SRP-500
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Table of contents Introduction 1 Chapter 1. Setting up the printer 1-1. Unpacking 1-2. Choosing a place for the printer 1-3. Connecting the cables 1-4. Installing or replacing the paper roll 1-5. Installing new ink cartridge(s) 1-6. Using the control panel 1-7. Self test 3 4 5 7 9 11 13 Chapter 2.
Introduction The SRP-500 is high-quality inkjet POS printer that can print on roll paper. This is compact, light-weight and highly reliable one-station printer and has the following features. Front view Front cover Rear cover Open button Control pannel Power switch Rear view Compact design and light-weight. High-speed printing using logic-seeking. Easy to use: clamshell mechanism. High reliability and long life due to the use of stepping motors for both carriage return and paper feeding.
Chapter 1 Setting up the printer 1-1. Unpacking 1-2. Choosing a place for the printer Your printer box should include the item shown in the illustration below. If any items are damaged or missing, please contact your dealer. Avoid locations that are subject to direct sunlight or excessive heat. Avoid using or storing the printer in place subject to excessive temperature or moisture. Do not use or store the printer in a dirty location. When setting up the printer, choose a stable, horizontal location.
Chapter 1 Setting up the printer 1-3. Connecting the cables Plugging in AC adapter CAUTION Before connecting the printer to the power supply, make sure that the voltage and power specifications match the printer’s requirements. Using an incorrect power supply can cause serious damage to the printer. Connect the AC adapter according to the following procedure. 1) Make sure the printer is turned off. 2) Plug the AC adapter cable into the printer’s power connector.
Chapter 1 Setting up the printer 3) Remove the used paper roll core if there is one. 1-4. Installing or replacing paper roll CAUTION 4) Insert the paper roll as shown. Notice the caution label and do not touch the auto cutter blade when you open rear cover. 1) To prevent data loss, make sure that the printer is not receiving data. 2) Open the rear cover by pressing the open button and push the arrow mark back. Rear cover 5) Be sure note the correct direction that the paper should come off the roll.
Chapter 1 Setting up the printer 5) Take out old ink cartridge(s). Place new cartridge(s) into carriage. Hold plastic tab to ensure clean installation. Black cartridge goes into the left carriage. The color cartridge goes into right carriage. (tab faces front of printer.) 1-5. Installing new Ink cartridge(s) 1) Remove new ink cartridge from sealed pouch. (Hold cartridge by round plastic avoid contamination) 2) Remove Mylar from face of new cartridge.
Chapter 1 Setting up the printer 1-6. Using the control panel Most of the functions of this printer are governed by software, but you can monitor the printer’s status by looking at the lights on the control panel and for some procedures you will use the buttons. Control panel Error (LED) When this indicator light is on(but not blinking), it means that the printer is out of paper or almost out of paper or the printer covers are open. When this light is blinking, there is an error.
Chapter 1 Chapter 2 Setting up the printer Troubleshooting This chapter gives solutions to some printer problems you may have. 1-7. Self test The self test lets you know if your printer is operating properly. It checks the control circuits, printer mechanisms, print quality, ROM version, and DIP switch settings. The test is independent of any other equipment or software, so it is a good idea to run it when you first set up the printer or if you have any trouble.
Chapter 2 Troubleshooting 2-2. The printer stops printing. If the Error light is on (but not blinking), the printer is off line. Check to see that the covers are closed and check the paper state. See Chapter 1 for instructions on installing or replacing the paper roll. If the Error light is blinking, there is an error. In this case, turn off the printer for a few seconds and then turn it back on. If the light is still blinking, call your supervisor or a service person.
Chapter 2 Chapter 3 Troubleshooting DIP switch settings Although the factory settings are best for almost all users, if you have special requirements, you can change the DIP switch. 2-5. You want to check a software program. Hexadecimal Dump This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems.
Chapter 3 Chapter 4 DIP switch settings Code table 3-2. Changing the DIP switch setting If you need to change settings, follow the steps below to make your changes. The following page show the character code tables. To fine the character corresponding to a hexadecimal number, count across the top of the table for the left digit and count down the left column of the table right digit.
Chapter 4 Code table Page 2 (PC850 : Multilingual) 21 Page 3 (PC860 : Portuguese) 22
Chapter 4 Code table Page 4 (PC 863 : Canadian - French) 23 Page 5 (PC 865 : Nordic) 24
Chapter 4 Code table page 16 (CP1252 : WinLatin1) 25 page 17 (PC 866 : Russian) 26
Chapter 4 Code table page 18 (CP 852 : DosLatin2) 27 Page 19 (PC 858 : Euro) 28
Chapter 4 Code table Page 21 (MS-DOS 862 : Israel) 29 Page 22 (MS-DOS 864 : Arabic) 30
Chapter 4 Chapter 5 Code table Control commands list 5-1. Commands 5.1.1 Commands list for SRP-500 Series.
Chapter 5 Control commands list 5.1.2 Commands list for SRP-500 Series.
Chapter 5 Control commands list 5-3. Command descriptions HT DLE EOT n [Name] Horizontal tab [Name] Real-time status transmission [Format] ASCII HT Hex 09 Decimal 10 Moves the print position to the next horizontal tab position.
Chapter 5 Control commands list n = 1 : Printer status Bit 0 1 2 3 4 5 6 7 Off/On Off On Off On Off On On Off Off Off n = 3 : Error status Hex 00 02 00 04 00 08 10 00 00 00 Decimal 0 2 0 4 0 8 16 0 0 0 Function Not used. Fixed to Off. Not used. Fixed to On. Drawer kick-out signal is LOW (connector pin 3) Drawer kick-out signal is HIGH (connector pin 3) On-line. Off-line. Not used. Fixed to On. Not used. Fixed to Off. Not used. Fixed to Off. Not used. Fixed to Off.
Chapter 5 Control commands list DLE ENQ n ESC ! n [Name] Real-time request to printer [Name] Select print mode(s) [Format] ASCII DLE Hex 10 Decimal 16 [Format] ASCII ESC Hex 1B Decimal 27 [Range] n = 0, n = 2 [Range] 0 ≤ n ≤ 255 [Description] The printer responds to a request from the host specified by n. n = 0: Recovers to on-line state. n = 2: Recovers from an error after clearing the receive and print buffers.
Chapter 5 Control commands list ESC % n ESC & y c1 c2 [x1 d1...d(y x x1)]...[ xk d1... d(y x xk)] [Name] Select/cancel user-defined character set [Format] ASCII ESC Hex 1B Decimal 27 [Range] 0 ≤ n ≤ 255 [Description] Selects or cancels the user-defined character set. % 25 37 n n n When the Least Significant Bit (LSB) is 0, the user-defined character set is canceled and the internal character set is enabled.
Chapter 5 Control commands list ESC * m nL nH d1...dk ESC - n [Name] Select bit-image mode [Format] ASCII ESC Hex 1B Decimal 27 [Range] m = 0, 1 0 ≤ nL ≤ 255 0 ≤ nH ≤ 3 0 ≤ d ≤ 255 [Description] * 2A 42 m nL nH d1...dk m nL nH d1...dk m nL nH d1...dk [Name] Turn underline mode on/off [Format] ASCII ESC Hex 1B Decimal 27 [Range] n = 0, 1, 48, 49 [Description] Turns underline mode on or off, n n n When n = 0 or 48, underline mode is turned off.
Chapter 5 Control commands list ESC 3 n ESC ? n [Name] Set line spacing [Name] Cancel user-defined characters [Format] ASCII ESC Hex 1B Decimal 27 [Format] ASCII ESC Hex 1B Decimal 27 [Range] 0 ≤ d ≤ 255 [Range] 32 ≤ n ≤ 255 [Description] Sets the line spacing to [ n x (1/192)] inches. [Description] Cancels user-defined characters.
Chapter 5 Control commands list ESC D n1... nk NUL ESC E n [Name] Set horizontal tab positions [Name] Turn emphasized mode on/off [Format] ASCII ESC Hex 1B Decimal 27 [Format] ASCII ESC Hex 1B Decimal 27 [Range] 1 ≤ d ≤ 255 0 ≤ k ≤ 32 [Range] 32 ≤ n ≤ 255 [Description] [Description] Sets horizontal tab positions. Turns emphasized mode on or off. When the LSB of n is 0, emphasized mode is turned off. D 44 68 n1...nk NUL n1...nk 00 n1...
Chapter 5 Control commands list ESC G n ESC R n [Name] Turn double-strike mode on/off [Format] ASCII ESC Hex 1B Decimal 27 [Range] 0 ≤ n ≤ 255 [Description] Turns double-strike mode on or off. G 47 71 n n n [Name] Select an international character set [Format] ASCII ESC Hex 1B Decimal 27 [Range] 0 ≤ n ≤ 10 [Description] Selects an international character set n from the following table: n 0 1 2 3 4 5 6 7 8 9 10 When the LSB of n is 0, double-strike mode is turned off.
Chapter 5 Control commands list ESC a n ESC c 3 n [Name] Select justification [Name] Select paper detector(s)to output paper end signals [Format] ASCII ESC Hex 1B Decimal 27 [Format] ASCII ESC Hex 1B Decimal 27 [Range] 0 ≤ n ≤ 2, 48 ≤ n ≤ 50 [Range] 0 ≤ n ≤ 255 [Description] Aligns all the data in one line to the specified position.
Chapter 5 Control commands list ESC c 4 n ESC c 5 n [Name] Select paper sensor(s)to stop printing [Name] Enable/disable panel buttons [Format] ASCll ESC Hex 18 Decimal 27 [Format] ASCII ESC Hex 1B Decimal 27 [Range] 0 ≤ n ≤ 255 [Range] 0 ≤ n ≤ 255 [Description] Selects the paper sensor(s) used to stop printing when a paper-end is detected, using n as follows : [Description] Enables or disables the panel buttons.
Chapter 5 Control commands list ESC m ESC r n [Name] Execute partial cut [Format] ASCII ESC Hex 1B Decimal 27 [Description] Execute partial cut with one point uncut m 6D 109 [Name] Select print color [Format] ASCII ESC Hex 1B Decimal 27 [Range] n = 0, 1, 48, 49 [Description] Selects the print color.
Chapter 5 Control commands list ESC { n GS I n [Name] Turns on/off upside-down printing mode [Name] Transmit printer ID [Format] ASCII ESC Hex 1B Decimal 27 [Format] ASCII GS Hex 1D Decimal 29 [Range] 0 ≤ n ≤ 255 [Range] 1≤n≤3 [Function] Transmits the printer ID specified by n as follows: [Description] Turns upside-down printing mode on or off. { 7B 123 n n n When the LSB of n is 0, upside-down printing mode is turned off. When the LSB of n is 1, upside-down printing mode is turned on.
Chapter 5 Control commands list Bit 0 1 GS V m 2 GS V m n 1 [Name] Feeds paper for cutting position. [Format] 1 ASCll GS Hex 1D Decimal 29 2 ASCll GS Hex 1D Decimal 29 2 V 56 86 V 56 86 m m m m m m 3 n n n [Range] 1 m = 1, 49 [Description] Feeds paper for cutting position as follows; Bit 1, 49 66 2 m = 66, 0 ≤ n ≤ 255 Print mode Partial cut (one portion left uncut) Feeds paper for ( cutting position + [n x 0.122 mm {1/192 inches}]), and partial cut.
Chapter 5 Control commands list First byte (printer information) Bit 0 1 2 3 4 5 6 7 Off/On Off Off Off On Off On On Off Off On Off Hex 00 00 00 04 00 08 10 00 00 40 00 Third byte (paper sensor information) Decimal 0 0 0 4 0 8 16 0 0 64 0 Function Not used. Fixed to Off. Not used. Fixed to Off. Drawer kick-out connector pin 3 is LOW. Drawer kick-out connector pin 3 is HIGH. On-line. Off-line. Not used. Fixed to On. Not used. Fixed to Off. Paper is not being fed by the paper feed button.
Chapter 5 Chapter 6 Control commands list Reference information 6-1.
Chapter 6 Reference information 6-4. Electrical characteristics Supply voltage Current consumption Operating (at 24V,except for drawer Standby 24V DC ± 5% Mean : Approximately 0.5A Peak : Approximately 1.5A Mean : Approximately 0.3A 6-7. Dimensions & Weight Dimension kick –out driving) Notice Maximum 1A for drawer kick-out driving D W 6-5.
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