SmartViewer 4.3.0 User Manual Before installing or while using this program, visit the Samsung website www.samsungsecurity.com and download and upgrade with the latest S/W version available.
overview Contents overview 2 2 Contents 5 Key Features of SmartViewer 4 5 Terminology installation 6 Installation SmartViewer 9 Log in/out 12 Name and function of each item in Live Viewer 15 Connecting to or Disconnecting from the Device 6 9 live viewer 12 8 11 14 16 17 18 20 21 22 24 27 2_ overview What is SmartViewer? To check the Installation Status SmartViewer at a Glance Name and function of each item in the Video Window Camera List Alarm Out List & Control Event List Lis
search viewer 33 33 34 34 35 36 37 38 38 40 41 setup 43 Device List Date Search POS Search Heatmap search Advanced Search Digital Zoom PTZ Searching for Playable Data Playback Control Backup 43 Option Tab 48 User Tab 47 49 51 52 55 57 ● overview 37 Name and function of each item in Search Viewer Hide Camera Tab Viewer-Update Tab Log Information Tab Device Registration Tab Device-Update Tab Open Source License Notification On The Product English _3
overview What is SmartViewer? SmartViewer is an access control tool that enables you to connect to and control a remote Samsung product on your PC via the network. With this tool, you can access Samsung products anywhere around the world via the network, and check the video data from the connected cameras. You can also search for and play recording data in the product on a remote site, which will be an effective and convenient monitoring system.
Key Features of SmartViewer • Live Viewer -- Monitor a maximum of 36 videos from the connected cameras -- Save up to 2 hours of video as one monitoring file -- Support full screen mode -- Add video to a desired position with the drag & drop method ● overview -- Add video to the video screen by double-clicking -- Support Sequence (automatic screen transition) -- Favorite View & Sequence of Favorites • Search Viewer -- Play up to 16 videos simultaneously -- Support range backup (integrated viewer) --
installation Installation Install SmartViewer on a local PC and launch it. 1. Run the executable of SmartViewer (Setup Launcher) that is included in the installation CD or stored in your PC. 2. When you see the installation guide screen, click [ Next >]. 3. Specify the destination folder in which the installation files are copied. The default path is “C:\Program Files\Samsung\ SmartViewer\”. -- To change the path, click [ Change...] and specify a desired path or select a folder. 4.
6. Installing SmartViewer will proceed. ● installation 7. When the installation is completed, click [ Finish] to exit the installation screen.
installation Upgrade If you have SmartViewer installed on your PC, click the updater program to proceed with the upgrade. 1. Run the updater program, “Setup Launcher”. The confirmation dialog pops up. 2. Click [ Next >]. may occur when SmartViewer is MM `` Malfunction executed immediately after program upgrade. Execute SmartViewer after rebooting PC. To check the Installation Status When the installation is done, check if SmartViewer is installed properly. 1. Move to the menu. 2.
SmartViewer On your desktop, click the program icon that has been created automatically. SmartViewer gets started. ● SmartViewer Log in/out Login To access SmartViewer, you must log in with a registered account at first. 1. On your desktop, click the SmartViewer icon. The login dialog should appear. 2. Provide the user ID and password. Default ID : ADMIN must set the password of basic ID for the first login.
SmartViewer MM `` The following is an example of login failure, where you will see the error message. `` Login is disabled for 30 seconds if incorrect password is entered three times in a row. Logout When you have done with SmartViewer, log out to exit it.
SmartViewer at a Glance SmartViewer Screen Configuration. b c d e f g a ● SmartViewer h Item Shows the user ID. Description a ID b S/W title bar Displays the name of the software. c Log Out Click to log out. d Live Launches the Live Viewer. e Search Launches the Search Viewer. f Setup Open the setup screen. g Exit Terminates the application. h Video Screen Displays the Live Viewer or Search Viewer.
live viewer From the top right corner of the SmartViewer main screen, click the [Live] tab. Name and function of each item in Live Viewer b a c A t sr q p on m l k Item j i hg f e Description a Device List Displays the list of registered devices. It will show you only the connected devices when you have logged in. You can search a device to connect. b Connect/Disconnect Connects to or disconnects from the device. c Video Screen Displays the Live Viewer screen.
Item Description OSD Shows/hides the screen tip. h Sequence Performs automatic transition of the selected split screens. i Delete all files Delete all video files in the tile. j Switch Aspect Ratio Select an aspect ratio for display in the Live screen. k Full Screen Displays the current video in full screen. l Factory Default Returns the zoomed-in or –out screen to the default size (100%). m Zoom In/Out Enlarges or collapses the image.
live viewer Name and function of each item in the Video Window a b c l k jihg f e d Item Description a Camera Name Shows the name of the device. b Date & Time Displays the creation time and date of the video. c Device Recording d Record SmartViewer displays the recording status of the current PC: recording/stop. e Intelligent Video Analysis When a selected video analysis event for the corresponding camera is detected, indicator’s color changes accordingly.
Item Description k Microphone Display the status of using the microphone. l Video Encryption It shows whether the video is encrypted or not. Only available for devices that support encryption. ● live viewer Connecting to or Disconnecting from the Device To connect to the device 1. Select a device to connect to. Only those devices or groups that are registered in the Setup menu will be listed. 2. Click the [Connect ( )] button to the right of the device selection checkbox.
live viewer Camera List When the device is connected successfully, you will see a list of cameras that are connected to the device. Camera icons & description In the camera list, the icon to the left of the each camera name will show you the information of the specific camera. 1. 2. 3. : General camera : PTZ compliant camera : Camera in recording 4. : Disconnected 6. : Camera where talking is in process 5.
To select a tile HowTo 1 : Select a tile and double-click a Desired camera. The video from the selected camera will be displayed in the highlighted screen. HowTo 2 : Select a camera and drag and drop it to a desired tile. HowTo 3 : Drag and drop the selected camera video tile to a desired tile. The screen will switch to display the video from the selected camera. ● live viewer Alarm Out List & Control When the device is connected successfully, you will see a list of Alarm Out events.
live viewer Event List You can check the events that occurred from the device. If an event occurs, the event video will be displayed automatically, of which you can change the settings in the menu. Event icons & description In the event list, the icon to the left of each event will show the event information. 1. : Displays the occurrence of the Motion event. 3. : Displays the occurrence of the alarm. 2. 4. 5. : Displays the occurrence of the video loss.
Name and function of each item in the Event window ● live viewer Pause Play from 30 Seconds before the Occurrence Play Previous Event Post Event Fast Play Move by the Frame To check the entire events 1. From the top of the event list, click [Clear Event ( )]. 2. Check all the events that are not confirmed. For the event that is confirmed, the Unconfirmed icon in the right side will disappear. To lock scrolling of the event list 1. From the top of the event list, click [Scroll Lock ( )].
live viewer To play the latest event video manually 1. From the tile, select a channel to search for. 2. Right-click the channel to display the context menu where you select [Instant Replay]. The Receive Events window will appear. List of Device Status Information You can check the status of the device. To check the status information 1. Select a device status list. 2. Check the status of the selected device. Information including device status, name and occurrence time will be shown.
Favorite List Favorite is to save the current split mode setting and the videos from the cameras on the current screen. The Favorite feature is available only if you access the group. To add a favorite item 1. From the favorite item, click [Add ( You can add up to 10 favorite items. )]. ● live viewer 2. Select a site in the tree and press the [Enter] key. The current split mode and the videos from the camera on the screen will be saved in the name you entered.
live viewer Digital Zoom Digital Zoom is to enlarge the screen image using the magnifier function. This is an enlarged image on the screen; however, it is different from the optical zooming. The maximum factor of the digital zooming is x100 (10000%). Name and function of each item in Digital Zoom For the zooming purpose, you can use the buttons in the Digital Zoom list window as well as those in the bottom of the video window.
To select a digital zoom area 1. Click the [Zoom In ( )] button on the bottom. The shape of the mouse pointer will switch to [ ]. 2. Click an image to zoom in or select an area to enlarge. The selected image will be enlarged 100% per click. For a selected area, it will fit the screen. ● live viewer 3. Click the Zoom In button again. The shape of the mouse pointer will switch to normal and the zoom mode will be released. Digital zoom out 1. Click the [Zoom Out ( )] button on the bottom.
live viewer PTZ Control If the connected device supports the PTZ functions, you can control the PTZ camera remotely. MM `` Some connected cameras may not support PTZ function. For more information, refer to camera's user manual. `` Some PTZ functions can be controlled by the joystick.
Control Power PTZ Power PTZ is controlled with toggle. When Power PTZ is selected, the position clicked in video screen move to the center of the video. Control Area Zoom 2. When an area to enlarge is selected using a mouse, the zoom-in function is activated for the selected area. Controlling the Fish Eye PTZ 1. Fish eye PTZ is controlled with toggle. When Fish eye PTZ is selected, the PTZ will be moved in the direction of dragging in the video screen.
live viewer To control the preset You can save a specific position of the camera in advance or move to a predefined position. If you click the Preset button, the preset list in the camera will be displayed. can add up to 255 presets. (However, the maximum MM `` You count of presets provided may differ by device.) • If you select a preset item in the list, the camera focus will move to the predefined position of the preset.
To control the video of the Live Viewer You can save, print or record the video on the video screen of the selected camera. Capture Record ● live viewer Print To capture the screen This is to capture the video on the video screen in the picture format. You can choose to display the camera title, recording date/time and description on the video and specify the saving path. 1. Click [Capture ( )] on the bottom of the video screen. 3. Click [Set Path ( )] to specify the saving path. 2.
live viewer Record This is to record the video on the selected video screen in a video format. The video will be saved in the proprietary format with the dedicated viewer included. 1. Click [Record ( )] on the bottom of the video screen. 2. When the recording starts on the selected video screen, the record icon will be active. 3. To stop recording, click the record button again.
Video Sequence This is to transit the camera video screen automatically. This is useful especially if the number of connected cameras is greater than the split screens, as many cameras as the split screens will be displayed in the first sequence and the remaining cameras in the next sequence, and so on. )] on the bottom of the video screen. 1. Click [Sequence ( Auto sequence will be performed to fit the current split mode. MM `` You can change the sequence interval in “Setup > Viewer > Option > Sequence”.
live viewer Scroll View If the number of cameras that are currently connected is greater than the number of the selected tile pattern, use the scroll bar to move to the next or previous video. Ex) If two 4CH devices sets are connected in a 2x2 tile, you will have a total of 8 videos. You can scroll up or down the list and monitor 4 videos at once. < 1 CH ~ 4 CH > < 5 CH ~ 8 CH > MM `` Move the scroll bar up or down to move to the next or previous video in the list.
Apply Defog to Video Defog function can be set in the supporting devices. 1. Select a video from camera. 2. Click [Defog] menu at the bottom of video window. One from can be selected. Defog level can be selected when the mode is set as or . ● live viewer Changing the Profile If the registered device is a network camera, the profile can be changed. 1. Select a video from camera. 2. Right-click the mouse to display Context menu. Select [Change Profile] from the menu. 3.
live viewer Selecting a Fish Eye View Mode If your registered device is a Fish eye camera, you can change the fish eye view mode. Changing the Fish Eye Installation Type You can change the Fish eye installation type. The following view modes correspond to the installation locations.
search viewer From the top right corner of the SmartViewer main screen, click the [Search] tab. Name and function of each item in Search Viewer ● search viewer a b c d e f m g l h i Item k j Description a Device List Displays a list of devices available. b Date Search Displays the recording history. c POS Search Search for the POS use history using the time information and keyword. d Heatmap search e Advanced Search Displays the search options available.
search viewer Item Description Use the buttons to control the video screen. For more information, see “Name and function of each item in Live Viewer”. (page 12) j Video Screen Control Bar k Timeline Displays the data range to save using the color bars. l Zoom In/Out Zooms in or out the time range of the data found. m Video Screen Displays the data of video found. Indications of the Video Input Status You can check the input status of the camera video signal as follows: 1. : No data 3.
POS Search You can search for the POS use history using the time information and keyword. To perform the search 1. Specify the time information including year, month, day and time. ● search viewer 2. Enter a keyword for your search. • Find whole words only: If this option is not selected, the space between characters will be considered as AND. Ex) If you enter “2500WON cash”, the search will find only data items including both “2500WON” and “cash”.
search viewer Heatmap search In the video, you can check the frequency of appearance of objects (e.g.- human, car) in each area. Search 1. Select the camera/search target/year/month/date and time for your search. 2. Click or drag the video to select the area for your search. 3. Click on the button. View search results 1. The Heatmap search results are displayed in the list at the bottom. 2.
Advanced Search You can refine your search according to the record type. 1. Click the advanced search menu. The Advanced Search window appears. 2. Select a desired item to search for. ● search viewer • All : You can search for all camera videos from the selected device. • Manual, Alarm, Motion, Video Loss, Schedule, Intelligent Video Analysis, Audio Detection : The search will be performed on the current screen, whose mode will switch to one-channel (full) screen.
search viewer PTZ If you use a Fish eye camera, you can control the PTZ. Searching for Playable Data To specify the play time The blue vertical line in the result pane indicates the play time of the video. 1. Specify the time to search for. 2. Click the [ ] button to the right. The play time will switch to the specified time. MM `` You can drag the blue vertical line to change the play time. `` The time information on the bottom left corner indicates the current play time.
To select a camera to play If you double-click a camera in the result pane, the video of the selected camera will be added. The default of the timeline is 4 channels, where you can expand the area or use the scroll bar to add up to 16 channels for your search. 2. From the first empty screen on, the video of the selected camera will be displayed. MM `` If you drag and drop a camera in the result pane, the camera video will be added to the selected video window.
search viewer To move the play timeline When a recording data item is found, the current time point will be marked as the play timeline. 1. Select a data item to search for. The current time point will be marked as the play timeline. 2. Click the play timeline and drag and drop it to a desired start time. When the play time table is expanded, use the [Move ( , )] buttons to move the play time earlier or later.
Name and function of each item in play bar a b c 1. Play & Pause 2. Fast forward/backward (inactive in pause mode) Each time the button is clicked, videos are played at speeds of x2, x4, x8, x16, x32 and x64 in forward or reverse order. 3. Frame advance/reverse-frame advance The video will be played by the frame. The buttons will be inactive during the playback. 4. Skip/Skip backward Skips playing between events. MM `` Some equipments are not supported.
search viewer To resume the backup If backup is stopped, you can resume the backup later, starting from the stopped point. 1. To exit the backup screen, simply click [Continuous Later]. The current backup will be stopped with the backup screen closed. 2. Click [Backup ( )]. The backup screen for your last operation will appear again. 3. Click [Start]. Your last backup operation will be resumed. To change the file path You can backup video data to the PC where the program is currently running. 1.
setup MM `` When you access the setting page, all devices will be disconnected. Option Tab You can configure the Live Viewer or Search Viewer settings. OSD Display You can display/hide the on-screen information. Date/Time If checked, the time and date information will be displayed in the upper area of the video screen. English _43 ● setup Click [Setup ( )] in the top right corner of the program screen. Click viewer and device to display setup screen configured with tabs according to each function.
setup Information Icon If checked, the information of PTZ, speaker settings and recording status will be displayed in the lower area of the video screen. Camera Name If checked, the camera name will be displayed in the upper area of the video screen. Display Event If checked, the event will be displayed in the lower area of the video screen when it occurs. Show Rules of Intelligent video analysis Click the check box to display video analysis rules set in camera video screen.
Receive Events Auto pop-up of the Receive Events window You can select to create a popup window if there is an incoming event. If checked, the Receive Events window will pop up when an event occur as shown in the figure to the right. ● setup Motion Excluded You can select to receive a motion event, one of the event types. Intelligent Video Analysis Excluded. You can enable or disable notification on intelligent video analysis events. Audio Detection Excluded.
setup Others Options Language You can select a preferred OSD language for the viewer. Languages supported: Korean, English, Chinese, French, German, Italian, Russian, Spanish, Japanese, Turkish, Czech, Polish, Serbian, Rumanian, Portuguese, Dutch, Croatian, Hungarian, Greek, Taiwanese, Swedish, Danish, Norwegian and Finnish. MM `` Your change will be applied right away, but the exiting log information will remain in the previous language.
Hide Camera Tab Setup to display or not to display camera or alarm out objects below the device in a tree. MM `` Objects cannot be found from the tree using Find Object function if the camera is inactivated. `` Event information of an inactivated camera is not displayed.
setup User Tab You can add or delete a user, or change the ID or password. MM `` If Auto Login (admin) is set, you can launch SmartViewer directly without providing the ID and password. User List To add a user 1. Click [Add User]. 2. Enter your login ID. You can enter up to 31 characters for the ID including alphabets, numeric and ‘—’. 3. Enter the password. Password can be made up of 8 – 31 digits excluding spaces with a combination of English characters and numbers. 4.
To change the user information 1. Select a user whose information you want to change. 2. Click [Modify]. You can change the user information. To delete a user ● setup 1. Select a user to delete. 2. Click [Delete]. The selected user information will be deleted. MM `` You cannot delete an account in use now. Viewer-Update Tab Support SmartViewer update through a remote update server and export or import setup.
setup Auto Update If Auto Update is checked, check if a new software file is available in the server. To specify the interval of checking the update server You can specify the interval of checking the update server. 1. Specify the interval and the date. Select one from once/everyday/every week/every month, and you can specify the date/time according to your selection. 2.
Log Information Tab You can search for system-related logs by the occurrence time and by the item. ● setup 1. Specify the start and end times for the log search. 2. Click the checkbox of a desired log item to select it. 3. Click [Start searching]. The log information will be displayed in the log list. 4. To delete the list of logs that you have searched for, click [Remove All]. MM `` If you exit the program, the log list will be deleted. You can check the deleted log list in the following path.
setup Device Registration Tab You can add a device, check a list of registered devices, or change the device settings. is checked, logging in and accessing the device or a group that contains the device, the MM `` Ifdevice name registered to the corresponding DVR is shown in the device/camera name list. Device List Displays a list of devices that are registered by the user. To add a device automatically You can scan for a device in the local network before registering it. 1.
To add a device manually You can provide information for the device manually that you want to connect to. 1. Click [Add Manually]. The “Add Manually” should appear. ● setup 2. Select the model name of the device that you want to connect to. In case of a product of which the model is not in the list, registration is enabled by selecting integrated Samsung model name (Samsung DVR, Samsung Network Camera_ Encoder, Samsung NVR). more information, refer to the user manual of the MM `` For applicable device.
setup To change the device information You can change the device information. 1. Select a device of which the information you want to change and click [Modify]. You can change all information except for the model name. If you register a device in , you must complete the device registration and connect to the device before it can be listed in the current window.
Device Setup 1. Select a device. 2. Click [Device Setup page]. The Device Setup window appears where you can configure the device settings in details. Setup window may differ depending on the connected device; for more information, see the user manual of the MM `` The appropriate device. To run [Device Setup page] properly, log on as the administrator account of your OS. Device-Update Tab Update device firmware and export or import setup.
setup To update the device To update the software of the device, you should save the new software file to your PC in advance. 1. Select a device to update. 2. Select the new software for the update. 3. Specify the path of the update file. 4. Click [Firmware Update]. The program will start being updated with the update status displayed. can update multiple devices simultaneously, which will MM `` You be updated in the order of registration. `` Update function is not available in some devices.
Open Source License Notification On The Product The software included in this product contains copyrighted software that is licensed under the Boost Software License 1.0 / Stichting Mathematisch License/Code Project Open 1.02 License. •• Boost Software License : Boost C++ Libraries – boost •• Stichting Mathematisch License : Audio File Library •• Code Project Open 1.
2. Fair Use/Fair Use Rights. Nothing in this License is intended to reduce, limit, or restrict any rights arising from fair use, fair dealing, first sale or other limitations on the exclusive rights of the copyright owner under copyright law or other applicable laws. 3. License Grant.
SALES NETWORK SAMSUNG TECHWIN CO., LTD. Samsungtechwin R&D Center, 701, Sampyeong-dong, Bundang-gu, Seongnam-si, Gyeonggi-do, Korea, 463-400 TEL : +82-70-7147-8740~60 FAX : +82-31-8018-3745 SAMSUNG TECHWIN AMERICA Inc. 100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660 Toll Free : +1-877-213-1222 Direct : +1-201-325-6920 Fax : +1-201-373-0124 www.samsungcctvusa.com www.samsungtechwin.com www.samsungsecurity.com www.samsungipolis.com SAMSUNG TECHWIN EUROPE LTD.