Owner's Manual
Table Of Contents
Troubleshooting and Support
17
Troubleshooting and Support
In-app Support
To access an opening walk-through, getting started guide, and online support, proceed with the
following steps:
1. Go to Menu, then tap on Help.
2. Select from application walk-through, getting started guide, or online support.
Online Support
For further assistance, check out the support page for iXpand Flash Drive available at:
sandisk.com/support/ixpandflashdrive
1
Password protection is supported by iOS 8.2, Mac OS X v10.8, Windows Vista®, Windows® 7,
Windows 8 and Windows 10.
FCC CLASS B INFORMATION
NOTE: This device has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This device generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this device does cause
harmful interference to radio or television reception, which can be determined by turning the
device off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the device and receiver.
Connect the device into an outlet on a different circuit.
Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the manufacturer could void the
user’s authority to operate the device.