User guide

Activate Your Device

•IfyoupurchasedyourdeviceataSprintStore,

it is probably activated and ready to use.

•Ifyoureceivedyourdeviceinthemail,anditis

for a new Sprint account or a new line of

service, your device is designed to activate

automatically when you ﬁrst turn it on. To

conﬁrm your activation, make a phone call.

•Ifyoureceivedyourphoneinthemailanditis

going to be activated on an existing number

on your account (you’re swapping phones),

you can activate on your computer online or

directly on your phone.

Activate on your computer:

•Gotosprint.com/activate and follow

the instructions.

Activate on your phone:

Note: For security reasons, you will need your

Sprint phone number and PIN to use this

activation method.

1. Turn on your new phone. (Make sure the old

one is turned off.) Your phone will

automatically attempt Hands-Free Activation.

Note: Your phone will need to complete one

hands-free activation attempt before you can

continue.

2. Tap Activate to override auto-activation and

start the manual activation wizard.

Note: If you don’t override Hands-Free

Activation, your phone will attempt to auto-

activate ﬁve times. Wait for Retry to appear on

your screen. Tap Retry and then tap Activate.

3. Follow the on-screen prompts to complete

the activation process.

4. After you have completed the wizard, make a

phone call to conﬁrm your activation.

If your phone is still not activated, contact

Sprint Customer Service at 1-888-211-4727

for assistance.