iXpand® Drive Application User Manual
Accessing Support • • For technical support visit: sandisk.
Table of Contents TABLE OF CONTENTS INTRODUCTION ................................................................................................................. 4 Minimum System Requirements......................................................................................................4 Product Specifications .....................................................................................................................4 Installation.............................................................
Introduction Introduction Minimum System Requirements Product Specifications Installation Minimum System Requirements The iXpand® Drive App is compatible with the following Windows®, macOS, and iOS operating systems. Table 1-1. Operating System Compatibility Windows macOS / OS X iOS Windows 10 OS X 10.8 Mountain Lion iOS 11 Windows 8.1+ OS X 10.9 Mavericks iOS 12 Windows 7 OS X 10.10 Yosemite Windows Vista OS X 10.11 El Capitan macOS 10.12 - Sierra macOS 10.
Introduction Installation To install the iXpand Drive App, continue with the followings steps: 1. Connect the iPhone or iPad device to the Internet. 2. On the iPhone or iPad home screen, find and tap on the App Store. 3. Located at the bottom of the screen, tap on Search. 4. In the search field, type iXpand Drive and tap Search. 5. Locate the SanDisk iXpand Drive app icon and tap on Install. Figure 1-1.
Using the iXpand® Drive Application Using the iXpand® Drive Application The perfect companion to any iPhone or iPad, the SanDisk iXpand® Drive App makes it easy to manage photos, videos, and music directly from various SanDisk iXpand flash drives. The application also works together with password-protection software to help keep your sensitive files secure across all devices. Take all the photos and videos you want - with the iXpand Drive App you’re always ready to take more. App Overview Figure 2-1.
Using the iXpand® Drive Application Using Action Cards Action Cards provide quick access to tasks, such as connecting to social media accounts, updating the iXpand Flash Drive, and viewing the remaining space of the internal memory on an iPhone, iPad, or iXpand Flash Drive. To access Action Cards, proceed with the following steps: 1. Open the SanDisk iXpand Drive App. 2. View available Action Cards on the home screen. A list of available actions and descriptions are found below in Table 1-3. Table 2-1.
Using the iXpand® Drive Application File Management The iXpand® Drive application allows users to view, copy, share, and delete media files on iPhone, iPad, PC, or a Mac computer. View Files Use the following steps to view files: 1. 2. 3. 4. Open the SanDisk iXpand Drive App. On the home screen, tap the View Files option. Tap on a file folder to open, such as Photos, Camera, Music, or Videos. Tap on a file to view. Copy Photos to iXpand Drive Device 1. Open the SanDisk iXpand Drive App. 2.
Using the iXpand® Drive Application Transfer Files to Computer To copy or move files from the iXpand Drive App onto a personal computer, proceed with the following steps. 1. Plug the iXpand device into the USB port. 2. Choose one of the following to access files: Windows: If prompted, tap on Open Folder to View Files. Otherwise, open Windows Explorer and select the removable disk drive. Mac OS: Locate and select the removable disk drive from the desktop. 3. Open desired folder. 4.
Using the iXpand® Drive Application Music Files The iXpand Drive App combines music files located on a drive with the iTunes Library. Note, music files located within the iTunes Library will display an icon next to the file name. Play Music Files 1. Open the SanDisk iXpand Drive App. 2. Select View Files from the home screen. 3. Open the desired music file folder. 4. Tap on a music track to begin play. Table 2-3.
Using the iXpand® Drive Application Backup and Restore Located on the home screen, the Back Up and Restore feature allows access to the following options: • Back Up & Restore Photo Library • Back Up Social Media • Back Up & Restore Contacts / Calendar Enable Automatic Backup To manually turn on Automatic Backup, proceed with the following steps: 1. On the home screen, tap on the Back Up and Restore option. 2. Then, tap on Back Up & Restore Photo Library. 3.
Using the iXpand® Drive Application Back Up Social Media The iXpand Drive App can be used to back up your photos uploaded to popular social media sites. To backup these photos, proceed with the following steps: 1. On the home screen, tap on the Back Up and Restore option. 2. Tap on Back Up Social Media. 3. Tap on Log In. 4. Tap Continue to authorize application access to social media accounts. 5. When prompted, enter corresponding username and password. 6.
File Security File Security To help keep your files secure with password protection, proceed with the steps listed below. Warning: If password is lost or forgotten, locked files will no longer become available to access. Enable Security on iPhone or iPad 1. Open the SanDisk iXpand Drive App. 2. Tap on the Settings icon, then tap on Security. 3. Enable the security feature by tapping on the toggle switch. 4. When prompted, tap on Enable. 5. Enter and confirm a new password.
File Security SanDisk SecureAccess Software SanDisk SecureAccess® software is designed to help protect sensitive data via the SanDisk iXpand® Drive App. Protected files are moved into the SanDisk SecureAccess Vault and can only be accessed with a password1. Warning: If password is lost or forgotten, locked files will no longer become available to access. To access protected files on a Mac computer, proceed with the following steps: 1.
iXpand Drive App Settings iXpand Drive App Settings Choose Between iXpand Storage and Device Storage The iXpand Drive App makes it easy to switch between iXpand Drive and iPhone/iPad storage. Use the followings steps to switch between these two options: 1. On the home screen, tap on the View Files option. 2. Located at the top of the screen, tap on iXpand or iPhone/iPad to switch. Enable Photo Slideshow 1. Open the SanDisk iXpand Drive App. 2. Open the desired photo album/folder. 3.
iXpand Drive App Settings About the SanDisk iXpand App Learn more about additional features, firmware version, additional tutorials, and much more. To access, proceed with the following step: 1. Open the SanDisk iXpand Drive App. 2. Tap on the Settings icon. 3. Select from the following options: Table 4-1. Settings Options and Descriptions Option Description Help Tap to access walkthrough tutorials and helpful tips.
Troubleshooting and Support Troubleshooting and Support In-app Support To access an opening walk-through, getting started guide, and online support, proceed with the following steps: Go to Menu, then tap on Help. 1. 2. Select from application walk-through, getting started guide, or online support. Online Support For further assistance, check out the support page for iXpand Flash Drive available at: sandisk.com/support/ixpandflashdrive 1 Password protection is supported by iOS 8.2, Mac OS X v10.
Information furnished by SanDisk is believed to be accurate and reliable; however, no responsibility is assumed by SanDisk for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of SanDisk. SanDisk reserves the right to change specifications at any time without notice.