User manual
troubleshooting _45
05 TROUBLESHOOTING
TROUBLESHOOTING FOR ERROR CODES
ERROR CODE CAUSE SOLUTION
• A foreign substance (string,
paper, toy etc.) is caught in
the power brush.
• Turn off the Power Switch at the bottom and
remove the foreign substance from the power
brush.
• A foreign substance (string,
paper, toy etc.) is caught in
the left driving wheel.
• Turn off the Power Switch at the bottom and
remove the foreign substance from the left
driving wheel.
• A foreign substance (string,
paper, toy etc.) is caught in
the right driving wheel.
• Turn off the Power Switch at the bottom and
remove the foreign substance from the right
driving wheel.
• Check the Bumper sensor. • Turn off the Power Switch at the bottom, and
then remove the obstacle from the front of the
vacuum cleaning robot or move it to a different
location.
• A foreign substance (dust,
stain etc.) is on the Obstacle
sensor window.
• Turn off the Power Switch at the bottom and
wipe the foreign substance from the front and
rear sensor windows using a soft cloth.
• A foreign substance (Dust,
stain etc.) is on the Cliff sensor
window.
• Turn off the Power Switch at the bottom and
wipe the foreign substance on the cilff sensor
window with a soft cloth.
• Dust bin not inserted. • Insert the dust bin until you hear a “Click”
sound.
• A foreign substance (String,
cloth etc.) is caught on the
edge-cleaning side rotating
brush.
• Turn off the Power Switch at the bottom and
wipe the foreign substance from the edge-
cleaning side rotating brush.
(scrolls)
• The battery is defective or
open-circuited.
• Turn off the emergency switch at the bottom
of the robot and contact the service center.
❈
If you press the Start/Stop button or turn off the Power Switch, the error code is cleared.