User’s Guide BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
BASIC Using USB memory device 67 1. Introduction Key benefits 5 Features by models 7 Useful to know 12 About this user’s guide 13 Safety information 14 Machine overview 19 Control panel overview 22 Turning on the machine 24 Installing the driver locally 25 Reinstalling the driver 28 2. Menu Overview and Basic Setup Menu overview 30 Machine’s basic settings 35 Media and tray 37 Basic printing 52 Basic copying 58 Basic scanning 62 Basic faxing 63 3.
BASIC Understanding display messages 120 5.
1. Introduction This chapter provides information you need to know before using the machine.
Key benefits Environmentally friendly Fast high resolution printing • To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 55). • You can print with a resolution of up to 1,200 x 1,200 dpi effective output (1,200 x 600 x 2 bit). • To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 244). • Fast, on-demand printing.
Key benefits • Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Printer Status" on page 293 or "Using Samsung Easy Printer Manager" on page 290). • Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format.
Features by models Some features and optional goods may not be available depending on model or country. Operating System Operating System Windows Mac Linux Unix M337x series ● ● ● ● M387x series ● ● ● ● M407x series ● ● ● ● (●: Included, Blank: Not available) Software You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For windows, select the printer driver and software in the Select Software to Install window.
Features by models Software Easy Capture Manager SyncThru™ Web Service SyncThru Admin Web Service Easy Eco Driver Fax Samsung Network PC Fax Scan Twain scan driver WIA scan driver M337x series ● ● ● ● ● ● ● M387x series ● ● ● ● ● ● ● M407x series ● ● ● ● ● ● ● a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your computer’s OS support the software.
Features by models Variety feature Features Hi-Speed USB 2.0 Network Interface Ethernet 10/100 Base TX wired LAN Network Interface Ethernet 10/100/1000 Base TX wired LAN IEEE 1284B parallel connectora M337x series ● ● ○ Automatic Document Feeder (ADF) Handset ○ M407x series ● ● ○ ● Network Interface 802.
Features by models Features Fax Scan Multi-send Delay send Priority send Duplex send M337x series ● ● Secure receive Duplex print Send/ Receive forward - fax Send/ Receive forward - email Send/ Receive forward - server Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan ● ● ● ● ● ● ● ● Scan to PC ● M387x series ● ● M407x series ● ● ● ● (M387xFW only) ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● (M387xFW only) ● ●
Features by models Copy Features ID card copying Reduced or enlarged copying Collation Poster Clone Auto Fit Book 2-up/4-up Adjust background Margin shift Edge erase Gray enhance Duplex copy M337x series ● ● ● M387x series ● ● ● M407x series ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● (M387xFW only) a. If you use the parallel port, you cannot use the USB cable. b. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied.
Useful to know The machine does not print. A paper jam has occurred. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 53). • Open and close the door (see "Front view" on page 20). • Remove the driver and install it again (see "Installing the driver locally" on page 25). • Select your machine as your default machine in your Windows (see "Setting your machine as a default machine" on page 243).
About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user’s guide are explained in the glossary chapter. • All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.
Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols Do not use if the power cord is damaged or if the electrical outlet is not grounded.
Safety information 5 Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. Operating method Caution This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing. Burns could occur. It can cause damage to the machine.
Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This machine's power reception device is the power cord. To switch off the power supply, remove the power cord from the electrical outlet.
Safety information 7 Do not place the machine on an unstable surface. The machine could fall, causing injury or machine damage. Maintenance / Checking Use only No.26 AWGa or larger, telephone line cord, if necessary. Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electrical outlet. Otherwise, this could result in electric shock or fire. Use the power cord supplied with your machine for safe operation.
Safety information Keep the power cable and the contact surface of the plug clean from dust or water. When storing consumables such as toner cartridges, keep them away from children. Otherwise, this could result in electric shock or fire. Toner dust can be dangerous if inhaled or ingested. • Do not remove any covers or guards that are fastened with screws. Using recycled consumables, such as toner, can cause damage to the machine.
Machine overview 9 Components Machine Power cord Quick installation guide Software CDa Handsetb Misc. accessoriesc a. The software CD contains the print drivers, user’s guide, and software applications. b. Handset model only (see "Variety feature" on page 9). c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
Machine overview 10 Front view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).
Machine overview 11 Rear view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 1 Network port 6 Telephone line socket (LINE) 2 USB port 7 Extension telephone socket (EXT.) 3 5V output port for IEEE 1284B parallel connector 4 Power-switch 5 Power receptacle 8 ab 9 Rear cover handle Rear cover a.
Control panel overview • This control panel may differ from your machine depending on its model. There are various types of control panels. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). • Some buttons may not work depending on the mode (copy, fax, or scan).
Control panel overview 9 10 11 12 13 Address Book Redial/Pause Stop/Clear Power/Wakeup Start Allows you to store frequently used fax numbers or search for stored fax numbers (see "Storing email address" on page 234 or "Setting up the Address Book" on page 238). Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit mode (see "Redialing the fax number" on page 269). Stops current operation.
Turning on the machine Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 1 Connect the machine to the electricity supply first. 2 1 2 Turn the power switch on. 1.
Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 161).
Installing the driver locally Collection Program (optional). Then, click Next. 12 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
Installing the driver locally 3 Search and click Samsung Printer Experience. 4 Click Install. • If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD.
Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 4 Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 25). 13 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software. • For Windows 8, 1 From Charms, select Search > Apps.
2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options.
Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. • An checked (√) appears next to the currently selected menu. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Some menu names may differ from your machine depending on its options or the models. • The menus are described in the Advanced Guide (see "Useful Setting Menus" on page 204).
Menu overview Copy Feature (see "Copy feature" on page 207) Original Size Stamp Collation Reduce/Enlarge Item Layout Normal Duplexa Opacityd 2-Up 1->1 Sided Positiond 4-Up 1->2 Sided Watermark ID Copy 1->2 Sided, Message Rotated Book Copy Pagese 2->1 Sided Adjust Background Text Sizee 2->1 Sided, Off Rotated Positione Auto 2->2 Sided Enhance Lev.1 Darknesse Darkness Enhance Lev.2 Light+5- Light+1 Erase Lev.1Normal Erase Lev.
Menu overview Fax Setupa Scan Feature (see "Sending setup" on page 212, (see "Scan feature" on page 216) "Receiving setup" on page 213) FTP Feature Shared Folder Sending Ring to Answer USB Feature Original Size Feature Stamp Rcv Name Original Size Redial Times Original Size Original Type Rcv Start Code Original Type Redial Term Original Type Resolution Auto Reduction Resolution Prefix Dial Resolution Color Mode Discard Size Color Mode ECM Mode Color Mode Junk Fax Setup File Formata File Formata Fax File For
Menu overview Print Setup (see "Print" on page 206) Orientation Machine Setup Machine ID Portrait Fax Number Landscape Date & Time Duplex Clock Mode Language Copies Default Mode Resolution Power Save Clear Text Wakeup Event Off System Timeout Job Timeout Minimum Altitude Normal Adjustment Auto Continue Maximum Auto Tray Switch Auto CR Paper Substitution Skip Blank Pages Tray Protectiona Emulation Toner Save Emulation Type Setup System Setup (see "System setup" on page 220) PDF Type Stamp Import Setting Exp
Menu overview Networka (see "Network setup" on page 228) TCP/IP (IPv4) Protocol Management Job Managementb (see "Job management" on page 230) Active Job DHCP HTTP Secured Job BOOTP WINS Stored Job Static SNMPv1/v2 Shared Folder TCP/IP (IPv6) SNTP IPv6 Protocol UPnP(SSDP) DHCPv6 Config mDNS Ethernet Ethernet Port Ethernet Speed 802.1x SetIP SLP Network Configuration Clear Settings Wi-Fic Wi-Fi On/Off Wi-Fi Settings WPS Wi-Fi Direct Wi-Fi Signal Clear Wi-Fi Settings a.
Machine’s basic settings You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program. Enter the correct time and date using arrows or numeric keypad (see "Keypad letters and numbers" on page 236). • For Windows and Mac users, see "Device Settings" on page 292. • Month = 01 to 12 - For Windows and Mac users, you set from Samsung Easy Printer • Day = 01 to 31 Manager > (Switch to advanced mode) > Device Settings, see "Device Settings" on page 292.
Machine’s basic settings 5 Press (Stop/Clear) button to return to ready mode. Refer to below links to set other settings useful for using the machine. • See "Entering various characters" on page 236. • See "Keypad letters and numbers" on page 236. • See "Setting the paper size and type" on page 47. • See "Setting up the Address Book" on page 238. 2.
Media and tray This chapter provides information on how to load print media into your machine. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. 2 Tray overview To change the size, you need to adjust the paper guides. 2 • Make sure not to use the photo paper with this machine. It could cause damage to the machine. 1 • Using inflammable print media can cause a fire.
Media and tray The duplex unit is preset to Letter/LGL or A4 size, depending on your country. To change the paper size, adjust the guide as shown below. Paper quantity indicator shows the amount of paper in the tray. 1 2 1 Full 2 Empty If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper. 2.
Media and tray 3 Loading paper in the tray 2 Squeeze and the paper width guide and paper length lever to locate them in the correct paper size slot marked at the bottom of the tray to adjust to the size (see "Tray overview" on page 37). 2 Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 1 Tray 1 / optional tray 1 Pull out the paper tray.
Media and tray 4 After inserting paper into the tray, squeeze the paper width guides and paper length guide. 5 Insert the tray back into the machine. 6 When you print a document, set the paper type and size for tray (see "Setting the paper size and type" on page 47). 2 1 3 • Do not push the paper width guide too far causing the media to warp. • If you do not adjust the paper width guide, it may cause paper jams.
Media and tray Tips on using the multi-purpose (or manual feeder) tray • Load only one type, size and weight of print media at a time in the multipurpose (or manual feeder) tray. • To prevent paper jams, do not add paper while printing when there is still paper in the multi-purpose (or manual feeder) tray. This also applies to other types of print media. • Always load the specified print media only to avoid paper jams and print quality problems (see "Print media specifications" on page 129).
Media and tray 3 Squeeze the multi-purpose (or manual feeder) tray paper width guides and adjust them to the width of the paper. Do not force them too much, or the paper will bent resulting in a paper jam or skew. 4 Printing on special media The table below shows the special media usable in tray. The paper setting in the machine and driver should match to print without a paper mismatch error.
Media and tray Types Tray 1 Optional traya Multi-purpose (or manual feeder) tray Plain ● ● ● Thick ● ● ● Printing successfully on envelopes depends upon the quality of the envelopes. To print an envelope, place it as shown in the following figure.
Media and tray • 1 Acceptable 2 Unacceptable 1 • Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machine’s fusing temperature for 0.1 second about 170°C (338 °F). The extra flaps and strips might cause wrinkling, creasing, or jams, and may even damage the fuser. • For the best print quality, position margins no closer than 15 mm from the edges of the envelope.
Media and tray Transparency To avoid damaging the machine, use only transparencies designed for use in laser printers. • To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out. Labels To avoid damaging the machine, use only labels designed for use in laser printers. • Must withstand the machine’s fusing temperature. • Place them on a flat surface after removing them from the machine.
Media and tray - Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. • Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine.
Media and tray 5 Setting the paper size and type After loading paper in the paper tray, set the paper size and type using the control panel buttons. If you want to use special-sized paper such as billing paper, select the Paper tab > Size > Edit... and set Custom Paper Size Settings in the Printing Preferences (see "Opening printing preferences" on page 53). • The paper setting in the machine and driver should match to print without a paper mismatch error.
Media and tray 6 Using the output support The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it. • If more than 50 pages (one-sided) of Legal paper is stacked in the output tray, paper can be mis-aligned or paper jams can occur. Do not let paper to stack up in the output tray. • When printing on thick paper, paper may not properly align on the output support.
Media and tray 7 8 Preparing originals • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches). • Do not attempt to load the following s of paper, in order to prevent paper jam, low print quality and machine damage. - Carbon-paper or carbon-backed paper - Coated paper - Onion skin or thin paper - Wrinkled or creased paper - Curled or rolled paper - Torn paper • Remove all staples and paper clips before loading.
Media and tray 1 Lift and open the scanner lid. 3 Close the scanner lid. • Leaving the scanner lid open while copying may affect copy quality and toner consumption. • Dust on the scanner glass may cause black spots on the printout. Always keep it clean (see "Cleaning the scan unit" on page 95). • If you are copying a page from a book or magazine, lift the scanner lid until its hinges are caught by the stopper and then close the lid.
Media and tray 1 Flex or fan the edge of the paper stack to separate the pages before loading originals. 2 Load the original face up into the document feeder input tray. Make sure that the bottom of the original stack matches the paper size marked on the document input tray. 3 Adjust the document feeder width guides to the paper size. Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the scan unit" on page 95). 2.
Basic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 244). 3 Select your machine from the Select Printer list. 4 The basic print settings including the number of copies and print range are selected within the Print window. 9 Printing • If you are a Mac, Linux or UNIX operating systems user, refer to the Advanced Guide (see "Software Installation" on page 151). • For Windows 8 user, see "Basic printing" on page 296.
Basic printing 3 4 10 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • Click Properties or Preferences. The screenshot may differ depending on model. You can access this window by simply double-clicking the machine icon ( • Select your machine from the Select Printer. ) in the Windows task bar. You can also cancel the current job by pressing (Stop or Stop/Clear) button on the control panel.
Basic printing 4 5 • You can apply Eco features to save paper and toner before printing (see "Easy Eco Driver" on page 285). • You can check the machine’s current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 293). Enter name and description, and then select the desired icon. Click OK. When you save Favorites, all current driver settings are saved. To use a saved setting, select it in the Favorites tab.
Basic printing Setting Eco mode on the control panel 13 Eco printing • Accessing menus may differ from model to model (see "Accessing the menu" on page 30 or "Control panel overview" on page 22). The Eco function cuts toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing. If you press the Eco button from the control panel, Eco mode is enabled.
Basic printing • Change Template: Follow the settings from Syncthru™ Web Service or Samsung Easy Printer Manager. Before you select this item, you must set the eco function in SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings > Eco). - 3 • Eco Printing: Enables Eco mode. Activate the various Eco items you want to use.
Basic printing 14 Secure printing • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • You might not be able to print a complex document using the RAM Disk. Install an optional memory to print a complex document. When you use a printing device in an office, school or other public place, you can protect your personal documents or confidential information by using the secure printing feature.
Basic copying • For special printing features, refer to the Advanced Guide (see "Copy" on page 207). If you need to cancel the copying job during the operation, press (Stop or Stop/Clear) button and the copying will stop. • Accessing menus may differ from model to model (see "Accessing the menu" on page 30 or "Control panel overview" on page 22). 16 Changing the settings for each copy 15 Basic copy 1 Select Or select (copy) > (Menu) > Copy Feature on the control panel.
Basic copying 1 Select (copy) > control panel. (Menu) > Copy Feature > Darkness on the Or press Darkness on the control panel. 2 3 For example, the Light+5 being the lightest, and the Dark+5 being the darkest. • This feature may not be available depending on model or optional goods (see "Variety feature" on page 9). Press • If the machine set to Eco mode, reduce and enlarge features are not available. (Stop/Clear) button to return to ready mode.
Basic copying To scale the copy by directly entering the scale rate • The original must be placed on the scanner glass to use this feature. 1 Select (copy) > (Menu) > Copy Feature > Reduce/Enlarge > Custom on the control panel. Or select (Menu) > Copy Feature > Reduce/Enlarge> Custom on • If the machine set to Eco mode, this feature is not available. Depending on the model, the operating procedure may differ. the control panel. 2 3 4 Enter the copy size you want using the numeric keypad.
Basic copying 5 Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. 6 Press (Start) button. • If you do not press the (Start) button, only the front side will be copied. • If the original is larger than the printable area, some portions may not be printed. 2.
Basic scanning For special scanning features, refer to the Advanced Guide (see "Scan features" on page 258). If you see Not Available message, check the port connection, or select Enable Scan from Device Panel in Samsung Easy Printer Manager > Switch to advanced mode > Scan to PC Settings. 18 Basic Scanning 3 Select the scan destination you want and press OK. Default setting is My Documents. This is the normal and usual procedure for scanning originals.
Basic faxing 19 • For special faxing features, refer to the Advanced Guide (see "Fax features" on page 269). • Accessing menus may differ from model to model (see "Accessing the menu" on page 30 or "Control panel overview" on page 22). Preparing to fax Before you send or receive a fax, you need to connect the supplied line cord to your telephone wall jack (see "Rear view" on page 21). Refer to the Quick Installation Guide how to make a connection.
Basic faxing 5 Press (Start) on the control panel. The machine starts to scan and send the fax to the destinations. 5 6 Enter a fax number using the number keypad on the control panel. Press (Start) on the control panel when you hear a high-pitched fax signal from the remote fax machine. • If you want to send a fax directly from your computer, use Samsung Network PC Fax (see "Sending a fax in the computer" on page 270).
Basic faxing 5 Enter the number of the first receiving fax machine and press OK. 21 Receiving a fax You can press speed dial numbers or select a group dial number using the 6 (Address book) button. Enter the second fax number and press OK. Your machine is preset to Fax mode at the factory. When you receive a fax, the machine answers the call on a specified number of rings and automatically receives the fax. The display asks you to enter another fax number to send the document.
Basic faxing Darkness The resolution setting is applied to the current fax job. To change the default setting (see "Fax" on page 211) 1 Select (fax) > control panel. 2 Select the option you want and press OK. (Menu) > Fax Feature > Resolution on the • Standard: Originals with normal sized characters. • Fine: Originals containing small characters or thin lines or originals printed using a dot-matrix printer. • You can select the degree of darkness of the original document.
Using USB memory device This chapter explains how to use a USB memory device with your machine. 24 Plugging in a USB memory device This USB memory device is supported for M387x/ 407x series (see "Variety feature" on page 9). The USB memory port on the front of your machine is designed for USB V1.1 and USB V2.0 memory devices. Your machine supports USB memory devices with FAT16/FAT32 and a sector size of 512 bytes. Check your USB memory device’s file system from your dealer.
Using USB memory device • Do not remove the USB memory device while the machine is in operation or writing to or reading from USB memory. The machine warranty does not cover damage caused by user’s misuse. You can scan a document and save the scanned image onto a USB memory device. • If your USB memory device has certain features such as security settings and password settings, your machine may not automatically detect it. For details about these features, see the user’s guide of the USB memory device.
Using USB memory device After scanning is complete, you can remove the USB memory device from the machine. 3 4 5 Customizing Scan to USB You can specify image size, file format, or color mode for each scanning to USB job. 1 Select (scan) > control panel. (Menu) > Scan Feature > USB Feature on the 2 Select the setting option you want appears. Select the desired status you want and press OK. Repeat steps 2 and 3 to set other setting options. Press (Stop/Clear) button to return to ready mode.
Using USB memory device To print a document from a USB memory device Backing up data 1 Insert the USB memory device into the USB memory port on your machine. Select USB Print. 2 Select (Menu) > System Setup > Machine Setup > Export Setting on the control panel. Select the folder or file you want and press OK. 3 Select Setup Data, Address Book and press OK. 1 Insert a USB memory device into the USB memory port on your machine, and then press Direct USB.
Using USB memory device Formatting a USB memory device 28 Managing USB memory You can delete image files stored on a USB memory device one by one or all at once by reformatting the device. If you see [+] or [D] in the front of a folder name, there are one or more files or folders in the selected folder. 1 Insert a USB memory device into the USB memory port on your machine, and then press Direct USB. 2 3 4 Select File Manage > Format and press OK. Select Yes.
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.
Ordering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. • See "Available consumables" on page 74. • See "Available accessories" on page 75. • See "Available maintenance parts" on page 76. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.
Available consumables When supplies reach the end of their life spans, you can order the followings of supplies for your machine: Type Average yielda Approx. 3,000 pages Part name • M3370/ M3870/ M4070 series: MLT-D203S • M3375/ M3875/ M4075 series: MLT-D204S Approx. 5,000 pages Toner cartridge • M3370/ M3870/ M4070 series: MLT-D203L • M3375/ M3875/ M4075 series: MLT-D204L Approx. 10,000 pages • M3870/ M4070 series: MLT-D203E • M3875/ M4075 series: MLT-D204E Approx.
Available accessories You can purchase and install accessories to enhance your machine’s performance and capacity. Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). Accessory Function Part name Memory module Extends your machine’s memory capacity. ML-MEM370: 512 MB Optional tray If you are experiencing frequent paper supply problems, you can attach an additional 520a sheet tray.
Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”. Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below.
Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. The toner-related message saying that the toner is low may appear on the display. • The computer’s Samsung Printing Status program window appears on the computer telling you which cartridge is low on toner (see "Using Samsung Printer Status" on page 293).
Redistributing toner 4 M3370/ M3870/ M4070 series 3.
Redistributing toner 5 M3375/ M3875/ M4075 series 3.
Replacing the toner cartridge A toner cartridge has almost reached its estimated cartridge life: • The status LED and the toner-related message on the display indicate when the toner cartridge should be replaced. • The computer's Samsung Printing Status Program window appears on the computer telling you cartridge is empty on toner (see "Using Samsung Printer Status" on page 293). Check the type of the toner cartridge for your machine (see "Available consumables" on page 74).
Replacing the toner cartridge 6 Toner cartridge M3370/ M3870/ M4070 series Click this link to open an animation about replacing a toner cartridge. 1 2 3.
Replacing the toner cartridge M3375/ M3875/ M4075 series Click this link to open an animation about replacing a toner cartridge. 1 2 3.
Replacing the imaging unit 7 Imaging unit M3375/ M3875/ M4075 series Click this link to open an animation about replacing a imaging unit. 3.
Installing accessories 8 9 Precautions • Disconnect the power cord Never remove the control board cover while the power is turned on. To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external accessories. • Discharge static electricity The control board and internal accessories (network interface card or memory module) are sensitive to static electricity.
Installing accessories • If Printer properties item has ▶ mark, you can select other printer drivers connected with selected printer. 5 Select Device Options. The Properties window may differ depending on the driver or operating system you are using. 6 • Tray Options: Select the optional tray you installed. You can select the tray. • Storage Options: Select the optional memory you installed. If this feature is checked, you can select the Print Mode.
Installing accessories 10 Upgrading a memory module Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. We recommend the use of only genuine Samsung DIMM's. You may void your warranty if it is determined that your machine problem is being caused by third party DIMM's. The order information is provided for optional accessories (see "Available accessories" on page 75).
Installing accessories 2 2 1 1 3.
Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. • Accessing menus may differ from model to model (see "Accessing the menu" on page 30). • Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. • It may be necessary to press OK to navigate to lower-level menus for some models.
Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. • Accessing menus may differ from model to model (see "Accessing the menu" on page 30). • It may be necessary to press OK to navigate to lower-level menus for some models. • You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program.
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Cleaning the machine 12 Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green area of the toner cartridge.
Cleaning the machine 1 3.
Cleaning the machine 13 Cleaning the pickup roller • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 1 2 2 1 3.
Cleaning the machine 14 Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed. • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models.
Cleaning the machine 3 Wipe the surface of the scanner until it is clean and dry. 4 3 1 2 1 2 3 4 4 Scanner lid Scanner glass Document feeder glass White bar Close the scanner lid. 3.
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine securely. 3.
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 99 • Clearing jams 100 • Understanding the status LED 117 • Understanding display messages 120 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
Tips for avoiding paper jams By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 37). • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading. • Do not use creased, damp, or highly curled paper. • Do not mix papers in a tray.
Clearing jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray1 Click this link to open an animation about clearing a jam. Illustrations on this user’s guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). 4.
Clearing jams 2 In optional tray Click this link to open an animation about clearing a jam. • Illustrations on this user’s guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 9). 4.
Clearing jams If you do not see the paper in this area, stop and go to next step: If you do not see the paper in this area, stop and go to next step: 4.
Clearing jams 3 In the multi-purpose (or manual feeder) tray M337x series Click this link to open an animation about clearing a jam. 4.
Clearing jams M387x/ M407x series Click this link to open an animation about clearing a jam. 4.
Clearing jams 4 Inside the machine The fuser area is hot. Take care when removing paper from the machine. Illustrations on this user’s guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). 4.
Clearing jams M3370/ M3870/ M4070 series Click this link to open an animation about clearing a jam. 4.
Clearing jams M3375/ M3875/ M4075 series Click this link to open an animation about clearing a jam. 1 2 2 1 4.
Clearing jams 5 In the exit area Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 4.
Clearing jams If you do not see the paper in this area, stop and go to next step: 4.
Clearing jams 6 In the duplex unit area Click this link to open an animation about clearing a jam. 4.
Clearing jams If you do not see the paper in this area, stop and go to next step: 1 1 2 7 Clearing original document jams To prevent document jams, use the scanner glass for thick, thin or mixed paper originals. 4.
Clearing jams To avoid tearing the document, remove the jammed document slowly and carefully. Original paper jam in front of scanner • Illustrations on this user’s guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 9). 4.
Clearing jams Original paper jam inside of scanner • Illustrations on this user’s guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 9). 4.
Clearing jams If you do not see the paper in this area, stop and go to next step: 4.
Clearing jams Original paper jam in exit area of scanner • Illustrations on this user’s guide may differ from your machine depending on its model or optional goods Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 20). 4.
Clearing jams Original paper jam in scanner duplex path • Illustrations on this user’s guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model (supported Duplex Automatic Document Feeder (DADF)) (see "Variety feature" on page 9). 2 1 4.
Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel overview" on page 22). • To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 120). • You also can resolve the error with the guideline from the computers’s Samsung Printing Status window (see "Using Samsung Printer Status" on page 293).
Understanding the status LED LED Status Off Description • The machine is off-line. • The machine is in power save mode. Blinking When the backlight blinks, the machine is receiving or printing data. On • The machine is on-line and can be used. Green • A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When the problem is cleared, the machine resumes. Blinking Status • Small amount of toner is left in the cartridge.
Understanding the status LED LED Status On ( ) Power/ Wakeup Blue Eco Green Off Description The machine is in power save mode. The machine is in ready mode or machine’s power is off. On Eco mode is on (see "Eco printing" on page 55). Off Eco mode is off. a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752.
Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. • You can resolve the error with the guideline from the computers’s Printing Status program window (see "Using Samsung Printer Status" on page 293). 8 Paper Jam-related messages Message Meaning Suggested solutions • Original paper jam inside of scanner.
Understanding display messages 9 Toner-related messages Message • Error [error number] Toner Cart Failure: [error number] Call for service • • • • • Meaning Suggested solutions A toner cartridge is Reinstall the toner cartridge. not installed. A toner cartridge is Reinstall the toner cartridge two or not being detected three times to confirm it is seated properly. If the problem persists, Error [error number] contact the service representatives.
Understanding display messages Message Meaning • Prepare new toner Small amount of Prepare new toner toner is left in the cartridge indicated cartridge. The estimated Suggested solutions Prepare a new cartridge for a replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 78). cartridge lifea of toner is close.
Understanding display messages 12 Message • Paper Empty in MP Paper is empty in MP tray. Load paper • Tray 2 door is open. Close it Meaning Suggested solutions There is no paper in the multi-purpose tray. Load paper in the multipurpose tray (see "Multipurpose (or manual feeder) tray" on page 40). The tray2 is not securely latched. Close the tray2 until it locks into place.
Understanding display messages Message Meaning Suggested solutions • Replace pickup roller Replace with new [tray type] pickup roller The life of the tray1, tray2 or MP tray pick-up roller will expired soon. Replace the tray pickup roller with a new one. Contact the service representatives. • Memory Full Fax memory is almost full. Print or remove received fax job The memory is full. No more fax data can be received. Print or remove the received fax data in the memory.
Understanding display messages Message Meaning Suggested solutions • Error: [error number] Input System Failure: [error number] Check tray 2 connection There is a problem in the tray 2. Check the tray2 connection. • Error: [error number] Video System Failure: [error number] Call for service if the problem persists There is a problem in the video system. Reboot the power. If the problem persists, please call for service. 4.
5. Appendix This chapter provides product specifications and information concerning applicable regulations.
Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Dimensiona Weighta b Noise Level Items Width x Length x Height Description • M337xFD/ M337xHD/ M387xFD/ M387xHD : 414.6 x 420.6 x 449.1 mm (16.32 x 16.56 x 17.68 inches) Machine with consumables • M387xFW/ M407xFR/ M407xHR : 469 x 444.3 x 482.1 mm (18.46 x 17.49 x 18.98 inches) • M337xFD/ M337xHD/ M387xFD/ 387xHD: 15.15 kg (33.
Specifications Power consumption Items Average operating mode Ready mode Power save moded Wirelessf a. b. c. d. e. f. Power off modee Module Description Less than 700 W Less than 10 W • M337xFD/ M337xHD/ M387xFD/ M387xHD/ M407xFR/ M407xHR: Less than 1.1 W • M387xFW: Less than 1.6 W (Wi-Fi Direct on: Less than 2.8 Wf) Less than 0.1 W SPW-B4319U Dimensions and weight are measured without a handset and other accessories. Sound Pressure Level, ISO 7779.
Specifications 2 Print media specifications Type Size Dimensions Plain paper Letter Legal US Folio A4 Oficio JIS B5 ISO B5 Executive A5 A6 216 x 279 mm (8.5 x 11 inches) 216 x 356 mm (8.5 x 14 inches) 216 x 330 mm (8.5 x 13 inches) 210 x 297 mm (8.26 x 11.69 inches) 216 x 343 mm (8.5 x 13.5 inches) 182 x 257 mm (7.16 x 10.11 inches) 176 x 250 mm (6.93 x 9.84 inches) 184 x 267 mm (7.25 x 10.5 inches) 148 x 210 mm (5.82 x 8.26 inches) 105 x 148 mm (4.13 x 5.82 inches) Envelope Monarch Envelope No.
Specifications Type Size Transparency Letter, A4 Labelsd Card stock Bond paper Refer to the Plain paper section Letter, Legal, US Folio, Refer to the Plain paper section A4, JIS B5, ISO B5, Executive, A5 Letter, Legal, US Folio, Refer to the Plain paper section A4, JIS B5, ISO B5, Executive, A5 Refer to the Plain Refer to the Plain paper section paper section Minimum size (custom)e, f Maximum size (custom) a. b. c. d. e. f.
Specifications 3 System requirements Microsoft® Windows® Requirement (recommended) Operating system CPU Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) Windows Server® 2003 Windows Server® 2008 Windows Vista® Windows® 7 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz) Intel® Pentium® IV 3 GHz Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
Specifications Mac Mac OS X 10.5 • Intel® processors Requirements (Recommended) RAM 512 MB (1 GB) Mac OS X 10.6 Mac OS X 10.7 - 10.8 • 867 MHz or faster Power PC G4/G5 • Intel® processors • Intel® processors 1 GB (2 GB) 2 GB Operating system CPU Free HDD space 1 GB 1 GB 4 GB Linux Items Operating system Requirements RedHat® Enterprise Linux WS 4, 5, 6 (32/ 64 bit) Fedora 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 (32/ 64 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2, 11.3, 11.
Specifications Unix Items Requirements Sun Solaris 9, 10, 11 (x86, SPARC) Operating system HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1 7.1 (PowerPC) Free HDD space Up to 100 MB 5.
Specifications 4 Network environment Network and wireless models only (see "Features by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Specifications • Ethernet 10/100/100 Base-TX Wired Lan (M337x/M387x series) • Ethernet 10/100/1000 Base-TX Wired Lan (M407x series) Network operating system • 802.
Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 5 Laser safety statement The printer is certified in the U.S.
Regulatory information 7 9 Mercury Safety Recycling Contains Mercury, Dispose According to Local, State or Federal Laws.(U.S.A. only) Recycle or dispose of the packaging material for this product in an environmentally responsible manner. 8 Power saver 10 China only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered.
Regulatory information 11 Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in countries with separate collection systems) (The United States of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.
Regulatory information • 14 Consult the dealer or experienced radio TV technician for help. Radio frequency emissions FCC information to the user Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules.
Regulatory information 15 Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. United States of America Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 FCC Statement for Wireless LAN use: Low power, Radio LAN devices (radio frequency (RF) wireless communication devices), operating in the 2.
Regulatory information 17 Germany only 18 Turkey only The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five. / L’indice d’equivalence de la sonnerie (IES) sert a indiquer le nombre maximal de terminaux qui peuvent etre raccordes a une interface telephonique.
Regulatory information The Telephone Company may make changes in its communications facilities, equipment operations or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68.
Regulatory information • If your area experiences a high incidence of lightning or power surges, we recommend that you install surge protectors for both the power and the telephone lines. Surge protectors can be purchased from your dealer or telephone and electronic specialty stores. • When programming emergency numbers and/or making test calls to emergency numbers, use a non-emergency number to advise the emergency service dispatcher of your intentions.
Regulatory information You must have a 13 amp fuse in the plug, adaptor, or at the distribution board. 24 Declaration of conformity (European countries) Approvals and Certifications Hereby, Samsung Electronics, declares that this [M337x M387x M407x series] is in compliance with the essential requirements and other relevant provisions of R&TTE Directive 1999/5/EC. The declaration of conformity may be consulted at www.samsung.
Regulatory information European radio approval information (for products fitted with EU-approved radio devices) 25 Israel only Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is intended for home or office use. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
Regulatory information The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
Regulatory information 27 China only 5.
Copyright © 2013 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
User’s Guide ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
ADVANCED 1. Software Installation Installation for Mac 152 Reinstallation for Mac 153 Installation for Linux 154 Reinstallation for Linux 155 2. Using a Network-Connected Machine 206 Copy 207 Fax 211 Scan 216 System setup 220 Network setup 228 Job management 230 Direct USB 231 4.
ADVANCED Operating system problems 325 5. Useful Management Tools Accessing management tools 282 Easy Capture Manager 283 Samsung AnyWeb Print 284 Easy Eco Driver 285 Using SyncThru™ Web Service 286 Using Samsung Easy Document Creator 289 Using Samsung Easy Printer Manager 290 Using Samsung Printer Status 293 Using Samsung Printer Experience 295 Using the Linux Unified Driver Configurator 301 6.
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 161).
Installation for Mac 1 Make sure that the machine is connected to your computer and powered on. 10 Select Direct Connection using USB cable on the Printer Connection Type and click Continue. 2 Insert the supplied software CD into your CD-ROM drive. 11 Click Add Printer button to select your printer and add it to your printer list. If your machine supports fax, click Add Fax button to select your fax and add it to your fax list 12 3 Double-click the CD-ROM icon that appears on your Mac desktop.
Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open the Applications folder > Samsung > Printer Software Uninstaller. 2 3 4 5 To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall. Enter the password and click OK. After the uninstallation is finished, click Close. If a machine has already been added, delete it from the Print Setup Utility or Print & Fax. 1.
Installation for Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 1 The installation program added the Unified Driver Configurator desktop icon and the Unified Driver group to the system menu for your convenience.
Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. 3 Open the Terminal program.
2. Using a NetworkConnected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 157 • Wired network setup 158 • Installing driver over the network 161 • IPv6 configuration 170 • Wireless network setup 173 • Samsung MobilePrint 199 • AirPrint 200 • Google Cloud Print™ 202 Supported optional devices and features may differ according to your model (see "Features by models" on page 7).
Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 2 SyncThru™ Web Admin Service Web-based machine management solution for network administrators.
Wired network setup For example: 4 Printing a network configuration report You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. This will help you to set up a network. • MAC Address: 00:15:99:41:A2:78 • IP Address: 169.254.192.192 5 Setting IP address • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 21). • TCP/IPv6 is not supported by this program.
Wired network setup 1 2 3 4 5 Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). Follow the instructions in the installation window. Before using the SetIP program, disable the computer firewall from System Preferences > Security > Firewall. Connect your machine to the network with a network cable. The following instructions may vary from your model. Turn on the machine.
Wired network setup 8 Click Install. All components necessary for machine operations will be installed. IPv4 configuration using SetIP (Linux) If you click Customize, you can choose individual components to install. Before using the SetIP program, disable the computer firewall from System Preferences or Administrator. 9 10 Enter the password and click OK. 11 Select Network connection on the Printer Connection Type and click Set IP Address button.
Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 21). • You can install the printer driver and software when you insert the software CD into your CD-ROM drive.For windows, select the printer driver and software in the Select Software to Install window. 2.
Installing driver over the network Using Enhanced Features and Participating in Printer Usage Information Collection Program (optional). Then, click Next. 6 Windows 1 Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address" on page 158). 2 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.
Installing driver over the network From the Windows 8 Start Screen 3 Click Add a device. Discovered machines will be shown on the screen. • Samsung Printer Experience app can only be used in the Start screen when V4 driver is installed. The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or downloads.
Installing driver over the network Command- line /s or Definition Starts silent installation. /S /p”” or Specifies printer port. /P”” Network Port will be created by use of Standard TCP/IP Port monitor. For local port, this port must exist on system before being specified by command. /a”” or /A”” Specifies destination path for installation. The destination path should be a fully qualified path.
Installing driver over the network 7 Command- line /up”” or /UP”” /d or /D Definition Description Removes only specified printer instance and not the driver files. This command provides a way to remove only specified printer instance from your system without effecting other printer drivers. It will not remove printer driver files from your system. Uninstalls all device drivers and applications from your system.
Installing driver over the network 9 10 Enter the password and click OK. 11 Click Add Printer button to select your printer and add it to your printer list. 12 13 14 Click IP and select HP Jetdirect - Socket in Protocol. 15 16 17 Select Network connection on the Printer Connection Type and click Continue. Enter the machine’s IP address in the Address input field. Enter the queue name in the Queue input field.
Installing driver over the network Add a network printer 1 2 3 4 5 6 7 8 Double-click the Unified Driver Configurator. To use the UNIX printer driver, you have to install the UNIX printer driver package first, then setup the printer. You can download the UNIX printer driver package from the Samsung website (http://www.samsung.com > find your product > Support or Downloads). Click Add Printer. The Add printer wizard window opens. Click Next.
Installing driver over the network 6 Run the install script. Uninstalling the printer driver package “./install –i” install is the installer script file which is used to install or uninstall the UNIX Printer Driver package. The utility should be used to delete the printer installed in the system. a Run “uninstallprinter” command from the terminal. It will open the Uninstall Printer Wizard. The installed printers are listed in the drop-down list. b Select the printer to be deleted.
Installing driver over the network 4 5 6 7 8 9 10 11 12 Specify any printer description in the Description field. This is optional. Specify the printer location in the Location field. Type the IP address or DNS name of the printer in the Device textbox for network-connected printers. On IBM AIX with jetdirect Queue type, only the DNS name is possible-numeric IP address is not allowed. Queue type shows the connection as lpd or jetdirect in the corresponding list box.
IPv6 configuration 10 IPv6 is supported properly only in Windows Vista or higher. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7 or "Menu overview" on page 30). From the control panel Activating IPv6 • Accessing menus may differ from model to model (see "Accessing the menu" on page 30). • If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting.
IPv6 configuration 11 • Accessing menus may differ from model to model (see "Accessing the menu" on page 30). • It may be necessary to press OK to navigate to lower-level menus for some models. 1 Select (Menu) > Network > TCP/IP (IPv6) > DHCPv6 Config on the control panel. 2 Press OK to select the required value you want. • Router: Use DHCPv6 only when requested by a router. • Always Use: Always use DHCPv6 regardless of router request. • Never Use: Never use DHCPv6 regardless of router request.
IPv6 configuration • You can also set the DHCPv6. Address must be enclosed in '[ ]' brackets. • To manually set the IPv6 address: Check the Manual Address check box. Then, the Address/Prefix text box is activated. Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A through F). IPv6 address configuration 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL.
Wireless network setup • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features by models" on page 7). • If the IPv6 network seems to not be working, set all the network settings to the factory defaults and try again using Clear Setting.
Wireless network setup 13 Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country.
Wireless network setup Choosing your type 14 Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), you can easily configure the wireless network settings by pressing the (WPS) button on the control panel without a computer. • If you want to use the wireless network using the infrastructure mode, make sure that the network cable is disconnected from the machine.
Wireless network setup Machines with a display (or touch) screen 4 Press the WPS (PBC) button on the access point (or wireless router). The messages are displayed on the display screen in the order below: a Connecting: The machine is connecting to the access point (or wireless router). Connecting in PBC mode 1 Select panel. (Menu) > Network > Wi-Fi > WPS Setting on the control b Connected: When the machine is successfully connected to the wireless network, the WPS LED light stays on.
Wireless network setup 3 4 Press OK when the confirmation window appears. Machines without a display screen The eight-digit PIN appears on the display. You need to enter the eight-digit PIN within two minutes on the computer that is connected to the access point (or wireless router). The messages are displayed on the display screen in the order below: Connecting in PBC mode 1 a Connecting: The machine is connecting to the wireless network. The machine starts connecting to the wireless network.
Wireless network setup Connecting in PIN mode 1 The network configuration report, including PIN, must be printed (see "Printing a network configuration report" on page 158). In ready mode, press and hold the (Stop or Stop/Clear) button on the control panel for about 5 seconds. You can find your machine’s PIN. 2 Press and hold the (WPS) button on the control panel for more than 4 seconds until the status LED stays on. The machine starts connecting to the access point (or wireless router).
Wireless network setup Disconnecting from a network To disconnect the wireless network connection, press the the control panel for more than two seconds. • • After completing the wireless network connection, you need to install a machine driver to print from an application (see "Installing driver over the network" on page 161). (WPS) button on When the Wi-Fi network is in idle mode: The machine is immediately disconnected from the wireless network and the WPS LED turns off.
Wireless network setup Access point via USB cable (recommended) Items to prepare • Access point • Network-connected computer • Software CD that was provided with your machine • A machine installed with a wireless network interface • USB cable Creating the infrastructure network 1 2 Check wheter the USB cable is connected to the machine. Turn on your computer, access point, and machine. 2.
Wireless network setup 3 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK. • 4 For Windows 8, If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK.
Wireless network setup If you cannot find the network name you want to choose, or if you want to set the wireless configuration manually, click Advanced Setting. • Enter the wireless Network Name: Enter the SSID of the access point (SSID is case-sensitive). 7 When the network connection window appears, disconnect the network cable. Then, click Next. The network cable connection can interfere with searching for wireless devices. 8 If your printer supports Wi-Fi Direct, the following screen appears.
Wireless network setup 10 11 Select software to be installed. 12 Click Finish. After selecting the components, you can also change the printer driver name, set the machine to be shared on the network, set the machine as the default machine. Click Next. Ad hoc via USB cable If you do not have an access point (AP), you may still connect the machine wirelessly to your computer by setting up an Ad-hoc wireless network by following the simple steps below.
Wireless network setup 3 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK. • 4 For Windows 8, If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK.
Wireless network setup • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network. • Encryption: Select the encryption (None, WEP64, WEP128). • Network Password: Enter the encryption network password value. • Confirm Network Password: Confirm the encryption network password value.
Wireless network setup 8 9 The Wireless Network Setting Complete window appears. Click Next. When the wireless network settings are completed, disconnect the USB cable between the computer and machine. Click Next. Access point via USB cable (recommended) 1 Make sure that the machine is connected to your computer and powered on. 10 11 12 Select software to be installed.
Wireless network setup 11 After searching, the window shows the wireless network devices. Select the name (SSID) of the access point you want to use and click Next. The wireless network security window appears when the access point has security enabled. If the wireless network is already set up, the Wireless Network Information window appears. Select I want to install software with the current settings. (Recommended). Then, click Next. Enter the Network Password of the access point (or router).
Wireless network setup 13 14 When the wireless network settings are completed, disconnect the USB cable between the computer and machine. Wireless network set up is completed. After the installation is finished, click Quit. After completing the wireless network connection, you need to install a machine driver to print from an application (see "Installation for Mac" on page 152).
Wireless network setup • Enter the wireless Network Name: Enter the SSID name (SSID is casesensitive). • Operation Mode: Select ad hoc. • Channel: Select the channel (Auto Setting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network.
Wireless network setup 13 When the window that tells you that the network cable connection is confirmed appears, disconnect the network cable and click Next. • After completing the wireless network connection, you need to install a machine driver to print from an application (see "Installing driver over the network" on page 161). If the network cable is connected, it may have trouble finding the machine when configuring the wireless network.
Wireless network setup IP setting using SetIP Program (Windows) This program is used to manually set the network IP address of your machine using its MAC address to communicate with the machine. The MAC address is the hardware serial number of the network interface and can be found in the Network Configuration Report. 1 Check whether or not the network cable is connected to the machine. If not, connect the machine with a standard network cable.
Wireless network setup 7 Select the one Network Name(SSID) in the list. • SSID: SSID (Service Set Identifier) is a name that identifies a wireless network, access points, and wireless devices attempting to connect to a specific wireless network must use the same SSID. The SSID is case sensitive. • Operation Mode: Operation Mode refers to the type of wireless connections (see "Wireless network name and network password" on page 173).
Wireless network setup 4 Type in the ID and Password, then click Login. We recommend you to change the default password for security reasons. • ID: admin • Password: sec00000 5 When the SyncThru™ Web Service window opens, click Network Settings. 6 Click Wireless > Custom. You can also turn the Wi-Fi network on/off. 20 • You cannot connect your mobile device to the internet through the printer’s Wi-Fi Direct.
Wireless network setup - IP Address: Enter the IP address of the printer. This IP address is used only for the local network and not for the infrastructure wired or wireless network. We recommend using the default local IP address (the default local IP address of the printer for Wi-Fi Direct is 192.168.3.1 ) - Group Owner: Activate this option to assign the printer the Wi-Fi Direct group’s owner. The Group Owner acts similar to a wireless access point. We recommend activating this option.
Wireless network setup - Access SyncThru Web Service, select Settings > Network Settings > Wireless > Wi-Fi Direct. 21 Troubleshooting for wireless network - Enable or disable Wi-Fi Direct. Problems during setup or driver installation Setting up the mobile device Printers Not Found • • After setting up Wi-Fi Direct from the printer, refer to the user manual of the mobile device you are using to set its Wi-Fi Direct. • Your machine may not be turned on. Turn on your computer and the machine.
Wireless network setup Connecting Failure - Invalid Security • Security is not configured correctly. Check the configured security on your access point and machine. If the printing job is not working in DHCP mode, the problem may be caused by the automatically changed IP address. Compare the IP address between the product's IP address and the printer port's IP address. How to compare: Connecting Failure - General Connection Error • Your computer is not receiving a signal from your machine.
Wireless network setup If you want to use the software installation CD to change the port IP, connect to a network printer. Then reconnect the IP address. - For information on the access point (or wireless router), refer to its own user's guide. For a Static network environment The machine uses the static address when the computer is configured to static address. • You cannot enable wired and wireless networks at the same time.
Wireless network setup • Check the machine's IP address. Reinstall the machine driver and change the settings to connect to the machine on the network. Due to the characteristics of DHCP, the allocated IP address could change if the machine is not used for a long time or if the access point has been reset. Register the product's MAC address when you configure the DHCP server on the access point (or wireless router). Then you can always use the IP address that is set with the MAC address.
Samsung MobilePrint 22 24 What is Samsung MobilePrint? Samsung MobilePrint is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung MobilePrint is not only compatible with your Android and iOS smart phones but also with your iPod Touch and tablet PC. It connects your mobile device to a network connected Samsung printer or to a wireless printer through a Wi-Fi access point.
AirPrint 4 • Only AirPrint certified machines can use the AirPrint feature. Check the box your machine came in for the AirPrint certified mark. • This feature may not be available depending on model or optional goods (see "Variety feature" on page 9). 5 AirPrint allows you to wirelessly print directly from an iPhone, iPad, and iPod touch running the latest version of iOS. 6 Type in the ID and Password, then click Login.
Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center. 2.
Google Cloud Print™ Google Cloud Print™ 4 Enter your printer’s IP address in the address field and press the Enter key or click Go. Google Cloud Print™ is a service that allows you to print to a printer using your smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud Print™ service.
Google Cloud Print™ If you set the browser to block pop-ups, the confirmation window will not appear. Allow the site to show pop-ups. 1 Install the Cloud Print application on your mobile device. If you do not have the application, download it from the application store such as Android Market or App Store. 10 11 Click Finish printer registration. Click Manage your printers. Now your printer is registered with Google Cloud Print™ service. Google Cloud Print™-ready devices will appear in the list.
3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup.
Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features.You can check the features available for each model in the Basic Guide (see "Menu overview" on page 30).The following are tips for using this chapter • The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be accessed by pressing (Menu).
Print Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). Item Copies You can enter the number of print using the number keypad. Resolution Sets the resolution option. The higher the setting, the sharper printed characters and graphics. Clear Text Prints text darker than on a normal document. Edge Enhance It allows user to enhance sharpness of text and graphics for improving readability.
Copy 1 Item Copy feature Description You can set the machine to print copies on both sides of paper. • 1 ->1 Sided: Scans one side of an original and prints it on one side of the paper. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). • 1->2 Sided To change the menu options: • Press Or • • (copy) > • 1->2 Sided, Rotated (Menu) > Copy Feature on the control panel.
Copy Item Description Darkness Adjusts the brightness level to make a copy that is easier to read, when the original contains faint markings and dark images (see "Darkness" on page 58) Original Type Improves the copy quality by selecting the document type for the current copy job (see "Original Type" on page 59) • Collation • Collation Copy Set the machine to sort the copy job.
Copy Item Description Item Allows you to erase spots, drill holes, fold creases and staple marks along any of the four edges of a document. Watermark Description The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. • Off: Does not use this feature.
Copy 2 Item Description Copy Setup The Book Copy feature allows you to copy an entire book. If the book is too thick, lift the cover until its hinges are caught by the stopper and then close the cover. If the book or magazine is thicker than 30 mm, start copying with the cover open. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30).
Fax 3 Item Fax Feature Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). Color Mode Selects the color mode in which you want to send the fax. Original Type Enhances the fax quality based on the type of the original document being scanned. Original Size Sets the image size. This function is especially intended for two-sided originals.
Fax Item Redial Description Item Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit mode (see "Redialing the fax number" on page 269). Sends a fax to multiple destinations (see "Sending a fax to multiple destinations" on page 64). Description Secure Receive Stores the received fax in memory without printing out. To print received documents, you need to enter the password.
Fax Item Redial Times Sets the number of redial attempts. If you enter 0, the machine will not redial. Redial Term Sets the time interval before automatic redialling. Prefix Dial Sets a prefix of up to five digits. This number dials before any automatic dial number is started. It is useful for accessing a PABX exchange. ECM Mode Sends faxes using error correction mode (ECM) to makes sure the faxes are sent smoothly without any error. It may take more time.
Fax Item Description Ring To Answer Specifies the number of times the machine rings before answering an incoming call. Stamp Rcv Name Automatically prints the page number, and the date and time of reception at the bottom of each page of a received fax. Rcv Start Code Initiates fax reception from an extension phone plugged into the EXT socket on the back of the machine. If you pick up the extension phone and hear fax tones, enter the code. It is preset to *9* at the factory.
Fax 6 Change Default setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: Press (fax) > (Menu) > Fax Setup > Change Default on the control panel. Item Change Default Description The fax options can be set to those most frequently used. 3.
Scan 7 Item Scan feature • FTP Feature • FTP Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). Press (scan) > Or Scan to > (Menu) > Scan Feature on the control panel. Or press Setup > Machine Setup > Next > Default Setting > Scan Default on the touch screen. • Or press Scan > select the menu item you want on the touch screen.
Scan Item Description Item Sets the file format in which the image is to be saved. If you select JPEG, TIFF, XPS or PDF, you can select to scan multiple pages. Depending on the selected scan type, this option may not appear. • Multi-Page PDF: Scans originals in PDF, but several originals are scanned as one file. Shared Folder Scan setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30).
Scan Item Description Item Description Selects if the machine scans one side of the paper (1 Sided), both sides of the paper (2 Sided), or both sides of the paper (2 Sided Rotated). Change Default The scan options can be set to those most frequently used. Original Size Sets the image size. Original Type Sets the original document’s type. • 1 Sided: For originals that are printed on one side only. Resolution Sets the image resolution. • 2 Sided: For originals that are printed on both sides.
Scan Item Description You can set the machine to print server confirmation result report. Server Confirmation If you select On-Error, the machine prints a report only when a transmission is not successful. Item Description CC Sends the copy of the email to an additional recipient. BCC The same as CC but the recipient's name is not displayed. WSD Scans the originals and saves the scanned data on the connected computer if it supports the WSD (Web Service for Device) feature.
System setup 9 Item Machine setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). Receive Mode Selects the default fax receiving mode. Receive code This feature works best when you are using an extension telephone connected to the EXT socket on the back of your machine. You can receive a fax from someone you are talking to on the extension telephone, without going to the fax machine.
System setup Item Description Language Sets the language of the text that appears on the control panel display. Default Mode Sets the machine’s default mode among fax mode, copy mode, or scan mode. Default Paper Size You can set the default paper size to use. Item Determine whether or not the machine continues printing when it detects the paper does not match the paper settings.
System setup Item Auto Tray Switch Description Determine whether or not the machine continues printing when it detects the paper does not match. For example, if both tray 1 and tray 2 are filled with the same size paper, the machine automatically prints from tray 2 after the tray 1 runs out of paper.
System setup 10 Item Description Export Setting Exports data stored on the machine stick to a USB memory. Troubleshooting Helpful information for what to do if you encounter an error. Paper setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). Allows you to save print resources and enables ecofriendly printing. • Default Mode: Select whether to turn the Eco mode on or off.
System setup Item Description Item • Simplex Margin: Sets the margin for one-sided printing. Tray Confirmation • Duplex Margin: Sets the margin for double-sided printing. Common Margin Description Activates the tray confirmation message. If you open and close a tray, a window asking you whether to set the paper size and type for the tray just opened appears. Sets the paper margins for the paper trays.
System setup 12 Item Description Key Sound Turns the key sound on or off. A tone sounds each time a key is pressed if this option is on. Alarm Sound Turns the alarm sound on or off. An alarm tone sounds when an error occurs or fax communication ends if this option is on. Turns on or off the sounds from the telephone line through the speaker, such as a dial tone or a fax tone. With this option set to Comm. which means the speaker is on until the remote machine answers.
System setup Item Fax Sent Description Prints information on the faxes you have recently sent. Fax Received Prints information on the faxes you have recently received. Email Sent Prints information on the emails you have recently sent. • Fax Scheduled Jobs • Fax Schedule Jobs Item Description This is only available when Job Accounting is enabled from the SyncThru™ Web Admin Service. You can print a report of printout counts for each user.
System setup Item TonerLow Alert Imaging Unit Low Alert Description Option Description Customizes the alert toner low or toner empty (see "Setting the toner low alert" on page 90). Email Adds, views, prints or deletes the email list. You also can create a group. Customizes the level to alert toner low or toner empty. Print Prints the address book. Reset Resets the current address book. Serial Number Shows the machine’s serial number.
Network setup Option Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). Configure the network transmission speed or port. Ethernet You can also use this feature from the SyncThru™ Web Service. Open the Web browser from your networked computer and type the IP address of your machine. When SyncThru™ Web Service opens, click Settings > Network Settings (see "Using SyncThru™ Web Service" on page 286).
Network setup Option Description Option You can set UPNP protocol. You can set whether to use SyncThru™ Web Service or not. UPnP(SSDP) HTTP Turn the power off and on after you change this option. WINS You can configure the WINS server. WINS (Windows Internet Name Service) is used in the Windows operating system. SNMP V1/V2 You can set SNMP (Simple Network Management Protocol). Administrator’s can use SNMP to monitor and manage machines on the network.
Job management Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press Item (Menu) >Job Management on the control panel. Description Active Job Shows the print job lists that are waiting to be printed. Stored Job Shows the print job lists that are stored on the disk. Secured Job Shows the print job lists that are secured on the disk.
Direct USB Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Insert a USB memory device into the USB memory port on your machine, and then press Direct USB. Item Description USB Print Select a file to print. File Manage Select a file to delete. You can format the USB device. Show Space Shows the remaining space. 3.
4. Special Features This chapter explains special copying, scanning, faxing, and printing features.
Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the altitude where you are. 5,000 m (16,404 ft) You can set the altitude value from Device Settings in Samsung Easy Printer Manager program.
Storing email address This feature may not be available depending on model or optional goods (see "Features by models" on page 7). If you make a group, 1 Click Address Book > Group > Add Group. 2 Select the Speed No. and enter Group Name. You can easily add individual address if you check Yes for Add individual(s) after this group is created. 3 Click Apply.
Storing email address Searching with a particular first letter 1 Select (scan) > (Address Book) > Search&Send > Select an address group > ID on the control panel. Or select Scan to > (Address Book) > Search&Send > Select an address group > ID on the control panel. 2 3 Enter the first few letters of the name you want. Press the arrows until the name and number you want appears. 4.
Entering various characters As you perform various tasks, you may need to enter names and numbers. For example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers or email addresses in memory, you may also enter the corresponding names. 4 Keypad letters and numbers • Special character sets may differ from your machine depending on its options or the models.
Entering various characters Key Assigned numbers, letters, or characters 8 TUVtuv8 9 WXYZwxyz9 0 &+-,0 * *%^_~!#$()[] (These symbols are available when you type for network authentication.) # #=|?":{}<>; (These symbols are available when you type for network authentication.) 4.
Setting up the Address Book You can set up speed number with the fax numbers you use frequently via SyncThru™ Web Service and then easily and quickly enter fax numbers by entering the location numbers assigned to them in address book. 6 Using speed dial numbers When you are prompted to enter a destination number while sending a fax, enter the speed dial number at which you stored the number you want. 5 Registering a speed dial number 1 Select (fax) > the control panel.
Setting up the Address Book 4 5 Change the fax number and press OK. Press mode. (Stop/Clear) button or home( ) icon to return to ready 8 6 7 Repeat step 3 to include other speed dial numbers into the group. 8 Press mode. Registering a group dial number When you have finished, select No when Another No.? appears and press OK. (Stop/Clear) button or home( ) icon to return to ready 9 1 Select (fax) > the control panel.
Setting up the Address Book 7 Press mode. (Stop/Clear) button or home( ) icon to return to ready 11 Exporting Address Book 10 Searching address book for an entry There are two ways to search for a number in memory. You can either scan from A to Z sequentially, or you can search by entering the first letters of the name associated with the number. This feature may not be available depending on model or optional goods (see "Features by models" on page 7).
Setting up the Address Book 5 Followings are the conditions for editing the imported CSV file. • Password-protected or security enhanced CSV file cannot be edited. • The CSV file needs to be saved in Notepad program in UTF-8. Click Import > OK. 13 Printing address book • Do not change the first row (model name, version, title field). • Use comma(,) as a separator. • When importing the address book data from a computer to the machine, the existing address book data is deleted.
Registering authorized users This feature may not be available depending on model or optional goods (see "Features by models" on page 7). To send a scanned image, copy image, or fax data through email or via network server safely, you must register account information of authorized users to your local machine using SyncThru™ Web Service. 1 Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 286). 2 3 Click Login on the upper right of the SyncThru™ Web Service website.
Printing features If Printing preferences has a ►, you can select other printer drivers connected to the selected printer. • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 52). • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). 5 6 14 Change the settings on each tab. Click OK. Changing the default print settings 1 If you want to change the settings for each print job, change it in Printing Preferences.
Printing features 3 4 Select your machine. 1 Check the Print to file box in the Print window. 2 3 Click Print. Right-click your machine and select Set as Default Printer. For Windows 7 or Windows Server 2008 R2, if Set as default printer has a ►, you can select other printer drivers connected to the selected printer. 16 Using advanced print features XPS printer driver: used to print XPS file format. • See "Features by models" on page 7.
Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name, that appears in the printer properties window may differ depending on the machine in use. • Some menus may not appear on the display depending on options or models.
Printing features Item Poster Printing Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
Printing features Item Description • Double-sided Printing • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. • Double-sided • Long Edge: This option is the conventional layout used in bookbinding. Printing (Manual)a • None: Disables this feature. • Short Edge: This option is the conventional layout used in calendars.
Printing features Item Watermark (Creating a watermark) Watermark (Editing a watermark) Watermark (Deleting a watermark) Description a To change the print settings from your software application, access Printing Preferences. b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Enter a text message in the Watermark Message box. You can enter up to 256 characters. The message displays in the preview window.
Printing features Item Overlaya (Creating a new page overlay) Description a b c d To save the document as an overlay, access Printing Preferences. Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears. In the Edit Overlay window, click Create. In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default is C:\Formover). e Click Save. The name appears on the Overlay List.
Printing features Item Description • This feature is available only if you have installed the mass storage device or optional memory (see "Variety feature" on page 9). • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • This feature is not enabled, Storage Options check (see "Setting Device Options" on page 85).
Printing features Item Job Accounting Description This option allows you to print with the given permission. • User permission: If you check this option, only users with user permission can start a print job. • Group permission: If you check this option, only groups with group permission can start a print job. • Click the question mark( ) from the upper-right corner of the window and click on any option you want to know about.
Printing features Printing 17 Using Direct Printing Utility There are several ways you can print using the Direct Printing Utility. • Available for Windows OS users only. 1 • Direct Printing Utility may not be available depending on model or optional goods (see "Software" on page 7). From the Start menu select Programs or All Programs. • For Windows 8, from Charms, select Search > Apps. Find Samsung Printers > Direct Printing Utility.
Printing features 4 Click Print. The selected PDF file is sent to the machine. Changing printer settings You can use advanced printing features when using your machine. 18 Mac printing Some features may not be available depending on models or options. It means that the features are not supported. Open an application and select Print from the File menu. The machine name, which appears in the printer properties window, may differ depending on the machine in use.
Printing features Printing on both sides of the paper Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature" on page 9). Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information about that option's feature, which is provided from the driver.
Printing features Printing from applications Printing files There are a lot of Linux applications that allow you to print using Common UNIX Printing System (CUPS). You can print on your machine from any such application. You can print text, image, pdf files on your machine using the standard 1 2 CUPS directly from the command line interface. The CUPS lp or lpr utility allows you to do that. You can print these files by using below command format. Open the document to print.
Printing features 3 The Printer Properties window appears. The following five tabs display at the top of the window: • Unix printing General: Allows you to change the printer location and name. The name entered in this tab displays on the printer list in Printers configuration. Some features may not be available depending on models or options. It means that the features are not supported (see "Features by models" on page 7). • Connection: Allows you to view or select another port.
Printing features To take advantage of the printer features provided by your printer driver, press Properties. 5 Press OK to start the print job. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing. • Multiple pages: Print several pages on one side of the paper. • Page Border: Choose any of the border styles (e.g.
Scan features • For basic scanning features, refer to the Basic Guide (see "Basic scanning" on page 62). • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). • The maximum resolution that can be achieved depends upon various factors, including computer speed, available disk space, memory, the size of the image being scanned, and bit depth settings.
Scan features 22 23 Setting the scan settings in the computer Scanning from network connected machine This feature may not be available depending on model or optional goods (see "Features by models" on page 7). 1 Open Samsung Easy Printer Manager (see "Using Samsung Easy Printer Manager" on page 290). 2 3 4 Select the appropriate machine from the Printer List. Select Scan to PC Settings menu.
Scan features • ID is the same ID as the registered scan ID for Samsung Easy Printer Manager > Switch to advanced mode > Scan to PC Settings. Setting up an email account 1 Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 286). 2 3 4 5 Select Settings > Network Settings and Outgoing Mail Server(SMTP). 6 7 Enter the SMTP server login name and password. • Password is the 4 digit number registered password for Samsung Easy Printer Manager > Settings.
Scan features Scanning and sending an email 25 Scanning to FTP/SMB server 1 2 Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 49). Select This feature may not be available depending on model or optional goods (see "Features by models" on page 7). (scan) > Scan to Email on the control panel. Or select Scan > Send Email on the touch screen.
Scan features 9 Enter the path for saving the scanned image. 26 Scanning to WSD • The folder to save the scanned image must be on the root. • The folder properties need to be setup as a share. • Your user name should have the rights to read and write the folder. 10 Press Apply. Scans the originals and saves the scanned data on a connected computer if the computer supports the WSD (Web Service for Device) feature. To use the WSD feature, you need to install the WSD printer driver on your computer.
Scan features 5 6 • The IP address for WSD printer is http://IP address/ws/ (example: http:// 111.111.111.111/ws/). • If no WSD printer is displayed in the list, click The printer that I want isn't listed > Add a printer using a TCP/IP address or hostname and select Web Services Device from Device type. Then enter the printer's IP address. 4 Follow the instructions in the installation window. Scanning using the WSD feature 1 2 3 Make sure that the machine is connected to your computer and powered on.
Scan features 28 29 Scanning using the WIA driver Your machine supports the Windows Image Acquisition (WIA) driver for scanning images. WIA is one of the standard components provided by Microsoft Windows 7 and works with digital cameras and scanners.
Scan features 4 5 6 Select the type of scanning or a favorites then click Start. 7 8 Select to Save to Location, Send to E-mail, or Send to SNS. 3 Start Applications and click Image Capture. Make adjustments to the image (Scan Settings and More Options). If No Image Capture device connected message appears, disconnect the USB cable and reconnect it. If the problem continues, refer to the Image Capture’s help. Click Scan to scan a final image or Prescan to get another preview image.
Scan features 4 According to OS, follow steps below. • • 5 6 For 10.5 - Click Devices > Browse Devices on Menu bar. - Make sure that Connected checkbox is checked beside your machine in Bonjour Devices. For 10.6 -10.8, select your device below SHARED. 31 Linux scanning Scanning 1 Make sure that the machine is connected to your computer and powered on. 2 3 Double-click the Unified Driver Configurator on your desktop. Set the scan options on this program. Scan and save your scanned image.
Scan features 4 Select the scanner on the list. 5 6 Click Properties. 7 Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 49). From the Scanner Properties window, click Preview. 8 The document is scanned and the image preview appears in the Preview Pane. 9 Drag the pointer to set the image area to be scanned in the Preview Pane. 10 11 Select the option you want. Scan and save your scanned image.
Scan features Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image. 4.
Fax features 33 Redialing the fax number For basic faxing features, refer to the Basic Guide (see "Basic faxing" on page 63). 1 2 32 Automatic redialing (Redial/Pause) button on the control panel. Select the fax number you want. Ten recently sent fax numbers with ten received Caller IDs are shown. When the number you have dialed is busy or there is no answer when you send a fax, the machine automatically redials the number. The redial time depends on the country's factory default setting.
Fax features 4 5 You can set your machine to print a confirmation report automatically each time sending a fax is completed. Press (fax) > (Menu) > Fax Setup > Sending > Fax Confirmation on the control panel. Click Print or OK. Enter the recipients’ numbers and select the option Select the Help menu from the window and click on any option you want to know about. 35 Sending a fax in the computer 6 Click Send.
Fax features 6 7 The display asks you to enter another fax number to send the document. Canceling a reserved fax job To enter more fax numbers, press OK when Yes highlights and repeat steps 5. • You can add up to 10 destinations. • Once you entered a group dial number, you cannot enter another group dial numbers anymore. 1 Press (fax) > control panel. (Menu) > Fax Feature > Cancel Job on the 2 3 Select the fax job you want and press OK. Press OK when Yes highlights.
Fax features 1 Place a single document face down on the document glass, or load the documents face up into the document feeder. 2 Press (fax) > (Menu) > Fax Feature > Send Forward > Forward to Fax, Forward to Email or Forward to Server on the control panel. Though you sent or received a color fax, the data is forwarded in grayscale. 1 Or select Setup > Machine Setup > Next > Fax Setup > Send Forward > Forward to Fax, Forward to Email or Forward to Server on the touch screen.
Fax features 39 40 Sending faxes on both sides of paper Receiving a fax in the computer • This is available only when you load originals into the document feeder. • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
Fax features 5 • Notify me when complete: Set to show the popup window to notify receiving a fax. • Open with default application: After receiving the fax, open it with default application. • None: After receiving a fax, the machine does not notify the user or opens the application. • To use the Ans/Fax mode, attach an answering machine to the EXT socket on the back of your machine. Press Save > OK.
Fax features 42 44 Receiving manually in Tel mode You can receive a fax call by pressing pressing (On Hook Dial) button and then (Start) when you hear a fax tone. If your machine has a handset, you can answer calls using the handset (see "Features by models" on page 7). Receiving faxes with an extension telephone When you are using an extension telephone connected to the EXT socket, you can receive a fax from someone you are talking to on the extension telephone, without going to the fax machine.
Fax features 46 This setting may not be available depending on your country. 1 Select (fax) > (Menu) > Fax Setup > Receiving > Receive Mode > DRPD on the control panel. Or select Setup > Machine Setup > Next > Default Setting > Fax Default > Common > Receive Mode > DRPD on the touch screen. 2 3 Receiving in secure receiving mode Call your fax number from another telephone. This feature may not be available depending on model or optional goods (see "Features by models" on page 7).
Fax features 3 • The machine prints all of the faxes stored in memory. Short Edge: Prints pages to be read by flipping like a note pad. 2 47 Printing faxes on both sides of the paper 3 5 • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. 3 4 • This feature may not be available depending on model or optional goods (see "Features by models" on page 7).
Using shared folder features This feature allows you to use the machine’s memory as a shared folder. The advantage of this feature is that you can conveniently use the shared folder through your computer’s window. • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). • You can use this feature in the models that have a mass storage device (see "Variety feature" on page 9).
Using optional device features Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature" on page 9). 4 5 6 Click Properties or Preferences. 7 Select OK. 51 From the printer driver If you install the optional device, you can use advanced printing features, such as proofing a job and printing a private job in the Print window.
Using optional device features • File Policy: You can choose the file policy for generating file name before you proceed with the job through optional memory. If the optional memory already has the same name when you entered a new file name, you can rename or overwrite it. 4.
5. Useful Management Tools This chapter introduces management tools provided to help you make full use of your machine.
Accessing management tools Samsung provides a variety of management tools for Samsung printers. 1 2 Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs. • 3 4 5 For Windows 8, from the Charms, select Search > Apps. Find Samsung Printers. Under Samsung Printers, you can see installed management tools. Click the management tool you want to use.
Easy Capture Manager • Available for Windows OS users only. • This feature may not be available depending on model or optional goods (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited. 5.
Samsung AnyWeb Print • Available for Windows OS users only. • This feature may not be available depending on model or optional goods (see "Software" on page 7). This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). 5.
Easy Eco Driver • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked. Easy Eco Driver also allows you to do simple editing such as removing images and texts, changing fonts, and more.
Using SyncThru™ Web Service 1 2 • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. • SyncThru™ Web Service explanation in this user’s guide may differ from your machine depending on its options or models. Click Login on the upper right of the SyncThru™ Web Service website. Type in the ID and Password then click Login. We recommend you to change the default password for security reasons.
Using SyncThru™ Web Service • Usage Counters: Shows the usage count by print types: simplex and duplex. • Current Settings: Shows the machine’s and network’s information. • Security Information: Shows the machine’s security information. • Print information: Prints reports such as system related reports, e-mail address, and font reports. • User Access Control: Classifies users into several groups according to each user’s role.
Using SyncThru™ Web Service 6 3 E-mail notification setup You can receive emails about your machine’s status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine error) will be sent to a certain person's e-mail automatically. This option may be used more frequently by a machine administrator. Some menus may not appear in the display depending on options or models.
Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax. Whether you’re a student needing to organize research from the library or a stay-at-home mom sharing scanned pictures from last year’s birthday party, Samsung Easy Document Creator will provide you with the necessary tools.
Using Samsung Easy Printer Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows and Mac OS users only (see "Software" on page 7). • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager. Open the Applications folder > Samsung folder > Samsung Easy Printer Manager.
Using Samsung Easy Printer Manager Printer information 2 Quick links This area gives you general information about your machine. You can check information, such as the machine’s model name, IP address (or Port name), and machine status. 4 If you connect your machine to a network, the SyncThru™ Web Service icon is enabled. You can view the online User’s Guide. Troubleshooting button: This button opens the Troubleshooting Guide when an error occurs.
Using Samsung Easy Printer Manager Fax to PC Settings Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Device Settings This menu includes settings related to the basic fax functionality of the selected device. • Disable: If Disable is On, incoming faxes will not be received on this device. • Enable Fax Receiving from Device: Enables faxing on the device and allows more options to be set.
Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. Icon • The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operating system in use. Mean Normal The machine is in ready mode and experiencing no errors or warnings. Warning The machine is in a state where an error might occur in the future.
Using Samsung Printer Status 3 Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. 4 5 Close Close the window. 5.
Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Samsung’s website, and check connected machine information. This application will be automatically downloaded from the Windows Store if the machine is connected to a computer with an Internet connection.
Using Samsung Printer Experience 9 2 User Guide You can view the online User’s Guide. You need to be connected to the Internet to use this feature. Printing from Windows 8 This section explains common printing tasks from the Start screen. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. 3 4 Order Supplies Visit Samsung Links to Samsung printer website.
Using Samsung Printer Experience 5 Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • ) in the Windows task bar. You can also cancel the current job by pressing button on the control panel. (Cancel or Stop/Clear) Opening more settings The screen may appear somewhat different depending on the model or options.
Using Samsung Printer Experience Basic tab Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type. Eco settings Advanced tab Paper settings This option allows you to set the basic paper handling specifications. Layout settings This option allows you to set the various ways to layout your documents. This option allows you to choose multiple pages per side to save media. 5.
Using Samsung Printer Experience Security tab 10 Scanning from Windows 8 Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. This section is for the users with multi-functional printers. Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer.
Using Samsung Printer Experience 7 Click Scan ( )and save the image. • When you place the originals in the ADF (or DADF), Prescan ( ) is not available. • You can skip step 5, if the Prescan option is selected. 5.
Using the Linux Unified Driver Configurator The Unified Driver Configurator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driver to use Unified Driver Configurator (see "Installation for Linux" on page 154). After the driver is installed on your Linux system, the Unified Driver Configurator icon will automatically be created on your desktop. 11 Opening Unified Driver Configurator 1 Double-click the Unified Driver Configurator on the desktop.
Using the Linux Unified Driver Configurator Printers tab To use the on screen help, the Help or 3 button from the window. After changing the configurations, click Exit to close the Unified Driver Configurator. View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. 12 Printers configuration Printers configuration has the two tabs: Printers and Classes. 1 Switches to Printers configuration.
Using the Linux Unified Driver Configurator The printer control buttons are, as follows: • Refresh: Renews the available machines list. • Add Printer: Allows you to add a new machine. • Remove Printer: Removes the selected machine. • Set as Default: Sets the current selected machine as a default machine. • Stop/Start: Stops/starts the machine. • Test: Allows you to print a test page to ensure the machine is working properly. • Properties: Allows you to view and change the printer’s properties.
Using the Linux Unified Driver Configurator 13 Ports configuration In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason. 1 Switches to Ports configuration. 2 Shows all of the available ports. 3 Shows the port type, device connected to the port, and status. • Refresh: Renews the available ports list. • Release port: Releases the selected port. 5.
6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error.
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Power and cable connecting problems Click this link to open an animation about solving power problems. Condition The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. Suggested solutions • Connect the machine to the electricity supply first. If the machine has a (Power/Wakeup) button on the control, press it. • Disconnect the machine’s cable and reconnect it. 6.
Printing problems Condition The machine does not print. Possible cause The machine is not receiving power. Suggested solutions Connect the machine to the electricity supply first. If the machine has a (Power/ Wakeup) button on the control, press it. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the machine for the following: • The cover is not closed. Close the cover. • Paper is jammed.
Printing problems Condition The machine does not print. Possible cause Suggested solutions The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative.
Printing problems Condition Pages print, but they are blank. Possible cause Suggested solutions The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again. The toner cartridge is defective or out of toner.
Printing problems Condition Possible cause Suggested solutions The machine does not print special-sized paper, such as billing paper. Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see "Opening printing preferences" on page 53). The printed billing paper is curled. The paper type setting does not match. Change the printer option and try again.
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Light or faded print Suggested solutions • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the toner cartridge" on page 81). • The paper may not meet paper specifications; for example, the paper may be too moist or rough.
Printing quality problems Condition Toner specks Suggested solutions • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 91). A aB bC c A aB bC c A aB bC c A aB bC c A aB bC c Dropouts • The paper path may need cleaning. If these steps do not correct the problem, contact a service representative.(see "Cleaning the machine" on page 91).
Printing quality problems Condition Vertical lines Suggested solutions If black vertical streaks appear on the page: • The surface (drum part) of the cartridge inside the machine has probably been scratched. Remove the cartridge and install a new one (see "Replacing the toner cartridge" on page 81 , "Replacing the imaging unit" on page 84). If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty.
Printing quality problems Condition Vertical repetitive defects Suggested solutions If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge" on page 81). • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. A aBb A aBb C A aBb C A aBb C A aBb C Cc Curl or wave • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. • Ensure that the paper is loaded properly. • Check the paper type and quality.
Printing quality problems Condition Wrinkles or creases Suggested solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 91). Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
Printing quality problems Condition Loose toner Suggested solutions • Clean the inside of the machine (see "Cleaning the machine" on page 91). • Check the paper type, thickness, and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 81). If the problem persists, the machine may require repair. Contact a service representative.
Printing quality problems Condition Curl Suggested solutions If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see "Opening printing preferences" on page 53).
Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page 58). Smears, lines, marks, or spots appear on copies. • If the defects are on the original, adjust darkness in copy feature to lighten the background of your copies. Copy image is skewed. • Ensure that the original is aligned with the registration guide.
Scanning problems Condition The scanner does not work. Suggested solutions • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 49). • There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate. • Check that the machine printer cable is connected properly.
Scanning problems Condition Suggested solutions Message appears on your computer screen: • There may be a copying or printing job in progress. Try your job again when that job is finished. • Device can’t be set to the H/W mode you want. • The machine printer cable may be improperly connected or the power may be off. • Port is being used by another program. • Ensure that the machine is properly connected and the power is on, then restart your computer. • Port is disabled.
Faxing problems Condition Suggested solutions The machine is not working, there is no display, or the buttons are not working. • Unplug the power cord and plug it in again. No dial tone. • Check that the phone line is properly connected (see "Rear view" on page 21). • Ensure that there is power being supplied to the electrical outlet. • Ensure that the power is turned on. • Check that the phone socket on the wall is working by plugging in another phone.
Faxing problems Condition Suggested solutions Some of the words on an incoming fax are stretched. The fax machine sending the fax had a temporary document jam. There are lines on the originals you sent. Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 95). The machine dials a number, but the connection with the other fax machine fails. The other fax machine may be turned off, out of paper, or cannot answer incoming calls.
Operating system problems 1 Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows and try printing again. “Fail To Print”, “A printer timeout error occurred” message appear.
Operating system problems 2 Common Mac problems Condition The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Suggested solutions Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. Some letters are not displayed normally during cover page printing. Mac OS cannot create the font while printing the cover page.
Operating system problems 3 Common Linux problems Condition The machine does not print. Suggested solutions • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device. • Check if the machine is started.
Operating system problems Condition The machine does not appear on the scanners list. Suggested solutions • Ensure your machine is attached to your computer, connected properly via the USB port, and is turned on. • Ensure the scanner driver for your machine is installed in your system. Open Unified Linux Driver configurator, switch to Scanners configuration, then press Drivers. Make sure that driver with a name corresponding to your machine's name is listed in the window. • Ensure the port is not busy.
Operating system problems 4 Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem The PostScript file cannot be printed Possible cause The PostScript driver may not be installed correctly. Solution • Install the PostScript driver (see "Software Installation" on page 151). • Print a configuration page and verify that the PS version is available for printing. • If the problem persists, contact a service representative.
Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country/Region BOTSWANA Country/Region Customer Care Center WebSite BRAZIL Customer Care Center WebSite 0800-726-000 www.samsung.com 0800-124-421 www.samsung.com 4004-0000 ANGOLA 91-726-7864 www.samsung.com ARGENTINA 0800-333-3733 www.samsung.com BULGARIA 07001 33 11 , normal tariff www.samsung.com ARMENIA 0-800-05-555 www.samsung.
Contact SAMSUNG worldwide Country/Region Customer Care Center 8009 4000 only from landline CYPRUS WebSite www.samsung.com Country/Region FRANCE (+30) 210 6897691 from mobile and land line CZECH 800-SAMSUNG (800-726786) www.samsung.com DENMARK 70 70 19 70 www.samsung.com 1-800-751-2676 www.samsung.com/ latin (Spanish) DOMINICA www.samsung.com/ latin_en (English) 1-800-10-7267 ECUADOR www.samsung.com/ latin (Spanish) 08000-726786 www.samsung.com EIRE 0818 717100 www.samsung.
Contact SAMSUNG worldwide Country/Region Customer Care Center (852) 3698-4698 HONG KONG HUNGARY INDIA INDONESIA WebSite www.samsung.com/hk (Chinese) www.samsung.com/ hk_en (English) Country/Region Customer Care Center 183-2255 (183-CALL) WebSite www.samsung.com/ae (English) KUWAIT www.samsung.com/ ae_ar (Arabic) 06-80-SAMSUNG (726-7864) www.samsung.com KYRGYZSTAN 00-800-500-55-500 www.samsung.com 1800 3000 8282 www.samsung.com/in LATVIA 8000-7267 www.samsung.
Contact SAMSUNG worldwide Country/Region Customer Care Center 00-1800-5077267 NICARAGUA NORWAY WebSite Country/Region Customer Care Center www.samsung.com/ latin (Spanish) 1-800-10-SAMSUNG(726-7864) for PLDT www.samsung.com/ latin_en (English) 1-800-3-SAMSUNG(726-7864) for Digitel PHILIPPINES 815-56 480 www.samsung.com 1-800-8-SAMSUNG(726-7864) for Globe 800-SAMSUNG (726-7864) www.samsung.com/ae (English) 02-5805777 OMAN 0 801-1SAMSUNG(172-678) * www.samsung.
Contact SAMSUNG worldwide Country/Region RUSSIA SAUDI ARABIA SENEGAL SERBIA Customer Care Center WebSite 800-00-0077 www.samsung.com TANZANIA 9200-21230 www.samsung.com/sa (Arabic) THAILAND 8-800-555-55-55 www.samsung.com +381 11 321 6899 www.samsung.com (old number still active 0700 7267864) SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com SLOVAKIA 0800 - SAMSUNG(0800-726 786) www.samsung.com SOUTH AFRICA 0860 SAMSUNG (726-7864) www.samsung.
Glossary ADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). 802.11b/g/n 802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. It is the printing term used for a toner usage measurement on printing.
Glossary DHCP DPI A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts. Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing.
Glossary ECM EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise. A suite of protocols developed by Apple Computer for computer networking. It was included in the original Mac (1984) and is now deprecated by Apple in favor of TCP/IP networking.
Glossary Gateway IEEE A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network. The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity.
Glossary IPM ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications.
Glossary LDAP MH The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space.
Glossary NetWare OSI A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications.
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. - that is run in an interpreter to generate an image. A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints. PS Printer Driver See PostScript. A program used to send commands and transfer data from the computer to the printer.
Glossary SMB TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter-process communication mechanism. The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run.
Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Mac operating systems. A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light.
Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network.
Index A accessories installing 85 ordering 75 address book editing 238 general setup 227 group editing 239 group registering 239 registering 238 using 238 address book setup 238 AirPrint 200 AnyWeb Print 284 authorized users registering 23 WPS 22 C E easy document creator 289 e-book conversion 289 92 eco printing outside 91 email address 234 pickup roller 94 searching 234 scan unit 95 storing 234 55 cleaning a machine 91 entering character 236 control panel
Index G 277 receiving a fax in the computer 273 receiving faxes in memory 277 receiving in Answering Machine mode 275 general icons 254 glossary 335 scanning 266 202 system requirements 132 unifled driver configurator 301 using SetIP 160 275 google cloud printing receiving in secure mode 276 I receiving in Tel mode 275 receiving with ext.
Index Windows scanning 265 system requirements 132 general setup 228 using SetIP 159 installing environment 134 mac scanning 265 introducing network programs 157 IPv6 configuration 170 machine information 217, 207, 210, 211, 215, 225 SetIP program machine setup machine status 225 207, 210, 211, 215, 217, maintenance parts memory/hard drive feature menu overview 76 87 278, 279 troubleshooting preparing originals type 329 49 print general setup 206 mobile OS 199 mobileprint 19
Index printing copying problems 320 scan changing the default print settings 243 faxing problems 323 Linux 254 paper feeding problems 306 scan feature Mac 253 power problems 307 Scanning multiple pages on one sheet of paper 253 Mac printing problems 308 printing quality problems 312 printing a document Windows scanning problems 321 52 R printing on both sides of paper Mac 254 rear view printing to a file 244 regulatiory information setting as a default machine 243 reports
Index Storing 234 supplies ordering an parallel connector 75 create 248 setting the paper size and type 47 delete 248 edit 248 available supplies 74 estimated toner cartridge life 77 monitoring the supplies life 89 understanding the status LED ordering 74 UNIX replacing toner cartridge 81 U 286 SyncThru™ Web Service 286 117 driver installation for network connected 167 SyncThru Web Service general information Windows printing 256 T USB toner cartridge USB cable 133 231
