Specifications

OfficeServ 100 General Description Guide/Ed.00

4.10.29 ANSD

This is a count of how many times an intercom call was answered by any group member of

that specific group.

E************************** INDIVIDUAL STATIONS **********************

1 11

<—————————————-- OUTSIDE CALL ——————————-——————> <—INTERCOM—->

2 3 4 5 6 7 8 9 10 12 13

EXT STATION-NAME ATTA ANSD NOT-ANSD DIALED ICM-TRSF TRK–TRK PICKUP ANSD DIALED

201 0000 0000 0000 0000 0000 0000 0000 0000 0000

202 0000 0000 0000 0000 0000 0000 0000 0000 0000

203 0000 0000 0000 0000 0000 0000 0000 0000 0000

204 0000 0000 0000 0000 0000 0000 0000 0000 0000

205 0000 0000 0000 0000 0000 0000 0000 0000 0000

4.10.30 Outside Calls

These statistics are for outside calls that in any way reach individual stations or devices.

4.10.31 EXT

Listing of all extension numbers in the system. This also includes AA, VM, and SVMI-8

ports.

4.10.32 Station Name

The name for each particular station as programmed in MMC 104.

4.10.33 ATTA

ATTA(Average Time To Answer) for stations is counted in the number of seconds that

ringing signal is applied to a station for trunk calls and recalls. The ATTA is the sum of all

answered times divided by the answered call count. Use the same calculation method as

used for individual trunk ATTA.

4.10.34 ANSD

ANSD is a count of how many times an outside call was answered by the specific station.

Outside callers recalling a station are not counted again when they are answered.

4.10.35 Not-ANSD

Not-ANSD is a count of how many times a trunk call was directed to the station but was

not answered by this station.