User manual

troubleshooting and information codes _39

troubleshooting and
information codes

PROBLEM SOLUTION
 • Makesureyourwashingmachineispluggedin.
• Makesurethedoorisrmlyclosed.
• Makesurethewatersourcetap(s)areturnedon.
• MakesuretopresstheStart/Pausebutton.


• Turn the water tap on fully.
• Makesurethewatersourcehoseisnotfrozen.
• Straighten the water intake hoses.
• Cleanthelteronthewaterintakehose.



• Makesureyourwashingmachineisrunningwithsufcientwater
pressure.
• Makesurethedetergentisaddedtothecenterofthedetergent
drawer.
 • Makesureyourwashingmachineisonalevelsurface.Ifthesurface
is not level, adjust the washing machine feet to level the appliance.
• Makesurethattheshippingboltsareremoved.
• Makesureyourwashingmachineisnottouchinganyotherobject.
• Makesurethelaundryloadisbalanced.


• Straighten the drain hose. Eliminate kinked hoses.
• Makesurethedebrislterisnotclogged.


• Thedoorwillnotopenuntil3minutesafterthemachinestopsorthe
power turns off.
Iftheproblempersists,contactyourlocalSamsungCustomerService.
WD0804W8-02927Y-03_EN.indd 39 2013-10-30 14:53:38