User Manual UD46E-A UD46E-B UD46E-C UD55E-A UD55E-B The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
Table of contents Before Using the Product Copyright 5 Safety Precautions Cleaning Storage Electricity and Safety Installation Operation Precautions when handling the panel 6 6 7 7 8 10 13 Preparations Checking the Components Components 14 14 Parts External sensor KIT Reverse Side Remote Control Connection Using an IR Stereo Cable (sold separately) 15 15 16 17 19 Before Installing the Product (Installation Guide) Switching between portrait and landscape Ventilation 20 20 20 Installing the Wall Mou
Table of contents More settings 58 Screen Adjustment Picture Mode 59 Backlight / Brightness / Contrast / Sharpness / 60 Color / Tint (G/R) Color Temperature 60 White Balance 60 Gamma 60 Calibrated Value 60 Picture Options Color Tone HDMI Black Level Dynamic Backlight UHD COLOR 61 61 61 61 61 Picture Size Picture Size Zoom/Position Resolution 62 62 62 62 Auto Adjustment 63 PC Screen Adjustment 63 Picture Off Reset Picture OnScreen Display Display Orientation Onscreen Menu Orientation Sou
Table of contents Sound Adjustment HDMI Sound 72 Sound on Video Call 72 Reset Sound 72 Troubleshooting Guide Appendix Requirements Before Contacting Samsung Customer Service Center 75 Testing the Product 75 Checking the Resolution and Frequency 75 Check the followings.
Chapter 01 Before Using the Product Copyright The contents of this manual are subject to change without notice to improve quality. © 2015 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Safety Precautions Cleaning ――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. Warning ――Take the following steps when cleaning. ――The following images are for reference only. Real-life situations may differ from what is shown in the images. A serious or fatal injury may result if instructions are not followed. Caution Personal injury or damage to properties may result if instructions are not followed. 1 Power off the product and computer.
Storage Connect the power plug to a grounded power socket (type 1 insulated devices only). Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white-colored stains on the product. ――Contact Customer Service Center if the inside of the product needs cleaning (service fee will be •• An electric shock or injury may result. ! Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object. charged).
Installation Caution Do not disconnect the power cord while the product is being used. •• The product may become damaged by an electric shock. Warning DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. •• A fire may result. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. •• A fire or electric shock may result. Have a technician install the wall-mount hanger.
Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.) Caution •• The product may fall and become damaged and/or cause an injury. Do not drop the product while moving. •• Using the product in an area with excess vibration may damage the product or cause a fire. Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke. •• Product failure or personal injury may result.
Operation Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product. •• The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury. Warning There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. During a lightning or thunderstorm, power off the product and remove the power cable. •• A fire or electric shock may result. •• A fire or electric shock may result.
Do not use or keep combustible spray or an inflammable substance near the product. Caution •• An explosion or fire may result. Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ! Ensure the vents are not blocked by tablecloths or curtains. •• Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time.
Rest your eyes for more than 5 minutes for every 1 hour of product use. Be careful that children do not place the battery in their mouths when removed from the remote control. Place the battery in a location that children or infants cannot reach. •• Eye fatigue will be relieved. •• If children have had the battery in their mouths, consult your doctor immediately. ! Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.
Precautions when handling the panel Do not stand the product as shown in the image. The panel is fragile and can get damaged. Lay the product down to handle it as shown in the image. (the packaging can be used). ! Ensure you use the handles on the back when moving the product. ! Do not hold or grasp any area of the product within 15 mm from the front.
Chapter 02 Preparations Checking the Components -- The pictures may look different from the actual components. Components ――Components may differ in different locations. Warranty card Quick Setup Guide (Not available in some locations) Regulatory guide Power cord DP cable RS232C(IN) adapter - + - -- Contact the vendor where you purchased the product if any components are missing.
――The External sensor KIT has a remote-control sensor, a brightness sensor and function keys. If mounting the display onto a Parts wall, you can move the External sensor KIT to the side of the display. ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. External sensor KIT Buttons POWER Description Aim the remote control towards this spot on the LCD Display.
Reverse Side Port ――The color and shape of parts may differ from what is shown. Specifications are IR OUT Receives the remote control signal via the external sensor board and outputs the signal via LOOP OUT. CONTROL IN Supplies power to the external sensor board or receives the light sensor signal. DVI IN (MAGICINFO) DVI IN: Connects to a source device using a DVI cable or HDMI-DVI cable. subject to change without notice to improve quality.
Remote Control ――Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ――A button without a description in the image below is not supported on the product. POWER OFF Power on the product. .QZ ABC DEF GHI JKL MNO PRS TUV WXY DEL-/-- SYMBOL 1 4 7 Not Available. Display or hide the onscreen display menu, or return to the previous menu.
Quickly select frequently used functions. TOOLS INFO Display information about the current input source. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Return to the previous menu. It sets safe lock function. If multiple products are connected through the Video Wall feature, press the SET button and enter a product ID using the number buttons. Control the product using the remote control.
Connection Using an IR Stereo Cable (sold separately) 1 2 Make sure to connect the External ambient sensor while the product is powered off. Then, power on the product. Controlling more than one display product using your remote control IR OUT CONTROL IN •• Connect the IR OUT port on the product to the CONTROL IN port on the other display product using the dedicated stereo cable. •• A command sent from the remote control pointed at product received by both display products 1 and 2 .
Before Installing the Product (Installation Guide) To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. •• Ensure that an authorized installation company installs the wall mount. •• Otherwise, it may fall and cause personal injury. •• Make sure to install the specified wall mount. Switching between portrait and landscape ――Contact Samsung Customer Service Center for further details.
Installation on an Indented Wall B B ――Contact Samsung Customer Service Center for further details. Plane view A Minimum 40 mm D A D B Minimum 70 mm C Minimum 50 mm D Minimum 50 mm C E C E Ambient temperature: Under 35 C ――When installing the product on an indented wall, allow at least the space specified above between the product and wall for ventilation and ensure that the ambient temperature is kept below 35 C.
Installing the Wall Mount Preparing before installing Wall-Mount To install a wall-mount from another manufacturer, use the Holder-Ring(1). Installing the Wall Mount The wall mount kit (sold separately) allows you to mount the product on the wall. 1 For detailed information on installing the wall mount, see the instructions provided with the wall mount. We recommend you contact a technician for assistance when installing the wall mount bracket.
Wall Mount Kit Specifications (VESA) ――Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, please contact your nearest dealer for additional information. If you install the product on a slanted wall, it may fall and result in severe personal injury. •• Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.
Remote Control (RS232C) •• Pin assignment 1 2 3 4 5 Cable Connection RS232C Cable Interface RS232C (9 pins) Pin TxD (No.2), RxD (No.3), GND (No.
LAN Cable •• RS232C cable Connector: 9-Pin D-Sub to Stereo Cable 9 •• Pin assignment 3 2 1 5 1 2 3 4 5 6 7 8 -P2- 6 -P1- 1 -P1Female -P1- -P2- -P2- Rx 2 --------> 3 Tx STEREO Tx 3 <-------- 2 Rx PLUG Gnd 5 ---------- 5 Gnd (3.
Cross LAN cable (PC to PC) •• Connector : RJ45 Direct LAN cable (PC to HUB) HUB RJ45 P2 RJ45 P1 P2 Signal P1 P2 Signal TX+ 1 <--------> 3 RX+ P1 P1 P2 RJ45 MDC P2 Signal TX- 2 <--------> 6 RX- <--------> 1 TX+ RX+ 3 <--------> 1 TX+ 2 <--------> 2 TX- RX- 6 <--------> 2 TX- RX+ 3 <--------> 3 RX+ RX- 6 <--------> 6 RX- Signal P1 TX+ 1 TX- 26
Connection •• Connection 2 ――Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product.
No. Control Codes 10 Viewing control state (Get control command) Header Command 0xAA Command type ID Data length Command 0 0xAA Command type ID Command type Video Wall User Control Value range 0x89 - E.g. Power On & ID=0 Data length Data 1 Value Checksum Command No. Command •• All communications take place in hexadecimals. The checksum is calculated by adding up all values except the header.
Power control Volume control •• Function A product can be powered on and off using a PC. •• Function The volume of a product can be adjusted using a PC.
Input source control 0x24 HDMI2_PC •• Function The input source of a product can be changed using a PC. 0x25 DisplayPort ――DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They only respond to •• Viewing input source state (Get Input Source Status) Header Command 0xAA 0x14 ID Data length "Get" commands. ――This model does not support HDMI1, HDMI1_PC, HDMI2 and HDMI2_PC ports. Checksum ――MagicInfo is only available with models that contain the MagicInfo function.
Screen mode control •• Nak •• Function The screen mode of a product can be changed using a PC. Screen mode cannot be controlled when the Video Wall function is enabled. ――This control can only be used on models that include a TV.
Auto adjustment control (PC and BNC only) Video Wall Mode Control •• Function Automatically adjust the PC system screen using a PC. •• Function Video Wall mode can be activated on a product using a PC. This control is only available on a product whose Video Wall is enabled.
Safety Lock Video Wall On •• Function PC can be used to turn the Safety Lock function on or off on a product. •• Function Turn Video Wall on or off on the product from your computer. This control is available regardless of whether or not the power is turned on.
Video Wall User Control •• Function Turn the Video Wall function on or off on the product from your computer.
10x10 Video Wall Model 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Off 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 1 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x1F 2 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28 0x29 0x2A 0x2B 0x2C 0x2D 0x2E 0x2F 3 0x31 0x32 0x33 0x34 0x35 0x36 0x37 0x38 0x39 0x3A 0x3B 0x3C 0x3D 0x3E 0x3F 4 0x41 0x42 0x43 0x44 0x45 0x46 0x47 0x48 0x49 0x4A 0
Wall_SNo: Product Number code assigned to the product 10x10 Video Wall Model : ( 1 ~ 100) Set Number Data 1 0x01 2 0x02 ... ...
Chapter 03 Connecting and Using a Source Device Before Connecting Pre-connection Checkpoints ――Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device. ――Do not connect the power cable until all connections are completed. Connecting the power cable during connection may damage the product. ――Connect the sound ports correctly: left = white and right = red.
Connection using a DVI cable (Digital type) Connection Using an HDMI-DVI Cable DVI IN (MAGICINFO) HDMI IN 1, HDMI IN 2 AUDIO IN AUDIO IN 38
Connection Using an HDMI Cable Connection Using an DP Cable HDMI IN 1, HDMI IN 2 DP IN •• Precautions for using DP ――To increase the standby power capacity, the product stops DP communication when it is turned off or in power-saving mode. ――If the product in dual monitor mode is turned off or goes into power-saving mode, monitor setting changes may not be updated. As a result, screen output may not be displayed properly. ――In the occurrence of this issue, set Max.
Connecting to a Video Device •• Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. •• You can connect a video device to the product using a cable. ――Connecting parts may differ in different products. ――Press the SOURCE button on the remote control to change the source. Connection Using an HDMI-DVI Cable ――Audio will not be enabled if the product is connected to a video device using an HDMI-DVI cable.
Connection Using an HDMI Cable Connecting to an Audio System Using an HDMI cable or HDMI to DVI Cable (up to 1080p) ――Connecting parts may differ in different products. •• For better picture and audio quality, connect to a digital device using an HDMI cable. •• An HDMI cable supports digital video and audio signals, and does not require an audio cable. -- To connect the product to a digital device that does not support HDMI output, use an HDMIDVI and audio cables.
Connecting the LAN Cable ――Connecting parts may differ in different products. RJ45 •• Use Cat7(*STP Type) cable for the connection.
Connecting the Network box (Sold separately) ――For details on how to connect to a network box, refer to the user's manual provided with the network box upon purchase. MagicInfo To use MagicInfo, a network box (sold separately) must be connected to the product. ――To change the MagicInfo settings, run "MagicinfoSetupWizard" on the desktop. ――For details on how to use MagicInfo, refer to the DVD provided with the network box.
4 MagicInfo Setup Wizard - v.1.12 Enter the IP information. MagicInfo Setup Wizard - v.1.12 6 Select a display mode. 7 Double-check the settings you have Select Screen Type - step 4 Select TCP/IP - step 2 Obtain an IP address automatically Use the following IP address: Landscape IP address: 192 . 168 . 0 . 102 Subnet mask: 255 . 255 . 255 . 0 Default gateway: 192 . 168 . 0 . 1 Portrait Obtain DNS server address automatically Use the following DNS server address: Preferred DNS server: 10 .
Changing the Input source Source allows you to select a variety of sources and change source device names. Source ――The screen may not display correctly if an incorrect source is selected for the source device you want to convert to. SOURCE → Source You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source. ――The input source can also be changed by using the SOURCE button on the remote control.
Chapter 04 Using MDC Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC. For details on how to use the MDC program, refer to Help after installing the program. The MDC program is available on the website. After you press the On button following the Off button, the product checks its status for about a minute. To run a command, try it after a minute.
Connecting to MDC Using MDC via RS-232C (serial data communications standards) An RS-232C serial cable must be connected to the serial ports on the PC and monitor.
Using MDC via Ethernet Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Connection using a direct LAN cable ――Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB.
Connection using a cross LAN cable ――Multiple products can be connected using the RS232C IN / OUT port on the product.
Chapter 05 Home feature This feature is provided in Support → Go to Home. Accessible using the HOME button on the remote control. Video Wall HOME → Video Wall → ENTER E Video Wall Customize the layout of multiple displays that are connected to form a video wall. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the MagicInfo function.
Screen Position To rearrange split screens, adjust the number for each product in the matrix using the Screen Position feature. Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form the videowall. To change the order of a display device, change the device number and press the E button. ――A maximum of 255 displays can be arranged in Screen Position. ――The Screen Position option is only enabled when Video Wall is set to On.
Picture Mode HOME → Picture Mode → ENTER E Picture Mode Select a picture mode (Picture Mode) suitable for the environment where the product will be used. •• Shop & Mall Suitable for shopping malls. -- Select either Video/Image or Text depending on the picture mode. •• Office & School Suitable for offices and schools. -- Select either Video/Image or Text depending on the picture mode. •• Terminal & Station Suitable for bus terminals and train stations.
――You must set the clock before you can use Clock Set. On/Off Timer HOME On Timer → On/Off Timer → ENTER E Set On Timer so that your product turns on automatically at a time and on a day of your choosing. The power is turned on with the specified volume or input source. On/Off Timer 티커 On Timer: Set the on timer by making a selection from one of the seven options. Ensure you set the current time first. (On Timer 1 ~ On Timer 7) -- The displayed image may differ depending on the model.
Holiday Management Timer will be disabled during a period specified as a holiday. •• Add Holiday: Specify the period you want to add as a holiday. Select the start and end dates of the holiday you want to add using the u/d buttons, and click the Save button. The period will be added to the list of holidays. -- Start: Set the start date of the holiday. -- End: Set the end date of the holiday. ――Edit: Select a holiday item and then change the date. ――Delete: Delete selected items from the list of holidays.
Network Settings View the network settings. Network Settings HOME → Network Settings→ ENTER E IP Setting Enter manually IP Address Network Settings -- The displayed image may differ depending on the model. ***. ***. ***. Subnet Mask Gateway Save ***. ***. ***. ***. ***. ***. *** *** *** Close •• IP Setting: Obtain automatically, Enter manually •• IP Address: Manually enter the IP Address if IP Setting is set to Enter manually.
MagicInfo Player I HOME Change source to MagicInfo Player I. MagicInfo Player I publishes and plays a variety of content, including created content and multimedia content (images, videos and audio content), from the server or a connected device. → MagicInfo Player I → ENTER E MagicInfo Player I -- The displayed image may differ depending on the model.
ID Settings HOME one Product Assign an ID to a set. Press u/d to select a number, and press E. → ID Settings → ENTER E ID Settings ID Settings 비디오 월 Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224) ――Enter the number you want using the number buttons on the remote control. Device ID Auto Set -- The displayed image may differ depending on the model. ――Assign ID number automatically for all connected products.
More settings HOME The picture settings menu appears. → More settings → ENTER E More settings -- The displayed image may differ depending on the model.
Chapter 06 Screen Adjustment Configure the Picture settings (Backlight, Color Tone, etc.). The layout of the Picture menu options may vary depending on the product. Picture Mode OnScreen Display System Sound ? 28 Office & School Backlight 50 MENU m → Picture → Picture Mode → ENTER E Brightness 50 Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
Backlight / Brightness / Contrast / Sharpness / Color / Tint (G/R) •• R-Gain / G-Gain / B-Gain: Adjust each color’s (red, green, blue) brightness. Your product has several options for adjusting picture quality. Shop & Mall, Office & School, Terminal & Station, Video Wall MENU m → Picture → White Balance → ENTER E Adjust the color temperature for a more natural picture. MENU m → Picture → ENTER E Picture Mode White Balance •• Reset: Suitable for environments where videowall display are used.
Picture Options Dynamic Backlight Automatically adjust the backlight to provide the best possible screen contrast under the current conditions. MENU m → Picture → Picture Options → ENTER E Picture Mode Shop & Mall, Office & School, Terminal & Station, Video Wall Picture Mode settings Adjustable options Video/Image Color Tone / HDMI Black Level / Dynamic Backlight / UHD COLOR •• Off / On ――The Dynamic Backlight is not available when the input source is set to PC while Video Wall is On.
Picture Size Zoom/Position Adjust the screen size and position. MENU m → Picture → Picture Size → ENTER E choose size and aspect ratio picture displayed on screen. This option can be configured if the input source supports 1080i or 1080p and the Picture Size is Custom. ――This option is not supported when a PC is connected. Picture Size ――From the Zoom/Position screen, follow the steps below. Different screen adjustment options are displayed depending on the current input source.
Auto Adjustment Picture Off MENU m → Picture → Auto Adjustment → ENTER E ――Available in PC mode only. MENU m → Picture → Picture Off → ENTER E Adjust frequency values/positions and fine tune the settings automatically. To switch the screen on, press any button other than the volume button. PC Screen Adjustment Reset Picture MENU m → Picture → PC Screen Adjustment → ENTER E ――Available in PC mode only. MENU m → Picture → Reset Picture → ENTER E Selecting Picture Off switches off the screen.
Chapter 07 OnScreen Display Display Orientation OnScreen Display Screen Protection System Menu Language Reset OnScreen Display English Onscreen Menu Orientation Set the menu screen orientation. Support Current Temperature MENU m → OnScreen Display → Display Orientation → ENTER E Message Display Sound ? Display Orientation OnScreen Display Picture 28 -- The displayed image may differ depending on the model. •• Landscape: Display the menu in landscape mode (default).
Screen Protection Timer You can set the timer for Screen Protection. MENU m → OnScreen Display → Screen Protection → ENTER E To reduce the possibility of screen burn, this unit is equipped with Pixel Shift screen burn prevention technology. Pixel Shift moves the picture slightly on the screen. The Pixel Shift time setting allows you to program the time between movements of the picture in minutes. The Screen Protection feature stops automatically after a specified period of time.
Message Display Menu Language MENU m → OnScreen Display → Message Display → ENTERE MENU m → OnScreen Display → Menu Language → ENTER E Source Info Set the menu language. ――A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC. Select whether to display the source OSD when the input source changes. •• Off / On No Signal Message Select whether to display the no-signal OSD when no signal is detected.
Chapter 08 System System Picture Setup OnScreen Display System MENU m → System → Setup → ENTER E MagicInfo I Source Change the initial settings that were configured when you first used the product. button. Press the Power Control Support Current Temperature Time Auto Source Switching Sound ? Setup Eco Solution 28 1 Language Select your language to start the on screen setup. Temperature Control 2 Rotate Menu Select menu display direction depending on the direction of installation.
Time MagicInfo I Source MENU m → System → Time → ENTER E MENU m → System → MagicInfo I Source → ENTER E ――The MagicInfo I Source feature is available if a network box (sold separately) is connected. You can configure Clock Set or Sleep Timer. Configure various time-related settings. ――Press the INFO button if you want to view the current time. Clock Set Pressing MagicInfo Player I on the remote control displays content connected to the network box (sold separately).
Primary Source Standby Control Specify Primary Source for the automatic input source. You can set the screen standby mode to be applied when an input signal is received. Secondary Source Specify Secondary Source for the automatic input source. •• Auto Power-saving mode will activate if no input signals are detected even though a source device is connected to the display. The message No Signal will appear if no source device is connected.
Eco Solution No Signal Power Off Save power by turning the device off when no signal is received from any source. MENU m → System → Eco Solution → ENTER E Energy Saving Reduce the power consumption by adjusting the screen brightness. •• Off / Low / Medium / High Eco Sensor To enhance your power savings, the picture settings will automatically adapt to the light in the room. •• Off / On ――Adjusting the High setting under Picture while Eco Sensor is on will disable the Off. Min.
Change PIN HDMI Hot Plug This feature is used to activate the time delay to turn on a DVI/HDMI source device. MENU m → System → Change PIN → ENTER E •• Off / On The Change PIN screen will appear. Choose any 4 digits for your PIN and enter it in Enter a new PIN.. Reenter the same 4 digits in Enter the PIN again.. When the Confirm screen disappears, press the Close button. The product has memorized your new PIN.
Chapter 09 Sound Adjustment Configure the sound (Sound) settings for the product. HDMI Sound OnScreen Display Sound on Video Call System Reset Sound AV(HDMI) Current Source MENU m → Sound → HDMI Sound → ENTER E Select whether to hear from AV(HDMI) or PC(DVI). •• AV(HDMI) / PC(DVI) Sound ? HDMI Sound Sound Picture Support Current Temperature 28 -- The displayed image may differ depending on the model.
Chapter 10 Support Support Picture Software Update OnScreen Display System Contact Samsung MENU m → Support → Software Update → ENTER E Go to Home The Software Update menu lets you upgrade your product software to the latest version. ――Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically Reset All Sound ? after completing the software upgrade.
Go to Home MagicInfo Player I Change source to MagicInfo Player I. Accessible using the HOME button on the remote control. MENU m → Support → Go to Home → ENTER E Refer to the "Home feature" chapter for details on sub-menu items. Go to Home to play a variety of content from a memory device or a connected network. Video Wall Customize the layout of multiple displays that are connected to form a video wall.
Chapter 11 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Testing the Product Check if your product is operating normally by using the product test function. If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC. The blank spaces found on the screen have nothing to do with the product. Blank spaces on the screen are caused by the PC or graphics card.
Screen issue The screen is not clear. The screen is blurry. Adjust Coarse and Fine. Remove any accessories (video extension cable, etc) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. There are shadows or ghost images left on the screen. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product.
Screen issue The brightness and color do not look normal. Go to Picture and adjust the screen settings such as Picture Mode, Color, Brightness and Sharpness. Go to System and adjust the Energy Saving settings. Reset the screen settings to the default settings. Broken lines are displayed on the edges of the screen. If Picture Size is set to Screen Fit, change the setting to 16:9. Lines (red, green or blue) are displayed on the screen.
Sound issue There is no sound. Check the connection of the audio cable or adjust the volume. Check the volume. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software program. Video is available but there is no sound. If an HDMI cable is connected, check the audio output settings on the PC.
Remote control issue The remote control does not work. Make sure that the batteries are correctly in place (+/-). Check if the batteries are flat. Check for power failure. Make sure that the power cord is connected. Check for any special lighting or neon signs switched on in the vicinity. Source device issue A beeping sound is heard when my PC is booting. If a beeping sound is heard when your PC is booting, have your PC serviced.
Other issue The product smells like plastic. The plastic smell is normal and disappears over time. The monitor appears tilted. Remove and then attach the stand again to the product. Audio or video cuts out intermittently. Check the cable connection and connect it again if required. Using a very hard or thick cable may corrupt audio and video files. Make sure cables are flexible enough to ensure durability. When mounting the product onto a wall, it is recommended to use right-angle cables.
Other issue HDMI-CEC does not work. This product does not support the HDMI-CEC feature. To use several external devices compatible with the HDMI-CEC feature that are connected to the HDMI1, HDMI2 and HDMI3 ports on the product, turn off the HDMI-CEC features on all the external devices. External devices include Blu-ray and DVD players. Operating an external device when its HDMI-CEC feature is enabled may automatically stop other external devices.
Q&A Question How can I change the frequency? Answer Set the frequency on your graphics card. •• Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings → Advanced → Monitor and adjust the frequency in Monitor Settings. •• Windows ME/2000: Go to Control Panel → Display → Settings → Advanced → Monitor and adjust the frequency in Monitor Settings. -- Refer to the user manual for your PC or graphics card for further instructions on adjustment.
Question How do I set powersaving mode? Answer •• Windows XP: Set power-saving mode in Control Panel → Appearance and Themes → Display → Screen Saver Settings or BIOS SETUP on the PC. •• Windows ME/2000: Set power-saving mode in Control Panel → Display → Screen Saver Settings or BIOS SETUP on the PC. •• Windows Vista: Set power-saving mode in Control Panel → Appearance and Personalization → Personalize → Screen Saver Settings or BIOS SETUP on the PC.
Chapter 12 Specifications General - Size Model Name Panel UD46E-A / UD46E-B Size 46 CLASS (45.9 inches / 116.8 cm) 46 CLASS (45.9 inches / 116.8 cm) Display area 1018.08 mm (H) x 572.67 mm (V) 40.1 inches (H) x 22.5 inches (V) 1018.08 mm (H) x 572.67 mm (V) 40.1 inches (H) x 22.5 inches (V) - Display area H V Model Name Panel UD46E-C UD55E-A / UD55E-B Size 55 CLASS (54.6 inches / 138.7 cm) Display area 1209.6 mm (H) x 680.4 mm (V) 47.6 inches (H) x 26.
Power Supply AC100-240V~ 50/60Hz Refer to the label at the back of the product as the standard voltage can vary in different countries. Environmental considerations Operating Temperature : 32 F - 104 F (0 C - 40 C) Humidity : 10 % - 80 %, non-condensing Storage Temperature : -4 F - 113 F (-20 C - 45 C) Humidity : 5 % - 95 %, non-condensing ――Plug-and-Play This monitor can be installed and used with any Plug-and-Play compatible systems.
Preset Timing Modes ――This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product. ――Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product.
Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) IBM, 720 x 400 31.469 70.087 28.322 -/+ VESA/IBM, 640 x 480 31.469 59.940 25.175 -/- MAC, 640 x 480 35.000 66.667 30.240 -/- MAC, 832 x 624 49.726 74.551 57.284 -/- MAC, 1152 x 870 68.681 75.062 100.000 -/- VESA, 640 x 480 37.861 72.809 31.500 -/- VESA, 640 x 480 37.500 75.000 31.500 -/- VESA, 800 x 600 37.879 60.317 40.000 +/+ VESA, 800 x 600 48.077 72.188 50.
Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1366 x 768 47.712 59.790 85.500 +/- VESA, 1440 x 900 55.935 59.887 106.500 -/+ VESA, 1600 x 900 60.000 60.000 108.000 +/+ VESA, 1680 x 1050 65.290 59.954 146.250 -/+ VESA, 1920 x 1080 67.500 60.000 148.500 +/+ VESA, 2560 x 1440 88.787 59.951 241.500 +/- VESA, 3840 x 2160 133.313 59.997 533.250 +/- CEA, 3840 x 2160 67.500 30.000 297.
Chapter 13 Appendix Responsibility for the Pay Service (Cost to Customers) ――When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc. •• If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.
Optimum Picture Quality and Afterimage Burn-in Prevention Optimum Picture Quality •• Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the panel. This does not affect product performance. -- The number of sub-pixels by panel type: 6,220,800 What is afterimage burn-in? Afterimage burn-in should not occur when the LCD panel is operating normally. Normal operation refers to a continuously changing video pattern.
Preventing afterimage burn-in ――The best way to protect the product from afterimage burn-in is switching the power off or setting the PC or system to run a screen saver when not in use. Also, Warranty service may be limited depending on instruction guide. •• Powering Off, Screen Saver and Power Saving Mode -- Power off the product for 2 hours after using it for 12 hours. -- Go to Display Properties > Power Supply on your PC and set the product to power off as required.
License The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
Terminology 480i / 480p / 720p / 1080i / 1080p____ Each of the scanning rates above refers to the number of effective scanning lines that decides the screen resolution. The scanning rate may be indicated in i (interlaced) or p (progressive), depending on the scanning method. - Scanning Scanning refers to a process of sending pixels that form an image progressively. A larger number of pixels will deliver a clearer and more vivid picture.
