User’s Guide SCX-465x/465xN/4021S/4321NS Series SCX-465xF/4521FS/4521HS Series SCX-465xFN/465xHN/4521NS Series BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
BASIC 1. Introduction 3.
BASIC 5.
1. Introduction This chapter provides information you need to know before using the machine.
Key benefits Environmentally friendly Convenience • To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 56). • Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard (see "Easy Capture Manager" on page 199). • To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 169).
Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 105). • Print watermark: You can customize your documents with words, such as “CONFIDENTIAL” (see "Using advanced print features" on page 169). • Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 169).
Features by models Some features and optional goods may not be available depending on model or country.
Features by models Software Software SPL printer driver SCX-465x Series SCX-465xN Series SCX-4021S Series SCX-4321NS Series SCX-465xF Series SCX-4521FS Series SCX-4521HS Series SCX-465xFN Series SCX-465xHN Series SCX-4521NS Series ● ● ● ● ● ● PCL printer driver PS printer driver XPS printer driver Direct Printing Utility Samsung Easy Printer Manager Scan to PC settings ● Fax to PC settings ● ● Samsung Easy Document Creator ● ● Samsung Printer Status ● ● AnyWeb Print ● ● SyncThru™ Web
Features by models Software SyncThru Admin Web Service Easy Eco Driver SCX-465x Series SCX-465xN Series SCX-4021S Series SCX-4321NS Series SCX-465xF Series SCX-4521FS Series SCX-4521HS Series SCX-465xFN Series SCX-465xHN Series SCX-4521NS Series ● ● (SCX-465xN/4321NS Series only) (SCX-465xFN/465xHN/4521NS Series only) ● ● ● Fax Samsung Network PC Fax Scan Twain scan driver ● ● WIA scan driver ● ● Samsung Scan Assistant ● ● (●: Included, Blank: Not available)
Features by models Variety feature SCX-465x Series SCX-465xN Series SCX-4021S Series SCX-4321NS Series SCX-465xF Series SCX-4521FS Series SCX-4521HS Series SCX-465xFN Series SCX-465xHN Series SCX-4521NS Series Hi-Speed USB 2.
Features by models Features SCX-465x Series SCX-465xN Series SCX-4021S Series SCX-4321NS Series SCX-465xF Series SCX-4521FS Series SCX-4521HS Series SCX-465xFN Series SCX-465xHN Series SCX-4521NS Series ● Handset (SCX-4655HN/4521HS Series only) (SCX-4521NS Series Chinese model only) Fax Multi-send ● Delay send ● Priority send ● Duplex send Secure receive ● Duplex print Send/ Receive forward - fax Send/ Receive forward - email Send/ Receive forward - server ●
Features by models SCX-465x Series SCX-465xN Series SCX-4021S Series SCX-4321NS Series SCX-465xF Series SCX-4521FS Series SCX-4521HS Series SCX-465xFN Series SCX-465xHN Series SCX-4521NS Series Scanning to WSD ● ● Scan to PC ● ● Features Scan Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan
Features by models Copy Features SCX-465x Series SCX-465xN Series SCX-4021S Series SCX-4321NS Series SCX-465xF Series SCX-4521FS Series SCX-4521HS Series SCX-465xFN Series SCX-465xHN Series SCX-4521NS Series ID card copying ● ● Reduced or enlarged copying ● ● Collation ● ● 2-up/4-up ● ● Adjust background ● ● Poster Clone Book Margin shift Edge erase Gray enhance Duplex copy a. Windows only.
Useful to know The machine does not print. A paper jam has occurred. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 53). • Open and close the front door. (see "Front view" on page 22). • Remove the driver and install it again (see "Installing the driver locally" on page 30). • Select your machine as your default machine in your Windows (see "Setting your machine as a default machine" on page 168).
About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user’s guide are explained in the glossary chapter. • All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.
Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols Do not use if the power cord is damaged or if the electrical outlet is not grounded.
Safety information 5 Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. Operating method Caution This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing. Burns could occur. It can cause damage to the machine.
Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This machine's power reception device is the power cord. To switch off the power supply, remove the power cord from the electrical outlet.
Safety information 7 Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger. Otherwise, it can cause damage to the machine, and could result in electric shock or fire. Do not put a cover over the machine or place it in an airtight location, such as a closet. If the machine is not well-ventilated, this could result in fire. Do not overload wall outlets and extension cords.
Safety information Keep the power cable and the contact surface of the plug clean from dust or water. When storing supplies such as toner cartridges, keep them away from children. Otherwise, this could result in electric shock or fire. Toner dust can be dangerous if inhaled or ingested. • Do not remove any covers or guards that are fastened with screws. Using recycled supplies, such as toner, can cause damage to the machine. • Fuser units should only be repaired by a certified service technician.
Machine overview 9 Accessories Power cord Quick installation guide Software CDa Handsetb Misc. accessoriesc a. The software CD contains the print drivers, user’s guide, and software applications. b. Handset model only (see "Features by models" on page 7). c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
Machine overview 10 Front view 3 Handle 8 Scanner glass 4 Tray 9 Paper width guide on a manual feeder 5 Front cover 10 Toner cartridge • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). SCX-465x/4021S Series 1 8 9 7 6 5 2 10 4 3 1 Scanner lid 6 Output support 2 Control panel 7 Output tray 1.
Machine overview SCX-465xN/4321NS/465xF/4521FS/4521HS/ 465xFN/465xHN/4521NS Series 1 1 Document feeder cover 11 2 Document feeder guide cover 12 2 3 3 9 8 14 5 Control panel 15 Document feeder input tray 6 Handle 16 Handseta 17 Paper width guide on a manual feeder 18 Toner cartridge 7 6 11 Paper width guide on a document feeder Document feeder output support 5 7 13 Scanner glass 4 4 10 Document feeder output tray Scanner lid Tray 8 Front cover 9 Output support 10 O
Machine overview SCX-465xN/4321NS/465xF/4521FS/4521HS/ 465xFN/465xHN/4521NS Series 11 Rear view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 1 2 SCX-465x/4021S Series 3 4 5 1 1 USB port 2 Network porta 3 Extension telephone socket (EXT.
Control panel overview • This control panel may differ from your machine depending on its model. There are various types of control panels. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 1 Eco Turn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page 56).
Control panel overview 13 4 ID Copy Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page 60). Power/ Wakeup Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds. Display screen Shows the current status and displays prompts during an operation.
Control panel overview 2 Darkness Adjust the brightness level to make a copy for easier reading, when the original contains faint markings and dark images. Press this button and the display will Print Screen? on the display screen. If you want to print only the active screen, select the Active. If you want to print the whole screen, select Full. Print Screen 3 ID Copy 4 Power/ Wakeup 5 6 Fax Copy Turns the power on or off, or wakes up the machine from the power save mode.
Control panel overview 14 15 Numeric keypad Dials a number or enters alphanumeric characters (see "Keypad letters and numbers" on page 166). On Hook Dial When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone (see "Receiving manually in Tel mode" on page 195).
Turning on the machine 1 Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22). 2 Power is turned on automatically. SCX-465x/4021S/465xN/4321NS Series press (Power/Wakeup) button on the control panel. If you want to turn the power off, press and hold (Power/Wakeup) button for about 3 seconds.
Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 138). • If you are a Macintosh or Linux operating systems user, refer to the "Installation for Macintosh" on page 129 or "Installation for Linux" on page 131.
Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 16 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. 3 4 Follow the instructions in the installation window. Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 30). 1.
2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options.
Menu overview The control panel provides access to various menus to setup the machine or use the machine’s functions. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Some menu names may differ from your machine depending on its options or the models. • The menus are described in the Advanced Guide (see "Useful Setting Menus" on page 150).
Menu overview Fax Featurea Darkness Normal Dark+1- Dark+5 Light+5- Light+1 Resolution Priority Send Fax Setupa Sending Send Fax Forward to Fax Rcv. Forward Copy Feature Change Default Resolution Reduce/Enlarge Off Redial Term Darkness Darkness Auto Prefix Dial Original Size Normal Enhance Lev.1 Auto Report Dark+1- Dark+5 Enhance Lev.2 Light+5- Light+1 Erase Lev.1-Erase Lev.
Menu overview Copy setup Change Default Machine Setup Machine IDa Paper Size Copies Fax Numbera Paper Type Reduce/Enlarge Darkness Original Type Adjust Bkgd Date & Timea Clock Modea Language Power Save Auto Power Offb Wakeup Event Margin Sound/Volume Key Sound Alarm Sound TCP/IP(IPv4) Scedule Jobsa DHCP Junk Faxa BOOTP Network Conf.c Static Usage Counter TCP/IP(IPv6) Fax Optionsa IPv6 Activate Maintenance DHCPv6 Config d Speaker CLR Empty Msg.
Machine’s basic settings After installation is complete, you may want to set the machine's default settings. To change the machine’s default settings, follow these steps: Enter the correct time and date using arrows or numeric keypad (see "Keypad letters and numbers" on page 166). • Month = 01 to 12 • Day = 01 to 31 It may be necessary to press OK to navigate to lower-level menus for some models.
Machine’s basic settings • When you press the power/Wakeup button, start printing, or a fax is received, the product will wake up from the power saving mode. • Press (Menu) > System Setup > Machine Setup > Wakeup Event > Button Press > On on the control panel. When you press any button except power button, the machine wake up from the power save mode.
Media and tray This chapter provides information on how to load print media into your machine. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. 2 Tray overview To change the size, you need to adjust the paper guides. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine. • Using inflammable print media can cause a fire.
Media and tray 3 Loading paper in the tray 2 Flex or fan the edge of the paper stack to separate the pages before loading papers. 3 Place the paper with the side you want to print facing up. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22). 1 Open the tray. Then, adjust the tray size to the media size you are loading (see "Tray overview" on page 38). 2 1 2.
Media and tray • Do not push the paper guide too far causing the media to warp. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. • If you do not adjust the paper guide, it may cause paper jams. 4 Squeeze the paper guide and slide it to the edge of the paper stack without causing it to bend. 5 When you print a document, set the paper type and size for the tray (see "Setting the paper size and type" on page 46).
Media and tray 4 Loading in manual feeder The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 105). Tips on using the manual feeder • Load only one type, size and weight of print media at time in the manual feeder. • To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.
Media and tray 2.
Media and tray 5 Types Printing on special media Tray ● Envelope The table below shows the special media usable in each tray. Preprinted The media is also shown in the Printing Preferences. To get the higest printing quality, select the proper media type from the Printing preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 54). Cotton For example, if you want to print on labels, select Labels for Paper Type.
Media and tray Envelope Printing successfully on envelopes depends upon the quality of the envelopes. To print an envelope, place it as shown in the following figure. - Condition: should not be wrinkled, nicked, nor damaged. - Temperature: should resist the heat and pressure of the machine during operation. • Use only well-constructed envelopes with sharp and well-creased folds. • Do not use stamped envelopes.
Media and tray Labels To avoid damaging the machine, use only labels designed for use in laser printers. • When selecting labels, consider the following factors: - Adhesives: Should be stable at your machine’s fusing temperature. Check your machine’s specifications to view the fusing temperature (about 170°C (338°F)). - Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.
Media and tray Preprinted paper 6 Setting the paper size and type When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. After loading paper in the paper tray, set the paper size and type using the control panel buttons. It may be necessary to press OK to navigate to lower-level menus for some models.
Media and tray 7 • The settings set from the machine driver override the settings on the control panel. a To print from an application, open an application and start the print menu. b Open Printing Preferences (see "Opening printing preferences" on page 54). c Press the Paper tab and select an appropriate paper. • If you want to use special-sized paper such as billing paper, select the Paper tab > Size > Edit...
Media and tray 8 9 Preparing originals • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches). • Do not attempt to load the followings of paper, in order to prevent paper jam, low print quality and machine damage. - Carbon-paper or carbon-backed paper - Coated paper - Onion skin or thin paper - Wrinkled or creased paper - Curled or rolled paper - Torn paper • Remove all staples and paper clips before loading.
Media and tray 1 Lift and open the scanner lid. 2 Place the original face down on the scanner glass. Align it with the registration guide at the top left corner of the glass. 3 Close the scanner lid. • Leaving the scanner lid open while copying may affect copy quality and toner consumption. • Dust on the scanner glass may cause black spots on the printout. Always keep it clean (see "Cleaning the machine" on page 79).
Media and tray • Be careful not to break the scanner glass. You may get hurt. 2 Flex or fan the edge of the paper stack to separate the pages before loading originals. 3 Load the original face up into the document feeder input tray. Make sure that the bottom of the original stack matches the paper size marked on the document input tray. • Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt.
Media and tray 4 Adjust the document feeder width guides to the paper size. Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the machine" on page 79). 2.
Basic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 169). 3 Select your machine from the Select Printer list. 4 The basic print settings including the number of copies and print range are selected within the Print window. 10 Printing If you are a Macintosh or Linux operating systems user, refer to the Advanced Guide (see "Macintosh printing" on page 176 or "Linux printing" on page 177).
Basic printing 11 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • ) in the Windows task bar. You can also cancel the current job by pressing (Stop/Clear) on the control panel. 2.
Basic printing 12 Opening printing preferences 4 Click Properties or Preferences. • The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. • When you select an option in Printing Preferences, you may see a warning mark or . An mark means you can select that certain option but it is not recommended, and an mark means you cannot select that option due to the machine’s setting or environment. 1 2 3 Open the document you want to print.
Basic printing Using a favorite setting Select more options and click (Update), settings will be added to the Presets you made. To use a saved setting, select it from the Presets dropdown list. The machine is now set to print according to the settings you have selected. The Presets option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use.
Basic printing 14 Eco printing The Eco function cuts toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing. 1 Select (Menu) > System Setup > Machine Setup > Eco Settings on the control panel. 2 Select the option you want and press OK. • If you press the Eco button from the control panel, eco mode is enabled. The default setting of Eco mode is Multiple Pages per Side (2) and Toner Save.
Basic printing Setting eco mode on the driver Open the Eco tab to set Eco mode. When you see the eco image ( means the eco mode is currently enabled. • ), that The actual amount displayed is only an estimate as the actual amount may differ depending on the operating system used, computing performance, application software, connection method, media type [thickness], media size, job complexity, etc. Eco options • Printer Default: Follows the settings from the machine's control panel.
Basic copying 16 For special printing features, refer to the Advanced Guide (see "Copy menu" on page 152). Changing the settings for each copy Your machine provides default settings for copying so that you can quickly and easily make a copy. 15 Basic copy 1 If your machine has a (copy) button. 2 Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 48).
Basic copying 3 Select the option you want and press OK. For example, the Light+5 being the lightest, and the Dark+5 being the darkest. 4 Press (Stop/Clear) to return to ready mode. Reduced or enlarged copy You can reduce or enlarge the size of a copied image from 25% to 400% from the document feeder or scanner glass. • This feature may not be available depending on model or optional goods (see "Variety feature" on page 10).
Basic copying To scale the copy by directly entering the scale rate • The original must be placed on the scanner glass to use this feature. 1 If your machine has a (copy) button. (copy) button on the control panel, Press the 2 Select (Menu) > Copy Feature > Reduce/Enlarge > Custom on the control panel. 3 4 5 Enter the copy size you want using the numeric keypad. Press OK to save the selection. Press • If the machine set to Eco mode, this feature is not available.
Basic copying 5 Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. 6 Press (Start) button. • If you do not press the copied. (Start) button, only the front side will be • If the original is larger than the printable area, some portions may not be printed. 2.
Basic scanning For special scanning features, refer to the Advanced Guide (see "Scan features" on page 182). If you see Not Available message, check the port connection, or select Enable Scan from Device Panel in Samsung Easy Printer Manager > Switch to advanced mode > Scan to PC Settings. 18 Basic Scanning 3 Select the scan destination you want and press OK. Default setting is My Documents. This is the normal and usual procedure for scanning originals.
Basic faxing 19 • This function is not supported for SCX-465x/4021S/465xN/4321NS Series (see "Control panel overview" on page 25). • For special faxing features, refer to the Advanced Guide (see "Fax features" on page 189). Preparing to fax Before you send or receive a fax, you need to connect the supplied line cord to your telephone wall jack (see "Rear view" on page 24). Refer to the Quick Installation Guide how to make a connection.
Basic faxing 4 Enter the destination fax number (see "Keypad letters and numbers" on page 166). 5 Press (Start) on the control panel. The machine starts to scan and send the fax to the destinations. • If you want to send a fax directly from your computer, use Samsung Network PC Fax (see "Sending a fax in the computer" on page 190). • When you want to cancel a fax job, press machine starts transmission.
Basic faxing 1 2 3 4 5 Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 48). Select Multi send report is printed after sending faxes. Adjust the resolution and the darkness to suit your fax needs (see "Adjusting the document settings" on page 65). Select 21 Receiving a fax (Menu) > Fax Feature > Multi Send on the control panel. Enter the number of the first receiving fax machine and press OK.
Basic faxing Resolution The default document settings produce good results when using typical textbased originals. However, if you send originals that are of poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax. 1 2 Select panel. (fax) > • Photo Fax: Originals containing shades of gray or photographs. • Color Fax: Original with colors. • Memory transmission is not available in this mode.
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.
Ordering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service. 3.
Available supplies When supplies reach the end of their life spans, you can order the followings of supplies for your machine: Type Toner cartridge Average yielda Approx. 2,500 pages Region Ab Part name MLT-D117S SCX-D4725A a. Declared yield value in accordance with ISO/IEC 19752. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size. b.
Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”. Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below.
Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions.
Storing the toner cartridge 3 Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size. For example, if you print a lot of graphics, the consumption of the toner is higher and you may need to change the cartridge more often. 3.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner. Illustrations on this user’s guide may differ from your machine depending on its options or models.
Redistributing toner 3.
Replacing the toner cartridge Click this link to open an animation about replacing a toner cartridge. • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22). • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
Replacing the toner cartridge When a toner cartridge has reached the end of life, the machine will stop printing. 3.
Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. • It may be necessary to press OK to navigate to lower-level menus for some models. 1 2 3 Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel. Select the option you want and press OK. • Total: Displays the total number of pages printed.
Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. • It may be necessary to press OK to navigate to lower-level menus for some models. 1 2 3 Select (Menu) > System Setup > Maintenance > TonerLow Alert on the control panel. Select the option you want. Press OK to save the selection. 3.
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Cleaning the machine 5 Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green area of the toner cartridge.
Cleaning the machine 3.
Cleaning the machine 6 Cleaning the scan unit 3 Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed. Wipe the surface of the scanner until it is clean and dry. 4 1 3 2 • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine.
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine securely. 3.
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 85 • Clearing original document jams 86 • Clearing paper jams 91 • Understanding the status LED 94 • Understanding display messages 96 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
Tips for avoiding paper jams By selecting the correct media s, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 38). • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading. • Do not use creased, damp, or highly curled paper. • Do not mix papers in a tray.
Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. 4.
Clearing original document jams 1 Original paper jam in front of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10). 4.
Clearing original document jams 2 Original paper jam inside of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10). 4.
Clearing original document jams 4.
Clearing original document jams 3 Original paper jam in exit area of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10). 1 2 Remove any remaining pages from the document feeder. Gently remove the jammed paper from the document feeder. 4.
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4 In tray Click this link to open an animation about clearing a jam. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22). 4.
Clearing paper jams 5 Inside the machine Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22). 4.
Clearing paper jams 4.
Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel overview" on page 25). • To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 96). • You also can resolve the error with the guideline from the computers’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page 213 ).
Understanding the status LED LED ( ) Power / Wakeup Eco Status Blue Green Description On The machine is in power save mode. Off The machine is in ready mode or machine’s power is off. On Eco mode is on. The default setting of Eco mode is 2-up and toner save. Off Eco mode is off. a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752.
Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative. • When you call for service, provide the service representative with the contents of display message.
Understanding display messages 7 Toner-related messages Message Install Toner Meaning Suggested solutions A toner cartridge is not installed. Install a toner cartridge. The toner cartridge you have installed is not for your machine. Install a Samsung-genuine toner cartridge, designed for your machine. Small amount of toner is left in the indicated cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for a replacement.
Understanding display messages Message Replace new cartridge Meaning Suggested solutions The indicated toner cartridge has almost reached its estimated cartridge life. • You can choose Stop or Continue as shown on the control panel. If you select Stop, the printer stops printing and you cannot print any more without changing the cartridge. If you select Continue, the printer keeps printing but the printing quality cannot be guaranteed.
Understanding display messages 8 Network-related messages Message Network Problem: IP Conflict Meaning The network IP address you have set is being used by someone else. Suggested solutions Check the IP address and reset it if necessary (see "Printing a network configuration report" on page 135). 4.
Understanding display messages 9 Misc. messages Message Door Open Meaning Suggested solutions The cover is not securely latched. Close the cover until it locks into place. Door of scanner is open. The document feeder cover is not securely latched. Close the cover until it locks into place. Error [error number] The machine unit cannot be controlled. Reboot the power and try the printing job again. If the problem persists, please call for service. The scanner is locked. Reboot the power.
5. Appendix This chapter provides product specifications and information concerning applicable regulations.
Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Dimension Width x Length x Height Description SCX-465x Series 410 x 295 x 341mm SCX-4021S Series SCX-465xN Series 410 x 295 x 388 mm SCX-4321NS Series SCX-465xF Series SCX-4521FS Series SCX-4521HS Series SCX-465xFN Series SCX-465xHN Seriesa SCX-4521NS Series Weight Machine with consumables SCX-465x Series 8.
Specifications Items Description SCX-465xF Series 9.7 Kg SCX-4521FS Series SCX-4521HS Seriesa SCX-465xFN Series SCX-465xHN Seriesa SCX-4521NS Seriesa Noise Levelb Ready mode Less than 26 dB (A) Print mode Less than 53 dB (A) Copy mode Scanner glass Less than 53 dB (A) Document feeder Less than 55 dB (A) Scanner glass Less than 52 dB (A) Document feeder Less than 54 dB (A) Scan mode Temperature Humidity Power ratingc Operation 10 to 32°C (50 to 89.
Specifications Items Power consumption Description Average operating mode Less than 450 W Ready mode Less than 65W Power save mode • SCX-465x/4021S Series: Less than 1.0 W • SCX-465xN/4321NS Series: Less than 1.1 W • SCX-465xF4521FS/4521HS Series: Less than 1.3 W • SCX-465xFN/465xHN/4521NS Series: Less than 1.5 W Power off mode Less than 0.45 W a. Dimensions and weight are measured without a handset. b. Sound Pressure Level, ISO 7779.
Specifications 2 Print media specifications Print media weight/Capacitya Type Size Dimensions Tray Plain paper Manual feedingb Letter 216 x 279 mm (8.5 x 11 inches) 71 to 85 g/m2 (19 to 23 lbs bond) 71 to 85 g/m2 (19 to 23 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) • 250 sheets of 75 g/m2 (21 lbs bond) • 1 sheet US Folio 216 x 330 mm (8.5 x 13 inches) A4 210 x 297 mm (8.27 x 11.69 inches) Oficio 216 x 343 mm (8.5 x 13.5 inches) JIS B5 182 x 257 mm (7.17 x 10.
Specifications Print media weight/Capacitya Type Size Dimensions Tray Refer to the Plain paper section Refer to the Plain paper section Refer to the Plain paper section Thin paper Refer to the Plain paper section Refer to the Plain paper section Cotton Refer to the Plain paper section Refer to the Plain paper section Colored Refer to the Plain paper section Refer to the Plain paper section Pre-printed Refer to the Plain paper section Refer to the Plain paper section Recycled Refer to the
Specifications Print media weight/Capacitya Type Size Dimensions Tray Manual feedingb Bond paper Refer to the Plain paper section Refer to the Plain paper section Unavailable • 1 sheet Archive Refer to the Plain paper section Refer to the Plain paper section Unavailable • 1 sheet Minimum size (custom) 76 x 127 mm (3 x 5 inches) 60 to 163 g/m2 (16 to 43 lbs bond) Maximum size (custom) 216 x 356 mm (8.5 x 14 inches) a.
Specifications 3 System requirements Microsoft® Windows® Requirement (recommended) Operating system CPU RAM free HDD space Windows® 2000 Intel® Pentium® II 400 MHz (Pentium III 933 MHz) 64 MB (128 MB) 600 MB Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.
Specifications Macintosh Requirements (Recommended) Operating system CPU Mac OS X 10.4 Mac OS X 10.5 RAM Free HDD space • Intel® processors • 128 MB for a powerPC based Mac (512 MB) • PowerPC G4/G5 • 512 MB for an Intel-based Mac (1 GB) • Intel® processors 512 MB (1 GB) 1 GB 1 GB • 867 MHz or faster Power PC G4/G5 Mac OS X 10.6 • Intel® processors 1 GB (2 GB) 1 GB Mac OS X 10.7 • Intel® processors 2 GB 4 GB 5.
Specifications Linux Items Operating system Requirements Redhat® Enterprise Linux WS 4, 5 (32/64 bit) Fedora 5 ~ 13 (32/64 bit) SuSE Linux 10.1 (32 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit) SuSE Linux Enterprise Desktop 10, 11 (32/64 bit) Debian 4.0, 5.0 (32/64 bit) CPU Pentium IV 2.4GHz (Intel Core™2) RAM 512 MB (1GB) Free HDD space 1 GB (2 GB) 5.
Specifications 4 Network environment Network models only (see "Features by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Specifications Network interface • Ethernet 10/100 Base-TX Wired Lan Network operating system • Windows® 2000, Windows® XP, Windows Server® 2003, Windows Vista®, Windows® 7, Windows Server® 2008 R2 • Various Linux OS • Mac OS X 10.
Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 5 Laser safety statement The printer is certified in the U.S.
Regulatory information 6 8 Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. 7 ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
Regulatory information 10 11 China only Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in the european union and other european countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Regulatory information (The United States of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 12 Taiwan only 13 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Regulatory information Canadian radio interference regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.
Regulatory information FCC Statement for Wireless LAN use: 16 Germany only While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W/cm2 may be exceeded at distances close to the antenna installed. Therefore, the user must maintain a minimum distance of 20cm from the antenna at all times. This device cannot be colocated with another transmitter and transmitting antenna. 17 Turkey only 15 Russia only 5.
Regulatory information 18 19 Canada only This product meets the applicable Industry Canada technical specifications. / Le present materiel est conforme aux specifications techniques applicables d’Industrie Canada. The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface.
Regulatory information 20 FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. In the event that terminal equipment causes harm to the telephone network, the telephone company should notify the customer that service may be stopped.
Regulatory information • When programming emergency numbers and/or making test calls to emergency numbers, use a non-emergency number to advise the emergency service dispatcher of your intentions. The dispatcher will give you further instructions on how to actually test the emergency number. • This machine may not be used on coin service or party lines. • This machine provides magnetic coupling to hearing aids.
Regulatory information 22 Declaration of conformity (European countries) Approvals and Certifications Hereby, Samsung Electronics, declares that this [SCX-465x Series/ SCX-4021S Series] is in compliance with the essential requirements and other relevant provisions of Low Voltage Directive (2006/95/EC), EMC Directive (2004/108/EC).
Regulatory information 23 Israel only 5.
Regulatory information 24 China only 5.
Copyright © 2012 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
User’s Guide SCX-465x/465xN/4021S/4321NS Series SCX-465xF/4521FS/4521HS Series SCX-465xFN/465xHN/4521NS Series ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
ADVANCED 1. Software Installation 4. Special Features Installation for Macintosh 129 Altitude adjustment 165 Reinstallation for Macintosh 130 Entering various characters 166 Installation for Linux 131 Registering authorized users 167 Reinstallation for Linux 132 Printing features 168 Scan features 182 Fax features 189 2. Using a Network-Connected Machine 5.
ADVANCED 6.
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 138).
Installation for Macintosh 1 2 3 4 5 6 7 8 9 10 Make sure that the machine is connected to your computer and powered on. 14 Open the Applications folder > Utilities > Print Setup Utility. • Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop. 15 Click Add on the Printer List. • Double-click the MAC_Installer folder > Uninstaller OS X icon. Click Continue. 16 Click Agree to agree to the license agreement. 17 For Mac OS X 10.
Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 3 4 5 6 Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop. Double-click the MAC_Installer folder > Uninstaller OS X icon. Enter the password and click OK. When the uninstall is done, click OK.
Installation for Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 1 The installation program added the Unified Driver Configurator desktop icon and the Unified Driver group to the system menu for your convenience.
Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. 3 Open Terminal program.
2. Using a NetworkConnected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 134 • Wired network setup 135 • Installing driver over the network 138 • IPv6 configuration 147 Supported optional devices and features may differ according to your model (see "Features by models" on page 7).
Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 2 SyncThru™ Web Admin Service Web-based machine management solution for network administrators.
Wired network setup 4 5 Printing a network configuration report Setting IP address You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. This will help you to set up a network. • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 24). • TCP/IPv6 is not supported by this program.
Wired network setup 6 Click the icon (third from left) in the SetIP window to open the TCP/ IP configuration window. 7 Enter the machine’s new information into the configuration window as follows. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. IPv4 configuration using SetIP (Macintosh) Before using the SetIP program, disable the computer firewall from System Preferences > Security > Firewall.
Wired network setup Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 135) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. 6 7 Select Apply, then OK, and OK again. Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 135) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8.
Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 3 Select Install Now. • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 24). 6 Windows 1 Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address" on page 135).
Installing driver over the network If your machine is not found on the network or locally, an error message appears. Select the option you want and click Next. 5 The searched machines will be shown on the screen. Select the one you wish to use and click OK. Following command-line are effective and operated when command is used with /s or /S. But /h, /H or /? are exceptional commands that can be operated solely.
Installing driver over the network Command- line Definition /a”” or Specifies destination path for installation. /A”” The destination path should be a fully qualified path. Description Since machine drivers should be installed on the OS specific location, this command applies to only application software. Command- line /x or /X /up”” or Specifies printer name. Printer instance shall be /N”” created as specified printer name.
Installing driver over the network Command- line /o or /O /f”” or Definition Description Opens Printers and Faxes folder after installation. This command will open Printers and Faxes folder after the silent installation. Specifies log filename. It will create a log file to a specified folder. /F”” The default log file is created in the system temp folder if not specified. /h, /H or /? Shows Command-line Usage. 7 8 Click Agree to agree to the license agreement.
Installing driver over the network 14 Open the Applications folder > Utilities > Print Setup Utility. • 15 • For Mac OS X 10.5-10.7, if Auto Select does not work properly, choose Select Printer Software and your machine name in Print Using. 21 For Mac OS X 10.5-10.7, click the “+” icon. A display window will pop up. Click Add. Your machine appears in the Printer List, and is set as the default machine. For Mac OS X 10.4, click IP Printer. • 17 For Mac OS X 10.5-10.
Installing driver over the network Install the Linux driver and add network printer 1 2 3 4 5 6 7 8 9 10 11 12 Add a network printer Make sure that the machine is connected to your network and powered on. Also, your machine’s IP address should have been set. 1 2 3 4 5 6 7 8 Download the Unified Linux Driver package from the Samsung website. Extract the Download file and open the new directory. Double-click the cdroot folder > autorun icon. The Samsung installer window opens. Click Next.
Installing driver over the network To use the UNIX printer driver, you have to install the UNIX printer driver package first, then setup the printer. You can download the UNIX printer driver package from the Samsung website ((http://www.samsung.com > find your product > Support or Downloads). 6 “./install” install is the installer script file which is used to install or uninstall the UNIX Printer Driver package. Use “chmod 755 install” command to give the permission to the installer script.
Installing driver over the network Uninstalling the printer driver package The utility should be used to delete the printer installed in the system. a Run “uninstallprinter” command from the terminal. It will open the Uninstall Printer Wizard. The installed printers are listed in the drop-down list. b Select the printer to be deleted. c Click Delete to delete the printer from the system. d Execute the “. /install –d” command to uninstall the whole package. e To verify removal results, execute the “.
Installing driver over the network 9 10 11 12 Check the Collate option to receive copies already sorted. Check the Reverse Order option to receive copies in the reverse order. Check the Make Default option to set this printer as default. Click OK to add the printer. 2.
IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. 6 7 • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7 or "Menu overview" on page 33). Click Add a local printer in the Add Printer windows. The Add Printer Wizard window appears. Follow the instructions in the window. If the machine does not work in the network environment, activate IPv6. Refer to the next section followed by.
IPv6 configuration Setting IPv6 addresses 11 From the SyncThru™ Web Service The machine supports the following IPv6 addresses for network printing and managements. • Link-local Address: Self-configured local IPv6 address (Address starts with FE80). • Stateless Address: Automatically configured IPv6 address by a network router. • Stateful Address: IPv6 address configured by a DHCPv6 server. • Manual Address: Manually configured IPv6 address by a user.
IPv6 configuration 6 Check the Manual Address check box. Then, the Address/Prefix text box is activated. 7 Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A through F). 8 9 Choose the DHCPv6 configuration. Click the Apply button. Using SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL.
3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup.
Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 33). The following are tips for using this chapter • The control panel provides access to various menus to set up the machine or use the machine’s functions.
Copy menu 1 Item Copy feature Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33).
Copy menu Item Description Item Prints an image without its background. This copy feature removes the background color and can be helpful when copying an original containing color in the background, such as a newspaper or a catalog. Adjusts the layout format such as ID copy, 2/4-up. 2-up or 4-up Reduces the size of the original images and prints 2 or 4 pages onto one sheet of paper. 2 3 4 1 2 1 Description Adjust Bkgd • Off: Does not use this feature. • Auto: Optimizes the background.
Copy menu 2 Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: Press (copy) > Item Change Default (Menu) > Copy Setup on the control panel. Description The copy options can be set to those most frequently used. 3.
Fax menu 3 Item Fax Feature Description Sends a fax to multiple destinations (see "Sending a fax to multiple destinations" on page 64). Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). Multi Send You cannot send a color fax using this feature. Sets your machine to send a fax at a later time when you will not be present (see "Delaying a fax transmission" on page 191).
Fax menu Item Rcv. Forward Description Forwards the received a fax. If you are out of office but have to receive the fax, this feature may be useful. • See "Forwarding a received fax" on page 193. Secure Receive Add Page Cancel Job Stores the received fax in memory without printing out. To print received documents, you need to enter the password. You can prevent your received faxes from being accessed by unauthorized people (see "Receiving in secure receiving mode" on page 196).
Fax menu 5 Item Receiving setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). Auto Reduction Automatically reduces an incoming fax page to fit the size of the paper loaded in the machine. Discard Size Discards a specific length from the end of the received fax. Junk Fax Setup Blocks any unwanted faxes that you stored in the memory as junk fax numbers.
System setup 6 Item Machine setup Description Sets how long the machine waits before going to power save mode. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). Power Save When the machine does not receive data for an extended period of time, power consumption is automatically lowered. Auto Power Off When the machine does not receive action for a specific time, power turns off automatically.
System setup Item Description Item Determine whether or not the machine continues printing when it detects the paper does not match the paper settings. Auto Continue Allows you to save print resources and enables ecofriendly printing. • Default Mode: Select whether to turn the Eco mode on or off. • Off: If a paper mismatch occurs, the machine waits until you insert the correct paper. • On: If a paper mismatch occurs, an error message will display.
System setup 7 8 Paper setup Sound / Volume Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: To change the menu options: • • Press Item (Menu) > System Setup > Paper Setup on the control panel.
System setup 9 Item Description Report Turns on or off the sounds from the telephone line through the speaker, such as a dial tone or a fax tone. With this option set to Comm. which means the speaker is on until the remote machine answers. Speaker You can adjust the volume level using On Hook Dial. You can adjust the speaker volume only when the telephone line is connected. a Press (fax) on the control panel. b Press On Hook Dial. A dial tone sounds from the speaker.
System setup 10 Item Description Fax Sent Prints information on the faxes you have recently sent. Fax Received Prints information on the faxes you have recently received. Scheduled Jobs Prints the document list currently stored for delayed faxes along with the starting time and type of each operation. Maintenance Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33).
System setup 11 Option Network setup Network Conf. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). • Press Description This list shows information on your machine’s network connection and configuration. You can sets whether to use Ethernet on or off. Protocol Mgr. You can sets whether to use SyncThru™ Web Service or not.
4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment 165 • Entering various characters 166 • Registering authorized users 167 • Printing features 168 • Scan features 182 • Fax features 189 • The procedures in this chapter are mainly based on Windows 7. • It may be necessary to press OK to navigate to lower-level menus for some models.
Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the altitude where you are. 4,000 m (13,123 ft) • If your machine is connected to the network, you can set the altitude via SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 202).
Entering various characters As you perform various tasks, you may need to enter names and numbers. For example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers or email addresses in memory, you may also enter the corresponding names. 1 Entering alphanumeric characters Press the button until the correct letter appears on the display. For example, to enter the letter O, press 6, labeled with MNO.
Registering authorized users This feature may not be available depending on model or optional goods (see "Features by models" on page 7). If you have connected your machine to a network and set up the network parameters correctly, you can scan and send images over the network. To send a scanned image through email or via network server safely, you must register account information of authorized users to your local machine using SyncThru™ Web Service.
Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 52). If you want to change the settings for each print job, change it in Printing Preferences. • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). 4 Setting your machine as a default machine 3 Changing the default print settings 1 2 3 4 Click the Windows Start menu. Select Control Panel > Devices and Printers. Right-click on your machine.
Printing features 5 Using advanced print features 1 Check the Print to file box in the Print window. 2 3 Click Print. XPS printer driver: used to print XPS file format. • See "Features by models" on page 7. • The XPS printer driver can be installed only on Windows Vista OS or higher. • Install optional memory when an XPS job does not print because the printer is out of memory.
Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name, that appears in the printer properties window may differ depending on the machine in use. • Some menus may not appear on the display depending on options or models.
Printing features Item Description Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet. Booklet Printinga • If you want to make a booklet, you need to print on Letter, Legal, A4, US Folio, or Oficio sized print media. 8 9 • The Booklet Printing option is not available for all paper sizes. Select the available paper Size option under the Paper tab to see what paper sizes are available.
Printing features Item Description • Double-sided Printing • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. This option is available only when you use the PCL/XPS printer driver. • Double-sided • None: Disables this feature. a Printing (Manual) • Long Edge: This option is the conventional layout used in bookbinding. • Short Edge: This option is the conventional layout used in calendars.
Printing features Item Watermark (Creating a watermark) Watermark (Editing a watermark) Watermark (Deleting a watermark) Description a To change the print settings from your software application, access Printing Preferences. b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Enter a text message in the Watermark Message box. You can enter up to 256 characters. The message displays in the preview window.
Printing features Item Overlaya (Creating a new page overlay) Overlaya (Using a page overlay) Overlaya (Deleting a page overlay) Description a b c d To save the document as an overlay, access Printing Preferences. Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears. In the Edit Overlay window, click Create. In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default is C:\Formover).
Printing features Item Description • This feature is available only if you have installed the optional memory or mass storage device (HDD) (see "Variety feature" on page 10). • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Print Mode: The default Print Mode is Normal, which is for printing without saving the printing file in the memory. - Normal: This mode prints without storing your document in the optional memory.
Printing features Changing printer settings 6 Macintosh printing You can use advanced printing features when using your machine. Some features may not be available depending on models or options. It means that the features are not supported. Printing a document When you print with a Macintosh, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Macintosh: 1 2 Open the document to print.
Printing features Printing on both sides of the paper Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature" on page 10). Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information about that option's feature, which is provided from the driver.
Printing features Printing from applications There are a lot of Linux applications that allow you to print using Common UNIX Printing System (CUPS). You can print on your machine from any such application. 1 2 3 Open an application, and select Print from the File menu 4 Change the print job properties using the following four tabs displayed at the top of the window. 5 6 7 Click Apply to apply the changes and close the Properties window. Click OK in the LPR GUI window to start printing.
Printing features Configuring Printer Properties 8 Unix printing Using the Printer Properties window provided by the Printers configuration, you can change the various properties for your machine as a printer. 1 Some features may not be available depending on models or options. It means that the features are not supported (see "Features by models" on page 7). Open the Unified Driver Configurator. If necessary, switch to Printers configuration.
Printing features To take advantage of the printer features provided by your printer driver, press Properties. 5 Press OK to start the print job. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing. • Multiple pages: Print several pages on one side of the paper. • Page Border: Choose any of the border styles (e.g.
Printing features Margins tab • Use Margins: Set the margins for the document. By default, margins are not enabled. The user can change the margin settings by changing the values in the respective fields. Set by default, these values depend on the page size selected. • Unit: Change the units to points, inches, or centimeters. Printer-Specific Settings tab Select various options in the JCL and General frames to customize various settings.
Scan features • TWAIN: TWAIN is the one of a preset imaging applications. Scanning an image launches the selected application, enabling you to control the scanning process. This feature can be used via the local connection or the network connection (see "Scanning from image editing program" on page 184). • Samsung Scan Assistant/Samsung Easy Document Creator: You can use this program to scan images or documents. • For basic scanning features, refer to the Basic Guide (see "Basic scanning" on page 62).
Scan features 10 11 Setting the scan settings in the computer Scanning from network connected machine This feature may not be available depending on model or optional goods (see "Features by models" on page 7). 1 Open Samsung Easy Printer Manager (see "Using Samsung Easy Printer Manager" on page 210). 2 3 4 Select the appropriate machine from the Printer List. Select Scan to PC Settings menu.
Scan features 12 • ID is the same ID as the registered scan ID for Samsung Easy Printer Manager > Scanning from image editing program Switch to advanced mode > Scan to PC Settings. • Password is the 4 digit number registered password for Samsung Easy Printer Manager > Switch to advanced mode > Scan to PC You can scan and import documents at the image editing software such as Adobe Photoshop, if the software is TWAIN-compliant. Follow the steps below to scan with TWAIN-compliant software: Settings.
Scan features 13 14 Scanning using the WIA driver Your machine supports the Windows Image Acquisition (WIA) driver for scanning images. WIA is one of the standard components provided by Microsoft Windows 7 and works with digital cameras and scanners.
Scan features 4 5 Set the scan options. If scanning does not operate in Image Capture, update Mac OS to the latest version. Image Capture operates properly in Mac OS X 10.4.7 or higher. Click Scan. 15 Macintosh scanning Scanning from network connected machine Scanning from USB connected machine 1 Make sure that the machine is connected to your computer and powered on.
Scan features - Click Connect. If a warning message appears, click Change Port.. to select port, or If TWAIN UI appears, click Change Port.. from the Preference tab and select a new port. • • 5 6 For 10.5 - Click Devices > Browse Devices on Menu bar. - Make sure that Connected checkbox is checked beside your machine in Bonjour Devices. - If you want to scan using TWAIN, refer to the Mac OS X10.4 steps above. For 10.6 -10.7, select your device below SHARED.
Scan features 5 6 7 8 Click Properties. Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 48). From the Scanner Properties window, click Preview. The document is scanned and the image preview appears in the Preview Pane. 10 11 Select the option you want. Scan and save your scanned image. For later use, you can save as your scan settings and add it to the Job Type drop-down list.
Fax features 18 • For basic faxing features, refer to the Basic Guide (see "Basic faxing" on page 63). Redialing the fax number • This function is not supported for SCX-465x/465xN/4021S/4321NS (see "Control panel overview" on page 25). 1 2 Press (Redial/Pause) button on the control panel. Select the fax number you want. Ten recently sent fax numbers with ten received Caller IDs are shown.
Fax features You can set your machine to print a confirmation report automatically each time sending a fax is completed. Press (fax) > > Sending > Send Report on the control panel. (Menu) > Fax Setup 4 5 Click Print or OK. Enter the recipients’ numbers and select the option 20 Sending a fax in the computer This feature may not be available depending on model or optional goods (see "Features by models" on page 7). You can send a fax from your computer without going to the machine.
Fax features 21 Delaying a fax transmission You can set your machine to send a fax at a later time when you will not be present. You cannot send a color fax using this feature. 1 Place a single document face down on the document glass, or load the documents face up into the document feeder. 2 3 4 5 6 7 Press 9 You can check the list of delayed fax jobs. Press (Menu) > System Setup > Report > Schedule Jobs on the control panel. Adjust the resolution and the darkness to suit your fax needs.
Fax features Canceling a reserved fax job 1 2 3 Press panel. (fax) > 5 If an original is placed on the scanner glass, select Yes to add another pages. Load another original and press OK. When you have finished, select No when Another Page? appears. (Menu) > Fax Feature > Cancel Job on the control The machine starts to scan and send a fax to destinations. Select the fax job you want and press OK. 23 Press OK when Yes highlights.
Fax features • Forward options may not be available depending on model or optional goods (see "Variety feature" on page 10). Forward options may not be available depending on model or optional goods (see "Variety feature" on page 10). • To set the machine to print out a fax when fax forwarding has been completed, select Forward&Print. 3 4 Enter the destination fax number, email address, or server address and press OK. Press (Cancel or Stop/Clear) to return to ready mode.
Fax features 1 2 3 4 Open the Samsung Easy Printer Manager. Select the appropriate machine from the Printer List. Select Fax to PC Settings menu. 26 Changing the receive modes 1 Press (fax) > (Menu) > Fax Setup > Receiving > Receive Mode on the control panel. 2 Select the option you want. Use Enable Fax Receiving from Device to change the fax settings. • Image Type: Convert the received faxes to PDF or TIFF. • Save Location: Select location to save the converted faxes. • Prefix: Select prefix.
Fax features Press OK. • If you have set your machine to this mode and your answering machine is switched off, or no answering machine is connected to EXT socket, your machine automatically goes into Fax mode after a predefined number of rings. Press • If the answering machine has a user-selectable ring counter, set the machine to answer incoming calls within 1 ring. This setting may not be available depending on your country. 3 4 (Cancel or Stop/Clear) to return to ready mode.
Fax features 30 • DRPD must be set up again if you re-assign your fax number, or connect the machine to another telephone line. Receiving faxes using DRPD mode • After DRPD has been set up, call your fax number again to verify that the machine answers with a fax tone. Then have a call placed to a different number assigned to that same line to be sure the call is forwarded to the extension telephone or answering machine plugged into the EXT socket.
Fax features Printing received faxes 33 Printing sent fax report automatically 1 Select (fax) > (Menu) > Fax Feature > Secure Receive > Print on the control panel. 2 3 Enter a four-digit password and press OK. The machine prints all of the faxes stored in memory. 32 Receiving faxes in memory You can set the machine to print a report with detailed information about the previous 50 communication operations, including time and dates. 1 Press (fax) > control panel.
5. Useful Management Tools This chapter introduces management tools provided to help you make full use of your machine.
Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 8). • Available for Windows OS users only (see "Software" on page 8). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited. 5.
Samsung AnyWeb Print • This feature may not be available depending on model or optional goods (see "Software" on page 8). • Available for Windows and Macintosh OS users only (see "Software" on page 8). This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Click Start > All programs > Samsung Printers > Samsung AnyWeb Print > Download the latest version to link to the website where the tool is available for download.
Easy Eco Driver • This feature may not be available depending on model or optional goods (see "Software" on page 8). • Available for Windows OS users only (see "Software" on page 8). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked. Easy Eco Driver also allows you simple editing such as removing images and texts, changing fonts, and more.
Using SyncThru™ Web Service 1 2 • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. • SyncThru™ Web Service explanation in this user’s guide may differ from your machine depending on its options or models. Click Login on the upper right of the SyncThru™ Web Service website. Type in the ID and Password then click Login. We recommend you to change the default password for security reasons.
Using SyncThru™ Web Service • Usage Counters: Shows the usage count by print types: simplex and duplex. Maintenance tab • Current Settings: Shows the machine’s and network’s information. • Print information: Prints reports such as system related reports, e-mail address, and font reports. This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending emails. You can also connect to Samsung website or download drivers by selecting the Link menu.
Using SyncThru™ Web Service 3 4 From the Security tab, select System Security > System Administrator 5 Click Apply. Enter the name of the administrator, phone number, location, and email address. 5.
Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax. Whether you’re a student needing to organize research from the library or a stay-at-home mom sharing scanned pictures from last year’s birthday party, Easy Document Creator will provide you with the necessary tools.
Using Samsung Easy Document Creator Quick Scan Automatically scans with the settings provided in Configuration. You can pre-set the options such as image type, document size, resolution, or file type (see "Quick Scanning" on page 207). Scan Provides more in-depth options for scanning documents on a one-by-one basis (see "Scanning" on page 207). 2 SNS Upload 4 SNS Upload will only be available after Microsoft®.NET Framework 3.5 Service Pack 1 has been installed (http://www.microsoft.
Using Samsung Easy Document Creator Search If you cannot see any device ready to use, click this button to find a device. 9 Click Search Now to automatically search for all devices to which you have access. 5 Click Scan to scan a final image or Prescan to get another preview image. 6 7 Select to Save to Location, Send to E-mail, or Send to SNS. Click on Save (Saving a Scan), Send ( E-mailing a Scan), or Share ( Uploading).
Using Samsung Easy Document Creator Using Quick Scan 1 2 3 4 Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 48). Click Quick Scan from the home screen. Select a save location for the scanned images. Click Save to save the image.
Using Samsung Easy Document Creator 3 4 Click Scan to E-Book > Start. 5 Click Save. Enter a name and author to be used as metatag information for the .epub file, a file name, and select a save location. Convert Existing Files 1 2 3 4 Click E-Book Conversion from the home screen. 5 Click Save. Click Existing File to E-Book > Start. Click Add Image to find the file to convert. 4 5 Click Send Fax. 6 Click Send. Enter the fax information (recipient’s number, cover page information, etc).
Using Samsung Easy Printer Manager • This feature may not be available depending on model or optional goods (see "Software" on page 8). • Available for Windows and Macintosh OS users only (see "Software" on page 8). Open the Applications folder > Samsung folder > Samsung Easy Printer Manager. The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows: • For Windows, Internet Explorer 6.
Using Samsung Easy Printer Manager Printer information 2 This area gives you general information about your machine. You can check information, such as the machine’s model name, IP address (or Port name), and machine status. Application information Includes links for changing to the advanced settings (switching UI), refresh, preference setting, summary, help, and about.
Using Samsung Easy Printer Manager Fax to PC Settings 8 Advanced settings user interface overview The advanced user interface is intended to be used by the person responsible for managing the network and machines. This menu includes settings related to the basic fax functionality of the selected device. • Disable: If Disable is On, incoming faxes will not be received on this device. • Enable Fax Receiving from Device: Enables faxing on the device and allow more options to be set.
Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. Icon • The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operating system in use. Mean Normal The machine is in ready mode and experiencing no errors or warnings. Warning The machine is in a state where an error might occur in the future.
Using Samsung Printer Status 3 Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. 4 5 Close Close the window. 5.
Using the Linux Unified Driver Configurator The Unified Driver Configurator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driver to use Unified Driver Configurator (see "Installation for Linux" on page 131). After the driver is installed on your Linux system, the Unified Driver Configurator icon will automatically be created on your desktop. 10 Opening Unified Driver Configurator 1 Double-click the Unified Driver Configurator on the desktop.
Using the Linux Unified Driver Configurator Printers tab To use the on screen help, the Help or 3 button from the window. After changing the configurations, click Exit to close the Unified Driver Configurator. View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. 11 Printers configuration Printers configuration has the two tabs: Printers and Classes. 1 Switches to Printers configuration.
Using the Linux Unified Driver Configurator The printer control buttons are, as follows: • Refresh: Renews the available machines list. • Add Printer: Allows you to add a new machines. • Remove Printer: Removes the selected machine. • Set as Default: Sets the current selected machine as a default machine. • Stop/Start: Stops/starts the machine. • Test: Allows you to print a test page to ensure the machine is working properly. • Properties: Allows you to view and change the printer’s properties.
Using the Linux Unified Driver Configurator 12 Ports configuration In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason. 1 Switches to Ports configuration. 2 Shows all of the available ports. 3 Shows the port type, device connected to the port, and status. • Refresh: Renews the available ports list. • Release port: Releases the selected port. 5.
6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error.
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Power and cable connecting problems Click this link to open an animation about solving power problems. Condition The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. Suggested solutions • Connect the machine to the electricity supply first. If the machine has a (Power/Wakeup) button on the control, press it. • Disconnect the machine’s cable and reconnect it. 6.
Printing problems Condition The machine does not print. Possible cause The machine is not receiving power. Suggested solutions Connect the machine to the electricity supply first. If the machine has a (Power/ Wakeup) button on the control, press it. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the machine for the following: • The cover is not closed. Close the cover. • Paper is jammed.
Printing problems Condition The machine does not print. Possible cause Suggested solutions The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative.
Printing problems Condition Pages print, but they are blank. Possible cause Suggested solutions The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again. The toner cartridge is defective or out of toner.
Printing problems Condition Possible cause Suggested solutions The machine does not print special-sized paper, such as billing paper. Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see "Opening printing preferences" on page 54). The printed billing paper is curled. The paper type setting does not match. Change the printer option and try again.
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Light or faded print Suggested solutions • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the toner cartridge" on page 75). • The paper may not meet paper specifications; for example, the paper may be too moist or rough.
Printing quality problems Condition Toner specks Suggested solutions • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 79). A aB bC c A aB bC c A aB bC c A aB bC c A aB bC c Dropouts • The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 79).
Printing quality problems Condition Vertical lines Suggested solutions If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 75). If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 79).
Printing quality problems Condition Vertical repetitive defects Suggested solutions If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge" on page 75). • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. A aBb A aBb C A aBb C A aBb C A aBb C c Cc Curl or wave • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. • Ensure that the paper is loaded properly.
Printing quality problems Condition Wrinkles or creases Suggested solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 79). Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
Printing quality problems Condition Loose toner Suggested solutions • Clean the inside of the machine (see "Cleaning the machine" on page 79). • Check the paper type and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 75). If the problem persists, the machine may require repair. Contact a service representative.
Printing quality problems Condition Curl Suggested solutions If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see "Opening printing preferences" on page 54). • An unknown image Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page 58). Smears, lines, marks, or spots appear on copies. • If the defects are on the original, adjust darkness in copy feature to lighten the background of your copies. Copy image is skewed. • Ensure that the original is aligned with the registration guide.
Scanning problems Condition The scanner does not work. Suggested solutions • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 48). • There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate. • Check that the machine printer cable is connected properly.
Scanning problems Condition Suggested solutions Message appears on your computer screen: • There may be a copying or printing job in progress. Try your job again when that job is finished. • Device can’t be set to the H/W mode you want. • The machine printer cable may be improperly connected or the power may be off. • Port is being used by another program. • Ensure that the machine is properly connected and the power is on, then restart your computer. • Port is disabled.
Faxing problems Condition Suggested solutions The machine is not working, there is no display, or the buttons are not working. • Unplug the power cord and plug it in again. No dial tone. • Check that the phone line is properly connected (see "Rear view" on page 24). • Ensure that there is power being supplied to the electrical outlet. • Ensure that the power is turned on. • Check that the phone socket on the wall is working by plugging in another phone.
Faxing problems Condition Suggested solutions Some of the words on an incoming fax are stretched. The fax machine sending the fax had a temporary document jam. There are lines on the originals you sent. Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 82). The machine dials a number, but the connection with the other fax machine fails. The other fax machine may be turned off, out of paper, or cannot answer incoming calls.
Operating system problems 1 Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows and try printing again. “Fail To Print”, “A printer timeout error occurred” message appear.
Operating system problems 2 Common Macintosh problems Condition The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Suggested solutions Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. Some letters are not displayed normally during cover page printing.
Operating system problems 3 Common Linux problems Condition The machine does not print. Suggested solutions • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device. • Check if the machine is started.
Operating system problems Condition I cannot scan via Gimp Frontend. Suggested solutions Check if Gimp Front-end has Xsane:Device dialog. on the Acquire menu. If not, you should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detailed information, refer to the Help for Linux distribution CD or Gimp Front-end application. If you wish to use another kind of scan application, refer to application’s Help.
Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country/Region Customer Care Center Web Site ALBANIA 42 27 5755 www.samsung.com ARGENTINE 0800-333-3733 www.samsung.com Country/Region 0-800-05-555 www.samsung.com AUSTRALIA 1300 362 603 www.samsung.com AUSTRIA 0810-SAMSUNG (7267864, € 0.07/min) www.samsung.com AZERBAIJAN 088-55-55-555 www.samsung.com BAHRAIN 8000-4726 www.samsung.
Contact SAMSUNG worldwide Country/Region Customer Care Center Web Site EIRE 0818 717100 www.samsung.com EL SALVADOR 800-6225 www.samsung.com ESTONIA 800-7267 www.samsung.com FINLAND 030-6227 515 www.samsung.com FRANCE 01 48 63 00 00 www.samsung.com GERMANY 01805 - SAMSUNG (726-7864 € 0,14/min) www.samsung.com GEORGIA 8-800-555-555 www.samsung.com GHANA 0800-10077 www.samsung.com Country/Region INDIA Customer Care Center 1800 1100 11 Web Site www.samsung.
Contact SAMSUNG worldwide Country/Region Customer Care Center Web Site LUXEMBURG 261 03 710 www.samsung.com MALAYSIA 1800-88-9999 www.samsung.com MACEDONIA 023 207 777 www.samsung.com MEXICO 01-800-SAMSUNG (726-7864) www.samsung.com MOLDOVA 00-800-500-55-500 www.samsung.com MONGOLIA www.samsung.com MONTENEGRO 020 405 888 www.samsung.com MOROCCO 080 100 2255 www.samsung.com NIGERIA 0800-726-7864 www.samsung.com NETHERLANDS 0900-SAMSUNG (0900-7267864) (€ 0,10/min) www.samsung.
Contact SAMSUNG worldwide Country/Region SLOVAKIA Customer Care Center Web Site Country/Region Customer Care Center Web Site 0800-SAMSUNG (0800-726-7864) www.samsung.com U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com UKRAINE 0-800-502-000 www.samsung.com/ua SOUTH AFRICA 0860-SAMSUNG (726-7864) www.samsung.com SPAIN 902-1-SAMSUNG(902 172 678) www.samsung.com SWEDEN 0771 726 7864 (SAMSUNG) www.samsung.com UZBEKISTAN 8-10-800-500-55-500 www.samsung.
Glossary ADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). 802.11b/g/n 802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. It is the printing term used for a toner usage measurement on printing.
Glossary DHCP Dot Matrix Printer A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts.
Glossary Duty Cycle Ethernet Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year. The lifespan means the average capacity of print-outs, usually within the warranty period. For example, if the duty cycle is 48,000 pages per month assuming 20 working days, a printer limits 2,400 pages a day. Ethernet is a frame-based computer networking technology for local area networks (LANs).
Glossary Fuser Unit Mass storage device (HDD) The part of a laser printer that fuses the toner onto the print media. It consists of a heat roller and a pressure roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes out of a laser printer.
Glossary IP address IPX/SPX An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard. IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a networking protocol used by the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to IP, and SPX having similarities to TCP.
Glossary ITU-T No. 1 chart LED Standardized test chart published by ITU-T for document facsimile transmissions. A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine. JBIG MAC address Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for compression of binary images, particularly for faxes, but can also be used on other images.
Glossary MH NetWare Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space. As most faxes consist mostly of white space, this minimizes the transmission time of most faxes. A network operating system developed by Novell, Inc.
Glossary OSI PostScript Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications. OSI offers a standard, modular approach to network design that divides the required set of complex functions into manageable, self-contained, functional layers. The layers are, from top to bottom, Application, Presentation, Session, Transport, Network, Data Link and Physical.
Glossary PRN file RADIUS An interface for a device driver, this allows software to interact with the device driver using standard input/output system calls, which simplifies many tasks. Protocol Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication and accounting. RADIUS enables centralized management of authentication data such as usernames and passwords using an AAA (authentication, authorization, and accounting) concept to manage network access.
Glossary SMTP TCR Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, text-based protocol, where one or more recipients of a message are specified, and then the message text is transferred. It is a client-server protocol, where the client transmits an email message to the server. Transmission Confirmation Report (TCR) provides details of each transmission such as job status, transmission result and number of pages sent.
Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Macintosh operating systems. A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light.
Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network.
Index A F copying AnyWeb Print 200 authorized users registering 167 basic copying 58 reducing or enlarging copies 59 tray setting buttons eco 25, 26 id copy 26, 27 numeric keypad 28 print screen 25 scan to 25 wps 25, 27 C cleaning inside 80 outside 79 scan unit 82 cleaning a machine 79 control panel 25 convention 15 copy general setup 152 55 fax adding documents to a reserved fax 189 D default settings B favorites settings, for printing 46 driver installation Unix
Index front view unifled driver configurator 22 linux scanning G 215, 137 multi-purpose tray 187 loading general icons 15 general settings 158 paper in manual feeder/multi-purpose tray 41, 39 glossary 247 special media 43 loading originals 60 J 48 152, 154, 155, 161 machine setup machine status jam clearing original document tips for avoiding paper jams 86, 91 85 152, 154, 155, 161 L LCD display printing 241 driver installation for network connected 142, 131, 132 printer propert
Index P Windows Macintosh placing a machine adjusting the altitude preparing originals type 45 envelope 44 labels 45 preprinted paper setting the paper size 105 46 46, 43 print resolution set Linux setting as a default machine 48 card stock output support 169 165 print media 178 UNIX 168 Linux 177 Macintosh 176 multiple pages on one sheet of paper Macintosh 176 66 S safety information 16 symbols 16 Macintosh 176 Samsung Printer Status 213 UNIX 179 Scan Assitant 185 16
Index U supplies available supplies 69 estimated toner cartridge life 72 monitoring the supplies life 77 ordering 69 driver installation for network connected 143 replacing toner cartridge 75 printing SyncThru Web Service understanding the status LED 94 UNIX 179 Unix general information 202 SyncThru™ Web Service 202 system requirements 110 USB cable driver installation 30, 31, 129, 131, 130, 132 T using help toner cartridge estimated life 72 handling instructions 71 non-Samsu
