Samsung InfoRanger ™ ™ Cable Modem User’s Manual Before connecting and using your Samsung InfoRanger™ Cable Modem, please read this manual thoroughly, and keep it handy for reference.
IMPORTANT NOTICE Essential requirements for connecting and using the Samsung InfoRangerTM Cable Modem 1. You must have cable TV network service(CATV) If you do not have cable TV network service in your home or office, you will need to contact your local CATV provider and arrange for cable TV installation. 2. Your cable TV service must be able to provide modem connectivity. Not every CATV network is presently equipped to offer its subscrivbers cable modem applications.
2. Each end-user sublicense agreement shall also include the following statement of their equivalents: (a) “Software provided hereunder is copyrighted and licensed (not sold). Samsung expressly does not transfer title or any ownership rights in the Software to end user.” (b) “Software provided hereunder may contain or be derived from portions of materials provided to Samsung under license by a third party supplier.
Intellectual Property Intellectual Property. All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its suppliers relating to the InfoRanger™, including but not limited to, accessories, parts or software relating thereto (the Cable Modem System), is proprietary to federal laws and state laws, and international treaty provisions.
Table of Contents i
Table of Contents I. Introduction 1-2 1. What is the Samsung InfoRanger™ Cable Modem ? 2 2. Connectivity/Adaptability: the DOCSIS-compliant InfoRanger™ 2 II. Inventory 3-4 1. Your InfoRanger™ package should contain the following items 4 2. What is NOT included but required in order to connect and use your InfoRanger™ ? 4 III. Getting Acquainted with Your InfoRanger™ Cable Modem 5-10 1. InfoRanger™ Front Panel, LED light indicators 6 2.
Table of Contents V. Troubleshooting 15-16 VI. Product Specifications 17-18 VII. Technical Support — Samsung Customer Care Center 19-20 VIII. Glossary 21-23 IX.
1 Introduction 1
Introduction Thank you for purchasing the Samsung InfoRanger™ Cable Modem 1. What is the Samsung InfoRanger™ Cable Modem? Simple and smart, the InfoRanger™ is a true cable modem (MOdulator DEModulator) that connects your PC or Ethernet LAN to the Internet and other multimedia services and networks through your cable TV network.
2 Inventory 3
Inventory 1. Your InfoRanger™ package should contain the following items. • 6-ft. RJ-45 Ethernet cable (also known as CAT 5 Ethernet Cable) • InfoRanger™ • Plastic Base • Power Adapter • Quick reference Card • User’s Manual 2.
3 Getting Acquainted 5
Getting Acquainted Getting acquainted with Your InfoRanger™ Cable Modem 1. InfoRanger™ Front Panel, LED light indicators This panel has six LED indicator lights that signal the operating status of the InfoRanger™’s functions. From left to right they are: • POWER • RECEIVE • SEND • SERVICE • BUSY • MESSAGE (NOTE: When the InfoRanger™ is on, the front panel LEDs flash cyclically and start a series of initialization process.
Getting Acquainted 1.2 Receive LED The green LED flashes during modem initialization, which means scanning for a downstream (receiving) channel. When the scanning is completed, this LED is illuminated continuously as long as the modem is locked on the channel. The LED is turned off when the modem is not in an operational state. The red LED flashes to indicate the modem is receiving data through the cable. 1.3 Send LED The green LED flashes during initialization (ranging) for transmitting data.
Getting Acquainted 2. InfoRanger™ Back Panel, Connectors, Switches, LEDs From left to right, the back panel of the InfoRanger™ features the following: Default Switch • Cable Connector • Default Switch • Display Switch • Reset Switch • Ethernet Activity LED • Link LED • Ethernet Jack • Power Connector (DC 5V) 2.1 Coaxial Cable Connector The modem connects to your CATV provider’s head-end (see illustration page 13) via coaxial cable.
Getting Acquainted 2.2 Default Switch After the cable modem is installed, cable service provider will authorize and customize the cable modem settings by downloading software image to the cable modem’s memor y. The original factory default settings are stored in primary memory. Factory default settings will never be changed. If you experience difficulty using cable modem, please call your cable service provider immediately.
Getting Acquainted 2.6 Link LED This green LED is continuously illuminated when there is a secure electrical connection between the modem and the PC or Ethernet hub. 2.7 RJ-45 Ethernet Connector The InfoRanger™ is connected to the PC with a twisted-pair category 3,4,5 UTP/STP straight cable. The modem connects to an Ethernet hub with a crossover cable. 2.8 5-Volt DC Power Connector When the power is applied initially, the modem is reset.
4 How to Connect 11
How to Connect How to Connect and Use Your InfoRanger™ Cable Modem 1. Essential requirements 1.1 You must have cable TV network service (CATV). If you do not have cable TV network service in your home or office, you will need to contact your local CATV provider and arrange for cable TV installation. 1.2 Your cable TV service must be able to provide modem connectivity. Not every CATV network is presently equipped to offer its subscribers cable modem applications.
How to Connect 2. Connection if you subscribe to Cable TV. DC 5V Ethernet Cable Provider InfoRangerTM 4 Internet Cable Television PC Cable Splitter 3. Connection if you subscribe to cable Internet service only.
How to Connect 4. Installing your InfoRanger™ to an Ethernet Plug one end of the Ethernet cable into a cable modem Ethernet jack and the other end into a PC Ethernet card. 5. Cable Modem Service Authorization 5.1 MAC Address You do not need to configure the MAC address of your InfoRanger™. The unit has a built-in MAC address. 5.2 IP Address You also do not need to configure the IP address of your unit. The InfoRanger™ gets an IP address from a DHCP server in a CATV network during the power-on cycle.
5 Troubleshooting 15
Troubleshooting 1. Missing Parts Contact Samsung (Customer Care information located on page 20). 2. No LED (front panel) See back panel diagram. 2.1 Check power connector. 2.2 Check display switch. 2.3 Check power outlet. 3. No Power LED 3.1 Check power outlet. For the following conditions, contact your CATV operator or retailer . 3.2 Defective power adapter. 3.3 Defective cable modem. 3.4 Defective power LED. 4. No Link LED 4.1 No power on PC. Check power outlet. 4.
6 Product Specifications 17
Product Specifications Downstream (Input to Cable Modem) Upstream (Output from Cable Modem) Frequency Range 91 to 857MHz 5 to 42MHz Modulation 64QAM, 256QAM QPSK, 16QAM Data Rate Channel Spacing/ 30 Mbps/64QAM Up to 5Mbps/QPSK 40 Mbps/256QAM Up to 10Mbps/16QAM 6MHz 200K, 400K, 800K, 1600K, 3200KHz RS(128, 122)/Trellis RS(Programmable) Bandwidth FEC Symbol Rate Bit Per Symbol Level Range 5.056941Msps/64QAM 160K, 320K, 640K, 1280K 5.
7 Technical Support 19
Tech Support Technical and Other Support — Samsung Customer Care Center Samsung offers the highest level of customer service in the industry. There’s always a friendly and knowledgeable customer service representative available to provide you with the following: • General Information • Order Entr y • Order and Shipment Status • Technical Support • Warranty Suppor t • System Configuration and Optimization Assistance Our support hours are 6 a.m. to 9 p.m. CST 7 days a week.
8 Glossary 21
Glossary 10 Base T 10 Mbps baseband twisted-pair. It is an Ethernet using Category 5 cable interface. Cable Modem Cable Modem is a device that allows highspeed data access (such as to the Internet) via a cable TV (CATV) network. A cable modem will typically have two connections, one to the cable wall outlet and the other to a computer (PC). Cable Provider This is your Cable TV service provider. Cable Splitter Metal interface that accepts single input and divides it into multiple outputs.
Glossary DOCSIS Data Over Cable Service Interface Specifications. Ethernet A 10 Mbps Local Area Network technology. A LAN protocol standard that allows nodes in a network to communicate over a coaxial, twisted-pair or fiber-optic cable. Internet The worldwide network of networks which use the TCP/IP protocol suite. IP Internet Protocol, the protocol used to forward datagrams between nodes on an Internet. MAC Media Access Control. TCP/IP Transmission Control Protocol/Internet Protocol.
FCC Requirements Model Name : Samsung InfoRanger™ Cable Modem Model Number : SCM-100R FCC Class B ID : A3LSCM100R This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.