TM User Guide Sprint AIRAVE™ www.sprint.com © 2007 Sprint Nextel. All rights reserved. SPRINT, the NEXTEL name and logo, and other trademarks are trademarks of Sprint Nextel. Printed in Korea.
AIRAVE_PCSR01_PS_072607_F3
Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 AIRAVE Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Section 2: Your Device . . . . . . . .
6B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . 43 Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome to Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, whenever you want. This powerful combination brings you access to more products, more services, and more of what you need to do more of what you want. Welcome and thank you for choosing Sprint.
Introduction This User Guide introduces you to the Sprint AIRAVE™ base station service and all the features of your new device. It’s divided into four sections: ⽧ Section 1: Getting Started ⽧ Section 2: Your Device ⽧ Section 3: Optional Installation and Troubleshooting ⽧ Section 4: Safety and Warranty Information Throughout this guide, you’ll find tips and techniques that help you make the most of your new device and service.
Section 1 Getting Started TM
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Quick Steup Section 1A Quick Setup In This Section ⽧ AIRAVE Quick Setup Setting up service on your new AIRAVE base station is fast and easy. This section outlines the procedures needed to quickly set up the base station.
AIRAVE Quick Setup Congratulations on the purchase of your Sprint AIRAVE™. Your purchase of this base station ensures that you and your family will have reliable wireless telephone service while in your home or small office. 1. Confirm that your package contains the following components: 䡲 AIRAVE base station 䡲 CAT5 Ethernet Cable 䡲 Power Supply and Power Cord 䡲 External GPS Antenna 䡲 User Guide 2.
Note: Quick Steup A router with at least one free Ethernet port is required to connect the AIRAVE. 5. Place the base station in an elevated location, such as the top of a book shelf or tall cabinet. For best results place the base station in an open room with a window. 6. Connect one end of the included Ethernet cable to an open port on the router (1) and connect the other end to the WAN port located at the rear of the base station (2).
WARNING Insert the plug into the power outlet last. Failure to do so could cause an electrical short or power surge to the base station. 9. Move the Power switch to the On position. 10. Confirm that the front LEDs are illuminated as indicated below: 䡲 Power LED: should be blue, indicating that the base station is receiving power 䡲 System LED: should be blue, indicating that the base station is properly communicating with the Sprint network.
Section 2 Your Device TM
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Section 2A Additional Setup Information Additional Setup Information In This Section ⽧ Overview ⽧ Activating your AIRAVE Account ⽧ Getting Help Getting started with your new Sprint AIRAVE™ is a simple matter. This section walks you through an overview of the product, package contents, activation, and how to contact Sprint for assistance with your service and your base station.
Overview The AIRAVE is used within your home or small office to extend your Sprint coverage area through an existing Internet Broadband Connection.
䢇 Additional Setup Information 䢇 Although a maximum of three phones can connect to the AIRAVE at any one time, up to fifty cell phones can be registered on a specific base station. 䡲 From this group of up to fifty phone numbers, only the first three callers to initiate a call can connect to the base station. The remaining users are then redirected to the nearest cell tower if they try to place a call while the base station’s capacity is full.
The base station maximizes wireless phone utility within a small area by not only providing better voice quality but by also allowing you to use this new service without any enhancements to your existing wireless phones. By utilizing a built-in GPS antenna, the base station is capable of maintaining exact network timing updates and providing E911 services with an accurate location.
Activating your AIRAVE Account Note: Additional Setup Information Your base station should be already activated. If it is not activated, please call Sprint Customer Service at 1-888-211-4727. The base station must be activated before setup. It will not work unless it has been activated.
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Sec tion 2B AIRAVE: The Basics In This Section ⽧ Components ⽧ Features ⽧ Maintenance Notes Section 2B: AIRAVE: The Basics Basics Your base station is packed with features that both simplify your life and expand your ability to stay connected to the people and information that are important to you. This section will guide you through the basic features and functions of your Sprint AIRAVE™ base station.
Components Front View The base station is a very simple device with four LED indicators to let you know its status. 1. Adjustable Antenna Power 2. Power LED System 3. System LED GPS 4. GPS LED WAN 5.
1. Adjustable Antenna provides omnidirectional transmission and reception of signals between the base station and communicating wireless phones. WARNING The Adjustable Antenna only rotates 180 degrees. Rotating it beyond that angle may damage the antenna. 2. Power LED indicates the power status. 䡲 䡲 Illuminates blue when the base station is powered on. No illumination indicates the base station is not receiving power. 3.
5. WAN LED indicates the status of the Wide Area Network activity via an active Ethernet connection. It does not detect either an ISP connection or router connection to the ISP. 䡲 Illuminates blue when a valid Ethernet connection is detected. 䡲 Illuminates red when a valid Ethernet connection is not detected.
Rear View The rear of the base station has connectors for power, LAN, and an optional external GPS antenna (usually not necessary). Basics 1. Heat Vents 5. GPS Antenna Port 4. Power Switch 3. DC 5V Power Port 2.
Note: The base station needs to remain vertical and in a well-ventilated location. The vertical position allows proper ventilation of the internal components. 1. Heat Vents provide ventilation for the base station and allow for the dissipation of internally generated heat. 2. WAN Port allows you to connect a CAT5 or CAT6 Ethernet cable and establish communication between the base station and your router.
4. Power Switch allows you to turn the base station on or off. 䡲 Each time the base station is powered on, it goes through the process of detecting its connections, authenticating with the network, and determining its location. 5. GPS Antenna Port allows you to connect the external GPS antenna if the internal GPS antenna is unable to detect a valid signal. 䡲 If the corresponding GPS LED illuminates red, this indicates that no GPS signal can be detected and the external antenna should be used.
䢇 䢇 The base station is a Plug & Play device that can be installed to automatically provide continuous wireless telephone service in a home or small office without having to change your existing mobile phone (page 10). The base station utilizes an internal GPS receiver to get both timing and unit location information. In case of a weak GPS signal, use the optional external GPS antenna (page 26).
Sec tion 3 Optional Installation and Troubleshooting TM
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Antenna Installation Section 3A Antenna Installation In This Section ⽧ Installing the External GPS Antenna If your AIRAVE is ever unable to receive a GPS signal, it may become necessary to improve the reception by installing the GPS antenna. This section outlines the installation of this external GPS antenna.
Installing the External GPS Antenna In very rare cases, you may find that because of its current location, the base station’s internal GPS antenna may not be able to properly receive and maintain an active GPS signal. If the GPS signal is not detected, as indicated by the LED, connect the included external GPS antenna. Without a valid GPS signal, the base station cannot function properly, and calls will be redirected to the nearest cell tower. WARNING Use only the included Sprint-approved GPS antenna.
Antenna Installation Note: Do not completely remove the plastic cover. The top of the cover (closest to the antenna) is fastened to the base station and should not be removed. *36 $,5$9( ON OFF *36 $QWHQQD 4. Insert the mini-coax connector into the GPS antenna port on the base station. WARNING Do not force the connector into the GPS antenna port as this can damage the connector. 5. Locate the GPS antenna indoors on a flat surface. WARNING The external GPS antenna should not be used outdoors.
6. Reposition or reconnect the Ethernet cable and power cable, if necessary. 7. Turn the base station on to allow the detection of both the external antenna connection and an available GPS signal.
Sec tion 3B Troubleshooting In This Section Troubleshooting Troubleshooting ⽧ Now that you’ve been given an overview of the AIRAVE base station, some situations might arise where you’ll need additional usage or connection help. This section provides some base station troubleshooting tips and techniques.
Troubleshooting 䢇 䢇 My Power LED is not Illuminating. 䡲 Make sure that one end of the power cord is securely connected to an active outlet and that the other end is properly connected to the power adapter. 䡲 Make sure the power connector is securely inserted into the rear DC 5V port on the back of the base station. 䡲 Make sure the Power switch is in the On position. My GPS LED is not illuminating blue even after a few minutes.
If the preceding fails, move the Power switch to the Off position, remove the power cord from the wall outlet, and then remove the power connector from the DC 5V port at the rear of the base station for at least 10 seconds. 䡲 Reconnect the power connector to the DC 5V port, plug the power cord into the wall outlet, and then move the Power switch to the On position.
䢇 䢇 32 My System LED is red. 䡲 A red System LED indicates a system error was detected and is symptomatic of a communication problem with the Sprint network. 䡲 Before contacting your Sprint Customer Service Center, check the following: ⽧ Is your WAN LED illuminating blue? If it is not, then there may be a communication problem between your base station and the router. ⽧ Is the GPS LED illuminating blue? If it is not, the base station might not be properly receiving a GPS signal.
䢇 Section 3B: Troubleshooting Troubleshooting How can I make sure that too many people will not connect through my base station at the same time and diminish my available bandwidth? 䡲 You have the option to restrict the use of your AIRAVE to specified numbers by calling Sprint Customer Service. (See “Getting Help” on page 13.) 䡲 When the base station is unsecured, the first three callers detected within the base station’s area are given access to place their calls through the base station.
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Sec tion 4 Safety and Warranty Information TM
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Section 4A Important Safety Information In This Section ⽧ General Precautions ⽧ Maintaining Safe Use of and Access to Your Base Station ⽧ Radio Frequency (RF) Energy ⽧ Owner’s Record ⽧ Proprietary Notice Important Safety Information This user guide contains important operational and safety information that will help you safely use your base station. Failure to read and follow the information provided in this user guide may result in serious bodily injury, death, or property damage.
General Precautions There are several simple guidelines to operating your base station properly and maintaining safe, satisfactory service. 䢇 Avoid exposing your base station to rain or liquid spills. If your base station does get wet, immediately turn the power off and remove the power connector. 䢇 Do not operate the base station in an extremely dusty or humid environment. 䢇 Avoid placing the base station near radiators or other heating sources.
Maintaining Safe Use of and Access to Your Base Station Do Not Rely on Your Base Station for Emergency Calls Your base station operates using radio signals, which cannot guarantee connection in all conditions. Therefore you should never rely solely upon your base station for essential communication (e.g., medical emergencies). Emergency calls may not be possible on all cellular networks or when certain network services or mobile phone features are in use. Check with your local service provider for details.
Radio Frequency (RF) Energy Understanding How Your Base Station Operates Your base station functions as a radio transmitter and receiver. When it’s turned on, it receives and transmits radio frequency (RF) signals. When you use your base station, the system handling your call controls the power level. This power can range from 1 microwatt to 50 milliwatts. Knowing Radio Frequency Safety The design of your base station complies with updated NCRP standards described below.
Owner’s Record The model name, model number, regulatory number, and FCCID are located on a label affixed to the bottom of the unit. The serial number and MAC ID are on a sticker affixed on the side of the unit. Record the serial number in the space provided below. This will be helpful if you need to contact us about your base station in the future. Model: Sprint AIRAVE™ Serial No.: MEID No.
Proprietary Notice CDMA Technology is licensed by QUALCOMM Incorporated under one or more of the following patents: 4,901,307 5,109,390 5,267,262 5,416,797 5,506,865 5,544,196 5,657,420 5,101,501 5,267,261 5,414,796 5,504,773 5,535,239 5,600,754 5,778,338 5,228,054 5,337,338 5,710,784 5,056,109 5,568,483 5,659,569 5,490,165 5,511,073 42 Section 4A: Important Safety Information
Sec tion 4B Manufacturer’s Warranty In This Section ⽧ Manufacturer’s Warranty Your AIRAVE has been designed to provide you with reliable, worry-free service. If for any reason you have a problem with your equipment, please refer to the manufacturer’s warranty in this section. For information regarding the terms and conditions of service for your base station, please visit www.sprint.com and click on the “Terms & Conditions” link at the bottom or call Sprint Customer Service at 1-888-211-4727.
Manufacturer’s Warranty STANDARD LIMITED WARRANTY What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS AMERICA, LLC (“SAMSUNG”) warrants to the original purchaser (“Purchaser”) that SAMSUNG’s base station and accessories (“Products”) included in this package are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase and continuing for the following specified period of time after that date: Base Station 1 Year External GPS Ante
SAMSUNG may, at SAMSUNG’s sole option, use rebuilt, reconditioned, or new parts or components when repairing any Product or replace Product with a rebuilt, reconditioned or new Product. All other repaired/replaced Product will be warranted for a period equal to the remainder of the original Limited Warranty on the original Product or for 90 days, whichever is longer. All replaced parts, components, boards and equipment shall become the property of SAMSUNG.
OTHER PARTY. SOME STATES/PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE/PROVINCE TO PROVINCE. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT AND STATES PURCHASER’S EXCLUSIVE REMEDY.
©2007 Samsung Telecommunications America, LLC. All rights reserved. No reproduction in whole or in part allowed without prior written approval. Specifications and availability subject to change without notice.
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Index Numerics 911 Service 12 A Activation 13 AIRAVE Front View 16 Off 6 On 6 Rear View 19 AIRAVE Features 21 F Front View 16 G GPS 21 GPS Antenna Connection 26 Mini-coax 27 Overview 26 GPS Antenna Port 21 GPS LED 17 H Help 13 Index P Package Contents 4 Port DC 5V 20 GPS 21 Power 20 WAN 20 Power LED 17 Power Port 20 Power Switch 21 R Rear View 19 S Service Account Activation 13 Sprint Customer Service 13 System LED 17 T Troubleshooting 30 Turning Your Base Station Off 6 Turning Your Base Station On 6 Ind
V Vents 20 W WAN LED 18 WAN Port 20 50 Index