Important Precautions and Safety Information When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 1 Read and understand all instructions. 2 Use common sense whenever operating electrical appliances. 3 Follow all warnings and instructions marked on the product and in the literature accompanying the product. 4 If an operating instruction appears to conflict with safety information, heed the safety information.
12 To reduce the risk of electric shock, do not disassemble the product. Take it to a qualified service technician when repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly could cause electric shock when the unit is subsequently used.
CONTENTS Setting Up Your Product ......... 1.1 Contents ................................................................... 1.2 Control Locations and Functions ................................... 1.3 Front View ................................................................. 1.3 Rear View .................................................................. 1.4 Top View ................................................................... 1.4 Operation Panel Button Functions .................................
Copying .................................. 3.1 Setting Paper Size and Type ........................................ 3.2 Paper Size ................................................................. 3.2 Paper Type ................................................................ 3.3 Loading the Original Documents ................................... 3.4 Copying a Document .................................................. 3.6 Setting Copy Options .................................................. 3.7 Quality ..
Maintenance ........................... 6.1 Maintaining Print Cartridges ......................................... 6.2 Viewing Ink Level ....................................................... 6.3 Cleaning Print Cartridges ............................................. Printing a Cleaning Page from the Product ..................... Printing a Cleaning Page from Your Computer ................ Cleaning Print Cartridge Nozzles ................................... Cleaning Cartridge Holder Contacts ..............
MEMO iv Contents
1 SETTING UP YOUR PRODUCT Thank you for purchasing the Samsung SCX-1100 InkJet all in one. This multifunctional product provides printing, copying and scanning functions! This chapter provides step-by-step instructions on setting up the product, and installing the software.
Contents Below is what is included with your product. SCX-1100 Colour and Black ink cartridges Power cord*1 USB cable Quick Install Guide, User’s Guide, Warranty Card CD*2 and SmarThru User’s Guide *1. The shape of the power cord plug may differ depending on your country. *2. CD-ROM of the MFP driver, SmarThru and OCR program. 1.
Control Locations and Functions Take a moment to familiarize yourself with the main components of your product. Front View Operation Panel (see page 1.5) Cartridge Door Grab the handle of the door and open it wide. Output Tray Cartridge Holder Top Cover To open, lift the cover. Output Tray Extension Document glass Setting Up Your Product 1.
Rear View Connector Door To access connectors, open it wide. USB Connector AC Power Socket Parallel Connector Top View Paper Guide Paper Support Paper Bin 1.
Operation Panel Button Functions 1 Turns your machine on and off. 2 Launches Samsung Scan Wizard in the desktop window from which you can select the scan destination. Adjusts the copy quality. Adjusts the copy contrast to make copies lighter or darker than the original. Selects the number of copies. 3 Makes a copy smaller or larger than the original. Makes a black and white copy. Makes a colour copy. Allows you to set up special copy features including Fit to Page, Clone, Poster, and Mirror copy.
4 Cancels a scan or copy job, or returns a menu item to its default setting. 5 Shows the current status and guides you through various menu setup. 6 Allows you to save ink. 7 Allows you to save paper by printing 2 pages on a single sheet of paper. (Only available in Black copy) 8 Enters menu mode. 9 Scrolls through menu items. 10 Confirms the selection on the display.
Setting Up Your Product 1 Remove the shipping tapes from the front, back, and sides of the product. 2 Open the connector door. Setting Up Your Product 1.
3 Connect the printer cable. Use only USB cable (shipped with your product) or IEEE 1284 compliant parallel cable (purchase separately). USB connection OR Parallel connection NOTES: • If you are using a USB cable, you must be running Windows 98 or Me/2000/XP. • When you connect to a USB port on a Windows computer, use the same USB port every time you connect your product. 4 1.8 Close the connector door.
5 Connect the power cord. Plug one end of the cord into the back of the product and the other end into a properly grounded AC outlet. As you plug it in, your product will turn on automatically. Wait for “POWERING UP” to disappear from the display indicating the machine is on. To view your display text in another language, see page 1.17. To turn off and back on, use the power button on the operation panel. Setting Up Your Product 1.
Loading Paper The display shows “ADD PAPER” and “PRESS ENTER” alternatively if no paper is loaded when printing is required. The paper bin will hold approximately 100 sheets of plain paper. In a stand-alone copy mode, you can use A4-, letter-, or legal-size paper. Your product is preset to A4. If you want to use other sized paper, use Setup button to set the paper size. For details, see page 3.2. For PC printing, you can use smaller sizes of paper. For details, see page 4.10.
3 Squeeze the left paper guide and move it to the right to match the width of the paper. Paper guide 4 Pull the output tray and output tray extender on the front of the product, all the way out. NOTE: If you are using legalsize paper, do not pull the output tray out. Push it in, or it may cause paper jam when the paper prints out. Setting Up Your Product 1.
Installing Print Cartridges Your product comes with a black and a colour cartridge. You can purchase an optional photo cartridge and install it instead of the black cartridge. See page 1.16 for the options you can purchase. Use this procedure when installing print cartridges for the first time. To install replacement print cartridges, refer to “Replacing Print Cartridges” on page 6.9. NOTE: There are two types in the black and the colour cartridge by the yield: Standard and High yield.
3 The cartridge holder moves to the install position. The colour cartridge will be inserted into the left side of the cartridge holder and can be identified by a yellow tab on the top of the holder. The black (or photo) cartridge will be inserted into the right side of the cartridge holder and can be identified by a green tab on the top of the holder. Yellow tab indicates colour cartridge position. Green tab indicates black or photo cartridge position.
6 Unwrap and remove the black print cartridge from its plastic bag. Holding the cartridge at the top, carefully remove the sealing tape covering the print head. Place the black print cartridge into the right side of the holder. 7 Push the black print cartridge back until it clicks into place. 8 After installing the print cartridges, close the cartridge door. 9 When you close the door, the display shows “COVER CLOSED” and then “NONE CHANGED?”. 1.
10 Press the Scroll button or until you see “BOTH CHANGED?” in the display and then press Enter. 11 The display shows “NEW COLOR”. Press Enter. 12 The display shows “STANDARD COLOR”. If you have installed a standard capacity colour cartridge, press Enter. If not, press the Scroll buttons ( or ) to display “HIGH YIELD COLOR” and then press Enter. 13 The display shows “NEW BLACK”. Press Enter. 14 The display shows “STANDARD BLACK”. If you have installed a standard capacity black cartridge, press Enter.
16 Looking at the Cartridge Alignment form, identify the straightest line in Alignment A. Using the Scroll buttons ( or ) to select the number of the straightest line. Press Enter when the number displays. Last Alignment Number Range Alignments (A, B, C, D, E, F) Entry 17 The display accepts the number and moves to Alignment B. Repeat steps 16 and 17 for Alignment B-F. 18 When you finish entering the number for Alignment F, the display returns to Standby mode.
Changing the Display Language To change the language that is displayed on the LCD display, take the following steps: 1 Press Setup on the operation panel. The display shows the first menu; LANGUAGE. Press Enter. 2 Press the Scroll buttons ( or ) until you see the language you want in the display and then press Enter to save the selection. Turning Key Sound On or Off You can turn the key sound on or off.
Setting Ink Save Modes You can enable or disable Ink Save features with the touch of a button. The Ink Save feature allows the printer to use less ink on each page. Activating this mode changes print quality to draft mode so that the life of the ink cartridge extends, but may lower the print quality. NOTES: • If you need better quality, disable the Ink Save and set the print quality as you want. • You cannot use Ink Save either when Paper Save is on, or with Photo Cartridge installed.
Setting Power Save Mode Your product reduces power consumption when it is not in actual use. The Power Save mode setting determines the length of time the machine waits after a job is printed before it switches to a reduced power state. 1 Press Setup on the operation panel. The display shows the first menu; LANGUAGE. 2 Press the Scroll buttons ( or ) until you see “POWER SAVE MODE” in the display and then press Enter. 3 The display shows the time available.
MEMO 1.
2 INSTALLING SOFTWARE This chapter provides information on installing the supplied Samsung software. You must install the Samsung software to use your product as a printer and scanner.
About Samsung Software You must install the SmarThru CD-ROM after you have setup your product and connected it to your computer. The SmarThru CD-ROM includes the following: • MFP Driver • SmarThru Software • OCR Software (AnyPage Lite) MFP Driver To use your SCX-1100 as a printer and scanner, you must install the MFP driver. SmarThru Software SmarThru is the accompanying software for your SCX-1100 multifunctional product.
System Requirements Before you begin, ensure your system meets the minimum requirements. Supported Operating System Windows 95 OSR2/Windows 98/Windows 98 SE/Windows NT 4.0 Workstation or Server with Service Pack 3/Windows 2000 Professional or Advanced Server/Windows XP Home edition or Professional. Minimal Requirements • Disk space: 130 MB for installation • Memory: 64 MB • CPU: Pentium II 233 or higher • Required software: Internet Explorer 4.
Installing Samsung Software NOTES: • For Windows 95/98/Me/2000/XP users, cancel the “New Hardware Found” screen when the computer boots up. • Make sure that your product SCX-1100 is plugged in and connected to your computer’s parallel port or USB port before installing software from the CD. Windows 95 and Windows NT 4.0 do not support USB connection. 1 Insert the supplied SmarThru CD-ROM into your CD-ROM drive. The SmarThru CD-ROM should automatically run and opening window appears.
4 The SmarThru installation supports three types of setup: • Typical: Program will be installed with the most common options and is recommended for most users. • Compact: Only the MFP driver will be installed. • Custom: You may choose the options you want to install. Recommended for advanced users. If you select the Custom installation, you may choose the options you want to install. • SmarThru Software: to scan and edit images and work with electronic documents.
6 You can choose SmarThru networking option. This feature allows you to share the modems on your computer and the scan device SCX-1100 via a network or to access these shared devices located on other computers. Stand-alone configuration does not allow you to use any networking features such as Remote Fax or Remote Scan service. If you selected SmarThru networking, you can select to install server, client, or both. Server allows you to share local fax modem and/or scanner over a LAN.
7 Click Next. 8 When the installation is completed, shut down and restart your computer. If your computer does not shut down and restart automatically, you must shut it down manually and restart it before the changes will be saved. NOTE: When you install the software, the Digital Signature Not Found window appears in Windows 2000 and Windows XP. Click OK in Windows 2000 and click Continue Anyway in Windows XP. Installing Software 2.
Configuring Fax Gate and Internet Gate If you select SmarThru networking Server option (see page 2.6), when your computer restarts after the Samsung software has installed, you will be prompted to configure the fax and Internet gates allowing you to send and receive faxes and e-mails on the SmarThru system. If you select the Stand-alone or SmarThru networking Client option (see page 2.6), the following wizards appear only the first time you try to launch Mailbox in the SmarThru program.
3 Enter your name and e-mail address, then click Next. The e-mail address has been assigned to you by your Internet service provider. 4 Enter the addresses of your incoming and outgoing mail servers. Choose the incoming mail server type, then click Next. Your Internet service provider will be able to provide you with this information. Installing Software 2.
5 Enter your account name and password to access your Internet mail server, then click Next. Your Internet service provider will be able to provide you with this information. 6 Enter the account record name, then click Next. 2.
7 Click Finish to quit the wizard and enable Internet e-mail service. NOTE: If you wish, you can reconfigure the Internet gate later by using SmarThru Configuration. For details, refer to the SmarThru User’s Guide. Installing Software 2.
Uninstalling Samsung Software Uninstall is required if you are upgrading the software or if your installation fails. You can uninstall all software including SmarThru and MFP drivers using the SmarThru CD or selectively uninstall the desired item using the Window unInstallShield. NOTE: Before beginning un-installation, ensure all applications are closed on your PC. A system reboot is required after the software is un-installed. Uninstalling the MFP Driver 1 Start Windows if not already started.
4 When your computer confirms your selection, click Yes. The selected printer driver and all its components are removed from your computer. 5 When un-installation is done, click OK. 6 The message box recommends you restart your computer. Click OK, then restart Windows. NOTE: If you want to install the printer driver or the scan driver using the SmarThru CD-ROM, make sure that you select the Setup Type to Compact. Or select Custom then select MFP Driver. For details, see page 2.5.
4 When your computer asks you to confirm your selection, click Yes. The Uninstall Options dialog box appears. Uninstall options are: • Backup and delete: Backs up all your data and options to a safe place. Then removes SmarThru system including the data. • Delete: Deletes all the SmarThru data and options. No backup or copying takes place. Be careful while using this option as you can easily lose your data. • Leave intact: Uninstalls SmarThru software leaving data and option intact.
6 Follow the on-screen instructions to complete the uninstallation. The SmarThru software and all components will be removed. 7 When un-installing is done, click OK. The message box recommends restarting your computer. 8 Click OK. Shut down and restart your computer to complete the uninstallation process and save your changes. Installing Software 2.
Using the SmarThru CD-ROM You can un-install both the MFP driver and the SmarThru software with the CD-ROM you have used to install the software. 1 Insert the SmarThru CD-ROM into your CD-ROM drive. The SmarThru CD-ROM should automatically run and the opening window appears. (If the opening window does not appear, select Run from the Start menu, then type X:Autorun.exe, replacing “X” with the letter of your drive and click OK. If you are asked to select the language, choose your desired language.
3 COPYING You can use your SCX-1100 like a standard copier. You don’t even have to turn your computer on. The buttons on the operation panel let you make all the basic settings: paper type and size, copy size, copy contrast and quality, number of copies, and colour or black and white.
Setting Paper Size and Type First make sure you have paper loaded, following the instructions in “Loading Paper” on page 1.10. Then you have to set the paper size and type using the operation panel buttons. NOTE: These settings are applied to the stand-alone copy mode only. In PC printing mode, you have to select the paper type and size in the application program you use.
Paper Type You can use special media such as inkjet, transparency, and photo paper as well as plain paper. After loading any special type of media, set the paper type using this menu: 1 Press Setup on the operation panel. The display shows the first menu: “LANGUAGE”. 2 Press the Scroll buttons ( TYPE” in the display. 3 Press Enter. The current setting is tagged with a end of the display. 4 Press the Scroll buttons ( or ) until you see the paper type you are using in the display.
Loading the Original Documents 1 Open the top cover. 2 Place the document face down on the document glass. Position it so the horizontal and vertical edges are carefully aligned with the scales along the sides of the document glass. top corner of document 3 3.4 Copying Close the top cover slowly. Be careful not to move the document.
If you want to copy or scan a book: You can remove the top cover to place an original document such as a book. Lift the cover straight up to remove it. To insert the cover in place, hold it as shown and insert its hinges into the holes. Then close the top cover. Copying 3.
Copying a Document The LCD on the operation panel displays the default copy quality and quantity: NORMAL 1 PAGE. You can change the default copy settings which will apply when copying documents using the corresponding buttons on the operation panel. See “Setting Copy Options” on page 3.7. Follow these steps to copy using the operation panel: 1 Place the original document face down on the document glass. Close the top cover. For details, see page 3.4.
Setting Copy Options The following buttons on the operation panel let you make all the basic settings: copy quality, contrast, number of copies and copy size. You can cancel the settings by pressing Cancel/Reset any time while you set the options. Quality To select the copy quality, use the Quality button on the operation panel. You can select “BEST”, “NORMAL”, or “DRAFT”. BEST mode is good for documents with fine details. The copy quality is good but the copy speed is low.
Contrast You can adjust the contrast for a document containing faint markings or dark images or photographs using the Contrast button. You can select “LIGHTEN”, “DARKEN”, “PHOTO” or “NORMAL”. LIGHTEN is good for documents containing dark images. NORMAL works well with a standard document. DARKEN works well with light print or faint pencil markings. Choose PHOTO if you are copying a photograph. To select the contrast: 1 Press Contrast. The current setting is tagged with a end of the display.
Zoom rate You can reduce or enlarge the size of a copied image from 25% to 400% using Zoom Rate button on the operation panel. To select the zoom rate from pre-defined copy sizes: 1 Press Zoom rate until the setting you want appears on the display. 2 Press Enter to save the selection. To fine-tune the size of copies: 1 Press Zoom rate until you see “CUSTOM 100% ( the display. 2 Press the Scroll buttons ( or ) to gradually increase or decrease the size by 1% increments.
Using Special Copy You can use the following copy features using the buttons on the operation panel: • Fit to Page: Enlarges an image to fit a full page. • Clone: Reduces or enlarges the copy image to fit to a selected frame size and then prints several copies of the image on the same page. You can also specify the number of images to be printed. • Poster: Prints an image on multiple pages. Select 2x2 to print a 4 page poster, 3x3 to print a 9 page poster or 4x4 to print a 16 page poster.
Clone 1 Place the document on the document glass. Close the top cover. See page 3.4. 2 Customize the copy quality and contrast if necessary. See “Setting Copy Options” on page 3.7. 3 Press Special Copy. 4 Press the Scroll buttons ( or the display, then press Enter. ) until you see “CLONE” on 5 Press the Scroll buttons ( or frame size, then press Enter. ) until you see the desired 6 Press Copy page and select the number of images by using the Scroll buttons ( or ) and press Enter.
Poster 1 Place the document on the document glass. Close the top cover. See page 3.4. 2 Customize the copy settings including copy quality, contrast, and number of copies if necessary. See “Setting Copy Options” on page 3.7. 3 Press Special Copy. “FIT TO PAGE” appears in the display. 4 Press the Scroll buttons ( or the display, then press Enter. 5 Press the Scroll buttons ( or ) until you see the desired poster size on the display. The following options are available: 2x2, 3x3, 4x4.
Changing Default Settings The copy options including copy quality, contrast, number of copies and copy size can be set to the most frequently used modes. When a document is copied, the default settings will be activated unless otherwise changed by using the corresponding buttons on the operation panel. To create your own default settings: 1 Press Setup. 2 Press the Scroll buttons ( or ) until you see “MAINTENANCE” on the display, then press Enter.
MEMO 3.
4 PRINTING Read this chapter to learn how to select and load print media and how to use the print settings.
Paper Selection One of the most important things you can do to assure the best possible printing performance of your product is to select the correct paper. Your product produces letter quality print on most plain bond paper, including cotton bond and photocopying paper; it does not require special ink jet paper. However, the print quality varies with different paper types. Be sure to test a type of paper before you purchase a large quantity. Your printer supports the following types of paper.
NOTE: When you print on these papers, you have to set the selected paper type in your application. See page 4.10. Select the paper type Guidelines for Special Media Be sure to read any instructions that come with your special paper. These instructions provide important information regarding how to achieve the highest print quality with these papers. • It is recommended that you feed special paper types one sheet at a time.
• Store unused media at temperatures between 59 and 86 oF (15 to 30 oC). The relative humidity should be between 10% and 70%. • If the print density of your page is very high, light paper stock may curl slightly due to the large amount of ink. If you need to print dense graphics, try printing on heavier stock. • Do not use thicker paper than meets the specifications for this product. Printing with a paper that is thick enough to come in contact with the print head nozzles may damage the cartridge.
Load up to: And make sure: 10 transparencies • The rough sides of the transparencies are facing you. • The paper guide rests against the edge of the transparencies. 100 sheets of custom size paper • The print side is facing you. • Your paper size fits within these dimensions: - Width: 76 mm to 216 mm (3.0 in. to 8.5 in.) - Length: 127 mm to 432 mm (5.0 in. to 17.0 in.
Printing a Document This procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to your software application’s documentation for the exact printing procedure. The following steps describe the typical process to print from a Windows environment: 4.
6 After making any necessary changes to the printing parameters, click OK to start the print job. After a moment, Samsung SCX-1100 Series Control Program window appears. You can cancel the print job as well as seeing how much ink you have left and view printing tips in this window. in case of Windows 98. The appearance of this window may be different depending on your Windows operation system. For Windows 2000/XP, the Control Program does not appear.
Printer Settings You can use the product with all your Windows 95/98/Me/2000/XP or Windows NT 4.0 applications. Be sure to set Samsung SCX-1100 Series as the default printer for all you Windows operations. Most Windows software applications allow you to make changes to the printer settings. This includes settings that determine how a print job looks such as paper size, paper orientation, and margins.
Windows 2000/XP • Select the File > Print > Properties or File > Print Setup command from within any Windows application. Or • Select Samsung SCX-1100 Series printer from the Printers folder, click the right mouse button, then select Printing Preferences from the drop-down list. Printer Properties Tabs (Windows 95/98/Me) When the Printer Properties are displayed, you can review and change whatever settings are needed for your printer job.
Paper Tab Use the Paper tab to select what size of paper you have in your printer, the orientation, the number of copies to print, etc. Select the paper size you have loaded in your printer. If you have a special size of paper to print on, select Custom and define its size in the custom settings. The minimum paper size you can use is 3 by 5 inches. The maximum size is 8.5 by 17 inches.
Job Finishing Tab The Job Finishing tab provides options for you to adjust how the document will appear on the printed page. Job Finishing options can include Poster, Handout, Booklet and Two-sided printing. Booklet The Booklet option allows you to print a document out as a booklet. If the Print reloading instructions after the first side prints is checked, a page will print directing you how to insert the paper so that the booklet prints correctly.
Once your document prints, stack the bundles and bind the booklet. 1 Take the first bundle from the paper output tray, fold it in half, and set it aside. 2 Fold and stack the rest of your bundles, one on top of the other, until your booklet is complete. 3 Bind the bundles. Poster Choose the Poster option to enlarge the printed document. If you check Show Crop Marks, the image will print with crop marks. The white space around the image can be easily trimmed. 4.
Handout Choose the Handout option to print multiple pages on a single sheet of paper. Two-Sided Printing Choose the Two-sided printing option from the Job Finishing tab to print the document on both sides of the paper. Printing 4.
Advanced Tab The Advanced tab allows you to change how the printer handles colour printing. You should rarely need to change these settings. Printer Properties Tabs (Windows NT 4.0) Page Setup Tab This tab allows you to set page properties including number of copies, collate, print quality, orientation, reverse order printing, paper size, and paper type. 4.
Color Tab Use the Color tab for optimising the graphic and colour print job. You can adjust halftone shading, brightness and contrast. You can also select the colour appearance and the document colour. Feature Tab You can select the Dry Time Delay option and the two-sided printing option. You can also access Cartridge Maintenance features from this tab. NOTE: In Windows NT 4.0, Poster, Handout, and Booklet printing are not provided. Printing 4.
Printer Properties Tabs (Windows 2000/XP) Paper Quality Tab This tab allows you to select paper source, paper type, print quality, and colour. The Advanced button under this tab allows you to select advanced document settings including paper size, print resolution, and colour intent. Layout Tab Use the Layout tab to select print orientation, and page order. 4.
Printer Properties Buttons & Icons • Click OK when done reviewing or making changes. • Click Cancel if you want to exit the tab menus without applying any changes. • Click Help to view the online Help feature and tab menu details. • Click the ? icon in the title bar. Position the ? pointer over the parameter in question and click to see a pop up window explaining that parameter.
Status Tab The Status tab gives you general status information on the printer. You will see this window when the printer is printing (unless you’ve set the Control Program Options to Run Minimized, using the options on page 4.19). Once a print job has started, you can use this window to cancel the print job or monitor the job progress. The ink level of your cartridges is also displayed. Use the gauges to help you determine when they need replacing. NT 4.0 provides this button in the Cartridge tab.
Options Tab From the Options tab, you can control some of the behaviour of the Control Program. The options available will vary depending on your Windows operating system. Some of the options activate under a specific printing environment such as network printing. Click Help for further information. in case of Windows 98 Printing 4.
Cartridges Tab The Cartridges tab gives you access to several different cartridge functions. From here, you can install new cartridges, change them, clean your print nozzles, align your cartridges, or order supplies from the internet. Not available in Windows NT 4.0. in case of Windows 98 NOTE: If you are using either Windows 2000 or XP, you can access to the Cartridge Maintenance tab through printer’s properties of the Samsung SCX-1100 series.
5 SCANNING Scanning with the Samsung SCX-1100 lets you turn pictures and text into digital files on your computer. Then you can fax or e-mail the files, display them on your web site, or use them to create projects that you can print out using Samsung SmarThru software which came with your product.
Scanning Basics Your SCX-1100 offers three ways to start scanning. These include: • From the Samsung SmarThru software: Launch Samsung SmarThru and open the Scan Wizard to start scanning. Please refer to the SmarThru User’s Guide. • From the operation panel on your product: Use the Scan to button on the operation panel to initiate scanning. SmarThru system launches automatically and the Scan Wizard window opens on the desktop window.
2 Place the original document you want to scan face down on the document glass. Position it so the horizontal and vertical edges are carefully aligned with the scales on the sides of the document glass. Then close the top cover. 3 Press Scan to on the operation panel. NOTE: If you press Scan to when the scan monitor on the desktop window is disabled or turned off (see page 5.2), “PC NOT AVAILABLE” appears on the display and you cannot achieve scanning. Scanning 5.
4 The Samsung SmarThru launches automatically and the Scan Wizard window opens. The Scan Wizard lets you use the following services: • Scan Lets you scan the original documents and save them in the Image Manager of the Samsung SmarThru system. The Image Manager is an image database manager and image editor program. • Copy Lets you use your product to produce professional quality copies. You can adjust the image size and make advanced settings.
• Scan to OCR Lets you scan the original documents and pass them to the OCR program. OCR (Optical Character Recognition) is the process of converting a scanned image into text that you can edit in a word processing program. After you scan your document, the software processes or “recognizes” it. Then you can edit it and either save the file or open it in any word processing program on your computer. 5 Click the desired service. 6 The Samsung Scan Manager for the selected service opens.
Scanning Process with TWAIN-enabled Software If you want to scan documents using another software, you will have to use TWAIN-compliant software such as Adobe PhotoDeluxe or Adobe Photoshop. The first time you scan with your SCX-1100, you will need to select it as your TWAIN source on the application you will use. The basic scanning process involves a number of steps: • Placing your photo or page on the document glass. • Opening an application (such as PhotoDeluxe or Photoshop).
6 MAINTENANCE This chapter provides suggestions for high-quality and economical printing and information for maintaining the print cartridge and your product. This chapter includes: • Maintaining Print Cartridges • Viewing Ink Level • Cleaning Print Cartridges • Replacing Print Cartridges • Aligning Print Cartridges • When the procedure is finished, click OK.
Maintaining Print Cartridges To get the maximum benefit from your print cartridges: • Do not remove a print cartridge from its packaging until you are ready to install it. • Do not refill the print cartridges. The warranty does not cover damage caused by using refilled cartridges. • Store the print cartridges in the same environment as your product. • Do not remove a print cartridge from the product except to replace, or clean. Immediately replace the print cartridge or store in the storage unit.
Viewing Ink Level You can view the ink level on the LCD display using the operation panel buttons. Take the following steps: 1 Press Setup on the operation panel. 2 Press the Scroll buttons ( or ) until you see “MAINTENANCE” on the display, then press Enter. 3 Press the Scroll buttons ( or ) until you see “VIEW INK LEVEL” on the display, then press Enter. 4 The colour ink level and the black ink level are displayed alternatively on the display.
Printing a Cleaning Page from the Product 1 Press Setup on the operation panel. 2 Press the Scroll buttons ( or “MAINTENANCE” on the display. 3 Press Enter. “CLEAN CARTRIDGE” appears in the display. 4 Press Enter to start the cleaning process. Your product prints a cartridge clean page. 5 Examine the cleaning pattern. Compare the diagonal lines at the top and bottom of the test pattern. ) until you see A broken line shows any clogged nozzles.
Printing a Cleaning Page from Your Computer 1 Click Start > Programs > Samsung SCX-1100 Series > Printer Control Program. 2 The Samsung SCX-1100 Series window appears. Select the Cartridges tab. in case of Windows 98 3 Click Clean Print Nozzles. 4 The product feeds a sheet of paper and prints a cleaning pattern. Examine the cleaning pattern. Refer to step 5 under “Printing a Cleaning Page from the Product” on page 6.4.
Cleaning Print Cartridge Nozzles If print quality does not improve after repeatedly printing the cleaning page, the problem may be caused by dried ink on the print cartridges. 1 Open the cartridge door by grabbing the door handle at the top edge. 2 Remove the print cartridges. For details, refer to step 3 under “Replacing Print Cartridges" on page 6.11. NOTES: • Keep new and used print cartridges out of the reach of children.
3 Use a clean cloth, dampened with water only, to gently clean the entire copper coloured area, including the nozzles and contacts. To dissolve any dried ink, place the cartridge on a heavy damp cloth as shown below and push the cartridge with light pressure to let the nozzles in contact with the cloth for about three seconds. Then gently blot and wipe dry. If you are cleaning a colour print cartridge, be especially careful to wipe the nozzles in only one direction so the colours do not mix.
Cleaning Cartridge Holder Contacts 6.8 1 Open the cartridge door by grabbing the door handle at the top edge. 2 After the print cartridges have moved to the centre of the product, unplug the power cord to turn the power off with the cartridge holder in the centre. 3 Remove the print cartridges. For details, refer to step 3 under “Replacing Print Cartridges” on page 6.11.
4 Use a CLEAN, DRY CLOTH to clean the print cartridge contacts inside the printer. Cartridge contact 5 Reinstall the print cartridges, then close the cartridge door. 6 Plug the power cord back to the AC outlet. Replacing Print Cartridges Your product is a dual cartridge inkjet printer. You must use a colour and a black (or photo) ink cartridge. There are two types in the black and the colour cartridge by the yield: Standard and High yield.
When you notice the print becomes light or “INK LOW” appears in the display, replace the appropriate cartridge(s). The print cartridge includes the ink supply and the print head. Each time you replace the ink cartridge you are replacing the print head as well. Replacement of the print cartridges can be done from the operation panel of your product or from the computer using the Samsung SCX-1100 Series Control Program.
3 Locate the print cartridge holder inside the product. The black ink cartridge holder is located on the right side of the cartridge holder and the colour ink cartridge is located on the left side. Colour ink cartridge Black ink cartridge 4 Pull the old cartridge(s) toward you until you hear a click and then remove the cartridge(s) from the holder. 5 Place the new print cartridges into the holder and push it until it clicks into place. NOTE: Avoid touching the electrical contacts on the cartridge.
8 The display asks if you have installed a new cartridge. Press Enter when you have installed a new cartridge. If you have installed a photo cartridge or an old cartridge, press the Scroll buttons ( or ) until you see your choice in the display and then press Enter. 9 If you have selected “NEW COLOR”, “NEW BLACK”, or “NEW PHOTO”, the display asks if you have installed a standard capacity cartridge. 10 Press Enter if you have installed a standard capacity cartridge.
Replacing Print Cartridges from the Computer 1 Click Start > Programs > Samsung SCX-1100 Series > Printer Control Program. You have accessed the Samsung SCX-1100 Series Control Program. 2 Select the Cartridges tab. Click Install/Change Cartridge. 3 Open the cartridge door and replace the old cartridge(s) by following the instructions on page 6.10.
Aligning Print Cartridges You must align the black and colour print cartridges after installing a new print cartridge or if the black portions of graphics do not align with the colour portions. Cartridge alignment can be done from the computer using the Samsung SCX-1100 Series Control Program or from the operation panel of your product. Aligning Print Cartridges from the Product 1 Press Setup on the operation panel.
5 From each group on the form, locate the number under the alignment pattern that comes closest to forming a perfectly straight line. 6 The alignment entry menu appears on the display. The letter on the right end of the display corresponds to the alignment pattern. The range of numbers in the centre of the display indicates the range of valid selection choices. The flashing number on the left side of the display indicates the line from the form that is currently selected as optimal.
5 The product feeds a sheet of paper and prints the Alignment Cartridge form. The Align Cartridges dialog box appears. 6 Locate the number under each alignment group in the pattern that comes closest to forming a perfect straight line. Then enter the number of the line or click repeatedly the or key to select the number. 7 When the procedure is finished, click OK. 6.
Cleaning Document Glass To keep your product working properly, occasionally clean the document glass. Clean the document glass with a soft cloth. Do not spray the cleaner directly onto the document glass. Always spray the cleaner onto the cloth. Document Glass Using Help List 1 Press Setup on the operation panel. 2 Press the Scroll buttons ( or ) until you see “MAINTENANCE” on the display, then press Enter. 3 Press the Scroll buttons ( or ) until you see “HELP LIST” on the display, then press Enter.
MEMO 6.
7 TROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error.
Clearing Paper Jams If paper jams occur, “REMOVE PAPER JAM” and “PRESS CANCEL” displays alternatively. Follow the steps below to clear the jam. To avoid tearing paper, pull the jammed paper out gently and slowly. If jammed in the paper feed area at the rear of the product: 7.2 1 Remove the stack of paper (if necessary). 2 Remove the jammed paper by gently pulling it straight up. 3 After you remove the jammed paper, reload the stack of paper back into the paper bin with the print side facing you.
5 If the paper jams as it exits to the paper output tray, remove the jammed paper by pulling gently on the paper. 6 Press Cancel/Reset to clear the error message on the display. NOTE: If there is any resistance, and the paper does not move immediately when you pull, open the cartridge door and gently pull the jammed paper out of the printer. Troubleshooting 7.
Tips for Avoiding Paper Jams By carefully selecting print materials and loading them properly, you should be able to avoid most paper jams. If jams do occur, follow the steps outlined in “Clearing Paper Jams” starting on page 7.2. If jams occur frequently, make sure that you are following these preventative tips: • Follow the procedures in “Loading Paper” on page 1.10 to load paper properly. Make sure that the adjustable guides are positioned correctly. • Do not overload the paper.
LCD Error Messages LCD Display Meaning Solution COLOR INK LOW BLACK INK LOW PHOTO INK LOW ALL INK LOW The indicated ink cartridge is low or out of ink. Install a new ink cartridge. COVER OPEN The cartridge door is not securely latched. Press down on the cartridge door until it clicks in place. REMOVE PAPER JAM PRESS CANCEL Paper jammed while printing. Clear the jam. Refer to “Clearing Paper Jams” on page 7.2. SYSTEM ERROR Internal system errors detected. Look for obvious error conditions.
Fixing Problems Paper Feeding Problems Symptom Cause and Solution Paper is jammed during printing. Clear the paper jam. See page 7.2. Paper sticks together. • Ensure there is not too much paper in the paper bin. Depending on the thickness of your paper, the paper bin can hold up to 100 sheets of paper. • Make sure you are using the correct type of paper. See “Paper Selection” on page 4.2. • Remove paper from the paper bin and flex or fan the paper.
Symptom Cause and Solution Transparencies stick together in the paper exit. Use only the transparencies specially designed for an ink jet printer. Remove each transparency as it exits from the printer. Envelopes skew or fail to feed correctly. Ensure that the paper guide is against the left side of the envelopes. General Printing Problems Symptom Your product does not print. Cause and Solution • The printer cable is not connected properly. Check the printer cable connection.
Symptom Cause and Solution Your product does not print. (continued) • The printer properties may be configured incorrectly. Check the application to make sure that all print settings are correct. • The printer driver may be incorrectly installed. Uninstall the MFP driver and reinstall the MFP driver. Then try printing a test page. Refer to “Uninstalling Samsung Software” on page 2.12. • A paper jam has occurred. Remove the jammed paper. See page 7.2. • If a file sent from Acrobat Reader 4.
Symptom Part of the printed page is blank. Cause and Solution • The page layout is too complex. Simplify the page layout and remove any unnecessary graphics from the document if possible. • The page orientation setting may be incorrect. Change the page orientation in the Printer Properties dialogue box. • The paper size and the software paper size settings do not match. Insert the correct paper into the product or change the software paper size settings. • Scaling may be set to less than 100%.
Colour Printing Problems Symptom Colours print incorrectly Cause and Solution • The Samsung SCX-1100 Series printer driver may not be selected. Verify that you selected the Samsung SCX-1100 Series printer driver. • Print cartridges may be installed in the incorrect holders. Remove each print cartridge that is in an incorrect holder. Check that the ink have not mixed in the cartridges. If this is the case, replace the cartridge with a new one. • Print a test page.
Print Quality Problems Symptom Light print or fade Cause and Solution • The print cartridge may be running out of ink. Install a new ink cartridge. • The paper may not meet paper specifications (for example, the paper is too moist or too rough). See “Paper Selection” on page 4.2. • If the whole page is light, the print resolution setting is too low. Adjust the print resolution within the printer properties. See page 4.10.
Symptom Characters with white lines Cause and Solution • The print cartridge may be almost empty. Check the contacts of the print cartridge and replace, if necessary. • The print cartridges may need to be cleaned. See page 6.3. Characters are improperly formed or not aligned correctly • The print media is loaded incorrectly or is an unsupported size or type. Use the print media specified in “Paper Selection” on page 4.2.
Scanning Problems Symptom The scanner does not scan. Cause and Solution • Make sure you place the document to be scanned face down on the document glass. • There may not be enough available memory to hold the document you want to scan. Try the Pre-Scan function to see if that works. Try lowering the scan resolution rate. • The USB or parallel cable is not connected properly. • The USB or parallel cable is defective. Swap the cable with a known good cable. If necessary, replace the cable.
MEMO 7.
8 APPENDIX This chapter includes: • Printer Specification • Scanner and Copier Specification • General Specification • Paper Specification
Printer Specification Item Description Emulation HBP(GDI) Resolution True 600 x 1200 dpi, 2400(H) x 1200(V) dpi Printing speed (Draft Mode) 14 ppm (Mono) 7 ppm (Colour) Effective printing width 203 + 1 mm Scanner and Copier Specification Item Description Scanning method CCD, Flat-bed Scan resolution 600 x 600 dpi, 1200 dpi class Scan mode True colour, 256 grey, Black and white Copy mode Colour, Black and white Effective scanning width 210 mm Maximum document width 216 mm Multi copy r
General Specification Item Description Input paper tray capacity 100 sheets (Maximum) Stacking Height : 9 mm Output tray capacity Maximum 30 Sheets Operating Environment Temperature: 5-40 degrees C (20 ~ 80% RH) Paper size and weight A4, Letter, Legal Original document width and weight 8.5 inch x 11.69 inch (A4/Letter Sized) Power rating See Rating Label attached on the back of the machine. Power consumption 10 W in Power save mode 15 W in Standby mode 30 W during copy Weight 12.4 lb /7.
Paper Specification Item Paper types available Description Plain paper, OHP film, Label, Envelope, Card, Postcard Paper sizes 8.4 Appendix Paper Type W x L (mm) W x L (Inch) Letter 215.9 x 279 8.5 x 11 Legal 215.9 x 355.6 8.5 X 14 JIS B5 182 x 257 7.17 x 10.12 A4 210x 297 8.27 x 11.69 Executive 184.2 x 266.7 7.25 x 10.5 A5 148.5 x 210 5.85 x 8.27 A6 card 105 x 148.5 4.13 x 5.85 Post Card 4x6 101.6 x 152.4 4x6 HagaKi 100 x 148 3.94 x 5.83 Envelope 7-3/4 98.4 x 190.5 3.
Appendix 8.
Replacing the Fitted Plug (UK) Important The mains lead for this machine is fitted with a standard (BS 1363) 13 plug and has a 13 amp fuse. When you change or examine the fuse, you mu re-fit the correct 13 amp fuse. You then need to replace the fuse cover have lost the fuse cover, do not use the plug until you have another fu Please contact the people from you purchased the machine.
Notes For Use of This Device (New Zealand) The grant of a Telepermit for any item of terminal equipment indicates that Telecom has accepted that the item complies with minimum condition connection to its network. It indicates no endorsement of the product b nor does it provide any sort of warranty.
Declaration of Conformity (European Countries) Approvals and Certifications The CE marking applied to this product symbolises Samsung Electronics Co., Ltd. Declaration of Conformity with the following applicable 93/68/EEC Directives of European Union as of the dates indicated: January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member states related to low voltage equipment.
Index A control program AC power 1.9 alignment, cartridges 6.14 B 1.5, 3.6 booklet, print 4.11 copy contrast 3.8 page 3.8 quality 3.7 size 3.9 special option 4.17 3.10 black copy default setting contrast 3.13 copy page 3.13 quality 3.13 zoom rate 3.13 C cancel copy print scan D 3.6 4.7 5.5 document type setting from printer cartridge align 6.14 clean 6.3 install 1.12 maintain 6.2 purchase 6.9 replace 6.9 document glass clean 6.17 load, document 4.4 error message 7.
I ink level, view from control program 4.18 from operation panel 6.3 ink save 1.6 2.3 internet gate, configure 2.8 1.8 parallel, connection photo cartridge install cartridges 1.12 product 1.7 software 2.4 system requirement 6.9 poster copy print 3.12 4.12 print quality 4.10 printer control program 4.17 R J jam, clear paper type select guideline 4.2 set for copy 3.3 set for PC print 4.10 7.2 reverse page order S L language, change 1.17 M save ink 1.18 paper 1.
Home Visit us at: http://www.samsungelectronics.com/mfp P/N: JB68-00693A Rev. 2.
