User’s Guide Samsung Facsimile SF4500
ELECTRONICS Visit us at: http://samsungelectronics.com If you have access to this online service, you can download the UserÕs Guide from Samsung Electronics. P/N: JB68-60979A Rev. 1.
Trademarks ¥ SF4500 is the trademark of Samsung Electronics Co., Ltd.
Contents Chapter 1 Getting Started Set Up Your Machine __________________________________ 1.2 Unpacking ____________________________________________ 1.2 Locations and Functions ________________________________ 1.3 Front View _________________________________________ 1.3 Rear View _________________________________________ 1.3 Choosing a Location ___________________________________ 1.4 Setting Up Your Machine _______________________________ 1.4 Installing Print Cartridge _______________________________ 1.
1 Operation (Continued) 3 Troubleshooting Appendix ii Operation Receiving a Fax _______________________________________ 2.19 Receiving Automatically in Fax Mode ____________________ 2.20 Receiving Automatically in Tel/Fax Mode ________________ 2.20 Receiving Automatically in Ans/Fax Mode _______________ 2.21 Receiving Manually in Tel Mode ________________________ 2.21 Receiving Using an Extension Telephone _________________ 2.22 Polling Reception ______________________________________ 2.
Chapter 2 Operation (Continued) Making a Copy _______________________________________ 2.26 Automatic Dialling ____________________________________ 2.27 One-Touch Dialling ____________________________________ 2.27 Storing a Number for One-Touch Dialling ______________ 2.27 Dialling a One-Touch Number ________________________ 2.28 Using Address Label ________________________________ 2.28 Speed Dialling ________________________________________ 2.29 Storing a Number for Speed Dialling __________________ 2.
Chapter 3 Troubleshooting Troubleshooting ______________________________________ 3.2 Clearing Jams _________________________________________ 3.2 Document Jams While Sending a Fax __________________ 3.2 Paper Jams While the Machine is Printing ______________ 3.3 Error Messages ________________________________________ 3.5 Fixing Problems _______________________________________ 3.6 Fax Problems _______________________________________ 3.6 Print Quality Problems ______________________________ 3.
1 Getting Started 1.
Set Up Your Machine Unpacking Machine Document Exit Tray Telephone line cord 1.
1 Locations and Functions Getting Started Take a moment to familiarize yourself with the main components and understand their functions.
Choosing a Location To help guarantee trouble-free operation of your machine, place it on a flat, stable surface near your workstation. Leave enough space to allow for easy paper loading, paper exit and opening the front cover. Do not place your machine: - In direct sunlight. - Near heat sources or air conditioners. - In dusty or dirty environments. Setting Up Your Machine Handset and Handset Cradle 1. Plug one end of the coiled cord into the jack on the handset. Cradle Handset 2.
1 If you want to remove the handset, slide it down, then take it out. Getting Started Document Tray 3. Pull the document tray upward. Fold out the extender on the document tray, if necessary. Document Exit Tray 4. Insert the two tabs on the document exit tray into the slots on the front of your machine. Fold out the extender, if necessary. Document exit tray Extender Set Up Your Machine 1.
Connection Diagram 00000000 000000 00000000000 000000 000000000000 0000 000000000000000 000000 AC power cord Extension phone Phone line cord Telephone Line 5. Plug one end of the telephone line cord into the LINE jack and the other end into a standard phone wall jack. 000000 00000000 0000 000000 0000 Extension Phone 6. If you want to use a regular phone or answering machine with your machine, connect the phone.
AC Power Cord 1 7. Plug one end of the cord into the back of the machine and the other end into a standard, grounded 3-pin AC socket (220~240V, 60Hz). If you want to turn the machine off, unplug the power cord. 000000 00000000 0000 000000 0000 Set Up Your Machine 1.7 Getting Started The machine turns on. All lamps on the control panel light up and the display shows ÔPOWER INITIAL !! PLEASE WAITÕ. If there is no cartrige installed, or no paper, the display shows ÔNO CARTRIDGEÕ or ÔNO PAPERÕ.
Installing Print Cartridge When the machine is powered up without the print cartridge installed, the display shows ÔNO CARTRIDGE Õ. 1. Press the Cartridge button to move the cartridge carrier to the install position. 2. Lift the control panel ➀ and open the cartridge compartment cover ➁. ➁ ➀ Cartridge compartment cover Control panel 3. Remove the new print cartridge from its packaging. Hold the print cartridge by the black areas or coloured top only. Do not touch the copper area.
7. The display shows ÔTHE CARTRIDGE IS 1.NEW 2.USEDÕ. Choose ÔNEWÕ by pressing the 1 button, or by using the à or ¨ button, and pressing Enter. The display shows briefly ÔMONO INSTALLEDÕ. Set Up Your Machine 1.9 Getting Started 6. After installing the print cartridge, close the cover and replace the control panel. 1 5. Push the cartridge firmly in the direction of the arrow until it clicks into place.
Storing a Print Cartridge in the Storage Unit The print cartridge storage unit provides a convenient place to store an extra black print cartridge, and prevents an opened cartridge from drying out. To store a print cartridge in the storage unit : Insert the print cartridge into the storage unit, and slightly push it down. The storage unit prevents the print cartridge from drying out while providing easy access to it.
1 Loading Paper 1. Pull the paper extension on the paper bin all the way up. Paper extension 2. Fan and insert the paper, with the print side facing you. 3. Squeeze the left paper guide and move it to the right, to match the width of the paper. Paper Guide Set Up Your Machine 1.11 Getting Started The display shows ÔNO PAPERÕ when paper is not loaded. You can load approximately 130 sheets of paper.
Running Self Test Each time you install a new print cartridge, run the self test to check if the printer mechanism is functioning properly. 1. Press Menu, then press Self Test on the One-Touch keypad. The machine prints out a test pattern. 2. Examine the test pattern and look for a break in the diagonal line. A broken line shows any clogged nozzles. Run the self test again. If the diagonal lines are not broken, and the black bars are clear, the printer mechanism is functioning properly.
1 System Setup Adjusting Ringer Volume You can adjust the volume of the ringer to the desired volume: 1. Press Menu, then press System Setup on the One-Touch keypad. The display shows ÔRINGER VOLUME?Õ. 2. Press Enter, then use ringer. or ¹ to choose the desired volume of the The ringer sounds and the display shows the selected volume: HIGH; MED; LOW; OFF. Choosing OFF turns the ringer off. The machine will work normally even if the ringer is set to off. RINGER VOLUME LEVEL [ LOW ] 3.
3. Press Enter. The display asks you to choose the resolution or contrast. 1.RESOLUTION 2.CONTRAST 4. Press 1 to choose ÔRESOLUTIONÕ. 2 for ÔCONTRASTÕ. You can also choose the mode by pressing or ¹ and Enter. The display shows the current mode. 5. Press à or ¨ repeatedly until you find the desired mode. HOME RESOLUTION ¥STANDARD Ð use with most documents. ¥FINE Ð default resolution settings and should be used for documents with fine detail, or small print.
1 Setting Date and Time 1. Press Menu, then press Date & Time on the One-Touch keypad. The display asks you to choose a date format. SET DATE FORMAT 1.U.K. 2.USA 2. Choose the desired date format by pressing 1 for U.K., or 2 for USA. You can also choose the format by pressing à or ¨, then Enter. If you select USA, the date format will be displayed as MMDDYY. The U.K. will be displayed as DDMMYY. The display shows the current set date and time. DD-MM-YY HH:MM 07-07-98 10:30 3.
Setting System ID (Your Number and Name) The System ID will be printed at the top of each page sent from your machine. 1. Press Menu, then press System ID on the One-Touch keypad. The display asks you to enter the telephone number. If there is a number previously registered, the number appears. 2. Enter the telephone number (up to 20 digits) to which your machine is connected. You can enter alphanumeric characters using the number keypad, and include special symbols such as +, -, by pressing 0 repeatedly.
2 Operation 2.
Control Panel LCD Display The display shows the current status of your machine and guides you through various tasks using a menu system for each operation. Busy Lamp Flashes while receiving fax. Alarm Lamp Lights when something is wrong. Cartridge Use to replace the print cartridge. The button permits you to position the print cartridge carrier so that you may easily remove or replace the print cartridge. Busy Cartridge 01 Delete Use to delete digits in the edit mode.
Stop Stop an operation at any time. Copy Copy a document. Start/Enter Start a job. Also use to activate the selection shown in the display. Volume Menu p¥ Sto Redial/Pause Copy¥ Start / Enter ¥ Recall/Dual Darken Photo Lighten Contrast Resolution AB C DE F 1 2 3 GHI JK L MNO 4 5 6 PQRS TUV WXYZ 7 8 9 Operation Rcv. Mode Fine Express S.Fine Resolution Button and Lamps Choose the resolution. Fine is preset at factory. See page 2.8.
Number Keypad As you perform various tasks, you will need to enter names and numbers. For example, when you set up your machine you enter your name (or your companyÕs name) and telephone number. When you use the One-Touch dial or Speed Dial, you enter names and telephone numbers. When the display asks you to enter a name, the LCD reads: NAME:_ You can then use the procedures described below to enter up to 20 letters and special characters, numerals, or spaces.
2. When the letter you want appears in the display, press another number key labeled with the next letter you want. If the next letter is printed on the same number button, move the cursor by pressing ¨, then press the button. The blinking cursor moves right and the next letter appears in the display. NAME:OP 2 3. Select additional letters in the same way. When youÕre finished entering letters, press Enter.
Numbers You can enter the number of the remote fax machine manually by using the number keypad. The number you press appears in the display. TEL:95551212_ When the display asks you to enter a number, you can also use a One-Touch dial button (including Group dial) and 2-digit Speed Dial number. To enter a Speed number, press Speed, the 2-digit Speed Dial number, then Enter. Your machine lets you send the same document to more than one location.
Sending a Fax 2 Operation Preparing Documents for Faxing or Copying You can use the machine to fax or copy documents that are printed on standard letter, legal, or A4 size paper. Follow these guidelines to prepare your documents: ¥ Do not attempt to feed the following types of documents into the machine. Instead, make copies and insert the copies into the document tray.
Setting Document Resolution and Contrast We recommend sending documents printed using a typewriter, felt tip pen, black ink, or laserwriter. The paper should be white or very light, and of normal weight - not cardboard. Blue lines on a ruled pad donÕt fax well. When you send normal documents, you need not adjust the resolution and the contrast.
EXPRESS Mode If you want to copy or send a document quickly, you can activate EXPRESS mode. In EXPRESS mode, it quickly scans the document to be sent or copied. Press the EXPRESS button after loading documents. Fine and S.Fine resolution lamps light to indicate the EXPRESS mode. 2 If EXPRESS mode is activated, Fine or S.Fine resolution mode will be disabled. The maximum scan length is limited to A4 size. Operation Sending a Fax 2.
Loading Document 1. Turn the page face down. 2. Adjust the document guides to match the width of the document. 3. Slide the sheet down into the document tray, until itÕs gripped by the machine. document guide The automatic document feeder seizes and pulls in the page. The display shows ÔDOCUMENT READYÕ. You can insert up to 30 sheets at a time. If you insert more than one sheet, make sure the bottom sheet enters first.
Sending a Fax Automatically 1. After loading a document, enter the number of the remote fax machine using the number keypad. You can store One-Touch or Speed Dial numbers so that you can dial your most frequently used numbers with one touch of a button or a 2-digit Speed Dial number. For information on storing and using numbers in memory, see page 2.27. If you make a mistake while entering a number, move the cursor under the wrong digit by using à or ¨, and correct the number, or press Delete.
Cancelling Transmission Press Stop any time during transmission. Confirming Transmission When the last page of your document has been sent successfully, the machine beeps and returns to Standby Mode. If something went wrong during your fax transmission, an error message appears in the display. For a listing of error messages and their meanings, see page 3.5. If you receive an error message, press Stop to clear the message and try to send the document again.
Voice Request If youÕre sending or receiving a document and need to speak to the other person during the same phone call, use Voice Request to alert the person at the remote site. You can also respond to a Voice Request made by the person at the remote end. Sending a Voice Request 1. Press V.Req. while a document is being sent or received. Voice Request signal is stored and then sent to the remote fax machine after the document has been sent or received.
4. The display asks you to enter another fax number, to send the document to another location. ANOTHER FAX NO.? 1.YES 2.NO 5. If you want to send to more than one location, press 1 and enter another fax number using the number keypad, One-Touch dial, or 2digit Speed Dial number. Note that you cannot use a Group dial number for ANOTHER FAX NO. OR To send to one location or when you complete the last fax number setting, press 2. 6. The display asks you to enter a name.
Memory Transmission (Broadcasting) With Memory Transmission, documents are automatically stored in memory and sent to a remote station. Use this feature to send your documents to multiple locations. After sending, the documents are automatically erased from memory. 1. Load the document face down. If necessary, use Resolution, Contrast, or the EXPRESS button. For details, see page 2.8. 2. Press Menu, then Memory TX on the One-Touch keypad. 4.
Priority Transmission When priority transmission is enabled, a high priority document can be transmitted ahead of reserved operations. The document is scanned into memory, then transmitted when the current operation concludes. In addition, a priority transmission will interrupt a broadcast operation between stations (i.e., when transmission to station A ends, before transmission to station B begins) or between redial attempts. 1. Load the document face down.
Polling Transmission What is Polling Polling is when one fax machine requests another to send a document. This is useful when the person with the original document to be sent is not in the office. The person who wants to receive the document calls the machine holding the original and requests that the document be sent. In other words, it ÒpollsÓ the machine holding the original. Being Polled By a Remote Machine 2. Press Menu, then Polling on the One-Touch keypad.
Adding Documents To a Standby Operation You can add documents to a Delayed or Polling Transmission previously reserved in your machineÕs memory. 1. Load the document face down. If necessary, use Resolution, Contrast, or the EXPRESS button. For details, see page 2.8. 2. Press Menu, then Add/Cancel on the One-Touch keypad. The display asks you to select ÔADDÕ or ÔCANCELÕ. OPERATION 1.ADD 2.CANCEL 3. Press Enter to confirm ÔADDÕ. The display shows operations currently reserved in memory.
Receiving a Fax 2 Your multi-function machine has four reception modes: ¥ In Fax mode, the machine answers an incoming call and immediately goes into receive mode, waiting for a fax to be sent. ¥ In Tel/Fax mode, the machine answers an incoming call expecting to receive a fax. If the machine does not sense a fax signal, it will continue to sound the ringing tone to tell you it is a phone call. If you do not lift the handset during the ringing, the machine will switch to automatic fax reception mode.
Receiving Automatically in Fax Mode 1. Press Rcv.Mode until the Fax lamp lights. 2. When you get a call, the machine answers the call on the second ring and receives a fax automatically. You can change the number of rings. See ÔANSWER ON RINGSÕ on page 2.39. To adjust the Ringer Volume, press Menu, System Setup on the OneTouch keypad, Start to access Ringer Volume mode, then use ¹ or to choose the desired loudness. Receiving Automatically in Tel/Fax Mode 1. Press Rcv.Mode until the Tel/Fax lamp lights. 2.
Receiving Automatically in Ans/Fax Mode To use this mode, you must attach an answering machine (TAD) to the EXT jack on your fax machine (see page 1.6). 1. Press Rcv.Mode until both Fax and Tel/Fax lamps light. 2. When you get a call, the answering machine answers it. If the caller leaves a message, the answering machine stores the message normally. If your machine hears a fax tone on the line, fax receive mode is activated.
If Your Machine Is Out of Paper When it Receives a Fax - Receiving into Memory If your machine is set to receive a fax automatically and the recording paper has run out, a paper jam has occurred, the top cover has been opened, or you are making a copy or printing, the incoming documents are automatically stored in the fax machineÕs memory (approximately up to 80 pages). After receiving documents, the machine displays ÔMEMORY RECEIVEDÕ and the cause, ÔNO PAPERÕ, for example.
Polling Reception Your machine has the capability to Poll for documents which may be stored in a remote fax machine. Polling reception allows the machine to call a remote fax machine that is set up for polling, and retrieve documents from it. You may want to talk with the remote operator to make sure the remote fax machine is prepared to be polled before performing this procedure. Polling a Remote Machine 2.
Continuous Polling You can set your fax machine to automatically poll one or more unattended remote fax machines daily, as many times a day as you like, at regular intervals. 1. Press Menu, then Polling on the One-Touch keypad. The display shows the polling options; TX (Transmission Polling) and CONT (Continuous Polling). SELECT POLLING 1.TX 2.CONT. 2. Press 2 to choose ÔCONT.Õ. You can also press à or ¨ to choose, then press Enter. 3. Enter the number of the remote fax machine, then press Enter.
If the remote machine is secured with a Poll Code, you must enter the correct code, and press Enter. OR If the remote machine is not secured with a Poll Code, press Enter to accept [0000] which represents no code. 6. The display asks you to enter the START and END times. Enter the time your machine starts and ends polling everyday. Enter the time in 24hour format. For example, enter 2030 for 8:30 PM. → → [END] 23:30 2 [START 20:30 7. Press Enter when the time appears correctly in the display.
Making a Copy Making a Copy The resolution is automatically set to ÔS.FineÕ when copying begins. If you want to make a copy quickly with normal resolution, you can use the EXPRESS button. You can reduce or expand the image size by 1% increments from 25% to 200%. 1. Load a document with the print side facing down. If necessary, use the Contrast button to change the contrast. For details on Contrast, see page 2.8. 2. If you want to make a copy quickly with normal resolution, press EXPRESS. Both FINE and S.
Automatic Dialling One-Touch dialling lets you use any one of the 20 One-Touch buttons located on the left side of the machineÕs control panel to automatically dial a telephone or fax number. Storing a Number for One-Touch Dialling 1. Press and hold the One-Touch button (01 through 20) which you want to assign for 2 seconds. The display shows `Txx:Õ, where `xxÕ is the selected One-Touch button. 2. Enter the number you want to store by using the number keypad, then press Enter.
4. The display asks you to enter a name. Enter the desired name (up to 20 digits). For information on how to enter names, see page 2.4. OR If you donÕt want to assign a name, skip this step. If you assign a name to the number, the name appears in the display when you press the One-Touch button. 5. Press Enter. 6. To set another One-Touch number, press the desired button and repeat steps 2 through 5. OR To return to Standby Mode, press Stop. Dialling a One-Touch Number 1.
Speed Dialling You can store up to 50 telephone or fax numbers in 2-digit Speed Dial locations (01-50). Storing a Number for Speed Dialling 1. Press and hold Speed for 2 seconds. 2. Enter a 2-digit location number (01 through 50) at which you want to store a telephone or fax number, then press Enter. 4. To assign a name to the number, enter the desired name. For information on how to enter names, see page 2.4. OR If you donÕt want to assign a name, skip this step. 5. Press Enter. 6.
Group Dialling (for Multi-Address Transmission) Numerous One-Touch and Speed Dial numbers can be registered as a Group. By using the Group number, you can send a document to multiple parties in a single operation. Your machine will dial the remote numbers in stored sequence. If the number is busy, your machine will dial the next stored number and after dialling all of the stored numbers, will automatically redial any number previously busy.
Using Group Dialling (Multi-address transmission) You can use Group Dialling for Memory Transmission, Delayed Transmission, or Continuous Polling. Follow the procedure of the desired operation (Memory Transmission p. 2.15; Delayed Transmission - p. 2.13; Continuous Polling - p. 2.24). When you come to a step in which the display requests you to enter the remote fax number, press the One-Touch button to which you stored the Group number. You can use only one Group number in one operation.
Searching for a Particular First Letter 1. Press Search, then press the button labelled with the letter you want to search for. A name beginning with the letter appears in the display. For example, if you want to find the name ÔMOBILE,Õ press the Ô6Õ button, which is labeled with ÔMNO.Õ 2. Press to display the next name in the list, or ¹ to display the previous name. 3. When the name and number you want appear, press Start to dial. 2.
Other Functions 2 Operation Function Buttons Redial TO REDIAL THE NUMBER LAST CALLED Press Redial. If a document is loaded in the document tray, the machine automatically redials. TO SEARCH THROUGH REDIAL MEMORY 1. Press and hold Redial for 2 seconds. The Redial memory in your machine retains the last 10 numbers called. If you have dialled the same number multiple times, the machine does not count the duplicates. 2. Press want. or ¹ to search through memory until you find the number you 3.
Tone You may often need to use Touch-Tone dial signals to perform special operations by phone. Bank-by-phone and voice mail are two examples of systems that require these signals. If you have pulse service, you can still send Touch-Tone signals by following these steps. 1. Dial the number using pulse dialling. 2. When the remote phone answers, press . Any numbers you now press will be sent as Touch tones for the remainder of the call. 3. Dial the remaining numbers required by the service.
Printing Reports Your fax machine can print reports containing useful information Schedule Job, System Data, etc. The following reports are available: Help List This list shows the machineÕs basic functions and commands to use as a quick reference guide. Message Confirmation Report This report shows the fax number, the number of pages, elapsed time of the operation, the communication mode, and the communication results.
TO PRINT LIST 1. Press Menu. 2. Press the desired list button on the One-Touch keypad. On the One-Touch keypad, press Journal for transmission or reception journal, Help List for Help list, TX Confirm for message confirmation report, Schedule Job for schedule information list, Phone Book for telephone numbers list, System List for system data list. The selected list will print out. User Options Your fax machine has various user-selectable features.
¥ MESSAGE CONFIRM.ÑA message confirmation report shows whether the transmission was successful or not, how many pages were sent, etc. Press 1 to print a confirmation report automatically each time you send a fax (ON). Press 2 to turn this feature off (OFF). Press 3 to print only when an error occurs and the transmission was not successful (ERR). If you selected ON or ERROR in the previous Message confirm. option, you will be guided to its sub-option.
¥ AUTO REDUCTIONÑWhen receiving a document as long as or longer than the paper installed in your machine, the machine can reduce the data in the document to fit your recording paper size. Turn ON this feature if you want to reduce an incoming page that may otherwise need to be divided into two pages with only a few centimeters on the second page.
¥ RETRY INTERVALÑYour machine can automatically redial a remote fax machine if it was busy or does not answer the first call. Enter the number of minutes (from 1 to 7) using the number keypad. ¥ RETRY COUNTÑEnter the number of attempts (from 0 to 2) to redial the number before giving up. If you enter 0, the machine will not redial. ¥ FORCE MEMORY TXÑIf you are annoyed that you have to wait until documents in the feeder are sent out when you try to send or reserve another fax, turn this feature on.
3 Troubleshooting 3.
Troubleshooting Clearing Jams Document Jams While Sending a Fax If a document jams while you are sending it, ÔDOCUMENT JAMÕ appears in the display. Do not pull the document out of the slot. If you do this, it could harm your machine. 1. Open the control panel. 2. Carefully remove the jammed document. Then close the control panel firmly until it clicks into place. 3.
Paper Jams While the Machine is Printing If the paper jams while you are receiving, ÔPAPER JAMÕ appears in the display. Do not pull it out. If you do, it could harm the machine. IF JAMMED IN THE RECEIVED PAPER OUTPUT AREA Remove the jammed paper by hand, as shown. IF JAMMED IN THE PAPER FEED AREA 1. Remove the jammed paper as shown below. 3 Troubleshooting 2. After you have removed the jammed paper, load paper with the print side facing you.
IF JAMMED INSIDE THE MACHINE 1. Open the control panel ① and the cartridge compartment cover ②. ➁ ➀ 2. Carefully remove the jammed paper. 3. Replace the cover and the control panel. 3.
Error Messages Display Meaning DOCUMENT JAM The document you are sending has jammed in the feeder. Clear the document jam. See page 3.2. INK LOW The print cartridge has run out of ink. Install a new print cartridge. LOAD DOCUMENT You have tried to send a fax and there is no document loaded into the machine. MEMORY FULL The memory has become full. Either delete unnecessary documents stored in memory. Send your document when the memory is clear, or you can split the document into smaller parts.
Fixing Problems Your problem may be listed on page 3.5 in the ÔError MessagesÕ section. Below are other problems you can solve yourself. If not, call the service company shown on the ÒGuarantee.Ó Fax Problems Symptom The machine is not working, there is no display and the buttons are not working. Cause and Solution ¥ Unplug the machine and plug it in again. ¥ Check that your AC socket is live. ¥ Check the handset is connected properly. No dial tone.
Symptom Cause and Solution You cannot poll another machine. ¥ The fax machine you are polling may be using a Poll Code. The fax you receive has got blank spaces on it. ¥ The machine sending you the fax may be faulty. ¥ A noisy phone line can cause line errors. ¥ Check your machine by making a copy. ¥ The cartridge may be running out of ink. Spots on or lines missing from the fax you receive. ¥ Check if your phone line is noisy. You are receiving poorquality copies.
Print Quality Problems Symptom Cause and Solution ¥ The print cartridge may be running out of ink. Replace the print cartridge. See page 3.18. The Status monitor shows the amount of ink left in the cartridge. Light or blurred characters ¥ Make sure that you are using the correct type of paper. Try another type of paper. ¥ You may be printing on the wrong side of the paper. ¥ The print cartridge may need cleaning. See ÔSelf TestÕ on page 1.12. ¥ Make sure that you are using the correct type of paper.
Paper Feeding Problems Symptom Paper is jammed during printing. Paper sticks together. Cause and Solution Clear the paper jam. See page 3.3. ¥ Make sure that there is not too much paper in the bin. Depending on the thickness of your paper, the bin can hold up to 130 sheets. ¥ Make sure that you are using the correct type of paper. ¥ Remove paper from the bin, and flex or fan it. ¥ Humid conditions may cause some paper to stick together. Paper fails to feed.
Scanning Problems Symptom You cannot scan a document into memory. Cause and Solution ¥ Make sure that you load the document to be scanned into the document tray. ¥ There may not be enough available memory to store the document you want to scan. ¥ Print out any documents stored in memory. ¥ If there are any fax documents stored in memory waiting to be sent, wait until they are dispaged of. See page 2.22. There is no document or the document is loaded improperly. 3.
Maintenance Clearing Memory You can selectively clear information stored in your machineÕs memory. 2. SYSTEM DATA: restores user-selectable options to the default value. 3. DIAL/SCHEDULE: clears the One-Touch, Speed Dial, or Group dial numbers stored in memory. In addition, all the Schedule Job operations you have reserved are canceled. 4. TX-RX JOURNAL: clears all records of transmissions & receptions. 3. Move to the options by pressing one you want to clear. or ¹ repeatedly, until you find the 4.
Cleaning the Document Scanner To keep your machine working properly, occasionally clean the White Roller, ADF rubber, and the scanning glass. If they are dirty, documents sent to another fax machine will not be clear. Do not turn the power off to clean the scanner, as documents stored in memory will be lost. 1. Open the control panel. 2. Disassemble the White Roller as follows: Both ends of the White Roller have plastic bushings that are snapped shut with small tabs on them.
4. Clean the ADF rubber piece also. 5. Carefully wipe the scanning glass with a soft, dry cloth. If the glass is very dirty, first wipe it with a slightly dampened cloth, then with a dry one. Be careful not to scratch the glass surface. 3 Troubleshooting 6. Replace the roller in reverse order, and then close the control panel firmly until it clicks into place. Troubleshooting 3.
Printer Cartridge Maintenance To get maximum benefit from your print cartridges: ¥ Do not remove a print cartridge from its packaging until you are ready to install it. ¥ Do not refill print cartridge. The warranty will not cover damage caused by using refilled cartridges. ¥ Store the print cartridge in the same environment as the printer. ¥ Do not remove a print cartridge from the printer except to replace it, clean it, or switch between colour and black.
Wiping the Print Cartridge Nozzles and Contacts If print quality does not improve after repeating the nozzle test, the problem may be caused by dried ink on the: ¥ Print cartridge nozzles. ¥ Print cartridge contacts. ¥ Print cartridge carrier contacts in the printer. 1. Remove the print cartridge. See ÒReplacing the Print CartridgeÓ on page 3.18. 2. Use a clean cloth, dampened with water only, to gently clean the entire copper coloured area, including the nozzles and contacts.
Cleaning Cartridge Carrier Contacts and Deflector 1. Press the Cartridge button to move the print cartridge carrier to the load position. 2. Unplug the power cord from the electrical outlet or the rear of the machine. 000000 00000000 0000 000000 0000 3. Open the control panel and the cartridge compartment cover. Then, remove the print cartridge. 4. Use a CLEAN, DRY CLOTH to clean the print cartridge carrier contacts inside the printer. cartridge carrier 3.
5. Clean the carrier deflector inside the printer. carrier deflector 6. Plug the power cord in. 000000 00000000 0000 000000 0000 3 Maintenance 3.17 Troubleshooting 7. Press the Cartridge button, and install the print cartridge.
Replacing the Print Cartridge The print cartridge includes the ink supply and the printhead. Each time you replace the print cartridge, you are replacing the printhead as well. When you notice that the print becomes light or ÔINK LOWÕ appears in the display, replace your cartridge. ¥ A black print cartridge is provided with your machine. ¥ Your machine keeps separate ink supply counts. ¥ When you install a new print cartridge, you must select Ô1.NEWÕ in the display to reset the Ink Low counter.
3. Pull the print cartridge handle toward you until it clicks. Remove the print cartridge. 4. Remove a new print cartridge from its packaging and carefully remove the tape covering the print head. Hold the print cartridge by the coloured tab or black areas only. Do not touch the copper area. 3 If the print cartridge moves loosely in the carrier, it has not clicked into place. Repeat this step. Maintenance 3.19 Troubleshooting 5.
6. Replace the Cover and the Control Panel. 7. Select Ô1.NEWÕ by pressing 1. The display briefly shows ÔMONO INSTALLEDÕ, then the machine returns to Standby mode. ¥ When you install a new cartridge, you must select Ô1.NEWÕ. When you install a used cartridge, select Ô2.USEDÕ, which helps you monitor the amount of ink remaining. If you mix up several used cartridges, it will be difficult to check the amount of ink remaining. Once a new print cartridge is installed, use it until it has run out completely.
Cartridge Alignment You should print the alignment pattern if vertical lines or characters appear crooked. The alignment printing lets you straighten the vertical lines. On Your Machine Control Panel: 1. Press Menu, then press System Setup on the One-Touch keypad. 2. Press or ¹ repeatedly, until the display shows ÔARRANGE ALIGNMENT?Õ. 3. Press Enter. Alignment pattern is printed. A - Draft Mode Alignment 1 2 3 4 5 4 5 B - Normal Mode Alignment 3 2 3 4.
Appendix 4.
Specifications Type of unit Inkjet Desktop Facsimile Transceiver Applicable line Public Switched Telephone Network (PSTN); PABX Compatibility ITU Group 3, ECM Data compression scheme MH/MR/MMR (ECM) Modem speed 14400/12000/9600/7200/4800/2400 bps Scanning method Sheet-feed scanning using CIS Effective scanning width 210 mm Effective recording width 203 mm Reception memory 1M byte (about 80 pages) Memory backup time 30 minutes (min.) Input document size 8.5 inch (216mm) ADF capacity 30 sheets (0.
Power consumption 12 W (max.) in idle mode 32 W (max.) in print mode Dimension (W x D x H) 365 mm x 355 mm x 193 mm Weight Approx. 5.3 kg Environmental conditions Temperature 16 - 32 degrees C (10 - 40 degrees C) Humidity 8 - 80 % RH Print cartridge life Approximately 600 black pages at 4% coverage Print head nozzle 208 nozzles for black Acceptable Documents for Faxing, Copying Single Sheet Max 8.5 in. (W) ✕ 14 in. (L) (216 mm ✕ 356 mm) 2 or More Sheets 8.5 in. (W) ✕ 11.7 in.
Important Notice 1. Approved for connection to telecommunication systems, specified in the instructions. For use subject to the conditions set out in the instructions. This apparatus has been approved for connection to the Public Switched Telephone Network (PSTN) provided by British Telecommunications P.L.C., and the Hull City Telephone Department. 2. The equipment is approved for connection to the PSTN or compatible PBX which supports DTMF or Loop Disconnect signalling. 3.
10. The apparatus is capable of making outgoing calls to emergency services in the powered and unpowered modes of operations. 11. The apparatus should not be used in conjunction with other connected apparatus such that the aggregate voltage drops of all the apparatus, together with the volt are drop introduced at 40mA by any separate wiring that is used to link items of apparatus, exceeds 2.0 volts. The voltage drop of the SF4500 is 1.7 volts. 12.
Replacing the Fitted Plug Important The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 3 amp fuse. When you change or examine the fuse, you must fit the correct 3 amp fuse and fuse cover. If you have lost the fuse cover, do not use the plug until you get another fuse cover from the people you bought the machine from. The 13 amp plug is the most widely used type in the UK and should be suitable.
Index A address label 2.45 answer on ring 2.56 automatic redial 2.12 auto journal 2.54 automatic receive mode auto reduction 2.55 B broadcasting 2.20, 2.21 2.15 C call back message 2.52 cartridge (see print cartridge) cleaning cartridge nozzle 3.21 document scanner 3.17 connection extension phone 1.6 handset 1.4 phone line 1.6 power cord 1.7 continuous polling 2.24 contrast button and lamp 2.2 home mode setting 1.13 mode change 2.8 control panel 2.2 copy 2.26 1.15 2.13 E ECM 2.54 edit number or name 2.
H halftone 2.30 handset, install help list 2.52 force memory transmission 2.56 message confirm. report 2.54 print RTI 2.56 remote receiving code 2.54 retry count 2.56 retry interval 2.56 vertical reduction 2.55 1.4 J jam, clearing document 3.2 paper 3.3 journal 2.52 L loading document 2.10 envelope 2.33 paper 1.11 M manual receive (TEL mode) 2.21 memory clear 3.16 memory transmission 2.15 message confirmation report 2.52, 2.54 multi-communication report 2.52 N name, setting 2.4 O One-Touch dial 2.
printer cable, connection 1.7 driver, install 1.20 settings 2.28 test pattern 1.12 printing 2.27 problems 3.12 speed 2.34 print quality problems 3.9 setting 2.29 priority transmission 2.16 R recall 2.51 receiving ans/fax mode 2.21 fax mode 2.20 memory 2.22 mode 2.19 tel/fax mode 2.20 tel mode 2.21 using extension phone 2.22 redial 2.50 report, print 2.52 resolution button and lamp 2.2 home mode setting 1.13 mode change 2.8 ringer volume, adjust 1.13 system data list 2.52 system ID, setting 1.
Guarantee Limited Guarantee: We guarantee that this product has no faulty parts. If the machine breaks down during the guarantee period and this is caused by improper workmanship or a fault, we will repair or replace the machine. All repairs done under the guarantee must be done by a service centre we have authorised. You must keep the receipt as proof when you buy the machine. You must give this receipt to the service centre if they ask for it.
