Owner's Manual

testing, at the cost of Samsung.
VI. Warranty Exclusions
A. This section identifies what is excluded under this Warranty .
B. For the avoidance of any doubt, any and all warranties or conditions which
are not guaranteed under the Australian Competition and Consumer Act. the
Australian Competition and Consumer Regulations 2010 and which are not
expressly included in this Warranty as additional warranties or conditions are
excluded.
C. This Warranty does not extend to loss caused by normal wear and tear, fire,
water (liquid spillage or ingression), theft, vermin or insect infestation.
D. This Warranty does not cover damage caused by:
misuse or abusive use of the Samsung product including physical abuse ;
incorrect operation or not following the operation instructions (as stated
in the Product Operation Manual or manufacturer's instructions provided
with the Samsung product) ;
improper installation;
incorrect or improper maintenance or failure to maintain the Samsung
product;
failure to clean or improper cleaning of the product (including heads ,
internal cavities, user accessible filters);
incorrect voltage or non-authorised electrical connections ;
adverse external conditions such as power surges and dips, thunderstorm
activity, acts of God, acts of terrorism, damage caused by vermin , or any
other act or circumstance beyond Samsung's control;
except for the OH Series, exposure to excessive heat, moisture or dampness ;
for the IP56 certified OH series, exposure to dust and liquid in excess of
the levels tested and certified as part of the IP56 rating, or exposure to
temperatures outside the standard operating temperatures of -30 'C ~ SO ' C.
exposure to abnormally corrosive conditions;
use of non authorised/non-standard, defective or incompatible parts;
password setting/ resetting and computer virus;
brightness deterioration or uniformity deterioration caused naturally as
time passes ;
image sticking caused by a fixed image or pattern;
any software not packaged or sold with the Samsung product;
repair, modification or other work carried out on the Samsung product
other than by Authorised Samsung Service Personnel.
E. This Warranty does not cover Samsung products purchased in an auction.
F. If the Samsung product you are using has been rented or leased by you, and
you consider a claim might be made under this Warranty, you should refer the
matter to the rental or leasing company immediately and they will handle the
matter.
G. This Warranty does not cover service costs in replacing and maintaining
consumable parts which have ceased working through normal wear and tear such
as, but not limited to: lamps and other parts classifiable as a consumable part.
H. This Warranty does not cover Samsung products which, at the time you consider a
claim might be made under this Warranty, do not bear the original manufacturer's
factory-applied serial number In its original form (for instance where it or the sticker
bearing it has been removed, wiped out, rubbed off, or altered).
This Warranty does not cover the loss of any data howsoever caused. You shall
be responsible for backing up and protecting data against loss, damage or
destruction. Please note that the repair of goods may result in loss of data.
J. This warranty does not cover the de -installation and re -installation of the
Samsung product.
K. This warranty does not cover a Samsung product which is Installed in an area
which is not easily accessible by a service technician (including without limitation
above floor level) . For health and safety reasons, the Samsung product must be
uninstalled and at floor level for accessibility by the service technician.
This Warranty does not cover any defects not notified to Samsung within the
Warranty Period, however , you may also have statutory rights outside of the
Warranty Period .
PART II PRODUCT WARRANTY PERIODS AND SPECIAL CONDITIONS
I. Parts (Options) and Accessories Warranty
A. This part of the Warranty identifies Samsung's preferred approach to resolving
warranty claims in relation to parts and accessories.
B. The table below this sub-paragraph identifies the periods under which a claim
may be made under this Warranty for replacement of a part or accessory .
However , you may also have statutory rights outside of these periods. The parts
and accessories are divided into those which are supplied within the box of the
Samsung product for which they are to be used (In-Box), and those which are
supplied separately from a Samsung product for use with i t(Out-Box) .
1. In-Box
All remote controls purchased with the Samsung product are covered
under this Warranty for the same period as the Samsung product
purchased .
All other Samsung parts and accessories (including batteries) purchased
together wi th the Samsung product are covered under this Warranty for a
period of 6 months. Generally Samsung will replace the defective part or
accessory which is the subject of the claim during this 6 month period .
You will only be able to make a claim under this Warranty for lost or missing
Samsung parts and accessories if, with your claim , you are able to provide
satisfactory evidence that the relevant item was missing from the box or
other storage or packaging material originally supplied by Samsung.
2. Out-Box:
Parts and accessories purchased from Authorised Samsung Resellers and
Distributors are generally covered under this Warranty from a 3 month to 6
month warranty period . Please refer to the specific period below.
Product
Warranty Period
Special
In-Box
Out-8ox
conditions
Standard Remote Controls
Unit warranty 6 months
(for all products)
TM/TI/TP Series Adaptive Touch Modules 3 year warranty n/a
Samsung Interactive MagiclWB
1 year wa rr anty
n/a
Rep l acement
Software USB
Wa r ranty
lamps for Digital Projectors
1 year warranty ( or 500 hours)
3 months
whichever comes first
Monitor Wall Mount, Monitor Stand
n/a 12months
Other Parts , Accessories 6months 3 months
Rep l acement
Warranty
Other Consumables n/a 3 months
Optional PC Media Player
Modules to suit Commercial Displays .
3 year warranty without
SBB i~~~~ f~':Pslrd~~~~~~ Back
limitation of usage
Samsung Slgnage Solution Software
(Maglclnfo Series)
12months
II . Parts and Labour Warranty
Unless specified , this Warranty covers correspond i ng costs for parts and labour
wh i ch may be required to repair the Samsung product, part or accessory If
Samsung or its agent repair the item under this Warranty .
Ill. Warranty By Product Table
The table below in this sub - paragraph summarises the standard warranty
period for cla i ms under this Warranty , although each claim is assessed on I ts
own merits. You may have statutory rights outside of the Wa r ranty Per i od.
Please refer to Part I, paragraph (lll)(F) for the range of Samsung's responses to a
claim under this Warranty In accordance with the table below. In some instances
the appropriate response to the claim will di ffer from the warranty period noted
below .
Product Warranty Period
LCD (Liquefied Crysta l Di splay ) Mon i tors 3 yea rs warranty
and Network Mon i tors sized 32 i nche.s
( fo r under 12 hou rs use a day )•
or be l ow
Commercial large Format Displays sized 3 years warranty
22 I nches or greater. BX, DB , ED , EX. MD ,
( fo r under 16 hours use a day )•
ME , RM, EB , MP, Ml(, NL, TS (n) in 32 , 40 , 46
and 65 i nches , UE , UT-8 and PH Series
Commercial large Forma t DID ( Dig ita l
3 years warranty
Information Disp l ay ) Displays sized 22
(without lim i tat i on of usage )
inches or greater : DE, DH , DM , DX , LE, DI.,
PE, SL, UD , UT, UX, DH , OM and DR Se ri es .
TS ( n) Serles ( 70 and 82 i nches only )
DB Series under 22 inch 2 years warranty
( fo r under 16 hou rs use a day )•
Hospital ity Televis i ons 3 yea rs warranty ( fo r under 10 hours use a day )'
(HG se r ies)
H Serie.s Commercial TV 2 years warranty
(for under 16 hou rs use a day )•
SUR40 wi th Microsoft Pl xelSense
Technology
1 yea r warranty ( for under 8 hours use a day )'
• Although you may have statutory ri ghts outs i de of the Warranty Per i od.
For (Company)
Purchased From
Unit Model
Serial No .
Owner
FOR SERVICE PLEASE CALL
1300 362 603
Visit : www.samsung . eom . au / suppo rt