iXpand Wireless Charger ™ User Manual
Accessing Support ▪ For onlne technical support visit sandisk.com/wirelesscharger/help and kb.sandisk.com. ▪ To speak with technical support visit: sandisk.
Table of Contents _________ Accessing Support.......................................................................................................... ii _________ 1 Welcome........................................................................................................................... 1 Features..................................................................................................................................................1 Kit Contents..........................................
Charger Info.......................................................................................................................................10 Send Logs...........................................................................................................................................10 Clear Cache......................................................................................................................................... 11 Legal Information..........................................
Welcome 1 Welcome ▪ ▪ ▪ ▪ Features Kit Contents Product Description Handling Precautions Welcome to the SanDisk iXpand™ Wireless Charger! Before getting started, please review the following features and descriptions to get better acquainted with the product. Features Fast Charging — Qi™ certified 10W fast wireless charger for Qi-compatible iPhones and Samsung™ and other smartphones. Back Up in Full Resolution — Place a phone on the base to automatically back up photos, videos and contacts.
Welcome LED Behavior System Condition Solid White - no blinking Charging Complete (for supported Android devices only) Blinking Purple Firmware Updating, or confirm the following: 1) Phone is placed on the charger, properly aligned in the center, and 2) No foreign object or metal between phone and Wireless charger. Rear Layout The iXpand Wireless Charger includes these ports and connectors. 1. USB Port 2. DC Power Connector Reset Button On the underside of your device, there is a Reset Button.
Simple To Use 2 Simple To Use iXpand Wireless Charger Setup Select and Restore - Photos Charging a Smartphone Select and Restore - Contacts Automated Backup USB Connection Free Up Space Adding Multiple Smartphones iXpand Wireless Charger Setup Installation Note: The setup process outlined below includes connecting your smartphone to the iXpand Wireless Charger. However, the setup steps may vary between operating systems and versions of an operating system. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12.
Simple To Use 16. Congratulations! Your iXpand Wireless Charger and iXpand Charger app are now ready to use. Charging a Smartphone Charging a smartphone with the iXpand Wireless Charger does not require the installation of an app. For wireless charging, follow these steps. Note: For best practice on wireless charging, visit the SanDisk knowledgebase and search for Answer 21587. 1. The iXpand Charger works with most slim cases (less than 3mm thick).
Simple To Use Free Up Space The Free Up Space function allows for content to be removed from a smartphone while still retaining a copy of the file(s) on the iXpand Wireless Charger. To use this process, follow these steps: Caution: By removing a file from your smartphone, the only remaining version of the file will be on the iXpand Wireless Charger — there is no longer a separate backup copy of the file that is removed. 1. Access the iXpand Charger app. 2.
Simple To Use Select and Restore - Contacts To restore contacts from the iXpand Wireless Charger to your smartphone, follow these steps: 1. 2. 3. 4. Access the iXpand Charger app Tap the Contacts icon on the main menu. Tap the Select and Restore at the bottom of the screen. This will open the Restore box. Would you like to restore all contacts or select specific ones? Select either the All or Some option. 5. If you choose All, then all contacts deleted from the smartphone will be restored. 6.
Simple To Use 2. Download and install the iXpand Charger app from the applicable app store. 3. Agree to the End User License Agreement by tapping the Continue button. 4. For a complete continuous backup, make sure to always allow location access for the iXpand Charger application. 5. Allow the iXpand Charger app to find the iXpand Wireless Charger. 6. After the charger is found, continue to the next screen. 7. For iOS The Bluetooth Pairing Request pop-up will open. Tap the Pair option. 8.
Settings 3 Settings Settings - Auto-Backup Settings - Restore All Content Settings - Network Settings - Anonymous Data Sharing Settings - Charger Access Password Settings - App Permissions Settings - Auto-Backup This process allows for the option to turn on or off the backup of Photos, Videos or Contacts. To make any of these changes to the auto-backup, follow these steps: 1. 2. 3. 4. 5. Access the iXpand Charger app. Tap the two-line menu icon in the upper left-hand corner.
Settings 3. Tap the Settings option. This will open the Settings screen. 4. Tap the Charger Access Password option. This will display the Charger Password, which is used to connect another smartphone to the iXpand Wireless Charger. Settings - Restore All Content Use this process to do a full restore back to your mobile device. 1. 2. 3. 4. 5. Access the iXpand Charger app. Tap the two-line menu icon in the upper left-hand corner. Tap the Settings option. This will open the Settings screen.
About 4 About App Version Send Logs Firmware Version Clear Cache Charger Info Legal Information App Version To view the version of the iXpand Charger app on your smart device, follow these steps: 1. 2. 3. 4. Access the iXpand Charger app. Tap the two-line menu icon in the upper left-hand corner. Tap the About option. This will open the About screen. The App Version will be displayed in a numeric format similar to: 1.0 (1). This information may be necessary when requesting technical support.
About 1. 2. 3. 4. Access the iXpand Charger app. Tap the two-line menu icon in the upper left-hand corner. Tap the About option. This will open the About screen. Tap the Send Logs option. This will initiate the Preparing Device Logs function. 5. This process will then open the default email client for your mobile device and create a new email with the log files attached. Follow the instructions in the email and enter a valid email address for the recipient (To:). 6.
Technical Notes 5 Technical Notes Operating System Compatibility To compare operating system compatibility between the iXpand Wireless Charger and your smart device, please visit the SanDisk knowledgebase linked below, and search for Answer 21598.
Technical Notes Private Access For more information regarding Private Access, please visit the SanDisk Knowledgebase.
Compliance and Warranty Information 6 Compliance and Warranty Information Regulatory Compliance Safety Compliance Summary of compliance with National Differences. CA=Canada, US=USA. IEC 60950-1:2005+A1:2009+A2:2013 and EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013. Summary of compliance with National Differences: CA=Canada, US=USA. IEC 62368-1:2014 and EN 62368-1:2014+AC:2017.
Compliance and Warranty Information Декларация соответствия № Д-МДРД-5827 от 31.01.2019 года, действительна до 31.01.2025 года, зарегистрирована в Федеральном агентстве связи 08.02.2019 Industry Canada Statement This device complies with ISED’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Compliance and Warranty Information Any changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the device. FCC Caution: Any changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the device. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Compliance and Warranty Information 문구를 사용자 설명서 또는 기기에 명시할 것"" ""해당무선설비는 운용 중 전파 혼신 가 능성이 있으므로 인명구조와 관련된 서비스는 할 수 없습니다 Thailand Compliancy Notice เครื่องโทรคมนาคม และอุปกรณนี้ มีความสอดคลองตามขอกำหนดของ กทช. Taiwan 低功率電波輻射性電機管理辦法 第十二條 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅 自變更頻率、加大功率或變更原設計之特性及功能。 第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象 時，應立即停用，並改善至無干擾時方得繼續使用。 前項合法通信，指依電信法規定作業之無線電通信。 低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。 Warranty Information Obtaining Service Please go to www.sandisk.
Index A O Adding Multiple Smartphones 6 AES 12 ANATEL Notar 16 App Version 10 Automated Backup 4 Open 12 Open Source Attributions 11 Operating System Compatibility 12 B Bluetooth Compatibility 12 C Charger Access Password 8 Charger Info 10 Charging a Smartphone 4 Compliance, regulatory 14 Connectors - Back Panel 2 E P Power Connector 2 Precautions 2 Privacy Statement 11 Private Access 13 Product Description 1 Product Features 1 R Regulatory compliance 14 Replace a WD Product 17 Reset Button 2 RMA 17
Information furnished by SanDisk is believed to be accurate and reliable; however, no responsibility is assumed by SanDisk for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of SanDisk. SanDisk, the SanDisk logo, iXpand, and PrivateAccess are registered trademarks or trademarks of Western Digital Corporation or its affiliates in the US and/or other countries.
