Specifications

CONTENTS
4–1.3
AUTO ATTENDANT
The integrated digital automated attendant feature provides eight ports per card for
simultaneous answering and call processing. A maximum of five cards per system
totaling 40 ports can be installed to handle high traffic applications. Sixteen profes-
sionally recorded prompts inform callers of the progress of their calls. Several ex-
amples are the following: “I’m sorry. There is no answer,” “That station is busy” and
“Invalid number. Please try again.” Two minutes of battery-backed random access
memory (RAM) provide up to 48 customer recordings for announcements or greet-
ings. Twelve individual greeting boxes, each with its own dialing options, allow you
to build call routing branches as needed. Callers are routed through the branches
by dialing extension numbers or single digits. This system is 100% compatible with
Starmail. NOTE: Requires optional hardware and/or software. Ask your dealer for
details.
AUTOMATIC HOLD
While a keyset user is engaged on an outside (C.O.) call, pressing another trunk
key, route key or CALL button automatically places the call on hold when Automatic
Hold is enabled. Pressing TRSF, CONFERENCE, PAGE or a DSS key always
automatically places a C.O. call on hold. Intercom calls can be automatically held
only by pressing TRSF or CONFERENCE. Each keyset user can enable or disable
Automatic Hold.
BACKGROUND MUSIC
Keyset users may choose to hear music through their keyset speakers when op-
tional external sources are installed. Each user may adjust this level by the use of
a volume control program at the selected keyset.
CALLER IDENTIFICATION
AUTOMATIC NUMBER IDENTIFICATION (ANI)
ANI allows display keyset users to see the calling party’s number on an incoming
call. ANI provided on digital T1 lines allow use of all the features usually associated
with Caller ID lines to be used on a digital T1 line. ANI shares CID features such as
Save, Store, Next Call and Review call information. ANI service providers provide
only the calling number information. ANI name can be provided by using the CID/
ANI translation table to associate frequent callers with a name. The ANI feature is
dependent on having an LCD keyset to show number in the top line of the display.
CALLER ID
Caller ID requires that optional software and hardware be installed in the DCS
KSU. In addition, Caller ID service must be provided by your local telephone com-
pany. The availability of the calling party name or number depends on the type of
CID service offered by your local telephone company. The Caller ID feature is de-
pendent on having an LCD keyset to show the name or number in the top line of the
display. NOTE: Requires optional hardware and/or software. Ask your dealer for
details.