User’s Manual SRP-370/372 Ver.2 Thermal Printer Rev. 2.01 http://www.samsungminiprinters.
SRP-370/372 Ver.2 ■ Safety Precautions In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage. WARNING Violating following instructions can cause serious injury or death. Do not plug several products in one multi-outlet. You must use only the supplied adapter. • • • • • It is dangerous to use other adapters. This can provoke over-heating and a fire. If the plug is wet or dirty, dry or wipe it before usage.
SRP-370/372 Ver.2 CAUTION Violating following instructions can cause slight wound or damage the appliance. If you observe a strange smoke, odor or noise from the printer, unplug it before taking following measures. Keep the desiccant out of children’s reach. • If not, they may eat it. • Switch off the printer and unplug the set from the mains. • After the disappearance of the smoke, call your dealer to repair it. TO UNPLUG PROHIBITED PRINTER Install the printer on the stable surface.
SRP-370/372 Ver.2 ■ Warning - U.S.A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
SRP-370/372 Ver.2 ■ Introduction The SRP-370/372 Roll Printer are designed for use with electronic instruments such as system ECR, POS, banking equipment, computer peripheral equipment, etc. The main features of the printer are as follows: 1. High speed printing : 47/52 (1/6” Feed) lines per second. 2. Low noise thermal printing. 3. RS-232, Parallel, USB 4. The data buffer allows the unit to receive print data even during printing. 5.
SRP-370/372 Ver.2 ■ Table of Contents 1. Setting Up the Printer ................................................................................................... 7 1-1 Unpacking.................................................................................................................. 7 1-2 Connecting the Cables .............................................................................................. 8 1-2-1 Serial Interface (RS-232C) ............................................................
SRP-370/372 Ver.2 1. Setting Up the Printer 1-1 Unpacking Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance. SRP-370/372 Roll Paper Rev. 2.
SRP-370/372 Ver.2 1-2 Connecting the Cables You can connect up the three cables to the printer. They all connect to the connector panel on the back of the printer, which is shown below: ※ NOTE Before connecting any of the cables, make sure that both the printer and the host are turned off.
SRP-370/372 Ver.2 1-2-2 Parallel Interface (IEEE1284) POWER DK PARALLEL Power supply connector Pin No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19~30 31 32 33 34 35 36 Rev. 2.
SRP-370/372 Ver.2 1-2-3 USB Interface POWER DK USB Power supply connector Pin No. Shell 1 2 3 4 Drawer kick-out connector Signal Name Shield VBUS DD+ GND USB connector Assignment (Color) Drain Wire Red White Green Black Function Frame Ground Host Power Data Line(D-) Data Line(D+) Signal Ground 1-3 Connecting the Drawer ※ WARNING Use a drawer that matches the printer specification. Using an improper drawer may damage the drawer as well as the printer.
SRP-370/372 Ver.2 1-4 Setting the Dip Switches 1-4-1 Serial Interface Switch No.
SRP-370/372 Ver.2 1-4-2 Parallel & USB Interface Switch No.
SRP-370/372 Ver.2 1-5 Setting the Memory Switches This printer has “Memory Switch” set which is software switches. Memory Switch set has “MSW1”, “MSW2”, “MSW8”, “MSW9” “Customize value”, “Serial communication condition”. “Memory Switch setting utility” can change the Memory Switch set to ON or OFF as shown in the table below (default : all OFF) : ※ NOTE The Memory Switch is available to be changed by three methods : - Memory Switch setting utility. - Control from ESC/POS command.
SRP-370/372 Ver.
SRP-370/372 Ver.2 1-6 Installing or Replacing the Paper Roll ※ NOTE Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correctly. 1-6-1 Make sure that the printer is not receiving data; otherwise, data may be lost. 1-6-2 Open the paper roll cover by pressing the cover-open button. ※ NOTE Do not open the print cover while the printer is operating. This may damage the printer.
SRP-370/372 Ver.2 1-6-5 Be sure to note the correct direction that the paper comes off the roll. 1-6-6 Pull out a small amount of paper, as shown. Then close the cover. Pow er Err pap er Fee d ※ NOTE When closing the cover, press the center of printer cover firmly to prevent paper miss-loading. 1-6-7 Tear off the paper as shown. Pow er Err or pap er Fee d Rev. 2.
SRP-370/372 Ver.2 1-7 Adjustments and Settings It has 2 features ; Paper end and Black mark. For detecting Paper End, it must be positioned at "a" Position in drawing and it is a factory default setting. For detecting Black mark printed on the paper, it must be moved to "b" position. Optical density (O.D) must be higher than 0.6 in density to secure a standard working condition. Make sure if the density of paper black mark is lesser it might be a cause of normality. Table of O.D value. (Reference) 1.
SRP-370/372 Ver.2 1-8 Using the Printer Control Panel ○ POWER The POWER light is on whenever the printer is on. ○ ERROR This indicates an error. ○ PAPER This light indicates the near end of the paper roll. Install a new paper roll and the printer will continue printing. When the light blinks, it indicates the self-test printing standby state or macro execution Standby state when the macro execution command is used. ○ FEED The button can be disabled by the ESC c 5 command.
SRP-370/372 Ver.2 1-10 Connecting the Power Supply ※ CAUTIONS When connecting or disconnecting the power supply from the printer, make sure that the power supply is not plugged into an electrical outlet. Otherwise you may damage the power supply or the printer. If the power supply’s rated voltage and your outlet’s voltage do not match, contact your dealer for assistance. Do not plug in the power cord. Otherwise, you may damage the power supply or the printer.
SRP-370/372 Ver.2 2. Self Test The self-test checks whether the printer has any problems. If the printer does not function properly, contact your dealer. The self-test checks the following; 2-1 Make sure paper roll has been installed properly. 2-2 Turn on the power while holding down the FEED button. The self-test begins. 2-3 The self-test prints the current printer status, which provides the control ROM version and the DIP switch setting.
SRP-370/372 Ver.2 3. Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands. To use the hexadecimal dump function, follow these steps. 3-1 After you make sure that the printer is off, open the cover.
SRP-370/372 Ver.2 4. Specification Printing method Thermal line printing Dot density 180 X 180 dpi 203 X 203 dpi (7dots/mm) (8dots/mm) Printing width 72mm Paper width 58mm, 80mm, 83mm Characters per line (default) 180 DPI 42 (Font A) 203 DPI 56 (Font B) Printing speed 180 DPI 48 (Font A) 64 (Font B) Mono : 47 lines/sec(1/6” Feed) 200mm/sec Color : 23.
SRP-370/372 Ver.2 5. Appendix 5-1 Cleaning Printer Paper dust inside the printer may lower the print quality. In this case clean the printer as follows. 5-1-1 Open the printer cover and remove the paper if exists. 5-1-2 Clean the print head with a cotton swab moistened with alcohol solvent. 5-1-3 Clean the platen roller and paper end sensor with cotton swab moistened with water. 5-1-4 Insert a paper roll and close the printer cover.
