Electric Range User manual NE63*821***
Anti-tip device WARNING To reduce the risk of tipping the range, the range must be secured by a properly installed Anti-Tip device. AFTER THE RANGE HAS BEEN INSTALLED, CONFIRM THAT THE ANTI-TIP DEVICE HAS BEEN PROPERLY INSTALLED AND VERIFY THAT THE ANTI-TIP DEVICE IS PROPERLY ENGAGED. Refer to the installation manual for instructions. a) If the Anti-Tip device is not installed, a child or adult can tip the range and be killed.
Regulatory Notice 1. FCC NOTICE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Regulatory Notice 2. IC Notice General safety instructions The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This Class B digital apparatus complies with Canadian ICES-003.
Contents Important safety instructions Introducing your new range Overview What’s included Before you begin 6 6 6 7 9 10 11 11 12 13 13 14 14 15 18 20 21 21 21 22 Energy saving tips 22 Surface cooking 22 About induction cooktop cooking How to set the appliance for cooktop cooking Before using the cooktop Cookware for induction cooking zones Using the correct size cookware Pot and pan sizes Induction cookware test Operating noises Using suitable induction cookware Temperature detection Suggested se
Important safety instructions Important safety instructions Read and follow all instructions before using your range to prevent the risk of fire, electric shock, personal injury, or damage when using the range. This guide does not cover all possible conditions that may occur. Always contact your service agent or the manufacturer about problems that you do not understand.
FOR YOUR SAFETY CAUTION • • Use this appliance only for its intended purpose as described in this Owner’s Manual. Potentially hot surfaces include the cooktop, areas facing the cooktop, the oven vent opening, surfaces near the opening, and crevices around the oven door. Be sure your appliance is properly installed and grounded by a qualified technician. User servicing - Do not repair or replace any part of the appliance unless specifically recommended in this manual.
Important safety instructions • Important safety instructions • • • • If there is a fire in the oven during self-cleaning, turn the oven off and wait for the fire to go out. Do not force the door open. The introduction of fresh air at self-cleaning temperatures may lead to a burst of flame from the oven. Failure to follow these instructions may result in severe burns. If the oven is heavily soiled with oil, self-clean the oven before using the oven again.
INDUCTION COOKTOP ELEMENTS • • • Be sure you know which touch control operates each surface heating unit. Place a pan of food on the unit before turning it on, and turn the unit off before removing the pan. Use proper pan sizes - This appliance is equipped with surface units of different sizes. Select pots and pans that have flat bottoms large enough to cover the surface area of the heating element.
Important safety instructions ELECTRICAL SAFETY Important safety instructions • • • • Proper Installation - Be sure your appliance is properly installed and grounded by a qualified technician. The appliance should be serviced only by qualified service personnel. Repairs carried out by unqualified individuals may cause injury or a serious malfunction. If your appliance is in need of repair, contact a Samsung authorized service center.
CHILD SAFETY • • • • • This appliance is not intended for use by young children or infirm persons without the adequate supervision of a responsible adult. Young children should be supervised to ensure that they do not play with the appliance. Keep children away from the door when opening or closing it as they may bump themselves on the door or catch their fingers in the door. The cooking zones will become hot when you cook.
Important safety instructions • Important safety instructions • • • • • • Use care when opening the door. Let hot air or steam escape before you remove food from or put food into the oven. Protective liners. Do not use aluminum foil to line the oven bottoms, except as suggested in the manual. Improper installation of these liners may result in a risk of electric shock or fire. Keep oven vent ducts unobstructed. The oven vent is located above the right rear surface unit.
SELF-CLEANING OVENS • • • • • Clean only the parts listed in this manual in the self-clean cycle. Before self-cleaning the oven, remove the partition, rack, utensils, and any food. Before operating the self-clean cycle, wipe grease and food soils from the oven. Excessive amounts of grease may ignite, leading to smoke damage to your home. Do not use a protective coating to line the oven and do not use commercial oven cleaner unless certified for use in a self-cleaning oven.
Important safety instructions GLASS/CERAMIC COOKING SURFACES Important safety instructions • DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS. Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact the surface units or areas near the units until they have had sufficient time to cool. Among these areas are the cooktop and the facing of the cooktop.
CRITICAL USAGE WARNING CAUTION • • • If the appliance is flooded by any liquid, please contact your nearest Samsung service center. Failing to do so may result in electric shock or fire. If the appliance produces a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest Samsung service center. - Failing to do so may result in electric shock or fire In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the area immediately.
Important safety instructions • Important safety instructions • • • • Take care not to contact the oven door, heating elements, or any of the other hot parts with your body while cooking or just after cooking. - Failing to do so may result in burns. If materials inside the oven should ignite, keep the oven door closed, turn the oven off and disconnect the power cord, or shut off power at the fuse or circuit breaker panel. If the door is opened, the fire may spread.
• • • • • • • • • • • Do not store or use the oven outdoors. Never use this appliance for purposes other than cooking. - Using the appliance for any purpose other than cooking may result in fire. Open the cap or stopper of sealed containers (herb tonic tea bottle, baby bottle, milk bottle and so on) before heating them. Make a hole in food items that have shells (eggs, chestnuts, etc) with a knife before cooking them. - Failing to do so may result in burns or injury.
Important safety instructions • Important safety instructions • Do not apply excessive pressure to the door or the inside of the appliance. Do not strike the door or the inside or the appliance. - Hanging on to the door may result in the product falling and cause serious injury. - If the door is damaged, do not use the appliance. Contact a Samsung service center. Do not hold food in your bare hands during or immediately after cooking. - Use cooking gloves.
• • • • • • • • • • Do not put your face or body close to the appliance while cooking or when opening the door just after cooking. - Take care that children do not come too close to the appliance. - Failing to do so may result in children burning themselves. Do not place food or heavy objects over the edge of the oven door. - If you open the door, the food or object may fall and this may result in burns or injury.
Important safety instructions • Important safety instructions • • Do not use sealed containers. Remove seals and lids before cooking. Sealed containers can explode due to the build up of pressure even after the oven has been turned off. Take care that food you are cooking in the oven does not come into contact with the heating element. - This may result in fire. Do not overheat food. - Overheating food may result in fire.
Introducing your new range What’s included Overview 03 01 Wire racks (2)* NOTE 06 04 If you need an accessory marked with a *, you can buy it from the Samsung Contact Center (1-800-726-7864). 07 08 05 01 Touch display 02 Surface control knobs* (See page 23 for more information.
Before you begin Clean the oven thoroughly before using it for the first time. Then, remove the accessories, set the oven to bake, and then run the oven at 400 °F for 1 hour. There will be a distinctive odor. This is normal. Ensure your kitchen is well ventilated during this conditioning period. Energy saving tips • Before you begin • • • During cooking, the oven door should remain closed except when you turn food over.
• • • Do not use the induction range to dry clothes. Never store flammable materials such as aerosols and detergents in the drawer or cupboards under the induction cooktop. Users with Pacemakers or Active Heart Implants must keep their upper body at least 1 ft. (30 cm) from the induction cooking zones when they are turned on. If in doubt, you should consult the manufacturer of your device or your doctor.
Surface cooking Digital display • • • • Surface cooking • Power Boost : Use this setting to heat up the contents of a pot or pan faster than the maximum power level " " (Hi). Displayed if an element knob was set to an On position after the Sabbath or Self-clean mode has ended or been cancelled, and the range was not able to detect a pot or pan on the burner within 30 seconds. To return the display to normal and use the cooktop, set the knob to the Off position. Error message.
Induction simmer control 1. 9/Boost 2. 1. 2. To use the Simmer setting, turn the control knob to 1. The digital display will show " ". • Use Simmer to simmer and keep large quantities of foods such as stews and soup warm. • The simmer setting of the small cooking zone is ideal for delicate foods and melting chocolate. Surface cooking To use the Power boost setting, turn the control knob directly to the "9/Boost" setting. The digital display will show " ".
Surface cooking Before using the cooktop CORRECT INCORRECT Use quality cookware in good condition The cookware used with the cooktop surface should have flat bottoms that make good contact with the entire surface of the Cooking Zone. Check for flatness by rotating a ruler across the bottom of the cookware. Be sure to follow all the recommendations for using cookware. Surface cooking Also remember to • • • • • Use cookware made with the correct material for induction cooking.
Cookware for induction cooking zones NOTE The Induction element can only be turned on when cookware with a magnetic base is placed on one of the cooking zones. You can use the cookware identified as suitable below.
Surface cooking Operating noises You can test whether cookware is most efficient for induction cooktop. You may hear the following operational noises: • Cracking noises : You may hear a cracking noise when you are using cookware made of two or more materials. • Whistling : A whistling noise occurs when both back burners are in use. This is caused by vibrations. Whistling can vary depending on the weight or material of the cookware or the type of food you are cooking.
Temperature detection Better pans produce better results • • • • • Wrong! NOTE If the induction cooktop overheats because of abnormal operation, displayed and the induction cooktop will turn off. will be Power management Energy saving tips Right! If for any reason the temperatures on any of the cooking zones exceeds the safety level, then the cooking zone will automatically reduce the heat to a lower power level.
Surface cooking Suggested settings for cooking specific foods Protecting the cooktop The figures in the table below are guidelines. The power settings required for various cooking methods depend on a number of variables, including the quality of the cookware being used, the type, and amount of food being cooked.
Operating the oven The oven control panel READ THE INSTRUCTIONS CAREFULLY BEFORE USING THE OVEN. For satisfactory use of your oven, become familiar with the various features and functions of the oven as described below. Detailed instructions for each feature and function follow later in this user manual. 05 02 03 04 01 15 11 Delay Start: Press to set the oven to start and stop automatically at a time you set. (Bake, Cooking Time, and self clean only.
Operating the oven Setting the clock Setting the kitchen timer The clock must be set to the correct time of day for the automatic oven timing functions to work properly. The time of day cannot be changed during timed cooking, delay-timed cooking, or a self-cleaning cycle. The kitchen timer serves as an extra timer that will beep when the set time has elapsed. It does not start or stop cooking functions. You can use the kitchen timer with any of the other oven functions.
Timed cooking Delay start In timed cooking, the oven turns on immediately and cooks for the length of time you select. At the end of the cooking time, the oven turns off automatically. • You can use the timed cooking feature only with another cooking operation (bake). In a delay timed cooking, the oven’s timer turns the oven on and off at times you select in advance. • You can use the delay start feature only with another cooking operation (bake or self-clean).
Operating the oven Minimum and maximum settings Using the oven racks All of the features listed in the table below have minimum and maximum time or temperature settings. A beep will sound each time a pad on the control panel is pressed and the entry is accepted. An error tone will sound in the form of a long beep if the entered temperature or time is below the minimum or above the maximum setting for the feature.
Rack and Pan placement 3 Before using the racks Centering the baking pans in the oven as much as possible will produce better results. If baking with more than one pan, place the pans so each has at least 1" to 1½" of air space around it. When baking on a single oven rack, place the oven rack in position 3 or 4. See the figure on the left. 4 Single Oven Rack Ր Ս Cakes place the oven racks in positions 3 and 5, Cookies place the racks in positions 2 and 5. The oven has two racks.
Operating the oven Baking Broiling The oven can be programmed to bake at any temperature from 175 °F to 550 °F. Baking temperature and time will vary depending on the ingredients and the size and shape of the baking pan used. Dark or nonstick coatings may cook faster with more browning. Broiling is a method of cooking tender cuts of meat by direct heat under the broil element of the oven. The high heat cooks quickly and gives a rich, brown outer appearance.
Broiling Recommendation Guide Using the special fuction The size, weight, thickness, starting temperature, and your doneness preference will affect broiling times. This guide is based on meats at refrigerator temperature. Always use a broiler pan and its grid when broiling. Always preheat the oven for 4 minutes before broiling.
Operating the oven Using the keep warm feature Using the smart control feature When cooking is finished, Keep Warm will hold the food at a safe serving temperature for up to 3 hours. After 3 hours, the feature will shut off automatically. You can use the keep warm feature without any other cooking operations, or you can set it to activate after a timed or delay timed cooking operation. You should not use this feature to reheat cold food.
Using the voice control Amazon Alexa & Google Assistant To use the Range’s Voice Control function, you need Bixby / Amazon Alexa App / Google Assistant App on your mobile device. Refer to the table below for all available functions. Samsung smart home appliances are supported by SmartThings skill in Alexa & action in Google Assistant. Installation Guide Bixby Start conversation with Bixby on SAMSUNG mobile by saying “Hi Bixby” or by pressing the side key.
Operating the oven Function “Alexa” Check Time Check Mode (States) • • Is the oven[Device name] running? Is the oven[Device name] on? “Ok Google” • What time is left on the oven[Device name]? • Is the oven[Device name] running? What mode is the oven[Device name] set to? • Temp Control • Set oven[Device name] to 300 degrees [Temp]. • Set oven[Device name] to 300 degrees [Temp]. Oven Timer (Cook Time) • Set oven[Device name] to 3 hours[Time].
Temp Adjust Sound On/Off The temperature in the oven has been calibrated at the factory. When first using the oven, be sure to follow recipe times and temperatures. If you think the oven is too hot or too cool, you can correct the temperature in the oven. Before correcting, test a recipe by using a temperature setting that is higher or lower than the recommended temperature. The baking results should help you to decide how much of an adjustment is needed.
Operating the oven Using the Sabbath feature (For use on the Jewish Sabbath & Holidays) For further assistance, guidelines for proper usage, and a complete list of models with the Sabbath feature, please visit the web at K http:\\www.star-k.org. Operating the oven You can use the Sabbath feature with baking only. The oven temperature may be set higher or lower after you set the Sabbath feature. (The oven temperature adjustment feature should be used only during Jewish holidays).
Maintaining your appliance Self-cleaning Before a self-cleaning cycle • This self-cleaning oven uses high temperatures (well above cooking temperatures) to burn off leftover grease and residue completely or reduce them to a finely powdered ash that you can wipe away with a damp cloth. CAUTION • • • • • Fig. 1 • Don’t hand clean the oven door gasket. • You may hand clean the door. Fig. 2 • • NOTE Remove oven racks and accessories before starting the self-clean mode.
Maintaining your appliance How to run a self-cleaning cycle 1. 2. Select the length of time for the self-cleaning operation, e.g., 3 hours. Press Self Clean once for a 3 hour clean time, twice for a 5 hour clean time, or 3 times for a 2 hour clean time The default setting is 3 hours. Press START/SET to start the self-cleaning cycle. The motor-driven door lock will engage automatically.
Steam-cleaning After a steam-cleaning cycle • How to set the oven for steam-cleaning • • • • • NOTE When steam-cleaning, use exactly 10 oz. of water since this produces the best results. NOTE If you press Steam Clean when the oven temperature is above 100˚F, Hot will appear in the display. Because this function produces the best results when started while the oven is cool, we recommend that you wait until the oven has cooled down and Hot disappears from the display.
Maintaining your appliance Care and cleaning of the oven Cleaning painted parts and decorative trim • • WARNING • Be sure all controls are OFF and all surfaces are COOL before cleaning any part of the range. • If your range is moved for cleaning, servicing, or any reason, be sure the Anti-Tip device is re-engaged properly when the range is replaced. If you fail to reengage the Anti-Tip device, the range could tip and cause serous injury.
Oven racks If the racks are left in the oven during a self-cleaning cycle, their color will turn slightly blue and the finish will be dull. After the self-cleaning cycle is complete and the oven has cooled, rub the sides of the racks with wax paper or a cloth containing a small amount of oil. This will help the racks glide more easily on their tracks. NOTE • • • Do not clean in a dishwasher. If the rack becomes hard to remove or replace, lightly wipe the oven rack guides with cooking oil.
Maintaining your appliance Care and cleaning of the glass cooktop Removing burned-on residue 1. 2. CAUTION Do not block the vent and cooling motors or let any foreign matter get into them when cleaning the cooktop. 3. Normal daily use cleaning Maintaining your appliance Use only a ceramic cooktop cleaner. Other creams may not be as effective. By following these steps, you can maintain and protect the surface of your glass cooktop. 1.
Removing metal marks and scratches 1. 2. Potential for permanent damage to the glass surface Be careful not to slide pots and pans across your cooktop. It will leave marks on the cooktop surface. You can remove these marks by applying ceramic cooktop cleaner with a cleaning pad for ceramic cooktops. If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop.
Maintaining your appliance Removing and reinstalling the oven door 5. Lift door up and out until the hinge arm is clear of the slot (Fig. 2). How to remove the door CAUTION • • The door is very heavy. Be careful when removing and lifting the door. Do not lift the door by the handle. Turn the power OFF before removing the door. Fig. 2 Hinge lock How to re-install the door Maintaining your appliance Locked position 1. 2. Bottom edge of slot Unlocked position Hinge arm Open the door completely.
Hinge lock Removing and reinstalling the storage drawer 1. 2. Unlocked position 3. 4. 5. Locked position Open the door fully. If the door will not open fully, the indentation is not inserted correctly in the bottom edge of the slot. Push the hinge locks up against the front frame of the oven cavity to the locked position. Close the oven door. 3. 4. Slide open the drawer until it stops. Locate the roller guide clips on either side.
Maintaining your appliance Troubleshooting Changing the oven light Troubleshooting The oven light is a standard 40-watt appliance bulb. It will come on when the oven door is open. When the oven door is closed, press the pad to turn it on or off. It will not work during a self-cleaning cycle. Samsung works hard to ensure that you don’t have problems with your new electric range. If you run into unexpected trouble, look first for a solution in the tables below.
CONTROL DISPLAY Problem Problem Possible cause Solution The display goes blank. A fuse in your home may be blown or the circuit breaker tripped. Replace the fuse or reset the circuit breaker. The display flashes. There was a power failure. Reset the clock. COOKTOP Problem Possible cause Solution You may be using inappropriate cookware. Use pans that are flat and match the diameter of the surface unit selected. In some areas, the power (voltage) may be low.
Troubleshooting Problem Brown streaks or specks. Possible cause Boilovers have been cooked onto the surface. Solution • • Areas of discoloration with metallic sheen. Troubleshooting "Cracking" or "popping" sound. 54 English Mineral deposits from water and food have been left on the surface of the cooktop. This is the sound of the metal heating and cooling during both the cooking and self-cleaning functions. • • Wait until the surface cools down.
Problem The oven smokes excessively during broiling. Possible cause Refer to the section on using the broiler starting on page 36. The meat has been placed too close to the element. Reposition the rack to provide proper clearance between the meat and the element. Preheat the broil element for searing. The meat has not been properly prepared. Problem Food does not broil properly. Remove the excess fat from the meat. Cut away fatty edges that may curl, leaving the lean intact.
Troubleshooting Problem The oven will not self-clean. Possible cause Solution Troubleshooting The oven temperature is too high to start a self-clean operation. Allow the range to cool and then reset the controls. The oven controls have been set incorrectly. See the section on selfcleaning on page 43. A self-cleaning cycle cannot be started if the oven lock feature has been activated or if a cooktop element is on. Deactivate the oven lock (see page 31). Make sure all surface elements are turned off.
Information codes DRAWER Problem The drawer does not slide smoothly or drags. Excessive condensation in the drawer. Possible cause Solution The drawer is out of alignment. Fully extend the drawer and push it all the way in. See the page 51. The drawer is overloaded or the load is unbalanced. Reduce weight. Redistribute drawer contents. There is liquid present in the drawer. Remove the liquid. Uncovered foods. Cover food with a lid.
Troubleshooting Displayed Code C-22 C-30 C-31 bAd LinE Troubleshooting C-A2 58 English COOKTOP Possible cause The PCB sensor is open when the oven is operating. There is a short in the PCB sensor. The PCB sensor is open when the oven is operating. There is a short in the PCB sensor. Solution Displayed code Press OFF, and then restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power.
Warranty (U.S.A) Displayed code Possible cause Solution Displayed if an element knob was set to an On position when the Sabbath or Self-clean mode has ended or been cancelled, and the burner was not able to detect pan during 30 seconds. To return the display to normal and use the cooktop, turn the knob to the Off position. This code appears if the internal temperature of a burner rises abnormally high. Turn the knob to Off, and then turn it to the setting you want again.
Warranty (U.S.A) During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer.
Warranty (CANADA) PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE USE & CARE GUIDE SAMSUNG ELECTRIC RANGE LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS CANADA, INC.
Warranty (CANADA) Appendix EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG.
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Scan the QR code* or visit www.samsung.com/spsn to view our helpful How-to Videos and Live Shows *R equires reader to be installed on your smartphone Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or maintenance. QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT U.S.A Consumer Electronics 1-800-SAMSUNG (726-7864) www.samsung.com/us/support CANADA 1-800-SAMSUNG (726-7864) www.
