User Manual

Action Yes No
Step 4
a Clean the printhead lens.
b Print the document.
Do horizontal white lines still appear on prints?
Go to step 5. The problem is
solved.
Step 5
a Replace the photoconductor unit.
b Print the document.
Do horizontal white lines still appear on prints?
Contact
customer
support.
The problem is
solved.
Incorrect margins
Action Yes No
Step 1
a Adjust the paper guides to the correct position for the paper
loaded.
b Print the document.
Are the margins correct?
The problem is
solved.
Go to step 2.
Step 2
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel.
b Print the document.
Are the margins correct?
The problem is
solved.
Contact
customer
support.
Troubleshooting 106