Refrigerator User manual (fridge only) Free Standing Appliance Untitled-12 1 4/26/2018 11:39:01 AM
Contents Safety information Contents 2 Untitled-12 2 3 Important safety symbols and precautions: Severe warning signs for transportation and site Critical installation warnings Installation cautions Critical usage warnings Usage warning Usage cautions Cleaning cautions Critical disposal warnings Additional tips for proper usage Saving Energy Tips This appliance is intended to be used in household and similar applications such as Instructions about the WEEE 6 7 7 11 12 16 17 19 20 22 23 23 24 Installat
Safety information English Untitled-12 3 Safety information • Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently.
Safety information • Safety information • • • 4 Untitled-12 4 It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your appliance. Because these following operating instructions cover various models, the characteristics of your refrigerator may differ slightly from those described in this manual and not all warning signs may be applicable.
Safety information • It is hazardous for anyone other than an Authorized Service Person to service this appliance. In Queensland – the authorized Service Person MUST hold a Gas Work Authorisation or Licence for hydrocarbon refrigerants, to carry out Servicing or repairs which involve the removal of covers. (For Australia only) • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
Safety information Important safety symbols and precautions: Please follow all safety instructions in this manual. This manual uses the following safety symbols. WARNING Safety information Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death. CAUTION Hazards or unsafe practices that may result in severe personal injury and/or property damage. NOTE Useful information that helps users understand or benefit from the refrigerator.
Severe warning signs for transportation and site WARNING Safety information • When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. - Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes.
Safety information Safety information • Do not plug several appliances into the same multiple power strip. The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerator’s rating plate. - This provides the best performance and also prevents overloading of house wiring circuits, which could cause a fire hazard from overheated wires. • If the wall socket is loose, do not insert the power plug.
English Untitled-12 9 Safety information • Do not install this appliance near a heater or inflammable material. • Do not install this appliance in a location where gas may leak. - This may result in an electric shock or fire. • This refrigerator must be properly located and installed in accordance with the instructions in this manual before you use it. • Connect the power plug in the proper position with the cord hanging down.
Safety information Safety information • Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. - This may result in an electric shock, fire, problems with the product, or injury. • You need to remove all the protective plastic film before you initially plug the product in.
Safety information • If the power cord is damaged, have it replaced immediately by the manufacturer or one of its service agents. • The fuse on the refrigerator must be changed by a qualified technician or service company. - Failing to do so may result in an electric shock or personal injury. • When positioning the appliance, ensure the supply cord is not trapped or damaged. • Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
Safety information Critical usage warnings WARNING Safety information • Do not insert the power plug into a wall socket with wet hands. - This may result in an electric shock. • Do not store articles on the top of the appliance. - When you open or close the door, the articles may fall and cause personal injury and/or material damage. • Do not insert hands, feet or metal objects (such as chopsticks, etc.) into the bottom or the back of the refrigerator. - This may result in an electric shock or injury.
English Untitled-12 13 Safety information • Do not store pharmaceutical products, scientific materials, or temperature sensitive products in the refrigerator. - Products that require strict temperature controls must not be stored in the refrigerator. • Do not place or use electrical appliance inside the refrigerator, unless they are of a type recommended by the manufacturer. • If you smell pharmaceutical or smoke, pull out power plug immediately and contact your Samsung Electronics service center.
Safety information Safety information • Do not use or place any substances sensitive to temperature such as flammable sprays, flammable objects, dry ice, medicine, or chemicals near or inside of the refrigerator. • Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted candle in the refrigerator for removing bad odours. - This may result in an electric shock or fire.
English Untitled-12 15 Safety information • If a gas leak is detected, avoid any naked flames or potential sources of ignition, and air the room in which the appliance is standing for several minutes. - Do not touch the appliance or power cord. - Do not use a ventilating fan. - A spark may result in explosion or fire. • Use only the LED Lamps provided by the manufacturer or its service agents. • Bottles should be stored tightly together so that they do not fall out.
Safety information Safety information • Pull the power plug out of the socket before changing the interior lamps of the refrigerator. - Otherwise, there is a risk of electric shock. • If you experience difficulty changing a non-LED light, contact a Samsung service center. • If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself. - Contact a Samsung service center. • Plug the power plug into the wall socket firmly.
Usage cautions CAUTION English Untitled-12 17 Safety information • To get the best performance from the product: - Do not place food too close to the vents at the rear of the refrigerator as this can obstruct free air circulation in the refrigerator compartment. - Wrap food up properly or place it in airtight containers before putting it into the refrigerator. - Please observe maximum storage times and expiration dates of frozen goods. • Service Warranty and Modification.
Safety information Safety information • Do not strike or apply excessive force to any glass surface. - Broken glass may result in a personal injury and/or property damage. • Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water). - Do not fill the tank with tea or a sports drink. This may damage the refrigerator. • Be careful that your fingers are not caught in. • If the refrigerator is flooded, make sure to contact your nearest service center.
Cleaning cautions CAUTION English Untitled-12 19 Safety information • Do not spray water directly on the inside or outside the refrigerator. - There is a risk of fire or electric shock. • Do not use a hair dryer to dry the inside of the refrigerator. • Do not place a lighted candle in the refrigerator to remove bad odors. - This may result in an electric shock or fire. • Fill the water tank, ice tray and water cubes only with potable water (mineral water or purified water).
Safety information Safety information • Do not use benzene, thinner, or Clorox, Chloride for cleaning. - They may damage the surface of the appliance and may cause a fire. • Never put fingers or other objects into the dispenser hole. - It may cause a personal injury or material damage. • Before cleaning or performing maintenance, unplug the appliance from the wall socket. - Failing to do so may result in an electric shock or fire.
English Untitled-12 21 Safety information • When disposing of this refrigerator, remove the door/ door seals and door latch so that small children or animals cannot become trapped inside. Children should be supervised to ensure that they do not play with the appliance. If trapped inside, a child may get hurt or suffocate to death. - If trapped inside, the child may become injury and suffocate to death. • Cyclopentane is used in the insulation.
Safety information Additional tips for proper usage Safety information • In the event of a power failure, call the local office of your electric company and ask how long the failure is going to last. - Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures. However, you should minimize the number of door openings while the power is off. - Should the power failure last more than 24 hours, remove and discard all stored food.
Saving Energy Tips Safety information • Install the appliance in a cool, dry room with adequate ventilation. Ensure that it is not exposed to direct sunlight and never put it near a direct source of heat (a radiator, for example). • Not to block any vents and grilles is recommended for energy efficiency. • Allow warm food to cool down before placing it in the appliance. • Do not keep the door of the refrigerator open for too long when putting food in or taking food out.
Safety information Instructions about the WEEE Safety information Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • • • • Use the refrigerator only for its intended purpose as described in this manual. Any servicing must be performed by a qualified technician. Dispose of the product packaging material in compliance with the local regulations. To prevent electric shock, unplug the power cord before servicing or replacements.
Installation Step-by-step installation STEP 1 Select a site Site requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for opening and closing the door • Away from a heat source • Room for maintenance and servicing • Temperature range: between 10 °C and 43 °C Clearance See the pictures and table below for space requirements for installation.
01 01 01 more than 50 mm recommended 02 130° 03 377 04 967 05 575 06 5.5 07 1194 02 (unit : mm) 03 04 Installation 05 07 06 NOTE The measurements in the above table may differ, depending on the measuring method.
Installation STEP 2 WiFi connection You can control the refrigerator remotely using the Smart Home Dongle that is sold separately. To purchase the Smart Home Dongle, visit www.samsung.com and follow the product information about the dongle. CAUTION • • Installation The Samsung Smart Home Dongle comes in two types: one that is dedicated to Samsung smart TVs, and the other one that is dedicated to Samsung home appliances. You must purchase the Samsung Smart Home Dongle dedicated to home appliances.
3. Push down to close the dongle cover. STEP 3 Flooring • • English Untitled-12 29 Installation • The surface to install the refrigerator must support a fully loaded refrigerator. To protect the floor, put a large piece of cardboard on each foot of the refrigerator. Once the refrigerator is in its final position, do not move it unless necessary to protect the floor. If you have to, use a thick paper or cloth such as old carpet along the movement path.
Installation STEP 4 Adjust the levelling legs CAUTION • • • The refrigerator must be levelled on a flat, solid floor. Failing to do so can cause damage to the refrigerator or physical injury. Levelling must be performed with an empty refrigerator. Make sure no food items remain inside the refrigerator. For safety reasons, adjust the front side a little higher than the rear side. The refrigerator can be levelled using the front legs that have a special screw (leveller) for levelling purposes.
STEP 5 Initial settings By completing the following steps, the refrigerator should be fully functioning. 1. Remove the PE foam sheet on each shelf corner, which is attached to protect the refrigerator during transportation. 2. Plug the power cord into the wall socket to turn the refrigerator on . 3. Open the door, and check if the interior light lights up. 4. Set the temperature to the coldest available, and wait for about an hour.
Operations Feature panel TYPE A 06 01 02 Operations 03 04 05 TYPE B 06 03 01 32 Untitled-12 32 02 04 05 English 4/26/2018 11:39:06 AM
01 Fridge 02 Power Cool 03 Door Alarm 04 Vacation 05 Control Lock 06 Network connection 01 Fridge Fridge To adjust the fridge temperature, press Fridge to select the corresponding temperature. You can change the temperature between 1 °C and 7 °C (default: 3 °C). 02 Power Cool (3 sec) Power Cool Power Cool speeds up the cooling process at maximum fan speed. The fridge keeps running at full speed for two and a half hours and then returns to the previous temperature.
Operations 04 Vacation (3 sec) Vacation If you are going on vacation or a business trip, or if you do not intend to use the fridge for an extended time, use the Vacation mode. • To activate Vacation mode, press and hold Vacation for 3 seconds. The Vacation On indicator turns on while the display of the fridge temperatures will turn off. The fridge temperature will be controlled under 17 °C. • To deactivate Vacation mode, press and hold Vacation again for 3 seconds.
Samsung Smart Home Installation Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung Smart Home”. Download and install the Samsung Smart Home app provided by Samsung Electronics to your smart device. NOTE • • The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 8.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). On other smartphone models, some functions may operate differently.
Operations Category Monitoring Functions Alarms Item Description Fridge temperature Displays the current temperature setting of the fridge. Diagnosis Detects abnormal operations of the fridge. Energy monitoring Checks the accumulated power consumption of the fridge for the last 180 days. Power Cool You can turn Power Cool on or off, and check the current settings. Abnormally high temperature This alarm is triggered when the fridge has abnormally high temperatures.
Special features The actual image and special functions of your refrigerator may differ, depending on the model and the country. Water dispenser (applicable models only) With the water dispenser, you can dispense water without opening the fridge door. The water tank must be filled with potable water before use. To fill the water tank with potable water Open the door and locate the water tank that is surrounded by the door bins. 1. Hold the handgrips on both sides of the water tank and lift up to remove.
Operations 4. Put a water glass under the water outlet of the dispenser, and gently push the dispenser lever to dispense water. Make sure the water dispenser is unlocked. CAUTION • • • • • The water dispenser is designed to dispense potable water. Fill the water tank only with potable water. Do not fill with any other liquids. Do not fill the water tank excessively, which causes an overflow. Make sure that water tank is seated properly. Do not use the refrigerator without the water tank.
Maintenance Door reversal (applicable models only) Reversing the door must be performed by Samsung-approved servicing personnel at your own expense because this kind of servicing is not covered by the Warranty. WARNING • • • Reversing failure or property damage that may occur by unapproved agencies will not be covered by the Warranty. Make sure that the refrigerator is disconnected from the power source before doing the reversal. You must wait for at least an hour after door reversing is complete.
Maintenance Step-by-step instructions STEP 1 Remove the handle 1. Unlock the handle cap and put it aside. 2. Remove each screw on the upper and lower side of the handle. Maintenance 3. Use a flat-head screwdriver to remove the handle screw caps (x2). Then, insert the handle screw caps in the opposite side. CAUTION To prevent physical damage, use caution when removing the handle screw caps. NOTE Keep the handle safe for later use.
STEP 2 Remove the fridge door 1. Open the dongle cover, and remove the space cover. 2. While holding down the lower areas (marked in the figure) of the wire cover with both hands, lift up the wire cover. 3. Turn the wire cover to the front by 90 degrees, and then push up to remove. NOTE Keep both the space cover and the wire cover in a safe place. They are necessary when you return the door to the initial position (before reversing the door). NOTE Put the dongle cover on the door guard for later use.
Maintenance Display Type A 1. Remove the top frame cover from the right side first. Then, pull out to the front. 2. Pull out the left side of the hinge cover to remove, and then slightly lift up the bottom to pull out. CAUTION When removing the hinge cover, use caution not to damage the connectors and wires on or around the fridge door. NOTE Keep the hinge cover in a safe place. It is necessary when you return the door to the initial position (before reversing the door). 3.
4. When the top hinge is removed, lift up to remove the fridge door. Keep the door in a safe place. CAUTION The door is heavy. To prevent damage or injury, use caution while removing the door. Display Type B 1. Use a flat-head screwdriver to insert in the holes one after another on the top of the door to remove the top frame cover. NOTE Maintenance Start with the hole farthest from the hinge. 2. Pull out the left side of the hinge cover to remove, and then slightly lift up the bottom to pull out.
Maintenance 3. Disconnect the connectors on or around the fridge door. Loosen the screws from the top hinge to remove. CAUTION To prevent the fridge door from falling, make sure to hold the fridge door tight while removing the top hinge. 4. When the top hinge is removed, lift up to remove the fridge door. Keep the door in a safe place. CAUTION Maintenance The door is heavy. To prevent damage or injury, use caution while removing the door.
STEP 3 Reverse the auto closer 1. From the fridge door, remove the auto closer lever by loosening the screws on the lever and the screws in the opposite side. 2. Insert the auto closer lever in the opposite side, and tighten the screws.
Maintenance STEP 4 Reverse the bottom hinge 1. Lay down the refrigerator with care. Then, remove the screws from the bottom hinge on the right side and the levelling leg on the left side, respectively. 1 4 1 2 6 5 2. Use an 8 mm socket wrench to remove the rear bolt next to the shaft. 3. Remove the shaft bolt beneath the bottom hinge. 4. Use a Phillips screwdriver to remove the shaft. 5. Insert the shaft in the opposite side. 6. Reinsert and tighten the rear bolt. 7.
STEP 5 Reattach the fridge door Display Type A 1. Remove the screw and pull out the control cover. 2. Move the connectors and wires to the opposite side. Insert the control cover, and then tighten the screws on the opposite side.
Maintenance 3. Remove the shaft from the top hinge. Then, reassemble the shaft as shown. 4. Insert the bottom of the door first into the main unit. 5. Insert the top hinge and tighten it with screws. Maintenance • 48 Untitled-12 48 Move the wires to the opposite side and fix them on the inner hook of the opposite side.
6. Reinsert the dongle cover in the original position. 7. Connect the connectors from the fridge door and the main unit. Then, fix the wires on the inner hook of the optional hinge cover (L). Maintenance 8. Insert the hinge cover in the top hinge with the right side first. Then, press the bottom of the cover to fit. CAUTION Make sure all of the wires and connectors are not stuck in the middle.
Maintenance 9. Insert the top frame cover with the part (b) fitting in the part (a) diagonally. a b Maintenance 10.Insert the wire cover through the opened dongle cover. Turn the cover by 90 degrees to the front, and then push down to fit in. 11.Insert the space cover (L) into the original position, and then close the dongle cover. NOTE The appearance of the covers differ with the model. Display Type B 1. Remove the screw and pull out the control cover.
2. Move the connectors and wires to the opposite side. Insert the control cover, and then tighten the screws on the opposite side. 3. Remove the shaft from the top hinge. Then, reassemble the shaft as shown.
Maintenance 4. Insert the bottom of the door first into the main unit. 5. Insert the top hinge and tighten it with screws. • Move the wires to the opposite side and fix them on the inner hook of the opposite side. 6. Reinsert the dongle cover in the original position. Maintenance 7. Connect the connectors from the fridge door and the main unit. Then, fix the wires on the inner hook of the optional hinge cover (L).
8. Insert the hinge cover in the top hinge with the right side first. Then, press the bottom of the cover to fit. CAUTION Make sure all of the wires and connectors are not stuck in the middle. 9. Insert the top frame cover with the part (b) fitting in the part (a) diagonally. Then, slide the end of the cover to the left to lock.
Maintenance • For models that have the display panel on the top of the fridge, push in the left end of the top frame cover then the right side by locking the lower and upper areas in this sequence. Maintenance 10.Insert the wire cover through the opened dongle cover. Turn the cover by 90 degrees to the front, and then push down to fit in. 11.Insert the space cover (L) into the original position, and then close the dongle cover. NOTE The appearance of the covers differ with the model.
STEP 6 Reattach the handle 1. Insert the handle in the opposite side, and then tighten the screw. 2. Close the handle cover as shown. NOTE You might want to return the doors to the initial position (before reversing the door). In that case, refer to the instructions above but switch the doors, hinges, and covers back to the initial position.
Maintenance Handle and care Shelves / Wine Rack (applicable models only) Slightly lift up the rear side of the shelf (or wine rack) to pull out. Foldable shelf 1. Slightly lift up the front side of the shelf to pull out. 2. Twist the shelf diagonally to remove. CAUTION • • • Maintenance The shelf must be inserted correctly. Do not insert upside down. When reinserting the shelf, make sure to push in the shelf to the end until it fits. Glass containers may scratch the surface of glass shelves.
Cleaning Interior and exterior WARNING • • Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning purposes. They may damage the surface of the refrigerator and cause a fire. Do not spray water onto the refrigerator. This may cause electric shock. Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points. 1. Unplug the power cord. 2.
Maintenance Side-by-side installation You can install this refrigerator with another Samsung refrigerator side by side if you want to. However, this side-by-side installation is only available with models whose name starts with RZ or RR. 01 01 01 05 04 06 02 02 07 03 more than 50 mm recommended 02 130° 03 1939 mm 04 1194 mm 05 Locker fixer Maintenance 06 Fixer 07 Install direction Installation kit 1 4 5 2 6 58 Untitled-12 58 3 No.
How to install Make sure to power off both refrigerators. 1. Join the top sides of the two refrigerators using the locker fixer and the tapping screws. 2. Join the upper and lower rear sides of the two refrigerators using the rear reinforced hinges and the tapping screws. Maintenance 3. Join the legs of the two refrigerators using the bottom reinforced hinge and the tapping screws.
Maintenance 4. Insert one end of the fixer between the two top front covers by making a gap. 5. Push the fixer all the way up. 6. Press down the other end to fix into place.
Troubleshooting Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users. General Temperature Symptom Fridge does not operate. Fridge temperature is warm. Fridge is overcooling. • Power cord is not plugged in properly. • Temperature control is not set correctly. • Refrigerator is located near a heat source or direct sunlight. • Not enough clearance between refrigerator and sides/rear.
Troubleshooting Odors Symptom Refrigerator has odors. Possible causes • Spoiled food. • Food with strong odors. Solution • Clean the refrigerator and remove any spoiled food. • Make sure strong smelling food is wrapped airtight. • Remove the moisture and do not open the door for a long time. • Make sure food is wrapped airtight. Condensation Symptom Condensation forms on the interior walls. Possible causes • If door is left open, moisture enters the refrigerator.
Do you hear abnormal sounds from the refrigerator? Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user. These sounds are normal. • When starting or ending an operation, the refrigerator may make sounds similar to a car engine igniting. As the operation stabilizes, the sounds will decrease. Buzzing! Clicking! or Chirping! • While the fan is operating, these sounds may occur.
Troubleshooting • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working. Cracking! • • For ice maker models: When the water valve opens to fill the ice maker, buzzing sounds may occur. Due to pressure equalizing when opening and closing the refrigerator door, whooshing sounds may occur.
Samsung Smart Home Symptom Could not find “Samsung Smart Home” on the app market. The Samsung Smart Home app fails to operate. The Samsung Smart Home app is installed but is not connected to my refrigerator. Could not log into the app. An error message appears when I try to register my refrigerator. The Samsung Smart Home app is successfully connected to my refrigerator but does not run. Action • The Samsung Smart Home app is available on smartphones that run Android 4.0 (ICS) or higher, or iOS 8.
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Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. Country Contact Center Web Site AUSTRALIA 1300 362 603 (Other) 1300 425 299 (HHP) www.samsung.com/au/support NEW ZEALAND 0800 726 786 (All Product) 0800 6 726 786 (Support for Smart Mobile Devices) www.samsung.
