User Manual

Action Yes No
Step 2
a Depending on your operating system, specify the paper type,
texture, and weight from the Printing Preferences or Print
dialog.
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings on the printer control
panel.
b Print the document.
Does the toner easily rub
o?
Contact
customer
support.
The problem is
solved.
Uneven print density
Note: Before solving the problem, print the print quality test pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
a Clean the printhead lens.
b Print the document.
Is the print density uneven?
Go to step 2. The problem is
solved.
Step 2
a Inspect the test pages to determine which color is aected.
b Replace the photoconductor unit.
c Print the document.
Is the print density uneven?
Contact
customer
support.
The problem is
solved.
Troubleshooting 115