User manual NC221 NC221-S NC241 NC241-TS NC241-TW The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
Table Of Contents BEFORE USING THE PRODUCT PREPARATIONS USING "PCOIP" 7 Copyright 7 Icons used in this manual 8 Cleaning 9 Securing the Installation Space 9 Precautions for storage 10 Safety Precautions 10 11 12 14 Symbols Electricity and Safety Installation and Safety Operation and Safety 17 Correct posture to use the product 18 Checking the Contents 18 Checking the Components 19 Parts 19 21 Frontal Buttons Reverse Side 22 Installation 22 23 23 24 26 Attaching the cradle Adju
Table Of Contents CONNECTING AND USING A SOURCE DEVICE SCREEN SETUP 31 Connect to the host PC using a LAN cable 32 "PCoIP" 32 32 33 34 49 53 55 62 64 65 66 67 On Screen Display (OSD) Connect Screen OSD Options Menu Configuration Window Diagnostics Window Information Window User Settings Window Password Window Wake On LAN Wake on USB OSD Logo Upload Firmwre Update 68 Before Connecting 68 Pre-connection Checkpoints 69 Connecting and Using a PC 69 70 71 Connecting to a PC "Windows Driver" Insta
Table Of Contents CONFIGURING TINT RESIZING OR RELOCATING THE SCREEN SETUP AND RESET 77 Fine 77 Adjusting Fine 78 SAMSUNG MAGIC Color 78 Configuring SAMSUNG MAGIC Color 79 Red 79 Configuring Red 80 Green 80 Configuring Green 81 Blue 81 Configuring Blue 82 Color Tone 82 Configuring the Color Tone Settings 83 Gamma 83 Configuring Gamma 84 H-Position & V-Position 84 Configuring H-Position & V-Position 85 Menu H-Position & Menu V-Position 85 Configuring Menu H-Position & M
Table Of Contents INFORMATION MENU AND OTHERS INSTALLING THE SOFTWARE TROUBLESHOOTING GUIDE SPECIFICATIONS APPENDIX 90 Power Key 90 Enabling Power Key 91 INFORMATION 91 Displaying INFORMATION 91 Configuring Volume in the Initial Screen 92 Natural Color 92 What is Natural Color? 93 MultiScreen 93 94 Installing the Software Removing the Software 95 Requirements Before Contacting Samsung Customer Service Center 95 95 95 Testing the Product Checking the Resolution and Frequency Check t
Table Of Contents 112 Correct Disposal 112 112 Correct Disposal of This Product (Waste Electrical & Electronic Equipment) Correct disposal of batteries in this product 113 Terminology INDEX Table Of Contents 6
Before Using the Product Copyright The contents of this manual are subject to change without notice to improve quality. © 2015 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft and Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Before Using the Product Cleaning Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. Take the following steps when cleaning. 1. Power off the monitor and computer. 2. Disconnect the power cord from the monitor. Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result. 3. Wipe the monitor screen using a clean, soft and dry cloth.
Before Using the Product Securing the Installation Space Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product. The exterior may differ depending on the product. 10 cm (3.9 Inches) 10 cm (3.9 Inches) 10 cm (3.9 Inches) 10 cm (3.9 Inches) 10 cm (3.
Before Using the Product Safety Precautions Caution RISK OF ELECTRIC SHOCK DO NOT OPEN Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL. This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
Before Using the Product Electricity and Safety The following images are for reference only. Real-life situations may differ from what is shown in the images. Warning Do not use a damaged power cord or plug, or a loose power socket. An electric shock or fire may result. Do not plug many products into the same power socket. Otherwise, the socket may overheat and cause a fire. Do not touch the power plug with wet hands. Otherwise, an electric shock may result.
Before Using the Product Caution Do not unplug the power cord when the product is in use. The product may become damaged by an electric shock. Do not use the power cord for products other than authorized products supplied by Samsung. ! An electric shock or fire may result. Keep the power socket where the power cord is connected unobstructed. If any problem occurs in the product, unplug the power cable to completely cut the power to the product.
Before Using the Product Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.). The product may fall and break or cause a personal injury. Using the product in an area with excess vibration may damage the product or cause a fire. Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke. ! An electric shock or fire may result.
Before Using the Product Put down the product carefully. The product may fall and break or cause a personal injury. ! SAMSUNG ! Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.
Before Using the Product If there is a thunderstorm or lightning strike, turn off the power and disconnect the power cable. ! An electric shock or fire may result. Do not drop objects on the product or apply impact. An electric shock or fire may result. ! Do not move the product by pulling the power cord or any cable. Otherwise, the cable may be damaged and product failure, an electric shock or fire may result. If a gas leakage is found, do not touch the product or power plug.
Before Using the Product Caution Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ! If you are not going to use the product for an extended period of time, activate power-saving mode or a moving-picture screen saver. -_! Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc.).
Before Using the Product Exercise caution when adjusting the product angle or stand height. ! Otherwise, children's fingers or hands may become stuck and injured. Tilting the product excessively may cause it to fall and result in personal injury. Do not place heavy objects on the product. Product failure or personal injure may result. Do not increase the volume too high when using headphones (earphones). Sound particularly at a higher volume could potentially affect long-term hearing.
1 1.1 Preparations Checking the Contents 1.1.1 Checking the Components Contact the dealer from whom you purchased the product if any item is missing. The appearance of the components may differ from the images shown. Components Quick Setup Guide Warranty card (Not available in some locations) Regulatory guide User manual Power cable Stand base Components may vary depending on the country.
1 1.2 Preparations Parts 1.2.1 Frontal Buttons The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. OSD Guide SOURCE SOURCE AUTO AUTO Icons Description Open or close the onscreen display (OSD) menu, or return to the parent menu. OSD control lock: Maintain the current settings, or lock the OSD control to prevent unintended changes to settings.
1 Preparations Icons Description Confirm a menu selection. Pressing the [ ] button when the OSD menu is not displayed will change the input source (Client/Analog). If you power on the product or change the input source by pressing the [ ] button, a message that shows the changed input source will appear at the top left corner of the screen. Analog mode: Automatically adjust the screen settings. Client mode: Disconnect from the server. Power on or off the product.
1.2.2 Reverse Side The color and shape of parts may differ from what is shown. Specifications are subject to change AUDIO IN MIC without notice to improve quality. RGB IN 1 Preparations DVI OUT POWER IN LAN ON Port Description Connect to an audio output device such as headphones. MIC AUDIO IN Connect to a microphone. Connect to an audio-input source using an audio cable. Connect to a USB device. RGB IN Connect to a PC using the D-SUB cable.
1 1.3 Preparations Installation 1.3.1 Attaching the cradle Place a protective cloth or cushion on a flat surface. Next, place the product with the face down on top of the cloth or cushion. Insert the stand base into the stand in the direction of the arrow. Do not remove the fixing pin until you are finished attaching the stand. Fasten the screw tightly (using a screwdriver or coin) into the bottom of the base. After installing the stand, place the product upright.
1 Preparations 1.3.2 Adjusting the Product Tilt and Height The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -3°(±2°) ~ 25°(±2°) To adjust the height, remove the fixing pin. The monitor tilt and height can be adjusted. Hold the top center of the product and adjust the height carefully. 1.3.3 Rotating the Monitor You can rotate your monitor as shown below.
1 Preparations 1.3.4 Installing a Wall-mount Kit or Desktop Stand Before Installation Power the product off and remove the power cable from the power socket. Place a protective cloth or cushion on a flat surface. Next, place the product with the face down on top of the cloth or cushion. Unfasten the screw from the back of the product. Lift and detach the stand.
1 Preparations Notes Using a screw longer than the standard length can damage the internal components of the product. The length of screws required for a wall mount that does not comply with the VESA standards may vary depending on the specifications. Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit or desktop stand using excessive force. The product may get damaged or fall and cause personal injury.
1 Preparations 1.3.5 Anti-theft Lock An anti-theft lock allows you to use the product securely even in public places. The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. The lock device is sold separately. To lock an anti-theft locking device: 1 2 3 4 Fix the cable of your anti-theft locking device to a heavy object such as a desk. Put one end of the cable through the loop on the other end.
2 2.1 Using "PCoIP" What is a "PC over IP"? This monitor can decode and display the screen of the server PC encoded and transmitted through the network (LAN) as well as display the computer screen like a conventional monitor. This monitor shows a far more improved performance than a normal RDP and has been designed to support a resolution of 1920*1080 pixels for high-quality graphic work.
2 2.2 Using "PCoIP" Connection to Use "PCoIP" Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. 2.2.1 LAN Connection LAN 1 Connect the LAN cable to [LAN] on the back of the product. It is not supported when the network speed is below or equal to 10Mbps. Use Cat7(*STP Type) cable for the connection. *STP: Shielded Twist Pair 2.2.2 Connecting USB Devices 1 The [ ] port supports up to USB 2.0.
2 Using "PCoIP" 2.2.3 Connecting a Microphone MIC 1 Connect a microphone to the [MIC] jack at the back of the product. 2.2.4 Connecting to Headphones or Speakers 1 Connect an audio output device, such as headphones or speakers, to [ ] at the back of the product.
2 Using "PCoIP" 2.2.5 Connecting to a Secondary Monitor 1 DVI OUT RGB IN DVI OUT DVI IN Connect [DVI OUT] on the product to [DVI IN] or [RGB IN] on another monitor using a DVI or DVI to D-SUB cable. The [DVI OUT] port can be used only to connect to a dual monitor. Connect to the [DVI OUT] port to display the same picture on another monitor such as the projector. (For presentation purposes) The maximum resolution is 1920 x 1200 when a dual monitor is connected. 2.2.
2 2.3 Using "PCoIP" Connect to the host PC using a LAN cable 1 Host PC 2 Hub 3 LAN Cable 4 1 Connect the power cord to the power terminal at the back of the monitor. 2 Connect the mouse and the keyboard to the USB ports. 3 Connect the LAN port on the back of the monitor and the hub. 4 Connect the hub and the LAN port of the host PC. Monitor The host PC must have an IP address. After connecting the LAN and setting the IP address, you can view the host PC screen on the monitor.
2 2.4 Using "PCoIP" "PCoIP" 2.4.1 On Screen Display (OSD) The On Screen Display (OSD) local GUI is displayed to the user when the device is powered on and a PCoIP session is not in progress. The OSD lets the user connect to a host device through the Connect window. The Connect window allows access to the Options page which provides some of the functions provided by the Administrative Web Interface. To access the Options page, click the Options menu on the Connect window. 2.4.
2 Using "PCoIP" 2.4.3 OSD Options Menu Selecting the Options menu will display a list of selections. The OSD Options menu contains: Configuration This option lets you configure various settings for the device such as network settings, session type, language, and other settings. Diagnostics This option helps you troubleshoot the device. Information This option lets you view certain details about the device.
2 Using "PCoIP" 2.4.4 Configuration Window The Configuration option on the Administrative Web Interface and OSD lets you configure various settings for the device. The tabs in the Configuration window are: Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Each tab has the following buttons: OK, Cancel, and Apply. These buttons allow the administrator to accept or cancel the changes made.
2 Using "PCoIP" Network Tab You can configure the host and client network settings from the Initial Setup page or Network page. After you update the parameters on this page, click Apply to save your changes. The Network parameters can also be configured using the Administrative Web Interface. Figure 2-3: Network Configuration Enable DHCP When Enable DHCP is enabled, the device will contact a DHCP server to be assigned an IP address, subnet mask, gateway IP address and DNS servers.
2 Using "PCoIP" Secondary DNS Server The secondary DNS IP address of the device. This field is optional. If the DNS server IP address is configured using the Connection Manager, the address may be set as an FQDN instead of an IP address. Domain Name The domain name used (e.g., 'domain.local'). This field is optional. This field specifies the host or domain of the client. FQDN The Fully Qualified Domain Name for the host or client.
2 Using "PCoIP" IPv6 Tab The IPv6 page lets you enable IPv6 for PCoIP devices connected to your IPv6 network. When you make a change to one of the settings on this page, you must reboot your device for the change to take effect. Figure 2-4: IPv6 Configuration Enable IPv6 Enable this field to enable IPv6 for your PCoIP devices. Link Local Address This field is automatically populated. Gateway Enter the gateway address.
2 Using "PCoIP" FQDN The fully qualified domain name for the host or client. If DHCPv6 is enabled, this field is automatically populated by the DHCPv6 server. Enable SLAAC Enable this field to set up stateless address auto-configuration (SLAAC) for your devices. Enable Manual Address Enable this field to set up a manual (static) address for the device. Manual Address Enter the IP address for the device.
2 Using "PCoIP" Label Tab The Label page is available from the host or client. The Label page lets you add information for the device. The Portal Label parameters can also be configured using the Administrative Web Interface. Figure 2-5: Label Configuration PCoIP Device Name If the PCoIP Device Name allows the administrator to give the Host or Portal a logical name. The default value is pcoip-host-MAC or pcoip-portal-MAC where MAC is the MAC address of the Host or Portal.
2 Using "PCoIP" Discovery Tab Use the settings on the Discovery page to erase the discovery of hosts and clients in your PCoIP system and dramatically reduce the configuration and maintenance effort for complex systems. This discovery mechanism is independent of DNS SRV discovery. For SLP discovery to work, routers must be configured to forward multicast traffic between subnets. DNS-SRV Discovery is the recommended discovery mechanism because most deployments do not allow this.
2 Using "PCoIP" Session Tab The Session page lets you configure how the host or client device connects to or accepts connections from peer devices. The Session parameters can also be configured using the Administrative Web Interface. Figure 2-7: Session Configuration Connection Type Select Direct to Host from the Session page to display the following setting items: Direct to Host: Connect to a PC or Work Station that has a Host Card installed.
2 Using "PCoIP" Figure 2-8: Connection Type Configuration When you select a View Connection Server type from the Session page, specific configuration options will appear. View Connection Server: Connect to the VMware VDI (Virtual Desktop Infrastructure) server. VMware VDI is a virtual desktop solution. DNS Name or IP Address: Enter the VMware View Connection Server's DNS Name or IP Address. Figure 2-9: Connection Type Configuration Advanced Visit the Teradici Support Site: http://techsupport.
2 Using "PCoIP" Language Tab The Language page lets you change the user interface language. This setting affects the local OSD GUI. It is only available on the client. The Language parameters can also be configured using the Administrative Web Interface. Figure 2-10: Language Configuration Language Configure the OSD language. This setting determines the language for OSD only. It does not affect the language setting for the actual user session.
2 Using "PCoIP" Power Tab Figure 2-11: Power Configuration OSD Screen-Saver Timeout (when not connected to a session): Connected monitors will go into standby mode if left idle for a specified period of time (in seconds). Enter "0" if you do not want to use the standby mode function. Display Suspend Timeout (when connected to a session): Connected monitors will go into standby mode if left idle for a specified period of time (in seconds).
2 Using "PCoIP" Display Tab The Display page lets you enable the Extended Display Identification Data(EDID) override mode. This function is only available through the OSD. Under normal operation, the GPU in the host computer queries a monitor attached to the zero client to determine the monitor's capabilities. In some situations, a monitor may be connected to a client in a way that prevents the client from reading the EDID information, such as when connecting through certain KVM devices.
2 Using "PCoIP" 1280 x 1024 @ 60 Hz 1600 x 1200 @ 60 Hz 1680 x 1050 @ 60 Hz 1920 x 1080 @ 60 Hz 1920 x 1200 @ 60 Hz If Enable Attached Display Override is activated, all displays connected to the client are set to the default resolution of 1024 x 768. Enable Display Cloning This feature allows you to display the same screen on two monitors simultaneously while in dual monitor mode.
2 Using "PCoIP" Audio Tab Configure the audio settings (e.g., mic and headphones). Figure 2-13: Audio Configuration Enable Local USB Audio Driver Sound will play from the internal speakers when playing music found on the server. e internal speakers.
2 Using "PCoIP" Reset Tab The Reset page lets you reset configuration and permissions to factory default values stored in onboard flash memory. Reset can also be initiated using the Administrative Web Interface. Resetting parameters to factory default values does not revert the firmware or clear the custom OSD logo. Figure 2-14: Reset Configuration Reset Parameters When you click this button, a message will appear prompting you for confirmation. This prevents an accidental reset.
2 Using "PCoIP" 2.4.5 Diagnostics Window The Diagnostic menu contains links to pages with run-time information and functions that may be useful for troubleshooting. The Diagnostic options in the OSD are a subset of those available through the Administrative Web Interface. Event Log Session Statistics PCoIP Processor Ping Each tab has a Close button to close the window. Event Log Tab The Event Log page lets you view and clear event log messages from the host or client.
2 Using "PCoIP" Clear Click to delete all event log messages stored on the device. Session Statistics Tab The Session Statistics page lets you view current statistics when a session is active. If a session is not active, you can view the statistics from the last session. Session Statistics can also be viewed using the administrative web interface.
2 Using "PCoIP" PCoIP Processor Tab The PCoIP Processor page lets you reset the host or client and view the uptime of the client PCoIP processor since the last boot. The PCoIP Processor Uptime can also be viewed in the administrative web interface.
2 Using "PCoIP" Ping Tab The Ping page allows you to ping a device to see if it is reachable across the IP network. This may help you determine if a host is reachable. As a result of firmware releases 3.2.0 and later forcing the “do not fragment” flag in the ping command, you can use this feature to determine the maximum MTU size.
2 Using "PCoIP" 2.4.6 Information Window The Information page lets you see details about the device. The Administrative Web Interface shows version, VPD, and attached device information. The OSD lets you view the device version information. The Version page lets you view the hardware and firmware version details for a device. Figure 2-19: Version Configuration VPD Information Vital Product Data (VPD) is information set by the factory to uniquely identify each Portal or Host.
2 Using "PCoIP" Firmware Build Date Build date for the current firmware PCoIP Processor Family The Tera family name is displayed. Tera is a host processor from Teradici. This product uses a TERA2321 from the newer generation Tera2 host processor family and is displayed as Tera2. PCoIP Processor Revision The silicon revision of the PCoIP processor. Revision B of the silicon is denoted by a 1.0. Bootloader Information The Bootloader information reflects the current PCoIP bootloader details.
2 Using "PCoIP" 2.4.7 User Settings Window The User Settings page allows you to access tabs to define the Certificate Checking Mode, the mouse and keyboard settings, PCoIP protocol image quality, and display topology. The tabs in the User Settings menu are: Certificate Mouse Keyboard Image Display Topology Touch Screen Certificate Tab In this tab, select the next steps to take when the security for connection to a server cannot be verified.
2 Using "PCoIP" Mouse Tab The Mouse page lets you change the mouse cursor speed settings for the OSD sessions. The OSD mouse cursor speed setting does not affect the mouse cursor settings when a PCoIP session is active unless the Local Keyboard Host Driver function is being used. Refer to the "PCoIP Host Software for Windows User Guide: TER0810001" for more details. This function is only available through the OSD. It is not available in the Administrative Web Interface.
2 Using "PCoIP" Keyboard Tab The Keyboard page lets you change the keyboard repeat settings for the OSD session. The keyboard settings do not affect the keyboard settings when a PCoIP session is active unless the Local Keyboard Host Driver function is used. Refer to the "PCoIP Host Software for Windows User Guide: TER0810001" for more details. This setting is only available through the OSD. It does not appear on the Administration Web Interface.
2 Using "PCoIP" Image Tab The Image page allows you to make changes to the image quality of the PCoIP session. Figure 2-23: Image Configuration Image Quality Preference Use the slider to adjust the balance between image sharpness and smooth motion during a PCoIP session when network bandwidth is limited. This field is also accessible on the host if the PCoIP Host Software is installed. The slider can be found under the Image tab of the host software.
2 Using "PCoIP" Display Topology Tab To apply the Display Topology feature to a PCoIP session between a zero client and a PCoIP host, you must have the PCoIP host software installed on the host. Refer to the "PCoIP Host Software for Windows User Guide: TER0810001" for more details. The Display Topology tab has no corresponding menu in the Administration Web Interface.
2 Using "PCoIP" Alignment Select how you want displays A and B aligned when they are different sizes. This setting affects which area of the screen to use when you move the cursor from one display to the other. The alignment options that appear in the drop-down list depend on whether you have selected a horizontal or vertical display layout. Primary Configure which DVI port on the zero client that you want as the primary port.
2 Using "PCoIP" Touch Screen Tab The Touch Screen page allows you to configure and calibrate certain settings of an attached Elo TouchSystems touch screen display. The Touch Screen page is only available through the OSD. It is not available in the Administrative Web Interface. Figure 2-25: Touch Screen Configuration Enable right click on hold Select this checkbox to allow users to emulate a right-click when they touch the screen and hold it for a few seconds.
2 Using "PCoIP" 2.4.8 Password Window This option is available through the Management Console Program. Visit the Teradici Support Site: http://techsupport.teradici.com for further details. The Password page lets you update the local administrative password for the device. The Password can be a maximum of 20 characters. This parameter affects the Administrative Web Interface and the local OSD GUI.
2 Using "PCoIP" Figure 2-27: Authorized Password Reset Configuration Details on how to use PCoIP are subject to change without notice. To view the latest information, visit the Teradici website at http://www.teradici.com.
2 Using "PCoIP" 2.4.9 Wake On LAN This feature allows you to power on the product by sending a pre-determined command from an external system to the product over a network. Make sure the network is capable of data communication with the PC that sends the command to the product. Ensure you have a program that can generate Wake on LAN signals. Make sure a power supply is always connected to ensure the feature works when the product is turned off. The feature is intended to power on the product.
2 Using "PCoIP" 2.4.10 Wake on USB If you turn off the power after activating Wake On USB on the product administrative web page, the system switches to standby mode. The Wake on USB feature switches the system from standby mode to normal mode if a change to the keyboard or mouse input is detected. Changes include clicking a mouse button or pressing a key on the keyboard. Configuring the settings 1 2 Set the product and PC IP addresses to enable the product to connect to the PC over a network.
2 Using "PCoIP" 2.4.11 OSD Logo Upload Using the OSD Logo Upload page, change the logo displayed on the Teradici OSD. Configuring the settings 1 2 Set the product and PC IP addresses to enable the product to connect to the PC over a network. Enter the IP address set for the product in the URL address field on the PC to access the product administrative web page. 3 Log in (Log In) and select Upload OSD Logo. The OSD Logo Upload page appears. (See the image below.
2 Using "PCoIP" 2.4.12 Firmwre Update Using the Firmwre Update page, change the Teradici Firmware. Configuring the settings 1 2 Set the product and PC IP addresses to enable the product to connect to the PC over a network. Enter the IP address set for the product in the URL address field on the PC to access the product administrative web page. 3 Log in (Log In) and select Upload Firmware. The Firmware Upload page appears. (See the image below.
3 3.1 Connecting and Using a Source Device Before Connecting 3.1.1 Pre-connection Checkpoints Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device. Do not connect the power cable until all connections are completed. Connecting the power cable during connection may damage the product. Check the types of ports at the back of the product you want to connect.
3 3.2 Connecting and Using a Source Device Connecting and Using a PC 3.2.1 Connecting to a PC Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. Select a connection method suitable for your PC. Connecting parts may differ in different products. Connection Using the D-SUB Cable (Analogue Type) RGB IN 1 Connect the D-SUB cable to the [RGB IN] port on the back of the product and the RGB port on the PC.
3 Connecting and Using a Source Device 3.2.2 "Windows Driver" Installation You can set the optimum resolution and frequency for this product by installing the corresponding drivers. An installation driver is contained on the CD supplied with the product. 1 2 3 4 Insert the user manual CD provided with the product into the CD-ROM drive. 5 Go to Display Properties and check that the resolution and refresh rate are appropriate. Click "Windows Driver".
3 Connecting and Using a Source Device 3.2.3 Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language and change the resolution to the optimum value. The optimal resolution for this monitor is as follows: 1920 x 1080 60Hz Follow the above settings to set the resolution. English AUTO 1 2 Press [ ] to move to the language you want and press [ ].
4 4.1 Screen Setup Configure the screen settings such as brightness and color tone. Brightness You can adjust the general brightness of the picture. (Range: 0~100) A higher value will make the picture appear brighter. SAMSUNG This menu is not available when MAGIC Bright is set to Dynamic Contrast mode. 4.1.1 Configuring Brightness 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen.
4 4.2 Screen Setup Contrast Adjust the contrast between the objects and background. (Range: 0~100) A higher value will increase the contrast to make the object appear clearer. SAMSUNG This menu is not available when MAGIC Bright is in Cinema or Dynamic Contrast mode. SAMSUNG This menu is not available when MAGIC Color is in Full or Intelligent mode. 4.2.1 Configuring Contrast 1 Press any button on the front of the product to display the OSD guide.
4 4.3 Screen Setup Sharpness Make the outline of objects more clear or blurry. (Range: 0~100) A higher value will make the outline of objects clearer. SAMSUNG This menu is not available when MAGIC Bright is in Cinema or Dynamic Contrast mode. SAMSUNG This menu is not available when MAGIC Color is in Full or Intelligent mode. 4.3.1 Configuring Sharpness 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen.
4 4.4 Screen Setup SAMSUNG MAGIC Bright This menu provides an optimum picture quality suitable for the environment where the product will be used. You can customize the brightness to suit your preferences. 4.4.1 Configuring SAMSUNG MAGIC Bright 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen. 2 3 Press [ ] to move to Picture and press [ ] on the product.
4 4.5 Screen Setup Coarse Adjust the screen frequency. This menu is available in Analog mode only. 4.5.1 Adjusting Coarse 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen. 2 3 Press [ ] to move to Picture and press [ ] on the product. Press [ ] to move to Coarse and press [ ] on the product. The following screen will appear.
4 4.6 Screen Setup Fine Fine-adjust the screen to obtain a vivid picture. This menu is available in Analog mode only. 4.6.1 Adjusting Fine 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen. 2 3 Press [ ] to move to Picture and press [ Press [ ] to move to Fine and press [ ] on the product. ] on the product. The following screen will appear.
5 Configuring Tint SAMSUNG Adjust the tint of the screen. This menu is not available when MAGIC Bright is set to Cinema or Dynamic Contrast mode. 5.1 SAMSUNG MAGIC Color SAMSUNG MAGICColor is a new picture-quality improvement technology developed independently by Samsung, which delivers vivid natural colors without picture quality degradation. 5.1.1 Configuring SAMSUNG MAGIC Color 1 Press any button on the front of the product to display the OSD guide.
5 5.2 Configuring Tint Red Adjust the value of the color red in the picture. (Range: 0~100) A higher value will increase the intensity of the color. SAMSUNG This menu is not available when MAGIC Color is in Full or Intelligent mode. 5.2.1 Configuring Red 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen. 2 3 Press [ ] to move to COLOR and press [ Press [ ] to move to Red and press [ ] on the product.
5 5.3 Configuring Tint Green Adjust the value of the color green in the picture. (Range: 0~100) A higher value will increase the intensity of the color. SAMSUNG This menu is not available when MAGIC Color is in Full or Intelligent mode. 5.3.1 Configuring Green 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen. 2 3 Press [ ] to move to COLOR and press [ Press [ ] to move to Green and press [ ] on the product.
5 5.4 Configuring Tint Blue Adjust the value of the color blue in the picture. (Range: 0~100) A higher value will increase the intensity of the color. SAMSUNG This menu is not available when MAGIC Color is in Full or Intelligent mode. 5.4.1 Configuring Blue 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen. 2 3 Press [ ] to move to COLOR and press [ Press [ ] to move to Blue and press [ ] on the product.
5 5.5 Configuring Tint Color Tone Adjust the general color tone of the picture. SAMSUNG This menu is not available when MAGIC Color is in Full or Intelligent mode. 5.5.1 Configuring the Color Tone Settings 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen. 2 3 Press [ ] to move to COLOR and press [ ] on the product. Press [ ] to move to Color Tone and press [ ] on the product. The following screen will appear.
5 5.6 Configuring Tint Gamma Adjust the mid-range brightness (Gamma) of the picture. 5.6.1 Configuring Gamma 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen. 2 3 Press [ ] to move to COLOR and press [ ] on the product. Press [ ] to move to Gamma and press [ ] on the product. The following screen will appear.
6 6.1 Resizing or Relocating the Screen H-Position & V-Position H-Position: Move the screen to the left or right. V-Position: Move the screen up or down. This menu is available in Analog mode only. 6.1.1 Configuring H-Position & V-Position 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen. 2 3 Press [ ] to move to SIZE&POSITION and press [ ] on the product.
6 6.2 Resizing or Relocating the Screen Menu H-Position & Menu V-Position Menu H-Position: Move the menu position to the left or right. Menu V-Position: Move the menu position up or down. 6.2.1 Configuring Menu H-Position & Menu V-Position 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen. 2 3 Press [ ] to move to SIZE&POSITION and press [ ] on the product.
7 7.1 Setup and Reset Reset Return all the settings for the product to the default factory settings. 7.1.1 Initializing Settings (Reset) 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen. 2 3 Press [ ] to move to SETUP&RESET and press [ Press [ ] to move to Reset and press [ ] on the product. ] on the product. The following screen will appear.
7 7.2 Setup and Reset Language Set the menu language. A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC. 7.2.1 Changing the Language 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen. 2 3 Press [ ] to move to SETUP&RESET and press [ Press [ ] to move to Language and press [ ] on the product. ] on the product.
7 7.3 Setup and Reset Display Time Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified period of time. Display Time can be used to specify the time after which you want the OSD menu to disappear. 7.3.1 Configuring Display Time 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen.
7 7.4 Setup and Reset Menu Transparency Set the transparency for the menu windows: 7.4.1 Changing Menu Transparency 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen. 2 3 Press [ ] to move to SETUP&RESET and press [ Press [ ] to move to Menu Transparency and press [ ] on the product. ] on the product. The following screen will appear.
7 7.5 Setup and Reset Power Key The power button on the product is used to perform two functions. The default setting is Power Off. 7.5.1 Enabling Power Key 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen. 2 3 Press [ ] to move to SETUP&RESET and press [ Press [ ] to move to Power Key and press [ ] on the product. ]. The following screen will appear.
8 8.1 INFORMATION Menu and Others INFORMATION View the current input source, frequency and resolution. 8.1.1 Displaying INFORMATION 1 Press any button on the front of the product to display the OSD guide. Next, press [ MENU ] to display the corresponding menu screen. 2 Press [ ] to move to INFORMATION. The current input source, frequency and resolution will appear. PICTURE COLOR Analog 64.
9 9.1 Installing the Software Natural Color 9.1.1 What is Natural Color? One of the problems with using a PC is that the colors you see on the screen are different from the colors of printed pictures or source images input through a scanner or digital camera. Natural Color is a color management system developed by Samsung Electronics to resolve this problem.
9 9.2 Installing the Software MultiScreen The MultiScreen program can be installed on the VDI server's virtual machine or on a host PC with a compatible Windows-series operating system. Virtual Desktop Infrastructure: a PC equipped with VMware View and Teradici Hostcard MultiScreen MultiScreen enables users to use the monitor by partitioning multiple sections. 9.2.1 Installing the Software 1 2 Insert the installation CD into the [CD-ROM] drive. Select the "MultiScreen" setup program.
9 Installing the Software "Hardware" At least 32MB of memory At least 60MB of free space on the hard disk drive 9.2.2 Removing the Software Click [Start], select [Settings]/[Control Panel], and then double-click [Add or Remove Programs]. Select "MultiScreen" from the program list and click the [Add/Delete] button.
10 Troubleshooting Guide 10.1 Requirements Before Contacting Samsung Customer Service Center 10.1.1 Testing the Product Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Check if your product is operating normally by using the product test function. If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.
10 Troubleshooting Guide Screen issue Issues Solutions The power LED is off. The screen will not switch on. Check that the power cable is connected properly. (Refer to "3.2 Connecting and Using a PC") The message "Check Signal Cable" appears. Check that the cable is properly connected to the product. (Refer to "3.2 Connecting and Using a PC") Check that the device connected to the product is powered on. Not Optimum Mode is displayed.
10 Troubleshooting Guide Issues There is no image on the screen and the power LED blinks every 0.5 to 1 second. Solutions The product is operating in power-saving mode. Press any key on the keyboard or move the mouse to return to normal operating mode. Sound issue Issues There is no sound. Solutions Check the connection of the audio cable or adjust the volume. Check the volume. The volume is too low. Adjust the volume.
10 Troubleshooting Guide 10.2 Q & A Question How can I change the frequency? Answer Set the frequency on your graphics card. Windows XP: Go to Control Panel Themes Display Settings Appearance and Advanced Monitor, and adjust Refresh rate under Monitor settings. Windows ME/2000: Go to Control Panel Settings Advanced Display Monitor, and adjust Refresh rate under Monitor settings.
10 Troubleshooting Guide Question How can I change the resolution? Answer Windows XP: Go to Control Panel Themes Display Appearance and Settings, and adjust the resolution. Windows ME/2000: Go to Control Panel Display Settings, and adjust the resolution. Windows Vista: Go to Control Panel Personalization Personalize Appearance and Display Settings, and adjust the resolution.
11 Specifications 11.1 General Model Name Image Size Panel Display area NC221 / NC221-S NC241 / NC241-TS / NC241-TW 22 Class (21.5 Inches / 54.6 cm) 24 Class (23.5 Inches / 59.8 cm) 476.64 mm (H) x 268.11 mm (V) 521.28 mm (H) x 293.22 mm (V) 18.8 inches (H) x 10.6 inches (V) 20.5 inches (H) x 11.5 inches (V) Display Color 16.7M Maximum Pixel Clock 148.50 MHz (Analog / Digital) Server connector Gigabit Ethernet port (LAN Port) This product uses 100 to 240V.
11 Specifications Plug-and-Play This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system optimizes the monitor settings. Monitor installation takes place automatically. However, you can customize the installation settings if desired. Panel Dots (Pixels) Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel.
11 Specifications 11.2 PowerSaver The power-saving function of this product reduces power consumption by switching off the screen and changing the color of the power LED if the product is not used for a specified period of time. The power is not turned off in power-saving mode. To switch the screen back on, press any key on the keyboard or move the mouse. Power-saving mode functions only when the product is connected to a PC that has a power-saving function.
11 Specifications 11.3 Standard Signal Mode Table This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Therefore, a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for the screen size of your product. Check the frequency when you exchange a CDT monitor (connected to a PC) for an LCD monitor.
11 Specifications Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1280 x 720 45.000 60.000 74.250 +/+ VESA, 1280 x 800 49.702 59.810 83.500 -/+ VESA,1280 x 1024 63.981 60.020 108.000 +/+ VESA,1280 x 1024 79.976 75.025 135.000 +/+ VESA,1440 x 900 55.935 59.887 106.500 -/+ VESA,1600 x 900 RB 60.000 60.000 108.000 +/+ VESA,1680 x 1050 65.290 59.954 146.250 -/+ VESA,1920 x 1080 67.500 60.000 148.
Appendix Contact SAMSUNG WORLD WIDE Web site: http://www.samsung.com If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. NORTH AMERICA U.S.
Appendix LATIN AMERICA PANAMA 800-7267 800-0101 PARAGUAY 009-800-542-0001 PERU 0800-777-08 PUERTO RICO 1-800-682-3180 TRINIDAD & TOBAGO 1-800-SAMSUNG (726-7864) URUGUAY 000-405-437-33 VENEZUELA 0-800-SAMSUNG (726-7864) EUROPE AUSTRIA 0800-SAMSUNG (0800-7267864) BELGIUM 02-201-24-18 BOSNIA 055 233 999 BULGARIA CROATIA 072 726 786 CYPRUS 8009 4000 only from landline, toll free CZECH 800 - SAMSUNG (800-726786) Samsung Electronics Czech and Slovak,
Appendix EUROPE LATVIA 8000-7267 LITHUANIA 8-800-77777 LUXEMBURG 261 03 710 MONTENEGRO 020 405 888 NETHERLANDS 0900-SAMSUNG (0900-7267864) (€ 0,10/Min) NORWAY 815 56480 POLAND 801-172-678* lub +48 22 607-93-33 * !"# $ % ', #/;<; /# /#= PORTUGAL 808 20 7267 ROMANIA 08008 726 78 64 (08008 SAMSUNG) Apel GRATUIT SERBIA 011 321 6899 SLOVAKIA 0800 - SAMSUNG (0800-726 786) SLOVENIA 080 697 267 (brezplačna številka) 090 726 786 (0,39 EUR/min) klicni center vam je na vol
Appendix CIS MOLDOVA 0-800-614-40 MONGOLIA +7-495-363-17-00 RUSSIA 8-800-555-55-55 (VIP care 8-800-555-55-88) TAJIKISTAN 8-10-800-500-55-500 UKRAINE 0-800-502-000 UZBEKISTAN 8-10-800-500-55-500 (GSM: 7799) CHINA CHINA 400-810-5858 HONG KONG (852) 3698 4698 MACAU 0800 333 S.E.
Appendix S.W.A BANGLADESH INDIA 09612300300 1800 3000 8282 - Toll Free 1800 266 8282 - Toll Free SRI LANKA 94117540540 MENA ALGERIA 021 36 11 00 BAHRAIN 8000-GSAM (8000-4726) EGYPT 08000-7267864 16580 IRAN 021-8255 [CE] JORDAN 0800-22273 06 5777444 KUWAIT 183-CALL (183-2255) MOROCCO 080 100 22 55 OMAN 800-SAMSUNG (800 - 726 7864) PAKISTAN 0800-Samsung (72678) QATAR 800-CALL (800-2255) SAUDI ARABIA 8002474357 SYRIA 18252273 TUNISIA 80-1000-12 TURKEY 444 77 11 U.A.
Appendix AFRICA MOZAMBIQUE 847267864 / 827267864 NAMIBIA 08 197 267 864 NIGERIA 0800-726-7864 REUNION 262508869 RWANDA 9999 SENEGAL 800-00-0077 SOUTH AFRICA 0860 SAMSUNG (726 7864) SUDAN 1969 TANZANIA 0800 755 755 / 0685 889 900 UGANDA 0800 300 300 ZAMBIA 0211 350370 Appendix 110
Appendix Responsibility for the Pay Service (Cost to Customers) When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc. If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.
Appendix Correct Disposal Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Appendix Terminology OSD (On Screen Display) On screen display (OSD) allows you to customize on-screen settings to optimize the picture quality as required. You can change the screen brightness, tint, size and many other settings using menus displayed on the screen. Coarse Coarse refers to the frequency of radio wave vibrations per second. A higher frequency transmits a larger amount of data and is reflected easier.
Appendix Vertical Frequency One image is made of numerous horizontal lines. The vertical frequency is measured in Hz and represents how many images can be created per second by those horizontal lines. A vertical frequency of 60 means that an image is transmitted 60 times per second. The vertical frequency is also called "refresh rate" and affects screen flicker. Resolution Resolution is the number of horizontal pixels and vertical pixels that form a screen. It represents the level of display detail.
Index Symbols I "PCoIP" 32 INFORMATION 91 Installation 22 B Before Connecting 68 L Blue 81 Language 87 Brightness 72 M C Menu Transparency 89 Checking the Contents 18 MultiScreen 93 Cleaning 8 Coarse 76 Color Tone 82 N Natural Color 92 Configuring Volume in the Initial Screen 91 Connect to the host PC using a LAN cable 31 Connecting and Using a PC 69 Connection to Use "PCoIP" 28 Contact SAMSUNG WORLD WIDE 105 P Parts 19 Power Key 90 Contrast 73 Copyright 7 Q Correct posture to use the pr
Index T Terminology 113 W What is a "PC over IP"? 27 Index 116
