Service manual

Troubleshooting
4-2
Samsung Electronics
4-2 Error Messages
Error Message Description Solution
RETRY REDIAL? The machine is waiting for the programmed inter-
val to automatically redial.
You can press START to immediately
redial, or STOP to cancel the redial
operation.
COMM. ERROR A problem with the facsimile communications has
occurred.
Try again.
DOCUMENT JAM Loaded document has Jammed in the feeder
When Document Jam aeeurred at ADF module
Clear the document Jam.
DOOR OPEN The side cover is not securely latched. Clear the cover until it clicks in place.
GROUP NOT AVAILABLE You have tried to select a group location where
only a single location number can be used, such
as when adding locations for a multi-dial opera-
tion.
Try again, check location for group.
LINE ERROR Your unit cannot connect with the remote
machine, or has lost contact because of a prob-
lem on the phone line. When the mechine has a
problem in cause of fax data reception step
Try again. If failure persists, wait an
hour or so for the line to clear then try
again.
LOAD DOCUMENT You have attempted to set up a sending opera-
tion with no document loaded.
Load a document and try again.
MEMORY FULL The memory has become full. Either delete unnecessary documents, or
retransmit after more memory becomes
available, or split the transmission into
more than one operation.
NO ANSWER The remote machine was not answered after all
the redial attempts.
Try again.
Make sure the remote machine is OK.
NO. NOT ASSIGNED The speed dial location you tried to use has no
number assigned to it.
Dial the number manually with the key-
pad, or assign the number.
NO PAPER
[ADD PAPER]
The recording paper has run out. The printer sys-
tem stops.
Load the recording paper in the paper
feeder.
OVERHEAT The printer part has overheated. Your unit will automatically return to the
standby mode when it cools down to nor-
mal operating temperature. If failure per-
sists, call service.
PAPER JAM 0
OPEN/CLOSE DOOR
Recording paper has jammed in paper feeding
area.
Recording paper is jammed in pick-up unit
Press STOP and clear the jam.
PAPER JAM 1/2
OPEN/CLOSE DOOR
Recording paper has jammed inside the unit.
Recording paper has jammed in paper exit unit.
Clear the jam.
TONER LOW Toner may be low Toner may be unevenly distributed.
Remove the toner cartridge and shake it
gently to evenly distribute the toner. Then
replace the toner cartridge.
TONER EMPTY When the machine has encountered the Toner
Empty.
Replace the Toner Cartridge.
DRUM WARNING When the machine has encountered the drum
life,14000 print pages.
Use little more change if “REPLACE
DRUM” is marked in LCD window.
REPLACE DRUM When the machine has encountered the out of
from lifr, 15000 print pages.
Replace the Drum Cartridge.