Specifications

OfficeServ 100 General Description Guide/Ed.00

CLI (Calling Line Identification)

On ISDN circuits, calling party information is called CLI and is supported on both BRI and

PRI type circuits. The OfficeServ 100 only supports Number delivery and a name can be

attached the telephone number of frequent callers via the CLIP translation table.

4.1.1.14 Caller ID Features

The following features apply to all forms of Caller Identification, however, to make them

easier to read caller identification is referred to as Caller ID.

Name/Number Display

Each LCD keyset user can decide if he/she wants to see the name or number in the display.

Regardless of which one is selected to be seen first, the NND key is pressed to view the

other pieces of information.

Next Call

In the event that you have a call waiting or a camped-on call at your keyset, you can press

the NEXT key to display the Caller ID information associated with this next call in queue

at your station. Either the Caller ID name or number will show in the display depending on

your selection.

Save Caller ID Number

At any time during an incoming call that provides Caller ID information, you may press the

SAVE key. This saves the Caller ID number in the Save Number feature. Pressing the

SAVE number redial key will dial the Caller ID number. The system must be using LCR

(Least Cost Routing) to dial the saved number.

Store Caller ID Number

At any time during an incoming call that provides Caller ID information, you may press the

STORE key. This saves the Caller ID number as a speed dial number in your personal

speed dial list. The system must be using LCR to dial the stored number.

Inquire Park/Hold

Having been informed that an incoming call is on hold or has been parked, you may view

the Caller ID information before you retrieve the call. This will influence how you choose

to handle the call.

Caller ID Review List

This feature allows display keyset users to review Caller ID information for calls sent to

their stations. This list can be from ten to fifty calls in a first in, first out basis. The list

includes calls that you answered and calls that rang your station but that you did not answer.

When reviewing this list, you can press one button to dial the person back. The system must

be using LCR to dial the stored number.