Specifications

OfficeServ 100 General Description Guide/Ed.00
© SAMSUNG Electronics Co., Ltd. 4-19
4.1.1.59 Live System Programming
The system can be programmed from any display keyset or personal computer without
interrupting normal system operation. There are three levels of programming: technician,
customer and station. The technician level has access to all programs and can allow the
customer access to system programs as needed. Technician and customer access are controlled
by different security passcodes. Programming from a PC requires the PCMMC program.
4.1.1.60 Meet Me Page and Answer
After a user makes a Meet Me Page, the user may remain off-hook to allow the paged party
to meet the user for a private conversation.
4.1.1.61 Memory Protection
In the event that power is lost to the system, all customer data contained in memory is
retained by the use of a ‘super capacitor for approximately 7 days. In addition, the
PCMMC computer program may be used to produce a backup copy of the customer data.
Additionally, the Smart Media card may be used to store the system database.
4.1.1.62 Message Waiting Indications
When calling a station and receiving a busy signal or the no answer condition, the caller
can leave an indication that a message is waiting. The message button will flash red at the
messaged keyset.
A single line phone will receive a distinctive message waiting dial tone. Five message
waiting indications can be left at any station.
4.1.1.63 MicroPhone On/Off Per Station
The microphone can be disabled at any keyset. When the microphone is disabled, the
keyset cannot use the speakerphone, although on-hook dialing and group listening are still
possible.
4.1.1.64 Music on Hold-Flexible
The OfficeServ 100 allows its music sources to be used in a very flexible manner as follows:
Each keyset can have a designated music source for playing as BGM(Background
Music) through the keyset speaker.
Each Station can have a designated music source for playing to callers placed on
Exclusive hold at that station.
Each Trunk can have a designated music source for playing to callers placed on hold.
This setting is overridden by some of the other settings such as station music on hold,
and UCD MOH.
Each UCD group can have a designated music source to be played while a caller is in queue.