SyncMaster VC240 Video Conference Monitor User Guide Information in this user guide is subject to change without prior notice for performance improvement.
Copyright The color and design may differ depending on the model, and specifications are subject to change without prior notice for performance improvement. © 2010 Samsung Electronics Co., Ltd. All rights reserved by Samsung Electronics Co., Ltd. You are prohibited from unauthorized use or reproduction of any of the information in this user guide without prior approval from Samsung Electronics Co., Ltd. • SyncMaster and the Samsung logo are registered trademarks of Samsung Electronics Co., Ltd.
Contents 1 Introduction 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 1.2 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 Basic View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 3 Setup 2.1 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Supply . . . . . . .
6 7 Custom Settings 6.1 Menu Language . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 42 6.2 Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PC or DVI Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . VC Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 43 47 6.3 6.4 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reset Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 51 6.5 Software Update .
1 Introduction 1.1 Features 1.2 Package Contents The video conference monitor VC240 can be used for various purposes: Accessories • Use VC240 as an ordinary monitor. • Make video calls over the Internet or a local network to VC240 or other types of video conference monitors. • Conduct a multiparty video conference over the video conference server.
1.2 Package Contents Basic View / • .. 1 Camera .. 2 Microphone .. 3 Remote control sensor .. 4 Speaker / is used to open or close a menu, return to the last menu, or delete the last character you typed. • VG is used to navigate between menus, or make a call. • VG is used to navigate between menus, or disable the microphone. • is used to navigate between menus, or lower the volume. • is used navigate between menus, or raise the volume. . . . .
1.3 Remote Control 1.3 Remote Control .. 1 .. 2 .. 3 . . You can control the monitor by using the buttons on the remote control or on the bottom of the monitor. Be sure the remote control is not lost. . .. 4 .. 5 . . .. 6 .. 7 . . powers on or off the monitor. See §2.8. changes the video mode. See §2.5. splits the screen to display the pictures from the camera and from the PC at the same time. See §4.3. and zoom the camera in or out during a video call. See §4.6.
2 Setup 2.1 Precautions • Neither bend nor pull the power cord, nor weigh it down with a heavy Be sure to install the monitor in a place that satisfies the conditions indicated in Table 2. Table 2: Environmental conditions Operating temperature Operating humidity Storage temperature Storage humidity object. Otherwise, the power cord may be damaged and cause an electric shock or fire. • Remove the dust around the plug pins and power socket with a dry cloth. Dust may cause a fire.
2.1 Precautions • Do not install the product in a vehicle or a place exposed to dust, moisture, oil, or smoke. Otherwise, an electric shock or fire may result. Cleaning • Be sure the power cord is removed when you clean the product. Oth- • Do not install the product in a place that can be reached by children. Children may knock the product down and injure themselves. The front part of the product is heavy. Be sure to install it on a flat, stable surface.
2.1 Precautions • Do not lift or swing the product only by the power cord or signal cable. Otherwise, the power cord may be damaged and cause product failure, • Displaying the same picture for many hours may cause an afterimage or stain. If you will not use the product for many hours, activate power- a fire or an electric shock. saving mode or the moving-picture screen saver.
2.2 Assembling the Product • Do not set the volume really high when you use headphones. A really high volume may cause your hearing to weaken. • Be sure the batteries are oriented in the right direction. Otherwise, a 2.2 Assembling the Product .. 1 . fire, personal injury, or contamination may result from an explosion or internal fluid leakage of the batteries. Lay the product packaging or a thick cushion on the floor, and place the product on top with the display facing down.
2.2 Assembling the Product .. 4 . Tightly fasten the screw on the bottom of the base to the stand. Theft Prevention A slot for connecting an anti-theft Kensington lock can be found at the bottom right on the back of the monitor. To install your monitor in a public place, connect a lock to the monitor following the steps below: .. 5 . .. 1 Insert the lock into the slot in the monitor. .. 2 Fasten the lock. .. 3 Connect and fix the lock cable to .
2.2 Assembling the Product Mounting the Monitor to a Wall Blocking Electromagnetic Waves To mount the monitor to a wall, buy and attach to the monitor a 100 × 100 or 200 × 100 mm wall-mount bracket that complies with the VESA standards: .. 1 . Unfasten the screw, and lift and remove the stand. The ferrite core can be used to block electromagnetic waves. Thread the LAN .. 2 . Attach the wall-mount bracket, and fasten the screws.
2.3 Connections 2.3 Connections Connecting to a PC The monitor has two video inputs for connecting to a PC. One is for DVI, and the other is for VGA. Using a digital signal, DVI offer clearer pictures than VGA which uses an analog signal. Thus, it is best to connect the monitor to a PC via DVI rather than VGA. Connect the DVI cable from the DVI IN socket on the monitor to the DVI output on the PC. Alternatively, connect the VGA cable to the RGB IN socket on the monitor and RGB OUT on the PC.
2.4 Finding the Best Viewing Angle 2.4 Finding the Best Viewing Angle Connections for Video Calls To make a video call, the monitor You can rotate or tilt the monitor in various ways, as shown below: S should be connected to a network. Connect the LAN cable from the LAN NG SU AM H D Video Confe ren ce port on the router to the LAN port on the monitor. If the router does not have an available port, connect one port on the monitor to the router and then the other port on the monitor to the PC.
2.5 Powering On the Monitor 2.5 Powering On the Monitor displays the current video mode at the top left corner of the screen. Before you power on the monitor, insert the batteries into the remote contorl, observing the polarity, which is marked on the base of the battery compartment. If the monitor does not respond to the remote control, the batteries have been discharged. Be sure to replace the batteries using standard 1.
2.6 Navigating between Menus 2.6 Navigating between Menus Table 3: Video signal mode Resolution Horizontal Vertical Clock Horizontal/Vertical frequency frequency frequency polarities (kHz) (Hz) (MHz) (H/V) IBM, 640 × 350 31.469 70.086 25.175 +/− IBM, 720 × 400 31.469 70.087 28.322 −/+ MAC, 640 × 480 35.000 66.667 30.240 −/− MAC, 832 × 624 49.726 74.551 57.284 −/− MAC, 1152 × 870 68.681 75.062 100.000 −/− VESA, 640 × 480 31.469 59.940 25.
2.7 Keyboard Modes 2.7 Keyboard Modes 2.8 Power-saving Modes You can type in capital letters, lowercase letters, numbers, and several symbols using three types of keyboard modes. The current keyboard mode is shown in the right side of the field: ABC indicates capitals mode, abc lower- As shown in Table 4, there are three types of power supply modes. The monitor enters active mode after you have pressed on. and the monitor has turned case mode, and 123 number mode.
2.8 Power-saving Modes .. 3 Set Max. Power Saving to On. .. 2 Press . . to open the Setup screen. .. 3 Select an interval for activating Standby mode. Each interval is a multiple of 10 minutes from 10 to 60 minutes. . After the PC has turned on, the monitor will automatically turn itself on when it receives a video signal from the PC . However, the monitor will not automatically power on, even if it receives a video signal, if it was powered off by the button.
3 Network and Call Settings 3.1 Network Settings .. 2 To assign a dynamic IP address, set IP Assignment to Dynamic. . Consult your network administrator, and configure the network settings for the monitor. The IP address can be assigned in one of the following two ways. Static IP address: The same IP address will always be assigned to the monitor whenever it is powered on. Dynamic IP address: A different IP address will be assigned to the monitor each time it is powered on.
3.1 Network Settings whereas the invalid items will be indicated by a .. 1 Select Switch Setup. . . .. 6 Assign the monitor a name so that it can be identified by other devices connected to the network. . .. 2 Select the LAN port connected to the router. . .. 3 Adjust several options alternately until the connection succeeds. . Select Display Name, and enter a name. The data transmission rate and mode are determined while the monitor tries to connect to a router.
3.2 Data Transmission Mode 3.2 .. 3 Set Network Preference to H.323. Data Transmission Mode . You can make or receive calls using one of the following data transmission modes: • IP address • H.323 telephone number • Session Initiation Protocol (SIP) user name H.323 Data Transmission To make calls using the H.323 telephone number mode, configure the settings as follows: .. 1 Press . .. 4 If an H.323 gatekeeper is available, select H.323 Settings. . to open the Setup screen, and select Network.
3.2 Data Transmission Mode .. 1 Press . .. 4 Select SIP Settings. to open the Setup screen, and go to Network. . .. 2 Select User Name and enter a name. a) Set SIP Proxy Server to On. . b) Fill the Display Name, Server Address, and Password fields. .. 5 Select OK to save the new settings. . H.323 and SIP modes cannot be used at the same time. To change the .. 3 Set Network Preference to SIP. current H.323 mode to SIP, set Network Preference to SIP. .
3.3 Call Settings 3.3 .. 3 To increase the sharpness, select a high value from Max Bandwidth. Call Settings . Call Quality You can adjust the sharpness of your image that is shown to the remote caller. .. 1 Press . to open the Setup screen, and go to Call Control. .. 4 A higher sharpness will compromise simultaneity. For instance, a picture of you waiving a hand will appear delayed for a remote caller. For . simultaneity, set Video Mode to Motion. .. 2 Select Call Quality.
3.3 Call Settings .. 6 A bad network connection also causes choppy picture during a call. Set PLC to On. A still image will be displayed until the network connection . is restored. Time Set the clock precisely so your video calls will be logged accurately. .. 1 Press . to open the Setup screen, and select Clock. .. 2 The time server will allow the clock to always have the precise time. To use the time server, set Clock Mode to On. .
3.3 Call Settings .. 3 Select the Time Zone corresponding to your region. time using the number keys on the remote. . .. 4 If Daylight Saving Time is in effect in your region, set Daylight Savings to On. . .. 5 If you do not want to use the time server, select Clock Set, and enter the date and time manually. Increase or decrease the date or time using the .. 6 In Date Format, DD indicates the day, MM the month, and YYYY the year.
3.3 Call Settings Camera 18:24. Your picture may appear too dark or bright, or different in color for your remote caller, depending on your ambient light intensity. Change several settings so the remote caller can see you clearly: .. 1 Press . to open the Setup screen, and go to Camera. .. 2 Select the correct frequency from Power Frequency. Otherwise, the picture may continually move upward. . .. 3 Set White Balance to Manual, and adjust the white balance. However, .
3.3 Call Settings .. 5 Rotating your monitor to a vertical orientation will rotate the camera, and thus your image will appear rotated on the remote caller’s screen. it is best to select Auto for most occasions. . To resolve this, the remote caller should also rotate his monitor to a vertical orientation, and you and the remote caller should set Flip to Horiz. + Verti.. .. 4 Set Brightness to Manual, and adjust the brightness. However, it is best to select Auto for most occasions. .
4 Video Call 4.1 Making a Call .. 4 Alternatively, you can select a phone number from the recent-call log. The selected phone number will be copied to the input field. . You can make a call, following the steps below: .. 1 Press . . .. 5 Press . . The screen will display the recent-call log on the left, the phone number field in the middle, and your image on the right. .. 2 If you want to hide your image or make a call to someone without a camera, set Call Type to Voice. .
4.2 Answering a Call .. 8 To end the call, press . 4.2 Answering a Call . An incoming call will be indicated by a dialog box as shown. Select Accept to accept the call, or select Reject to refuse the call. Select Yes. The call will be disconnected. .. 9 To view the recent-call log, select Call History. Refer to §4.5 for details about the recent-call log. . Configure the call answering settings, following the steps below: .. to open the Setup screen, and go to Call Control. 1 Press . ..
4.3 Screen Layout When On + Mic Mute is selected, an incoming call will automatically be connected, but your voice will not be heard by the remote caller. .. 3 If you want to refuse all incoming calls, set Do not Disturb to On. 4.3 Screen Layout The image of the remote party will appear when your call is accepted. . The button can be used to change the screen layout of yours and the remote caller’s as required.
4.3 Screen Layout .. 2 Select a size from PIP Size. Two sizes are available. ping image; go to PIP Transparency and select High, Medium, or Low. . .. 3 Select a location from PIP Position. Five locations are available: bottom right, top right, top center, top left, and bottom left. . .. 4 The area on the screen concealed by the smaller picture will not be shown. To expose a concealed area, adjust the opacity of the overlap.
4.4 Making a Phone Book 4.4 .. 2 Enter the name of a group, and select OK to save the name. Making a Phone Book . You can make calls easily by using the phone book. To open the phone book, . press Renaming a Group .. 1 Select a group, and press . . Adding a Group It is best to create a group before adding a phone number so you can search and manage numbers easily. .. 1 Go to Group and select Add Group. The number in parentheses next to . .. 2 Select Rename. .
4.4 Making a Phone Book Deleting a Group .. 1 Select a group and press . Adding a Contact .. 1 Go to All and select Add Contact. . . .. 2 Select Delete. The selected group will be deleted, and its contacts will be moved to the Unassigned group. . .. 2 Enter a contact name in the Name field, and fill at least one of the IP, SIP ID, and Phone Number fields. . .. 3 Specify Group, and select OK to save the new contact information. .
4.4 Making a Phone Book .. 3 Select Edit and change the information. Editing a Contact .. 1 Select a contact and press . . . Select OK to save the changes and exit. .. 2 To view details of the contact before editing, select View. Deleting a Contact . .. 1 Select a contact and press . ◀ 31 ▶ .
4.4 Making a Phone Book .. 2 Select Delete. press . . The selected contacts will be indicated by a .. 5 After selecting all the contacts you want to delete, press last selected contact highlighted, and select Delete. Select OK. The contact will be deleted. . .. 3 To delete all contacts, select Delete All. . Select OK. All the contacts will be deleted. Select OK. The selected contacts will be deleted. .. 4 To delete more than one contact at the same time, select the contacts and . ◀ 32 ▶ .
4.4 Making a Phone Book Making a Call Searching a Contact Select a contact and press You can search a contact using the contact name or IP address. . .. 1 Press . Alternatively, press to open the phone book. and select Call. .. 2 Move the cursor to the input field. . .. 3 Enter capital or lowercase letters to search for contacts with names containing the same letters. .. 4 Enter numbers to search for contacts with IP addresses containing the . . same numbers.
4.5 Recent-Call Log 4.5 Recent-Call Log Viewing Call Details from the Call Log .. 1 Select a call from the call log, and press . To view the recent-call log, press Alternatively, press and select Call History. . and select Call History. .. 2 Select View. Details showing when the call was made and how long it lasted will appear. . • To view the incoming-call log, select Received. • To view the outgoing-call log, select Sent. • To view the missed-call log, select Missed.
4.5 Recent-Call Log .. 3 To delete all the calls from the call log, select Delete All. Deleting a Call from the Call Log .. 1 Select a call from the call log, and press . . . Select OK. All the calls in the call log will be deleted. .. 4 To delete more than one call from the call log at the same time, select .. 2 Select Delete. . . the calls and press Select OK. The call will be deleted. . The selected calls will be indicated by a .. 5 After selecting all the calls you want to delete, press .
4.5 Recent-Call Log Making a Call selected call highlighted, and select Delete. Select a call from the call log, and press Select OK. The selected calls will be deleted from the call log. Alternatively, press ◀ 36 ▶ and select Call. .
4.6 Zooming a Remote Caller’s camera 4.6 Zooming a Remote Caller’s camera Adding a Contact to the Phone Book You can add a contact from the call log to the phone book. .. 1 Select a call from the call log and press . You can zoom in or out the remote caller’s camera if it has the zooming function. . .. 1 Select the remote caller’s camera using the .. 2 To zoom in the remote caller’s camera, press .. 3 To zoom out the remote caller’s camera, press . . . button. . .
4.7 Remote Presentation 4.7 Remote Presentation The following resolutions are available for a remote presentation: • 640 × 480 • 800 × 600 • 1024 × 768 • 1280 × 720 • 1920 × 1080 The remote presentation function is available only during an H.323 call. Only one caller can give a remote presentation at a time. You can send the picture from your computer to the remote caller and give a remote presentation during a call: .. to open the Setup screen, and go to Call Control. Set Pre1 Press .
5 Video Conferencing with RADVISION SCOPIA Systems You can use VC240 by itself for a high-definition video call between two people (point-to-point video call). Enjoy additional features such as centralized management, multi-party conferencing, recording and streaming, and firewall traversal by adding a video conferencing system with RADVISION SCOPIA.
lows users to take conferencing wherever they go. SCOPIA Desktop is designed to meet the demands of high-performance video conferencing with work to ensure the bandwidth is used efficiently. Also, easily schedule and manage meetings, delivering high-quality video communication. a standard PC and Internet connection. The latest in video technology are included, providing HD H.264 format for viewing both participants and for data collaboration.
USA/AMERICAS EMEA APAC T. +1 201 689 6300 T. +44 20 3178 8685 T. +852 3472 4388 F. +1 201 689 6301 F. +44 20 3178 5717 F. +852 2801 4071 infoUSA@radvision.com infoUK@radvision.com infoUK@radvision.
6 Custom Settings Some menu options are disabled depending on the video mode, as shown below. General Picture VC mode PC mode DVI mode Max. Power Saving ☓ ◯ ◯ Standby ◯ ☓ ☓ Video Mode ◯ ☓ ☓ Color ◯ ☓ ☓ Tint (G/R) ◯ ☓ ☓ MagicBright ☓ ◯ ◯ Auto Adjustment ☓ ◯ ☓ Screen ☓ ◯ ☓ Picture Options R-Gain ☓ ◯ ◯ G-Gain ☓ ◯ ◯ B-Gain ☓ ◯ ◯ Size ☓ ◯ ◯ Digital NR ◯ ☓ ☓ ◀ 42 6.1 Menu Language Various menu languages are available.
6.2 Picture 6.2 Picture Contrast, Brightness and Sharpness. PC or DVI Mode Adjusting the Brightness You can adjust the brightness, following the steps below. .. to open the Setup screen, and go to Picture. 1 Press . Preset MagicBright options are permanently defined. Custom settings will be applied to Custom. .. 2 Select an option from MagicBright. .. 4 To reset all Custom settings, select Picture Reset. . . .. 3 If the option you want is not available, select Custom, and then adjust .
6.2 Picture Then select Reset Picture Mode. Adjusting the Color Tone You can change the color tone: .. to open the Setup screen, and go to Picture. 1 Press . .. 2 Select Picture Options. .
6.2 Picture .. 3 Select an option from Color Tone. Picture Size and Location . You can change the picture size and location in PC mode: .. 1 Press . .. 4 If the option you want is not available, select Custom, and then adjust R-Gain, G-Gain, and B-Gain, which indicate red, blue, and green respectively. To change the color tone of the picture to yellow, change to open the Setup screen, and go to Picture. . R-Gain and G-Gain to 100 and B-Gain to 0. ..
6.2 Picture .. 4 Decrease or increase Coarse to narrow or widen the picture respectively. To finely adjust the picture width, select Fine. .. 5 If the picture is not centered on the screen, select PC Position and then . . Aspect Ratio You can change the aspect ratio in PC or DVI mode: .. 1 Press . adjust the picture location using the , , , or button. to open the Setup screen, and go to Picture. .. 2 Select Picture Options. . .. 6 To reset the picture size and location, select Image Reset. . ..
6.2 Picture VC Mode for movies. Adjusting the Brightness and Color Intensity You can change the brightness and color intensity: .. to open the Setup screen, and go to Picture. 1 Press . .. 2 Select an option from Mode. . .. 3 Adjust Contrast, Brightness, Contrast, Color, and Tint (G/R) for the se.
6.2 Picture .. 4 To reset the custom settings for the current Mode, select Picture Reset. lected option. . Then select Reset Picture Mode.
6.2 Picture Adjusting the Color Tone set Digital NR to Off, Low, Medium, High, or Auto. You can change the color tone: .. 1 Press . to open the Setup screen, and go to Picture. .. 2 Select Picture Options. . .. 3 Set Color Tone to Cool1, Cool2, Normal, Warm1, or Warm2. . .. 4 Noise can occur in the picture of a very dynamic video. To avoid noise, .
6.3 Security 6.3 Security the Change PIN field. You can set the monitor to be accessed only via a password. .. to open the Setup screen. 1 Press . .. 5 If you forget your password, perform Reset Settings. The password will be reset to 0000. Refer to the following section for details about Reset Settings. . .. 2 Select Security. Selecting Security will always display the following password prompt. Enter the current password. The initial password is 0000. . .. 3 Set Functions Lock to On. . ..
6.4 Reset Settings 6.4 Reset Settings 6.5 Software Update You can return the monitor to its default settings: .. 1 Press . You can update the monitor software over the network. This will allow you to use additional functions. to open the Setup screen. .. 1 Press . .. 2 Select Reset Settings. to open the Setup screen. . .. 2 To view the monitor software version, select SW Version. . .. 3 Select SW Upgrade to start an update. . The monitor will restart itself after resetting.
6.5 Software Update .. 4 Enter the IP address of the software-update server in the input field, and . press . Contact our service center or Radvision for the IP address of the software-update server. Refer to Chapter 5 for details about Radvision. .. 5 A list of the latest software will appear if the specified server is valid. .. 6 Select the software appropriate for the product. . . A software update cannot be performed during a call.
Troubleshooting Guide 7 Check the following when there is a problem with the product. .. 1 If the status indicator is dark even when the monitor is powered on, ensure the power cord is tightly connected to the monitor and socket. .. 2 If the message Check signal cable is displayed, tightly connect the video cable to the monitor and PC. .. 3 If you remove and reconnect the video cable when Max. Power Saving is set to On, the monitor may power off before it is recognized by the . . . PC.
INDEX Index 4:3, 46 12 Hours, 22 16:9, 46 18/07/2010, 22 18:24, 23 24 Hours, 22 123, 14 A ABC, 14 abc, 14 Call Type, 25 Functions Lock, 50 Camera, 23 MM, 22 Mode, 47, 48 Change PIN, 50 G Check signal cable, 53 Gatekeeper, 18 Clock, 21 Gateway, 16 N Clock Mode, 21 General, 42 Name, 30 Clock Set, 22 G-Gain, 42, 45 Network, 16, 18, 19 Coarse, 46 Group, 29, 30 Network Preference, 18, 19 Network Test, 16 Color, 42, 47 H Color Tone, 45, 49 Contrast, 43, 47 Cool1, 49 Cool2, 49 Add Contact,
INDEX Reset Picture Mode, 44, 48 V Reset Settings, 50, 51 VESA, 9 R-Gain, 42, 45 Video Mode, 20, 42 RGB IN, 10 View, 31, 34 Voice, 25 S Save, 37 W Screen, 42, 45 Warm1, 49 Security, 50 Warm2, 49 Sent, 34 White Balance, 23 Server Address, 19 Setup, 13 Y Sharpness, 43 YYYY, 22 SIP, 19 SIP ID, 30 SIP Proxy Server, 19 SIP Settings, 19 Size, 42, 46 Sounds, 27 Standby, 15, 42 Static, 16 Subnet Mask, 16 SVC, 20 SW Upgrade, 51 SW Version, 51 Switch Setup, 17 T Time Format, 22 Time Zone, 22 Tint
