Home Page OfficeServ Wireless TECHNICAL MANUAL T A B L E USER INSTRUCTIONS TABLE OF CONTENTS SEPTEMBER 2005 O F C O N T E N T S USER INSTRUCTIONS PART Table of Contents DESCRIPTION 1 OfficeServ Wireless Quick Setup Guide 2 OfficeServ Wireless Quick Software Upgrade Guide 3 WIP-5000M Quick Reference Guide 4 WIP-5000M User Guide
Home Page Table of Contents OfficeServ Wireless Quick Set Up Guide Step 1: Connect System Components 1. Turn off system power. 2. Insert WLI into slot (500R2:1 to 3; 100R2: 1 to 3 of base cabinet; 7200: 1 to 5). 3. Load IDCS 500R2 or 100R2 or 7200 system with MCP2 software version 2.4x or up. 4. Use MMC 806 to install card. 5. Connect Combo APs (aka. WBS, WBS24, AP, type A, CWBS) to WLI using straight data cable; see pin assignments for 500R2 and 100R2. 6. Turn on power. a.
Home Page Table of Contents Step 3: Programming Wireless Voice 1. Enter the technician mode (MMC 800, pw: 4321). 2. MMC 830 a. Verify the desirable system IP and gateway address are in place. e.g. System IP: 165.213.97.185 Gateway: 165.213.97.1 3. MMC 831 a. If there is MGI card in the system, then make sure the VoIP phone and MGI IP addresses are not conflict with VoWLAN IP addresses. 4. MMC 849; skip any field that is not mentioned. a. Use password “0000” to enter. [ENTER PASSWORD ] [0000 ] b.
Home Page Table of Contents b. Set up WBS24s (APs): i. Use volume key to scroll until CWBS1 appear. The cursor must be under the first st character to have CWBS to show up. Use left soft key to move cursor to the 1 character position. ii. Set IP addresses; repeat these steps for all APs. [CWBS1 : IP ADDR ] [165.213. 97. 11 ] iii. Set Gateway. [CWBS1 : GATEWAY ] [165.213. 97. 1 ] iv. Set Net mask. [CWBS1 : NET MASK] [255.255.255. 0 ] v. Set RF channel; use different channel for each AP.
Home Page Table of Contents v. Select <1> for DHCP mode. vi. Enter System SSID, e.g. 123456, and press . vii. Enter user ID, e.g. 1212, and press ; all handsets have the same default ID & PW. viii.Enter password, e.g. 0000, and press . ix. Skip encryption by pressing . (It takes about 30 seconds to complete one handset registration.) x. Default wireless IP handset extension number starts with 3301. Use MMC 724 to change numbering plan. c. Repeat the above process for each handset.
Home Page Table of Contents iDCS 500 Release 2 / OfficeServ Connection between 8WLI 50pin Champ Connector and RJ-45 Connector The cable you use to connect the 8WLI card with the WBS24 is a Twisted-pair cable that the one end is RJ-45 Connector (Connected with WBS24) and the other end is champ connector (Connected with 8WLI) as shown in the figure below.
Home Page Table of Contents iDCS 500 Release 2 / OfficeServ 8WLI Side Port Signal 50P Champ Pin D Channel data #1 Sync line D Channel data #2 Sync line D Channel data #3 Sync line D Channel data #4 Sync line D Channel data #5 Sync line D Channel data #6 Sync line D Channel data #7 Sync line D Channel data #8 Sync line © SAMSUNG Telecommunications America COLOR 26 W-BL 1 BL-W 27 W-O 2 O-W 29 W-BR 4 BR-W 30 W-S 5 S-W 32 R-O 7 O-R 33 R-G 8 G-R 35 R-S 10 S-R 36 BK-BL 11 B
Home Page Table of Contents iDCS 100 Release 2 / OfficeServ Base Cabinet Station # S4WLI Side Signal 50P Champ Pin SLOT1 #1 SLOT1 #2 SLOT1 #3 SLOT1 #4 SLOT2 #1 SLOT2 #2 SLOT2 #3 SLOT2 #4 SLOT3 #1 SLOT3 #2 D Channel data Sync line D Channel data Sync line D Channel data Sync line D Channel data Sync line D Channel data Sync line D Channel data Sync line D Channel data Sync line D Channel data Sync line D Channel data Sync line D Channel data © SAMSUNG Telecommunications America COLOR 26 W-
Home Page Base Cabinet Station # S4WLI Side Signal 50P Champ Pin Sync line SLOT3 #3 SLOT3 #4 Table of Contents D Channel data Sync line D Channel data Sync line © SAMSUNG Telecommunications America COLOR 45 Y-S 20 S-Y 46 V-BL 21 BL-V 47 V-O 22 O-V 48 V-G 23 G-V 49 V-BN 24 BN-V 8
Home Page Table of Contents Remarks 1. Handset has hidden mode for the following info: a. Software version b. IP address c. MAC address d. Phone State e. Display RSSI, voice quality is guarantee when CQ>=45 To access the hidden mode: 2. • In Idle state:
Home Page Table of Contents b. Press right softkey again [WIP REGISTER CLEAR] [ARE YOU SURE?NO ] c. Press <1> to start the process 9. If handset hangs up, removing and re-inserting the battery can reset to idle. 10.
Home Page Table of Contents OfficeServ Wireless Quick Software Upgrade Guide Wireless Access Point – WBS24 (Combo) REQUIREMENTS: 1. A working iDCS 500R2/100R2 or OS 7200 VoWLAN system 2. A PC with Ethernet network card or 802.11b Wi-Fi client card SET UP: 1. Wired network card (recommended method) a. Method 1: Connect laptop PC Ethernet port and AP LAN port to a common Hub/Switch, or b. Method 2: Connect laptop PC Ethernet port to the AP LAN port via a crossover cable. 2. Wireless LAN card a.
Home Page Table of Contents e. Select , and 2. Connect to the Web page of the access point by using Internet Explorer web browsing application software. a. Enter the IP address of the AP at the address bar and press GO e.g. 165.213.97.11 3. After access point web page pops up, select menu and enter a. User name: wlan b. Password: wlan 4. Use button to select the file. a. Default file name is http_upload.tar 5. Click button to start the process 6.
Home Page Table of Contents Handset The user registration data will be preserved during the software upgrade process. After software upgrade, turn-on the handset will automatically re-register to the system. REQUIREMENTS: 1. A working iDCS 500R2/100R2 or OS7200 VoWLAN system with one access point. 2. A PC with network card. 3. TFTP server software for PC. a. E.g. “SolarWinds” or “WinTFTP Server” SET UP: 1. Method 1: Connect laptop PC Ethernet port and AP LAN port to a common Hub/Switch, or 2.
Home Page Table of Contents 5. Press to skip WEP key entry 6. Press <2> to disable WEP key. The display will flash between “SAMSUNG” and “** Downloader **”. The handset is ready to download the software. c. Ping handset IP address from the DOS Windows of the PC. E.g. >ping 165.213.97.200 –t d. After receiving the response from the pinging, use CTRL-C to cancel the command. e. Open Internet Explorer, enter the handset IP address at the address field, and click GO. E.g. 165.213.97.200 f.
Home Page Table of Contents e. After handset web page pops up, enter password of the handset (default 1234), and select “Download”. f. Enter TFTP server address (PC IP address). e.g. 165.213.97.10 g. Enter file name. e.g ofsr_v03.01.00_050627.r0 and click button. The handset LCD will show running numbers and “Burning”. h. After completion, the handset LCD will show “Download OK” i. Remove the handset battery and re-insert the battery. j.
Home Page Table of Contents Wireless Line Interface - WLI REQUIREMENTS: 1. A working iDCS 500R2/100R2 or OS7200 VoWLAN system 2. A PC with serial cable to connect to WLI serial port a. S4WLI for 100R2 requires cross over 9-pin serial cable. b. 8WLI for 500R2 requires straight 9-pin serial cable. c. 4WLI for 7200 requires 9-pin serial cable to RJ-45 connector i. SIO pin 2 (TX) to RJ45 Pin 3 (TX) ii. SIO pin 3 (RX) to RJ45 Pin 6 (RX) iii. SIO pin 5 (GND) to RJ45 Pin 4 (GND) 3. Terminal emulation SW ex.
Wireless.
Home Page Table of Contents WIP-5000M Guide TABLE OF CONTENTS SAFETY CONCERNS ..................................................................................1 Conventions........................................................................................................................1 Symbols ................................................................................................................................1 Warning ...................................................................
Home Page Table of Contents WIP-5000M Guide Volume/Ring ....................................................................................................................41 Phone Settings ................................................................................................................43 System ................................................................................................................................51 SAFETY CONCERNS TROUBLESHOOTING ................................
Home Page Table of Contents WIP-5000M Guide WARNING Do not connect conductive objects, such as neckless or coins, to the charging phones of the battery (metallic part). Do not place the phone in a dusty area or in fluctuating temperature environments. It may cause a fire or electric shocks. The object may explode and cause fire due to overheating. Use only the charger provided with the WIP-5000M phone. Using other chargers can result in overheating or explosion and may cause malfunction.
Home Page CAUTION Table of Contents WIP-5000M Guide PREPARATION ABOUT THIS GUIDE ?[6. System] Before execute the [MENU]? ?[3. Unregistration], double check whether this function should be executed since all phone information registered to the system will be deleted. This user guide provides instructions for the use of Samsung’s WIP-5000M mobile phone. Please take the time to study this guide to become familiar with the operation of your WIP-5000M and the benefits this new phone can provide.
Home Page PHONE LAYOUT Table of Contents WIP-5000M Guide BUTTON DESCRIPTION The following figure shows the main elements of your phone.
Home Page ICON (Display) DESCRIPTION Button Names Features Table of Contents WIP-5000M Guide UNPACKING After purchasing the WIP-5000M phone, you have to check that the following items have been packed in the box. This indicates the signal intensity. : weak signal : strong signal This turns on when the service is not available. Blinks when trying to make a call and turns on when a call is connected. The status that indicates an alarm is set. When a message is received.
Home Page Table of Contents WIP-5000M Guide INSTALLING THE BATTERY CHARGING THE BATTERY 1. After checking each component of the phone, charge the battery as shown in the figure below. Insert the projecting part at the bottom of battery into the recess compartment area of the back of the WIP-5000M phone. Charging the Battery 2. Press it in the direction of the arrow until it clicks into place.
Home Page CHECKING THE BATTERY STATUS The battery status can be checked by looking at the battery status icons given below that appear on the LCD panel of the phone. Table of Contents WIP-5000M Guide BASIC FEATURES TO TURN THE POWER ON Press the button for more than 2 seconds. When using the phone for the first time after purchase, fully charge the battery before use since the battery may be discharged.
Home Page • Table of Contents WIP-5000M Guide Press the [C/MUTE] button for a short time to modify an incorrectly entered number, one by one. Press the [C/MUTE] button for a long time to completely delete all the incorrectly entered numbers at once. Refer to ‘5. Phone Settings’ section in ‘Application Menus’ of this guide for selecting the initial screen. 2. TO TURNTHE POWER OFF Press the Press the • button. Press the button to hang up the phone. button for more than 2 seconds.
Home Page ANSWERING A CALL Press any button except [Volume] button, or tion while the phone is ringing. button to start a conversa- Table of Contents WIP-5000M Guide If a key is pressed during a call, the key tone will not be played unless when using an earphone. Voice Volume Adjustment While having a conversation on the phone, you can adjust the voice volume from the other party. Select the one of 5 volume levels you want by pressing the [Volume] button while having a conversation.
Home Page To Set Up the Automatic Key Lock Press the # / button for more than 2 seconds on the initial screen. Then, the screen will display the automatic key lock icon . To Disable the Automatic Key Lock buttons to move the cursor. Modify the desired characters using the [C/MUTE] buttons and place the cursor on the appropriate button for a long time and location to insert the characters. If a character to be entered is the same as the last then the password input window will appear.
Home Page How to Enter Special Characters buttons and press the [OK] button to enter the character on the screen. WIP-5000M Guide CONVENIENCE FEATURES Press the [MENU] button and select [Sym] from the menu bar on the lower part of the screen. Then the special characters are displayed in the same order. Select desired special characters using the Table of Contents Call Back If an internal call cannot be connected, you can reserve the call. 1.
Home Page Table of Contents Camp On Holding a Call If an internal call cannot be connected, you can make the other party’s phone to play an urgent sound and wait for the other party to answer your call. This is used to hold a call for a while during a phone conversation. The urgent sound cannot be heard while the other party is busy. The bell starts to ring when the other party hangs up the call. 1. If you made a call but the call is not connected, press [MENU] button. 2. Press the 1.
Home Page Table of Contents WIP-5000M Guide APPLICATION MENUS MENU STRUCTURE Press the [MENU] button in idle mode, then the main application menu will appear on the screen. Utilities 1 Alarm 1. Set Alarm Ring One Time Ring Always 2. Reset Alarm 3. Alarm Melody The [_ _ _] sign appears at the bottom of the LCD screen if a submenu is found. You can select a sub-menu by using the [MENU] button. E.g.
Home Page Volume / Ring 1 Phone Settings (Continuation) 2 Ring Tone 3 Ring Volume 4 Warning 6 1 Edit Name 2 Display 1. Samsung Logo 2. Display Name 3. Display Time 3 Change PIN 4 Language 1. Korean 2. English 3. Italian Delete Lists 1. Del Phone Book 2. Del Outgoing 3. Del Incoming Back Light 1. Light Time 8 Seconds 20 Seconds Always Off 2. Power Save On Off 7 Forward Type 1. 2. 3. 4. 5. 6. Phone Settings 26 WIP-5000M Guide Ring Type 1. Ring 2. Vibrate 3.
Home Page You must enter your password to use the ‘5.Phone Settings’ menu. Table of Contents WIP-5000M Guide PHONE BOOK Press the [MENU] button in idle mode, and then select the [1. Phone book] icon to find out various methods to make a call. Outgoing Calls After view only the latest dialed phone number, select the desired phone number and make a call. System 1 Registration 2 System Setting 1. System 1 2. System 2 3.
Home Page [MENU] 1. Phone Book [OK] 2. Incoming Calls The maximum of up to 32 phone numbers can be saved in the list. If they are all filled up, the oldest phone number is erased when a new dialed phone number is saved. WIP-5000M Guide • Refer to ‘Entering Characters’ section in ‘Basic Features’ of this guide for entering characters. • Use the (Select the phone number) [OK] or • Table of Contents buttons to move between phone number, and press to make the call.
Home Page Search Speed Dial Number Table of Contents WIP-5000M Guide [MENU] 1. Phone Book [OK] 3. Search 1/2/3 You can search and make a call the desired phone number using a phone number. Enter Name/Phone Number/Speed Dial Number [OK] [MENU] 1:Edit Modify Phone Number [OK] To delete the phone number, select ‘2: Delete’. [MENU] 1. Phone Book [OK] 3. Search 3. Search Sp.
Home Page Table of Contents WIP-5000M Guide UTILITIES [MENU] 2. Utilities [OK] 2. Schedule [OK] Select Press the [MENU] button in idle mode, and then select the [2. Utilities] icon. [OK] Enter Time, Contents Select Melody/No Dates Melody [OK] Alarm You can set or disable the alarm. Select melody or No melody using button. Select melody type using button. Modifying/Deleting Schedule [MENU] 2. Utilities [OK] 1. Alarm [OK] 1.
Home Page Table of Contents WIP-5000M Guide [MENU] 2. Utilities [OK] 3. Calculator [OK] SOFT KEYS Enter Numbers Press the [MENU] button in idle mode, and then select the [3. Soft Keys] icon. (Select Arithmetical Operation Symbol) Enter Numbers [OK] The result is displayed. The sub menus of [Soft Keys] are decided by system. When entering negative numbers, press # / Station Message button.
Home Page WIP-5000M Guide Table of Contents Do Not Disturb Conference You can deny all of call requests anytime you want to. You can call multiple parties to have a conversation in one channel. Up to five persons, including the person holding the conference, can participate in a conference call. Loading Conference Group You can load a conference group from the system and have a conference with the group. [MENU] 3. Soft Keys [OK] 2.
Home Page [MENU] 3. Soft Keys [OK] 4. Conference [OK] 1. Group Conf [OK] 2: Save [OK] Entering Group Name [OK] Enter Phone Number of Member Enter Phone Number of Next Member [OK] Table of Contents WIP-5000M Guide VOLUME/RING Press the [MENU] button in idle mode, and then select the [4. Volume/Ring] icon. You can press the function. in idle mode to perform the same Entering Each Member You can have a conference by entering directly phone number of each member.
Home Page Table of Contents WIP-5000M Guide Ring Volume PHONE SETTINGS This function enables you to adjust the bell volume. Press the [MENU] button in idle mode, and then select the [5. Phone Settings] icon. The submenus are not displayed until a password is entered. Editing Name This function enables you to enter random characters on the screen displayed on the initial screen. [MENU] 4. Volume/Ring [OK] 3.
Home Page Table of Contents WIP-5000M Guide Password Delete Lists This function enables you to prevent others from using your phone by changing the initial factory set password of the phone. The initial password is set to 1234. This function enables you to delete phone numbers registered in the phone book or calling numbers and called numbers. [MENU] 5. Phone Settings [OK] Enter a Password [MENU] 5. Phone Settings [OK] Enter a Password 3.
Home Page • The lighting of the LCD screen turns off automatically unless a button is pressed within 8 seconds.You can also set the lighting duration to 20 seconds or turn off the lighting. • Select ‘Always Off’ to disable the light at all times. Table of Contents WIP-5000M Guide Forward Type This feature enables you to forward your incoming calls to a specific extension, group of extensions or external number when you are unable to receive an incoming call.
Home Page Table of Contents WIP-5000M Guide Programmed Message Station Lock When you will be away from your desk, you can leave an absence message to advise internal callers of your status. Internal callers will receive the message on their phone screen when they call you. When you will be away from your desk, you can lock any outgoing trunk calls or incoming/outgoing calls to prevent others from using your phone without permission. [MENU] 5. Phone Settings [OK] Enter a Password [MENU] 5.
Home Page WIP-5000M Guide Table of Contents Reset SYSTEM This function enables you to initialize all the functions and status of a phone. Press the [MENU] button in idle mode, and then select the [6. System] icon. The systems which support the WBS24 (Access Point), WIP-5000M are as follows: iDCS 100 Release 2 / OfficeServ iDCS 500 Release 2 / OfficeServ OfficeServ 7000 Series [MENU] 5. Phone Settings [OK] Enter a Password ✱.
Home Page Table of Contents WIP-5000M Guide Registering at the Static IP System System Setting This function enables your phone to register at the system which supports the static IP mode. While using a phone registered to a system, you can transfer to another system for connection. To use this function, the phone should already be registered to the system. Refer to the [1. Registration] procedure of [6. System] for descriptions on how to register a phone. [MENU] 6. System [OK] 1.
Home Page [MENU] 6. System [OK] 2. System Setting [OK] 3. Encryption Key [OK] 1: Enable [OK] Enter Table of Contents WIP-5000M Guide Double check whether this function should be executed since all phone information registered to the system will be deleted. Encryption Key [OK] To disable the encryption key, select ‘2: Disable’. This is a 128 bit WEP key for security. Consult the system administrator and enter the value set on the system.
Home Page TROUBLESHOOTING • Table of Contents WIP-5000M Guide If the phone does not work despite the above measures, contact the Samsung Electronics service center. Phone registration failure Possible problems and troubleshooting steps for your phone are described below. Check the troubleshooting steps before contacting your Authorized Samsung Reseller. • Check if the power of the system or AP is on and reregister the phone.
Home Page PRODUCT SPECIFICATIONS The specifications of the WIP-5000M are as follows. Items Specification Model Name WIP-5000M Frequency 2400 ~ 2483.