Technical information

Page 7
Volume 7, Issue 5 Home Appliances Newsletter Samsung Tech Talk
Located on GSPN under service tips are Samsung’s Fast Track Manuals. Are you printing these and taking them with
you on each job? If you said “NO”, then you really need to read this article! Fast Track manuals are an invaluable
source of information. The Fast Track manual for a unit not only shows the faults displayed on a unit, but also explains
how to access internal controls to operate each individual part for testing. Would you drive your car without a key? Then
why would you test a Samsung appliance without a Fast Track manual? Follow the steps below to locate the manuals on
GSPN.
STEP 1. Click Knowledge.
STEP 2. Enter the model number, and then click the magnify glass.
STEP 3. Click the number below “Service Tips”.
STEP 4. Select the document labeled “Fast Track”.
Inside our Fast Track manuals, we’ve put all the tools you need to diagnose a problem. You’ll see ohm ratings, voltages,
error codes and their diagnoses, wiring breakdowns, quick tests, flow charts, installation information, and much more.
The manuals even tell you where each metering lead goes and the values you should see for parts that are working cor-
rectly. See the door lock switch example on the next page.
Are Fast Track Manuals Part of Your Tool Bag?
Nicholas Webert
Regional Technical Trainer