Specifications

CONTENTS
4–1.5
ABANDON CALL LIST (50)
The system has a system-wide abandon call list that stores CID/ANI information for
the last 50 calls that rang but were not answered. The list is accessed using the
operator’s passcode. When reviewing this list, you are provided options to CLEAR
the entry or DIAL the number. You can use the NND key to toggle between the CID
name, CID or ANI number and the date and time the call came in. The system must
be using LCR to dial numbers from the abandon call list.
CID/ANI ON SMDR
The Station Message Detail Records report can be set to include CID/ANI name
and CID/ANI number for incoming calls. This format expands the printout to 113
characters. Use a wide carriage printer or an 80 column printer set for condensed
print.
NUMBER TO NAME TRANSLATION (350)
The system provides a translation table for 350 entries. When the CID or ANI num-
ber is received, the table is searched. When a match is found, the system will
display the corresponding name. This will allow users in areas that do not support
deluxe Caller ID or only have ANI service to provide names for regular callers. In
software version 2.x or lower, the system provides a translation table of 250 en-
tries.
CALL FORWARDING
This feature allows the user to redirect (forward) incoming calls. The calls can be
redirected to the attendant, a hunt group, voice mail, external number or another
station user. If the destination station is in Do Not Disturb (DND), the calling party
will receive DND/Reorder tone. Calls cannot be forwarded to a door phone.
ALL CALLS
This type of forwarding is not affected by the condition of the station. All calls are
immediately redirected to the designated destination. If desired, the destination
station may redirect the call back to the forwarded station by using the transfer
feature. The forwarded station user can continue to originate calls as usual. If no
key is programmed as Forward All, the TRSF key lights steady when a Forward All
condition is set.
BUSY
This feature forwards all calls only when the station set is busy. The station user
can originate calls as usual.
FORWARD DND
This feature works with the Do Not Disturb feature. This allows calls directed to a
station in Do Not Disturb or One Time Do Not Disturb to forward immediately to
another destination.