ML-330x Series ML-331x Series ML-371x Series User’s Guide Basic imagine the possibilities This guide provides information concerning installation, basic operation and troubleshooting on windows.
Contents 1. Introduction 2 3.
93 Regulatory information 104 Copyright
1. Introduction This chapter provides information you need to know before using the machine.
Key benefits Environmentally friendly - For duplex printing, 15 ppm (A4) or 16 ppm (Letter). ML-371xD/ ML-371xND/ ML-371xDW: - For single-side printing, 35 ppm (A4) or 37 ppm (Letter). - For duplex printing, 17 ppm (A4) or 18 ppm (Letter). Convenience • To save toner and paper, this machine supports Eco feature. • To save paper, you can print multiple pages on one single sheet of paper (see Advanced Guide).
Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 85). • Print watermark: You can customize your documents with words, such as “Confidential” (see Advanced Guide). • Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see Advanced Guide).
Features by models Some features and optional goods may not be available depending on model or country. Features ML-331xD ML-331xND ML-371xD ML-371xND ML-371xDW Hi-Speed USB 2.0 ● ● ● ● ● IEEE 1284 parallel connector ○ ○ ○ ○ ○ ● ● ● Network Interface Ethernet 10/100 Base TX wired LAN Network Interface Ethernet 10/100/1000 Base TX wired LAN ● Network Interface 802.
Useful to know The machine does not print. A paper jam has occurred. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 44). • Open and close the front door. • Remove the driver and install it again (see "Installing the driver locally" on page 23). • Select your machine as your default machine in your Windows. • Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 68).
About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user’s guide are explained in the glossary chapter. • All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.
Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 1. Introduction 10 4 Operating environment Warning 3 Important safety symbols Do not use if the power cord is damaged or if the electrical outlet is not grounded.
Safety information 1. Introduction 11 Do not remove the plug by pulling on the cord; do not handle the plug with wet hands. Do not allow pets to chew on the AC power, telephone or PC interface cords. This could result in electric shock or fire. This could result in electric shock or fire and/or injury to your pet.
Safety information 1. Introduction 12 6 Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Installation / Moving Warning Be care when replacing paper or removing jammed paper. New paper has sharp edges and can cause painful cuts. When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch. Burns can occur.
Safety information 1. Introduction Do not place the machine on an unstable surface. Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110 V machine, then the gauge should be 16 AWG or larger. The machine could fall, causing injury or machine damage. The machine should be connected to Otherwise, it can cause damage to the machine, and could result in electric shock or fire.
Safety information 1. Introduction 14 8 Keep the power cable and the contact surface of the plug clean from dust or water. Supply usage Otherwise, this could result in electric shock or fire. • Do not remove any covers or guards that are fastened with screws. • Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock. The machine should only be repaired by a Samsung service technician.
Safety information When toner gets on your clothing, do not use hot water to wash it. Hot water sets toner into fabric. Use cold water. 1.
Machine overview 1. Introduction 9 Accessories Power cord Quick installation guide Software CDa Misc. accessoriesb a. The software CD contains the printer driver and applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
Machine overview 1. Introduction 10 Front view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country.
Machine overview 1. Introduction 11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country.
Control panel overview This control panel may differ from your machine depending on its model. There are various types of control panels. 1. Introduction Stops an operation at any time and there are more functions. 2 • Cancels the current job. (Cancel) 12 Type A 3 (Power) 2 4 4 (Status LED) 3 5 (Jam LED) 5 1 Eco • Prints demo page: Press and hold this button for about 5 seconds until the status LED blinks, and release.
Control panel overview 1. Introduction 13 4 Type B (Back) 5 Enters eco mode to reduce toner consumption and paper usage (see "Eco options" on page 47). Eco 1 9 2 6 3 7 5 (Cancel) (Power) 4 8 (Status LED) 6 9 Arrows 7 8 1 Display 2 3 (Menu) OK Shows the current status and prompts during an operation. Enters menu mode and scrolls through the available menus. Confirms the selection on the display. Sends you back to the upper menu level. Stops an operation at any time.
Control panel overview 1. Introduction 21 14 Enters eco mode to reduce toner consumption and paper usage (see "Eco options" on page 47). 5 Type C Eco 6 1 2 3 10 4 9 5 (Cancel) 7 (Power) 8 (Status LED) 9 6 (WPS) Stops an operation at any time. You can turn the power on and off with this button. Shows the status of your machine (see "Status LED" on page 75).
Turning on the machine 1 Connect the machine to the electricity supply first. 2 Press the Turn the switch on if the machine has a power switch. (Power) button, then release. 1.
Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Advanced Guide). 1. Introduction 23 The software CD should automatically run and an installation window will appear. 3 Select Install Now. 4 Read License Agreement, and select I accept the terms of the License Agreement. Then, click Next.
Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 16 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. 3 4 Follow the instructions in the installation window. Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 23).
2. Menu overview and basic setup After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options.
Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. 2. Menu overview and basic setup Items Options Menu Map Configuration • These menus can be accessed by pressing (Menu) button. Press the arrows until the needed menu item appears and press OK. • An asterisk (*) appears next to the currently selected menu. Supplies Info. Demo Page Information PCL Font PS Font • Some menus may not appear on the display depending on options or models.
Menu overview Items Graphic Options Items TCP/IP (IPv4) Darken Text TCP/IP (IPv6) Language Ethernet Speed Power Save 802.1x Network Wireless Altitude Adj. Clear Setting Auto CR Network Conf. Job Timeout Net. Activate Maintenance Http Activate Toner Save Customa Eco Setup Clear Setting Emulation Options Resolution Wakeup Event System Setup 2. Menu overview and basic setup Emulation Type Setup Active Job Job Management Stored Job File Policy a. You can start applications.
Printing a demo page Print a demo page to make sure that the machine is operating correctly. 1 2 3 Press (Menu) button on the control panel. Press Information > OK > Demo Page > OK. Press Print? > Yes > OK. A demo page prints out. If your machine does not have a display screen, press and hold (Cancel) button for about 5 seconds until the status LED blinks, and release. 2.
Changing the display language To change the language that is displayed on the control panel, follow these steps: For models that do not have the display screen on the control panel, this feature is not applicable. 1 2 3 Press (Menu) button on the control panel. Press System Setup > OK > Language > OK. Press OK to select the language you want. 2.
Media and tray This chapter provides information on how to load print media into your machine. 2. Menu overview and basic setup 2 1 • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.
Media and tray 2. Menu overview and basic setup 33 2 Paper quantity indicator shows the amount of paper in the tray. 1 1 Full 2 Empty 2 Loading paper in the tray/ optional tray 1 2 Pull out the paper tray. 3 Place paper with the side you want to print on facing down. Flex or fan the edge of the paper stack to separate the pages before loading papers.
Media and tray 4 2. Menu overview and basic setup Slide the paper length guide until it lightly touches the end of the paper stack. 34 • Do not push the paper width guide too far causing the media to warp. • If you do not adjust the paper width guide, it may cause paper jams. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. 5 Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to bend.
Media and tray The settings set from the machine driver override the settings on the control panel. a To print from an application, open an application and start the print menu. b Open Printing Preferences (see "Opening printing preferences" on page 19). c Press the Paper tab in Printing Preferences, and select an appropriate paper type. 3 Loading in multi-purpose tray The multi-purpose tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes.
Media and tray 1 Open the multi-purpose tray and unfold the multi-purpose tray extension, as shown. 2. Menu overview and basic setup 36 3 Flex or fan the edge of the paper stack to separate the pages before loading paper. 4 Load the paper. Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. 5 Set the paper type and size from the control panel (see "Setting the paper size and type" on page 16).
Media and tray 2. Menu overview and basic setup 37 • When using special media, we recommend you feed one sheet at a time (see "Print media specifications" on page 4). The settings set from the machine’s driver override the settings on the control panel. a To print from an application, open an application and start the print menu. b Open Printing Preferences (see "Opening printing preferences" on page 19). c Press the Paper tab in Printing Preferences and select an appropriate paper type.
Media and tray Types Tray 1 2. Menu overview and basic setup Optional tray Thicker To print an envelope, place it as shown in the following figure. Multi-purpose tray ? Thin ? ? ? Bond ? ? ? Color CardStock 38 ? ? ? ? Labels ? Transparency ? Envelope ? Preprinted ? Cotton ? Recycled ? ? ? Archive ? ? ? ( ?: Included, Blank: Not available) Envelope Printing successfully on envelopes depends upon the quality of the envelopes.
Media and tray 2. Menu overview and basic setup • 39 Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. 2 1 1 Acceptable 2 Unacceptable 1 • 1 Pressure lever • Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machine’s fusing temperature for 0.1 second (about 170°C (338 °F)).
Media and tray Transparency To avoid damaging the machine, use only transparencies designed for use in laser printers. 2. Menu overview and basic setup 40 • Do not use transparencies that separate from the backing sheet. • To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out.
Media and tray - Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams. - Curl: Must lie flat with no more than 13 mm of curl in any direction. - Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams.
Media and tray Preprinted paper 2. Menu overview and basic setup 5 When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. 42 Setting the paper size and type After loading paper in the paper tray, set the paper size and type using the control panel buttons.
Basic printing 6 Printing 2. Menu overview and basic setup 4 1 2 3 Open the document you want to print. Select Print from the File menu. Select your machine from the Select Printer list. The basic print settings including the number of copies and print range are selected within the Print window. To take advantage of the advanced printing features, click Properties or Preferences from the Print window (see "Opening printing preferences" on page 19).
Basic printing 2. Menu overview and basic setup 7 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • ) in the Windows task bar. You can also cancel the current job by pressing the control panel.
Basic printing 8 Opening printing preferences 2. Menu overview and basic setup 4 45 Click Properties or Preferences. • The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. • When you select an option in Printing Preferences, you may see a warning mark or . An mark means you can select that certain option but it is not recommended, and an mark means you cannot select that option due to the machine’s setting or environment.
Basic printing 1 2 Change the settings as needed on each tab. 2. Menu overview and basic setup 46 9 Using help Enter a name for the item in the Presets input box. Click the option you want to know on the Printing Preferences window and press F1 on your keyboard. 10 3 Click (Add). When you save Presets, all current driver settings are saved. Select more options and click (Update), settings will be added to the Presets you made.
Basic printing 1 2 3 Press (Menu) button on the control panel. Press System Setup > OK > Eco Setup > OK. 2. Menu overview and basic setup 47 Setting eco mode on the driver Open the Eco tab to set eco mode. When you see the eco image ( ), that means the eco mode is currently enabled. Press OK select the mode you want. • Default Mode: Select this to turn on or off the eco mode. (Duplex (long edge)/Toner save/2-up/Skip blank pages) - Off: Set the eco mode off. - On: Set the eco mode on.
Basic printing ► Result simulator Result Simulator shows the results of reduced emission of carbon dioxide, used electricity, and the amount of saved paper in accordance with the settings you selected. • The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the eco mode is disabled. • Refer to the calculation coefficient about CO2, energy, and paper from IEA, the index of Ministry of Internal Affairs and Communication of Japan and www.
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.
Ordering supplies and accessories 3. Maintenance 50 Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
Available supplies 3. Maintenance When supplies reach the end of their life spans, you can order the following types of supplies for your machine: Type Average yielda Part name Standard yield toner cartridge Approx. 2,000 pages MLT-D205S High yield toner cartridge Approx. 5,000 pages MLT-D205L Extra high yield Approx. 10,000 pages MLT-D205E toner cartridgeb a. Declared yield value in accordance with ISO/IEC 19752. b. The toner cartridge is available only for ML-371x Series and ML-3310ND/SIT.
Available accessories 3. Maintenance You can purchase and install accessories to enhance your machine’s performance and capacity. Some features and optional goods may not be available depending on models or countries (see "Features by models" on page 7). Accessory Memory module Tray 2 Function Extends your machine’s memory capacity. • CLP-MEM201: 128 MB • CLP-MEM202: 256 MB If you are experiencing frequent paper supply problems, you can attach an additional tray.
Available maintenance parts 3. Maintenance 53 To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. 3. Maintenance 2 54 Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge.
Redistributing toner 3 Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine. 4 Close the front cover. Ensure that the cover is securely closed. 3.
Replacing the toner cartridge Click this link to open an animation about replacing a toner cartridge. 3. Maintenance 56 3 Remove the label from the toner cartridge as shown below. 4 Thoroughly shake side to side the cartridge five or six times to distribute the toner evenly inside the cartridge. When a toner cartridge has reached the end of life, the machine will stop printing. 1 Open the front cover and pull the toner cartridge out.
Replacing the toner cartridge 5 Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine. 6 Close the front cover. Make sure that the cover is securely closed. 3.
Upgrading a memory module Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. 3. Maintenance 4 Order information is provided for additional memory module. (See "Available accessories" on page 52.) 58 Holding the memory module by the edges, align the memory module on the slot at about a 30-degree tilt. Make sure that the notches of the module and the grooves on the slot fit each other.
Upgrading a memory module 6 7 Replace the control board cover. Reconnect the power cord and machine cable and turn the machine on. 3.
Monitoring the supplies life To view the supply life indicators, follow the steps below: 1 2 3 4 Press (Menu) on the control panel. Press System Setup > OK > Maintenance > OK. Press Supplies Info > OK. Press OK to select the option you want. For models that do not support the display screen on the control panel, this feature is not applicable. 3.
Setting the toner low alert 3. Maintenance 61 If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. 1 2 3 4 Press (Menu) on the control panel. Press System Setup > OK > Maintenance > OK. Press Toner Low Alert > OK. Select the option you want, then press OK. For models that do not support the display screen on the control panel, this feature is not applicable.
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty enviroment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Cleaning the machine 3. Maintenance • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. While cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the machine. • Do not touch the green surface underside of the toner cartridge.
Cleaning the machine 4 Cleaning the pickup roller 1 Turn the machine off and unplug the power cord. Wait for the machine to cool down. 2 Pull out tray 1. 3. Maintenance 3 Clean the pickup roller with a soft, lint-free cloth. 4 Insert the tray back into the machine.
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 67 • Clearing paper jams 68 • Understanding the status LED 74 • Understanding display messages 77 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
Tips for avoiding paper jams 4. Troubleshooting By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 32). • Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray. • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading.
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4. Troubleshooting 1 If the paper does not exit, go to the next step. 2 1 In tray 1 Click this link to open an animation about clearing a jam. Open and close the front cover. The jammed paper is automatically ejected from the machine. Pull out tray 1 .
Clearing paper jams 3 Remove the jammed paper by gently pulling it straight out. 4. Troubleshooting 69 2 In optional tray2 Click this link to open an animation about clearing a jam. 1 2 Pull out optional tray 2. Remove the jammed paper from the machine. If the paper does not move when you pull, or if you do not see the paper in this area, check the fuser area around the toner cartridge (see "Inside the machine" on page 70). 4 Insert tray 1 back into the machine until it snaps into place.
Clearing paper jams 3 4 4. Troubleshooting Pull tray 1 half-way out. 70 1 If the paper is not feeding properly, pull the paper out of the machine. 2 Open and close the front cover to resume printing. Pull the paper straight up and out. 4 5 Insert the trays back into the machine. Printing automatically resumes. Inside the machine Click this link to open an animation about clearing a jam. 3 In the multi-purpose tray Click this link to open an animation about clearing a jam.
Clearing paper jams 1 4. Troubleshooting 3 Open the front cover and pull the toner cartridge out. Replace the toner cartridge and close the front cover. Printing automatically resumes. 5 In the exit area 3 Click this link to open an animation about clearing a jam. 1 2 Open and close the front cover. The jammed paper is automatically ejected from the machine. If you do not see the jammed paper, go to the next step. Remove the jammed paper by gently pulling it straight out.
Clearing paper jams 4. Troubleshooting If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step. 3 4 Pull the duplex unit out of the machine. 2 Remove the jammed paper from the duplex unit. Open the rear cover. Remove the jammed paper as shown in the following figure. 2 1 1 3 3 5 1 Close the rear cover. Printing automatically resumes. 6 In the duplex unit area Click this link to open an animation about clearing a jam.
Clearing paper jams If the paper does not come out with the duplex unit, remove the paper from the bottom of the machine. 4. Troubleshooting 5 Remove the jammed paper as shown in the following figure. 2 1 1 3 3 If you still do not see the paper, go to the next step. 3 Insert the duplex unit into the machine. 4 Open the rear cover. 6 73 Close the rear cover. Printing automatically resumes.
Understanding the status LED 4. Troubleshooting The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the computers’s Samsung Printer Status or Smart Panel program window. • If the problem persists, call a service representative.
Understanding the status LED 4. Troubleshooting 75 7 Status LED Status Description Off The machine is off-line. Blinking Green On Blinking (Status LED) • When the backlight slowly blinks, the machine is receiving data from the computer. • When the backlight blinks rapidly, the machine is printing data. • The machine is on-line and can be used. • A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message.
Understanding the status LED 4. Troubleshooting 76 a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/ IEC 19752. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing.
Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. 4. Troubleshooting Message Paper Jam in Tray 2 9 Paper Jam Checking display messages in MP tray • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.
Understanding display messages 4. Troubleshooting Toner-related messages Message Meaning Suggested solutions Install Toner A toner cartridge is not installed. Install a toner cartridge. Not Compatible The toner cartridge you have installed is not for your machine. Install a Samsung-genuine toner cartridge, designed for your machine.
Understanding display messages Message Meaning 4. Troubleshooting 79 Suggested solutions The indicated toner cartridge has almost reached • You can choose Stop or Continue as shown on the control panel. If you select Stop, the printer stops printing and you cannot print any more its estimated cartridge life. The machine might stop without changing the cartridge. If you select Continue, the printer printing. keeps printing but the printing quality cannot be guaranteed.
Understanding display messages Tray-related messages Message Paper Empty Meaning There is no paper in tray 1. Load paper in tray 1 (see "Loading paper in the tray/ optional tray" on page 33). There is no paper in tray 2. Load paper in tray 2 (see "Loading paper in the tray/ optional tray" on page 33). There is no paper in the multi-purpose tray. Load paper in the multipurpose tray (see "Loading in multipurpose tray" on page 35).
Understanding display messages Network-related messages Message Network Problem IP Conflict Meaning Message Suggested solutions The network IP Check the IP address and address you have set is reset it if necessary (see being used by Advanced Guide). someone else. Fail to authenticate. 802.1x Network Error Check the network authentication protocol. If the problem persists, contact your network administrator. Misc.
5. Appendix This chapter provides product specifications and information concerning applicable regulations.
Specifications 5. Appendix 83 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com/printer for possible changes in information. Items Dimension Width x Length x Height Weight Machine with consumables Ready mode Noise Levela Temperature Humidity Print mode Description • ML-330x/ ML-331xD: 366 x 368 x 240.6 mm (14.40 x 14.48 x 9.47 inches) without optional tray • ML-331xND/ ML-371xD/ ML-371xND/ ML-371xDW: 366 x 368 x 252.
Specifications 5. Appendix Items Power ratingb Power consumption Wireless d Description 110 volt models AC 110 - 127 V 220 volt models AC 220 - 240 V Average operating mode Less than 550 W Ready mode Less than 60 W Power save mode Less than 3.5 W Power off mode Less than 0.4 W (0.1 Wc) Module U98Z058 a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. b.
Specifications 5. Appendix 2 Print media specifications Print media weight/Capacitya Type Size Dimensions Tray1 / Optional tray Plain paper Letter 216 x 279 mm (8.5 x 11 inches) Legal 216 x 356 mm (8.5 x 14 inches) US Folio 216 x 330 mm (8.5 x 13 inches) A4 210 x 297 mm (8.27 x 11.69 inches) Oficio 216 x 343 mm (8.5 x 13.5 inches) JIS B5 182 x 257 mm (7.17 x 10.12 inches) ISO B5 176 x 250 mm (6.93 x 9.84 inches) Executive 184 x 267 mm (7.25 x 10.5 inches) A5 148 x 210 mm (5.83 x 8.
Specifications 5. Appendix Print media weight/Capacitya Type Size Dimensions Tray1 / Optional tray Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.38 x 9.02 inches) Envelope C6 114 x 162 mm (4.49 x 6.38 inches) Thick paper Refer to the Plain paper section Multi-purpose trayb Not available in tray1/optional tray.
Specifications 5. Appendix Print media weight/Capacitya Type Size Dimensions Multi-purpose trayb Tray1 / Optional tray Refer to the Plain paper section Labelsc Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5 Not available in tray1/optional tray.
Specifications 5. Appendix 88 3 System requirements Microsoft® Windows® Requirement (recommended) Operating system CPU RAM free HDD space Windows® 2000 Intel® Pentium® II 400 MHz (Pentium III 933 MHz) 64 MB (128 MB) 600 MB Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.
Specifications 5. Appendix • Windows Terminal Services is compatible with your machine. • For Windows 2000, Services Pack 4 or higher is required. Macintosh Requirements (Recommended) Operating system CPU • Intel® processors Mac OS X 10.3 ~ 10.4 • PowerPC G4/ G5 RAM • 128 MB for a powerPC based Mac (512 MB) Free HDD space 1 GB • 512 MB for an Intel-based Mac (1 GB) • Intel® processors Mac OS X 10.5 • 867 MHz or faster Power PC G4/ G5 Mac OS X 10.
Specifications 5. Appendix Linux Items Requirements Fedora 4 ~ 12 (32/ 64 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) SuSE 10.0, 10.1 (32 bit) Operating system Ubuntu 5.04, 5.10, 6.04, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10 (32/64 bit) Mandriva 2005, 2006, 2007, 2008, 2009, 2009.1 (32/64 bit) Debian 4.0, 5.0 (32/64 bit) Redhat® Enterprise Linux WS 4, 5 (32/64 bit) SuSE Linux Enterprise Desktop 10, 11 (32/64 bit) CPU Pentium IV 2.
Specifications Items Free HDD space 5. Appendix Requirements Up to 100 MB 4 Network environment Network and wireless models only (see "Features by models" on page 7) You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Specifications • Ethernet 10/100/1000 Base-TX • 802.
Specifications Items 5.
Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. 5. Appendix When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 5 Laser safety statement The printer is certified in the U.S.
Regulatory information 7 5. Appendix 9 Ozone safety Recycling This product's ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. Recycle or dispose of the packaging material for this product in an environmentally responsible manner. 8 10 Power saver This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.
Regulatory information 5. Appendix 95 The United States of America only 11 Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in the european union and other european countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Regulatory information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Regulatory information The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF exposure limits as set by the FCC. 5.
Regulatory information 15 5. Appendix 98 18 Russia only Replacing the fitted plug (for UK only) Important 16 Germany only The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost the fuse cover, do not use the plug until you have another fuse cover. Contact the people from you purchased the machine.
Regulatory information Important warning: 5. Appendix 99 19 Declaration of conformity (European countries) You must earth this machine.
Regulatory information March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co., Ltd. representative. EC Certification Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal Equipment Directive (FAX) 5.
Regulatory information EEA/EFTA countries No limitations at this time 20 Regulatory compliance statements Wireless guidance Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. The following section is a general overview of considerations while operating a wireless device.
Regulatory information In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated.
Regulatory information 22 China only 5.
Copyright 5. Appendix 104 © 2010 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
Index 105 A features print media feature accessories ordering 52 front view C G cleaning general icons inside 62 outside 62 pickup roller 64 cleaning a machine 62 control panel 19 convention 9 5 85 maintenance parts memory 17 installing memory module memory upgrading menu overview 9 jam 68 67 58 58 28 multi-purpose tray J clearing paper tips for avoiding paper jams 53 loading 35 tips on using 35 using special media 37 N network L installing environment 91 Linux D
106 output support 85 preprinted paper 42 setting the paper size 42 setting the paper type 42 special media 37 transparency 40 Printing 43 replacing toner cartridge T toner cartridge redistributing toner replacing the cartridge 43 R rear view 18 regulatiory information 93 56 adjusting the width and length 32 changing the tray size 32 loading paper in multi-purpose tray 35 ordering an optional tray 52 setting the paper size and type 42 U understanding the status LED S 54 t
ML-330x Series ML-331x Series ML-371x Series User’s Guide Advanced imagine the possibilities This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on model or country.
Contents 2 63 Emulation 1. Software installation 64 Network 65 Admin setup 5 Installation for Macintosh 7 Reinstallation for Macintosh 8 Installation for Linux 10 Reinstallation for Linux 4. Special features 67 Altitude adjustment 68 Changing the font setting 2.
Contents 6.
1. Software installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Installing driver over the network17).
Installation for Macintosh 1. Software installation 5 1 Make sure that the machine is connected to your computer and powered on. Typical installation for a local printer and then click 11 Select OK. 2 3 Insert the supplied software CD into your CD-ROM drive. 4 5 6 7 8 9 Double-click the MAC_Installer folder > Installer OS X icon. 12 Click Continue on the Read Me window. 13 After the installation is finished, click Quit. Open the Applications folder > Utilities > Print Setup 14 Utility.
Installation for Macintosh Mac OS X 10.3, if Auto Select does not work properly, select 17 For Samsung in Printer Model and your machine name in Model Name. • For Mac OS X 10.4, if Auto Select does not work properly, select Samsung in Print Using and your machine name in Model. • For Mac OS X 10.5-10.6, if Auto Select does not work properly, select Select a driver to use... and your machine name in Print Using. Your machine appears on the Printer List, and is set as the default machine. 18 Click Add.
Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 3 Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop. 4 Double-click the MAC_Installer folder > Installer OS X icon. 5 Enter the password and click OK. 6 Click Continue. 7 Read the license agreement and click Continue.
Installation for Linux 1. Software installation 6 7 You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com/ printer). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to install the machine software.
Installation for Linux 4 5 Right-click the Smart Panel package and extract the package. Double click cdroot > Linux > smartpanel > install.sh. 3 Installing the Printer Settings Utility 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator.
Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. 3 Click the icon at the bottom of the desktop.
2. Using a network-connected machine This chapter gives you step-by-step instructions for setting up a network connected machine and software.
Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. Before using the programs below, set the IP address first. 1 2. Using a network-connected machine 12 2 SyncThru™ Web Admin Service Web-based machine management solution for network administrators.
Wired network setup 2. Using a network-connected machine You must set up the network protocols on your machine to use it on your network. Using this Network Configuration Report, you can find your machine’s MAC address and IP address. You can use network after connecting network cable to a corresponding port on your machine. For example: • • For models that do not have the display screen on the control panel, use the SyncThru™ Web Service or SetIP program.
Wired network setup 4 5 From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. 6 Click the icon (third from left) in the SetIP window to open the TCP/IP configuration window. 7 Enter the machine’s new information into the configuration window as follows. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. 2. Using a network-connected machine 14 Turn on the machine.
Wired network setup 3 Double-click the file and Safari will automatically open, then select Trust. The browser will open the SetIPapplet.html page that shows the printer’s name and IP address information. 4 Click the icon (third from left) in the SetIP window to open the TCP/IP configuration window. 5 Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding.
Wired network setup 5 The machine will automatically print the Network Configuration Report. 2.
Installing driver over the network 6 Windows 4 2. Using a network-connected machine 17 Read License Agreement, and select I accept the terms of the License Agreement. Then, click Next. The program searches for the machine. 1 Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address" on page 13). If the “Found New Hardware Wizard” appears during the installation procedure, click Cancel to close the window.
Installing driver over the network • Direct Input The Direct Input allows you to search for a specific machine on the network. - Search by IP address: Enter the IP address or the host name. Then click Next. To verify your machine’s IP address, print a network configuration report (see "Printing a network configuration report" on page 13). - Search by network path: To find a shared machine (UNC Path), enter the shared name manually or find a shared printer by clicking the Browse button. Then click Next.
Installing driver over the network 8 9 Click Agree to agree to the license agreement. Select Easy Install and click Install. Easy Install is recommended for most users. All components necessary for machine operations will be installed. If you select Custom Install, you can choose individual components to install. the message which warns that all applications will close 10 When on your computer appears, click Continue. Typical installation for a network printer and then 11 Select click OK.
Installing driver over the network Mac OS X 10.3, if Auto Select does not work properly, select 22 For Samsung in Printer Model and your machine name in Model Name. • For Mac OS X 10.4, if Auto Select does not work properly, select Samsung in Print Using and your machine name in Model. • For Mac OS X 10.5-10.6, if Auto Select does not work properly, choose Select Printer Software and your machine name in Print Using.
Installing driver over the network 11 12 When installation is done, click Finish. After the machine is added, click Finish. The Add printer wizard window opens. Click Next. UNIX Make sure your machine supports the UNIX operating system before installing the UNIX printer driver (see basic guide) Double-click the Unified Driver Configurator. Click Add Printer. 21 9 Add a network printer 1 2 3 4 5 6 7 8 2.
Installing driver over the network See administration guide of your UNIX OS for details. 4 Unpack the UNIX printer driver package archive. 2. Using a network-connected machine 22 8 Execute the “. /install –c” command to verify installation results. 9 Run ‘installprinter’ from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window referring to the following procedures. For example, on IBM AIX uses the following commands.
Installing driver over the network 2. Using a network-connected machine 23 d Execute the “. /install –d” command to uninstall the whole package. e To verify removal results, execute the “. /install –c” command. 6 Type the IP address or DNS name of the printer in the Device textbox for network-connected printers. On IBM AIX with jetdirect Queue type, only the DNS name is possible-numeric IP address is not allowed. To re-install it, use the command “. /install” to reinstall the binaries.
IPv6 configuration 2. Using a network-connected machine 7 IPv6 is supported properly only in Windows Vista or higher. 24 The Add Printer Wizard window appears. Follow the instructions in the window. If the machine does not work in the network environment, activate IPv6. Refer to the next section followed by. If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting (see "Network" on page 64).
IPv6 configuration 11 Setting IPv6 addresses 2. Using a network-connected machine 3 The machine supports the following IPv6 addresses for network printing and managements. • Link-local Address: Self-configured local IPv6 address (Address starts with FE80). • Stateless Address: Automatically configured IPv6 address by a network router. • Stateful Address: IPv6 address configured by a DHCPv6 server. • Manual Address: Manually configured IPv6 address by a user.
IPv6 configuration 12 Using SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 addresses (Link-local Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report (see "Printing a network configuration report" on page 13). 3 Enter the IPv6 addresses (e.g.,: http:// [FE80::215:99FF:FE66:7701]). Address must be enclosed in '[ ]' brackets. 2.
Wireless network setup 2. Using a network-connected machine 27 Wireless network name and network key Make sure your machine supports a wireless network. Wireless network may not be available depending on the model. Wireless networks require higher security, so when an access point is first set up, a network name (SSID), the type of security used, and a Network Key are created for the network. Locate this information before proceeding with the machine installation.
Wireless network setup From the computer 2. Using a network-connected machine 15 From the computer, we recommend using a USB cable with the program provided in the supplied software CD. See "Setup using Windows" on page 34. • With a USB cable: You can simply set up a wireless network using the program on the supplied software CD. Only Windows and Macintosh operating systems are supported (see "Setup using Windows" on page 34 or "Setup using Macintosh" on page 42).
Wireless network setup 2. Using a network-connected machine Choosing your type Machines with an display screen There are two methods available to connect your machine to a wireless network using the (WPS) button on the control panel.
Wireless network setup ► Connecting in PIN mode 1 Press and hold the (WPS) button on the control panel for more than 2 seconds. 2 The eight-digit PIN appears on the display. 2. Using a network-connected machine Machines without an display screen ► Connecting in PBC mode 1 You need to enter the eight-digit PIN within two minutes to the computer which is connected to the access point (or wireless router).
Wireless network setup ► Connecting in PIN mode 1 The network configuration report, including PIN, must be printed. In ready mode, press and hold the (Cancel or Stop/Clear) button on the control panel for about 5 seconds. You can find your machine’s PIN number. 2 Press and hold the (WPS) button on the control panel for more than 4 seconds until the status LED stays on. The machine starts connecting to the access point (or wireless router).
Wireless network setup 2. Using a network-connected machine Disconnecting from a network To disconnect the wireless network connection, press the button on the control panel for more than two seconds. • • (WPS) When the Wi-Fi network is in idle mode: The machine is immediately disconnected from the wireless network, and the WPS LED is off. 1 2 3 When the Wi-Fi network is being used: While the machine waits until the current job is finished, the light blinks fast on the WPS LED.
Wireless network setup 4 According to the network you selected, the WLAN security encryption type will be WEP or WPA. • - 5 3 Open System: Authentication is not used, and Encryption may or may not be used, depending on the need for data security. Enter the WEP Key after selecting Open System. SharedKey: Authentication is used. A device that has a proper WEP Key can access the network. Enter the WEP Key after selecting SharedKey. In case of WPA, enter the WPA Key.
Wireless network setup • SharedKey: Authentication is used. Enter the WEP Key after selecting SharedKey. 2. Using a network-connected machine 17 WPA-PSK or WPA2-PSK: You can select WPA-PSK or WPA2-PSK to authenticate the print server based on WPA Pre-Shared Key. This uses a shared secret key (generally called Pre-Shared Key passphrase), which is manually configured on the access point and each of its clients. c Enter the WPA Key. 6 Press OK. Disconnect the network cable (standard or crossover).
Wireless network setup 3 4 2. Using a network-connected machine 35 Insert the supplied software CD into your CD-ROM drive. If the search has failed, you may check if the USB cable is properly connected between the computer and machine, and follow the instructions on the window. Select the Wireless Setting and Installation option. 7 • • Install Now: If you have already set up the wireless network, click this button to install the machine’s driver to use the wireless network machine.
Wireless network setup • Encryption: Select the encryption (None, WEP64, WEP128, TKIP, AES, TKIP AES). 2. Using a network-connected machine 36 • Network Key: Enter the encryption network key value. The wireless network security window appears when the access point has security settings. • Confirm Network Key: Confirm the encryption network key value. The wireless network security window appears. The window may differ according to its security mode: WEP, or WPA.
Wireless network setup 8 2. Using a network-connected machine 37 The window shows the wireless network settings and checks if the settings are correct. Click Next. - Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.) • - Gateway: 169.254.133.1 For the DHCP method If the IP address assignment method is DHCP, check if DHCP is shown in the window. If it shows Static, click Change TCP/IP to change the assignment method to DHCP.
Wireless network setup the installation is finished, a window asking you to print 14 After a test page appears. If you want to print a test page, click Print a test page. Otherwise, just click Next and go to step 16. 15 If the test page prints out correctly, click Yes. If not, click No to reprint it. register as a user of the machine in order to receive 16 To information from Samsung, click On-line Registration. 2.
Wireless network setup 5 6 Read the License Agreement, and select I accept the terms of the License Agreement. Then, click Next. The software searches the wireless network. If the software has failed to search the network, check if the USB cable is connected properly between the computer and machine, and follow the instruction in the window. 7 After searching the wireless networks, a list of wireless networks your machine has searched appears.
Wireless network setup 8 The window showing the wireless network setting appears. Check the settings and click Next. 2.
Wireless network setup Before entering the IP address for the machine, you must know the computer’s network configuration information. If the computer’s network configuration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s network configuration is set to Static, the wireless network setting should also be Static.
Wireless network setup 12 selecting the components, you can also change the 13 After machine name, set the machine to be shared on the network, Select the components to be installed. Click Next. set the machine as the default machine, and change the port name of each machine. Click Next. the installation is finished, a window asking you to print 14 After a test page appears. If you want to print a test page, click Print a test page. Otherwise, just click Next and go to step 15.
Wireless network setup 7 Enter the password and click OK. 8 Click Continue. 9 Read the license agreement and click Continue. 10 Click Agree to agree to the license agreement. 11 Click Continue. Easy Install and click Install. Easy Install is 12 Select recommended for most users. All components necessary for machine operations will be installed. If you select Custom Install, you can choose which individual operations will be installed. 13 Select the Wireless Setting and Installation option.
Wireless network setup The wireless network security window appears when the access point has security setting. 2. Using a network-connected machine window shows the wireless network settings and check if 16 The settings are right. Click Next. The wireless network security window appears. The window may differ according to its security mode: WEP or WPA. • • WEP Select Open System or Shared Key for the authentication and enter the WEP security key. Click Next.
Wireless network setup 17 2. Using a network-connected machine - Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.) • - Gateway: 169.254.133.1 ► Creating the ad hoc network in Macintosh The wireless network connects according to the network configuration. the wireless network settings are completed, 18 When disconnect the USB cable between the computer and machine. the instructions on the screen to complete the 19 Follow installation.
Wireless network setup Easy Install and click Install. Easy Install is 11 Select recommended for most users. All components necessary for 2. Using a network-connected machine 46 machine operations will be installed. If you want to change ad hoc settings click the Advanced Setting button. If you select Custom Install, you can choose individual operations will be installed. • Enter the wireless Network Name: Enter the SSID name you want (SSID is case-sensitive). • Operation Mode: Select ad hoc.
Wireless network setup The wireless network security window appears when the ad hoc network has security setting. The wireless network security window appears. Select Open System or Shared Key for the authentication and click Next. • WEP (Wired Equivalent Privacy) is a security protocol preventing unauthorized access to your wireless network. WEP encrypts the data portion of each packet exchanged on a wireless network using a 64-bit or 128-bit WEP encryption key.
Wireless network setup Before entering the IP address for the machine, you must know the computer’s network configuration information. If the computer’s network configuration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s network configuration is set to Static, the wireless network setting should also be Static.
Wireless network setup 2. Using a network-connected machine 49 IP setting using SetIP Program (Windows) • After completing the wireless network connection, you need to install a machine driver to print from an application (See "Installing driver over the network" on page 17). • See your network administrator, or the person that set up your wireless network, for information about your network configuration.
Wireless network setup 1 Check whether or not the network cable is connected to the machine. If not, connect the machine with a standard network cable. 2 Start a web browser such as Internet Explorer, Safari or Firefox and enter your machine’s new IP address in the browser window. 2. Using a network-connected machine 50 Wizard will help you setup the wireless network configuration. However, if you want to set the wireless network directly, select Custom.
Wireless network setup 8 9 2. Using a network-connected machine Click Next. If the wireless security setting window appears, enter the registered password (network key) and click Next. The confirmation window appears, please check your wireless setup. If the setup is right, click Apply. Disconnect the network cable (standard or network). Your machine should then start communicating wirelessly with the network. In case of Ad-hoc mode, you can use a wireless LAN and wired LAN simultaneously.
Wireless network setup • The machine does not support a wireless network. Check the machine's user's guide included on the software CD supplied with your machine and prepare a wireless network machine. ► Connecting Failure - Not Found SSID • The machine is unable to search the network name (SSID) you have selected or entered. Check the network name (SSID) on your access point and try connecting again. • Your access point is not turned on. Turn on your access point. 2.
Wireless network setup ▪ Subnet Mask: 255.255.0.0 2. Using a network-connected machine • Then, the machine’s network information should be as below: ▪ IP address: 169.254.133.43 ▪ Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.) ▪ Gateway: 169.254.133.1 53 Check whether firewall software (V3 or Norton) is blocking the communication.
Wireless network setup • When using the ad hoc mode, in operating systems such as Windows Vista, you might need to set the wireless connection setting every time you use the wireless machine. • You cannot use Infrastructure mode and Ad hoc mode at the same time for Samsung wireless network machines. • The machine is within the range of the wireless network. • The machine is located away from obstacles that could block the wireless signal.
3. Useful setting menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Information 56 • Layout 57 • Paper 58 • Graphic 59 • System setup 60 • Emulation 63 • Network 64 • Admin setup 65 The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be accessed by pressing (Menu). • An asterisk (*) appears next to the currently selected menu.
Information Item 3. Useful setting menus Description Menu Map Prints the menu map which shows the layout and current settings of this machine. Configuration Prints a report on the machine's overall configuration. Supplies Info. Prints supplies’ information page. Demo Page Prints the demo page to check whether your machine is printing properly or not. PCL Font (PCL Font Prints the PCL font list. List) PS Font (PS Font List) Prints the PS font list.
Layout Item Orientation 3. Useful setting menus Description Selects the direction in which information is printed on a page. • Simplex Margin: Sets the margin for onesided printing. Item 57 Description Sets the paper margins for emulation print page. Emulation Mar. (Emulation Margin) • Duplex: Sets the margin for double-sided printing. • Top Margin: Sets the top margin, from 0.0 to 250 mm. • Left Margin: Sets the left margin, from 0.0 to 164 mm.
Paper Item Copies MP Tray / [Tray] Paper Source Tray Chaining (Auto Tray Switch) 3. Useful setting menus Description Selects the number of copies. • Paper Size: Selects the default paper size. • Paper Type: Selects the paper type currently loaded in the tray. Sets from which tray to use paper. When you select any other value except Auto from Paper Source and the selected tray is empty, you can set the machine to automatically print from other trays.
Graphic Item Resolution Darken Text (Clear Text) Darkness 3. Useful setting menus Description Specifies the number of dots printed per inch (dpi). The higher the setting, the sharper printed characters and graphics. Prints text darker than on a normal document. Lightens or darkens the print on the page. The Normal setting usually produces the best result. Use the Light toner density setting to save toner.
System setup Item 3. Useful setting menus Description Date & Time Sets the date and time. Clock Mode Selects the format for displaying time between 12 hr and 24 hr. Form Menu Item Description Sets how long the machine waits before going to power save mode. Power Save • Off: Prints in normal mode. When the machine does not receive data for an extended period of time, power consumption is automatically lowered. • Single Form: Prints all page using the first form.
System setup Item Auto CR Job Timeout Multi-Bin 3. Useful setting menus Description Item Allows you to append the required carriage return to each line feed, which is useful for Unix or DOS users. Description • Clean Drum: Cleans the OPC drum of the cartridge by printing a sheet. • Clean Fuser: Cleans the fuser by printing a sheet. When there is no input for a certain period of time, the machine cancels the current job. You can set the amount of time the machine will wait before canceling the job.
System setup Item 3. Useful setting menus Description Export Setting Exports data stored on a USB memory stick to the machine. Toner Save Activating this mode extends the life of your toner cartridge and reduces your cost per page beyond what one would experience in the normal mode, but it reduces print quality. Quiet Mode You can reduce the printing noise by turning this menu on. However, the printing speed and quality may be declined.
Emulation Item 3. Useful setting menus Description Emulation Type The machine language defines how the computer communicates with the machine. Setup Sets the detailed settings for the selected emulation type.
Network Option 3. Useful setting menus Description Selects the appropriate protocol and configure parameters to use the network environment. TCP/IP (IPv4) There are lots of parameters to be set. If you are not sure, leave as is, or consult the network administrator. TCP/IP (IPv6) Selects this option to use the network environment through IPv6 (see "IPv6 configuration" on page 24). Ethernet Speed Configure the network transmission speed. 802.
Admin setup Item 3. Useful setting menus Description Password Protect Sets the password to access the Admin Setup menu. Select On to use this option and enter the password. Change Password Changes the machine’s password for accessing the Admin Setup. • Clean Fuser: Cleans the fuser by printing a sheet. The printed sheet has toner debris on it. • CLR Empty Msg.: Prevents the TonerLow Alert message from appearing on the display. • Supplies Info.
4. Special features This chapter explains special printing features. • Altitude adjustment 67 • Changing the font setting 68 • Changing the default print settings 69 • Setting your machine as a default machine 70 • Using advanced print features 71 • Using Direct Printing Utility (Windows only) 79 • Using memory/hard drive features 81 • Macintosh printing 83 • Linux printing 85 • Unix printing 88 The procedures in this chapter are mainly based on Windows 7.
Altitude adjustment 4. Special features Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the altitude where you are.
Changing the font setting Your machine has preset the font for your region or country. If you want to change the font or set the font for special condition, such as the DOS environment, you can change the font setting from Device Settings or Emulation section. • For Windows user, see "Device Settings" on page 97. • For Macintosh, Linux, or Unix OS user, see "Using Smart Panel (Macintosh and Linux only)" on page 99.
Changing the default print settings 1 2 3 4 69 Click the Windows Start menu. For Windows Server 2000, select Settings > Printers. • For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows 7, select Control Panel > Devices and Printers. • For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers. Right-click on your machine.
Setting your machine as a default machine 1 2 3 4 Click the Windows Start menu. For Windows Server 2000, select Settings > Printers. • For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows 7, select Control Panel > Devices and Printers. • For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers. Select your machine.
Using advanced print features XPS printer driver: used to print XPS file format. 4. Special features 1 Check the Print to file box in the Print window. 2 3 Click Print. 71 • The XPS printer driver can be installed only on Windows Vista OS or higher. • You can install the XPS printer driver when you insert the software CD into your CD-ROM drive. When the installation window appears, select Advanced Installation > Custom Installation.
Using advanced print features 4. Special features 72 2 Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name, that appears in the printer properties window may differ depending on the machine in use.
Using advanced print features Item 4. Special features 73 Description Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet. Booklet Printing 8 9 If you want to make a booklet, you need to print on Letter, Legal, A4, US Folio, or Oficio sized print media. The Booklet Printing option is not available for all paper sizes.
Using advanced print features Item 4. Special features 74 Description • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. This option is available only when you use the PCL/XPS printer driver. • None: Disables this feature. • Long Edge: This option is the conventional layout used in bookbinding. Double-sided Printing (Option) • Short Edge: This option is the conventional layout used in calendars.
Using advanced print features Item Watermark (Creating a watermark) Watermark (Editing a watermark) Watermark (Deleting a watermark) 4. Special features 75 Description a To change the print settings from your software application, access Printing Preferences. b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Enter a text message in the Watermark Message box. You can enter up to 256 characters. The message displays in the preview window.
Using advanced print features Item 4. Special features 76 Description This option is available only when you use the PCL printer driver. Overlay An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing exactly the same information that is currently on your letterhead.
Using advanced print features Item Overlay (Using a page overlay) Overlay (Deleting a page overlay) 4. Special features 77 Description a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use.
Using advanced print features Item 4. Special features 78 Description • This feature is available only if you have installed the optional hard disk or set the Ram Disk. To set the Ram Disk, you must enable it from SyncThru™ Web Service Settings > Machine Settings > Ram Disk. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
Using Direct Printing Utility (Windows only) 3 4. Special features 79 4 What is Direct Printing Utility? Direct Printing Utility is a program that sends PDF files directly to your machine to print without having to opening the file. To install this program, select Advanced Installation > Custom Installation and put a check mark in this program when you install the printer driver. Printing There are several ways you can print using the Direct Printing Utility.
Using Direct Printing Utility (Windows only) 5 Using the right-click menu 1 Right-click on the PDF file to print and select Direct Printing. 2 3 4 Select the machine to use. The Direct Printing Utility window appears with the PDF file is added. Customize the machine settings. Click Print. The selected PDF file is sent to the machine. 4.
Using memory/hard drive features 4. Special features 81 7 From the control panel Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. If your machine has optional memory or an optional hard drive, you can use these features from the Job Management menu.
Using memory/hard drive features After installing the hard drive, you can also print the predefined document templates from the Form Menu. 4.
Macintosh printing 4. Special features 83 9 Changing printer settings Some features may not be available depending on models or options. It means that the features are not supported. You can use advanced printing features when using your machine. 8 Printing a document When you print with a Macintosh, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Macintosh: 1 2 Open the document to print.
Macintosh printing 4 4. Special features 4 5 Click Print. The machine prints the selected number of pages to print on one sheet of paper. 84 Select the other options to use. Click Print and the machine prints on both sides of the paper. 11 If you print more than 2 copies, the first copy and the second copy might print on the same sheet of paper. Avoid printing on both sides of paper when you are printing more than 1 copy.
Linux printing Some features may not be available depending on models or options. It means that the features are not supported. 4. Special features 4 Change the print job properties using the following four tabs displayed at the top of the window. • 13 Printing from applications General: Changes the paper size, the paper type, and the orientation of the documents. It enables the duplex feature, adds start and end banners, and changes the number of pages per sheet.
Linux printing 7 The Printing window appears, allowing you to monitor the status of your print job. 4. Special features 86 15 Configuring Printer Properties To abort the current job, click Cancel. 14 Printing files You can print many different types of files on your machine using the standard CUPS, directly from the command line interface. The CUPS lpr utility allows you to do that, but the driver’s package replaces the standard lpr tool by a much more user-friendly LPR GUI program.
• Jobs: Shows the list of print jobs. Click Cancel job to cancel the selected job and select the Show completed jobs check box to see previous jobs on the job list. • 4 Classes: Shows the class that your machine is in. Click Add to Class to add your machine to a specific class or click Remove from Class to remove the machine from the selected class. Click OK to apply the changes and close the Printer Properties window. 4.
Unix printing 4. Special features Unix printing 88 To take advantage of the printer features provided by your printer driver, press Properties (see "Changing printer settings" on page 83). Some features may not be available depending on models or options. It means that the features are not supported. 5 Press OK to start the print job. 16 17 Proceeding the print job After installing the printer, choose any of the image, text, PS or HPGL files to print.
Unix printing 4. Special features 89 • Orientation: Select the direction in which information is printed on a page. HPGL/2 tab • Duplex: Print on both sides of paper to save paper. • Use only black pen: To print all graphics in black. • Fit plot to page: Fit the entire graphic into a single page. • Pen Width: Change value to increase the thickness of pen lines. By default, it is 1000. Automatic/manual duplex printing may not be available depending on models.
5. Maintenance This chapter introduces management tools provided to help you make full use of your machine. It also provides information for maintaining the toner cartridge.
Storing the toner cartridge 5. Maintenance Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optmal performance, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions.
Storing the toner cartridge Samsung’s printer warranty does not cover damage to the machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges. 3 Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, printing interval, media type and/or media size.
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine securely. 5.
Useful management tools 5. Maintenance 93 Accessing SyncThru™ Web Service 4 Samsung AnyWeb Print This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Click Start > All programs > Samsung Printers > Samsung AnyWeb Print > Download the latest version to link to the website where the tool is available for download. 1 Enter the machine IP address of your printer (http:// xxx.xxx.xxx.
Useful management tools SyncThru™ Web Service overview 5. Maintenance 94 ► Settings tab This tab allows you to set configurations provided by your machine and network. You need to log-in as an administrator to view this tab. Some tabs may not appear depending on your model. ► Information tab This tab gives you general information about your machine. You can check things, such as remaining amount of toner. You can also print reports, such as an error report.
Useful management tools • Link: Shows links to useful sites where you can download or check information. E-mail notification setup You can receive emails about your machine’s status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine error) will be sent to a certain person's e-mail automatically. This option may be used more frequently by a machine administrator. 1 2 3 5.
Useful management tools 5. Maintenance 96 4 Enter the name of the administrator, phone number, location, and email address. Select Start > Programs or All Programs > Samsung Printers > Samsung Easy Printer Manager > Samsung Easy Printer Manager. 5 Click Apply.
Useful management tools Printer Information 2 Order 6 Supplies This area gives you general information about your machine. You can check information, such as the machine’s model name, IP address (or Port name), and machine status. User’s Guide button: This button opens Troubleshooting Guide when an error occurs. You can directly open the necessary section in the user’s guide. Application information 5. Maintenance Includes links for changing to the advanced settings, preference, help, and about.
Useful management tools ► Job Accounting Provides querying of quota information of the specified job accounting user. This quota information can be created and applied to devices by job accounting software such as SyncThru™ or CounThru™ admin software. 5. Maintenance 98 These icons appear on the Windows task bar: Icon 7 Mean Description Normal The machine is in ready mode and experiencing no errors or warnings. Warning The machine is in a state where an error might occur in the future.
Useful management tools 2 3 4 Alert Settings Select the settings you want from the options window. Order Supplies You can order replacement toner cartridge(s) from online. Troubleshooting You can directly open the troubleshooting section in the user’s guide. 5 Close Close the window. 5. Maintenance 99 Smart Panel overview If an error occurs while operating, you can check the error from the Smart Panel. You can also launch Smart Panel manually.
Useful management tools 5. Maintenance 100 9 User’s Guide This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. 3 Printer Setting 4 You can view the online User’s Guide. You can configure various machine settings in the Printer Settings Utility window. Some machines do not have this feature. If you connect your machine to a network, the SyncThru™ Web Service window appears instead of the Printer Settings Utility.
Useful management tools 5. Maintenance 101 ► Printers tab View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. 1 Printer Configuration 2 Port Configuration To use the on screen help, click Help. 3 After changing the configurations, click Exit to close the Unified Driver Configurator. 1 Switches to Printers configuration. 2 Shows all of the installed machines.
Useful management tools • 5. Maintenance 102 Set as Default: Sets the current selected machine as a default machine. 1 Shows all of the machine classes. • Stop/Start: Stops/starts the machine. 2 • Test: Allows you to print a test page to ensure the machine is working properly. Shows the status of the class and the number of machines in the class. • Properties: Allows you to view and change the printer’s properties. • Refresh: Renews the classes list.
Useful management tools 1 Switches to Ports configuration. 2 Shows all of the available ports. 3 Shows the port type, device connected to the port, and status. • Refresh: Renews the available ports list. • Release port: Releases the selected port. 5.
6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error.
Paper feeding problems Condition 6. Troubleshooting 105 Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray . • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray.
Power and cable connecting problems 6. Troubleshooting 106 Click this link to open an animation about solving power problems. Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first and press the or the connection cable between the panel. computer and the machine is not • Disconnect the machine’s cable and reconnect it. connected properly.
Printing problems Condition 6. Troubleshooting Possible cause The machine does not The machine is not receiving power. print. 107 Suggested solutions Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default Select your machine as your default machine in Windows. machine. Check the machine for the following: • The front cover is not closed. Close the front cover. • Paper is jammed. Clear the paper jam. • No paper is loaded. Load paper.
Printing problems Condition Possible cause The machine does not The printer driver may be incorrectly print. installed. The machine is malfunctioning. 6. Troubleshooting 108 Suggested solutions Uninstall and reinstall the machine’s driver. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size is so big that the hard Get more hard disk space and print the document again.
Printing problems Condition The machine prints, but the text is wrong, garbled, or incomplete. Pages print, but they are blank. Possible cause 6. Troubleshooting 109 Suggested solutions The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer that you know works and try a print job. Finally, try a new machine cable.
Printing problems Condition Possible cause 6. Troubleshooting 110 Suggested solutions The machine does not Incompatibility between the PDF file and print PDF files the Acrobat products. correctly. Some parts of graphics, text, or illustrations are missing. Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. The print quality of photos is not good. Images are not clear. The resolution of the photo is very low.
Printing quality problems 6. Troubleshooting 111 If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Light or faded print Suggested Solutions • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge. • The paper may not meet paper specifications; for example, the paper may be too moist or rough.
Printing quality problems Condition Toner specks 6. Troubleshooting 112 Suggested Solutions • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine. A aB bC c A aB bC c A aB bC c A aB bC c A aB bC c Dropouts A aBb C A aBb C A aBb C A aBb C A aBb C • The paper path may need cleaning. Contact a service representative.
Printing quality problems Condition Vertical lines 6. Troubleshooting 113 Suggested Solutions If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one. If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the problem, contact a service representative.
Printing quality problems Condition Vertical repetitive defects 6. Troubleshooting 114 Suggested Solutions If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one. • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages. • The fusing assembly may be damaged.
Printing quality problems Condition 6. Troubleshooting Suggested Solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. Curl or wave • Ensure that the paper is loaded properly. • Check the paper type and quality.
Printing quality problems Condition Wrinkles or creases 6. Troubleshooting Suggested Solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine. Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
Printing quality problems Condition Loose toner 6. Troubleshooting 117 Suggested Solutions • Clean the inside of the machine. • Check the paper type and quality. • Remove the toner cartridge and then, install a new one. If the problem persists, the machine may require repair. Contact a service representative. Character voids A Horizontal stripes Character voids are white areas within parts of characters that should be solid black: • If you are using transparencies, try another type of transparency.
Printing quality problems Condition Curl 6. Troubleshooting 118 Suggested Solutions If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin.
Operating system problems 6. Troubleshooting 119 1 Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows and try printing again.
Operating system problems 6. Troubleshooting 120 2 Common Macintosh problems Condition The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Suggested solutions Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. The document has printed, but the Update your MAC OS to MAC OS X 10.3.3 or higher.
Operating system problems 6. Troubleshooting 121 3 Common Linux problems Condition The machine does not print. Suggested solutions • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device. • Check if the machine is started.
Operating system problems 6. Troubleshooting 122 Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. 4 Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem The PostScript file cannot be printed. Possible cause Solution The PostScript driver may not be installed • Install the PostScript driver (see "Software installation" on page 4). correctly.
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Glossary 127 ADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. An Automatic Document Feeder (ADF) is a scanning unit that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once. 802.11 AppleTalk 802.
Glossary 128 BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. It is the printing term used for a toner usage measurement on printing.
Glossary 129 DHCP Dot Matrix Printer A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts.
Glossary 130 Duty Cycle Ethernet Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year. The lifespan means the average capacity of print-outs, usually within the warranty period. For example, if the duty cycle is 48,000 pages per month assuming 20 working days, a printer limits 2,400 pages a day. Ethernet is a frame-based computer networking technology for local area networks (LANs).
Glossary 131 Fuser Unit HDD The part of a laser printer that fuses the toner onto the print media. It consists of a heat roller and a pressure roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes out of a laser printer.
Glossary 132 IP address IPX/SPX An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard. IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a networking protocol used by the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to IP, and SPX having similarities to TCP.
Glossary 133 ITU-T No. 1 chart LED Standardized test chart published by ITU-T for document facsimile transmissions. A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine. JBIG MAC address Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for compression of binary images, particularly for faxes, but can also be used on other images.
Glossary 134 MH NetWare Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space. As most faxes consist mostly of white space, this minimizes the transmission time of most faxes. A network operating system developed by Novell, Inc.
Glossary 135 OSI PDF Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications. OSI offers a standard, modular approach to network design that divides the required set of complex functions into manageable, self-contained, functional layers. The layers are, from top to bottom, Application, Presentation, Session, Transport, Network, Data Link and Physical.
Glossary 136 PPM PSTN Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works, meaning the number of pages a printer can produce in one minute. The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched telephone networks which, on industrial premises, is usually routed through the switchboard.
Glossary 137 SMTP TCP/IP Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, textbased protocol, where one or more recipients of a message are specified, and then the message text is transferred. It is a clientserver protocol, where the client transmits an email message to the server.
Glossary 138 Toner Cartridge URL A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be fused by by a combination of heat/pressure from the fuser, causing it to bind to the fibers in the paper. Uniform Resource Locator (URL) is the global address of documents and resources on the Internet.
Glossary 139 WEP WPS Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to provide the same level of security as that of a wired LAN. WEP provides security by encrypting data over radio so that it is protected as it is transmitted from one end point to another. The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless network connection easily without a computer.
Index 140 C UNIX Windows driver reinstallation for USB cable connected 10 Changing 68 D printer properties 86 general setup 64 printing 85 introducing network programs 12 IPv6 configuration 24 unifled driver configurator direct printing utility 79 using SetIP 100 15 driver installation Unix 21 Macintosh machine status machine features 55 font setting common Macintosh problems 56 overlay printing 120 create 76 delete 77 print 77 G driver installation for network conne
Index 141 S printing changing the default print settings 69 Linux 85 Macintosh 83 multiple pages on one sheet of paper Macintosh 83 W service contact numbers SetIP program special print features 84 printing to a file 71 UNIX 87 using direct printing utility 79 create 75 66 delete 75 edit 75 91 93 T 119 driver installation for network connected 17 using SetIP 13, 49 wireless toner cartridge printing a document Windows common Windows problems SyncThru Web Service general in
