Verizon - WSE.book Page 1 Monday, November 17, 2008 4:48 PM Verizon Wireless N e t w o r k E x t e n d e r User Manual Please read this manual before operating your device, and keep it for future reference.
Verizon - WSE.book Page 2 Monday, November 17, 2008 4:48 PM Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Device, including but not limited to, accessories, parts, or software relating there to (the “base station”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions.
Verizon - WSE.book Page 3 Monday, November 17, 2008 4:48 PM EP68-00359A Printed in Korea Disclaimer of Warranties; Exclusion of Liability For more information, refer to "Warranty Information" on page 25.
Verizon - WSE.book Page 1 Monday, November 17, 2008 4:48 PM Table of Contents Section 1: Getting Started ..............................................2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 What’s In the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Verizon - WSE.book Page 2 Monday, November 17, 2008 4:48 PM Section 1: Getting Started Introduction Congratulations on the purchase of your Verizon Wireless Network Extender. Your purchase of this base station enhances the wireless telephone service that you and your family will receive while in your home or home office. This User Guide introduces you to the Verizon Wireless Network Extender base station service and all the features of your new device.
Verizon - WSE.book Page 3 Monday, November 17, 2008 4:48 PM System Requirements 4. • An always-on broadband Internet connection with a minimum speed of • For best results, place the base station in an elevated location, such as the top of a bookshelf or tall cabinet. 300 kbps. • An available Ethernet port on either your broadband modem or a router connected to the modem. Quick Setup Setting up service on your new Verizon Wireless Network Extender base station is fast and easy.
Verizon - WSE.book Page 4 Monday, November 17, 2008 4:48 PM 6. Plug the power supply connector into the DC 12V power port located at the rear of the base station (3). 7. Insert one end of the power cord into the power supply and then plug the other end into an available power 1HWZRUN ([WHQGHU outlet (4). Warning!: Insert the plug into the power outlet last. Failure to do so could cause an electrical short or power surge to the base station.
Verizon - WSE.book Page 5 Monday, November 17, 2008 4:48 PM 8. Confirm that the front LEDs are illuminated as indicated below: • Power LED: should be a continuous blue light, indicating that the base station is receiving power. No illumination indicates there is an issue with the power Power supply or power connector. LED • System LED: should be a continuous blue light, indicating System that the base station is properly LED communicating with the Verizon Wireless network.
Verizon - WSE.book Page 6 Monday, November 17, 2008 4:48 PM Section 2: Using Your Device Additional Setup Information Getting started with your new Verizon Wireless Network Extender is easy. This section walks you through an overview of the product, package contents, activation, and how to contact Verizon Wireless for assistance with your service and your base station.
Verizon - WSE.book Page 7 Monday, November 17, 2008 4:48 PM – If a handoff to the nearest compatible cell tower is not possible and all channels are not in use, one channel may be available for an unauthorized user to access. Callers on the managed access list are always given priority access to the Network Extender. • Users can verify if they are on the Verizon Wireless Network Extender network by dialing #48 (and receiving an audio announcement).
Verizon - WSE.book Page 8 Monday, November 17, 2008 4:48 PM • The external GPS antenna (provided with your Verizon Wireless Network Extender) allows you to place the Verizon Wireless Network Extender further from a window and run the antenna to an area with stronger GPS reception. Warning!: You may not be able to make 911 calls in the event of an electrical power outage, broadband connection failure, or other service disruption outside of the Verizon Wireless network coverage area.
Verizon - WSE.book Page 9 Monday, November 17, 2008 4:48 PM Verizon Wireless Network Extender Basics • Components (page 9) • Features (page 12) Note: If the unit’s GPS signal strength is weak (due to location), it is recommended that you either move the base station near a window or install the external GPS antenna. For more details, see "External GPS Antenna" on page 13.
Verizon - WSE.book Page 10 Monday, November 17, 2008 4:48 PM Components - Rear View LED Function Description PWR Power • Solid blue: normal The rear of the base station provides access to the WAN port, power port, and external GPS antenna. 1. • No light: abnormal SYS System connected • Solid blue: normal • Solid red: abnormal GPS GPS signal • Solid blue: normal • A red GPS LED indicates a GPS signal could not be detected using the internal GPS antenna.
Verizon - WSE.book Page 11 Monday, November 17, 2008 4:48 PM 4. WAN Port allows you to connect the Ethernet cable provided to establish communication between the base station and your broadband router. This connection port is GPS Antenna Port then used to transmit voice and data through the Internet to the Verizon Wireless network, which then authenticates the base station and allows communication with wireless phones.
Verizon - WSE.book Page 12 Monday, November 17, 2008 4:48 PM Features The following list highlights some of the base station's features: • The base station enables users to easily install and configure the system by connecting to an existing broadband network. • To prevent unauthorized users from accessing the base station and diminishing your available bandwidth, you have the option to restrict the use of your Network Extender by logging into My Verizon at www.verizonwireless.com.
Verizon - WSE.book Page 13 Monday, November 17, 2008 4:48 PM Section 3: External GPS Antenna If your Verizon Wireless Network Extender cannot receive a Global Positioning System (GPS) signal, it may be necessary to improve the reception by installing and then positioning the external GPS antenna. This section outlines the installation and relocation of this GPS antenna.
Verizon - WSE.book Page 14 Monday, November 17, 2008 4:48 PM 7. Connect and secure the GPS antenna to the end of the provided GPS cable labeled "Connect to GPS Antenna." GPS antenna cover 8. Connect and secure the terminal end of the same mini-coax cable to the port on the base station (within the GPS antenna compartment). Warning!: Do not force the connector into the GPS antenna port as this can damage the connector. 9. Replace the cover on the station.
Verizon - WSE.book Page 15 Monday, November 17, 2008 4:48 PM Note: If a GPS signal cannot be detected, remove the GPS antenna and place it in a new location to receive a stronger signal. This new location should be located close to a window. Mini-coax connector GPS antenna compartment CO T TO EC NN S GP *36 $QWHQQD 10. Power on the base station to allow the detection of both the external antenna connection and an available GPS signal.
Verizon - WSE.book Page 16 Monday, November 17, 2008 4:48 PM Section 4: Troubleshooting Now that you’ve been given an overview of the Verizon Wireless Network Extender base station, some situations might arise where you’ll need additional usage or connection help. This section provides some base station troubleshooting tips and techniques. For more information, please visit us online at www.verizonwireless.com/support. • My Power LED is not Illuminating.
Verizon - WSE.book Page 17 Monday, November 17, 2008 4:48 PM • My System LED is solid red. – A red System LED indicates a system error was detected and is symptomatic of a communication problem with the Verizon Wireless network. – Confirm your base station was activated at time of purchase. If your base station has not already been activated, call Verizon Wireless Customer Service at (800) 922-0204 or *611 from your Verizon Wireless mobile phone and select the option for technical support.
Verizon - WSE.book Page 18 Monday, November 17, 2008 4:48 PM unauthorized user to access. Callers on the managed access list are always given priority access to the Network Extender. Note: Both authorized and unauthorized callers may see more service bars on their Verizon Wireless handset due to their proximity to the Verizon Wireless Network Extender. Note: A fourth channel is always reserved for emergency (E911) calls to any user within range of the Network Extender.
Verizon - WSE.book Page 19 Monday, November 17, 2008 4:48 PM Section 5: Important Safety Information This user guide contains important operational and safety information that will help you safely use your base station. General Precautions There are several simple guidelines to operating your base station properly and maintaining safe, satisfactory service. • Avoid exposing your base station to rain or liquid spills.
Verizon - WSE.book Page 20 Monday, November 17, 2008 4:48 PM Using Your Base Station Near Other Electronic Devices Most modern electronic equipment is shielded from radio frequency (RF) signals. However, RF signals from your base station may affect inadequately shielded electronic equipment. Conversely, ensure the unit is placed at least 2 feet away from products which generate electromagnetic radiation, such as a computer monitor or microwave oven.
Verizon - WSE.book Page 21 Monday, November 17, 2008 4:48 PM FCC Radio Frequency Emission This device meets the FCC Radio Frequency Emission Guidelines. FCC ID number: A3LSCS-26UC4. FCC Statement This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Verizon - WSE.book Page 22 Monday, November 17, 2008 4:48 PM Please read the following important safety notices and instructions before installing or using the product. • A DANGER warning refers to situations that could cause bodily injury. • A CAUTION warning refers to situations that could result in equipment malfunction or damage. 7. Follow all warnings and instructions marked on the 8. Never spill liquid of any kind into or onto the product. product. 9.
Verizon - WSE.book Page 23 Monday, November 17, 2008 4:48 PM To avoid electric shock, do not operate the product or connect or disconnect cables during electrical storms. To avoid electric shock, do not use this product in or near water. To reduce the risk of fire or overheating, keep this product in well ventilated areas, away from radiators or other heat sources. Do not block cooling vents.
Verizon - WSE.
Verizon - WSE.book Page 25 Monday, November 17, 2008 4:48 PM Section 6: Warranty Information Your Verizon Wireless Network Extender has been designed to provide reliable, worry-free service. If for any reason you have a problem with your equipment, please refer to the manufacturer’s warranty in this section. For information regarding the terms and conditions of service for your base station, please visit www.verizonwireless.
Verizon - WSE.book Page 26 Monday, November 17, 2008 4:48 PM name and address. To obtain assistance on where to deliver the Product, call Samsung Customer Care at 1-888-987-4357. Upon receipt, SAMSUNG will promptly repair or replace the defective Product. SAMSUNG may, at SAMSUNG’s sole option, use rebuilt, reconditioned, or new parts or components when repairing any Product or replace Product with a rebuilt, reconditioned or new Product.
Verizon - WSE.book Page 27 Monday, November 17, 2008 4:48 PM OR GROSS NEGLIGENCE) OR FAULT COMMITTED BY SAMSUNG, ITS AGENTS OR EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY. SOME STATES/PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Verizon - WSE.book Page 28 Monday, November 17, 2008 4:48 PM Customer Care Center: Phone: 1-888-987-HELP (4357) 1000 Klein Rd. ©2008 Samsung Telecommunications Plano, TX 75074 reserved. Toll Free Tel: 1.888.987.HELP (4357) No reproduction in whole or in part allowed without prior written approval. Specifications and availability subject to change without notice. Samsung Telecommunications America, LLC: America. All rights 1301 East Lookout Drive ©2009 Verizon Wireless. All rights reserved.
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