User Manual

Table Of Contents
Troubleshooting
English76
Troubleshooting
Samsung Family Hub
Symptom Action
Could not nd
“Samsung Family
Hub” in the app
market.
The Samsung Family Hub app is not available for tablets,
iPads, and smartphones:
- That support [Android] OS 6.0 or higher. (mimimum 2 GB
RAM Size)
- That support [iOS] 10.0 or higher/iPhone 6 or higher.
Could not log into the
app.
You must log into your Samsung account to use the app.
If you don’t have a Samsung account, follow the app’s on-
screen instructions to create one.
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