Specifications

OfficeServ 100 General Description Guide/Ed.00

Name/Number Display

Each display keyset user can decide if he/she wants to see the Caller ID name or Caller ID

number in the display. Regardless of which one is selected to be seen first, the NND key is

pressed to view the other piece of CLIP information.

Next Call

In the event that there is a call waiting or a camped-on call at the user’s keyset, the user can

press the NEXT key to display the Caller ID information associated with the next call in

queue at the station. Either the CLIP name or CLIP number will show in the display

depending on the N/N selection.

Save Clip Number

At any time during an incoming call that provides CLIP information, the user may press the

SAVE key. This saves the CLIP number in the Save Number feature. Pressing the SAVE

number redial key will dial the CLIP number. The system must be using LCR to dial the

saved number.

Store Clip/ANI number

At any time during an incoming call that provides CLIP information, the user may press the

STORE key. This saves the CLIP number as a speed dial number in the personal speed dial

list. The system must be using LCR to dial the stored number.

Inquire Park/Hold

When a user is informed that an incoming call is on hold or has been parked, the user may

view the Caller ID or ANI information before he/she retrieves the call. This will influence

how the user chooses to handle the call.

Clip Review List

This feature allows display keyset users to review CLIP information for calls sent to their

stations. This list can be from ten to fifty calls in a first in, first out basis. The list includes

calls that were answered and calls that rang the user’s station but that were not answered.

When reviewing this list, the user can press one button to dial the person back. The system

must be using LCR to dial the stored number.

Investigate

This feature allows selected stations with a special class of service to investigate any call in

progress. If CLIP information is available for an incoming call, the selected stations can

know to whom the OfficeServ 100 user is speaking. On outgoing calls, the selected stations

can see who was called. After investigating, the selected stations may barge-in on the

conversation, disconnect the call or hang up.