Specifications

How many times have you tried to upgrade firmware on a Samsung TV and encountered one of the many pop-up error
messages? More importantly, if this happens, are you fully prepared to find out why?
This month, I will cover the 2011 D8000 series PDP TV firmware load process. The procedure is the same for most
2011 product, but the images are specific to this model.
As a preface to the rest of the article, I will assume you already have access to GSPN and know how to download and
extract the firmware to a USB stick.
First, let’s review the folder name and structure. When you enter the customer’s menu and select Support > Contact
Samsung, the folder name with the current firmware version is displayed. See Image 1 below.
The initial folder on the USB stick will have a folder name associated with the TV. If you ever have a problem installing
firmware, such as a “File Not Found” error, the first thing you should do is compare the folder name and version in the
TV to the folder name and version located on the USB stick. To identify the version of firmware located on the USB
stick, click the root folder (in this case “T-GAP8AKUC”) and then the “image” sub folder so that the various files are dis-
played. The “info” text file holds the reference information. See Image 2 on the next page.
Page 4
Volume 7, Issue 11 Consumer Electronics Newsletter Samsung Tech Talk
Understanding that !@# Firmware Loaded On Your USB Flash Drive
Scott Whitman
Manager, CE Product Support
Image 1