RFG299AA Refrigerator user manual English imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.
Features of your new Refrigerator Key features of your new refrigerator Your Samsung French Door Refrigerator comes equipped with various innovative storage and energy-efficient features. • Twin Cooling System The Refrigerator and Freezer have separate evaporators. Due to this independent cooling system, the Freezer and Refrigerator cool more efficiently. Additionally, this separate air flow system prevents food odor of one compartment from seeping into other compartments.
Safety Information SAFETY INFORMATION Before using your new Samsung French Door Refrigerator, please read this manual thoroughly to ensure that you know how to safely and efficiently operate the features and functions that your new appliance offers. Because the following instruction covers various models, the characteristics of your Refrigerator may differ slightly from the Refrigerator described in this manual.
Safety Information Do not put undue stress on the power cord or place heavy articles on it. • Placing heavy articles on the power cord may create the risk of explosion or fire. Do not insert the power plug with wet hands. • It may cause electric shock. Do not put a container filled with water on the Refrigerator. • If it spills, it may cause fire or electric shock. Do not install the Refrigerator in a damp place or place where it may come in contact with water.
CAUTION SIGNS Use good judgment when filling the Refrigerator with food and drinks. • In an overfull Refrigerator, heavy, fragile, bulky or breakable items may fall out and cause personal injury and/or damage to surrounding objects. Do not put bottles or glass containers in the Freezer drawer. • When the contents freeze and then expand, the glass may break and cause personal injury or leave dangerous glass shards in the Freezer. If the electrical wall socket is loose, do not insert the power plug.
Safety Information Never put fingers or other objects into the water dispenser hole or ice chute. • It may cause personal injury and/or material damage. If the Refrigerator will not be used for a long period of time (for example, over several months), unplug the power from the wall. • Over time, deterioration in the power cord insulation may cause fire. Do not use a wet or damp cloth when cleaning the plug. Remove any dust or foreign matter from the power plug pins.
Contents SETTING UP YOUR FRENCH DOOR REFRIGERATOR 08 Getting ready to install the refrigerator 09 Removing the refrigerator doors 11 Disassemble the Freezer Drawer 12 Reattaching the refrigerator doors 14 Assemble the Freezer Drawer 15 Adjusting the doors 16 Making minor adjustments between doors 17 Adjusting the freezer drawer level 18 Checking the water dispenser line 19 Installing the water line OPERATING your SAMSUNG FRENCH DOOR REFRIGERATOR
Setting up your French Door Refrigerator GEttinG READy to instALL tHE REFRiGERAtoR Congratulations on your purchase of the Samsung French Door Refrigerator. We hope you enjoy the state-of-art features and efficiencies that this new appliance offers. Selecting the best location for the Refrigerator • A location with easy access to the water supply. • A location without direct exposure to sunlight. • A location with level (or nearly level) flooring.
setting uP tHe ReFRigeRAtoR Now that you have your new Refrigerator installed in place, you are ready to set up and enjoy the features and functions of the appliance. By completing the following steps, your Refrigerator should be fully operational. Check the accessory list below.
Setting up your French Door Refrigerator 2. D isconnect the electrical connector ( 3 ) above the upper right door hinge and the 3 electrical connectors ( 4 ) above the upper left door hinge. Disconnect the water tube ( 5 ) by pulling the tube fitting ( 6 ) apart as shown in the picture. 4 3 5 6 3. Remove the 3 hex head bolts ( 7 ) attached to the upper left and right door hinges with a wrench(10mm).
disassemble the freezer drawer 1. Push the upper drawer in completely. SlotSlot 1 2 3. T ake out the lower basket( 3 ) by lifting the basket up from rail system. 3 4. R emove four 10mm hex-head bolts from both sides. 5. L ift the freezer door up from the rails. Setting Up _11 01 SETTING UP 2. R emove the tilting pocket( 1 ) by pulling on both brackets( 2 ) upward at the same time.
Setting up your French Door Refrigerator REAttACHinG tHE REFRiGERAtoR DooRs Assemble the Refrigerator doors 1. Reattach the lower left and right door hinges( 12 ) . W ith a Philips head screwdriver, insert and tighten the 2 screws ( 10 ) into the lower left and right door hinges. W ith a wrench(10mm), insert and tighten the 2 hex head bolts ( 11 ) into the lower left and right door hinges. 12 10 11 2. P lace the hole in the bottom of the door over the lower hinge( 12 ).
REAttACHinG tHE REFRiGERAtoR DooRs 4. R econnect the 3 electrical connector( 3 ) found above the upper left door hinge. Reconnect the electrical connector( 4 ) found a bove the upper right door hinge. C onnect water line and insert two clips. 3 The Water Line must be fully inserted to the marked line to prevent water leakage from the dispenser. 5. Position the Top Table ( 2 ) in place. W ith a philips head screwdriver, insert and tighten the 3 screws into the Hinge Cover.
Setting up your French Door Refrigerator assemble the freezer drawer 1. Pull out the rails fully on each side of the cabinet. SlotSlot 2. A ttach the freezer door front onto the open slots on the sides. SlotSlot SlotSlot 3. Tighten four 10mm hex-head screws completely. 4. W ith the drawer pulled out fully, insert the lower basket ( 6 ) into the rail system. 6 5. H ook the ends of the tilting pocket ( 7 ) into both brackets ( 8 ), and push down until they lock into place.
ADJustinG tHE DooRs Now that the doors are back on the Refrigerator, you want to make sure the Refrigerator is level so that you can make final adjustments. If the Refrigerator is not level, it will not be possible to get the doors perfectly even. When the Left door is lower than the Right door. Control Lever Screwdriver When the Left door is higher than the Right door.
Setting up your French Door Refrigerator MAKING MINOR ADJUSTMENTS BETWEEN DOORS Remember a level Refrigerator is necessary for getting the doors perfectly even. If you need help, review the previous section on leveling the Refrigerator. When the left door is lower than the right door. When the left door is higher than the right door. Adjustment part Adjustment part 1. If you open the drawer ( 1 ), you can see the lower hinge ( 2 ) . 2.
ADJUSTING THE FREEZER DRAWER LEVEL Adjustment part Freezer Drawer 01 SETTING UP 1. Locate the height-adjuster ( 1 ) in the freezer drawer. Unscrew the four Phillips screws ( 2 ) slightly to loosen the door. 1 2 2. L oosen the controller screw( 3 ) with a Phillips screwdriver. 3 3. Find the best level to align the door slope. Example) The slope is about 2mm (0.08inch) as shown below. Slope Reference plane - Rotate the Height Adjuster to -2.0 to reduce the door slope.
Setting up your French Door Refrigerator CHECKinG tHE wAtER DisPEnsER LinE A water dispenser is one of the helpful features on your new Samsung Refrigerator. To help promote better health, the Samsung water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to do that. In order for the ice maker to operate properly, a water pressure of 20~125 psi (pound per square inch) is required.
INSTALLING THE WATER LINE Connecting the water line to the Refrigerator. There are several items that you need to purchase to complete this connection. You may find these items sold as a kit at your local hardware store.
Setting up your French Door Refrigerator 4. R emove the filter cap and insert the filter into the filter housing. Cover filter. 4 5. Slowly turn the water filter 90º clockwise to align with the printing mark on the cover, locking the filter in position. Make sure to align the water filter label mark with center of cover filter printing as illustrated. Remember, do not overtighten. Turn until the label is aligned. Separation of red cap.
Operating your SAMSUNG French Door Refrigerator Digital PANEL This refrigerator comes with an LCD touch screen which enables you to easily make many settings as well as view Photo images uploaded from a memory card. 02 OPERATING Function Processor RAM ROM OS Display Interface Description Samsung S3C2440A 400MHz SDRAM(64MB) NAND Flash(128MB) Windows CE 5.0 800×480 7” TFT-LCD Secure Digital(SD) Card Slot Graphic User Interface (GUI) is an easy access interface for users.
Operating your SAMSUNG French Door Refrigerator Plug in. When the refrigerator is plugged in or the reset button is pressed, the “Current Date/Time” screen will be on. How to set the time. 1. C hoose the desired date and time by pressing the < , , , > buttons. 2. To apply your new settings, press [OK] button. 3. W hen the [OK] button is pressed, the “Home” screen will be displayed, showing the set time. How to calibrate the touch point.
3. P ress down lightly on the center of the “+” mark. Repeat as the “+” mark moves on the screen. 4. To save the new calibration data, touch the LCD screen within 30 seconds. Slide show. You can select photos from the ‘Photo Album’ and set them to play in a slide show. How to use the slide show. 1. Choose the [Slide Show] button. Slide Show ▶ The photos for the Slide show can be selected from the ‘Photo Album’.
Operating your SAMSUNG French Door Refrigerator Home. When the “Home” button is pressed, the panel shows the “Home” view. “Home” shows the Calendar, freezer/fridge temp, water filter status and other general functions. How to use the Home mode. 1. Choose the [Home] button. 2. Choose the desired function. 8 1 Slide Show 4 2 5 3 6 7 Calendar : It shows the date and indicates holidays. Temp. Control : You can set the freezer and fridge temperature.
How to set the ice off. 1. Press the [Ice Off/Hold 3 sec for Child Lock] button for less than 3 seconds. Slide Show 02 OPERATING ▶ When pressing the [Ice Off/Hold 3 sec for Child Lock] button for more than 3 seconds, the Lock function will be activated. 2. “Ice Off” message pops up on the display and ice production stops. ▶ To re-start ice production, press the [Ice Off/Hold 3 sec for Child Lock] button again. Dispenser selection. How to set the ice type or water. Ice Type 1.
Operating your SAMSUNG French Door Refrigerator Child Lock. When the Child Lock function is activated by pressing the [Ice Off/Hold 3 sec for Child Lock] button for more than 3 seconds, all the buttons and the touch screen will not work. To unlock the Child Lock function, press the [Ice Off/Hold 3 sec for Child Lock] button again for more than 3 seconds. How to set the Child Lock/unlock. 1. Press the [Ice Off/Hold 3 sec for Child Lock] button for more than 3 seconds. Slide Show 2.
Cooling off. Cooling Off stops cooling in both the freezer and refrigerator compartments but does not shut off electrical power to the refrigerator. How to use the cooling off. 1. Press and hold the [Slide Show] button and [Lighting] button simultaneously for 3 seconds. 02 OPERATING Slide Show 2. “Cooling OFF Setup Complete” message pops up on the screen. 3. To turn off the Cooling Off function, press the [Slide Show] button and [Lighting] button again simultaneously for 3 seconds.
Operating your SAMSUNG French Door Refrigerator Door Open Alarm. When the door is open for more than 3 minutes, it triggers the Door Open alarm sound. ▶ The alarm stops right after the door is closed. Calendar. The Calendar shows the date and indicates holidays. 1. Choose the [Calendar] button. 2. Choose the desired holiday using the “ buttons. ▶ Today is highlighted in blue( ) and Holidays are highlighted in pink( ). 3. Confirm the holiday and tap on the [OK] button.
Temp. Control. To change the Freezer/Fridge temperatures, refer to the following (make sure that it is not locked.) How to change the freezer and fridge temperature. Freezer Fridge 1. Choose the [Temp. Control] button. 02 OPERATING 2. C hoose the desired freezer temperature using the “ , “ buttons. 2. Choose the desired fridge temperature using the “ , “ buttons. ▶ The freezer temperature can be set between 8°F(-14°C) and -14°F(-25°C). 3. Choose the [OK] button to save.
Operating your SAMSUNG French Door Refrigerator How to set Power Freeze and Power Cool. The Power Freeze and Power Cool features can be used to quickly lower the temperature of the freezer or fridge. If you select the Power Freeze or Power Cool, the inside temperature of the Freezer or Fridge will decrease for about two and a half hours. Power Freeze Power Cool 1. Choose the [Temp. Control] button. 2. Choose the [Power Freeze] button. 2. Choose the [Power Cool] button. 3.
▶W hen “Power Freeze” or “Power Cool” is selected, the temperature setting buttons are deactivated. If you use this function, energy consumption will increase. Water Filter. 02 OPERATING It shows the current status of the Water Filter and how to replace it. How to replace the water filter. 1. Choose the [Water Filter] button. 2. Choose the [Replace] button. ▶ Choose this when the Water Filter Status is “Order” or “Replace”. ※Water Filter Status Good ▶ Does not need replacement.
Operating your SAMSUNG French Door Refrigerator 4. When the replacement is done, select the [OK] button. Be sure to flush the dispenser thoroughly, otherwise water may drip from it. If water drips, it means that there is still air in the line. Do NOT use the water or ice dispenser without a water filter cartridge because the water line may become blocked. 5. Filter Replacement is done.
● ● ● ● ● ● ● ● ● ● 3. S elect photos to save in the Photo Album among the photos saved in the Memory Card (SD/SDHC/MMC/HS MMC). Multiple images can be selected. shows the possible number of images at the bottom of the image list. ▶ The “Portable Memory Device” screen provides a preview function of up to 100 saved images in the Memory Card. ▶ These Photos can be selected and saved in the Photo album. ▶ ▶ It 4. Choose the [Upload Selected Image] button.
Operating your SAMSUNG French Door Refrigerator 6. W hen all the images are transferred, select the [Finish] button and when there are more images to save, select the [Continue] button. ▶ When the [Continue] button is selected, it returns to the Portable Memory Device Select Photo screen. 7. When it says “Please Remove Memory Card.”, take out the Memory Card from the slot. How to delete the images. 1. Choose the [Photo Album] button. 2. Select images to delete and select the [Delete Selected] button.
How to set the slide show. 1. Choose the [Photo Album] button. 2. Choose the photos for Slide Show and select the [Slide Show] button. 02 OPERATING ▶ Multiple photos can be selected. on the photo size (Width*Height), there could be blank bars on the top and sides of the image. ▶ When only the 13 pre-loaded photos are in the Photo album, these photos are set for Slide Show automatically. ▶ The screen is optimized for 16:9 wide (horizontal side) image size. ▶ Depending 3.
Operating your SAMSUNG French Door Refrigerator Nutrition Facts. Nutrition facts about various foods is displayed. How to use the nutrition facts. 1. Choose the [Nutrition Facts] button. 2. Choose the desired food. ▶ It shows 4 ingredients in alphabetical order. To find others, scroll up and down by pressing the “ , “ buttons. 3. T o find a food by its first letter, select the [Search Alphabetically] button. 4. Select the first letter of the food.
Conversions. You can convert the current units to those you want to use. How to use the conversions. 1. Choose the [Conversions] button. 2. Choose the desired ‘Unit’ using the “ , ” buttons. 02 OPERATING ▶ Unit : Cup, Pint, Quart, Gallon, Fluid Ounce, Teaspoon, Tablespoon, Milliliter, Liter, Ounce, Pound, Gram, Kilogram. 3. Choose the desired ‘Amount’ using the “ , “ buttons. ▶ When Amount and Unit are set with the “ , “ buttons, the converted values show on the screen. Settings.
Operating your SAMSUNG French Door Refrigerator 3. A fter “Energy Saver Deactivated” window is displayed, the Energy Saver function is turned Off and the screen shows [Energy Saver Off]. Energy Saver Button shows the current set condition. How to set the screen brightness. 1. Choose the [Brightness] button. 3. To apply your new settings, press [OK] button. 38_ Operating 2. Control the screen brightness using the [Dark], [Bright] buttons.
How to set the screen saver. When not using the panel for awhile, the Photo Album’s Slide Show feature can be set as a Screen Saver. 1. Choose the [Screen Saver] button. 02 OPERATING 2. A fter setting the “Screen Saver Running Time” with the “ , ” buttons, select the [OK] button. “Screen Saver Running Time” has 6 time settings (0/3/5/10/30/60 minutes). ▶ After 60 seconds, the Screen Saver runs for the time you set, then the LCD panel turns off.
Operating your SAMSUNG French Door Refrigerator How to set the volume control. You can control the volume of the alert sounds. 1. Choose the [Volume Control] button. 2. Control the alert sound volume using the [Low], [High] buttons. 3. To apply your new settings, press [OK] button. An alert sound is heard when a button is pressed or a message window or menu list appears.
How to change the Current Date/Ttime. 1. Choose the [Current Date/Time] button. 2. Choose the desired date and time. 02 OPERATING 3. To apply your new settings, press [OK] button.
Operating your SAMSUNG French Door Refrigerator wherever it appears PARTS AND FEATURES Use this page to become more familiar with the parts and features of the Refrigerator.
Storing Food in the Refrigerator The Samsung French Door Refrigerator has been designed to provide you with maximum space saving features and functions. Here are some of the customized compartments we have created to keep your food fresher longer. In order to further prevent odor from seeping into the ice compartment, stored food should be wrapped securely and as airtight as possible.
Operating your SAMSUNG French Door Refrigerator USING THE COOL SELECT PANTRY™ The Cool Select Pantry™ is a full-width drawer with adjustable temperature control. This pantry can be used for large party trays, deli items, pizza, beverages or miscellaneous items. There is a temperature control which can adjust the amount of cold air allowed into the pantry. The control is located on the right side of the pantry. • Press the Temp button repeatedly until your desired mode is lit.
REMOVING THE REFRIGERATOR ACCESSORIES 1. Door Bins & Dairy Compartment To remove - Simply lift the bin up and pull straight out. To relocate - S lide it in above the desired location and push down until it stops. Injury may occur if the door bins are not firmly assembled. Do not allow children to play with bins. Sharp corners of the bins may cause injury. 02 OPERATING CAUTION Do not adjust a bin full of foods. Dust removal method -Remove the guard and wash in water. 2.
Operating your SAMSUNG French Door Refrigerator 4. Cool Select Pantry™ To remove the pantry - P ull the pantry out to full extension. Tilt up the front side of pantry and pull straight out. To relocate the pantry - P ush the rails to the back of the Refrigerator. Place the drawer onto the rails and slide the pantry back until it is in place.
REMOVING THE FREEZER ACCESSORIES 1. Tilting Pocket To remove - P ull the brackets( 1 ) upward until you hear a clicking sound and remove the pocket 02 OPERATING To replace - H ook the ends of the pocket into both brackets ( 1 ) and push down until it locks into place. 1 2. Auto Pull out Drawer To remove - Pull the drawer out to full extension. Tilt up rear of drawer and lift straight out. To relocate - P lace the drawer onto the rails by tilting it up.
Operating your SAMSUNG French Door Refrigerator CLEAninG tHE REFRiGERAtoR Caring for your Samsung French Door Refrigerator prolongs the life of your appliance and helps keep it odor and germ-free. Cleaning the Interior C lean the inside walls and accessories with a mild detergent and then wipe dry with a soft cloth. You can remove the drawers and shelves for a more thorough cleaning. Just make sure to dry the drawers and shelves before putting them back into place.
CHANGING THE INTERIOR LigHtS CAUTION Before changing any of interior lights, unplug the Refrigerator from the power supply. If you are unsure about changing the lights after reading through these directions, contact your service center for help. Replacement bulbs for both freezer and fridge are available from your local home improvement or electronics store. Use replacement bulbs with size E26, maximum 60 watts. 02 OPERATING Changing the Interior Light in the Refrigerator 1.
Troubleshooting PROBLEM SOLUTION The Refrigerator does not work at all or it does not chill sufficiently. • Check that the power plug is properly connected. • Is the temperature control on the display panel set to the correct temperature? Try setting it to a lower temperature. • Is the Refrigerator in direct sunlight or located near a heat source? • Is the back of the Refrigerator too close to the wall and therefore keeping air from circulating? The food in the Refrigerator is frozen.
Troubleshooting SOLUTION When the Display function do not work. Check to see if the child lock function is set. If so, set it off. If the child lock function is not set, push the Reset groove with sharp tool and make it initialize. (User’s information is not removed.) There is nothing on the “Portable Memory Device” screen even after inserting a memory card. Check to see if images are saved in your memory card (SD/SDHC/MMC/HS MMC). If there are no images saved, no images will appear.
Warranty sAMsunG REFRiGERAtoR (28.5 CubiC FEEt AnD LARGER CAPACity) LIMITED WARRANTY TO ORIGINAL PURCHASER This Samsung brand product, as supplied and distributed by Samsung Electronics America, Inc.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. To obtain warranty service, please contact Samsung at: sAMsunG CustoMER CARE CEntER Samsung Electronics America, Inc. 400 Valley Road Suite 201 Mt.
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QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT WRITE U.S 800-SAMSUNG (800-726-7864) www.samsung.com Samsung Electronics America, Inc. 400 Valley Road Suite 201 Mt. Arlington, NJ 07956 CANADA 800-SAMSUNG (800-726-7864) www.samsung.com/ca Samsung Electronics Canada Inc. Customer Service, 55 Standish Court Mississauga, Ontario L5R 4B2 Canada Code No. DA68-01737C REV(0.
