EC DECLATATION OF CONFORMITY For the following named product : KEY TELEPHONE SYSTEM, NX-828 We hereby declare, that all major safety requirements, concerning to Electro-Magnetic Compatibility (89/336/EEC) are fulfilled, as laid out in the guidelines set down by the number states of the EEC commission. This declaration is valid for all samples that are part of this declaration, which are manufactured according to the production chart appendix.
PUBLICATION INFORMATION SAMSUNG ELECTRONICS Co. reserves the right to revise information in this publication for any reason without prior notice. SAMSUNG ELECTRONICS Co. also reserves the right to make changes in equipment design or components as engineering and manufacturing may warrant without prior notice . COPYRIGHT ¨Ï All rights reserved. 1998 SAMSUNG ELECTRONICS Co.
NX-828 ELECTRONIC KEY/HYBRID TELEPHONE SYSTEM TECHNICAL MANUAL INCLUDES : GENERAL DESCRIPTION SECTION INSTALLATION SECTION FEATURE SECTION PROGRAMMING SECTION APPENDIX SECTION BACK-UP DATA SHEETS Every effort has been made to eliminate errors and ambiguities in the information contained in this manual. Any questions concerning information presented here should be directed to SAMSUNG ELECTRONICS Co., 9th Fl. Joong-Ang Daily News Bldg. 7, Soonwha-Dong, Chung-ku, Seoul, Korea C.P.O.
NX-828 HYBRID KEY SYSTEM GENERAL DESCRIPTION TABLE OF CONTENTS GENERAL DESCRIPTION NX-828 General System Diagram .................... 1 - 1 1. Sy s te m Ov e r v ie w ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 2 2. Sy s te m C on fig u r a tio n ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . 1 - 2 3. H a r dw a r e D e s c r ip tio n ... . . . . . . . . . . . . . . . . . .... . . . . . . . . . . . . . . . 3 .
GENERAL DESCRIPTION NX-828 HYBRID KEY SYSTEM NX-828 General System Diagram PSTN COMPUTER MODEM COMPUTER MODEM MODEM PRINTER EXTERNAL MUSIC SOURCE PCMMC SMDR DOOR PHONE EXTERNAL PAGE MDF AUTO ATTENDANT KEYSET FACSIMILE AOM (Add-On-Module) TRUNK LINES STANDARD PHONE (SLT) 1 - 1
GENERAL DESCRIPTION NX-828 HYBRID KEY SYSTEM 1. System Overview The NX-828 system is an analogue telephone system designed for small to medium-sized businesses and for meeting CE (EMC + safety) regulations as well as the related PTT regulations. The system has a maximum capacity of forty (40) ports, being the sum of telephone lines and stations-the combinations of which are flexible.
GENERAL DESCRIPTION NX-828 HYBRID KEY SYSTEM You may connect up to 24 keystations to the system. More than 24 KLI connections may cause problems with system features. 3. Hardware Description 3.
GENERAL DESCRIPTION NX-828 HYBRID KEY SYSTEM ¡Ü MPD Hybrid IC can be installed on the system base board and NX-4TRK option card (maximum of four per card) for detecting metering pulses. Optionally, MPD Hybrid ICs for 50Hz, 12kHz or 16kHz can be provided. ¡Ü MDF Samsung Electronics Co. can provide several types if user order. NX-828 has room enough to accommodate MDF's in the cabinet if user install the MDF's provided by Samsung Electronics Co. 3.
GENERAL DESCRIPTION NX-828 HYBRID KEY SYSTEM 4. Specifications 4.1 Electrical Specifications A C I NP UT 2 3 0 V A C, 5 0 Hz POWER CO NS UM P TI ON 5 5 W a tt s m a xim um MA X CUR R E NT DRA W A T 2 3 0 V A C 0 . 29 A MP RI NG G E NE RA TO R A C 8 0 V RM S , B A TTE RY B A CK UP S UP P LY 2 4 V DC B a tt erie s ra ting no t le ss t ha n 6 A H b ut no t m o re t ha n 2 6 A H 2 5 Hz 4.2 Dimensions and Weights K E Y S E RV ICE UNI T 5 3 0 m m H¡¿4 1 2 m m W ¡¿1 4 0 m m , 8 .
GENERAL DESCRIPTION NX-SERIES HYBRID KEY SYSTEM 4.5 SYSTEM TONES AND RINGS DIAL TONE : A steady tone that indicates you can begin dialing. CONTINUOUS RING BACK TONE : Indicates the station you dialed is ringing. 1000 ON / 2000 OFF / 1000 ON / 2000 OFF BUSY TONE : Indicates the station you dialed is busy. 500 ON / 500 OFF / 500 ON / 500 OFF TRANSFER TONE : Indicates your call is being held and you can dial another party.
GENERAL DESCRIPTION NX-SERIES HYBRID KEY SYSTEM CO LINE RING : Indicates a outside call is ringing on your station. 1000 ON / 3000 OFF / 1000 ON / 3000 OFF STATION RING : Indicates an intercom call is ringing on your station. 400 ON / 200 OFF / 400 ON / 3000 OFF DOORPHONE RING : Indicates a door phone call is ringing on your station. 500 ON / 500 OFF / 500 ON / 500 OFF ALARM RING : Indicates an alarm ring is ringing on your station. 500 ON / 500 OFF / 500 ON / 500 OFF 4.
GENERAL DESCRIPTION NX-SERIES HYBRID KEY SYSTEM 1 - 8
NX-828 HYBRID KEY SYSTEM INSTALLATION TABLE OF CONTENTS INSTALLATION 1. Site Requirements................................................. 2-1 2. Installation Of Basic Ksu....................................... 2-1 2.1 2.2 2.3 2.4 2 -1 2 -1 2 -2 2 -3 3. 4. 5. 6. 7. Unpacking Basic KSU...................................... Mounting the KSU........................................... Grounding the KSU.......................................... MDF Cabling.........................................
INSTALLATION NX-828 HYBRID KEY SYSTEM 1. Site Requirements When planning the installation of the NX-828 requirements: ¡Ü ¡Ü ¡Ü ¡Ü ¡Ü system, choose a site that meets the following Select a location for the Key Service Unit (KSU) that has enough room for installation and has adequate lighting. Select a location that minimises cable lengths. Maximum cable length is 400 meters using AWG #24 cable for a keyset and 1 km using AWG #24 cable for a single line telephone.
INSTALLATION NX-828 HYBRID KEY SYSTEM 2.3 Grounding the KSU WARNING: Unplug the power cord from the AC supply before attempting to onnect the ground. Hazardous voltage may cause death or injury. Observe extreme caution when working with AC power. The NX-828 system comes equipped ready to use with a third wire AC ground provided through the power cord (Figure 2-2). The grounding lug on the bottom of the KSU must be connected to a ground rod or metal cold water pipe using 10 AWG solid copper wire.
INSTALLATION NX-828 HYBRID KEY SYSTEM 2.4 MDF Cabling All connections to the NX-828 system are made by way of the main distribution frame (MDF) provided by SAMSUNG. The MDF connection can be done by using a 25 pair female amphenoltype cable. There are five(5) kinds of MDF(MDFB-CEU, MDFB-MEU, MDFD-C, MDFD-M4TRK and MDFD-M) for NX system and Optional MDF can be used with the NX-828 system.
INSTALLATION NX-828 HYBRID KEY SYSTEM 50 PIN CHAMP CONNECTOR R2 R1 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 CLIP 11 11 2 12 12 13 13 14 14 15 15 16 16 17 17 18 18 19 19 20 20 P1 P1 PIN No.
INSTALLATION NX-828 HYBRID KEY SYSTEM 50 PIN CHAMP CONNECTOR P1 PIN No.
INSTALLATION NX-828 HYBRID KEY SYSTEM 50 PIN No. R2 C LI P 1 R1 1 11 2 22 3 33 4 44 5 55 6 66 7 77 8 88 9 99 10 11 00 11 11 11 12 11 22 13 11 33 14 11 44 15 11 55 16 11 66 17 11 77 18 11 88 19 11 99 20 22 00 P1 Figure 2-5A MDFD-C Connection 2 - 6 PIN CHAMP CONNECTOR COLOR 1 26 BL-W W-BL 2 27 O-W W-O 3 28 GN-W W-GN 4 29 BR-W W-BR 5 30 S-W W-S 6 31 BL-R R-BL 7 32 O-R R-O 8 33 GR-R R-GR 9 34 4 TRK M D FD-C FUNCTION C.
INSTALLATION NX-828 HYBRID KEY SYSTEM 50 PIN No.
INSTALLATION NX-828 HYBRID KEY SYSTEM 50 PIN No. MOD1 MOD2 P1 MOD3 MOD4 Figure 2-6 MDFD-M4TRK Connection 2 - 8 PIN CHAMP CONNECTOR COLOR 4 TRK FUNCTION C.
INSTALLATION NX-828 HYBRID KEY SYSTEM 50 M O D1 MOD2 MOD3 MOD4 P1 MOD5 MOD6 MOD7 M O D8 PIN CHAMP CONNECTOR 8 KLI 8 SLI 4 OPX FUNCTION FUNCTION FUNCTION M D FD-M PIN No.
INSTALLATION NX-828 HYBRID KEY SYSTEM 15 15 35 35 55 55 10 10 30 30 50 50 5 5 25 25 45 45 1 1 21 41 41 IN 21 IN OUT IN IN OUT OUT1 OUT OUT2 MDF Pin No. Champ Pin No. MDF Pin No. Champ Pin No. MDF Pin No. Champ Pin No.
INSTALLATION NX-828 HYBRID KEY SYSTEM 3. Installation Option Cards Unpack and inspect each card before installing. Check for signs of physical damage. If any damage is detected, do not attempt to install. 3.1 NX-4TRK Insert the NX-4TRK card (Figure 2-9) into any expansion slot. Push firmly to ensure that it is fully inserted into the back plane connector. 3.2 NX-4OPX Insert the NX-4SLI (OPX) card (Figure 2-10) into any expansion slot.
INSTALLATION NX-828 HYBRID KEY SYSTEM F ig ure 2-9 F ig ure 2-11 4T RK Card F ig ure 2-10 8KL I Card 4OPX Card F ig ure 2-12 2 - 12 8SL I Card
INSTALLATION NX-828 HYBRID KEY SYSTEM Fo r 1 2 KHz K P -M P D1 2-N T 1 3 5 7 8 Fo r 1 6 KHz K P -M P D1 6-N T 1 3 5 7 8 Fo r 5 0 Hz K P -M P D5 0-N T 1 3 5 7 8 NO TE: F ig ure 2-13 1. Chec k pi n pos iti on of MPD SMDR/R-MMC Card Hydr id IC s oc kets on 4 T RK c afd and bas e boar d. 2. No c ontac t poi nt of pi n 2.
INSTALLATION NX-828 HYBRID KEY SYSTEM 3.8 Installing Expansion Cards on Base Board NX-828 can have up to three expansion cards under the base board. NX-SMDR/R-MMC, NX-DPH/PAGING and NX-MPD Hybrid ICs are installed on the surface of the base board (Figure 2-16).
INSTALLATION NX-828 HYBRID KEY SYSTEM 4. Connecting Telephone Lines 4.1 Safety Precautions To limit the risk of personal injury, always follow these precautions before connecting PSTN circuits: ¡Ü ¡Ü ¡Ü ¡Ü Never install telephone wiring during a lightning storm. Never install telephone jacks in a wet location unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
INSTALLATION NX-828 HYBRID KEY SYSTEM 5.
INSTALLATION NX-828 HYBRID KEY SYSTEM 6. Connecting Optional Equipment 6.1 External Music Source The system is equipped with an internal melody IC chip to provide Music On Hold (MOH) through the keyset. However, when this is not desired, an external music source such as a radio or tape recorder can be connected to the system. The external music source can be connected to the EXT.MUSIC jack on the KSU using a modular jack (Figure 2-19).
INSTALLATION NX-828 HYBRID KEY SYSTEM 6.2 Door phone and Door Lock Release System users can communicate with an optional door phone when the NX-DPH/PAGING card is installed. A maximum of two door phones may be installed per system. To connect the door phone, check the polarity and plug a two pair modular cable into the connector on the KSU marked DOOR1 or DOOR2 and connect the cable to the terminal of the door phone as shown in Figure 2-20.
INSTALLATION NX-828 HYBRID KEY SYSTEM MPD Connectors 1 HIC 11 Music Source Selection shunt pin 1 1 HIC 12 HIC 13 1 HIC 14 - + Figure 2-21 KSU Switch Locations 2 - 19 Memory Back-up enable shunt pin +
INSTALLATION NX-828 HYBRID KEY SYSTEM 6.3 External Paging Customer-provided paging equipment can be connected to the PAGING jack using a modular jack when the NX-DPH/PAGING card is installed (Figure 2-22). P AAG G I ING NG P Figure 2-22 Connecting External Paging 6.4 SMDR / Remote Programming For Station Message Detailed Recording (SMDR) or remote programming, the NX-SMDR/ R-MMC card should be installed. The NX-SMDR/R-MMC card provides two (2) serial I/O ports: R-MMC and SMDR.
INSTALLATION NX-828 HYBRID KEY SYSTEM For on-site programming via a PC terminal, connect the cable as shown below.
INSTALLATION NX-828 HYBRID KEY SYSTEM R -M M C S MD R S MD R P RI N T E R OR MODEM M OD E M C OM P U T E R P ST N MODEM M OD E M C OM P U T E R Figure 2-23 Connecting For SMDR / Remote Programming 2 - 22
INSTALLATION NX-828 HYBRID KEY SYSTEM 6.5 Power Failure Transfer When the system loses AC power, the first two loop start lines in the KSU are automatically switched to the related single line telephones. The first and second trunk lines are respectively transferred to the 11th and 12th stations which are connected to the single line telephone. 6.6 External Battery The system can continue full operation during AC power failure.
INSTALLATION NX-828 HYBRID KEY SYSTEM 7. Before Power Up During the initial installation, it is best to verify proper system operation before plugging in any amphenol-type cables to the MDF. 1. If you have already plugged the cables in, unplug them. 2. Verify that the AC voltage at the dedicated electric outlet is in a valid range. 3. Make sure the AC power switch is in the OFF position and the memory back-up switch is ON. 4. Plug the KSU power cord into the dedicated polarised AC outlet. 5.
FEATURES NX-828 HYBRID KEY SYSTEM TABLE OF CONTENTS FEATURES 1. 2. Feature Description............................................. 3-1 1.1 System Features....................................... 3 -1 1.2 Station Features....................................... 3 -1 7 1.3 Display Features....................................... 3 -2 4 Feature ID Table..................................................
FEATURES NX-828 HYBRID KEY SYSTEM 1. Feature Description 1.
FEATURES NX-828 HYBRID KEY SYSTEM Account Code (Voluntary) Station users may enter an account code (maximum seven (7) digits) before hanging up from a call. This account code will appear in relevant column of the SMDR printout for that call record. Keyset users may enter this code using an ACC button without interrupting a conversation.
FEATURES NX-828 HYBRID KEY SYSTEM Background Music Keyset users can choose to hear music through their speakers by pressing the HOLD button while on-hook. There are two types of music sources: internal and external. The music source is selected using the shunt pin on the base board (see Figure 2-15 in the Installation section).
FEATURES NX-828 HYBRID KEY SYSTEM External Call Forward A keyset user can be given an External Call Forward button to forward calls to an external phone number. Each outside line may be programmed to either follow or ignore station call forwarding. Note: The external number to be dialled must be programmed into the system speed dial table See: MMC 16 Key Extender MMC 42 Trunk ON/OFF Call Hold Both outside and internal calls can be put on hold at any station.
FEATURES NX-828 HYBRID KEY SYSTEM Call Waiting / Camp-on Busy stations are notified that a call is waiting (camped-on) when they receive a tone. The tone will be repeated at a programmable interval. Keysets receive an off-hook ring signal through the speaker and single line stations receive a tone in the handset. The volume of the camp-on tone can be set by the station user.
FEATURES NX-828 HYBRID KEY SYSTEM Data Security Single line stations used with modems and facsimile machines can be programmed so that they will not receive any system-generated tones that would disrupt data transmissions. See: MMC 39 Data Line Direct In Lines Outside lines may be programmed to bypass the operator(s) and ring directly at any station, group of stations or paging system.
FEATURES NX-828 HYBRID KEY SYSTEM Door Lock Release (Programmable) After answering a call from the door phone, user can dial a code to activate a contact closure. This can be used to operate a customer-provided electric door release mechanism. The contact closure timer is programmable from 100-9900 milliseconds. See: MMC 50 System Timers (Default for DOOR LOCK RELEASE: 100 - 9900 msec) Door phone Operation The system provides for connection of two door phones.
FEATURES NX-828 HYBRID KEY SYSTEM See: MMC 53 Trunk Wide Timers (Default time for NEW CALL: 2000 msec) (Default time for FLASH PBX: 600 msec) Flexible Numbering System programming allows stations to have 2- or 3-digit station numbers which may be changed by programming. These will affect the trunk numbers and other feature IDs. See: MMC 70 Dial Numbering Plan Flexible Ringing Incoming outside calls can be assigned to ring a station or a station group.
FEATURES NX-828 HYBRID KEY SYSTEM See: MMC 31 Ext/Trk Use Individual Line Control Each station in the system can be individually programmed to allow or deny dialling out as well as allow or deny answering for each outside line. See: MMC 31 Ext/Trk Use Live System Programming The system can be programmed from any display keyset without interrupting normal system operation. There are three levels of programming: technician and customer access are controlled by different security passcode.
FEATURES NX-828 HYBRID KEY SYSTEM waiting indications can be left at any station. See: MMC 70 Dial Numbering Plan (Default Code for Message Set MSL: 41) (Default Code for Message Answer MSA: 43) (Default Code for Message Clear MSC: 42) MMC 71 System Key Programming MMC 72 Station Key Programming Microphone On/Off Per Station The microphone can be disabled at any keyset.
FEATURES NX-828 HYBRID KEY SYSTEM Overflow When calls ringing a station group go unanswered, they can overflow to another destination after a preprogrammed period of time. Each station group has its own timer. The overflow destination can be a station, station group or ring over page. See: MMC 50 System Timers Paging The system allows for the use of four internal zones and one external zone. Stations can page any individual zone, all internal zones, an external zone, or all zones.
FEATURES NX-828 HYBRID KEY SYSTEM Private Lines For private line use, stations can be prevented from dialling and/or answering any line. See: MMC 31 Ext/Trk use Programmable Line Privacy Each outside line can be programmed to ignore the automatic line privacy. This allows up to four other parties to join a conversation by simply pressing the line button. This is similar to 1A2 key telephone operation.
FEATURES NX-828 HYBRID KEY SYSTEM Single Line Connections Single line ports allow for connection of a variety of single line telephones plus facsimile machines, answering machines, loud bells, computer modems, cordless phones and credit card machines. When connecting customer-provided equipment to these extensions, compatibility should be checked out before purchase to ensure correct operation.
FEATURES NX-828 HYBRID KEY SYSTEM Station Message Detail Recording (SMDR) The system provides records of calls made, received and transferred. Each call record provides details of the station number, outside line number, date, start time, duration of calls, digits dialled (maximum 18), an account code, (if entered), an Authourisation code (if required) and call Cost. If the MPD card is installed in the system, the calculated call cost is printed in the COST column.
FEATURES NX-828 HYBRID KEY SYSTEM Toll Restriction Override There are several methods of toll restriction override as described below. System Speed Dial Toll Restriction Override Program options allow for system speed dial numbers to follow or bypass a station's toll restriction class. See: MMC 66 System Speed Dial Toll Restriction Authorization Code Authorisation codes are used to validate a station user and give permission to make a call. Each authorisation code has an associated toll class.
FEATURES NX-828 HYBRID KEY SYSTEM Transfer System operation permits station users to transfer calls to another station in the system. Transfers can be screened , unscreened or camped-on to a busy station. Trunk Disconnect Signal Systems can recognise a trunk disconnect signal generated by central office when an outside party hangs up. The system receives this signal and the call is hung up automatically.
FEATURES NX-828 HYBRID KEY SYSTEM 1.
FEATURES NX-828 HYBRID KEY SYSTEM on hold when this feature is enabled. Pressing the TRANSFER, CONFERENCE, PAGE or DSS key always puts calls on hold. This type of automatic hold is not a user-selectable option. See: MMC 12 Station On/Off (Default for AUTO HOLD: OFF) Automatic Privacy All conversations on outside lines and intercom calls are automatically private. The privacy feature can be turned off on a per-line basis. Background Music The HOLD button turns BGM on or off.
FEATURES NX-828 HYBRID KEY SYSTEM Exclusive Hold Pressing the HOLD button twice will hold a call exclusively at that station. No other station can pick up the call. See: MMC 50 System Timers (Default for RECAL HOLD TIMER: 045 sec) Executive / Secretary Hot Lines An immediate hands-free communication link is established when the EXECUTIVE/SECRETARY button is pressed. When the EXECUTIVE is in DND mode, all calls are forwarded to the SECRETARY and only the SECRETARY can call the EXECUTIVE.
FEATURES NX-828 HYBRID KEY SYSTEM Key Tone Selection This feature allows users to hear a slight tone when pressing the keypad on their keyset. See: MMC 12 Station On/Off (Default for KEY TONE: ON) Line Queuing With Callback When the desired outside line is busy, the user can press the CALLBACK key or dial the access code to place his/her station in a queue.
FEATURES NX-828 HYBRID KEY SYSTEM Programmable Keys NX keysets have programmable soft keys. Each soft key can be programmed for over 36 different uses to personalise each phone. Examples of soft keys include: individual outside line, individual station line, group of lines, group of stations and one-touch dialling. Using these soft keys eliminates dialling access codes.
FEATURES NX-828 HYBRID KEY SYSTEM Ring Modes Each keyset user can select one of three ways to receive intercom calls, as described below. The phone can automatically answer on the speakerphone, voice announce through the speaker or receive ringing. Ring Mode Calls are answered by pressing the SPEAKER button or by lifting the handset. Auto Answer Mode The keyset will automatically answer calls on the speakerphone.
FEATURES NX-828 HYBRID KEY SYSTEM Vacant Station Messages Any keyset may select one of 20 messages to be displayed at a calling party's keyset. 10 messages are fixed and 10 can be customised by the system administrator. (16 characters maximum per message).
FEATURES NX-828 HYBRID KEY SYSTEM 1.
FEATURES NX-828 HYBRID KEY SYSTEM Calling Party Number When receiving an intercom call, all display stations show the calling party's extension number. Conference Information When setting up a conference, each extension and outside line number is displayed at the controlling station when it is added. When a station is added to a conference, its display will show [CONFERENCE 203] alerting the user that other parties are on the line.
FEATURES NX-828 HYBRID KEY SYSTEM Entry No. 1 2 3 Language English Spanish Portuguese NOTE : When users are in MMC mode, English is displayed on the LCD. See: MMC 93 Selection Languages Outside Line Identification Each line can be identified with a name or ID. Incoming calls ringing at your station will display this ID before the call is answered. This is helpful when lines need to be answered with different greetings.
FEATURES NX-828 HYBRID KEY SYSTEM 2.
FEATURES NX-828 HYBRID KEY SYSTEM FEATURE FEATURE ID Station Passcode Changing 54 + old passcode + new passcode Paging All 55 + * Paging all internal Zone 55 + 0 Paging internal zone(1~4) 55 + 1 / 2 / 3 / 4 Paging External Zone 55 + 5 Meet Me Page H/F + 56 Meet Me Answer 56 Alarm Setting 58 + HH + MM Alarm Cancelling 58 + 3 Walking Class of Service 59 + station number + station passcode Cancelling Call Forward 60 Call Forward All Setting 61 + 1 + station NO./ station group NO.
FEATURES NX-828 HYBRID KEY SYSTEM Sample Printout of SMDR For more detailed information on SMDR, refer to STATION MESSAGE DETAIL RECORDING earlier in this section. SMDR REPORT FOR [ ] 01/08/96 15:19 =============================================================================== EXT TRK MM:DD STT.TIME DURATION NUMBER DIALED ACC.
NX-828 HYBRID KEY SYSTEM PROGRAMMING TABLE OF CONTENTS PROGRAMMING 1. 2. Introduction to Programming 1.1 Programming Overview.................................... 4 -1 1.2 Programming Levels........................................ 4 -1 1.3 Program Keys................................................. 4 -2 Programming Procedures 2.1 Program List................................................... 4 -4 2.2 Program Procedures (MMCs)............................
PROGRAMMING NX-828 HYBRID KEY SYSTEM 1. Introduction To Programming 1.1 Programming Overview The system arrives from the factory with default data. Connect it to trunks, stations and power, turn the system on and it is fully operational. The only thing left to do is customise the data to fit the customer's needs. This is called programming the system. MMC stands for Man Machine Code and each program is assigned a different 2-digit code. These MMC are used to view, create or change customer data.
PROGRAMMING NX-828 HYBRID KEY SYSTEM 1.3 Program Keys 1.3.1 NX-keyset with LCD 1 ¡¿ 16 L CD Disp lay Pro g ram m ab le Bu t t o n s SD 9 SD 10 SD 11 SD 12 SD 13 SD 14 SD 3 SD 4 SD 5 SD 6 SD 7 SD 8 L IN E5 L IN E6 L IN E7 L IN E8 SD 1 SD 2 L IN E1 L IN E2 L IN E3 L IN E4 F L ASH TRANSFER ¨ç KEYPAD Used to enter data LINE1, LINE2 MUTE/DND or MSG AUTO RDL SPEAKER HOLD :Scroll through stations or trunks. :Normally used to select data. :Enter programming mode.
PROGRAMMING NX-828 HYBRID KEY SYSTEM 1.3.2 Other keysets with LCD If the user has another type of keyset with an LCD, such as the 816 keyset, the keys used for programming are a little different from the NX- keyset. The following table describes these different keys.
PROGRAMMING NX-828 HYBRID KEY SYSTEM 2. Programming Procedures 2.
PROGRAMMING NX-828 HYBRID KEY SYSTEM 2.2 Program Procedures (MMCs) The following instructions for each MMC assume that you have already opened programming. To open System (Customer) Programming, the procedure is: 1. Press AUTO RDL then 20 2. Enter customer passcode (default = 1234) 3.
PROGRAMMING NX-828 HYBRID KEY SYSTEM 4 - 6
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 00 STATION LOCK Description: Used to lock or unlock stations; e.g. if you want to prohibit another user from using your station. UNLOCK LOCKED1 LOCKED2 Normal status Prohibits another user from making outside calls. Prohibits another user from dialling or receiving any calls. A c tio n D is pl a y 1. Press AUTO RDL and dial 00 201: UNLOCKED 2. Using LINE1 or LINE2, select the station you want(e.g.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 01 CHANGE USER PASSCODE Description: Used to reset any keyset's passcode to its default value '1234' (for example, if the user has forgotten his/her passcode). This MMC cannot display station passcodes. Keyset users can set or change their individual passcodes. The passcode is used to lock or unlock the keyset and to access the walking class of service and DISA calls. NOTE : The following features will not work with the Default Password.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 10 SET ANSWER MODE Description: Used to change the answer mode of stations. Each station can have its answer mode set to one of the following options. 1 RING Keyset will ring. Calls are answered by pressing SPEAKER or by lifting the handset. 2 AUTO ANSWER After giving a short attention tone, the keyset will automatically answer calls on the speakerphone. When a C.O.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 11 CALL FORWARD Description: Used to program the call forward destination for other station users and set the time for FORWARD NO ANSWER. Each station can forward calls under the following conditions: FORWARD ALL All calls are forward to destination station FORWARD BUSY If the station is busy, calls are forward to destination. FORWARD NO ANSWER If the station doesn't answer in 'no answer' time, calls are forward to destination.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 12 STATION ON & OFF Description: This MMC allows the keyset user to set the following features. AUTO HOLD Automatically places an existing C.O. call on hold if a trunk key(C.O. button)is pressed during that call. AUTO TIMER Automatically starts stopwatch timer during a C.O. call. HEADSET USE When ON, this feature disables the hook switch allowing a headset user to answer all calls by pressing the SPEAKER button.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 12 DEFAULT DATA AUTO HOLD : OFF AUTO TIMER : ON HEADSET : OFF HOT KEYPAD : ON KEY TONE : ON RING PREFERENCE : ON RELATED MMC NONE
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 13 SET RING FREQUENCY Description: Used to select the ring frequency at each keyset. Four types of ring frequency are available. A short tone burst of the selection will be heard when the dial keypad is pressed. A c tio n D is pl a y 1. Press AUTO RDL and dial 13 Display shows current frequency 201: FREQ. 1 2. Using RDL or CONF, select the station you want (e.g. 202) 202: FREQ. 1 If you want to select all stations, press RDL 3.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 14 STATION NAME Description: Used to enter a 12-character name to identify an individual station. Names are written using the keypad. Each press of a key selects a character. Pressing another dial pad key will move the cursor to the next position. For example if the station name is "SAM SMITH", press the number "7" four times to get the letter "S", and so on to enter the whole name. The characters programmed for each keypad are listed below.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 15 DATE DISPLAY Description: Used to change the date display mode of each station. Date display modes are: 1 24 WESTERN WED 21 JUN 17:37 2 12 WESTERN WED 21 JUN 05:37 3 24 EASTERN 06/21 WED 17:37 4 12 EASTERN 06/21 WED 05:37 SKP-816 model keysets display western mode only. Action D is pl a y 1. Press AUTO RDL and dial 15 201: 12 WESTERN 2. Using LINE1 or LINE2, select the station you want (e.g.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 16 KEY EXTENDER Description: Used to view the programmable keys assigned to a keyset station. In addition, it allows the system administrator to assign key extenders to some keys that will make a general access feature key more specific. The feature keys that can have extenders are listed below.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 16 DEFAULT DATA EACH KEY EXTENDER IS EQUAL TO STATION KEY PROGRAMMING (MMC 72) DATA RELATED MMC MMC 71 MMC 72 SYSTEM KEY PROGRAMMING STATION KEY PROGRAMMING
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 17 STATION SPEED DIAL Description: Used to program the personal dial locations assigned to a station. Each station may have up to 20 locations numbered 00-19. Each dial number consists of a trunk or trunk group access code followed by a separator and up to 30 digits to be dialled. If you dial a valid trunk or trunk group access number, it will automatically insert the separator (:). Action Display 1. Press AUTO RDL and dial 17 201: STN SPD: 2.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 20 OPEN PROGRAMMING Description: Used to open (enable) or close (disable) customer- or technician-level programming. If programming is not opened and an attempt is made to access a system MMC, the error message [ACCESS DENIED] will be displayed. A 4-digit customer passcode is required to access customer-level programming allowed in MMC 90 (Customer Use MMC). A 4-digit technician's passcode is required to open all MMCs. A c tio n D is pl a y 1.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 21 CHANGE PASSCODE Description: Used to change the passcode allowing access to MMC 20 (Open Programming) from its current value. NOTE: ¡¤ The passcode is four digits long. Each digit can be 0-9. The current (old) passcode is required for this MMC. ¡¤ Allows the technician to reset the customer passcode to default value '1234' by pressing HOLD button. A c tio n D is pl a y 1. Press AUTO RDL and dial 21 NEW CODE: 2.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 22 CUSTOMER ON/OFF Description: Used to allow the system administrator to set the following keyset features: BGM DND When ON, allows the user to hear background music. When ON, allows the user to set the Do Not Disturb feature. DOOR When ON, allows the user to open the door. HUNT When ON, the intercom call will be forwarded to the next station of the station group to which the station belongs. MIKE When ON, the station can activate the speakerphone call.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 22 DEFAULT DATA BGM : ON DND : ON DOOR : ON HUNT : OFF MIKE : ON PAGE USE : ON PAGE RECEIVE : ON SMDR : ON RELATED MMC HUNT : MMC 35 ASSIGN STATION GROUP PAGE USE, PAGE RECEIVE : MMC 23 SMDR : MMC 81 SMDR OPTION PAGE ZONE
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 23 PAGE ZONE Description: Used to assign a keyset to any of the four internal paging zones and no zone. NOTE : Number 5 makes all external paging, number 0 makes all internal paging and * makes all internal and external paging. Action Display 1. Press AUTO RDL and dial 23 201: NO ZONE 2. Using LINE1 or want(e.g. 202) 202: NO ZONE LINE2, select the station you If you want to select all stations, press LINE1 3.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 24 ASSIGN BARGE-IN This MMC is used to set the type of barge-in permitted at a particular station. After the barge-in type is set, the barge-in class can be set. The barge-in class allows or disallows the user to barge-in on another station. O PT IO N BARG E- IN T YP E DES CRIPT IO N 0 NO BARG E- IN Barge-in feature is unavailable regardless of a station's barge-in status.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 24 4. Using KEYPAD, dial 00 for NN 01 for NY 10 for YN or 11 for YY You can select barge-in closs (NN, NY, YN, YY) 5.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 25 HOT/WARM LINE Description: Used to assign a hot line/warm line destination for each station. The destination may be one of the following: Station Number Station Group Number Trunk Number Trunk Group Number 16 plus Speed Dial Number(00~99) (16 is SPD ID number described in MMC 70) The Warm Line Delay Time also can be assigned by this MMC. Action Display 1. Press AUTO RDL and dial 25 201: 2. Using KEYPAD, select the destination(e.g.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 26 ALARM REMINDER Description: Used to allow the system administrator or technician to set or change the alarm clock/appointment reminder feature for any station. Three alarms may be set for each station and each alarm may be defined as a DAY alarm or as a DAILY alarm. The DAY alarm is automatically cancelled after it rings, while the DAILY alarm rings every day at the same time. Action 1.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 27 VACANT MESSAGE Description: The system provides up to 20 vacant messages that can be selected by any display keyset user. Of these, 10 messages (01-10) are pre-programmed and the other 10 messages (11-20) can be customised using this MMC. Once activated, the selected message will appear in the display of the calling station. NO.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 28 CALL DISC Description: Used to assign the incoming and outgoing status of a selected station. There are four different options. 0 1 2 3 No Discrimination Out Only In Only Both Action Display 1. Press AUTO RDL and dial 28 201: NO DISC 2. Using LINE1 or LINE2, select the station you want (e.g. 202) 201: NO DISC If you want to select all stations, press LINE1 3. Press MUTE/DND or MSG key to select discrimination type as above 4.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 30 STATION TOLL CLASS Description: Used to assign a day and night class of service to each station. There are six different classes of service. DIAL DIGIT 1 2 3 4 5 6 TOLL CLASS A B C D E F DESCRIPTIONS No restriction Follow allow/deny Follow allow/deny Follow allow/deny Follow allow/deny Intercom call only Action table table table table for for for for each each each each Display 1. Press AUTO RDL and dial 30 201: AA 2.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 31 EXT/TRK USE Description: Used to allow trunks on a per-station basis the ability to answer incoming calls, to dial out or to do both. These abilities are displayed as Y or N for each action (e.g. NY means disallow dialling out but allow answering of incoming calls).
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 32 INTERCOM USE Description: Used to allow/disallow station intercom calls. Action Display 1. Press AUTO RDL and dial 32 201: CALL 202:Y 2. Using LINE1 or LINE2, select the station you want (e.g. 202) 202: CALL 201:Y If you want to select all stations, press LINE1 3. Press RDL or CONF to select call station (e.g. ALL) 202: CALL ALL:? If you want to select all stations, press RDL 4. Pressing MUTE/DND or MSG to select allow/ disallow option(e.g.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 33 ASSIGN DOOR RING Description: Used to designate which devices (station or station group) will ring when a door box button is pressed. Action Display 1. Press AUTO RDL and dial 33 Display shows designated stations or station groups for DOOR1(day and night) DOR1 D:500 N:500 2. Press LINE1 or LINE2 to select DOOR 1 or DOOR 2 (e.g. DOOR 2) DOR2 D:500 N:500 3. Enter new DAY/NIGHT selection via keypad (e.g.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 34 ASSIGN PICKUP GROUP Description: Used to allow the assignment of stations into call pickup groups. There is a maximum of 10 pickup groups (0-9). An unlimited number of members can belong to each group. Stations can be in only one pickup group at any given time. Action Display 1. [GPC0] 01:220 Press AUTO RDL and dial 34 Display shows the first member of pickup group 0 2. Using LINE1 or LINE2, select the pickup group number (e.g. GPC1) [GPC1] 01: 3.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 35 ASSIGN STATION GROUP Description: Used to assign members of a station group. There are several options that can be selected for ringing, overflow, group transfer and overflow destination, group types. There is a maximum of twenty (20) station groups.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 35 3. Pressing RDL or CONF, select the options(RING, OVER,TRSF,NEXT,TYPE or MEMBER) Go to 4a - 4f depending on selection 500: OVER: 030S 4a. To select RING mode, press MUTE/DND or MSG OR Dial 1 for SEQUENTIAL 2 for DISTRIBUTE 500: RING: UNCO 4b. To change the OVERFLOW TIME, dial 3 digits 500: OVER: 030S 4c To change the GROUP TRSF TIME, dial 3 digits 500: TRSF: 045S 4d To assign the overflow port (NEXT), enter the station or station group number (e.g.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 36 ASSIGN BOSS/SCRETARY Description: Used to assign BOSS keysets to SECRETARY keysets. One SECRETARY station may have up to two (2) BOSS stations. Action Display 1. Press AUTO RDL and dial 36 S201 1: 2: 2. Using LINE1 or LINE2, select the SECRETARY station you want(e.g. 202) Display shows the BOSS stations S202 1: 2: 3. Enter the BOSS stations (e.g. BOSS1: 220, BOSS2: 230) S202 1:220 2:230 4.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 37 ASSIGN ADD-ON MODULE Description: Used to designate to which station an add-on module (AOM) is assigned. Action 1. 2. Display Press AUTO RDL and dial 37 Display shows the first AOM port 205: MASTER: If there is no AOM port, display shows AOM NOT EXIST Press LINE1 or LINE2, select the AOM port (e.g. 206) 206: MASTER: If you want to clear the previous entry, press HOLD 3. Enter master station number (e.g. 204) 4.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 38 SLT DIALLING TYPE Description: Used to define the type of phone connected to each SLT port for dialling purposes. Keysets are not affected by this MMC. There are two dialling types. DIALLING TYPES 1 DTMF 2 PULSE Dual Tone Multi Frequency type Dial Pulse type Action 1. Display Press AUTO RDL and dial 38 Display shows the SLT port(e.g. 217) 217: DTMF If there is no SLT port, display shows SLT NOT EXIST 2.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 39 DATA LINE Description: Used to assign SLT ports that will be used for data transmission. VOICE DATA The station will be used for voice communication. All intrusion and warning tones will be heard during conversation. The station will be used for data communication. No intrusion and warning tones will interfere with data transmission A c tio n D is pl a y 1. Press AUTO RDL and dial 39 Display shows (e.g. 209 is SLT port) 209: VOICE 2.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 40 C.O. PBX LINE Description: Used to select the mode of the C.O. line. If PBX mode is chosen, the PBX access code can be recognised, allowing more complete toll restriction. This mode is assigned on a per-trunk basis. Action Display 1. Press AUTO RDL and dial 40 701: C.O 2. Using LINE1 or LINE2, select the trunk number you want(e.g. 702) 702: C.O If you want select all trunk lines, press LINE1 3. Press MUTE/DND or MSG to set the trunk C.O.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 41 TRUNK DIALLING TYPE Description: Used to determine the dialling type of each C.O. line. There are two options: Dual Tone Multi Frequency (DTMF) and Dial Pulse (PULSE). Action Display 1. Press AUTO RDL and dial 41 701: DTMF 2. Using LINE1 or LINE2, select the trunk number you want (e.g. 702) 702: DTMF If you want to select all trunks, press LINE1 3. Press MUTE/DND or MSG to select the trunk dial type OR Using KEYPAD, dial 1 for DTMF or 2 for PULSE (e.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 42 TRUNK ON/OFF Description: Used to assign several options on a per-trunk basis: OPTIONS DESCRIPTION 1A2 EMULATION TRUNK FORWARD RING OVER PAGE TOLL CHECK FREE VOICE MSG TRK DISC Trunk override call Allows trunk to be forwarded (Refer to APPENDIX D) Allows ring over external page C.O. lines to follow or bypass toll restriction Voice announcement of DISA line Enable Trunk disconnection Action Dispaly 1. Press AUTO RDL and dial 42 701:1A2 EMUL:OFF 2.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 43 ASSIGN TRUNK RING Description: Used to enable ringing to a specific station or to a group of stations when incoming calls are received. This MMC controls both day and night locations. Action Display 1. Press AUTO RDL and dial 43 701 D:500 N:500 2. Using LINE1 or LINE2, select the trunk you want (e.g. 702) 702 D:500 N:500 702 D:500 N:201 If you want to select all trunks, press LINE1 3.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 44 TRUNK NAME Description: Used to allow a 12-character name to identify an individual trunk. Names are written using the keypad. Each press of a key will select a character. For example, to select 'A' press key number 2 once (twice for 'B' and so on). Press the desired key to move the cursor to the next position. dial c ount 1 2 3 4 5 6 7 8 9 0 * A D G J M P T W : ? B E H K N Q U X .
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 45 TRUNK GROUP Description: Used to set free trunk selection type and to allow assignment to a specific trunk group or to several trunk groups. There are eleven (11) trunk groups, 9 and 8089, and three modes of selecting free trunk line in the group. MODE DESCRIPTION DISTRIBUTE Searches the trunk group in circular order. Each time the group is accessed, the next available trunk in the group is selected.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 45 DEFAULT DATA GROUP 9 : ALL TRUNK LINES GROUP 80~89 : NONE RELATED MMC NONE
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 46 ASSIGN DISA LINE Description: This MMC is used to allow the system the ability to have Direct Inward System Access (DISA). There are four 4 DISA. If a trunk is set to DISA, the voice announcement feature may be used when the VOICE MSG option is enabled in MMC 42 TRUNK ON/OFF.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 47 ASSIGN MPD Description: Used to allow the trunk to check the Metering Pulse. If you set the MPD option to 'ON' the system must have an MPD card. OPT IO N S D ESC R IPT IO N 0 N O MPD N o se rvi ce 1 MPD ON MPD i s a va ilab le Action Display 1. Press AUTO RDL and dial 47 701: NO MPD 2. Press LINE1 or LINE2, to select the trunk you want(e.g. 702) 702: NO MPD If you want to select all trunks, press LINE1 3.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 50 SYSTEM TIMERS Description: Used to adjust individual timers as necessary. All available timers are described in the Table of Timers and Values, below. NOTE: Display shows second as S, millisecond as MS, and minute as MI. Action Display 1. Press AUTO RDL and dial 50 ALM R INT :025SEC 2. Press LINE1 or LINE2 to select timer (e.g. ALM R DUR) ALM R DUR: 010SEC 3. Enter new value using KEYPAD(e.g. 005) ALM R DUR: 005SEC 4.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 50 DISPLAY DESCRIPTION DEFAULT RANGE FIRST DGT (First Digit wait time) Controls how long the system will wait for dialling to begin before dropping the dial tone and returning the user to error tone. 025S 1-250S HOOK OFF (Hook OFF time) Controls the time before dial tone is sent to a single line station.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 51 TONE/RING CADENCE Description: Provides the ability to customise the tone cadence on a system-wide basis. There are eight (8) tone cadences available. Please call Technical Support before changing any cadences as some systems may require default settings. Action Display 1. Press AUTO RDL and dial 51 DT: CONTINUOUS 2.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 52 SYSTEM-WIDE COUNTER Description: Used to set the values of the system counters described below. ALM COUNTER (ALARM REMINDER COUNTER) The number of times that an alarm reminder will ring a station before cancelling (range: 1-99). ARDL COUNTER (AUTO REDIAL COUNTER) The number of times the system will redial an outside number after the auto redial feature has been activated. A c tio n D is pl a y 1. Press AUTO RDL and dial 52 ALM COUNTER: 2.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 53 TRUNK-WIDE TIMERS Description: Allows trunk timer values to be changed for all trunks. It is not advisable to change these values, with the exception of trunk flash time, without assistance from Technical Support. Ten (10) options are available and are listed below. DISPLAY DESCRIPTION RANGE CLEARING (clearing time) The interval after disconnecting the call and reusing the trunk line. 0~25sec CO SUPV (CO supervision time) The interval of checking the C.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 53 3. Dial new time (e.g. 0500) 4.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 54 MAKE/BREAK RATIO Description: Allows the ability to change the duration of the make/break time. This will only affect rotary dial trunks. Action Display 1. Press AUTO RDL and dial 54 MAKE:33 BREAK:66 2. Enter the MAKE/BREAK ratio via the KEYPAD (e.g. MAKE:40 BREAK:60) MAKE:40 BREAK:60 3.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 55 CURRENT DATE AND TIME Description: Allows the system date and time to be set. This will set the system-wide clock. YY Year 00~99 (e.g. 1995 ¡æ95) MM Month 01~12 DD Date 01~31 W Weekday 0~6 HH Hour 00~23 MM Minute 00~59 (0:SUN 1:MON 4:THU 5:FRI Action 2:TUE 6:SAT) 3:WED Display 1. Press AUTO RDL and dial 55 YY MM DD W HH:MM 2. Enter current date and time using above table (e.g. 5th July 1998, Wednesday, 11:35) 95 07 05 3 11:35 3.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 56 ASSIGN AUTO NIGHT TIME Description: Used to enter the system into night mode automatically. A NIGHT key is not needed as the system will switch automatically, but it is helpful to have a dedicated button so the status can be manually changed. In the display, D is the time the system will switch from night to day service and N is the time the system will switch from day to night service.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 56 3a. If you want to switch twice a day, you must enter two related tables simultaneously (e.g. WEEK1 and WEEK2) WEEK1 D:0700 AND WEEK2 D:1300 4.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 57 CALL COST Description: Used to program the unit cost of the metering pulse generated by Central Office. If the MPD card is installed in the system, it will detect the metering pulse provided by the Central Exchanger and determine the call cost by the number of metering pulses and the unit cost programmed by this MMC. The unit cost is four (4) digits, measured in the lowest denomination of currency (e.g. pence in the UK). Action Display 1.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 60 TOLL DENY TABLE/APPLY Description: Allows you to define what leading digit(s) in a dialling plan are to be restricted and which class(es) should be applied in this toll deny table. Each entry can be defined by up to 11 digits. Acton Display 1. Press AUTO RDL and dial 60 TOLL DENY : NEW 2. Press MUTE/DND or MSG to select the search class (search class = NEW, ALL, B, C, D, E) 05464602834:1111 3.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 61 TOLL ALLOW TABLE/APPLY Description: Allows you to define what leading digit(s) in a dialling plan are to be allowed and which class(es) should be applied in this toll allow table. Each entry can be defined by up to 11 digits. Action Display 1. Press AUTO RDL and dial 61 TOLL ALLOW: NEW 2. Pressing MUTE/DND, select the search class (search class =NEW, ALL, B,C,D,E) 05464602834:1111 3. Press LINE1 or LINE2 to find the desired entry or Empty entry 4.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 62 PBX ACCESS CODE Description: Used to identify PBX access codes so that toll restriction will work. When a PBX line is accessed, the dial tone originates in another PBX and extension numbers on that switch can be dialled. To get an outside line, an access code must be dialled. If this access code appears in this list, it is ignored and the toll restriction plan examines the digits following the PBX access code.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 63 AUTHORIZATION CODE Description: Used to list all allowable authorisation codes. An authorisation code must be four digits long. There are 50 codes allowed in this table. Duplications or number conflicts are not permitted. Each authorisation code has an associated dialling class of service. When the code is entered, the dialling class of service is changed to that of the authorisation code. Action 1. Press AUTO RDL and dial 63 2.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 64 OVERRIDE TABLE Description: Used to enter up to five exceptions to toll restriction. These exceptions can be accessed by any class in both the day and night modes. These entries are useful in allowing access to emergency numbers. Caution should be taken with the entries in this table because they will not be blocked for outgoing calls. Action Display 1. Press AUTO RDL and dial 64 URG1: 2.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 65 ASSIGN WILD CHARACTER Description: Provides flexibility to toll restriction when a specific numbering plan is desired. There are only three entry tables, but more than one digit can be assigned per table if needed. Action Display 1. Press AUTO RDL and dial 65 X:111111111111 2. Press LINE1 or LINE2 to select the wild character(X,Y or Z, e.g. Y)) Y:111111111111 3. Enter the digit '1' under the desired digit.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 66 SYSTEM SPD DIAL TOLL RESTRICTION Description: Enables you to define whether the system allows or denies long distance numbers in system speed dialling to override toll restriction. BYPASS TOLL FOLLOW TOLL Any station can use system speed dial numbers without restriction, regardless their classes. The system checks all the system speed dialings according to the station class and deny/allow table. Action Dispaly 1.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 67 ASSIGN SYSTEM SPEED DIAL Description: Used to store up to 80 system speed dial numbers. The system speed dial number is composed of two digits (20-99) and a maximum of 30 digits per telephone number can be stored at each speed dial number. Eighty (80) system speed dial numbers are commonly used at every station and the system toll restriction is set using MMC 66. A speed dial number comprises an access code and the number to be dialled.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 70 DIAL NUMBERING PLAN Description: Provides the access codes and dialling plan needed for operation of features and programs. The system comes with a wide range of acceptable numbering plans set as default and the option to customise the dialling plan. There is also a confirm message provided because of the chance of duplicating an access/ feature code. Action Display 1. Press AUTO RDL and dial 70 2.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 70 DEFAULT DATA ACC : 47 : ACCOUNT CODE ALM : 58 : ALARM AMD : 68 : ANSWER MODE ATH : 65 : AUTHORIZATION CODE BRG : 40 : BARGE-IN CBK : 44 : CALL BACK CMP : 45 : CAMP-ON CNF : 46 : CONFERENCE COS : 59 : CLASS OF SERVICE CPS : 54 : CHANGE PASSCODE DND : 64 : DO NOT DISTURB DOR : 13 : DOOR DPC : 10 : DIRECT PICKUP EXC : 12 : EXECUTIVE / SECRETARY FAT : 14 : FORCED AUTO ANSWER FLS : 49 : FLASH FWA : 61 : CALL FORWARD A
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 71 SYSTEM KEY PROGRAMMING Description: Allows for the customising of programmable keys on a system-wide basis. Action Display 1. Press AUTO RDL and dial 71 TYPE: NX24 2. Press LINE1 or LINE2 to select the type of the keyset: TYPE: NX12 3. Press the desired key OR Press RDL or CONF to select desired key. (e.g. 13) 13:NONE 4. Enter the key programming via keypad.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 71 SKP- 816 09: 201 17: 209 01: 701 02: 702 03: 703 04: 704 10: 202 18: 210 05: 705 06: 706 07: 707 08: 708 11: 203 19: 211 12: 204 20: 212 13: 205 21: 213 14: 206 22: 214 15: 207 23: 215 16: 208 24: 216 NX- AOM 01: NONE 13: NONE 02: NONE 14: NONE 03: NONE 15: NONE 04: NONE 16: NONE 05: NONE 17: NONE 06: NONE 18: NONE 07: NONE 19: NONE 08: NONE 20: NONE 09: NONE 21: NONE 10: NONE 22: NONE 11: NONE 23: NONE 12: NONE 24:
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 71 Programmable Key Assignment *00 : ACC Account code *20 : IOG Group In/Out *01 : ALM Set Alarm *21 : LNR Last Number Redial *02 : AMD Answer Mode *22 : LSN Group Listening *03 : ARD Auto Redial *23 : MPG Meet Me Page *04 : BRG Barge-In *24 : MSG Message *05 : CBK Callback *25 : MUT Mute *06 : CMP Camp-on *26 : NIT Night mode *07 : CNF Conference *27 : OPR Operator group *08 : DND Do Not Disturb *28 : PAG Page
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 72 STATION KEY PROGRAMMING Description: Allows for the customising of programmable keys on specific electronic keysets. This program also provides a tool for duplicating keysets (so that each has the same key format structure). A limitation is that copied and target sets must be the same type of keyset. Action Display 1. Press AUTO RDL and dial 72 201 CPY FROM: If you want to copy from another station key assignment, enter the station number(e.g.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 73 KEY TEST Description: Allows you to check whether each key works properly. Action 1. Press AUTO RDL and dial 73 Display ¡á¡á¡á¡á¡á¡á¡á¡á¡á¡á¡á¡á¡á¡á¡á¡á All LEDs light and station rings Display sets show the full matrix pattern for 16 characters 2. Press each function button and dial pad key to test its operation (e.g. 2) 3.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 80 I/O PARAMETER Description: Provides a mean of setting parameters for the serial I/O ports (COM1 and COM 2) to work with SMDR and Remote MMC. COM1 and COM2 may be found on the SMDR/R-MMC card. COM1 is the SMDR port and COM2 is R-MMC port on the card. COM1 is used as SMDR or TRAFFIC port and COM2 is used for remote programming.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 81 SMDR OPTION Description: Allows the system administrator to select the information to be printed on the SMDR report. The following options may be selected. O PT IO NS DES CRIPT IO NS PAG E HEA DER Determines whether or not a page header will print at the top of each page. This feature is normally turned off if SMDR is sent to a call accounting machine. LINE PER PAG E Selects the length of each page to determine when to print the SMDR header.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 81 DEFAULT DATA PAGE HEADER : YES LINE PER PAGE : 66 INCOMING CALL : NO AUTHORIZE CODE : YES LESS START TIME : NO ALARM : NO COMPANY NAME : NONE RELATED MMC MMC 80 I/O PARAMETER
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 83 CALL TRAFFIC REPORT Description: Used to print a traffic report. Four types of printing are available and each type has two options. NO. TYPE DESCRIPTION 0 NO No print 1 NOW Printed on demand 2 DAILY 3 WEEKLY Printed at the end of day automatically (PM 12:00) Printed at the end of week automatically (PM 12:00 on Saturday) NO.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 90 CUSTOMER USE MMC Description: Allows the customer to have access to certain MMCs. For example, it is advised that the customer have access to MMC 11, Call Forward, for call forwarding but it is not advised that the customer have access to MMC 60, Toll Deny for toll restriction. Action DISPLAY 1. Press AUTO RDL and dial 90. 00:STN LOCK : YES 2. Press LINE1 or LINE2 to select the MMC you want. OR Using KEYPAD, enter the desired MMC number.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 90 34:PICK GRP 35:STN GRP 36:BOSS SECR 37:SET AOM 38:SLT TYPE 39:DATA LINE 40:PBX LINE 41:TRK DIAL 42:TRK MISC 43:TRK RING 44:TRK NAME 45:TRK GRP 46:DISA LINE 47:SET MPD 50:SYS TIME 51:TONE CADE 52:SYS CNTR 53:TRK TIME 54:MAKE RATE 55:DATE TIME 56:NITE TIME 57:CALL COST RELATED MMC NONE :NO :NO :YES :NO :NO :NO :NO :NO :NO :NO :NO :NO :NO :NO :NO :NO :NO :NO :NO :YES :YES :NO 60:TOLL DENY :NO 61:TOLL ALOW 62:PBX CODE 63:AUTH CODE 64:URGENT CD 65:WILD CHAR 66:S
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 91 SYSTEM VERSION Description: Provides a display of the current software version of the KSU and the keyset, and the date when product was made. This is a READ-ONLY MMC. Action Display 1. Press AUTO RDL and dial 91. KSU:V1.0 EKTS:01 2. Press LINE1 or LINE2 to select the display you want. MADE:1996.01.01 3. Press AUTO RDL to and exit.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 92 PORT STATUS Description: Displays the status of a port. There are 16 status types: IDLE, BUSY, CALLBACK, DOOR RING, TRK RING, STN RING, GRP RING, RCL RING, PROGRAM, ON T HOLD, ON S HOLD, ON E HOLD, IS PAGED, IS SEIZED, WRAP UP, OFF HOOK. A c tio n D is pl a y 1. Press AUTO RDL and dial 92. [702] IDLE 2. Press LINE1 or LINE2 to see the status of the port. [702] BUSY If you want to clear the port's status, press HOLD [702] IDLE 3.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 93 SELECTION LANGUAGE Description: Used to select the language that is displayed in the LCD. The languages available are listed below with their entry numbers. ENTRY NUMBER 1 2 3 LANGUAGE ENGLISH SPANISH PORTUGUESE NOTE : English is displayed in LCD, when you are in MMC mode. Action DISPLAY 1. Press AUTO RDL and dial 93. ENGLISH 2. Press MUTE/DND or MSG to select the language. OR Using KEYPAD, dial 1 for ENGLISH 2 for SPANISH or 3 for PORTUGUESE.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 94 HALT PROCESS Description: Used only in the event that all data processing needs to be stopped. A 4-digit technician's passcode is required to access this MMC. This MMC doesn't interfere with the call in progress, but when making a new call you will hear a busy tone. Action Display 1. Press AUTO RDL and dial 94. PASSC OD E: 2. Enter technician's passcode PASSC OD E:* * * * 3. Press MUTE/DND or MSG to select data.
PROGRAMMING NX-828 HYBRID KEY SYSTEM MMC 95 SYSTEM RESTART Description: Provides two methods of restarting the system. OPTIONS DESCRIPTION RESET SYSTEM CLEAR MEMORY It will restart the system only. It restart the system and clear all memory. If clear all memory is selected, only the default data will return. WAR N IN G Extreme care should be taken when using this MMC. If the system is restarted, all voice/data connections are dropped.
REMOTE PROGRAMMING NX-828H HYBRID KEY SYSTEM Appendix A Remote Programming Remote programming capability has been incorporated into the NX-828H via the communication (serial) R-MMC port of the optional SMDR/R-MMC card mounted on the base unit. This port is fixed as a programming port only. The remote programming capability of the NX-828H can be used to add, delete or modify a customer database.
REMOTE PROGRAMMING NX-828H HYBRID KEY SYSTEM ¡Ü A voice grade dial-up line to call the customer modem. 1.3 Begin Programming Dial the customer modem number and establish a communications link with the customer site. Once communications have been established, press the TAB key on the PC keyboard and you will receive the NX-828H system header display (shown below).
REMOTE PROGRAMMING NX-828H HYBRID KEY SYSTEM 2. On-site Programming Via PC Terminal On-site programming via a PC terminal has been incorporated into the NX-828H via the communication (serial) R-MMC port on the optional SMDR/R-MMC card mounted in the base unit. This port is fixed as a programming port only. The on-site programming capability of the NX-828H can be used to add, delete or modify a customer database.
REMOTE PROGRAMMING NX-828H HYBRID KEY SYSTEM programming can be done at this time. When the NX-828H header is displayed, you can enter MMC 20, type the necessary passcode to open programming and begin the on-site programming session. NOTE : CUSTOMER in the header will display the name assigned in MMC 81. 2.3 Programming Protocol The NX-828H will only recognise keystrokes on the PC keyboard that have been assigned as an NX24 keyset equivalent. These keystrokes are fixed and are not programmable.
DATABASE DOWNLOAD NX-828H HYBRID KEY SYSTEM Appendix B Database Download 1. Introduction To Database Download Programming A database download programming capability has been incorporated into the NX-828 via the communication (serial) SMDR port of the optional SMDR/R-MMC card mounted in the base unit. This is a software utility designed to allow a certified NX-828 technician the ability to perform a database download on-site. 1.
DATABASE DOWNLOAD NX-828H HYBRID KEY SYSTEM Figure 1.1 Main Window 3. 2 Setup Of Database Downloading Program Setup is one of the most important parts of the DOWNLOAD PROGRAM. Many problems can result simply from an incorrect connection. The DATABASE DOWNLOADING program communicates with the NX-828 via the COM port in your computer and a port on the NX-SMDR/ R-MMC card. Select the required option and a check mark appears in the check box. 1. 2. 3. 4. 5.
DATABASE DOWNLOAD NX-828H HYBRID KEY SYSTEM 6. Choose Download / Serial Port¡¦ 7. Check COM port in the Select serial port check box 8. Select OK button. Figure 1.2 Port dialog box 4. Using database downloading program 4.1 Downloading 1. 2. 3. 4. Choose DOWNLOAD / Download to File¡¦. Input file name that will contain the MMC data. Select Download button. "DOWNLOADING... Press ESC key to cancel" will be displayed on the screen. It will take about 15 minutes to finish database downloading.
DATABASE DOWNLOAD NX-828H HYBRID KEY SYSTEM Figure 1.6 MMC page tab 4.3 Save file This option saves the downloaded file with another name with the save file option. 4.4 Print file This option prints the database file that you downloaded 4.
DISA VOICE ANNOUNCEMENT NX-828H HYBRID KEY SYSTEM Appendix C DISA Voice Announcement 1. Automatic Answer for DISA The system automatically answers an incoming DISA (Direct Inward System Access) call and sends a message, e.g. "This is XXX company. Extension number, please". This facilitates handling of your DISA calls and tells the calling party the status of the called extension by recorded voice message (phrase 2 or 3).
DISA VOICE ANNOUNCEMENT NX-828H HYBRID KEY SYSTEM 3.2 Recording 1. Dial 18 to display 'RECORD:PLAY ?' in LCD. 2. Select phrase number (1-4) you want to record, and display 'RECORDING' in LCD. 3. Start to record through handset or speaker phone. 4. After recording, you can automatically hear the recorded message. NOTE: When you first switch on, you should record from phrase 1 to phrase 4 in order. 3.3 Monitoring 1. Dial 18 to display 'RECORD:PLAY ?' in LCD. 2.
EXTERNAL FORWARD NX-828H HYBRID KEY SYSTEM Appendix D 1. External Forward If you want to use FWE(External Call Forward) function, you must do the following steps. 1.1 Make a "FWE" key in programmable key using MMC 71 or MMC 72 1.2 Make a key extender for "FWE" key. - extender number should be 00 ~ 99(speed dial list no.) 1.3 Store speed dial number to the speed list assigned in "FWE" extender. - If you make a "FWE00" key, then you must store the speed number for speed list "00". 1.
NX - 828 SYSTEM DATABASE FORMS CUSTOMER NAME : ADDRESS : TELEPHONE NUMBER : DATABASE CONTAINS SHEETS
SYSTEM CONFIGURATION SYSTEM EXPANSION B'D DATA FOR STATION STATION ON / OFF (12) STATION LOCK ANSWER NO. (00) MODE (10) COPY AS NEEDED NAME AUTO AUTO HEADSET HOT KEY RING HOLD TIMER USE KEYPAD TONE FREQ.
MMC 11 CALL FORWARD DESTINATION STATION NO. FORWARD ALL FORWARD BUSY MMC 17 NO ANSWER TIME FORWARD NO ANSWER STATION SPEED DIAL STATION NO. ENTRY NO. SPEED DIAL NO. MMC 21 CHANGE PASSCODE PASSCODE MMC 22 STATION NO.
MMC 23 PAGE ZONE ZONE ENTRY MMC 24 OPTION BARGE-IN : STATION NO. BARGE-IN CLASS MMC 25 STATION NO. HOT / WARM LINE DESTINATION MMC 26 STATION NO. MMC 27 MESSAGE NO. COPY AS NEEDED WARM LINE DELAY TIME ALARM REMINDER ALARM NO.
MMC 31 STATION NO. TRUNK USE TRUNK NO. DIAL MMC 32 STATION NO. INTERCOM USE DESTINATION STATION MMC 33 DOOR NO. USE ASSIGN DOOR RING DAY MMC 34 GROUP NO. ANSWER NIGHT PICKUP GROUP MEMBER ID STATION NO. PICKUP GROUP NO. THE MAXIMUM NUMBER OF PICKUP GROUP IS 10.
MMC 35 STATION GROUP STATION GROUP NO. RING : OVEFLOW TIME TRSF. TIME OVERFLOW PORT TYPE NUMBER THE MAXIMUM NUMBER OF STATION GROUP IS 20. MMC 36 BOSS / SECRETARY SECRETARY BOSS 1 BOSS 2 MMC 37 AOM ADD-ON MODULE MASTER AOM MMC 38 STATION NO. MASTER AOM SLT DIALING TYPE TYPE STATION NO. MMC 39 STATION NO. COPY AS NEEDED MASTER TYPE DATA LINE VOICE / DATA STATION NO.
MMC 40 C.O PBX LINE TRUNK NO. CO/PBX TRUNK NO. CO/PBX DATA FOR TRUNK LINES TRUNK DIAL TYPE NO. (41) TRUNK ON / OFF (22) 1A2EMUL FORWARD ASSIGN RING (43) PAGE TOLL VOICE RING FREE MSG MMC 45 DAY NIGHT NAME (44) TRUNK GROUP MODE : GROUP NO. : MEMBER : THE MAXIMUM NUMBER OF TRUNK GROUP IS 11. MMC 46 TRUNK NO.
MMC 50 TIMER SYSTEM TIMERS RANGE DEFAULT NEW ALM R INT 1~ 250 s ec 025S s ec ALM R DUR 1~ 250 s ec 010S s ec ARDL INT 1~ 250 s ec 045S s ec ARDL REAL 1~ 250 s ec 045S s ec CBACK NOA 1~ 250 s ec 030S s ec CO CO DIS 1~ 250 min 010MI min DISA FDG 1~ 250 s ec 025S s ec DISA IDG 1~ 250 s ec 025S s ec DISA RING 1~ 250 s ec 030S s ec DOOR RELS 100~ 2500 ms 1500MS ms DOR R OFF 1~ 250 s ec 030S s ec FIRST DGT 1~ 250 s ec 025S s ec HOOK OFF 100~ 2500 m
MMC 52 SYSTEM WIDE COUNTER OPTION COUNTER MMC 53 TRUNK WIDE TIMER TIMER RANGE DEFAULT NEW CLEARING 1~25 sec 00 sec CO SUPV 100~2500 ms 0000 ms F DGT DLY 100~2500 ms 1000 ms FLASH PBX 100~2500 ms 0600 ms MFS ON TM 100~2500 ms 0100 ms MF OFF TM 100~2500 ms 0100 ms NEW CALL 100~9900 ms 2000 ms NO RING 1~250 sec 05 sec PAUSE TM 1~250 sec 003 sec RNG DETCT 100~2500 ms 0200 ms MMC 54 MAKE MAKE / BREAK RATIO : BREAK MMC 56 TABLE TYPE ASSIGN AUTO NIGH
MMC 60 TOLL DENY TABLE / APPLY APPLY APPLY ENTRY ENTRY B C D E MMC 61 B C APPLY APPLY ENTRY B C D E B MMC 62 C D E PBX ACCESS CODE PBX NO. CODE MMC 63 COPY AS NEEDED E TOLL ALLOW TABLE / APPLY ENTRY NO. D PBX CODE AUTHORIXATION CODE CODE CLASS NO.
MMC 64 NO. OVERRIDE TABLE CODE NO. MMC 65 CODE Y : MMC 67 NO. CODE WILD CHARACTER X : Z : ASSIGN SYSTEM SPEED DIAL SPEED DIAL NO. NO. MMC 70 ENTRY NO. SPEED DIAL NO.
SKP- 816 09: 17: 01: 02: 03: 04: 10: 18: 05: 06: 07: 08: 11: 19: 12: 20: 13: 21: 14: 22: 15: 23: 16: 24: NX- AOM 01: 13: 02: 14: 03: 15: 04: 16: 05: 17: 06: 18: 07: 19: 08: 20: 09: 21: 10: 22: 11: 23: 12: 24: MMC 80 IO PARAMETER XON OFF COM1 COM2 REMOTE SMDR COM1 COM2 TRAFFIC PORT MMC 81 SMDR OPTION PAGE LINE PER INCOMING AUTHORX LESS START HEADER PAGE CALL E CODE TIME COPY AS NEEDED STN ALARM SHEET COMPANYN AME OF
