User guide

6.2 SMDR/UCD Message Monitoring Program
The Samsung key phone switch can provide the SMDR message and the UCD message
according to the setting for the billing of the processed call and the message related to
the UCD group processing. The OfficeServ Link V3 has the function of transmitting the
SMDR/UCD messages via the separate communication port. The SMDR/UCD message
monitoring program provides the function of monitoring these SMDR/UCD messages.
The function of the MMC 841 of the Samsung key phone switch should be set
to transfer the SMDR/UCD message to the CTI port in order that the OfficeServ
Link V3 program may receive the SMDR/UCD message from the Samsung key phone switch
and provide it.
☞ Execute SMDR/UCD Message Monitor (SUMonitor.exe).
<Figure 6–5. SMDR/UCD Message Monitor Execution>
Execute the SMDR/UCD Message Monitor program, and then the following window
appears:
<Figure 6–6. SMDR/UCD Message Monitor Environment Setting>
☞ Environment setting configuration items
► Server IP address