User guide

7 Troubleshooting Guide

Check the following when there is a problem with the product.

If the status indicator is dark even when the monitor is powered on,

ensure the power cord is tightly connected to the monitor and socket.

If the message Check signal cable is displayed, tightly connect the video

cable to the monitor and PC.

If you remove and reconnect the video cable when Max. Power Saving

is set to On, the monitor may power off before it is recognized by the

PC. Be sure to change the setting to Off before the monitor is powered

off.

If the picture is displayed in a single color, ensure the video cable is

tightly connected to the monitor and PC.

If the picture from a desktop PC does not display normally after the

graphics card has been replaced, check to see if the correct driver for

the graphics card is installed. Then change the graphics card setting to

the video signal mode (resolution) supported by the monitor, referring

to Table 3.

If the monitor does not power off even after you pressed the button,

check that the power switch (POWER S/W) on the back of the monitor

is turned on.

Service Center

Contact our service center for more information. (Please check the model

name and serial number in advance.)

• 1588-3366

• http://www.samsungsvc.co.kr

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