Specifications

OfficeServ 100 General Description Guide/Ed.00

4.10.14 Group

A listing of all trunk groups assigned in the system.

4.10.15 Outgoing

These are the number of outgoing trunk calls made using each trunk group. Pegged every

time a member of this trunk group was used to make a valid outgoing call. A valid outgoing

call is defined by the SMDR Start Time programmed in MMC 501.

4.10.16 Busy

This is the number of times each trunk group was busy when someone attempts to access it.

C************************** INDIVIDUAL TRUNKS ************************

1TRUNK 2TRUNK-NAME 3ATTA 4ANSD 5NOT-ANSD 6OUTGOING 7BUSY

701 0000 0000 0000 0000 0000

702 0000 0000 0000 0000 0000

703 0000 0000 0000 0000 0000

704 0000 0000 0000 0000 0000

705 0000 0000 0000 0000 0000

706 0000 0000 0000 0000 0000

707 0000 0000 0000 0000 0000

708 0000 0000 0000 0000 0000

709 0000 0000 0000 0000 0000

710 0000 0000 0000 0000 0000

4.10.17 Trunk

A listing of each trunk in the system.

4.10.18 Trunk Name

The names of each trunk as programmed in MMC 404.

4.10.19 ATTA

Average Time To Answer for trunks is counted in the number of seconds that ringing

voltage is detected at the trunk interface and the timer stops when trunk is answered by

station or device in the system. The ATTA is the sum of all answered times divided by the

answered call count.

4.10.20 ANSD

This is the number of times this specific trunk was answered by any station or device

whether it is a new call or a recall.