TelePort.book Page a Monday, October 6, 2008 10:36 AM User Guide www.sprint.com © 2008 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
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TelePort.book Page a Monday, October 6, 2008 10:36 AM Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . i Section 1: Getting Started . . . . . . . . . . . . . 1 1A. Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . . 2 AIRAVE Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . 2 Section 2: Your Device . . . . . . . . . . . . . . . . 7 2A. Additional Setup Information . . . . . . . . . . 8 3B. Troubleshooting . . . . . . . . . . . . . . . . . . . . .
TelePort.book Page i Monday, October 6, 2008 10:36 AM Introduction This User Guide introduces you to the Sprint AIRAVE™ base station service and all the features of your new device. It’s divided into four sections: ⽧ Section 1: Getting Started ⽧ Section 2: Using Your Device ⽧ Section 3: Optional Installation and Troubleshooting ⽧ Section 4: Safety and Warranty Information Throughout this guide, you’ll find tips and techniques that help you make the most of your new device and service.
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TelePort.book Page 2 Monday, October 6, 2008 10:36 AM Section 1A AIRAVE Quick Setup Quick Setup Congratulations on the purchase of your Sprint AIRAVE™. ⽧ AIRAVE Quick Setup (page 2) Setting up service on your new AIRAVE base station is fast and easy. This section outlines the procedures needed to quickly set up the base station. Your purchase of this base station ensures that you and your family will have reliable wireless telephone service while in your home or small office. 1.
Note The base station must be activated before setup. It will not work unless it has been activated. Note After installing and turning on your base station for the first time, it will go through an automated setup sequence. During this time, the unit’s LEDs will change color. When all LEDs have changed to steady blue (stopped blinking), your device is ready to use. This process may take up to one hour. Internet Quick Setup TelePort.book Page 3 Monday, October 6, 2008 10:36 AM ISP 3.
TelePort.book Page 4 Monday, October 6, 2008 10:36 AM 5. Place the base station near a closed window and in a central location. For best results, place the base station in an elevated location, such as the top of a bookshelf or tall cabinet. 6. Connect one end of the included Ethernet cable to $,5$9( an open port on the router (1) and connect the other end to the WAN port located at the rear of the base station (2). Note Plug the Ethernet cable into the base station before connecting the power supply.
TelePort.book Page 5 Monday, October 6, 2008 10:36 AM 10. Confirm that the front LEDs are illuminated as Note After installing and turning on your base station for the first time, it will go through an automated setup sequence. During this time, the unit’s LEDs will change color. When all LEDs have changed to steady blue (stopped blinking), your device is ready to use. This process may take up to one hour.
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TelePort.book Page 8 Monday, October 6, 2008 10:36 AM Section 2A Overview Additional Setup Information The AIRAVE is a mini base station, or femtocell, that creates Sprint signal within your home or small office. About the size of a traditional wireless access point (WAP), the base station pipes voice and data through the Internet to the Sprint network, which then routes the call to the desired party.
䢇 Internet ISP Security Gateway Sprint Network 䢇 Broadband Router Power System GPS WAN 䢇 Public Switched Telephone Network 䢇 Mobile Network Supports up to three simultaneous callers. Any users that attempt to place a call while the AIRAVE is at maximum capacity will be automatically transferred to the Sprint Nationwide Network, provided that coverage exists. Plug and Play operation, with no programming needed and automatic software updates.
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WARNING WARNING OF 911 LIMITATIONS: You may not be able to make 911 calls in the event of an electrical power outage, broadband connection failure, or other service disruption. 911 services may be limited in areas outside of Sprint's network coverage. Not all public safety answering points have location-based E911 technology. Always be prepared to report your location to the 911 operator when placing an emergency call.
TelePort.book Page 12 Monday, October 6, 2008 10:36 AM For More Information 䢇 䢇 Visit the AIRAVE Web site at www.sprint.com/AIRAVE. Contact Sprint Customer Service at 1-866-556-7310 (for activation and technical issues). – or – 1-888-211-4727 (for billing and other questions). 12 Section 2A.
TelePort.book Page 13 Monday, October 6, 2008 10:36 AM Section 2B ⽧ Components (page 13) ⽧ Maintenance Notes (page 16) Your base station is packed with features that both simplify your life and expand your ability to stay connected to the people and information that are important to you. This section will guide you through the basic features and functions of your Sprint AIRAVE™ base station. Components Basics 1. Adjustable Antenna AIRAVE: The Basics Power 2. Power LED System 3.
TelePort.book Page 14 Monday, October 6, 2008 10:36 AM 1. Adjustable Antenna provides omnidirectional transmission and reception of signals between the base station and communicating wireless phones. WARNING The adjustable antenna rotates only 180 degrees. Rotating it beyond that angle may damage the antenna. 2. Power LED indicates the power status. Illuminates a steady blue (not blinking) when the base station is powered on. 䡲 No illumination indicates the base station is not receiving power. 䡲 3.
TelePort.book Page 15 Monday, October 6, 2008 10:36 AM The base station needs to remain vertical and in a well-ventilated location. The vertical position allows proper air flow of the internal components. Basics Note 1. Heat Vents provide ventilation for the base station and allow for the dissipation of internally generated heat. 2. WAN Port allows you to connect a CAT5 or CAT6 1. Heat Vents 5. GPS Antenna Port 4. Power Switch 2. WAN Port 3.
TelePort.book Page 16 Monday, October 6, 2008 10:36 AM 3. DC 5V Power Port provides power to the base station when connected to the AC power adapter and cord (included). WARNING Use only the power adapter and cord that are included in the package. Using any other power source may damage the base station. 4. Power Switch allows you to turn the base station on or off.
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TelePort.book Page 18 Monday, October 6, 2008 10:36 AM Section 3A Antenna Installation If the GPS signal is ever interrupted or insufficient because of location, install the external GPS antenna and place it in an open area for better reception. WARNING ⽧ Installing the External GPS Antenna (page 18) If your AIRAVE is ever unable to receive a GPS signal, it may become necessary to improve the reception by installing the GPS antenna. This section outlines the installation of this external GPS antenna.
TelePort.book Page 19 Monday, October 6, 2008 10:36 AM 1. Turn off the base station. 2. Identify the GPS port located at the rear of the base Antenna Installation Connecting the GPS antenna to the AIRAVE base station $,5$9( station. *36 3. Carefully lift the protective cover up to expose the GPS mini-coax connector. Note Do not completely remove the plastic cover. The top of the cover (closest to the antenna) is fastened to the base station and should not be removed. ON OFF 4.
TelePort.book Page 20 Monday, October 6, 2008 10:36 AM Tip You can use double-sided tape to secure the bottom of the GPS antenna to its new location. 6. Reposition or reconnect the Ethernet cable and power cable, if necessary. 7. Turn the base station on to allow the detection of both the external antenna connection and an available GPS signal. Note 20 The base station may take up to 20-30 minutes to get a GPS lock. Section 3A.
TelePort.book Page 21 Monday, October 6, 2008 10:36 AM Section 3B Make sure the power connector is securely inserted into the rear DC 5V port on the back of the base station. 䡲 Make sure the Power switch is in the On position. Troubleshooting 䢇 ⽧ Now that you’ve been given an overview of the AIRAVE base station, some situations might arise where you’ll need additional usage or connection help. This section provides some base station troubleshooting tips and techniques.
TelePort.book Page 22 Monday, October 6, 2008 10:36 AM Make sure the power adapter is properly configured and securely connected to the rear of the base station. 䡲 Make sure the Power switch is in the On position. If the Power LED is not lit, refer to the first troubleshooting tip for more details.
● 䢇 Is the GPS LED illuminating blue? If it is not, the base station might not be properly receiving a GPS signal. Inability to receive a GPS signal can result in the base station failing to validate your account information and network timing, which then prevents usage and reroutes you back to the nearest cell tower. If this is the problem, install the external GPS antenna (page 18). 䢇 Under what circumstances should I restrict my Sprint AIRAVE? 䡲 The AIRAVE base station seems to be getting too hot.
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TelePort.book Page 26 Monday, October 6, 2008 10:36 AM Section 4A General Precautions Important Safety Information There are several simple guidelines to operating your base station properly and maintaining safe, satisfactory service. 䢇 Avoid exposing your base station to rain or liquid spills. If your base station does get wet, immediately turn the power off and remove the power connector. 䢇 Do not operate the base station in an extremely dusty or humid environment.
Note For the best care of your base station, ensure that only authorized personnel service your device. Failure to do so may be dangerous and void your warranty. Maintaining Safe Use of and Access to Your Base Station Do Not Rely on Your Base Station for Emergency Calls Your base station operates using radio signals, which cannot guarantee connection in all conditions. Therefore you should never rely solely upon your base station for essential communication (e.g., medical emergencies).
TelePort.book Page 28 Monday, October 6, 2008 10:36 AM Consult the manufacturer of any personal medical devices, such as pacemakers and hearing aids, to determine if they are adequately shielded from external RF signals. Restricting Children’s Access to Your Base Station Your base station is not a toy. Do not allow children to play with it as they could hurt themselves and others, or damage the base station. research.
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TelePort.book Page 30 Monday, October 6, 2008 10:36 AM Section 4B Manufacturer’s Warranty Manufacturer’s Warranty STANDARD LIMITED WARRANTY What is Covered and For How Long? ⽧ Manufacturer’s Warranty (page 30) Your AIRAVE has been designed to provide you with reliable, worry-free service. If for any reason you have a problem with your equipment, please refer to the manufacturer’s warranty in this section.
TelePort.book Page 31 Monday, October 6, 2008 10:36 AM This Limited Warranty is conditioned upon proper use of Product by Purchaser.
TelePort.book Page 32 Monday, October 6, 2008 10:36 AM “DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE PRODUCT; “THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR “COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT.
TelePort.book Page 33 Monday, October 6, 2008 10:36 AM EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE, INCLUDING THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT. THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRDPARTY SOFTWARE OR EQUIPMENT, AS THE CASE MAY BE.
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