Electric Range User manual NE63*851*** / NE63**851*****
Anti-tip device WARNING To reduce the risk of tipping the range, the range must be secured by a properly installed Anti-Tip device. AFTER THE RANGE HAS BEEN INSTALLED, CONFIRM THAT THE ANTI-TIP DEVICE HAS BEEN PROPERLY INSTALLED AND VERIFY THAT THE ANTI-TIP DEVICE IS PROPERLY ENGAGED. Refer to the installation manual for instructions. a) If the Anti-Tip device is not installed, a child or adult can tip the range and be killed.
Regulatory Notice 1. FCC NOTICE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
2. IC Notice The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This Class B digital apparatus complies with Canadian ICES-003. For products available in the US/Canadian markets, only channels 1~11 are available.
Contents Important safety instructions Introducing your new range Overview What’s included Before you begin 6 6 7 9 10 11 11 12 13 13 14 14 15 18 20 21 21 21 22 Energy saving tips 22 Surface cooking 22 About surface cooking How to set the appliance for surface cooking Using the proper cookware Choosing the proper cookware Protecting the cooktop 22 24 26 27 27 Operating the oven 28 The oven control panel Oven lock Setting the clock Setting the kitchen timer 28 28 29 29 Timed cooking Delay sta
Important safety instructions Important safety instructions Read and follow all instructions before using your range to prevent the risk of fire, electric shock, personal injury, or damage when using the range. This guide does not cover all possible conditions that may occur. Always contact your service agent or the manufacturer about problems that you do not understand.
FOR YOUR SAFETY CAUTION • • Use this appliance only for its intended purpose as described in this Owner’s Manual. Potentially hot surfaces include the cooktop, areas facing the cooktop, the oven vent opening, surfaces near the opening, and crevices around the oven door. Be sure your appliance is properly installed and grounded by a qualified technician. User servicing - Do not repair or replace any part of the appliance unless specifically recommended in this manual.
Important safety instructions • Important safety instructions • • • • If there is a fire in the oven during self-cleaning, turn the oven off and wait for the fire to go out. Do not force the door open. The introduction of fresh air at self-cleaning temperatures may lead to a burst of flame from the oven. Failure to follow these instructions may result in severe burns. If the oven is heavily soiled with oil, self-clean the oven before using the oven again.
SURFACE COOKING UNITS • • • • • • • Never leave surface units unattended at high heat settings. Boilovers cause smoking and greasy spillovers that may ignite. Protective Liners – Do not use aluminum foil to line surface unit drip bowls or oven bottoms, except as suggested in the manual. Improper installation of these liners may result in a risk of electric shock or fire.
Important safety instructions • Important safety instructions • • • • • Be sure you know which control knob operates each surface unit. Make sure you turned on the correct surface unit. Always turn the surface units off before removing cookware. When preparing flaming foods under the hood, turn the fan on. Keep an eye on foods being fried at high or medium high heat settings. Do not store heavy items above the cooktop surface that could fall and damage it.
CHILD SAFETY • • • • • This appliance is not intended for use by young children or infirm persons without the adequate supervision of a responsible adult. Young children should be supervised to ensure that they do not play with the appliance. Keep children away from the door when opening or closing it as they may bump themselves on the door or catch their fingers in the door. The cooking zones will become hot when you cook.
Important safety instructions • Important safety instructions • • • • • • Use care when opening the door. Let hot air or steam escape before you remove food from or put food into the oven. Protective liners. Do not use aluminum foil to line the oven bottoms, except as suggested in the manual. Improper installation of these liners may result in a risk of electric shock or fire. Keep oven vent ducts unobstructed. The oven vent is located above the right rear surface unit.
SELF-CLEANING OVENS • • • • • Clean only the parts listed in this manual in the self-clean cycle. Before self-cleaning the oven, remove the partition, rack, utensils, and any food. Before operating the self-clean cycle, wipe grease and food soils from the oven. Excessive amounts of grease may ignite, leading to smoke damage to your home. Do not use any commercial oven cleaner or oven liner protective coating of any kind in or on the outside of the oven.
Important safety instructions GLASS/CERAMIC COOKING SURFACES Important safety instructions • DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS. Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact the surface units or areas near the units until they have had sufficient time to cool. Among these areas are the cooktop and the facing of the cooktop.
CRITICAL USAGE WARNING CAUTION • • • If the appliance is flooded by any liquid, please contact your nearest Samsung service center. Failing to do so may result in electric shock or fire. If the appliance produces a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest Samsung service center. - Failing to do so may result in electric shock or fire In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the area immediately.
Important safety instructions • Important safety instructions • • • • Take care not to contact the oven door, heating elements, or any of the other hot parts with your body while cooking or just after cooking. - Failing to do so may result in burns. If materials inside the oven should ignite, keep the oven door closed, turn the oven off and disconnect the power cord, or shut off power at the fuse or circuit breaker panel. If the door is opened, the fire may spread.
• • • • • • • • • • • Do not store or use the oven outdoors. Never use this appliance for purposes other than cooking. - Using the appliance for any purpose other than cooking may result in fire. Open the cap or stopper of sealed containers (herb tonic tea bottle, baby bottle, milk bottle and so on) before heating them. Make a hole in food items that have shells (eggs, chestnuts, etc) with a knife before cooking them. - Failing to do so may result in burns or injury.
Important safety instructions • Important safety instructions • Do not apply excessive pressure to the door or the inside of the appliance. Do not strike the door or the inside or the appliance. - Hanging on to the door may result in the product falling and cause serious injury. - If the door is damaged, do not use the appliance. Contact a Samsung service center. Do not hold food in your bare hands during or immediately after cooking. - Use cooking gloves.
• • • • • • • • • • Do not put your face or body close to the appliance while cooking or when opening the door just after cooking. - Take care that children do not come too close to the appliance. - Failing to do so may result in children burning themselves. Do not place food or heavy objects over the edge of the oven door. - If you open the door, the food or object may fall and this may result in burns or injury.
Important safety instructions • Important safety instructions • • Do not use sealed containers. Remove seals and lids before cooking. Sealed containers can explode due to the build up of pressure even after the oven has been turned off. Take care that food you are cooking in the oven does not come into contact with the heating element. - This may result in fire. Do not overheat food. - Overheating food may result in fire.
Introducing your new range What’s included Overview 03 01 Wire racks (2) * Air fry tray (1) * NOTE 06 04 If you need an accessory marked with a *, you can buy it from the Samsung Contact Center (1-800-726-7864). 07 08 09 05 01 Touch display 02 Surface control knobs (See page 23 for more information.
Before you begin Clean the oven thoroughly before using it for the first time. Then, remove the accessories, set the oven to bake, and then run the oven at 400 °F for 1 hour. There will be a distinctive odor. This is normal. Ensure your kitchen is well ventilated during this conditioning period. Energy saving tips • Before you begin • • • During cooking, the oven door should remain closed except when you turn food over.
CAUTION AFTER COOKING • • • • Do not touch the surface units until they have cooled down. The surface may still be hot and burns may occur if you touch the glass surface before it has cooled down sufficiently. Immediately clean spills on the cooking area to prevent a tough cleaning chore later. If cabinet storage is provided directly above the cooking surface, make sure that the items are infrequently used and can be safely stored in an area subjected to heat.
Surface cooking Hot surface indicator • • • Comes on when the unit is turned on or hot to the touch. Stays on even after the unit is turned off. Glows until the unit is cooled to approximately 150 °F. Cooktop on/off lamp • • The lamp turns on when the surface control knobs are not in off position. The lamp turns off when the surface control knobs are in off position. Cooking areas • Surface cooking • • • The cooking areas on your range are identified by permanent circles on the glass cooking surface.
Triple surface unit control knob (Right Front) Recommended settings SETTING CAUTION • • Please note, operation of lighting knob may not synchronize with the actual operation of the radiant heater when there is a problem with the product. The area on the knob between the high and off settings is not appropriate for cooking.
Surface cooking 1. 2. 3. To turn the warming center on, press the Warming Center On/Off pad. Select the power setting you want. Press the Warming Center Level pad once for Low, twice for Medium, or three times for High. To turn the warming center off, press the Warming Center On/Off pad. Using the proper cookware Using the right cookware can prevent many problems, such as uneven cooking or extended cooking times. Using the proper pots and pans will reduce cooking times and cook food more evenly.
Choosing the proper cookware Cleaning • • • • • • Clean the cooktop before using it for the first time. Clean your cooktop daily or after each use. This will keep your cooktop looking good and can prevent damage. If a spillover occurs while you are cooking, immediately clean the spill from the cooking area while it is hot to prevent a tough cleaning chore later. Using extreme care, wipe the spill with a clean, dry towel.
Operating the oven The oven control panel READ THE INSTRUCTIONS CAREFULLY BEFORE USING THE OVEN. For satisfactory use of your oven, become familiar with the various features and functions of the oven as described below. Detailed instructions for each feature and function follow later in this user manual.
Setting the clock Timed cooking The clock must be set to the correct time of day for the automatic oven timing functions to work properly. • The time of day cannot be changed during timed cooking, delay-timed cooking, or a self-cleaning cycle. • You can choose between a 12-hour or 24-hour display. The default is 12-hour. In timed cooking, the oven turns on immediately and cooks for the length of time you select. At the end of the cooking time, the oven turns off automatically.
Operating the oven Delay start Minimum and maximum settings In a delay timed cooking, the oven’s timer turns the oven on and off at times you select in advance. • You can use the delay start feature only with another cooking operation (bake, convection bake, convection roast, or self-clean.) • You can set the oven for a delay start before setting other cooking operations. • The clock must be set to the current time.
Using the oven racks Rack and Pan placement 3 Oven rack positions Centering the baking pans in the oven as much as possible will produce better results. If baking with more than one pan, place the pans so each has at least 1˝ to 1½˝ of air space around it. When baking on a single oven rack, place the oven rack in position 3 or 4. See the figure on the left.
Operating the oven Baking Before using the racks The oven has two racks. Each rack has stops that need to be placed correctly on the supports. These stops will keep the rack from coming completely out. REMOVING THE RACKS 1. 2. Pull the rack straight out until it stops. Lift up the front of the rack, and then pull it out. REPLACING THE RACKS 1. 2. Place the end of the rack on the support. Tilt the front end up and push the rack in.
Convection baking How to set the oven for convection baking 7 6 5 4 3 2 1 Tips for convection baking The amount of time you save will vary depending on the amount and type of food you are cooking. When baking cookies or biscuits, you should use pans with no sides or very low sides to allow the heated air to circulate around the food. Using a pan with a dark finish will produce faster cooking times. When using convection baking with a single rack, place the oven rack in position 3 or 4.
Operating the oven Convection roasting Broiling Convection roasting is good for cooking large tender cuts of meat, uncovered. Heat comes from the top heating element. The convection fan circulates the heated air evenly over and around the food. Meat and poultry are browned on all sides as if they were cooked on a rotisserie. The heated air seals in juices quickly for moist and tender results while, at the same time, creating a rich golden brown exterior.
Air fry Broiling Recommendation Guide The size, weight, thickness, starting temperature, and your doneness preference will affect broiling times. This guide is based on meats at refrigerator temperature. Always use a broiler pan and its grid when broiling. Always preheat the oven for 4 minutes before broiling.
Operating the oven Air fry cooking guide Item Item Amount Temperature Time Asparagus, Breaded Potatoes Frozen French Fries 30-35 oz 425 °F-450 °F 25-30 min Operating the oven Frozen French Fries, Seasoned 25-30 oz 425 °F-450 °F 20-25 min Frozen Tater Tots 40-45 oz 450 °F 20-25 min Frozen Hash Brown 25-30 oz 425 °F-450 °F 20-25 min Frozen Potato Wedges 30-35 oz 425 °F-450 °F 20-25 min Homemade French Fries 25-30 oz 400 °F-425 °F 25-30 min Homemade Potato Wedges 40-45 oz 425 °F
Bread Proof The Bread Proof function automatically provides the optimum temperature for the bread proof process and, therefore does not have a temperature adjustment. If you press Bread Proof when the oven temperature is above 95 °F, Hot will appear in the display. Because these functions produce the best results when started while the oven is cool, we recommend that you wait until the oven has cooled down and Hot disappears from the display. 1. Press Bread Proof. 2. Press START/SET. 3.
Operating the oven Using the smart control feature Using the voice control Functions that can be operated from the SmartThings app may not work smoothly if communication condition becomes poor or the product is installed in a place with a weak Wi-Fi signal. Please refer to the following table for the main functions that can be operated from the app. To use the Range’s Voice Control function, you need Bixby / Amazon Alexa App / Google Assistant App on your mobile device.
Amazon Alexa & Google Assistant Function Samsung smart home appliances are supported by SmartThings skill in Alexa & action in Google Assistant. Check Temp Installation Guide Check Time Here’s how to link SmartThings account into Amazon Alexa or Google Assistant. SmartThings App and Alexa App(or Google Assistant App) Should be installed on your phone. Check Mode (States) 1. 2. 3. Function Start/Preheat “Alexa” • • • • • • • Turn Off/Stop • • “Ok Google” Preheat the oven[Device name].
Operating the oven Using the options function Temp Adjust This function enables you to control various electronic control options. Refer to the following table for available options. The option menu is only available when the oven is not being used (not cooking). Options Feature Operating the oven 1. Temp Adjust Lets you correct the temperature in the oven. 2. Temp Unit Lets you program the oven control to display temperatures in Fahrenheit or Celsius. 3.
Auto Conversion Sound On/Off When you use the auto conversion feature, the convection auto conversion feature will automatically convert entered regular baking temperatures to convection baking temperatures. If this feature is activated, the display will show the actual converted (reduced) temperature. For example, if you enter a regular recipe temperature of 350 °F and press Oven Start/Set, the display will show the converted temperature of 325 °F.
Operating the oven Using the Sabbath feature (For use on the Jewish Sabbath & Holidays) For further assistance, guidelines for proper usage, and a complete list of models with the Sabbath feature, please visit the web at K http:\\www.star-k.org. Operating the oven You can use the Sabbath feature with baking only. The oven temperature may be set higher or lower after you set the Sabbath feature. (The oven temperature adjustment feature should be used only during Jewish holidays).
Maintaining your appliance Do not to attempt to activate any other program feature except BAKE while the Sabbath feature is active. ONLY the following key pads will function correctly with the Sabbath feature on: Number, Bake, START/SET and OFF. All other keys should not be used once the Sabbath feature is activated.
Maintaining your appliance Before a self-cleaning cycle How to run a self-cleaning cycle • • • Fig. 1 • Maintaining your appliance Don’t hand clean the oven door gasket. • You may hand clean the door. Fig. 2 • • We recommend venting your kitchen with an open window or using a ventilation fan or hood during the selfcleaning cycle. Remove the wire rack, broil pan, broil pan insert, all cookware, and any aluminum foil from the oven. Wipe up debris from the oven bottom. (Fig.
How to turn off the self-cleaning feature You may find it necessary to stop or interrupt a self-cleaning cycle due to smoke in the oven. 1. Press OFF/CLEAR. 2. You will be able to open the oven door once the oven has cooled down for approximately 1 hour. After a self-cleaning cycle • • • You may notice some white ash in the oven. Wipe it up with a damp cloth after the oven cools. (If white spots remain, remove them with a soap-filled steel wool pad and rinse thoroughly with a vinegar and water mixture).
Maintaining your appliance After a steam-cleaning cycle • • • • • Maintaining your appliance • Take care when opening the door before a steam-cleaning procedure has ended. The water on the bottom is hot. Open the oven door and remove the remaining water with a sponge. Do not leave the residual water in the oven for any length of time. Wipe the oven clean and dry with a soft cloth. Do not forget to wipe under the oven door seal.
Cleaning painted parts and decorative trim • • For general cleaning, use a cloth with hot, soapy water. For more difficult residue and built-up grease, apply a liquid detergent directly onto the area and leave for 30 to 60 minutes. Wipe with a damp cloth and dry. Do not use abrasive cleaners on any of these surfaces. They can scratch. Cleaning stainless steel surfaces 1. 2. 3. 4. 5. Shake the bottle of STAINLESS STEEL APPLIANCE CLEANER or POLISH well.
Maintaining your appliance Care and cleaning of the glass cooktop Oven door Don’t hand clean the oven door gasket. • You may hand clean the door. • Maintaining your appliance Use soap and water to thoroughly clean the top, sides, and front of the oven door. Rinse well. You may use a glass cleaner on the outside glass of the oven door. DO NOT immerse the door in water. DO NOT spray or allow water or the glass cleaner to enter the door vents.
Removing burned-on residue Removing metal marks and scratches 1. 2. 3. 4. 5. Allow the cooktop to cool. Spread a few drops of ceramic cooktop cleaner on the entire burned residue area. Using a cleaning pad for ceramic cooktops, rub the residue area, applying pressure as needed. If any residue remains, repeat the steps listed above as needed. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel. 1. 2. 3. 4. 2.
Maintaining your appliance Potential for permanent damage to the glass surface • • Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can cause pitting of the surface of your cooktop. This is not covered under the warranty. You should clean the spill while it is still hot. Take special care when removing hot substances. Refer to the section below. When using a scraper, be sure it is new and the razor blade is still sharp. Do not use a dull or nicked blade.
5. Lift door up and out until the hinge arm is clear of the slot (Fig. 2). Hinge lock Unlocked position Fig. 2 3. 4. How to re-install the door Hinge arm 5. Open the door fully. If the door will not open fully, the indentation is not inserted correctly in the bottom edge of the slot. Push the hinge locks up against the front frame of the oven cavity to the locked position. Close the oven door. Maintaining your appliance Bottom edge of slot Locked position Indentation 1. 2.
Maintaining your appliance Removing and reinstalling the storage drawer 1. 2. 3. Slide open the drawer until it stops. Locate the roller guide clips on either side. Using both hands, pull down the left clip while lifting the right clip, and then remove the drawer. Clean the drawer in warm, soapy water using a cloth or soft brush. Then, rinse and dry it thoroughly. Changing the oven light The oven light is a standard 40-watt appliance bulb. It will come on when the oven door is open.
Troubleshooting CONTROL DISPLAY Troubleshooting Samsung works hard to ensure that you don’t have problems with your new electric range. If you run into unexpected trouble, look first for a solution in the tables below. If you’re still having trouble after trying the suggested solution, call Samsung at 1-800-SAMSUNG (1-800-726-7864). Installation Problem The range is not level. Possible cause The appliance has been installed improperly. Solution • • The floor is sagging or sloping.
Troubleshooting Problem Possible cause Solution The surface unit frequently cycles on and off. The element will cycle on and off to maintain the power setting. The surface unit stops glowing when changed to a lower setting. This is normal. The unit is still on and hot. Scratches or abrasions on the cooktop surface. The cooktop is being cleaned improperly. Problem Brown streaks or specks. Possible cause Boilovers have been cooked onto the surface.
OVEN Problem The oven will not turn on. Possible cause Solution The range is not completely plugged into the electrical outlet. Make sure the electrical plug is inserted into a live, properly grounded outlet. A fuse in your home may be blown or a circuit breaker may have tripped. Replace the fuse or reset the circuit breaker. The oven controls have been set improperly. See the chapter on operating the oven starting on page 28. The oven is too hot. Allow the oven to cool.
Troubleshooting Problem Food does not bake or roast properly. Possible cause Solution The oven controls have not been set correctly. See the chapter on operating the oven starting on page 28. The oven rack has been positioned incorrectly or is not level. See the section on using the oven racks on page 31. Problem The oven will not self-clean. Food does not broil properly. Troubleshooting See the section on adjusting the thermostat on page 40. The serving size may not be appropriate.
Problem Steam is coming out of the vent. Possible cause When using the convection feature, it is normal to see steam coming out of the oven vent. Solution This is normal operation and not a system failure. Use the range as usual. As the number of racks or amount of food being cooked increases, the amount of visible steam will increase. This is normal in a new oven and will disappear in time. Strong odor.
Troubleshooting Information codes Displayed Code OVEN Displayed Code C-d0 C-31 Possible cause There is a short in the control key. C-d1 The door lock is misaligned. C-F0 This code occurs if communication between the Main and Sub PBA is interrupted. C-F2 This code occurs if communication between the Main and Touch is interrupted. Troubleshooting C-20 C-21 C-22 C-30 58 English Solution Press OFF/CLEAR, and then restart the oven.
Warranty (U.S.A) PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE USE & CARE GUIDE SAMSUNG ELECTRIC RANGE LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC.
Warranty (U.S.A) EXCLUSION OF IMPLIED WARRANTIES IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.
EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG.
Appendix Open Source Announcement The software included in this product contains open source software. The following URL http://opensource.samsung.com/opensource/SMART_TP2_0/ seq/0 leads to open source license information as related to this product.
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Scan the QR code* or visit www.samsung.com/spsn to view our helpful How-to Videos and Live Shows For a Spanish version of this manual, visit our Website at www.samsung.com. *R equires reader to be installed on your smartphone Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or maintenance. QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT U.S.
