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TOC-FrontMatter.fm Page ii Thursday, May 20, 2004 5:10 PM SDOC-00072-501 Rev. A AH68-01335A SAMSUNG ELECTRONICS AMERICA, INC. HEADQUARTERS 105 Challenger Road, Ridgefield Park, NJ 07660-0511 TEL : 1-800-SAMSUNG SERVICE DIVISION 400 Valley Road, Suite 201, Mount Arlington, NJ 07856 1-800-SAMSUNG(1-800-726-7864) www.SAMSUNGUSA.com DIRECTV and the Cyclone Design logo, DIRECTV SPORTS, and Advanced Program Guide are trademarks of DIRECTV, Inc., and are used with permission. All rights reserved.
Users_Guide_DTV3.1.book Page iii Wednesday, June 4, 2003 7:08 PM Welcome to the DIRECTV family! DIRECTV offers you more Hollywood hits, classic movies, family programming, news, and a wide range of exciting sports action. Plus access to 36 commercial-free audio channels. And that’s only the beginning. More Choices than ever before. With access to over 225 channels, it’s easy to see why DIRECTV has become the entertainment choice for millions of American families.
Users_Guide_DTV3.1.book Page iv Wednesday, June 4, 2003 7:08 PM Table of Contents Using this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Chapter 1: Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Users_Guide_DTV3.1.book Page v Wednesday, June 4, 2003 7:08 PM Channel Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Play with Live TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Users_Guide_DTV3.1.book Page vi Wednesday, June 4, 2003 7:08 PM Chapter 8: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Contacting Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Questions About Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Users_Guide_DTV3.1.book Page vii Wednesday, June 4, 2003 7:08 PM Using this Guide This User’s Guide describes how to connect your new DIRECTV® DVR to your television and other audio/video equipment. It also provides valuable information about the features and use of the DVR. Throughout this guide, you will see important and helpful notes and tips in this format. Glossary of Icons. The inside front cover of this guide provides an introduction to the remote control.
Users_Guide_DTV3.1.book Page viii Wednesday, June 4, 2003 7:08 PM The TiVo Logo. As you use your DIRECTV DVR, you’ll see the TiVo logo in places like the Now Playing List and TiVo Suggestions. Your new DVR incorporates the latest DVR (Digital Video Recorder) technology from TiVo.
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Users_Guide_DTV3.1.book Page 2 Wednesday, June 4, 2003 7:08 PM C h a p t e r 1 C o n n e c t i n g Jacks are places where cables can be connected. Overview TV used to be simple: no color, no digital video, no stereo sound, no digital audio, no choices. All you needed was an antenna and a TV. The antenna captured pictures and sounds. A wire connected the antenna to the TV to transfer pictures and sounds. OUT IN Always connect cables from the OUT jack of one device to the IN jack of the next.
Users_Guide_DTV3.1.book Page 3 Wednesday, June 4, 2003 7:08 PM B e f o r e Y o u B e g i n Before You Begin 1 Make sure that all of your equipment is turned off and the DIRECTV DVR is unplugged. Your DVR should not be used with Connecting to a Phone Line a digital PBX phone system. Doing You will need access to a standard analog phone jack. Your DVR needs to be connected to a phone line to communicate with DIRECTV.
Users_Guide_DTV3.1.book Page 4 Wednesday, June 4, 2003 7:08 PM C h a p t e r 1 C o n n e c t i n g If you currently own a Dual LNB satellite dish antenna that is already connected to two TVs, you can purchase a multiswitch (described on page 6) that will allow you to connect two cables to your new DVR as well as one to an existing receiver for your second TV.
Users_Guide_DTV3.1.book Page 5 Wednesday, June 4, 2003 7:08 PM U s e f u l T e r m s Useful Terms 1 If you’re not an audio/video wizard, you may find yourself stumbling over some of the names, features and functions of various pieces of equipment. Here’s a quick reference to help you understand some of the terms you may encounter during installation.
Users_Guide_DTV3.1.book Page 6 Wednesday, June 4, 2003 7:08 PM C h a p t e r 1 C o n n e c t i n g Dual Tuner: A tuner picks one channel out of all of your available channels. This allows you to view a single channel and to change channels. “Dual tuner” means your DIRECTV DVR has two tuners. It can pick out two channels at once, allowing you to record programs on two channels at the same time. Multiswitch: A multiswitch lets you use the signal from one satellite dish antenna for more than two TVs.
Users_Guide_DTV3.1.book Page 7 Wednesday, June 4, 2003 7:08 PM U s e f u l T e r m s Coaxial RF Cable: A coaxial RF cable transfers both audio and video on a single cable. 1 Optical (or Digital) Audio Cable: An optical (or digital) audio cable transfers audio only. This cable transfers audio at the highest possible quality from your DIRECTV DVR to an A/V receiver.
Users_Guide_DTV3.1.book Page 8 Wednesday, June 4, 2003 7:08 PM C h a p t e r 1 C o n n e c t i n g between viewing DIRECTV channels, viewing video from your DVD player, or running your game system by changing the input source. Dolby Digital Audio: Dolby® Digital audio is recorded on six separate channels, each of which can be heard on one of six separate speakers.
Users_Guide_DTV3.1.book Page 9 Wednesday, June 4, 2003 7:08 PM C a b l e s a n d A c c e s s o r i e s Cables and Accessories 1 In addition to your television and the equipment that shipped with this DIRECTV DVR (shown below), you’ll need a satellite dish antenna—which should be properly mounted before you connect the DVR—and a standard, analog phone line (see page 3 for details). 1. These are the basics: 2. See page 10 to choose audio/video cables.
Users_Guide_DTV3.1.book Page 10 Wednesday, June 4, 2003 7:08 PM C h a p t e r 1 C o n n e c t i n g Setup Examples Audio and Video Cables If your TV has only one audio connector, connect just the white and yellow ends of the Composite A/V cable (don’t connect the red end). Composite. Many TVs and VCRs have connectors for Composite A/V cables. If your equipment has them, you can use the Composite A/V cables for both audio and video.
Users_Guide_DTV3.1.book Page 11 Wednesday, June 4, 2003 7:08 PM S e t u p E x a m p l e s Digital Audio. The receiver includes a Digital Audio Out jack for compatibility with Dolby Digital audio. To use this feature, you will need an optical audio cable (not supplied), and a device that accepts Dolby Digital input. The optical audio cable will carry the audio signal. To complete the setup, you'll also need a connection for the video signal.
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Users_Guide_DTV3.1.book Page 13 Wednesday, June 4, 2003 7:08 PM S e t u p E x a m p l e s Example 1: VCR, DVD and/or Game System, and Switch Box or A/V Receiver 1 Connect the coaxial RF cables from your satellite dish antenna to the DIRECTV DVR. Connect one coaxial RF cable that comes from your satellite dish antenna to the jack labeled “Satellite In 1” on the DVR. If you have a second coaxial RF cable from your satellite dish antenna, connect it to the jack labeled “Satellite In 2.
Users_Guide_DTV3.1.book Page 14 Wednesday, June 4, 2003 7:08 PM C h a p t e r 1 C o n n e c t i n g Example 2: DVR with VCR To switch between watching your VCR and watching video from your Television DVR, you will need to use the “Input,” “Source,” or “TV/Video” button on your TV or TV’s remote control to change the video source. Some TVs also have a Antenna In INPUT “Menu” button that allows you to change R the video source using an on-screen L VIDEO S-VIDEO menu.
Users_Guide_DTV3.1.book Page 15 Wednesday, June 4, 2003 7:08 PM S e t u p E x a m p l e s Example 2: DVR with VCR 1 1 Connect the coaxial RF cables from your satellite dish antenna to the DIRECTV DVR. Connect one coaxial RF cable that comes from your satellite dish antenna to the jack labeled “Satellite In 1” on the DVR. If you have a second coaxial RF cable from your satellite dish antenna, connect it to the jack labeled “Satellite In 2.” 2 Connect the DVR to your TV.
Users_Guide_DTV3.1.book Page 16 Wednesday, June 4, 2003 7:08 PM C h a p t e r 1 C o n n e c t i n g Example 3: DVR Only Television Antenna In INPUT R L VIDEO S-VIDEO 2 DIRECTV DVR AC~In 5 3 16 1 Note: Audio/Video cables shown are examples only. Use the best connections available on your equipment.
Users_Guide_DTV3.1.book Page 17 Wednesday, June 4, 2003 7:08 PM S e t u p E x a m p l e s Example 3: DVR Only 1 1 Connect the coaxial RF cables from your satellite dish antenna to the DIRECTV DVR. Connect one coaxial RF cable that comes from your satellite dish antenna to the jack labeled “Satellite In 1” on the DVR. If you have a second coaxial RF cable from your satellite dish antenna, connect it to the jack labeled “Satellite In 2.” 2 Connect the DVR to your TV.
Users_Guide_DTV3.1.book Page 18 Wednesday, June 4, 2003 7:08 PM C h a p t e r 1 C o n n e c t i n g To switch between watching DIRECTV channels and antenna/ cable channels, or tapes on your VCR, use Example 4: DVR, VCR, Antenna or Cable, and Multiple Input TV Television the “Input,” “Source,” or “TV/Video” button on your TV’s remote to change the video source. Some TVs have a “Menu” Antenna In INPUT button and an on-screen menu that lets you change the video source.
Users_Guide_DTV3.1.book Page 19 Wednesday, June 4, 2003 7:08 PM S e t u p E x a m p l e s Example 4: DVR, VCR, Antenna or Cable, and Multiple Input TV “Multiple input” means the TV has If your TV has both coaxial RF and composite video inputs, follow this connection example to connect your antenna or cable to your TV. You will NOT be able to use DIRECTV DVR functions while watching antenna or cable channels, even if you connect your antenna or cable directly to your DVR.
Users_Guide_DTV3.1.book Page 20 Wednesday, June 4, 2003 7:08 PM C h a p t e r 1 C o n n e c t i n g To switch between watching DIRECTV channels and watching Example 5: DVR with VCR, Antenna or Cable, and Single Input TV antenna/cable channels, or watching Television tapes on your VCR, use the “Input,” “Source,” or “TV/Video” button on your TV’s remote control to change the video RF In source. Some TVs have a “Menu” button that allows you to change the video source with an on-screen menu.
Users_Guide_DTV3.1.book Page 21 Wednesday, June 4, 2003 7:08 PM S e t u p E x a m p l e s Example 5: DVR with VCR, Antenna or Cable, and Single Input TV If you have a DVD player or game If your TV has composite video inputs, use the example on page 18. You will NOT be able to use DIRECTV Receiver functions while watching antenna or cable channels. system in addition to your TV, VCR 1 and DIRECTV DVR, you may need to use a 1 Connect the coaxial RF cables from your satellite dish antenna to the DVR.
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Users_Guide_DTV3.1.book Page 24 Wednesday, June 4, 2003 7:08 PM C h a p t e r 2 Satellite Dish Guided Setup is used to test signal strength, position the satellite dish antenna and configure the DVR for use with a multiswitch or new multi-satellite dish antenna. If you have connected your G u i d e d S e t u p Overview Now that you have finished connecting your DIRECTV DVR, you are ready to begin Guided Setup. When you first plug in the DVR, screens appear which display its progress as it starts up.
Users_Guide_DTV3.1.book Page 25 Wednesday, June 4, 2003 7:08 PM S a t e l l i t e D i s h G u i d e d S e t u p Satellite Dish Guided Setup Satellite Dish Guided Setup tells the DIRECTV DVR what type of satellite dish antenna you are using, so you must go through it at least once, even if you are only replacing a DVR that was already working. Satellite Dish Guided Setup usually takes about five minutes, plus whatever time you may need to position your dish.
Users_Guide_DTV3.1.book Page 26 Wednesday, June 4, 2003 7:08 PM C h a p t e r 2 G u i d e d S e t u p Satellite Connections. If you connected an RF coaxial cable to each of the DIRECTV DVR “Satellite In” jacks, select “Two cables.” If you connected only one RF coaxial cable (to the “Satellite In 1” jack), select “One cable.
Users_Guide_DTV3.1.book Page 27 Wednesday, June 4, 2003 7:08 PM S a t e l l i t e D i s h G u i d e d S e t u p Note: You can check signal strength while you adjust the position of your satellite dish antenna. The signal strength meter on this screen provides audio feedback—a tone that becomes higher pitched as the signal gets stronger. You may be able to turn the volume on your TV up so you can hear the tone while you adjust your satellite dish antenna.
Users_Guide_DTV3.1.book Page 28 Wednesday, June 4, 2003 7:08 PM C h a p t e r 2 G u i d e d S e t u p Program Guide Data. Over the first 1 to 2 days, the DIRECTV DVR will gather and process up to two weeks of program data from the DIRECTV satellites. Program data includes program titles, times, channels, program descriptions, and more. Many of the DVR’s features use program data.
Ch2_GuidedSetup_DTV3.1.fm Page 29 Tuesday, June 24, 2003 3:22 PM A c t i v a t e Activate Now it’s time to activate services for your DIRECTV DVR. Before you make the phone call: • The DVR should be on, tuned to channel 100, and receiving a signal from the satellite dish antenna. (Channel 100 shows preview programming from DIRECTV.) • You will need: a valid service address, social security number, and a major credit card (deposit or prepayment may be required).
Users_Guide_DTV3.1.book Page 30 Wednesday, June 4, 2003 7:08 PM C h a p t e r 2 G u i d e d S e t u p Phone Setup Press the DIRECTV button on your remote control to start Phone Setup. Final Steps. The last step of Guided Setup, Phone Setup, begins automatically the first time you press the DIRECTV button on your remote control. The DIRECTV DVR should be connected to a telephone line.
Users_Guide_DTV3.1.book Page 31 Wednesday, June 4, 2003 7:08 PM P h o n e No Local Numbers. If you chose a local dial-in number, you will not see this screen. If you selected “None of the Above” on the Dial-In Numbers screen, select “Request 800 number authorization” here. Selecting this option temporarily selects the toll-free number and submits a request to use the toll-free number. It is the current policy of DIRECTV to allow you to use the toll-free number if there are no local numbers available.
Users_Guide_DTV3.1.book Page 32 Wednesday, June 4, 2003 7:08 PM C h a p t e r 2 G u i d e d S e t u p Information,” you can press the DIRECTV button on the remote control to go directly to DIRECTV Central. From DIRECTV Central, programs in your DVR’s Now Playing List are always available. If you start your DVR without properly connecting it to a DIRECTV satellite television signal, the DVR will not show live TV or provide any live TV functions.
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Users_Guide_DTV3.1.book Page 34 Wednesday, June 4, 2003 7:08 PM C h a p t e r 3 T h e B a s i c s i n 5 S h o r t T o u r s Guid e List Tour 1: Play with Live TV In this tour, you’ll take a look at how you can control live TV. So grab your remote! Vol Record Chan Page Play (-) Slo w TV T ow VP e r T SAT V Input First, press the PAUSE button—the program you’re watching pauses. Now you can stand up and stretch, or go to the kitchen and get a snack.
Users_Guide_DTV3.1.book Page 35 Wednesday, June 4, 2003 7:08 PM T o u r 1 : P l a y w i t h L i v e T V Status Bar Press PAUSE or PLAY to see the status bar. It shows a one-hour period. The green segment is the portion of the current hour that has been saved by your DIRECTV DVR. The right edge of the green part is always the current time. The white line marks the part of the program you are currently watching. If it is anywhere back in the green segment you are “behind” real time. Press CHAN UP.
Users_Guide_DTV3.1.book Page 36 Wednesday, June 4, 2003 7:08 PM C h a p t e r 3 T h e B a s i c s i n 5 S h o r t T o u r s Tour 2: DIRECTV Advanced Program Guide™ While you’re watching live TV, the Advanced Program Guide lets you see what’s on, change channels, schedule recordings, and more. To see it, press the GUIDE button on your remote control.
Users_Guide_DTV3.1.book Page 37 Wednesday, June 4, 2003 7:08 PM T o u r 2 : D I R E C T V A d v a n c e d P r o g r a m G u i d e ™ First, create a list of favorite channels. Press the DIRECTV button to see DIRECTV Central. Highlight “Messages & Setup,” then press SELECT. Next, select “My Preferences,” then “Customize Channels,” then “Favorite Channels.” A list of all DIRECTV channels appears. (DIRECTV provides many, many more channels than will fit on one screen!) Press CHAN DOWN a few times.
Users_Guide_DTV3.1.book Page 38 Wednesday, June 4, 2003 7:08 PM C h a p t e r 3 T h e B a s i c s i n 5 S h o r t T o u r s Tour 3: Find and Record Your Favorite Programs You can always record a program you’re watching by pressing the RECORD button on your remote control. What’s more, if you have not changed the channel for a while, your DIRECTV DVR will add to your recording whatever part of the program it has already saved, up to 30 minutes.
Users_Guide_DTV3.1.book Page 39 Wednesday, June 4, 2003 7:08 PM T o u r 3 : F i n d a n d R e c o r d Y o u r F a v o r i t e P r o g r a m s or “The.”) Move the white box to “O” and press SELECT again. The list changes. Your DVR searches through all available programs (usually, data for the next two weeks) to find those that begin with “DO,” then lists those programs. This can be a great way to find a show if you are not sure of its full name.
Users_Guide_DTV3.1.book Page 40 Wednesday, June 4, 2003 7:08 PM C h a p t e r 3 T h e B a s i c s i n 5 S h o r t T o u r s Tour 4: Search for New Programs Your DIRECTV DVR helps you find what you want to watch—both exciting new shows and old favorites you might have forgotten. Showcases Showcases list the best programs offered by television’s biggest networks. These Showcases group programs in theme packages, giving you one-stop-shopping convenience when browsing for programs to record.
Users_Guide_DTV3.1.book Page 41 Wednesday, June 4, 2003 7:08 PM T o u r 4 : S e a r c h f o r N e w P r o g r a m s TiVo Suggestions (Thumbs Up and Thumbs Down) TiVo Suggestions is a personalized list of shows selected to match your preferences. How is this magic possible? Any time you watch programs, live or pre-recorded, or browse programs with the Program Guide, you can rate them. If you like a program, press the green THUMBS UP™ ™ button on your remote control.
Users_Guide_DTV3.1.book Page 42 Wednesday, June 4, 2003 7:08 PM C h a p t e r 3 T h e B a s i c s i n 5 S h o r t T o u r s Tour 5: Now Playing List Your DIRECTV DVR can record many hours of programming. (Enough to fill a slew of video tapes!) Fortunately, it also labels and organizes all those saved programs. Unlike a VCR, the Now Playing List on your DVR gives you instant access to all recorded programs—no need to spend time searching for an episode on that tape you thought you used.
Users_Guide_DTV3.1.book Page 43 Wednesday, June 4, 2003 7:08 PM C o o l T h i n g s Y o u C a n D o Cool Things You Can Do Never be late for your favorite programs: Working late? Stuck in traffic? Don’t worry. If you set up a recording or a Season Pass, the program will be waiting for you in the Now Playing List. You can even start watching from the beginning while it finishes recording.
Users_Guide_DTV3.1.book Page 44 Wednesday, June 4, 2003 7:08 PM C h a p t e r 3 T h e B a s i c s i n 5 S h o r t T o u r s Use the Overtime Scheduler™ (and don’t miss overtime!): Programs sometimes start before they’re supposed to and often end later than scheduled. With Recording Options, you can “pad” your recordings to account for variations by using the Overtime Scheduler.™ See page 62.
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Users_Guide_DTV3.1.book Page 46 Wednesday, June 4, 2003 7:08 PM C h a p t e r 4 W a t c h i n g L i v e T V Let’s Go! Here are two ways to watch live TV: • Press the LIVE TV button on your remote control. • From DIRECTV Central, highlight Watch Live TV and press SELECT. Changing Channels There are a number of ways to change channels—choose what’s easiest for you: • Tired of channel surfing? Press GUIDE to bring up the Advanced Program Guide™. Then highlight a program in progress and press SELECT.
Users_Guide_DTV3.1.book Page 47 Wednesday, June 4, 2003 7:08 PM L e t ’ s G o ! Recording a Live Program To start recording a program while you’re watching it, press RECORD. From the options that display, choose “Record this showing.” Or you can choose “Season Pass and other options” to see the Program Information screen and either get a Season Pass (page 59) or change Recording Options (page 60). The recording will stop automatically when the program ends.
Users_Guide_DTV3.1.book Page 48 Wednesday, June 4, 2003 7:08 PM C h a p t e r 4 W a t c h i n g L i v e T V DIRECTV Advanced Program Guide™ While you are watching live TV, the Advanced Program Guide™ shows you current and upcoming programs. You can use it to see what’s on, change the channel, schedule a recording, purchase and/or record pay per view events when pricing information is available, alter Thumb ratings, or select a channel filter.
Users_Guide_DTV3.1.book Page 49 Wednesday, June 4, 2003 7:08 PM D I R E C T V Title, date, time the program airs, and other applicable information (rating, alternate audio, CC, Dolby Digital) A d v a n c e d P r o g r a m G u i d e ™ The following icons may appear Grid Guide beside programs in the guide: Program description and Thumb rating Time slots Channel number and channel call letters This appears beside pay per view events that are All Day Ticket replays.
Users_Guide_DTV3.1.book Page 50 Wednesday, June 4, 2003 7:08 PM C h a p t e r 4 W a t c h i n g L i v e T V Customizing the Guide Guide Options. By customizing the guide, you can choose to use either the Grid Guide or the List Guide. You can also change the day and time displayed, select a channel list, and set the guide to filter program information by category. To customize the guide, press GUIDE to make it visible, then press INFO to see Guide Options.
Users_Guide_DTV3.1.book Page 51 Wednesday, June 4, 2003 7:08 PM C h a n n e l Channel Banner The channel banner appears at the top of the screen when you change channels or press INFO, THUMBS UP or THUMBS DOWN, or the RIGHT arrow during a program. It disappears after a few seconds. You can set a preference (see page 96), to decide how long the banner stays on the screen when you change channels. Press EXIT (or INFO) to hide the channel banner.
Users_Guide_DTV3.1.book Page 52 Wednesday, June 4, 2003 7:08 PM C h a p t e r 4 W a t c h i n g L i v e T V Play with Live TV The INSTANT REPLAY button has many uses but one of the most helpful is to compensate when you fast Part of the fun of watching live TV and recorded programs with your DIRECTV DVR is using the pause, instant replay, and slow motion features. Here’s a list of the things you can do with the special buttons on your remote control: rewind eight seconds.
Users_Guide_DTV3.1.book Page 53 Wednesday, June 4, 2003 7:08 PM S t a t u s B a r Status Bar When you press PLAY, PAUSE, FORWARD or BACK, a status bar appears on the lower part of your screen. In live TV, the status bar represents one hour (notice the white tick marks every 15 minutes). In recorded programs, the bar shows the program’s length. The green portion of the bar represents the part of the program saved by the DVR. The DVR automatically saves up to 30 minutes of live TV.
Users_Guide_DTV3.1.book Page 54 Wednesday, June 4, 2003 7:08 PM C h a p t e r 4 W a t c h i n g L i v e T V Music Channels Some DIRECTV channels feature continuous music. You can tune to a music channel just as you would any other channel. You cannot record music channels or use special features—such as pause or rewind—on a music channel. Music Channels have a special music banner that displays for five minutes when you first tune to them.
Users_Guide_DTV3.1.book Page 55 Wednesday, June 4, 2003 7:08 PM S t a n d b y Standby You can put your DIRECTV DVR in standby mode by selecting “Standby” from DIRECTV Central, or by pressing the STANDBY button on the front of your DVR. • If you temporarily turned off Parental Controls, standby mode enables them again. • The lights on the front of the DVR go out and it shows a black screen on your TV. It responds to only a few buttons on the remote control.
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Users_Guide_DTV3.1.book Page 58 Wednesday, June 4, 2003 7:08 PM C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s Recording Programs: The Basics All programs saved on your DVR are listed in the Now Playing List (no more searching through unlabeled videotapes!). To go to the Now Playing List, press the DIRECTV button on your remote control twice, or press the LIST button. As soon as a recording begins, it appears at the top of the list.
Ch5_Recording_DTV3.1.fm Page 59 Tuesday, June 24, 2003 3:21 PM R e c o r d i n g P r o g r a m s : Getting a Season Pass A Season Pass records every episode of a series that airs on a certain channel—even if the day or time slot changes! It is totally automatic and really easy to set up. Just select a program (from the DIRECTV Advanced Program Guide™, for example) and choose “Get a Season Pass.” Season Pass™ recordings have the following characteristics: • • • • No duplicates within 28 days.
Users_Guide_DTV3.1.book Page 60 Wednesday, June 4, 2003 7:08 PM C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s Managing Your Season Pass recordings. With Dual Tuner, you can record two programs at the same time. Conflicts will occur only if you try to schedule a third recording that overlaps the other two. By default, the oldest Season Pass has the greatest priority.
Users_Guide_DTV3.1.book Page 61 Wednesday, June 4, 2003 7:08 PM R e c o r d i n g P r o g r a m s : T h e B a s i c s highlighted, “Options” appears to its right. To see the current Recording Options, use the arrow buttons to highlight “Options,” then press SELECT. To set Recording Options: 1. On the Recording Options screen, use the UP/DOWN arrows to highlight an option. 2. Press the RIGHT and LEFT arrows to change the setting. 3.
Users_Guide_DTV3.1.book Page 62 Wednesday, June 4, 2003 7:08 PM C h a p t e r 5 F i n d i n g • a n d R e c o r d i n g P r o g r a m s Keep At Least. (Only available for an individual recording.) This option sets the minimum amount of time for the DVR to keep a recording. The default setting is two days, except for pay per view events, which default to “Save until I delete.” The next two items on the list are collectively known as the Overtime Scheduler™. • Start Recording.
Users_Guide_DTV3.1.book Page 63 Wednesday, June 4, 2003 7:08 PM R e c o r d i n g P r o g r a m s : T h e B a s i c s Program Information Screen In the Program Guide, highlighting a program title (that is not currently playing) and pressing SELECT displays some information about the program. You can also choose “Season Pass & other options” to get to the Program Information screen. The Program Information screen includes a brief description of the selected program.
Users_Guide_DTV3.1.book Page 64 Wednesday, June 4, 2003 7:08 PM C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s Actions you can take. The lower part of the Program Information screen shows actions you can take. Available actions vary depending on what kind of program is selected and whether the program is already recorded or is scheduled to record. • For actions you can take on programs that are scheduled to record (programs in the To Do List), see page 65.
Users_Guide_DTV3.1.book Page 65 Wednesday, June 4, 2003 7:08 PM R e c o r d i n g P r o g r a m s : T h e B a s i c s Reviewing the To Do List The To Do List shows all scheduled recordings. To view it, go to DIRECTV Central, then Pick Programs to Record, then To Do List. After setting up a recording, you can confirm that it is scheduled on the To Do List. Individual recordings have a single checkmark ( ) to the left of the program title.
Users_Guide_DTV3.1.book Page 66 Wednesday, June 4, 2003 7:08 PM C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s View Recording History This is an advanced feature for those who really want all the details. It is available as a selection in the To Do List, and displays a history of programs that have been deleted or have not recorded. The history also lists recordings that were requested but will not be recorded, as well as the reason for not making the recording.
Users_Guide_DTV3.1.book Page 67 Wednesday, June 4, 2003 7:08 PM R e c o r d i n g P r o g r a m s : T h e B a s i c s Using Save to VCR: 1. Go to the Now Playing List, highlight the show you want to save, then press SELECT. 2. Using the arrow buttons, highlight “Save to VCR,” then press SELECT. 3. Select “Start saving from the beginning.” 4. A title screen appears for ten seconds. When you see it, press your VCR’s record button. 5. When the program is over, press stop on your VCR.
Users_Guide_DTV3.1.book Page 68 Wednesday, June 4, 2003 7:08 PM C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s Finding Programs to Record Find shows to record. The DVR service allows you to quickly set up recordings for the shows you already know you love. It also helps you search for fun, exciting new programs that match your interests, hobbies, favorite stars and genres.
Users_Guide_DTV3.1.book Page 69 Wednesday, June 4, 2003 7:08 PM I A l r e a d y K n o w W h a t I W a n t t o R e c o r d I Already Know What I Want to Record The following options are useful if you already know the title of the program you want to record: • Search by Title • Record by Time or Channel • Manually Record by Time or Channel Search by Title Use Search by Title if you are looking for a specific program and you know its name. 5 1.
Users_Guide_DTV3.1.book Page 70 Wednesday, June 4, 2003 7:08 PM C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s Record by Time/Channel Record by Time/Channel offers you three choices: Browse by Time, Browse by Channel, and Manually Record Time/Channel. These options are described separately in the next few pages. Browse by Time Browse by Time lets you browse all programs on a particular day and time. For example, you can browse all the movies on Saturday night.
Users_Guide_DTV3.1.book Page 71 Wednesday, June 4, 2003 7:08 PM I A l r e a d y K n o w W h a t I W a n t t o R e c o r d Browse by Channel Browse by Channel lets you browse through programs on a particular channel. You can start with all channels or just your favorites. To browse by channel: 1. Highlight and select either “All Channels,” which includes all the channels you receive, or “Favorite Channels,” which includes just the channels you have selected as your favorites. 2.
Users_Guide_DTV3.1.book Page 72 Wednesday, June 4, 2003 7:08 PM C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s Manually Record by Time or Channel Manually Record Time/Channel lets you schedule a recording on a specific channel at a specific time, just as you would with a VCR. You can also create a manual repeat recording for every week, every day, or every weekday. To create a manual recording: 1.
Users_Guide_DTV3.1.book Page 73 Wednesday, June 4, 2003 7:08 PM I K n o w W h a t I L i k e I Know What I Like If you know what you like, WishList searches are great! They allow you to find and automatically record shows that match your interests, tastes, passions, and whims. You can search for future programs with your favorite actor or director by creating an Actor or Director WishList. You can also create a Category Only WishList to find programs tailored to particular categories.
Users_Guide_DTV3.1.book Page 74 Wednesday, June 4, 2003 7:08 PM C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s WishList for the movie’s title and year. In that case, the keyword entry might look like this: “THE FRIGHT” 1986.) After you make a WishList, you can periodically view what it finds by selecting “View all upcoming WishList programs,” or selecting an individual WishList, then selecting “View upcoming programs.
Users_Guide_DTV3.1.book Page 75 Wednesday, June 4, 2003 7:08 PM I K n o w W h a t I L i k e Creating a WishList From Search Using WishLists, select “Create new WishList.” Next, select the type of WishList: Actor, Director, Category Only, Keyword, or Title. For most WishList searches, you use the keypad on the next screen to spell out what you’re looking for. As the last step, you’ll then be able to select a category and subcategory to narrow your search.
Users_Guide_DTV3.1.book Page 76 Wednesday, June 4, 2003 7:08 PM C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s Keyword or Title WishList Searches: You can create a Keyword WishList with one keyword or with several. If you enter more than one keyword, the WishList only finds programs that match all of your keywords.
Users_Guide_DTV3.1.book Page 77 Wednesday, June 4, 2003 7:08 PM I K n o w W h a t I L i k e Tips for entering keywords Title WishList searches are an • excellent way to search for a • • To specify an exact phrase in a Keyword or Title WishList, surround a set of words with quotation marks (to enter quotation marks, press PAUSE ( ). For example, the keyword BILL SIMON might also turn up a documentary about Simon Branden with a director whose name is Bill.
Users_Guide_DTV3.1.book Page 78 Wednesday, June 4, 2003 7:08 PM C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s Browsing, Recording, and Editing WishList Searches To browse all WishList items: Select “View all upcoming WishList programs.” This displays a list of up to 10 programs from each of your WishList searches—and up to 200 programs total. The list is divided to display programs found by each WishList.
Users_Guide_DTV3.1.book Page 79 Wednesday, June 4, 2003 7:08 PM H e l p M e F i n d N e w P r o g r a m s Help Me Find New Programs The DVR service provides special features that help you sift through upcoming programs to find shows you’d like: TiVo Suggestions these show up in the Now Playing List if they’re recorded. Showcases go to DIRECTV Central, then select this option. TiVo Suggestions Your DVR tries to make sure there is always something interesting on for you to watch.
Users_Guide_DTV3.1.book Page 80 Wednesday, June 4, 2003 7:08 PM C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s When there is empty space in the Now Playing List, the DVR service may record TiVo Suggestions for you. Suggestions are marked in the Now Playing List with a TiVo icon ( ). The DVR never deletes a program you requested to make room for a suggestion. Instead, suggestions are deleted to make room for recordings you schedule.
Users_Guide_DTV3.1.book Page 81 Wednesday, June 4, 2003 7:08 PM H e l p M e F i n d N e w P r o g r a m s 4. Use the CHAN DOWN button to see themes that are not visible at first. When you highlight a theme, a short description of it appears at the top of the screen. Select a theme. A list of programs appears. 5. You can use the CHAN DOWN button to see programs that are not visible at first. When you highlight a program, a short description of it appears at the top of the screen.
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Users_Guide_DTV3.1.book Page 84 Wednesday, June 4, 2003 7:08 PM C h a p t e r 6 M e s s a g e s a n d S e t u p Messages from DIRECTV From time to time DIRECTV may send you messages about updates to your service and other important notices. These messages are important, useful and easy to get to—we made them that way because we really want you to read them. When you receive a new message, a message icon ( ) appears on the channel banner and in DIRECTV Central. To read a message: 1.
Users_Guide_DTV3.1.book Page 85 Wednesday, June 4, 2003 7:08 PM P u r c h a s e s Purchases To see the Purchases screen, first press the DIRECTV Button, then Messages and Setup, then select “Purchases.” The Purchases screen displays a list of all pay per view programs you have purchased, along with their date and time. Each program in the list is also marked either “Upcoming,” “Purchased,” “Canceled,” or “Unviewed.” • Upcoming. These programs are scheduled to be purchased but have not aired yet.
Users_Guide_DTV3.1.book Page 86 Wednesday, June 4, 2003 7:08 PM C h a p t e r 6 If a pay per view program exceeds spending or rating limits you have M e s s a g e s • a n d S e t u p Press SELECT. The purchase is canceled. You return to the Purchases screen. If you cancel a purchase that is scheduled to record, the recording is also canceled. set with Parental Controls, a password Pay Per View will be required to purchase it.
Users_Guide_DTV3.1.book Page 87 Wednesday, June 4, 2003 7:08 PM P u r c h a s e s you usually cannot use the DVR to purchase a pay per view event more than 24 hours before the event airs. Recorded pay per view programs are marked “Save Until I Delete” (the green icon) by default. That way your recorded movies are saved until you manually delete them from the Now Playing screen. • Purchase & record info.
Users_Guide_DTV3.1.book Page 88 Wednesday, June 4, 2003 7:08 PM C h a p t e r 88 6 M e s s a g e s a n d S e t u p • Buy; don’t record. When you select this option, you purchase the pay per view event. A verification screen appears with a description of any scheduling conflicts. • View upcoming showings. Press SELECT to display a list of upcoming showings for the program. Highlighting one of these showings and pressing SELECT displays the Program Information screen for that showing.
Users_Guide_DTV3.1.book Page 89 Wednesday, June 4, 2003 7:08 PM M y P r e f e r e n c e s My Preferences To see My Preferences, press the DIRECTV button, and then select “Messages & Setup” and then “My Preferences.” My Preferences are your personal preferences—you change them to make the DVR work more to your liking.
Users_Guide_DTV3.1.book Page 90 Wednesday, June 4, 2003 7:08 PM C h a p t e r 6 M e s s a g e s a n d S e t u p Your changes are saved automatically. Press the LEFT or the RIGHT arrow to return to the Customize Channels screen. The large version of the channel Parental Controls banner has a shortcut to Parental Parental Controls allow you to set limits on movie and television ratings and to lock specific channels so that a password is required to view them.
Users_Guide_DTV3.1.book Page 91 Wednesday, June 4, 2003 7:08 PM M y To turn on Parental Controls and define a password ( P r e f e r e n c e s ) 1. Select “Turn on Parental Controls.” 2. Use the number buttons on the remote control to enter a four-digit password. 3. Enter the same password again for confirmation.
Users_Guide_DTV3.1.book Page 92 Wednesday, June 4, 2003 7:08 PM C h a p t e r 6 M e s s a g e s a n d S e t u p To turn off Auto Re-lock: Go to Messages & Setup, then My Preferences, then Parental Controls. Press the DOWN arrow to highlight “Auto Re-lock,” then press SELECT. Enter your password, then highlight and select “Auto Re-lock off.” Rating Settings for TV and Movies ( ) Movies that are originally meant for release to theaters have a different rating system from programs that are made for TV.
Users_Guide_DTV3.1.book Page 93 Wednesday, June 4, 2003 7:08 PM M y P r e f e r e n c e s To set Rating Limits for Specific TV Content: 1. From Parental Controls, select “Rating Settings,” then enter the password and press SELECT. 2. Select Block by TV Content. 3. A list of categories appears on the next screen. Select a category (for example, V-Violence). 4. A box containing all the possible ratings appears. Ratings in green are not locked; ratings in red are locked.
Users_Guide_DTV3.1.book Page 94 Wednesday, June 4, 2003 7:08 PM C h a p t e r 6 M e s s a g e s a n d S e t u p Motion Picture Association of America ratings for movies G: General Audiences. Most parents would find this material suitable for all ages. R: Restricted. This material is specifically designed to be viewed by adults and therefore may be unsuitable for children under 17. PG: Parental Guidance Suggested. Parents may find portions of this material unsuitable for younger children.
Users_Guide_DTV3.1.book Page 95 Wednesday, June 4, 2003 7:08 PM M y Channel Lock for Live TV ( P r e f e r e n c e s ) You can lock individual channels so that a password is required to view any program on those channels. To lock or unlock channels: 1. From the Parental Controls screen, select “Channel Lock,” and then enter the password. 2. A channel list appears with a padlock icon to the left of any locked channels. Highlight a channel and press SELECT to add or remove a padlock icon.
Users_Guide_DTV3.1.book Page 96 Wednesday, June 4, 2003 7:08 PM C h a p t e r 6 M e s s a g e s To change the Password ( a n d S e t u p ) To change the password for Parental Controls, Parental Controls must be on. 1. Select Change Password on the Parental Controls screen. When you turn Parental Controls 2. Enter a new password. off, you don’t need to know a 3. Re-enter the new password. password to turn them back on.
Users_Guide_DTV3.1.book Page 97 Wednesday, June 4, 2003 7:08 PM M y P r e f e r e n c e s Sound Effects Volume. Allows you to change the volume or turn off your DVR’s sound effects (the tones played when you press buttons on the remote control). The default setting is Medium. Sounds effects are not currently available from the DVR’s digital audio output. Audio Language. This sets your DVR’s default to automatically play the sound track in the language chosen, if that language is available.
Users_Guide_DTV3.1.book Page 98 Wednesday, June 4, 2003 7:08 PM C h a p t e r 6 M e s s a g e s a n d S e t u p TV Aspect Ratio 4:3 Standard Screen 16:9 Wide Screen This screen lets you choose one of two settings, the default Standard Screen–4:3 or Wide Screen–16:9. If you have a normal television, you should leave this setting at the default. If you have a wide screen set, select “Wide Screen–16:9.” Doing this allows programs transmitted in a wide screen format to fill the wider screen.
Users_Guide_DTV3.1.book Page 99 Wednesday, June 4, 2003 7:08 PM R e c o r d e r & P h o n e S e t u p Recorder & Phone Setup Options under Recorder & Phone Setup affect the basic functioning of the DVR. Most of these settings were established before or during Guided Setup, and you may not ever need to change them.
Users_Guide_DTV3.1.book Page 100 Wednesday, June 4, 2003 7:08 PM C h a p t e r 6 M e s s a g e s a n d S e t u p then reporting through a cell phone or walkie-talkie to the person who is adjusting the satellite dish antenna. When you first come to this screen, it shows signal strength for the transponder that carries the current channel. If you are having trouble with a specific channel, tune to that channel, then come to this screen to check the signal for that transponder.
Users_Guide_DTV3.1.book Page 101 Wednesday, June 4, 2003 7:08 PM R e c o r d e r & P h o n e S e t u p Phone Connection The DVR makes a daily call to communicate with the DIRECTV® DVR with TiVo® service, so a telephone line should be connected to it. The DVR occasionally makes a brief phone call to get updates to the DVR service, Showcases, and pay per view functionality.
Users_Guide_DTV3.1.book Page 102 Wednesday, June 4, 2003 7:08 PM C h a p t e r 6 M e s s a g e s a n d S e t u p Phone Dialing Options Set Dial-In Number. The number your DVR is currently using to call the DVR service is displayed on the Phone Dialing Options screen. To change it: 1. Select Set Dial-In Number on the Phone Dialing Options screen. 2. Use the number keypad on the remote to set the area code, then press SELECT.
Users_Guide_DTV3.1.book Page 103 Wednesday, June 4, 2003 7:08 PM R e c o r d e r & P h o n e S e t u p 5. The Dialing Format screen appears after you have chosen a dial-in number. You should use this screen to tell the DVR which dialing format to use. For example, should the dial-in number be preceded by your area code and should a “1” precede the area code? In some areas, even local numbers must be dialed using the area code. Press SELECT to return to the Phone Dialing Options screen. 6.
Users_Guide_DTV3.1.book Page 104 Wednesday, June 4, 2003 7:08 PM C h a p t e r 6 M e s s a g e s a n d S e t u p Set ‘Phone Avail.’ Detection. Off by default. When Set ‘Phone Avail.’ Detection is on, the DVR determines whether the phone line is in use by detecting voltage on the line. This allows it to avoid disrupting a call in progress (such as another modem call).
Users_Guide_DTV3.1.book Page 105 Wednesday, June 4, 2003 7:08 PM R e c o r d e r & P h o n e S e t u p Time Zone/Daylight Savings DIRECTV sets the time on your DVR to be accurate at your billing address. If you temporarily move the DVR to a new location, you can change the time zone here. After changing the time zone, you can change the Daylight Savings setting. Replace Access Card If you need to replace your DIRECTV access card, follow the on-screen instructions.
Ch6_MessagesSetup_DTV3.1.fm Page 106 Friday, May 21, 2004 1:42 PM C h a p t e r 6 M e s s a g e s a n d S e t u p System Information This is where you can find the DVR’s serial number, Receiver ID number, the manufacturer and model number, the software version, information about recent service calls, and the DVR’s storage capacity. You’ll need some of this information if you call Customer Care for support. You can use CHAN UP/DOWN to see all of the screen.
Users_Guide_DTV3.1.book Page 107 Wednesday, June 4, 2003 7:08 PM T r o u b l e s h o o t i n g Troubleshooting Parental Controls Troubleshooting This screen provides a brief description of how to use Parental Controls. Use CHAN UP/ DOWN to see all of the text on the screen. Phone Troubleshooting This screen provides tips to help you troubleshoot problems with your phone connection. Use CHAN UP/DOWN to see all of the text on the screen.
Users_Guide_DTV3.1.book Page 108 Wednesday, June 4, 2003 7:08 PM C h a p t e r 6 M e s s a g e s a n d S e t u p Restart or Reset System You may need to restart the DVR as a routine troubleshooting step. These options erase information and restore original factory settings. Selecting a reset option brings you to a warning screen. To continue press THUMBS DOWN three times, then press ENTER. Restart the DVR. Shuts down the DVR and starts it up again.
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Users_Guide_DTV3.1.book Page 110 Wednesday, June 4, 2003 7:08 PM C h a p t e r P r o g r a m m i n g 7 t h e R e m o t e C o n t r o l Introduction DIRECTV do Win w Live TV Info Exit Guid e List Select Mute Vol Using the Remote with a TV and A/V Stereo System Chan Record The DIRECTV remote will already work with your DVR. You can also set it up to control your TV and A/V stereo system.
Users_Guide_DTV3.1.book Page 111 Wednesday, June 4, 2003 7:08 PM I n s t r u c t i o n s : T V P o w e r , V o l u m e , a n d T V I n p u t Instructions: TV Power, Volume, and TV Input 1. Go to the Remote Control Setup screen. Press the DIRECTV button; then select “Messages & Setup,” then Recorder & Phone Setup, then Remote Control Setup.
Users_Guide_DTV3.1.book Page 112 Wednesday, June 4, 2003 7:08 PM C h a p t e r P r o g r a m m i n g 7 t h e R e m o t e C o n t r o l 4. Enter a code. Use the number buttons on the remote control to enter a four-digit code (starting with the first code in the list on the screen). After you press the fourth digit of the code, the red light on the end of the remote control should flash. If it doesn’t, try the next code. 5. Test the code.
Users_Guide_DTV3.1.book Page 113 Wednesday, June 4, 2003 7:08 PM I n s t r u c t i o n s : T V P o w e r , V o l u m e , a n d T V I n p u t 2. Enter the search code. Refer to the table below and use the number keys on your remote control to enter the appropriate code.
Users_Guide_DTV3.1.book Page 114 Wednesday, June 4, 2003 7:08 PM C h a p t e r 7 P r o g r a m m i n g t h e R e m o t e C o n t r o l Resetting the Programmable Buttons If you make a mistake, or are having difficulty, you can reset the programmable buttons. Once you do so, all the buttons on the remote will return to the unprogrammed state of a new remote. 1. Prepare the remote control. Point the remote away from your DVR.
Users_Guide_DTV3.1.book Page 115 Wednesday, June 4, 2003 7:08 PM S e t t i n g a R e m o t e A d d r e s s Setting a Remote Address If you have two DVRs in the same house, you may want to assign a remote address to each remote control. This will prevent the crossing of signals between one DVR’s remote and the other’s. 1. If the DVRs are both in the same room, cover the area around the shiny, dark plastic window on the front of one DVR.
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Users_Guide_DTV3.1.book Page 118 Wednesday, June 4, 2003 7:08 PM C h a p t e r 8 T r o u b l e s h o o t i n g Contacting Customer Care For questions about your SAMSUNG DVR After checking the Troubleshooting chapter of this guide, you can call the Samsung customer care center at 1-800-726-7864 if you need help: • Connecting your Receiver to your TV and other A/V equipment. • With Guided Setup or daily phone calls that are failing.
Users_Guide_DTV3.1.book Page 119 Wednesday, June 4, 2003 7:08 PM Q u e s t i o n s A b o u t I n s t a l l a t i o n Questions About Installation I do not see the Welcome screen If you do not see the Welcome screen, you may need to change channels or change the video source your TV uses: • If you used coaxial RF cable to connect your DVR to the TV, make sure you’re viewing the same channel (3 or 4) that you selected using the switch on the back of your DVR.
Users_Guide_DTV3.1.book Page 120 Wednesday, June 4, 2003 7:08 PM C h a p t e r 8 T r o u b l e s h o o t i n g Questions About Live TV (Including Satellite Signal) During Satellite Guided Setup, the screen got stuck on the Satellite Info screen. • Press the DIRECTV button, then select “Messages and Setup,” then select “Recorder & Phone Setup,” then “Satellite Dish Setup,” then choose “Reset Satellite Information.
Users_Guide_DTV3.1.book Page 121 Wednesday, June 4, 2003 7:08 PM Q u e s t i o n s A b o u t L i v e T V ( I n c l u d i n g S a t e l l i t e S i g n a l ) Can I watch TV while a program is recording? • Yes, you can watch what is recording as it is being recorded. You can also watch any program stored in the Now Playing List while another program is being recorded. If you have dual tuner, you can record one program while watching another. See page 3 for information about Dual Tuner.
Users_Guide_DTV3.1.book Page 122 Wednesday, June 4, 2003 7:08 PM C h a p t e r 8 T r o u b l e s h o o t i n g How do I get back to the last channel I was watching? • When watching live TV, typing a channel number jumps the DVR to that channel. Press ENTER/LAST if you want to go back to the prior channel. I can’t tune to one of my channels. • You may be using a channel list that does not include the channel you want.
Users_Guide_DTV3.1.book Page 123 Wednesday, June 4, 2003 7:08 PM Q u e s t i o n s A b o u t L i v e T V ( I n c l u d i n g S a t e l l i t e S i g n a l ) When I power on my TV, I see the message “Searching for satellite signal....” Your DVR is having trouble tuning to the channel you are on. Follow these steps to restore the video: • Try changing channels. If you see the same message on every channel, your video cable may have come loose.
Users_Guide_DTV3.1.book Page 124 Wednesday, June 4, 2003 7:08 PM C h a p t e r 8 T r o u b l e s h o o t i n g The audio and video are out of sync. • Try changing channels. • Press the PAUSE button on the remote control, then press BACK to move back a frame or two, then press PAUSE again to resume play. • Press the DIRECTV button; then press the LIVE TV button to return to live television. • Restart your DVR. From Messages & Setup select “Restart or Reset System,” then “Restart the Recorder.
Users_Guide_DTV3.1.book Page 125 Wednesday, June 4, 2003 7:08 PM Q u e s t i o n s A b o u t P i c k P r o g r a m s t o R e c o r d Questions About Pick Programs to Record There are very few or no shows listed when I press GUIDE or look for programs to record. I can’t find my program in the listings, although I know it's on. • Your DVR may not have all its program guide data yet. When you first begin to use your DVR, it begins to download guide information from the DIRECTV satellites.
Users_Guide_DTV3.1.book Page 126 Wednesday, June 4, 2003 7:08 PM C h a p t e r 8 T r o u b l e s h o o t i n g Can I recover a recorded program that was deleted? How can I save a program longer? • Unfortunately, there is no way to bring back a program that has been deleted from the Now Playing List. You can, however, choose to save programs longer. From the Now Playing List, highlight the program you wish to save longer and press SELECT to display the Program Information screen.
Users_Guide_DTV3.1.book Page 127 Wednesday, June 4, 2003 7:08 PM Q u e s t i o n s A b o u t P i c k P r o g r a m s t o R e c o r d What happens if a sports event I have scheduled to record goes into overtime? • The DVR service cannot predict whether a sporting event might go into overtime, but we provide a feature that lets you add from one extra minute to three hours at the end of a recording. The Overtime Scheduler™ has two options: Start Recording and Stop Recording.
Users_Guide_DTV3.1.book Page 128 Wednesday, June 4, 2003 7:08 PM C h a p t e r 8 T r o u b l e s h o o t i n g How do I clear all the letters I’ve entered on the alphanumeric keypad and start over? • Use the CLEAR button on the remote, or select “CLR” in the on-screen keypad. To remove one letter, select “DEL” in the keypad or press the BACK button on the remote.
Users_Guide_DTV3.1.book Page 129 Wednesday, June 4, 2003 7:08 PM Q u e s t i o n s A b o u t P i c k P r o g r a m s t o R e c o r d My program didn’t get recorded. I set the DVR up to record something, and it’s not in Now Playing List. • If this happens, you can check Recording History for an explanation why the program did not record. Recording History is the first selection available in the To Do List.
Users_Guide_DTV3.1.book Page 130 Wednesday, June 4, 2003 7:08 PM C h a p t e r 8 T r o u b l e s h o o t i n g What does it mean when my DVR says programs will be deleted earlier than planned? • 130 By default, all programs except pay per view events are kept for at least two days. After that, programs may be deleted to make room for other recordings you request. Recordings of pay per view events are kept until you delete them.
Users_Guide_DTV3.1.book Page 131 Wednesday, June 4, 2003 7:08 PM Q u e s t i o n s A b o u t P a r e n t a l C o n t r o l s Questions About Parental Controls My Parental Controls are not working. • For Parental Controls to work, they must be on (and not temporarily turned off). Whenever you enter a password to bypass Parental Controls, Parental Controls become temporarily turned off.
Users_Guide_DTV3.1.book Page 132 Wednesday, June 4, 2003 7:08 PM C h a p t e r 8 T r o u b l e s h o o t i n g Questions About the DVR’s Phone Calls How long does the daily call to the DVR service take? • It is typically a short call, less than three minutes. When the software is being updated, it may take longer, but this happens rarely (a few times a year). My DVR is not making the daily call to the DVR service.
Users_Guide_DTV3.1.book Page 133 Wednesday, June 4, 2003 7:08 PM Q u e s t i o n s A b o u t t h e • If you have call waiting, go to “Messages & Setup,” then “Recorder & Phone Setup,” then “Phone Connection,” then “Change Dialing Options.” Disable call waiting by entering the correct prefix in Call Waiting Prefix (usually *70,). • If you dial a prefix for outside lines, go to “Messages & Setup,” then “Recorder & Phone Setup,” then “Phone Connection,” then “Change Dialing Options.
Users_Guide_DTV3.1.book Page 134 Wednesday, June 4, 2003 7:08 PM C h a p t e r 8 T r o u b l e s h o o t i n g Why does the DVR have to be connected to a phone line? Do I need to keep the phone connected all the time? • The DVR should be plugged in to a land-based phone line at all times to receive the DVR service and DIRECTV® sports packages, and to communicate the purchase of pay per view events.
Users_Guide_DTV3.1.book Page 135 Wednesday, June 4, 2003 7:08 PM Q u e s t i o n s A b o u t A u d i o Questions About Audio I can’t select an alternate audio track. • Alternate audio tracks are not available for all programs. If a program has an alternate audio track, you can select it through the channel banner. • Programs are recorded with only one audio track, either the primary or an alternate audio track, so you cannot select an alternate audio track on a recorded program.
Users_Guide_DTV3.1.book Page 136 Wednesday, June 4, 2003 7:08 PM C h a p t e r 8 T r o u b l e s h o o t i n g Questions About Pay Per View How do I record a pay per view event? • If it is on now, tune to the channel carrying the program and press RECORD. • If it is on later, go to live TV, press the GUIDE button to see the guide. Highlight the program and press SELECT. How do I cancel a pay per view purchase? • You can cancel pay per view purchases before the program airs on the Purchases screen.
Users_Guide_DTV3.1.book Page 137 Wednesday, June 4, 2003 7:08 PM Q u e s t i o n s • If the program exceeds a limit set with Parental Controls, and Parental Controls are on, you will need a password to view it. • If you are attempting to order a pay per view selection with your remote control and cannot, call DIRECTV Customer Care at the number provided on the back of this guide. A b o u t P a y P e r V i e w I can’t find the station of a pay per view program I ordered.
Users_Guide_DTV3.1.book Page 138 Wednesday, June 4, 2003 7:08 PM C h a p t e r 8 T r o u b l e s h o o t i n g Questions About the Remote Control My remote control doesn’t work with my television. • You need to program the DVR’s remote control to control some functions of your television or audio/visual equipment. See page 109. My remote control doesn’t work with my DVR. • 138 Your remote control’s batteries may be weak.
Users_Guide_DTV3.1.book Page 139 Wednesday, June 4, 2003 7:08 PM Q u e s t i o n s A b o u t t h e D I R E C T V ® D V R w i t h T i V o ® S e r v i c e Questions About the DIRECTV® DVR with TiVo® Service How do I prevent TiVo Suggestions from being automatically recorded and listed on Now Playing List? • Press the DIRECTV Button, then select “Messages & Setup,” then “My Preferences,” then “TiVo Suggestions,” then “No.
Users_Guide_DTV3.1.book Page 140 Wednesday, June 4, 2003 7:08 PM C h a p t e r 8 T r o u b l e s h o o t i n g How does my TiVo Suggestions list get generated? How does it know what I like? • Your personal TV preferences are based on programs you have rated with THUMBS UP and THUMBS DOWN. Also, any program you record that does not already have a Thumb rating is automatically given one THUMB UP. TiVo Suggestions isn’t making accurate suggestions for me.
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Users_Guide_DTV3.1.book Page 142 Wednesday, June 4, 2003 7:08 PM C h a p t e r 9 W a r r a n t y a n d S p e c i f i c a t i o n s Limited Warranty Limited Warranty SAMSUNG Manufactured DIRECTV® DVR 90 Days Free Labor/One Year Parts Exchange WHO IS COVERED? WHAT IS EXCLUDED? Your warranty does not cover: You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product is considered proof of purchase.
Ch9_WarrantySpecs_DTV3.1.fm Page 143 Saturday, June 14, 2003 2:39 PM Limited Warranty MAKE SURE YOU KEEP... Please keep your sales receipt or other document showing proof of purchase. Attach it to this User Guide and keep both nearby. Also keep the original box and packing material in case you need to return your product. BEFORE REQUESTING SERVICE... Please check the troubleshooting section of this guide. This may save you a call to Customer Care.
Ch9_WarrantySpecs_DTV3.1.fm Page 144 Thursday, May 20, 2004 5:11 PM C h a p t e r 9 W a r r a n t y a n d S p e c i f i c a t i o n s FCC Information Declaration of Conformity—Standards to which Conformity is declared: FCC Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Users_Guide_DTV3.1.book Page 145 Wednesday, June 4, 2003 7:08 PM F C C The REN is used to determine the number of devices that may connect to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company.
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Users_Guide_DTV3.1.book Page 147 Wednesday, June 4, 2003 7:08 PM S p e c i f i c a t i o n s MACROVISION COPYRIGHT PROTECTION The DVR incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited pay per view uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited. U.S. patent Nos.
Users_Guide_DTV3.1.book Page 148 Wednesday, June 4, 2003 7:08 PM C h a p t e r 9 W a r r a n t y a n d S p e c i f i c a t i o n s Safety Instructions This product was designed and manufactured to meet strict quality and safety standards. There are, however, some installation and operation precautions of which you should be particularly aware. Please read these instructions before operating the equipment and save them for future reference. 1.
Users_Guide_DTV3.1.book Page 149 Wednesday, June 4, 2003 7:08 PM S a f e t y I n s t r u c t i o n s 12. Object and Liquid Entry—Never push objects of any kind into this product through cabinet slots, as they may touch dangerous voltage points or short the parts, resulting in the risk of fire or electric shock. Never spill liquid of any kind on this product. 13.
Users_Guide_DTV3.1.book Page 150 Wednesday, June 4, 2003 7:08 PM C h a p t e r 9 W a r r a n t y a n d S p e c i f i c a t i o n s 21. Polarization—The DIRECTV® DVR is equipped with a plug that will fit into the power outlet only one way. Do not modify the plug. If the plug does not fit, contact your electrician to replace your outlet. To prevent electric shock, do not use this plug with an extension cord or outlet unless you can fully insert the blades without blade exposure. 22.
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Users_Guide_DTV3.1.book Page 152 Wednesday, June 4, 2003 7:08 PM A p p e n d i x A B a c k P a n e l R e f e r e n c e Back Panel Reference AC~In 1 4 2 3 5 6 7 8 10 9 11 12 13 14 This section describes the use of the connection jacks and switch on the back panel of the DIRECTV® DVR. If your setup doesn’t match any of the examples, you can use this information for general reference as you set up your equipment. 1.
Users_Guide_DTV3.1.book Page 153 Wednesday, June 4, 2003 7:08 PM B a c k P a n e l R e f e r e n c e functionality. Do not connect the DVR to digital PBX systems. Doing so may permanently damage your DVR’s modem and will void your warranty. 3. Cntrl Out (Serial): For future use. 4. Cntrl Out (IR): For future use. 5. USB (Universal Serial Bus) (2): For future use. 6.
Users_Guide_DTV3.1.book Page 154 Wednesday, June 4, 2003 7:08 PM A p p e n d i x A B a c k P a n e l R e f e r e n c e the remote control are pressed or to indicate signal strength when you are positioning your dish. If you use Digital Audio Out, you will not hear these tones. 10. Satellite In 2: If you have a Dual LNB satellite dish, you can connect the second satellite cable from your wall to the Satellite In 2 jack.
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Users_Guide_DTV3.1.book Page 156 Wednesday, June 4, 2003 7:08 PM A p p e n d i x B G N U G e n e r a l P u b l i c L i c e n s e GNU General Public License Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
Users_Guide_DTV3.1.book Page 157 Wednesday, June 4, 2003 7:08 PM G N U either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language. (Hereinafter, translation is included without limitation in the term “modification”.) Each licensee is addressed as “you”.
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Users_Guide_DTV3.1.book Page 159 Wednesday, June 4, 2003 7:08 PM G N U copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances.
Users_Guide_DTV3.1.book Page 160 Wednesday, June 4, 2003 7:08 PM A p p e n d i x B but not limited to loss of data or data being rendered inaccurate or losses sustained by you or third parties or a failure of the program to operate with any other programs), even if such holder or other party has been advised of the possibility of such damages. End of terms and conditions.
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Users_Guide_DTV3.1.book Page 162 Wednesday, June 4, 2003 7:08 PM I n d e x A A/V receiver 7 Programming remote to control 110 Access Card 6 Accessories and cables 9 Activate DIRECTV and DVR Services 29 Actor WishList. See WishList.
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Users_Guide_DTV3.1.book Page 164 Wednesday, June 4, 2003 7:08 PM I n d e x Remote control Incompatibility with some makes and models 113 Using 24 Using with both TV and A/V equipment 110 Reset System 108 Restarting the DVR 108 RF coaxial cable 10 S Safety instructions 148 Satellite dish antenna types 5 Satellite Dish Guided Setup 25 Satellite Receiver 5 Satellite Signal Strength 26 Satellite Signal Troubleshooting 28 Save longer, see Save Until... Save Until...
ProvoInsideBackCover.fm Page 1 Wednesday, June 4, 2003 7:22 PM Glossary of Icons TM TM These appear when you press the THUMBS UP or THUMBS DOWN button. You can give a program up to three Thumbs Up™ or three Thumbs Down™. These appear when an option—such as automatically scheduling an upcoming program or watching an additional program segment—is available. Press SELECT or THUMBS UP to choose thes option. DIRECTV Central and Showcases Appears on DIRECTV Central beside an option that changes.
