User manual

40_ troubleshooting and information codes

Ifyourwashingmachinemalfunctions,youmayseeaninformationcodeonthedisplay.Ifthishappens,
pleasecheckthetablebelowandtrythesuggestedsolutionbeforecallingCustomerService.
CODE SYMBOL SOLUTION
dE
• Makesurethedoorisrmlyclosed.
• Makesurethatlaundryisnotcaughtinthedoor.
4E
• Makesurethesourcewatertapisturnedon.
• Checkthewaterpressure.
• Cleanthemeshltersofwaterhose.
5E
• Cleanthedebrislter.
• Makesurethedrainagehoseisinstalledcorrectly.
• Cleanthewaterhosemeshlter.
UE
• Thelaundryloadisunbalanced.Redistributetheload.Ifonlyoneitem
of clothing needs washing, such as a bathrobe or pair of jeans, the
final spin result might be unsatisfactory and an “UE” error message
will be shown in the display window.
cE/3E
• Calltheafter-salesservice.
Sd/Sud
• Thisoccurswhentoomuchfoamingisdetected.Itisalsodisplayed
while foaming is removed. When the removal is finished, the normal
cycleproceeds.(Thisisoneofthenormaloperations.Itisanerrorfor
preventingnon-sensingfaults.)
Uc
• Ifthevoltageofthesuppliedpowerisinstable,thewashingmachine
will be paused to protect its electric devices.
• Ifthecorrectvoltageissupplied,thecyclewillresumeautomatically.
For any codes not listed above, or if the suggested solution doesn’t fix the problem, call your Samsung
ServiceCentreorlocalSamsungdealer.
troubleshooting and
information codes
WD0804W8-02927Y-03_EN.indd 40 2013-10-30 14:53:38