LCD Monitor User Manual E2220HD E2420HD EW2420 Welcome
Copyright Copyright © 2010 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Table of Contents Copyright .......................................................................................................................... 2 Disclaimer ......................................................................................................................... 2 Getting started .................................................................................................................. 4 Getting to know your monitor ..............................................................
1. Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor E2420HD Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.
Video Cable: DVI-D (Optional accessory for models with DVI inputs, sold separately) Video Cable: HDMI (Optional accessory for models with HDMI inputs, sold separately) Audio Cable USB Cable Headphone hook Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
2. Getting to know your monitor Front view E2420HD Back view 1. 2. 3. 4. 5. 6. 7. 8. 13 12 12 11 10 14 15 1 2 3 4 55 6 7 1 8 9 Speakers AC Power Input jack Line In and Line Out Cable clip HDMI socket x 2 DVI-D socket D-Sub socket USB port x 1 (upstream; connecting to the PC) 9. Lock switch 10.USB port x 2 (downstream; connecting to USB devices) 11. Headphone jack 12.USB port x 2 (downstream; connecting to USB devices) 13.Headphone hook indicators (two inverted triangles) 14.Control buttons 15.
3. How to assemble your monitor hardware If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. 1. Attach the monitor base. Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty.
2. Connect the PC video cable To Connect the D-Sub Cable Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket. Tighten all finger screws to prevent the plugs from accidently falling out during use. To Connect the DVI-D Cable Connect the plug of the DVI-D cable (at the end without the ferrite filter) to the monitor video socket.
3. Connect the audio cable. Connect the audio cable between the socket on the rear of the monitor (Line In) and your computer audio outlet. If you prefer using external speakers, please also use another audio cable (usually supplied with the speakers) to connect the monitor (Line Out) to the input/Line In jack of the speakers. You may connect headphones to the headphone jack found on the left side of the monitor. See picture on the right. 4. Connect USB Devices. I.
5. Connect the power cable to the monitor. Plug one end of the power cord into the socket labelled ‘POWER IN’ on the rear of the monitor. Do not connect the other end to a power outlet just yet. 6. Route the cables via the cable clip. Release the cable retaining clip by squeezing the clip inwards as illustrated. Position the cables together and re-insert the clip over them to retain the cables neatly in place behind the monitor stand. 7. Install the headphone hook (optional step).
To remove the headphone hook: I. Point your finger into the small hole on the hook base. II. Lift the hook. 8. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Turn on the monitor by pressing the power button on the right of the monitor. Turn on the computer too, and follow the instructions in Section 4: Getting the most from your BenQ monitor on page 13 to install the monitor software.
How to detach the stand base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
4. Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows XP, Windows Vista, and Windows 7 Operating System (OS).
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Click the Hardware tab. 3. Click Generic PnP Monitor, and then the Properties button. 4. Click the Driver tab and the Update Driver button. 5.
How to install on Windows Vista systems 1. Open Display Settings. Right-click the desktop and select Personalize from the popup menu. Select Display Settings from the Personalize appearance and sounds window. The Display Settings window will display. 2. Click the Advanced Settings button. The Generic PnP Monitor Properties window will display. 3. Click the Monitor tab and the Properties button. 4. Click Continue in the prompted User Account Control window. 5.
How to install on Windows XP system 1. Open Display Properties. The quickest shortcut to Display Properties is through the Windows desktop. Right-click the desktop and select Properties from the popup menu. Alternatively, the Windows menu to Display Properties is located in Control Panel. In Windows XP version, Control Panel is located directly under the main Start menu item. The menu options displayed will depend upon which type of view is selected for your system.
5. Picture optimization The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the AUTO key function. Press the AUTO key to optimize the currently displayed image to the screen. When you connect a digital video output using a digital (DVI or HDMI) cable to your monitor, the AUTO key and the Auto Adjustment function will be disabled, because the monitor will automatically display the best image.
6. How to adjust your monitor The control panel 1 2 3 4 5 6 1. AUTO: Adjusts vertical position, phase, horizontal position and pixel clock automatically. 2. MENU key: Activates OSD main menu and return to the previous menu or exit OSD. 3. /Volume key: For Up/Increase adjustment. The key is the hot key for Volume. 4. /Mode key: For Down/Decrease adjustment. The key is the hot key for Mode. 5. ENTER key: Enters sub menus and select items. This key is also the hot key for Input. 6.
Hot key mode The monitor keys perform as hot keys to provide direct access to particular functions whenever the menu isn't currently displaying on-screen. Volume hot keys Press the key to display the Volume indicators. Further press the increase the volume, while the decrease the volume. key will key will To Mute, press the Volume hot key for 3 seconds. To release Mute, press the Volume hot key for 3 more seconds.
Main menu mode You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Available menu options may vary depending on the input sources, functions and settings. Press the MENU key to display the following main OSD menu. 1 2 3 There are five main OSD menus: 5 4 1. Display DISPLAY MODE: Standard 3. Picture Advanced Auto Adjustment H. Position 50 V. Position 52 Pixel Clock 50 Phase 18 Move 2. Picture ENTER Select 4. Audio 5.
Display menu Available menu options may vary depending on the input sources, functions and settings. 1. Press the MENU key to display the main menu. DISPLAY MODE: Standard Auto Adjustment or keys to select DISPLAY and then press the ENTER key to enter the menu. H. Position 50 V. Position 52 Pixel Clock 50 Phase 18 Move 2. Press the ENTER Select 3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item. MENU Exit 4.
H. Position V. Position Pixel Clock Phase Adjusts the horizontal position of the screen image. Adjusts the vertical position of the screen image. Adjusts the pixel clock frequency timing to synchronize with the analog input video signal. Not applicable to a digital input signal. See also: Picture optimization on page 19. Adjusts the pixel clock phase timing to synchronize with the analog input video signal. Not applicable to a digital input signal. See also: Picture optimization on page 19.
Picture menu Available menu options may vary depending on the input sources, functions and settings. 1. Press the MENU key to display the main menu. PICTURE MODE: Standard Brightness 100 Contrast 2. Press the or keys to select PICTURE and then press the ENTER key to enter the menu. 50 Sharpness 3 Gamma 3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item. 2.2 Color ON AMA Move Select Back 4.
Color - Press ENTER to enter the Color menu Normal Bluish Reddish User Mode Allows video and still photographs to be viewed with natural coloring. This is the factory default color. Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Applies a warm tint to the image and is factory pre-set to the news print standard white color. Tailors the image color tint.
Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. 1. Press the MENU key to display the main menu. 2. Press the Picture Mode keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu. Standard Senseye Demo OFF Dynamic Contrast 0 Display Mode Color Format RGB HDMI RGB PC Range Move RGB(16~235) ENTER Select MENU Exit or 3.
Senseye Demo Dynamic Contrast Display Mode Displays the preview of screen images under the selected mode from Picture Mode. The screen will be divided into two windows; the left window demonstrates images of Standard mode, while the right window presents the images under the specified mode. The function is to automatically detect the distribution of an input visual signal, and then to create the optimal contrast.
Color Format Determines the color space (RGB or YUV) based on the following detected video signal: Press the ENTER key to select this option. Press • RGB • YUV the or keys to change the settings. • D-Sub (VGA) from PC: The default Color Format is RGB. • D-Sub (Component) from a video device: The default Color Format is YUV. You might need to manually set the Color Format if colors shown on the monitor screen do not display properly. • DVI: Color Format is automatically set to RGB.
Audio menu Available menu options may vary depending on the input sources, functions and settings. 1. Press the MENU key to display the main menu. AUDIO MODE: Standard Volume 10 Mute 2. Press the or keys to select AUDIO and then press the ENTER key to enter the menu. OFF Audio Select Auto Detect Move ENTER Select MENU Back 3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item. 4. Press the or keys to make adjustments or selections. 5.
System menu Available menu options may vary depending on the input sources, functions and settings. 1. Press the MENU key to display the main menu. SYSTEM MODE: Standard Input D-sub OSD Settings DDC/CI Auto Poowe Off 3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item. OFF Information HDMI Auto Switch 2. Press the or keys to select SYSTEM and then press the ENTER key to enter the menu. OFF Reset All Move MENU Exit 4.
OSD Settings - Press ENTER to enter the OSD Settings menu. Language Sets the OSD menu language. Press the or keys to change the settings. • English • French • German • Italian • Spanish • Polish The language options displayed on your OSD may differ from those shown on the right, depending on the product supplied in your region. • Japanese • Czech • Traditional Chinese • Hungarian • Simplified Chinese • Serbo-Croatian • Romanian • Dutch • Russian • Swedish H. Position V.
OSD Lock Prevents all the monitor settings from being accidentally changed. When this function is activated, the OSD controls and hotkey operations will be disabled. Press the or keys to change the settings. • YES • NO To unlock the OSD controls when the OSD is preset to be locked, press and hold the "MENU" key for 15 seconds to enter the "OSD Lock" option and make changes.
7. Troubleshooting Frequently asked questions (FAQ) The image is blurred: Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test.
Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. Is the prompt on the display not illuminated at all? Check the power supply mains socket, the external power supply and the mains switch.
USB devices are not working: • Check whether upstream and downstream USB are properly connected. • Install a corresponding USB device driver if available. Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com.
