Specifications

CHAPTER 4. Business Feature Package

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4.10.6 A Selected Trunk Was Busy

Pegged every time a trunk or trunk group was busy regardless of the manner in which it

was selected(e.g., DTS key, LCR, ‘9’, 7XX, TRK GROUP SELECT, SPD, External call

forward, DISA).

4.10.7 Intercom Calls Completed

These are all intercom calls that were completed to any station, station group or device.

4.10.8 Intercom Calls Not Completed

These are all intercom calls that were not answered and resulted in the calling party

hanging up. A call to a station group that overflows to another station is considered not

answered whether the overflow destination did or did not answer.

4.10.9 Trunk Recalls to Station

These are trunk calls that were placed on any kind of hold and recalled a station. These are

also trunk calls that were transferred and were not answered and recalled the transferring

station. This includes members of the operator group that put calls on hold and then recall

the operators station.

4.10.10 Trunk Recalls to Operator Group

These are any trunk calls that recalled to the operator group.

4.10.11 Internal Page Used

Peg count of every time internal page was accessed.

4.10.12 External Page Used

Peg count for every time external page was accessed.

4.10.13 All Page Used

Peg count of every time the all page feature was accessed. This does not include internal or

external page, only 55+ * or PAGE *.

B**************************** TRUNK GROUPS **************************

1 GROUP 2 OUTGOING 3 BUSY

9 0000 0000

800 0000 0000

801 0000 0000