Refrigerator User manual Free Standing Appliance Untitled-2 1 2019-02-28 5:57:40
Contents Safety information 4 Contents What you need to know about the safety instructions Important safety symbols and precautions: Important safety precautions Severe warning signs for transportation and site Critical installation warnings Installation cautions Critical usage warnings Usage cautions Cleaning cautions Critical disposal warnings Additional tips for proper usage Instructions about the WEEE 4 5 6 9 10 13 13 18 20 22 23 24 Installation 25 Refrigerator at a glance Step-by-step installati
Open Source Announcement 85 Contents English 3 Untitled-2 3 2019-02-28 5:57:40
Safety information Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently. What you need to know about the safety instructions Safety information • Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur.
• Refrigerant squirting out of the pipes could ignite or cause an eye injury. When refrigerant leaks from the pipe, avoid any naked flames and move anything flammable away from the product and ventilate the room immediately. Safety information - Failing to do so may result in fire or explosion. • It is hazardous for anyone other than an Authorized Service Person to service this appliance.
Safety information Important safety precautions Warning; Risk of fire / flammable materials Safety information WARNING • When positioning the appliance, ensure the supply cord is not trapped or damaged. • Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. • Fill with potable water only. • Connect to potable water supply only. • Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
Safety information • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
Safety information How to minimize the energy consumption • Install the appliance in a cool, dry room with adequate ventilation. • Ensure that it is not exposed to direct sunlight and never put it near a direct source of heat (radiator, for example). Safety information - Not to block any vents or grilles is recommended for energy efficiency. - Allow warm food to cool down before placing it in the appliance. - Put frozen food in the refrigerator to thaw.
This appliance is intended to be used in household and similar applications such as Safety information - staff kitchen areas in shops, offices and other working environments; - farm houses and by clients in hotels, motels and other residential type environments; - bed and breakfast type environments; - catering and similar non-retail applications.
Safety information Critical installation warnings WARNING • Do not install the refrigerator in a damp location or place where it may come in contact with water. Safety information - Deteriorated insulation on electrical parts may cause an electric shock or fire. • Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances. • Do not plug several appliances into the same multiple power strip.
• Never unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet. - Damage to the cord may cause a short-circuit, fire, and/or electric shock. • Do not use aerosols near the refrigerator. Safety information - Using aerosols near the refrigerator may cause an explosion or fire. • Do not install this appliance near a heater or inflammable material. • Do not install this appliance in a location where gas may leak.
Safety information • Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. Safety information - This may result in an electric shock, fire, problems with the product, or injury. • You need to remove all the protective plastic film before you initially plug the product in.
Installation cautions CAUTION • Allow sufficient space around the refrigerator and install it on a flat surface. Safety information - If your refrigerator is not level, cooling efficiency and durability can be declined. • Allow the appliance to stand for 2-3 hours before loading foods after installation and turning on. • We strongly recommend you have a qualified technician or service company install the refrigerator.
Safety information • Do not keep volatile or flammable objects or substances (benzene, thinner, propane gas, alcohol, ether, LP gas, and other such products) in the refrigerator. Safety information - This refrigerator is for storing food only. - This may result in fire or explosion. • Children should be supervised to ensure that they do not play with the appliance. - Keep fingers out of “pinch point” areas. Clearances between the doors and cabinet are necessarily small.
• Do not let children step on a drawer. Safety information - The drawer may break and cause them to slip. • Do not leave the doors of the refrigerator open while the refrigerator is unattended and do not let children enter inside the refrigerator. • Do not allow babies or children go inside the drawer. - It can cause death from suffocation by entrapment or personal injury. • Do not overfill the refrigerator with food.
Safety information • Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may result in an electric shock, fire, problems with the product, or injury. Do not put a container filled with water on the appliance. Safety information - If spilled, there is a risk of fire or electric shock. • Never stare directly at the UV LED lamp for long periods of time.
• If your refrigerator needs to be repaired or reinstalled, contact your nearest service center. Safety information - Failing to do so may result in an electric shock, fire, problems with the product, or injury. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact your Samsung Electronics service center. - Failing to do so may result in an electric or fire hazards.
Safety information Usage cautions CAUTION • Do not refreeze thawed food. Safety information - Frozen and thawed food will develop harmful bacteria faster than fresh. - The second thaw will break down even more cells, leaching out moisture and changing the integrity of the product. • Do not thaw meat at room temperature. - Safety will depend on whether the raw product was handled properly. • Do not place glass bottles or carbonated beverages into the freezer.
Safety information - Please observe maximum storage times and expiration dates of frozen goods. - There is no need to disconnect the refrigerator from the power supply if you will be away for less than three weeks. However, if you will be away for more than three weeks, remove all the food and ice in the ice bucket, unplug the refrigerator, close the water valve, wipe excess moisture from the inside walls, and leave the doors open to prevent odors and mold. • Service Warranty and Modification.
Safety information • Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water). Safety information - Do not fill the tank with tea or a sports drink. This may damage the refrigerator. • Be careful that your fingers are not caught in. • If the refrigerator is flooded, make sure to contact your nearest service center. - There is a risk of electric shock or fire. • Do not keep vegetable oil in your refrigerator’s door bins.
• Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades. Do not use a wet or damp cloth when cleaning the plug. Safety information - Otherwise, there is a risk of fire or electric shock. • Do not clean the appliance by spraying water directly onto it. • Do not use benzene, thinner, or Clorox, Chloride for cleaning. - They may damage the surface of the appliance and may cause a fire. • Never put fingers or other objects into the dispenser hole.
Safety information Critical disposal warnings WARNING Safety information • Please dispose of the packaging material from this product in an environmentally friendly manner. • Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal. • R-600a or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your refrigerator.
Additional tips for proper usage • In the event of a power failure, call the local office of your electric company and ask how long the failure is going to last. • • • • Safety information • - Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures. However, you should minimize the number of door openings while the power is off. - Should the power failure last more than 24 hours, remove and discard all frozen food.
Safety information Instructions about the WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) Safety information This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • • • • Use the refrigerator only for its intended purpose as described in this manual. Any servicing must be performed by a qualified technician. Dispose of the product packaging material in compliance with the local regulations. To prevent electric shock, unplug the power plug before servicing or replacing parts.
Installation Type B 01 02 07 08 09 Installation 04 05 06 01 Auto Ice Maker 02 1-Step Foldable Shelf 03 Water tank (Auto Water Fill) 04 Main panel (on the FlexZone™ handle) 05 FlexZone™ 06 Freezer 07 Door bins 08 2-Step Foldable Shelf 09 Water filter * applicable models only 26 English Untitled-2 26 2019-02-28 5:57:42
NOTE • • • • • • • • For energy efficiency, keep all shelves, drawers, and baskets in their original positions. When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door. If the vertical hinged section is reversed, put it back into the correct position, and then close the door. Moisture may form at times on the vertical hinged section. If you close a door forcefully, the other door may open.
Installation Step-by-step installation STEP 1 Select a site Select a site that: • • • • • • Has a solid, level surface without carpeting or flooring that may obstruct ventilation Is away from direct sunlight Has adequate room for opening and closing the door Is away from any heat sources Provides room for maintenance and servicing Has a temperature range between 10 °C and 43 °C CAUTION • Installation • If your refrigerator is equipped with an ice maker, provide extra space at the rear of the refrigerato
Clearance See the pictures and table below for space requirements for installation.
Installation NOTE The measurements in the table above may differ slightly from the actual measurements, depending on the measuring and rounding method. STEP 2 Flooring If the refrigerator cannot pass through the entrance due to its size, see STEP 3 Door removal for entrance. NOTE Installation To prevent floor damage, make sure the front levelling legs are in the upright position. • The surface you install the refrigerator on must support a fully loaded refrigerator.
STEP 3 Door removal for entrance If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 40 to continue the installation procedure. WARNING Unplug the power cord of the refrigerator before removing the doors.
Installation Detach the fridge doors Left door 1. With the doors closed, use a Phillips head screwdriver to remove the screws (x3) in the top cover. Installation 2. Disconnect the wires and the water tube from the left-side door. Do the following sequentially: • Decouple the connector. • While holding down one end of the water line coupler, disconnect the water tube. CAUTION Keep the water tube clips out of children’s reach. 3. Gently draw up the clamp in several steps.
4. Pull up the clamp to remove it. NOTE Be careful not to drop the clamp on the floor. Installation 5. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge. NOTE Be careful not to drop the hinge on the floor. 6. Gently pull up the door vertically to remove. Do not apply excessive force to the door. The door may fall, causing physical injury. 7. Lay the door down on a flat surface.
Installation Right door 1. Disconnect the wire connectors (x2) on the right door. The position of the connectors differs with the model. CAUTION • • Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, one of the doors may fall and cause physical injury. Make sure the refrigerator is off before disconnecting the connectors. Installation 2. Gently draw up the clamp in several steps. To prevent finger injuries, do not apply a sudden force to the clamp. 3.
4. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge. NOTE Be careful not to drop the hinge on the floor. 5. Gently pull up the door vertically to remove. Do not apply excessive force to the door. The door may fall, causing physical injury. Installation 6. Lay the door down on a flat surface.
Installation To reattach the fridge door After you have moved the refrigerator to its final location, reattach the doors by following the removal instructions in reverse order. A CAUTION B 01 02 03 To prevent water leaks from the dispenser, the water line must be fully connected. Make sure both tubes of the water line are inserted fully to the center of transparent coupler (A) or the guidelines (B).
3. Press the locking tab to disconnect the wire connector. CAUTION When relocking the tab, make sure to fully connect the wire connector. Otherwise, the FlexZone™ will not operate. 4. Remove the hex-head bolt on each side of the drawer using a 10 mm socket wrench. Installation 5. Lift up to remove the drawer front of the FlexZone™ from the rail assembly. CAUTION • • • Use caution when removing the rail assembly, which may fall off causing damage to the floor.
Installation To reattach the FlexZone™ drawer After you have moved the refrigerator to its final location, re-attach the FlexZone™ drawer by following the removal instructions in reverse order. CAUTION If the FlexZone™ or the indicator does not operate properly, make sure the connectors are connected properly. To detach the freezer drawer 1. Push the upper basket to the end, and then pull up to remove. Installation 2. Lift up to remove the door bin. 3.
4. Press down the hooks to unlock the rail assembly. 5. While holding the upper area of the freezer drawer front, slide the drawer out all the way to remove the freezer drawer from the rail assembly. Installation CAUTION • • • Be careful not to scratch or dent the rail assembly. Make sure you mount the freezer baskets in the correct position. Otherwise, the door will not open or close properly, which causes frost to build up. Do not store too much food in the freezer drawer.
Installation STEP 4 Levelling the refrigerator CAUTION • • • When installed, the refrigerator must be leveled on a flat, solid floor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury. Levelling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator. For safety reasons, adjust the front a little higher than the rear. Level the refrigerator using the special screws (levellers) on the front legs.
STEP 5 Adjust the door height and the door gap Snap rings The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm). To adjust the height of a door 1. Check the height difference between the doors, and then lift up and hold the door with the lower height. Installation 9 2. Insert a suitable-sized snap ring (A) between the door grommet (B) and the hinge as shown. CAUTION • • • Insert only one snap ring.
Installation STEP 6 Attach the handles CAUTION The refrigerator handles must be oriented in the correct direction. • • The fridge handles must be attached so that the holes on each face each other. The freezer handle must be attached so that its hole faces downwards. Installation 1. Using a Phillips screwdriver, attach the handle screws to the refrigerator, two for each handle respectively, as shown in the illustration to the left. 2.
3. Push the handle down, and then place the upper side of the handle onto the upper handle screw. 4. Insert the supplied wrench into the handle hole, and then turn it clockwise to tighten. Installation 5. Repeat Steps 2 through 4 with the second refrigerator door handle. 6. To attach the freezer handle to the refrigerator, first place the left side of the freezer handle onto the left handle screw. 7.
Installation 8. Insert the supplied wrench into the handle hole, and then turn it clockwise to tighten.
STEP 7 Connect to a water source CAUTION • • • • The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused. The water line must be connected by a qualified technician. The warranty for your refrigerator does not cover the water line installation. The water line installation will be performed at your own costs unless the installation fee is included in the retailer’s price. Samsung takes no responsibility for the water line installation.
Installation To connect the water filtering hose to the water line a Remove cap a A a B A. Water Line from unit Installation B. Water Line from Kit 1. Loosen and remove the compression nut (a) from the water line of the refrigerator, and insert it to the water filtering hose. 2. Tighten up the compression nut (a) to connect the water filtering hose and the water line. 3. Open the main water valve and check for any leaks. 4.
STEP 8 Initial settings By completing the following steps, the refrigerator should be fully functioning. CAUTION 1 Before installing the refrigerator, make sure to remove the Cover Interlock (1) from the top of the fridge door. Otherwise, injuries may be caused by the ice crushing blade. The product may not have the Cover interlock depending on the model. 1. Plug the power cord into the wall socket to turn the refrigerator on. 2. Open the door, and check if the interior light lights up. Installation 3.
Operations Main panel Type A Type B Operations 01 01 02 02 03 03 04 04 05 05 06 06 07 07 01 Fridge / Auto Fill Water Pitcher * 02 FlexZone™ / °F °C 03 Freezer / Energy Saver 04 Ice Maker / Filter Reset 05 Water/Ice / Dispenser Lock 06 Network connection 07 Door Alarm / Control Lock * applicable models only 48 English Untitled-2 48 2019-02-28 5:57:51
NOTE • • • • • • • Operations When you change the temperature on the panel, the panel displays the actual temperature inside the refrigerator until the temperature matches the temperature you set. Then, the panel displays the new set temperature. Note that it will take time for the refrigerator to reach the new temperature. This is normal. During this time, you do not need to set the temperature again.
Operations 01 Fridge / Auto Fill Water Pitcher (3 sec) You can use the Fridge button to set the fridge temperature or to activate Power Cool. • Press Fridge repeatedly to select a desired temperature between 1 °C and 7 °C. - • The temperature indicator displays the currently set or selected temperature. To activate Power Cool, press Fridge repeatedly until the Power Cool indicator ( ) lights up.
Press and hold Fridge for 3 seconds to turn this function on. Open the left door of the fridge, and then insert the water tank. Close the door and the water tank starts to fill with water up to the preset level. To turn the function off, press and hold Fridge again for 3 seconds. NOTE • Auto Fill Water Pitcher • • By default, Auto Fill Water Pitcher is disabled. Enable this function after you have installed the water line.
Operations 02 FlexZone™ / °F °C (3 sec) The FlexZone™ is a full-width drawer featuring temperature control. It has a temperature sensor that adjusts the amount of cold air allowed into the zone. • • Press FlexZone™ repeatedly to select a desired mode. By default, Deli is selected. The refrigerator adjusts the temperature in the FlexZone™ according to the selected mode. Mode Description Select Wine to keep food fresh for a long time. Wine The temperature of the FlexZone™ will be kept around 5 °C.
03 Freezer / Energy Saver (3 sec) You can use the Freezer button to set the freezer temperature or to activate Power Freeze. • Press Freezer repeatedly to select a desired temperature between -15 °C and -23 °C. - • The temperature indicator displays the currently set or selected temperature. To activate Power Freeze, press Freezer repeatedly until the Power Freeze indicator ( ) lights up. - Freezer - - To deactivate Power Freeze, simply press Freezer again while the Power Freeze function is on.
Operations 04 Ice Maker / Filter Reset (3 sec) Press Ice Maker to turn the ice maker on or off. The ice maker has 2 indicators ( to indicate its operating status. • • Ice Maker / ) When the ice maker operates, the corresponding indicator ( ) turns on. When the ice maker is turned off, the corresponding indicator ( ) turns on. In this case, ice making is disabled even if you press the Cubed or Crushed Ice buttons on the dispenser panel. To enable ice making, you must turn the ice maker on.
05 Water/Ice / Dispenser Lock (3 sec) Water/Ice You can dispense chilled water, cubed ice, or crushed ice. To dispense, press Water/Ice. The corresponding indicator turns on. To prevent use of the dispenser panel buttons and the dispenser lever, press and hold Water/Ice for more than 3 seconds. If you press and hold the button again for more than 3 seconds, the dispenser lock will be deactivated.
Operations To prevent accidental setting changes, press and hold Door Alarm for 3 seconds. The main panel will be disabled and the Lock indicator ( ) will turn on. When Control Lock is on, the indicator blinks if any button on the main panel is pressed. Control Lock If you press and hold the button again for more than 3 seconds, Control Lock will be deactivated. However, Control Lock will be reactivated if no button is pressed within 1 minute.
SmartThings Installation Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”. Download and install the SmartThings app provided by Samsung Electronics to your smart device. NOTE • • • • • • • • Operations • The SmartThings app is designed for Android 6.0 (Marshmallow) or later, iOS 10.0 or later, iPhone 6 or later, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).
Operations Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Getting started Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below. If a pop-up appears saying that a new device has been found, tap ADD NOW.
Category Monitoring Item Fridge temperature Displays the desired temperature setting of the fridge. Freezer temperature Displays the current temperature of the freezer. FlexZone™ settings Displays the settings of the FlexZone™. Diagnosis Detects abnormal operations of the refrigerator. Energy monitoring Checks the accumulated power consumption of the refrigerator for the last 180 days.
Operations Dispenser panel 01 01 Water / Lock 02 03 02 Cubed Ice 03 Crushed Ice 01 Water / Lock (3 sec) Water To dispense chilled water, press Water. The corresponding indicator turns on. Operations To prevent the use of the dispenser panel buttons and the dispenser lever, press and hold Water for more than 3 seconds. Lock (Dispenser panel / Dispenser lever) If you press and hold the button again for more than 3 seconds, the dispenser lock will be deactivated.
Special features Water tank (Auto Water Fill) (applicable models only) The Auto Water Fill function lets you enjoy cold brewed tea in your refrigerator. 01 02 01 Lid 02 Sealed mouth 03 Infuser 04 Body 03 04 To fill the water tank 1. Grasp a handle groove of the sealed mouth, and then pull up to open the lid. Operations 2. Put tea leaves or fruit to your taste into the infuser. NOTE If you want to keep the infused water in its initial concentration, turn the Auto Water Fill function off. 3.
Operations 5. To drink tea, open the door and detach the water tank. Pull it straight out. CAUTION • • We recommend consuming fruit infused water within 24 hours. After that, the infused water can spoil over time. You must clean the water tank after you have consumed the infused water. Also clean the water tank if you haven't used it for a long time. To prevent the water tank from tipping over or leaking, make sure the water tank fits in the water tank holder.
NOTE • • If the front side (specifically marked area) of the water tank has too much moisture, the water tank may not fully fill. Remove the moisture, and then try again. Auto Water Fill will stop supplying water to the water tank if the water tank does not fill after a certain amount of time. If this happens, check if the water line is properly connected. Remove and reinsert the water tank, and then try again. NOTE • • • Operations • Wipe around the infuser holder if the infuser overflows or leaks.
Operations Water/Ice dispenser Using the dispenser, you can dispense water with or without ice. The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To dispense chilled water, press Water on the dispenser panel. Put a water glass under the dispenser, and then push the dispenser lever. To dispense water with ice 1. With the Ice Maker enabled, press Cubed Ice or Crushed Ice to select the ice type. 2.
Ice maker The refrigerator has a built-in ice maker that automatically dispenses ice so that you can enjoy filtered water with cubed or crushed ice. Ice making After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice: 1. Let the refrigerator operate for at least 24 hours to ensure optimal performance. 2. Dispense the first 4 to 6 ice cubes into a glass. 3.
Operations • When reinserting the ice maker tray, make sure that the tray is properly centered at the entrance. Otherwise, the tray can get stuck. If You Turn the Ice Maker Off If you press and hold Ice Maker for more than 3 seconds to turn the ice maker off, make sure to remove all ice cubes from the ice bucket. Remaining ice cubes may clump together, making it difficult to remove them. To remove the ice bucket, see the Ice bucket (applicable models only) section on page 67.
Maintenance Handling and care Ice bucket (applicable models only) If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket. 1. To remove the ice bucket, gently lift it up, and then pull it out slowly while holding the bottom of the bucket with one hand and the side with the other hand. 2. Empty the bucket. 3. When done, put the bucket back into position.
Maintenance • Use only the provided ice bucket. Third-party ice buckets may cause a system failure. NOTE • • • The water pressure required for ice making is between 30 to 120 psi (206 to 827 kPa). Noise from the the ice maker as it produces ice during the ice making process is normal. While the door is open, neither the ice maker nor the water dispenser operates. Auto Water Fill (applicable models only) 1. Grasp a handle groove of the sealed mouth, and then pull up to remove. 2.
Fridge shelves The appearance of the shelves differs by model. • To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out. NOTE Do not lift up the shelf fully when removing or reinserting the shelf. The rear wall of the fridge room can be dented. • To reinsert, hold the shelf at an angle so the front is higher than the back, and then insert the top hook into the top shelf notch.
Maintenance Foldable shelf To remove, slide up the front of the shelf so that it folds. Then gently lift up and pull out. To reinsert, place the shelf on the angled frame in the main unit, and then, press down to unfold. CAUTION After sliding the foldable shelf in and folding it, the front of the shelf can be removed for your convenience. If you use the shelf without removing the front of the shelf, be aware that it can separate from the rear portion. Take care when handling food items near the shelf.
Vegetable shelf 1. Slide out the left-side vegetable drawer. 2. While supporting the vegetable shelf with one hand, slide it out with the other hand. NOTE To use the space that is opened up after removing the foldable shelf, take out the vegetable shelf. To reinsert, follow the steps above in the reverse order. Door bins • Maintenance • To remove the top door bin, hold the front sides of the bin, and then gently lift up to remove.
Maintenance CAUTION • • • Do not remove a bin that is filled with food. Empty the bin beforehand. Use caution when opening the door if the bottom bin contains larger bottles, which may fall over. Do not allow children to play with the bins. Sharp corners of the bin may cause injury. Fridge drawers Vegetable / fruit drawers Gently lift up the front of the drawer and slide out. • We recommend that you remove the door bins before removing the drawer. This is to prevent damage to the door bins.
Freezer baskets Upper basket • • To remove, fully slide open the freezer drawer. Push the upper basket to the end, and then pull up to remove. To reinsert, align the front wheels of the upper basket with the end of the lower basket. Slide the upper basket to the front. Lower basket • • To remove, first remove the upper basket. Then, tilt up the front of the lower basket to pull out. To reinsert, put the basket onto the rail assembly rear side first.
Maintenance Freezer basket divider Loosen and remove the screw from the lower side of the divider. Then, pull straight up to remove the divider.
Cleaning Interior and exterior WARNING • • Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator. They may damage the surface of the refrigerator and cause a fire. Do not spray water onto the refrigerator. This may cause electric shock. Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points. 1. Unplug the power cord. 2.
Maintenance Replacement Water filter WARNING • • Do not use third-party water filters. Use only Samsung-provided or -approved filters. Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water filters. The Filter Reset indicator ( ) turns red to let you know it is time to replace the water filter. Before replacing the filter, make sure the water supply line is shut off. 1.
5. Turn the cartridge knob clockwise to lock into place. 6. Press and hold Filter Reset on the main panel for 3 seconds to reset the life cycle detector. The Filter Reset indicator ( ) turns off. 7. When you are done replacing the filter, open the water valve and run water through the dispenser for about 7 minutes. This is to remove impurities and air from the water line. NOTE • • A newly installed filter may cause the water dispenser to spurt water briefly. This is because air has entered the waterline.
Troubleshooting Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users. General Temperature Symptom Fridge/freezer does not operate. Possible causes • Power cord is not plugged in properly. • Temperature control is not set correctly. • Refrigerator is located near a heat source or direct sunlight. • Not enough clearance between refrigerator and nearby walls or cabinets. • Energy Saver mode is activated.
Symptom Possible causes Solution • Interior wall is hot. • Refrigerator has heat-proof piping in the interior wall. To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure. Odors Symptom Refrigerator has odors. Possible causes • Spoiled food. • Food with strong odors. Solution • Clean the refrigerator and remove any spoiled food.
Troubleshooting Condensation Symptom Possible causes • If door is left open, moisture enters the refrigerator. • Food with high moisture content. Condensation forms on the interior walls. Solution • Remove the moisture and do not leave a door open for extended periods of time. • Make sure food is wrapped airtight. Water/ice (dispenser models only) Symptom Water flow is weaker than normal. Possible causes • Water pressure is too low.
Symptom Possible causes • Ice may jam if the ice dispenser is not used for a long time (approx. 3 weeks). • Ice bucket is not properly inserted. Solution If you won't be using the refrigerator for a long time, empty the ice bucket and turn off the ice maker. • Make sure the ice bucket is properly inserted. • Check if the water line is installed correctly. Check if the water line stop cock is closed. • Check if the water line is installed correctly. Check if the water line stop cock is closed.
Troubleshooting Do you hear abnormal sounds from the refrigerator? Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user. These sounds are normal. • When starting or ending an operation, the refrigerator may make sounds similar to a car engine igniting. As the operation stabilizes, the sounds will decrease. Buzzing! Clicking! or Chirping! • While the fan is operating, these sounds may occur.
• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling! • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working. Cracking! • • For ice maker models: When the water valve opens to fill the ice maker, buzzing sounds may occur.
Troubleshooting SmartThings Symptom Could not find “SmartThings” in the app market. The SmartThings app fails to operate. The SmartThings app is installed but is not connected to my refrigerator. Could not log into the app. An error message appears when I try to register my refrigerator. The SmartThings app is successfully connected to my refrigerator but does not run. Action • The SmartThings app is designed for Android 6.0 (Marshmallow) or later, iOS 10.
Open Source Announcement The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM; a minimal charge will be required. The following URL http://opensource.samsung.
Memo Untitled-2 86 2019-02-28 5:58:00
Memo Untitled-2 87 2019-02-28 5:58:00
Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG Customer Care Center. Country AUSTRALIA Contact Center 1300 362 603 (Other) 1300 425 299 (HHP) Web Site www.samsung.com/au/support 0800 726 786 (All Product) NEW ZEALAND 0800 6 726 786 (Support for Smart Mobile Devices) www.samsung.