SyncMaster VC240 Video Conference System User Guide Information in this user guide is subject to change without prior notice for performance improvement.
Copyright The color and design may differ depending on the model, and specifications are subject to change without prior notice for performance improvement. © 2010–2011 Samsung Electronics Co., Ltd. All rights reserved by Samsung Electronics Co., Ltd. You are prohibited from unauthorized use or reproduction of any of the information in this user guide without prior approval from Samsung Electronics Co., Ltd. • SyncMaster and the Samsung logo are registered trademarks of Samsung Electronics Co., Ltd.
CONTENTS Contents 1 15 15 3 Network and Call Settings 3.1 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 17 17 Data Transmission Mode . . . . . . . . . . . . . . . . . . . . . . H.323 Data Transmission . . . . . . . . . . . . . . . . . . . . . . 19 19 SIP Data Transmission . . . . . . . . . . . . . . . . . . . . . . . NAT Traversal . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTENTS 4.6 4.7 Zooming a Remote Caller’s camera . . . . . . . . . . . . . . . . Remote Presentation . . . . . . . . . . . . . . . . . . . . . . . . 39 40 5 Video Conferencing with RADVISION SCOPIA Systems 41 6 Custom Settings 6.1 Menu Language . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.2 Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 44 45 PC or DVI Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . VC Mode . . . . . . . . . . . . . . . . . . . .
1 Introduction 1.1 Features 1.2 Package Contents The video conference system VC240 can be used for various purposes: Accessories • Use VC240 as an ordinary monitor. • Make video calls over the Internet or a local network to VC240 or other types of video conference systems. • Conduct a multiparty video conference over an MCU (Multipoint Conferencing Unit).
1.2 Package Contents Basic View / • / is used to open or close a menu, return to the last menu, or delete the last character you typed. 1. Camera 2. Microphone 3. Remote control sensor 4. Speaker • VG is used to navigate between menus, or make a call. • VG is used to navigate between menus, or disable the microphone. • is used to navigate between menus, or lower the volume. • is used navigate between menus, or raise the volume. . . . .
1.3 Remote Control 1.3 Remote Control 1. . 2. . You can control the monitor by using the buttons on the remote control or on the bottom of the monitor. Be sure the remote control is not lost. 3. . 4. . powers on or off the monitor. See §2.8. changes the video mode. See §2.5. splits the screen to display the pictures from the camera and from the PC at the same time. See §4.3. and zoom the camera in or out during a video call. See §4.6. 5.
2 Setup 2.1 Precautions • Neither bend nor pull the power cord, nor weigh it down with a heavy Be sure to install the monitor in a place that satisfies the conditions indicated in Table 2. object. Otherwise, the power cord may be damaged and cause an electric shock or fire. • Remove the dust around the plug pins and power socket with a dry cloth. Dust may cause a fire.
2.1 Precautions • Do not install the product in a vehicle or a place exposed to dust, moisture, oil, or smoke. Otherwise, an electric shock or fire may result. Cleaning • Be sure the power cord is removed when you clean the product. Oth- • Do not install the product in a place that can be reached by children. erwise, an electric shock or fire may result. Children may knock the product down and injure themselves. The front part of the product is heavy. Be sure to install it on a flat, stable surface.
2.1 Precautions • Do not lift or swing the product only by the power cord or signal cable. Otherwise, the power cord may be damaged and cause product failure, • Displaying the same picture for many hours may cause an afterimage or stain. If you will not use the product for many hours, activate power- a fire or an electric shock. saving mode or the moving-picture screen saver.
2.2 Assembling the Product • Do not set the volume really high when you use headphones. A really high volume may cause your hearing to weaken. • Be sure the batteries are oriented in the right direction. Otherwise, a 2.2 Assembling the Product 1. . Lay the product packaging or a thick cushion on the floor, and place the product on top with the display fire, personal injury, or contamination may result from an explosion or internal fluid leakage of the batteries. facing down.
2.2 Assembling the Product 4. . Tightly fasten the screw on the bottom of the base to the stand. Theft Prevention A slot for connecting an anti-theft Kensington lock can be found at the bottom right on the back of the monitor. To install your monitor in a public place, connect a lock to the monitor following the steps below: 1. Insert the lock into the slot in the monitor. . 5. . Be sure you do not remove the fixing pin from the stand before you connect the stand to the base.
2.2 Assembling the Product Mounting the Monitor to a Wall Blocking Electromagnetic Waves To mount the monitor to a wall, buy and attach to the monitor a 100 ☓ 100 or 200 ☓ 100 mm wall-mount bracket that complies with the VESA standards: 1. . 2. . Unfasten the screw, and lift and remove the stand. Attach the wall-mount bracket, and fasten the screws. The ferrite core can be used to block electromagnetic waves.
2.3 Connections 2.3 Connections Connecting to a PC The monitor has two video inputs for connecting to a PC. One is for DVI, and the other is for VGA. Using a digital signal, DVI offer clearer pictures than VGA which uses an analog signal. Thus, it is best to connect the monitor to a PC via DVI rather than VGA. Connect the DVI cable from the DVI IN socket on the monitor to the DVI output on the PC. Alternatively, connect the VGA cable to the RGB IN socket on the monitor and RGB OUT on the PC.
2.4 Finding the Best Viewing Angle 2.4 Finding the Best Viewing Angle To make a video call, the monitor should be connected to a network. Connect the LAN cable from the LAN port on the router to the LAN port on You can rotate or tilt the monitor in various ways, as shown below: S Connections for Video Calls NG SU AM H D Video Confe ren ce the monitor.
2.5 Powering On the Monitor 2.5 Powering On the Monitor displays the current video mode at the top left corner of the screen. Before you power on the monitor, insert the batteries into the remote control, observing the polarity, which is marked on the base of the battery The current time and the monitor’s IP address are displayed in VC mode, while the current time and video signal mode are displayed in the other compartment. modes.
2.6 Navigating between Menus 2.6 Navigating between Menus Table 3: Video signal mode Resolution Horizontal Vertical Clock Horizontal/Vertical frequency frequency frequency polarities (kHz) (Hz) (MHz) (H/V) IBM, 640 ☓ 350 31.469 70.086 25.175 +/- IBM, 720 ☓ 400 31.469 70.087 28.322 -/+ MAC, 640 ☓ 480 35.000 66.667 30.240 -/- MAC, 832 ☓ 624 49.726 74.551 57.284 -/- MAC, 1152 ☓ 870 68.681 75.062 100.000 -/- VESA, 640 ☓ 480 31.469 59.940 25.
2.7 Keyboard Modes 2.7 Keyboard Modes . To type a space, switch to uppercase or lowercase mode, and press 13 . You can type in uppercase letters, lowercase letters, numbers, and several symbols using three types of keyboard modes. The current keyboard mode is shown in the right side of the field: ABC indicates uppercase mode, abc lowercase mode, and 123 number mode. To change the keyboard mode, press repeatedly until the keyboard mode you want is displayed.
2.8 Power-saving Modes 3. Set Max. Power Saving to On. 2.8 Power-saving Modes . As shown in Table 4, there are three types of power supply modes. The monitor enters active mode after you have pressed on. and the monitor has turned Table 4: Power specification Input power 100–240 V Active mode Less than 85 W Standby mode Less than 35 W Max. power-saving mode Less than 3 W After the PC has turned on, the monitor will automatically turn itself on Max.
2.8 Power-saving Modes 2. Press . to open the Setup screen. 3. Select an interval for activating Standby mode. Each interval is a mul. tiple of 10 minutes from 10 to 60 minutes. If Standby is set to 10 minutes, the monitor will automatically turn off and switch to standby mode after the remote control has been left idle for 10 minutes. 4. To turn on the monitor again, press any button other than . . The monitor will automatically turn on when a call is received during standby mode.
3 Network and Call Settings 2. To assign a dynamic IP address, set IP Assignment to Dynamic. 3.1 Network Settings . Consult your network administrator, and configure the network settings for the monitor. The IP address can be assigned in one of the following two ways. Static IP address: The same IP address will always be assigned to the monitor whenever it is powered on. Dynamic IP address: A different IP address will be assigned to the monitor each time it is powered on. 1. Press .
3.1 Network Settings whereas the invalid items will be indicated by a 1. Select Speed & Duplex. . . 6. Assign the monitor a name so that it can be identified by other devices . connected to the network. 2. Select the LAN port connected to the router. . 3. Adjust several options alternately until the connection succeeds. . Select Display Name, and enter a name. The data transmission rate and mode are determined while the monitor tries to connect to a router.
3.2 Data Transmission Mode 3. Set Network Preference to H.323. 3.2 Data Transmission Mode . You can make or receive calls using one of the following data transmission protocols: • H.323 • Session Initiation Protocol H.323 Data Transmission To make calls using the H.323 telephone number mode (E.164), configure the settings as follows: 1. Press . 4. If an H.323 gatekeeper is available, select H.323 Settings. to open the Setup screen, and select Network. . a) Set Gatekeeper to On.
3.2 Data Transmission Mode 1. Press . 4. Select SIP Settings. to open the Setup screen, and go to Network. . 2. Select User Name and enter a name. In SIP you can use both name and number in URI for dialing. a) Set SIP Proxy Server to On. . b) Fill the Display Name, Server Address, and Password fields. 5. Select OK to save the new settings. . H.323 and SIP modes cannot be used at the same time. To change the current H.323 mode to SIP, set Network Preference to SIP. 3. Set Network Preference to SIP.
3.3 Call Settings 3. Set NAT Traversal to Yes. 3.3 Call Settings 4. Use NAT Auto Discovery on for system to discover it’s external public IP automatically. Call Quality 5. Following OK, discovered external public IP will be displayed. You can adjust the sharpness of your image that is shown to the remote caller. . . . 6. Use NAT Auto Discovery off for manual enter public IP address. 1. Press . . to open the Setup screen, and go to Call Control.
3.3 Call Settings resolution, max frame rate will be used. 4. A higher sharpness will compromise simultaneity. For instance, a picture of you waving a hand will appear delayed for a remote caller. For . 6. A bad network connection also causes freeze picture during a call. Set . PLC to On. Video will not freeze in case of severe loss on network. PLC will be used in case SVC is not active or not supported by remote simultaneity, set Video Mode to Motion. system. 5.
3.3 Call Settings 3. Select the Time Zone corresponding to your region. Time . Set the clock precisely so your video calls will be logged accurately. 1. Press . to open the Setup screen, and select Clock. 4. If Daylight Saving Time is in effect in your region, set Daylight Savings to On. . 2. The time server will allow the clock to always have the precise time. To use the time server, set Clock Mode to On. . 5. If you do not want to use the time server, select Clock Set, and enter .
3.3 Call Settings as 18:24. or time using the number keys on the remote. 6. In Date Format, DD indicates the day, MM the month, and YYYY the . year. If Date Format is set to DD/MM/YYYY and a call was made on July 18, 2010, the date will be displayed as 18/07/2010. 7. If Time Format is set to 12 Hours and a call was made at 6:24 p.m., the time will be displayed as PM 06:24. If you do not want to display AM or PM, set Time Format to 24 Hours. Then the time will be displayed .
3.3 Call Settings Camera it is best to select Auto for most occasions. Your picture may appear too dark or bright, or different in color for your remote caller, depending on your ambient light intensity. Change several settings so the remote caller can see you clearly: 1. Press . to open the Setup screen, and go to Camera. 4. Set Brightness to Manual, and adjust the brightness. However, it is best to select Auto for most occasions. . 2. Select the correct frequency from Power Frequency.
3.3 Call Settings 5. Rotating your monitor to a vertical orientation will rotate the camera, and thus your image will appear rotated on the remote caller’s screen. . To resolve this, the remote caller should also rotate his monitor to a vertical orientation, and you and the remote caller should set Flip to Horiz. + Verti. White Balance is used to generally adjust the color intensity for making the brightest area in the picture white.
4 Video Call 4. Alternatively, you can select a phone number from the recent-call log. The selected phone number will be copied to the input field. 4.1 Making a Call . You can make a call, following the steps below: 1. Press . . 5. Press . . The screen will display the recent-call log on the left, the phone number field in the middle, and your image on the right. 2. If you want to hide your image or make a call to someone without a camera, set Call Type to Voice. .
4.2 Answering a Call 8. To end the call, press . 4.2 Answering a Call . An incoming call will be indicated by a dialog box as shown. Select Accept to accept the call, or select Reject to refuse the call. Select Yes. The call will be disconnected. 9. To view the recent-call log, select Call History. Refer to §4.5 for details Configure the call answering settings, following the steps below: . 1. Press about the recent-call log. . to open the Setup screen, and go to Call Control. 10.
4.3 Screen Layout When On + Mic Mute is selected, an incoming call will automatically be connected, but your voice will not be heard by the remote caller. 4.3 Screen Layout The image of the remote party will appear when your call is accepted. 3. If you want to refuse all incoming calls, set Do not Disturb to On. . The button can be used to change the screen layout of yours and the remote caller’s as required.
4.3 Screen Layout 2. Select a size from PIP Size. Two sizes are available. ping image; go to PIP Transparency and select High, Medium, or Low. . 3. Select a location from PIP Position. Five locations are available: bottom right, top right, top center, top left, and bottom left. . 4. The area on the screen concealed by the smaller picture will not be shown. To expose a concealed area, adjust the opacity of the overlap.
4.4 Making a Phone Book 2. Enter the name of a group, and select OK to save the name. 4.4 Making a Phone Book . You can make calls easily by using the phone book. To open the phone book, press . Renaming a Group 1. Select a group, and press . . Adding a Group It is best to create a group before adding a phone number so you can search and manage numbers easily. 1. Go to Group and select Add Group. The number in parentheses next to each group name indicates the number of contacts. . 2. Select Rename.
4.4 Making a Phone Book Deleting a Group 1. Select a group and press . Adding a Contact 1. Go to All and select Add Contact. . . 2. Select Delete. The selected group will be deleted, and its contacts will be moved to the Unassigned group. . 2. Enter a contact name in the Name field, and fill at least one of the IP, URI, and Phone Number fields. . 3. Specify Group, and select OK to save the new contact information. .
4.4 Making a Phone Book 3. Select Edit and change the information. Editing a Contact 1. Select a contact and press . . . Select OK to save the changes and exit. 2. To view details of the contact before editing, select View. Deleting a Contact . 1. Select a contact and press . ◀ 33 ▶ .
4.4 Making a Phone Book 2. Select Delete. . press Select OK. The contact will be deleted. . The selected contacts will be indicated by a 5. After selecting all the contacts you want to delete, press . 3. To delete all contacts, select Delete All. last selected contact highlighted, and select Delete. . Select OK. All the contacts will be deleted. Select OK. The selected contacts will be deleted. 4. To delete more than one contact at the same time, select the contacts and . ◀ 34 ▶ .
4.4 Making a Phone Book Making a Call Searching a Contact Select a contact and press You can search a contact using the contact name or IP address. . 1. Press . Alternatively, press to open the phone book. and select Call. 2. Move the cursor to the input field. . 3. Enter capital or lowercase letters to search for contacts with names containing the same letters. . 4. Enter numbers to search for contacts with IP addresses containing the same numbers. .
4.5 Recent-Call Log 4.5 Recent-Call Log To view the recent-call log, press Alternatively, press Viewing Call Details from the Call Log 1. Select a call from the call log, and press . and select Call History. . and select Call History. 2. Select View. Details showing when the call was made and how long it lasted will appear. . • To view the incoming-call log, select Received. • To view the outgoing-call log, select Sent. • To view the missed-call log, select Missed.
4.5 Recent-Call Log 3. To delete all the calls from the call log, select Delete All. Deleting a Call from the Call Log 1. Select a call from the call log, and press . . . Select OK. All the calls in the call log will be deleted. 4. To delete more than one call from the call log at the same time, select . 2. Select Delete. . the calls and press Select OK. The call will be deleted. . The selected calls will be indicated by a 5. After selecting all the calls you want to delete, press . ◀ 37 ▶ .
4.5 Recent-Call Log Making a Call selected call highlighted, and select Delete. Select a call from the call log, and press Select OK. The selected calls will be deleted from the call log. Alternatively, press ◀ 38 ▶ and select Call. .
4.6 Zooming a Remote Caller’s camera 4.6 Zooming a Remote Caller’s camera Adding a Contact to the Phone Book You can add a contact from the call log to the phone book. 1. Select a call from the call log and press . You can zoom in or out the remote caller’s camera if it has the zooming function. . 1. Select the remote caller’s camera using the button. 2. To zoom in the remote caller’s camera, press . . . 3. To zoom out the remote caller’s camera, press . .
4.7 Remote Presentation 4.7 Remote Presentation The remote presentation function is available only during an H.323 call. Only one caller can give a remote presentation at a time. It is not possible to do a remote presentation with resolution of 1600 ☓ 1200. You can send the picture from your computer to the remote caller and give a remote presentation during a call: to open the Setup screen, and go to Call Control. Set Pre1. Press sentation Source to DVI if the monitor is connected to the PC via DVI. .
5 Video Conferencing with RADVISION SCOPIA Systems You can use VC240 by itself for a high-definition video call between two people (point-to-point video call). Enjoy additional features such as centralized management, multi-party conferencing, recording and streaming, and firewall traversal by adding a video conferencing system with RADVISION SCOPIA.
lows users to take conferencing wherever they go. SCOPIA Desktop is designed to meet the demands of high-performance video conferencing with work to ensure the bandwidth is used efficiently. Also, easily schedule and manage meetings, delivering high-quality video communication. a standard PC and Internet connection. The latest in video technology are included, providing HD H.264 format for viewing both participants and for data collaboration.
USA/AMERICAS EMEA APAC T. +1 201 689 6300 T. +44 20 3178 8685 T. +852 3472 4388 F. +1 201 689 6301 F. +44 20 3178 5717 F. +852 2801 4071 infoUSA@radvision.com infoUK@radvision.com infoUK@radvision.
6 Custom Settings Some menu options are disabled depending on the video mode, as shown 6.1 Menu Language below. Various menu languages are available. To change the menu language, press General Picture VC mode PC mode DVI mode Max.
6.2 Picture 6.2 Picture Contrast, Brightness and Sharpness. PC or DVI Mode Adjusting the Brightness You can adjust the brightness, following the steps below. 1. Press . to open the Setup screen, and go to Picture. Preset MagicBright options are permanently defined. Custom settings will be applied to Custom. 2. Select an option from MagicBright. . 4. To reset all Custom settings, select Picture Reset. . 3. If the option you want is not available, select Custom, and then adjust .
6.2 Picture Adjusting the Color Tone Then select Reset Picture Mode. You can change the color tone: 1. Press . to open the Setup screen, and go to Picture. 2. Select Picture Options. .
6.2 Picture 3. Select an option from Color Tone. Picture Size and Location . You can change the picture size and location in PC mode: 1. Press . 4. If the option you want is not available, select Custom, and then adjust R-Gain, G-Gain, and B-Gain, which indicate red, blue, and green respectively. To change the color tone of the picture to yellow, change to open the Setup screen, and go to Picture. . R-Gain and G-Gain to 100 and B-Gain to 0. 2.
6.2 Picture 4. Decrease or increase Coarse to narrow or widen the picture respectively. To finely adjust the picture width, select Fine. . 5. If the picture is not centered on the screen, select PC Position and then Aspect Ratio You can change the aspect ratio in PC or DVI mode: . 1. Press . adjust the picture location using the , , , or button. to open the Setup screen, and go to Picture. 2. Select Picture Options. . 6. To reset the picture size and location, select Image Reset. . 3.
6.2 Picture VC Mode for movies. Adjusting the Brightness and Color Intensity You can change the brightness and color intensity: 1. Press . to open the Setup screen, and go to Picture. 2. Select an option from Mode. . 3. Adjust Contrast, Brightness, Sharpness, Color, and Tint (G/R) for the .
6.2 Picture selected option. Then select Reset Picture Mode. 4. To reset the custom settings for the current Mode, select Picture Reset. .
6.2 Picture Adjusting the Color Tone set Digital NR to Off, Low, Medium, High, or Auto. You can change the color tone: 1. Press . to open the Setup screen, and go to Picture. 2. Select Picture Options. . 3. Set Color Tone to Cool1, Cool2, Normal, Warm1, or Warm2. . 4. Noise can occur in the picture of a very dynamic video. To avoid noise, .
6.3 Security 4. Because the initial password of most devices with a security function is set to 0000, it is best to change the password. Enter a new password in 6.3 Security . You can set the monitor to be accessed only via a password. 1. Press . the Change PIN field. to open the Setup screen. 5. If you forget your password, perform Reset Settings. The password . will be reset to 0000. Refer to the following section for details about Reset Settings. 2. Select Security.
6.4 Reset Settings 6.4 Reset Settings 6.5 Software Update You can return the monitor to its default settings: You can update the monitor software over the network. This will allow you to use additional functions. System supports two ways of software upgrade: 1. Press . to open the Setup screen. By pushing the software to the SCOPIA VC240 from iVIEW NMS server or an external Windows (XP, 7)-based PC using the upgrade utility.
6.5 Software Update 3. Select SW Upgrade to start an update. . A software update cannot be performed during a call. 4. Enter the IP address of the software-update server in the input field, and . press . Contact our service center or Radvision for getting the up- dated released SW version. Upgrade server should be installed locally. A software will appear on the server after setup. Refer to Chapter 5 for details about Radvision. 5. Select the software for the product and start upgrade process. .
7 Troubleshooting Guide Service Center Check the following when there is a problem with the product. 1. If the status indicator is dark even when the monitor is powered on, ensure the power cord is tightly connected to the monitor and socket. . Contact our service center for more information. (Please check the model name and serial number in advance.) 2. If the message Check signal cable is displayed, tightly connect the video cable to the monitor and PC. . 3.
INDEX Index Call Type, 27 Flip, 26 Missed, 36 Camera, 25 Functions Lock, 52 MM, 24 Change PIN, 52 4:3, 48 12 Hours, 24 16:9, 48 18/07/2010, 24 18:24, 24 24 Hours, 24 123, 14 Check signal cable, 55 Clock, 23 Gatekeeper, 19, 21 Clock Mode, 23 Gateway, 17 N Clock Set, 23 General, 44 Name, 32 Coarse, 48 G-Gain, 44, 47 NAT Auto Discovery, 21 Color, 44, 49 Group, 31, 32 NAT Traversal, 20, 21 Connected to, 27 Contrast, 45, 49 Cool1, 51 ABC, 14 Cool2, 51 abc, 14 Custom, 45, 47 Add Conta
INDEX R U Received, 36 Unassigned, 32 Reject, 28 URI, 32 Rename, 31 User Name, 20 Reset Picture Mode, 46, 50 Reset Settings, 52, 53 V R-Gain, 44, 47 VESA, 9 RGB IN, 10 Video Mode, 22, 44 View, 33, 36 S Voice, 27 Save, 39 Screen, 44, 47 W Security, 52 Warm1, 51 Sent, 36 Warm2, 51 Server Address, 20 White Balance, 25 Setup, 13 Sharpness, 45, 49 SIP, 20 Y YYYY, 24 SIP Proxy Server, 20 SIP Settings, 20 Size, 44, 48 Sounds, 29 Speed & Duplex, 18 Standby, 16, 44 Static, 17 Subnet Mask,
