User’s Guide Samsung Multifunction MultiXpress M537x series M437x series BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on Windows. ADVANCED (ADMINISTRATOR’S GUIDE) This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
BASIC 1. Introduction Key benefits 6 Features by model 8 Useful to know 13 About this user’s guide 14 Safety information 15 Machine overview 20 Control panel 24 Connecting a network cable 25 Turning on the machine 26 Understanding the LEDs 27 Display screen and useful menu 30 Understanding the pop-up keyboard 39 Installing the driver locally 40 Reinstalling the driver 43 2.
BASIC Basic copy 110 Using the Quick Copy menu 111 ID card copying 112 5. Scan & Send(Scanning) Understanding the Scan & Send screen 115 Basic scan 123 Scanning with TWAIN-enabled software 124 Using Samsung Easy Document Creator 125 Mac scanning 127 Linux scanning 129 6. Scan & Send(Faxing) Preparing to fax 131 Using a fax in your computer 132 Understanding the fax screen 134 Sending a fax 143 Receiving a fax 145 7.
BASIC Available Consumables 195 Precautions 196 Available accessories 197 Available maintenance parts 199 Installing accessories 200 Checking replaceable’s lifespan 202 Using a USB Drive device 203 Replacing the staple cartridge 207 11. Appendix Specifications 283 Regulatory information 294 Copyright 304 10.
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Key benefits Environmentally friendly Fast high resolution printing • To save toner and paper, this machine supports Eco feature (see "Eco tab" on page 75). • You can print with a resolution of up to 1200 x 1200 dpi effective output (1200 x 600 x 2bit). • To save paper, you can print multiple pages on one single sheet of paper (see "Using special print features" on page 78). • Fast, on-demand printing.
Key benefits • Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Printer Status" on page 181 or "Using Samsung Easy Printer Manager" on page 178). • You can print in various operating systems (see "System requirements" on page 289). • Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .
Features by model Some features and optional goods may not be available depending on model or country. Operating System Operating System M437x series M537x series Windows ● ● Mac ● ● Linux ● ● Unix ● ● (●: Included, Blank: Not available) Software You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For windows, select the printer driver and software in the Select Software to Install window.
Features by model Software M437x series M537x series Scan to PC Settings ● ● Fax to PC Settings ● ● Device Settings ● ● Samsung Printer Status ● ● Samsung AnyWeb Printa ● ● Samsung Easy Document Creator ● ● Easy Capture Manager ● ● SyncThru™ Web Service ● ● SyncThru Admin Web Service ● ● Easy Eco Driver ● ● Samsung Easy Printer Manager Fax Samsung Network PC Fax ● ● Scan Twain scan driver ● ● a.
Features by model Variety feature Features M437x series M537x series Hi-Speed USB 2.
Features by model Features Staple M437x series M537x series ○ ○ ● ● Document Feeder Dual Scan Document Feeder (DSDF) Fax Multi-send ● ● Delay send ● ● Duplex send ● ● Duplex receive ● ● Secure receive ● ● Send/ Receive forward - fax ● ● Send/ Receive forward - email ● ● Scanning to email ● ● Scanning to SMB server ● ● Scanning to Box ● ● Scanning to FTP server ● ● Scanning to PC ● ● Scan to USB ● ● Duplex scan ● ● Scan Automatic Document Feeder (ADF)
Features by model Features Copy M437x series M537x series ID card copying ● ● Reduced or enlarged copying ● ● Booklet ● ● Poster ● ● Book ● ● N-up ● ● Adjust background ● ● Image Shift ● ● Edge erase ● ● Duplex copy ● ● a. If you use the parallel port, you cannot use the USB cable. b. You can only print files stored on a USB Drive device.
Useful to know The machine does not print. A paper jam has occurred. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 69). • Open and close the door (see "Front view" on page 21). • Remove the driver and install it again (see "Installing the driver locally" on page 40). • Select your machine as your default machine in your Windows (see "Setting your machine as a default machine" on page 89).
About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Do not discard this manual and keep it for future reference. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • 2 General icons Icon Text Caution Terms used in this user’s guide are explained in the glossary chapter.
Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols Do not use if the power cord is damaged or if the electrical outlet is not grounded.
Safety information 5 Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. Operating method Caution This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing. Burns could occur. It can cause damage to the machine.
Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This machine's power reception device is the power cord. To switch off the power supply, remove the power cord from the electrical outlet.
Safety information 7 Do not place the machine on an unstable surface. The machine could fall, causing injury or machine damage. Maintenance / Checking Use only No.26 AWGa or larger, telephone line cord, if necessary. Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electrical outlet. Otherwise, this could result in electric shock or fire. Use the power cord supplied with your machine for safe operation.
Safety information Keep the power cable and the contact surface of the plug clean from dust or water. When storing supplies such as toner cartridges, keep them away from children. Otherwise, this could result in electric shock or fire. Toner dust can be dangerous if inhaled or ingested. • Do not remove any covers or guards that are fastened with screws. Using recycled supplies, such as toner, can cause damage to the machine. • Fuser units should only be repaired by a certified service technician.
Machine overview 9 Components Machine Power cord Quick installation guide Software CDa Misc. accessoriesb Imaging unit a. The software CD contains the print drivers, user’s guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
Machine overview 10 1 Front view 2 18 20 3 19 1 4 2 17 5 3 14 16 15 13 9 Dual scan document feeder width guides 10 High capacity Dual scan document feeder input tray 11 Second cassette Dual scan document feeder output tray 12 Standard tray (Tray 1) 20 13 Front door 21 Multi-purpose tray paper width guide Center tray 22 Multi-purpose tray support Right door High capacity feeder 17 a feeder door 18 a 19 feeder doora USB port Scanner lock Scanner glass White sheet 4 21
Machine overview 11 12 Inner view Rear view 2 3 1 FDI 4 5 6 7 8 2 1 3 1 Toner cartridges 2 Front cover door 3 Imaging unit 1 Dual scan document feeder cable 2 USB port 3 USB printer port 4 FDI (Foreign Device Interface) 5 Network port 6 2Bin Finisher Port 7 Power switch 8 Power receptacle 1.
Machine overview 13 Standard 2 Bin Finisher view(optional) 3 2 1 5 4 1 Standard 2Bin Finisher front door 2 Finishing tray 3 Top tray 4 Standard 2Bin Finisher front door handle 5 Staple 1.
Control panel 14 4 Control Panel 2 3 1 Status LED Shows the status of your machine (see "Understanding the LEDs" on page 27). When you use the display screen, use your finger only. The screen may be damaged with a sharp pen or anything else. 4 1 Display screen Shows the current machine status and prompts during an operation. You can set menus easily using the display screen. 2 Motion sensor hole Motion sensor. 3 a. Power LED Shows the power status of your machine. b.
Connecting a network cable This machine has a bulit-in network interface card. You can connect your machine to a network using a network cable. 1.
Turning on the machine Keep in mind that you should use the power cord supplied with the machine. Otherwise, it can cause damage or fire to the machine. • Some parts inside of the machine may be hot when power is on, or after printing. Be careful not to burn yourself when working inside the machine. • Do not disassemble the machine when it is turned on or plugged in. Doing so may give you an electric shock. Connect the machine to the electricity supply first.
Understanding the LEDs 15 Understanding the status LED The color of the status LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel" on page 24). • To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Troubleshooting" on page 193).
Understanding the LEDs Status Red On Description • A toner cartridge has almost reached its estimated cartridge lifea . It is recommended to replace the toner cartridge. • A paper jam has occurred (see "Clearing paper jams" on page 217). • The cover is opened. Close the cover. • There is no paper in the tray. Load paper in the tray (see "Loading paper in the tray" on page 51). • The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page 239).
Understanding the LEDs 16 Understanding the power LED The color of the status LED indicates the machine's current status. Status Off Blue Description The machine is off-line. On The machine is on-line and can be used. Blinking The machine is in power save mode. When data is received, or any screen is pressed, it switches to on-line automatically. Check the message on the display screen.
Display screen and useful menu Swipe 17 Menu navigation You can tailor the machine’s range of functions to fit your needs with both menus and widgets. Access features by scrolling through the available onscreen menus. Lightly drag your finger across the screen. For example: • Swipe up or down on a home screen or menu to scroll it. Panning Manual terms Touch and hold an icon, then tilt the device left or right. For example: Tap • Lightly touch the screen and release your finger.
Display screen and useful menu Add quick launch 18 Home Screen Overview 1 From the display screen, tap the Settings > Quick Launch. (Settings) icon > Display > More 2 Select the desired quick launch function. The main home screen is the starting point for many applications and functions. You can customize it with application icons, shortcuts, and widgets to give you instant access to information and applications. You can open the default page • None: The icon is not shown.
Display screen and useful menu Navigating the application menus 19 Customizing your home screen By default, this machine has several application menus available in the main home screen. If you want to access all application menus and widgets, tap the You can customize your home screen to suit your needs. icon and swipe the screen left or right. Creating shortcuts As you add applications, the number of application menus available to you increases.
Display screen and useful menu Adding a shortcut from the Apps menu 1 2 3 4 Tap the icon to go to the main home screen. Tap the icon to view your current applications. 5 Drag the shortcut to a desired position on the screen and release it. To move to a different page, drag the shortcut to the edge of the screen until the screen scrolls to the desired page. Widgets are self-contained applications that reside on your widgets tab and on any page of the home screen.
Display screen and useful menu • This action does not uninstall a widget, it only removes the copy from the home screen. feature, you may need to log-in as an administrator (see"Log-in" on page 315). • Moving icons in the Apps menu 1 2 3 4 Tap the Tap the icon to go to the main home screen. 3 Tap the Apps tab at the top of the screen if it is not already selected. 4 Home and Login Screen : Set the wallpaper for both screens.
Display screen and useful menu 20 21 Notification Bar The notification bar includes a pull-down list to show information about currently running processes, toner status, screen brightness, and recent notifications. Job Status When you tap Job Status from the home screen or Apps, the screen lists Current Job, Completed Job, Secure Print, Secure Fax and Active Notice. Current Job Displays a list of jobs in progress and pending.
Display screen and useful menu Command keys 22 Counter Button You can check how many pages/jobs were printed, copied, scanned, and faxedout. You can check the counter by device or users. Tab Counter from the home screen or Apps. You can also use this feature from the SyncThru™ Web Service. Open the Web browser from your networked computer and type the IP address of your machine. When SyncThru™ Web Service opens, click Information tab > Usage Counters (see "Counter" on page 36).
Display screen and useful menu 1 To use User Usage, you may need to select Application Authentication and Standard Accounting Only from Settings > Admin Settings > Security > Mode or Method on the home screen or Apps. Tap Help from the home screen or Apps. The Help screen is displayed. 2 23 Select a topic and follow the built-in navigation. Click the USB To use the USB feature, tap Box > USB on the home screen or Apps (see "Using a USB Drive device" on page 276).
Display screen and useful menu To use this feature, tap My Page on the home screen or Apps. Button Name Description Change Password Allows you to change the password. Profile Image Allows you to choose an image for your profile. Understanding the My Page menu Allows you to modify various settings to make your experience using the machine more enjoyable. • Personalization - Command keys • Button Name Description Quick Menu Open the quick menu. Search Search for a desired menu or app.
Understanding the pop-up keyboard You can enter letters, numbers, or special symbols using the pop-up keyboard on the display screen. This keyboard uses the standard QWERTY layout for ease of use. When you touch an input area, the keyboard pops up on the screen. The keyboard initially shows lowercase letters. • Shift key( ): Tap this key to enter one upper-case letter. Tap this key twice to toggle caps-lock. • Symbol/Numeric Mode( and emoticons.
Installing the driver locally X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 347). • If the installation window does not appear, from Charms, select Search > Apps and search for Run.
Installing the driver locally 3 Search and click Samsung Printer Experience. 4 Click Install. 27 Mac • If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads. 1 Make sure that the machine is connected to your computer and powered on.
Installing the driver locally 9 10 Enter the password and click OK ( or Install Software). 11 Click Add Printer button to select your printer and add it to your printer list. 12 Select USB Connected Printer on the Printer Connection Type and click Continue. After the installation is finished, click Close. 28 Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads).
Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 4 Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 40). 29 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software. • For Windows 8, 1 From Charms, select Search > Apps.
Reinstalling the driver 30 31 Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 2 3 4 5 Open the Applications folder > Samsung > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall. Enter the password and click OK. Linux If the printer driver does not work properly, uninstall the driver and reinstall it. Open Terminal program.
2. Media and tray This chapter provides information on how to load originals and print media into your machine.
Loading originals You can use the scanner glass or the Dual scan document feeder (DSDF) to load an original for copying, scanning, and sending a fax. 1 Open the DSDF. 1 On the scanner glass Make sure that no originals are in the DSDF. If an original is detected in the DSDF, the machine gives it priority over the original on the scanner glass. To get the best scan quality, especially for colored or gray-scaled images, use the scanner glass.
Loading originals 2 Place the original face down on the scanner glass and align it with the registration guide at the top left corner of the glass. • Leaving the DSDF open while copying may affect copy quality and toner consumption. • Dust on the scanner glass may cause black spots on the printout. Always keep it clean. • If you are copying a page from a book or magazine, lift the DSDF until its hinges are caught by the stopper and then close the lid.
Loading originals 2 In the Dual scan document feeder (DSDF) 1 Flex or fan the edge of the paper stack to separate the pages before loading originals. 2 Load the originals face up into the DSDF. Make sure that the bottom of the original stack matches the paper size marked on the document input tray. Preparing originals • • Do not load paper smaller than 105 x 148 (4.13 x 5.85 inches) or larger than 216 x 356 mm (8.5 x 14 inches).
Loading originals 3 Adjust the document width guides to the paper size. Dust on the DSDF glass may cause black lines on the printout. Always keep the glass clean. 2.
Selecting print media You can print on a variety of print media, such as plain paper, envelopes, labels, and transparencies. Always use print media that meet the guidelines for use with your machine. • Some print media may meet all of the guidelines in this user’s guide and still not produce satisfactory results. This may be the result of the sheets characteristics, improper handling, unacceptable temperature and humidity levels, or other variables over which cannot be controlled.
Loading paper in the tray 4 Standard tray / optional Cassette Feeder with a Stand 1 Pull out the tray. Load the print media you use for the majority of your print jobs into the standard tray. The standard tray can hold a maximum of 520 sheets of plain paper. You can purchase an optional tray (see "Available accessories" on page 270). • Standard tray contains one tray(Tray 1). • Optional Second Cassette Feeder contains one tray(Tray 1).
Loading paper in the tray 2 Squeeze the paper width guide, and pull it to the end of the tray. 3 Squeeze the paper length guide, and pull it to the end of the tray. 1 1 2 2 1 Paper length guide 1 Paper width guide 4 Flex and fan the edge of the paper stack to separate the pages before loading papers. 2.
Loading paper in the tray 5 Load paper. 6 Adjust the paper width guide to the desired paper width. 1 2 2.
Loading paper in the tray 7 After inserting paper into the tray, squeeze the paper width guides and slide them to the desired paper size marked at the bottom of the tray. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. • Do not overload the tray. Otherwise, it may cause paper jams. Make sure that the paper is below the maximum paper capacity guide inside the tray. 1 • Do not push the paper guide too far causing the media to wrap.
Loading paper in the tray 8 Insert the tray back into the machine. • Always load only the specified print media to avoid paper jams and print quality problems (see "Print media specifications" on page 285). • Flatten any curl on postcards, envelopes, and labels before loading them into the multi-purpose tray. When you print a document, set the paper type and size for the tray. • See "Setting the paper size and type" on page 63.
Loading paper in the tray 3 Load the paper. 4 Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. Do not force too much, otherwise the paper will bend resulting in a paper jam or skew. 5 When you print a document, set the paper type and size for the multipurpose tray. • See "Setting the paper size and type" on page 63. 2.
Loading paper in the tray 6 Media sizes automatically detected Sizea This machine can automatically detect various sized-paper. Refer to the table below. Size a Feederb/High Multi-purpose tray Duplex printing Capacity Feederb ● ● Available Legal ● ● Available Oficio ● ● Available Folio ● ● Available A4 ● ● Available ISO B5 Available JIS B5 Available Statement Available ● Multi-purpose tray Duplex printing Not available ●(Standard tray only) a.
Printing on special media The table below shows the available special media for each tray. Types The paper setting in the machine and driver should match to print without a paper mismatch error. To change the paper setting set in the machine, from SyncThru™ Web Service click Settings tab > Machine Settings > System > Input Tray (see "Settings tab" on page 170). Feedera For example, if you want to print on labels, select Labels for Paper Type.
Printing on special media 7 Envelope Successful printing on envelopes depends upon the quality of the envelopes. To print an envelope, insert it with the flap facing up. • Use only well-constructed envelopes with sharp-and well-creased folds. • Do not use stamped envelopes. • Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials. • Do not use damaged or poorly made envelopes.
Printing on special media - 8 Labels • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. • Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. • Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or damaged.
Printing on special media 9 10 Card stock/ Custom-sized paper Letterhead/Preprinted paper Tray • Do not print on media smaller than 98 mm (3.8 inches) wide or 148 mm (5.8 inches) long. • In the software application, set margins to at least 6.4 mm (0.25 inches) away from the edges of the material.
Printing on special media • Preprinted paper ink must be non-flammable and should not adversely affect machine rollers. • Forms should be sealed in a moisture-proof wrapping to prevent changes during storage. • Before you load preprinted paper, verify that the ink used is compatible with Laser printers. 2.
Setting the paper size and type The paper setting in the machine and driver should match to print without a paper mismatch error. 11 Tray Settings To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanced mode) > Device Settings. To change detailed tray settings, tap Settings > Tray Settings and select the tray and options you want on the display screen. Or, you can set it from the control panel.
Setting the paper size and type • • Paper Size: Allows you to change the paper size. - You can change the paper list on the display screen. The paper lists are divided into the available A/B type and letter type paper in this machine. - If there is no required size paper or you need to use custom sized paper, press the cardinal point arrows to set the paper size. You can also set and save the custom size using Custom Size. You can select the custom size whenever you need it.
Selecting an output location 12 The surface of the center tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it. Selecting an output location in copying mode You can select an output location for copy jobs on the display screen. Tap Copy > Finishing > Multi Bin (see "Finishing" on page 105). 13 Selecting an output location in printing mode You can select an output location for print jobs from your computer.
3. Printing This chapter explains common printing tasks.
Printer driver features PCL/PSa b/ • The procedures in this chapter are mainly based on Windows 7. • Check the operating systems that are compatible with your machine (see "System requirements" on page 289). Your printer drivers support the following standard features: • Paper orientation, size, source, and media type selection • Number of copies You can also use various special printing features.
Basic printing • Mac printing (see "Mac printing" on page 94). 3 Select your machine from the Select Printer list. • Linux printing (see "Linux printing" on page 96). • UNIX printing (see "UNIX printing" on page 98). The following Printing Preferences window is for Notepad in Windows 7. Your Printing Preferences window may differ, depending on your operating system or the application you are using. 1 2 Open the document you want to print. Select Print from the File menu.
Basic printing 1 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( in the Windows task bar. • You can cancel the print job with the Cancel Print from the computers’ Samsung Printer Status program window (see "Using Samsung Printer Status" on page 181). ) 3.
Opening printing preferences When you select an option in Printing Preferences, you may see a warning mark, , or . An exclamation mark ( The screenshot may differ depending on model. ) means you can select that certain option but it is not recommended, and ( ) mark means you cannot select that option due to the machine’s setting or environment. 1 2 3 4 Open the document you want to print. Select Print from the File menu. Select your printer driver from the Select Printer list.
Opening printing preferences 2 3 Favorites tab Listed items help you choose pre-defined settings. The screenshot may differ depending on model. Basic tab Basic tab to set various printing options. Orientation This option allows you to select the direction in which information is printed on a page. Layout Options This option allows you to select various ways to layout your document. • Single Page Per Side: This option is a basic layout option.
Opening printing preferences Double-Sided Printing Paper Options This option allows you to print on both sides of paper (see "Printing on both sides of the paper" on page 80). • Original Size: This option allows you to set the actual paper size of the originals. • Finishing Options Output Size: This option allows you to scale your print job to any selected paper size regardless of the originals size (see "Fitting your document to a selected paper size" on page 81).
Opening printing preferences Toner Save 5 Graphics tab Use the Graphic tab options to adjust the print quality for your specific printing needs. The Toner Save setting allows the user to save printing toner when printing a draft version of a document. Select Off to print in normal mode and select On to print with less toner applied to the page. 6 Quality The higher the setting, the sharper the clarity of printed characters and graphics.
Opening printing preferences 7 Advanced tab If you click Reset, settings in the Advanced option returns to the default setting. Use the Advanced tab to set various printing options. Watermark See "Using watermarks" on page 82. Overlay Security Encrypts printing data first, and transmits it to the machine. This feature protects the printing information to prevent your data from being comprised on your network. Job Encryption feature is enabled only when the hard drive is installed.
Opening printing preferences Result Simulator 8 Eco tab The Eco tab allows you to save print resources and lead you to eco-friendly printing. When you select Eco Printing, you can see the eco image ( ) on some options. Also, some options are not available to use in the eco mode. Result Simulator shows the result of reduced emission of carbon dioxide, used electricity, and the amount of saved paper in accordance with the settings you selected.
Opening printing preferences 10 • Job Name: This option is used when you need to find a stored file using the control panel. Print Mode • User ID: This option is used when you need to find a stored file using the control panel. The user name automatically appears as the user name that you use to log on Windows. This option allows you to choose how to print or save the printing file by using the HDD in your machine.
Opening printing preferences 1 2 Change the settings as needed on each tab. Enter a name for the item in the Favorites input box. 12 Using help Click the option you want to know on the Printing Preferences window and press F1 on your keyboard. 3 4 5 Click Save. Enter name and description, and then select the desired icon. Click OK. When you save Favorites, all current driver settings are saved. To use a saved setting, select it in the Favorites tab.
Using special print features Special print features include: • "Printing multiple pages on one sheet of paper" on page 78. • "Printing posters" on page 79. • "Printing booklets" on page 79. • "Printing on both sides of the paper" on page 80. • "Change the size by percentage of your document" on page 81. • "Fitting your document to a selected paper size" on page 81. • "Using watermarks" on page 82. • "Using overlay" on page 84.
Using special print features 6 7 14 Printing posters This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. Click OK or Print until you exit the Print window. You can complete the poster by pasting the sheets together.
Using special print features The Booklet Printing option is not available for all paper sizes. In order to find out the available paper size for this feature, select the available paper size in the Original size option on the Paper tab. 3 If you select an unavailable paper size, this option can be automatically canceled. Select only available paper. (paper without or mark). 5 From the Double-Sided Printing section, select the binding option you want.
Using special print features 17 18 Change the size by percentage of your document You can change the size of a document to appear larger or smaller on the printed page by typing in a percentage you want. 1 To change the print settings from your software application, access Printing Preferences (see "Opening printing preferences" on page 70). 2 3 4 Click the Paper tab. Select actual paper size of the originals from the Original Size. Enter the scaling rate in the Percentage input box.
Using special print features Using an existing watermark 19 Using watermarks The watermark option allows you to print text or image over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. There are several predefined watermarks that come with the machine. They can be modified, or you can add new ones to the list.
Using special print features Creating a watermark Editing a watermark 1 To change the print settings from your software application, access Printing Preferences (see "Opening printing preferences" on page 70). 1 To change the print settings from your software application, access Printing Preferences (see "Opening printing preferences" on page 70). 2 From the Advanced tab, select Edit... from the Watermark drop-down list. 2 Click the Advanced tab, select Edit... from the Watermark drop-down list.
Using special print features 20 Using overlay This option is available only when you use the PCL printer driver. What is an overlay? An overlay is text and/or images stored on the computer hard drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing exactly the same information that is currently on your letterhead.
Using special print features Using a page overlay 7 Click OK or Print until you exit the Print window. The selected overlay prints on your document. After an overlay has been created, it is ready to be printed with your document. To print an overlay with a document: 1 2 3 4 5 Create or open the document you want to print. To change the print settings from your software application, access Printing Preferences (see "Opening printing preferences" on page 70).
Using Direct Printing Utility This chapter explains how to use Direct Printing Utility to print PDF files without open the files. • HDD should be installed on your machine, to print PDF files using this program. • You cannot print PDF files that are restricted to print. Deactivate the printing restriction feature, and retry printing. • You cannot print PDF files that are restricted by a password. Deactivate the password feature, and retry printing.
Using Direct Printing Utility 23 Using the right-click menu 1 Right-click on the PDF file you wish to print and select Direct Printing. The Direct Printing Utility window appears with the PDF file is added. 2 3 4 Select the machine you wish to use. Customize the machine settings for your needs. Click Print. The selected PDF file is sent to the machine. 3.
Changing the default print settings Most Windows applications will override settings you specify in the printer driver. Change all print settings available in the software application first, and change any remaining settings using the printer driver. 1 Click the Windows Start menu. • 2 3 4 5 6 Change the settings on each tab. Click OK. If you want to change the settings for each print job, change it in Printing Preferences. For Windows 8, from the Charms, select Search > Settings.
Setting your machine as a default machine 1 Click the Windows Start menu. • 2 3 4 For Windows 8, from the Charms, select Search > Settings. For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows 7/8, select Control Panel > Devices and Printers. • For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers. Select your machine.
Print Settings in Machine You can set print related settings. When there is no specific input for printing options, the machine prints with the settings you set here. Set the frequently used printing settings. This feature can be useful if your company has a specific printing form. Tab Settings > Print Settings from the display screen. 24 General • General: You can set Skip Blank Page, Paper Source and Emulation. - Skip Blank Pages: You can skip the blank pages during printing.
Setting Device Options When you install the optional devices such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use the optional devices you installed in this driver, you can set the optional devices in Device Options. 1 3 4 Select Device Options. The Properties window may differ depending on the driver or operating system you are using. Click the Windows Start menu. • 2 5 For Windows 8, from the Charms, select Search > Settings.
Setting Device Options If you want to encrypt job accounting password, check Job Accounting Password Encryption. • 7 Custom Paper Size Settings: You can specify custom paper size. Click OK until you exit the Properties or Printer properties window. 3.
Printing to a file (PRN) You will sometimes need to save the print data as a file. To create a file: 1 Check the Print to file box at the Print window. 2 3 Click Print. If you type in only the file name, the file is automatically saved in My Documents, Documents and Settings or Users. The saved folder may differ, depending on your operating system or the application you are using. Type in the destination path and the file name, and then click OK. For example c:\Temp\file name. 3.
Mac printing 27 Changing printer settings Some features may not be available depending on models or options. It means that the features are not supported. You can use advanced printing features provided by your machine. This section explains how to print using a Mac. 26 Printing a document When you print with a Mac, you need to check the printer driver setting in each application you use. Follow the steps below to print from a Mac: 1 2 Open the document you want to print.
Mac printing 29 30 Printing on both sides of paper You can print on both sides of the paper. Before printing in the duplex mode, decide on which edge you will be binding your finished document. The binding options are, as follows: • Long-Edge Binding: This option is the conventional layout used in book binding. • Short-Edge Binding: This option is the type often used with calendars.
Linux printing 8 Some features may not be available depending on models or options. It means that the features are not supported. Click Print. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lp or lpr printing system or other applications for odd-even printing. 31 Printing from applications 32 There are a lot of Linux applications that allow you to print using Common UNIX Printing System (CUPS).
Linux printing 33 Configuring printer properties You can change the default printing options or connection type with a printing utility supplied by O/S. 1 Launch Printing utility(Go to System > Administration > Printing menu or execute "system-config-printer" command in Terminal program). 2 3 4 Select your printer and double-click it. Change default printing options or connection type. Click Apply button. 3.
UNIX printing 35 Changing the machine settings Some features may not be available depending on models or options. It means that the features are not supported. The UNIX printer driver Print Job Manager in which the user can select various print options in printer Properties. 34 Proceeding the print job The following hot keys may also be used: “H” for Help, “O” for OK, “A” for Apply, and “C” for Cancel. After installing the printer, choose any of the image, text, or PS files to print.
UNIX printing • Multiple pages: Print several pages on one side of the paper. • Page Border: Choose any of the border styles (e.g., Single-line hairline, Double-line hairline) Printer-specific settings tab Select various options in the JCL and General frames to customize various settings. These options are specific to the printer and depend on the PPD file. Image tab In this tab, you can change the brightness, resolution, or image position of your document.
4. Copying This chapter gives you step-by-step instructions for copying documents.
Understanding the copy screen When you tap Copy from the home screen or Apps , the Copy screen appears. This screen has several tabs and many copying options. All the options are grouped by feature so you can configure your selections easily. If want to go home, tap the home( Virtual Hard Key • Virtual hard keys are located on the right side of the screen. ) button. • When an app is launched for the first time, the virtual hard keys are shown.
Understanding the copy screen 2 Button Copy tab Name Description Preview for play Scans for job. Preview edit mode This button appears to edit when scanning. Adjust the prescanned image with operation functions such as rotate and crop. Some features are not available to preview edit mode. Start Starts a job. Changing Darkness You can adjust the darkness level of a copy if needed for easier reading if the original contains faint markings or dark images.
Understanding the copy screen Selecting the type of originals • Use the original type setting to improve copy quality by selecting the appropriate document type for a copy job. ID Copy: Allows you to copy both sides of a two-sided original onto one sheet of paper. This feature is helpful for copying originals with important information on both sides, such as driver's licenses. • Save to Box: Allows you to save scanned originals to the hard disk drive in the machine.
Understanding the copy screen • UI Configuration: Allows you to select the options that appear in the Copy menu. Tap the + or - symbol on the menu icons to add or remove menus. You can also tap and hold a menu icon to move it to a different position or tap Clear All to remove all the menus. • You can customize the UI of each tab using UI configuration option (Send > Sub menu(action overflow) > UI Configuration). • Some menus are disabled. If so, it is not available to your machine.
Understanding the copy screen Reduce/Enlarge Original Size The reduce/enlarge feature allows you print an image larger or smaller than the original. Tap the icons on the screen to reduce a copy by 25 % to 99 %, or enlarge a copy by 101 % to 400 %. Use this option to set the actual paper size of the originals. • Auto: Automatically detect the size of original (see "Media sizes automatically detected" on page 57). • Auto: Reduces or enlarges the copy based on the size of the output paper.
Understanding the copy screen Booklet Original type Use this setting to improve copy quality by selecting the appropriate document type for the current job. • Text: Use if the original is mostly text and very few or no images. • Text/Photo: Use if the original is a mix of text and images. • Photo: Use if the original is mostly or exclusively images. The machine automatically prints on one or both sides of the paper, which are then folded to produce a booklet with all pages in the correct sequence.
Understanding the copy screen • Right Page: Prints only the right page of the book. • Both Pages(From Left): Prints both facing pages from the left page. • Both Pages(From Right): Prints both facing pages from a right page. • Book Center & Edge Erase: Erases shadows caused by bindings or book edges from the center and side edges of copies. • When you use the Image Repeat feature, the ID Copy, N-up, Booklet, Book Copy, Image Shift, and Poster Copy menus are disabled. • Off: Disables this feature.
Understanding the copy screen Prints the IP Address, ID, Device Information, Comment, Page Number or Date & Time on printouts. You can set the Text Size, Opacity or Position of the stamp. Overlay An overlay is text and/or images stored on a computer hard drive (HDD) in a special file format that can be printed on any document. Overlays can take the place of traditional letterhead paper. Rather than using preprinted letterhead, you can create an overlay matching the layout of the letterhead.
Understanding the copy screen Background Adjustment This option allows you to compensate for originals that contain color in the background, such as newspapers or catalogs. You can use the options in this menu to make the copies easier to read. • Background Density: Allows you to adjust the density of the background in the scanned image. This feature is useful when scanning originals that have turned yellow from age or originals with a dark background.
Basic copy This is the usual procedure to copy your original documents. 1 2 Tap Copy from the home screen or Apps. 3 4 Adjust the settings on the Copy tab and More tab. 5 Tap copying. Place the originals face up in the DSDF or place a single original face down on the scanner glass and close the DSDF (see "Loading originals" on page 46). Enter the number of copies desired on the numeric keypad (or +, button) on the control panel, if necessary.
Using the Quick Copy menu The Quick Copy menu allows you to quickly set common copy options without having to open a lower level menu or another tab. However, this menu does not offer every copy option available. 1 2 Tap Quick Copy from the home screen or Apps. 3 Adjust the settings (Paper Source, Reduce/Enlarge, Original Orientation, Darkness, Duplex, N-UP, Multi Bina, Collation, Staplea). 4 Enter the number of copies desired on the numeric keypad (or +, button) on the control panel, if necessary.
ID card copying 3 Place the front side of an original facing down on the scanner glass where arrows indicate as shown. Then, close the scanner lid. 4 Tap Your machine can print 2-sided originals on one sheet. The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original. This feature is helpful for copying a small-sized item such as business card.
ID card copying 5 Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. 6 Tap . Your machine begins scanning the back side. • If you do not press the button, only the front side will be copied. • If the original is larger than the printable area, some portions may not be printed. 4.
5. Scan & Send (Scanning) Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer.
Understanding the Scan & Send screen This section describes all scanning and fax functions. When you tap Send from the home screen or Apps, the Send screen appears. This screen has two tabs and many options. All options are grouped by feature so that you can configure the job easily. If want to go home, tap the home( Click the (Help) from the home screen or ) button. (quick menu) and then Command keys Button Name Description Quick Menu Open the quick menu.
Understanding the Scan & Send screen Button + Me Name Description When users are logged in, the destination configured in their My Page profile appears. You can set the destination in the Send to Destination menu of the My Page app (see "My Page" on page 37). Administrators can also set the default destination in the sub menu (Action overflow) > Send Settings > + Me Setting. You must log in to use your + Me destination.
Understanding the Scan & Send screen Preview Adjusting the brightness Preview displays the original scanned image. You can adjust the brightness level of a copy if needed for easier reading if the original contains faint markings or dark images. Adjust the brightness level using the slider. This feature allows you to print dark images lighter, or light images darker. Button Name Description Setting History View changed options list. Preview for status Shows the job preview.
Understanding the Scan & Send screen Selecting the original type • Save as Default : Allows you to save the current Scan & Send settings as the default Scan & Send settings. After you save the default Scan & Send settings, all future send tasks use these settings. Tap this option in the Action Overflow menu to save the current settings as the default Scan & Send settings. • Restore Default : Allows you to restore the Scan & Send settings to the default Scan & Send settings of the machine.
Understanding the Scan & Send screen • Address Book Settings: This address book contains contacts that are available to all users. You can use the address book to make contacts available to anyone who uses the machine. - • Setting options You can set a detail options in the Send tab and More tab. Google Address Book : This address book contains the contacts registered in your Google contacts list. You must log into your Google account to access your Google Address Book.
Understanding the Scan & Send screen • 2 Sided, Calendar: For originals that are printed on both sides, but the back is rotated 180 degrees. To use 2 Sided, Book and 2 Sided, Calendar, load the originals on the DADF. If the machine cannot detect the original on the DADF, it automatically changes to 1 Sided. Fax Options If you send originals that are of poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax.
Understanding the Scan & Send screen • Both Pages(From Right): Scans both facing pages from the right page. • Book Center & Edge Erase: You can set shaded areas to erase shadows caused by bindings or book edges from the center and side edges of copies. Advanced Fax (fax user only) Set the sending options for fax, such as Quick Start Fax and Delay Send. • Off: Disables this feature. • Quick Start Fax: The machine will begin to transmit the fax right after the first page has been scanned.
Understanding the Scan & Send screen Color Mode Use one of these options to scan the original among Color, Gray or Mono. • Mono: Displays an image in black and white. • Gray: Displays an image in gray. • Color: Displays an image in color. The file format JPEG cannot be selected in the File Format option, if Mono has been selected for Color Mode. Background Adjustment This option allows you to compensate for originals that contain color in the background, such as newspapers or catalogs.
Basic scan This is the usual procedure to scan your original documents. 1 2 Tap Scan & Send from the home screen or Apps. 3 4 Adjust the settings in the Send tab and More tab. 5 Tap Place the originals face up in the DSDF or place a single original face down on the scanner glass and close the DSDF (see "Loading originals" on page 46). Select a destination using (Add Destination), + Me, Email, SMB, FTP, Box, USB, PC or (Address book). . (Start ) from the control panel to begin scan.
Scanning with TWAIN-enabled software If you want to scan documents using other software, you need to use TWAINcompliant software, such as Adobe Photoshop. Follow the steps below to scan with TWAIN-compliant software: 1 Make sure that the machine is connected to your computer and powered on. 2 Place the originals face up in the DSDF or place a single original face down on the scanner glass and close the DSDF (see "Loading originals" on page 46). 3 4 5 Open an application, such as Adobe Photoshop.
Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats (including .epub). These documents can be shared oversocial networking sites or fax. Whether you’re a student organizing research from a library or a stay-at-home parent sharing scanned pictures from last year’s birthday party, Easy Document Creator will provide you with the necessary tools.
Using Samsung Easy Document Creator 9 Click Save (to save the scanned image), Send (to email the scanned image), or Share (to upload the scanned image). If there is room on the scanning glass, you can scan more than one item at a time. Use the tool to define multiple selection areas. 5.
Mac scanning 3 4 Scanning from USB connected machine 1 2 3 Make sure that the machine is connected to your computer and powered on. Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 46). Start Applications and click Image Capture. Scanning from network connected machine 1 2 Make sure that your machine is connected to a network. 3 4 Start Applications and click Image Capture. Select the option you want.
Mac scanning • If scanning does not operate in Image Capture, update Mac OS to the latest version. • For more information, refer to the Image Capture’s help. • You can also scan using TWAIN-compliant software, such as Adobe Photoshop. • You can scan using Samsung Scan Assistant software. Open the Applications folder > Samsung folder > Samsung Scan Assistant. 5.
Linux scanning 5 Scanning 1 Make sure that the machine is connected to your computer and powered on. 2 Launch a scan application such as xsane or simple-scan(If it's not installed, please install it manually to use scan features. For example, you may use "yum install xsane" for rpm package systems and "apt-get install xsane" for deb package systems to install xsane). 3 4 Select your device from the list and set the scan options to apply. Click the Scan button. 5.
6. Scan & Send (Faxing) This guide gives you information about using your machine as a fax machine.
Preparing to fax • You cannot use this machine as a fax through the internet phone. For more information, ask your internet service provider. • We recommend you use traditional analog phone services like PSTN (public switched telephone network) when using a phone line as a fax line. If you use internet services (DSL, ISDN, VolP), you can improve the connection quality by using a micro-filter. A micro-filter reduces noise and improves connection quality.
Using a fax in your computer You can send a fax directly from your computer. Make sure that your machine and the computer are connected to the same network. 2 Checking a sent fax list (Windows) You can check a sent fax list on your computer. 1 Sending a fax (Windows) To send a fax from your computer, the Samsung Network PC Fax program must be installed. You can install the Samsung Network PC Fax driver from the software CD. When the installation window appears, select Installation Now.
Using a fax in your computer 4 5 6 7 8 9 10 11 Choose the number of copies and pages. Choose your paper size, orientation, and scale. Enter the recipients’ fax number in To input box. If you have stored frequently-used fax numbers, you can also use Addresses by pressing the button. If necessary, enter the access code in Dialing Prefix. If necessary, check Use Cover page to send the fax with a cover page. Enter the subject and message of the fax job. Click Fax.
Understanding the fax screen Tap Scan & Send from the home screen or Apps, then tap screen. If you see a different screen, tap the to open the Fax Command keys icon to go to the home screen. Button • Click the (Help) from the home screen or (quick menu) and then click on any option you want to know about. Name Description Quick Menu Open the quick menu. Address book Open your saved address book. Fax Send a fax. My Program Add an app to my program List.
Understanding the fax screen Virtual Hard Key Preview Preview displays the original scanned image. • Virtual hard keys are located on the right side of the screen. • When an app is launched for the first time, the virtual hard keys are shown. Button Name Description • If the screen is touched, the virtual hard keys always appear. Setting History View changed options list. • If the Preview for status Shows the job preview. Preview for play Scans for job.
Understanding the fax screen Adjusting the brightness Selecting the original type You can adjust the brightness level of a copy if needed for easier reading if the original contains faint markings or dark images. Adjust the brightness level using the slider. This feature allows you to print dark images lighter, or light images darker. Use the original type setting to improve copy quality by selecting the appropriate document type for a copy job. Tap Darkness to show the slider control.
Understanding the fax screen • • • Save as Default : Allows you to save the current Scan & Send settings as the default Scan & Send settings. After you save the default Scan & Send settings, all future send tasks use these settings. Tap this option in the Action Overflow menu to save the current settings as the default Scan & Send settings. Restore Default : Allows you to restore the Scan & Send settings to the default Scan & Send settings of the machine.
Understanding the fax screen Setting options • 2 Sided, Calendar: For originals that are printed on both sides, but the back is rotated 180 degrees. You can set a detail options in the Send tab and More tab. To use 2 Sided, Book and 2 Sided, Calendar, load the originals on the DADF. If the machine cannot detect the original on the DADF, it automatically changes to 1 Sided. • You can customize the UI of each tab using UI configuration option (Send > Sub menu(action overflow) > UI Configuration).
Understanding the fax screen Fax Options • Both Pages(From Right): Scans both facing pages from the right page. If you send originals that are of poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax. • Book Center & Edge Erase: You can change the void area setting for the binding around the entire book-edge; or for the center width and side edges. • Resolution - Standard: Usually recommended for originals with text.
Understanding the fax screen Color Mode Original Type Use this setting to improve copy quality by selecting the appropriate document type for the current job. • Text: Use if the original is mostly text and very few or no images. • Text/Photo: Use if the original is a mix of text and images. • Photo: Use if the original is mostly or exclusively images. Use one of these options to scan the original among Color, Gray or Mono. • Mono: Displays an image in black and white.
Understanding the fax screen 5 Background Adjustment Fax screen This option allows you to compensate for originals that contain color in the background, such as newspapers or catalogs. You can use the options in this menu to make the copies easier to read. • Background Density: Allows you to adjust the density of the background in the scanned image. This feature is useful when scanning originals that have turned yellow from age or originals with a dark background.
Understanding the fax screen Button Name Description Recent View any recently-used addresses. Groups Open a list of group addresses. Contacts Open a list of your contacts. Pause Pause the current job. Add Contacts Add a new contact to your addresses. Add To Add to the destination list. Destination List Open the destination list. On Hook Enable On Hook dialing. When you hear the dial tone, enter a fax number using the numeric keypad on the control screen. Send Send the fax. 6.
Sending a fax This section explains how to send a fax and the special methods of transmission. 8 Tap or select other settings. 7 You can place the originals use either the DSDF or the scanner glass. If the originals are placed on both the DSDF and the scanner glass, the machine will read the originals on the DSDF first, because it has higher scan priority.
Sending a fax • You can send a fax directly from your computer (see "Using a fax in your computer" on page 132). • When you want to cancel a fax job,tap (Stop) from virtual hard key before the machine starts transmission. Or tap Job Status from the home screen or Apps, select the job you want to delete (see "Job Status" on page 35). • You cannot send emails with the machine while it is sending a fax.
Receiving a fax This section explains how to receive faxes, and the special options available. 9 Receiving manually in Telephone mode 8 Changing Receive Mode You can receive a fax call by pressing On Hook and then pressing Your machine is preset to Fax mode at the factory. When you receive a fax, the machine answers the call after a specified number of rings and automatically receives the fax.
Receiving a fax • If you have set your machine to this mode and your answering machine is turned off, or no answering machine is connected to the EXT socket, your machine automatically enters Fax mode after a predefined number of rings. 2 When the machine receives a fax in this mode, Print option becomes available. If you want to print the secured faxes, tap Print. All secured faxes will then be printed.
Receiving a fax 12 13 Setting Received Fax Printing Use this option to set printing options for received faxes. Tap Settings > Fax Settings > Received Fax Printing on the display screen. • Duplex: The machine prints received faxes on both sides of the paper. • Output Tray: Specify the tray where the fax is printed. • Staple: Enable the staple feature. • Auto Reduction: Set to reduce the size of incoming pages automatically.
Receiving a fax Option Option Description Machine ID & Fax No You can set the machine ID and fax number to be printed at the top of each page. Redial Set the machine to re-dial the fax number if the recipient’s fax line is busy or not answered. Set the number of re-dial attempts and the interval between attempts. • Redial Term: Select terms for re-dialing using the up/down arrows. ECM Mode Set the machine to correct errors.
Receiving a fax Option DRPD Mode Junk Fax Setup Secure Receivea Description Enable a user to answer several different phone numbers on the same telephone line. Set the machine to recognize different ring patterns for each number. This setting may not be available in your country. Use this feature to reject faxes sent from numbers stored in memory as junk fax numbers. This feature is useful to block any unwanted faxes.
7. Setting up an address book This guide gives you guidelines for the address book.
Understanding the address screen The Address book app allows you to access and save frequently used addresses in the machine. You can save fax numbers and email addresses as well as addresses for SMB, FTP, and and so on. Tap Address Book from the home screen or Apps. If you see a different screen, tap to go to the home display screen.
Understanding the address screen Sub menu (Action overflow) You cannot add a group as a member of another group. To use some features, you may need to log-in as an administrator (see "Login" on page 315). Command keys To use some features, you may need to log-in as an administrator (see "Login" on page 315). Button Name Description Quick Menu Show the quick menu. Address book Open your list of addresses Search Search for a desired address. Add Add a contact, favorites, or group.
Using the control panel 6 2 Storing individual addresses 1 Tap Address on the home screen or Apps > Tap screen 2 Tap the Name input box, and then enter the name of the recipient. • If the SMB server you entered is not registered to any domain, leave it blank or enter the computer name of the SMB server. Tab • User Login Name: Select this option to create a sub-folder in the file folder you selected. The sub-folder is named according to the user name entered in step 5.
Using the control panel \\folder\user name\2014-01-01\DOCJPEG\DOC001.jpg \\folder\user name\2014-01-01\DOCJPEG\DOC002.jpg 4 Storing address groups Tap OK to save the information. 1 Tap Address book on the home screen or Apps > Groups > display screen. Tap the Name input field and enter a name for the group. Editing Individual address 2 3 7 on the 3 When editing a contact, tap a field to change or delete the information, or add additional fields to the contact’s information.
Using the control panel 5 6 Editing address groups 1 2 Searching for address book entries Tap Address book > Groups on the home screen or Apps. Tap the name of group you want to edit and tap You can search the addresses that are currently stored in the address book. (edit). If you want to delete an address group, check the box for the group you want to delete and tap 3 4 1 2 Tap Address book > Contacts or Groups on the home screen or Apps. 3 The machine then displays the search results.
Using the control panel 3 Tap OK in the confirmation window and the selected addresses are deleted from the address book. 8 Viewing the address book You can browse for individual addresses and groups. 1 2 Tap Address book on the home screen or Apps. Tap an address to see more information about it. You can tap (edit) when viewing an address to edit its information directly, or when viewing an address group to see a list of that group’s members. 7.
Using SyncThru™ Web Service You can store addresses conveniently from the networked computer using SyncThru™ Web Service. Only for users registered on the machine can store addresses through login SyncThru™ Web Service. 9 Enter a name to add and select a speed dial number in the General field. • A Speed Dial Number allows you to enter that number on the numeric keypad to dial that number quickly. 9 • Check Favorites for addresses you use often. You can easily find them in search results.
Using SyncThru™ Web Service If the SMB server you entered is not registered to a domain, leave this field blank or enter the computer name of the SMB server. 18 Enter the scan file folder to store scanned images in Path. • Example: /shared_Folder/ 19 Select Scan folder creating policy options: • Create new folder using login name: If you select this option, the machine creates a sub-folder in the file folder you selected. The subfolder is named using the user name from step 15.
Using SyncThru™ Web Service 21 22 23 24 Enter the file name in File Name to store on the server. To verify that the process is working with your settings, click Test. Enter FTP server information as you did for SMB. 8 9 10 Check the box for the address you want to edit and click Edit. Change the address information. Click Apply. Click Apply. Click Undo to reverse any changes you entered. Click Cancel to close the window without saving any changes. Click Undo to delete the information you entered.
Using SyncThru™ Web Service 8 Check the boxes of the addresses you want to delete and click Delete. 8 Enter a name or part of a name to search for in the search field. Check the box at the top of the column to select all addresses. You can search for addresses in a specific category such as Fax Number, Email, SMB, and so on. Click OK in the confirmation window to delete the addresses.
Using SyncThru™ Web Service • Use comma(,) as a separator. Exporting Address Book • When importing the address book data from a computer to the machine, the existing address book data is deleted. • Make sure to enter valid data. If you enter invalid data, unexpected errors can occur. Refer to the below rules for entering valid data. This feature may not be available depending on model or optional goods (see "Features by model" on page 8). - Speed dial: A number is required for each address.
Using SyncThru™ Web Service Grouping addresses in address book 1 2 3 4 5 6 7 8 9 10 11 If you do not want to add individual addresses to the group address you made, skip this step. You can add individual addresses next time pressing Group Details. Open a web browser from your networked computer. Enter your machine’s IP address as the URL in the browser (for example, http://123.123.123.123). Press Enter or click Go to access the SyncThru™ Web Service page. 12 13 Click Apply.
Using SyncThru™ Web Service 6 7 8 9 10 11 Click Login. 5 Enter the ID and password, and select a domain as you log in the machine. Click Address Book. Click Groups. Check the group address you want to edit and press Edit Group. Change the group address information. Click Apply. 6 7 8 9 10 Click Login. Click Address Book. Click Groups. Check the box for the groups you want to delete. Click Delete Group. Click OK when the confirmation window appears. Press Undo to delete the information you entered.
Using SyncThru™ Web Service 5 Enter the ID and password, and select a domain as you log in the machine. 6 7 8 9 Click Login. Click Address Book. Click Groups. Click the group address you want to see and click Group Details. • You can add individual addresses directly. Check the addresses you want to add to Group Address Book in Individual Address Book. • You can delete individual addresses directly. Check the addresses you want to delete and press Delete in Group Address Book. 7.
8. Management tools This chapter introduces management tools provided to help you make full use of your machine.
Accessing management tools Samsung provides a variety of management tools for Samsung printers. 1 2 Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs. • 3 4 5 For Windows 8, from the Charms, select Search > Apps. Find Samsung Printers. Under Samsung Printers, you can see installed management tools. Click the management tool you want to use.
SyncThru™ Web Service This chapter gives you step-by-step instructions for setting up the network environment through SyncThru™ Web Service. • Internet Explorer® 6.0 or higher is the minimum requirement for SyncThru™ Web Service. • Some menus may not appear on the display screen depending on the settings or models. If so, it is not applicable to your machine.
SyncThru™ Web Service IPv6 supported web browser 4 Logging into SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer®, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 address (Stateless Address, Stateful Address, Manual Address, Link-Local) from Network Configuration Report. Before configuring options in SyncThru™ Web Service, you need to log-in as an administrator.
SyncThru™ Web Service • 5 Information tab Print Information: You can print all the reports provided by your machine. You can use these reports to help you maintain your machine. This feature is also available in the machine (see "Report" on page 330). This tab gives you general information about your machine. You can check things, such as the machine’s status, supplies’ status, count information, network information, and more. You can also print reports, such as configuration page.
SyncThru™ Web Service 6 7 Box tab You can manage the Box. This feature is also available from the machine (see "Using Box" on page 190). Forward / Print / Send / Download You can manage the folder and files in Forward, Print, Send, Download. • Add: You can create Box in Print, Send, Download tab and Secured Box in Print, Send tab. • Delete: You can delete Box and file in Forward, Print, Send, Download tab. • Edit: You can edit Box and file name in Print, Send, Download tab.
SyncThru™ Web Service - Scan & Send : You can set scan related settings. This feature is also available from the machine (see "Understanding the Scan & Send screen" on page 115). - HTTP: You can allow or block users from accessing the SyncThru™ Web Service. This feature is also available from the machine (see "Network Protocol" on page 334). - Box : You can set box related settings.This feature is also available from the machine (see "Using Box" on page 190).
SyncThru™ Web Service • Network Security: From the SyncThru™ Web Service, select the Security tab > Network Security. - - Digital Certificate: You can manage digital certificates. A digital certificate is an electronic certificate that verifies the secure association between communication nodes. You need to add the certificate for SSL communication. This feature is also available from the machine (see "Network Security" on page 335).
SyncThru™ Web Service - • User profile: You can store user information on the machine’s hard drive. You can use this feature to manage the users using the machine. You can also group the users and manage them as a group. You can add up to 1,000 entries. User identified by user ID and password are allowed to modify their password. They are allowed to view all of their profile information. When it comes to the role, users are allowed to see only the role they belong to but not its permissions.
Easy Capture Manager • Available for Windows OS users only. • This feature may not be available depending on model or optional goods (see "Software" on page 8). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as captured or edited. 8.
Samsung AnyWeb Print • Available for Windows OS users only. • This feature may not be available depending on model or optional goods (see "Software" on page 8). This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). 8.
Easy Eco Driver Available for Windows OS users only (see "Software" on page 8). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. Easy Eco Driver also allows you simple editing such as removing images and texts, and more. You can save frequently used settings as a preset. How to use: 1 Open a document to print. 2 Open printing preference window (see "Opening printing preferences" on page 70). 3 From the Favorites tab, select Eco Printing Preview.
Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax. Whether you’re a student needing to organize research from the library or a stay-at-home mom sharing scanned pictures from last year’s birthday party, Samsung Easy Document Creator will provide you with the necessary tools.
Using Samsung Easy Printer Manager • Available for Windows and Mac OS users only. The screenshot may differ depending on operating system you are using. • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager. Samsung Easy Printer Manager is an application that combines Samsung machine settings into one location. Samsung Easy Printer Manager combines device settings as well as printing environments, settings/actions and launching.
Using Samsung Easy Printer Manager Printer This area gives you general information about your machine. information You can check information, such as the machine’s model name, IP address (or Port name), and machine status. You can view the online User’s Guide. 2 Troubleshooting button: This button opens the Troubleshooting Guide when an error occurs. You can directly open the necessary section in the user’s guide.
Using Samsung Easy Printer Manager Alert Settings (Windows only) 12 Advanced settings user interface overview This menu includes settings related to error alerting. The advanced user interface is intended to be used by the person responsible for managing the network and machines. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. • Printer Alert: Provides settings related to when alerts will be received.
Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. Icon • The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operating system in use. Mean Description Normal The machine is in ready mode and experiencing no errors or warnings. Warning The machine is in a state where an error might occur in the future.
Using Samsung Printer Status User’s Guide This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. 1 Supplies Information 2 Option 3 You can view the percentage of toner remaining in each toner cartridge. The machine and the number of toner cartridge(s) shown in the above window may differ depending on the machine in use. Some machines do not have this feature. You can set printing job alert related settings.
Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Samsung’s web site, and check connected machine information. This application will be automatically downloaded from the Windows Store if the machine is connected to a computer with an Internet connection.
Using Samsung Printer Experience 15 User Guide This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. 2 3 Order Supplies Click on this button to order replacement toner cartridges online. You need to be connected to the Internet to use this feature. Visit Samsung Links to Samsung printer website. You need to be connected to the Internet to use this feature.
Using Samsung Printer Experience Deleting a printer 16 Printing from Windows 8 1 From the Charms, select Settings. Or, right-click the Samsung Printer Experience page and select Settings. 2 3 4 Select Remove Printer. Select the printer you want to delete. Click Yes. You can see that the selected printer is removed from the screen. This section explains common printing tasks from the Start screen. Basic printing 1 2 3 4 Open the document to print. From the Charms, select Devices.
Using Samsung Printer Experience 5 Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • ) in the Windows task bar. You can also cancel the current job by pressing (Stop) button on the control panel. Opening more settings The screen may appear somewhat different depending on the model or options.
Using Samsung Printer Experience Basic tab Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type. Eco settings Advanced tab Paper settings This option allows you to set the basic paper handling specifications. Layout settings This option allows you to set the various ways to layout your documents. This option allows you to choose multiple pages per side to save media. 8.
Using Samsung Printer Experience Security tab 17 Using the sharing feature Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. Samsung Printer Experience allows you to print from other applications installed on the computer using the sharing feature. This feature is only available for printing jpeg, bmp, tiff, gif, and png file formats.
Using Samsung Printer Experience 18 Scanning from Windows 8 7 Click Scan ( ) and save the image. • When you place the originals in the ADF (or DSDF), Prescan ( This section is for the users with multi-functional printers. ) is not available. • You can skip step 5, if the Prescan option is selected. Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer.
Using Box 19 20 Understanding the Box screen Command keys Documents and images printed, scanned, downloaded and sent from computers can be stored in the Box. The Box is located on your machine’s hard disk drive (HDD). It means the documents are stored on the HDD. You can create a password for a certain Stored Document, so unauthorized users cannot access it.
Using Box Button Name Sub menu (Action overflow) Description Button Open the sub menu. Name Description Print Manage the stored print data. Send Manage the stored send data. Download Manage the stored download data. USB Use a USB memory. • Select All : Select all folders and files. • Print Options : Set options for printing. • Create folder : Create a folder. • Rename : Rename a folder or a file. • Delete : Delete folders and files. • Copy : Copy folders and files.
Using Box Using multi check This function is not available in Print and Send storage. Touch and hold a folder or file, then change the multi check mode. Create private folder This function is not available in Download and USB storage. • Public: All users can access to the files. • Private: Set up the password to prevent unauthorized person from accessing. 1 Select the type of Storage (Print or Send) in which you want to create the folder. 2 3 4 Tap > Create folder.
9. Troubleshooting This chapter gives helpful information for what to do if you encounter an error.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs. • Toner low related message appears on the display. • The status LED blinks red. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.
Redistributing toner 2 Pull the corresponding toner cartridge out from the machine. 3 Thoroughly shake the cartridge five or six times to distribute the toner evenly inside the cartridge. 2 1 3 If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. 9.
Redistributing toner 4 Hold the toner cartridge and align it with the corresponding slot inside the machine. Insert it back into its slot until it locks in place. 1 5 Close the front door. Ensure that the door is securely closed. 2 1 2 If the front door is not completely closed, the machine will not operate. 9.
Replacing the toner cartridge When the toner cartridge is totally empty • The status LED turns red on and the display screen to illustrate hard errors such as your Toner Cartridge is empty; or paper Jam and the like. • The machine stops printing and incoming faxes are saved in memory. • Check the Product Code on top of the toner cartridge before ordering and installing to your machine. 2 Replacing the toner cartridge Click this link to open an animation about replacing the toner cartridge.
Replacing the toner cartridge 2 Pull the corresponding toner cartridge out from the machine. 4 Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. 2 1 3 3 Remove the new toner cartridges from its bag. 9.
Replacing the toner cartridge 5 Hold the toner cartridge and align it with the corresponding slot inside the machine. Insert it back into its slot until locks in place. 1 6 Close the front door. Ensure that the door is securely closed. 2 1 2 If the front door is not completely closed, the machine will not operate. 9.
Replacing the imaging unit When the life of the imaging unit expires totally • The status LED turns red on and the display screen shows the error message of replacing imaging unit. • Check the type of the imaging unit for your machine. At this stage, the imaging unit needs to be replaced. 1 Open the side and front door. 2 2 Push down the lever and pull the corresponding toner cartridge out from the machine. 2 1 3 1 9.
Replacing the imaging unit 3 Open the inner cover and pull the corresponding imaging unit out from the machine. Do not use sharp objects, such as a knife or scissors, to open the imaging unit package. You could damage the surface of the imaging unit. 5 Remove the sheet protecting the surface of the imaging unit. 1 2 4 Remove the new imaging unit from its package. 9.
Replacing the imaging unit 6 Remove the sealing tape. 8 Hold the toner cartridge and align it with the corresponding slot inside the machine. Insert it back into its slot until locks in place. 1 7 2 Hold the handles on the new imaging unit, and push the imaging unit until it locks into place. Then, close the inner cover. 9.
Replacing the imaging unit 9 Close the front door. Ensure that the door is securely closed. 1 2 If the front door is not completely closed, the machine will not operate. 9.
Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, refer to the next guidelines. • Ensure that the adjustable guides are positioned correctly (see "Loading paper in the tray" on page 51). Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray. • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading.
Clearing original document jams When an original jams while passing through the Dual scan document feeder(DSDF), a warning message appears on the display screen. To avoid tearing the document, remove the jammed document slowly and gently. 3 Original paper jam in front of scanner 1 2 Remove any remaining pages from the DSDF. Open the DSDF cover. To prevent document jams, use the scanner glass for thick, thin, or mixed paper-type originals. 9.
Clearing original document jams 3 Gently remove the jammed paper from the DSDF. 4 Close the DSDF cover. 9.
Clearing original document jams 4 Original paper jam inside of scanner 1 2 3 Gently remove the jammed paper from the DSDF. Remove any remaining pages from the DSDF. Open the DSDF cover. If you do not see paper in this area, go to the next step. 9.
Clearing original document jams 4 Open the DSDF. 5 Open the DSDF jam cover. 9.
Clearing original document jams 6 Grasp the misfeed paper, and remove the paper from the feed area by carefully pulling it using both hands. 5 Original paper jam while reversing paper in scanner 1 2 7 Remove any remaining pages from the DSDF. Open the DSDF cover. Close the DSDF jam cover and the DSDF. Load the removed pages back into the DSDF. 9.
Clearing original document jams 3 Open the DSDF input tray. 4 Pull the jammed paper gently out of the DSDF. 5 Close the DSDF input tray and the DSDF cover. Load the removed pages back into the DSDF. 9.
Clearing original document jams 6 Original paper jam in front of scanner duplex path 1 2 3 Pull the jammed paper gently out of the DSDF. Remove any remaining pages from the DSDF. Open the DSDF cover. Close the duplex jam cover and the DSDF cover. Load the removed pages back into the DSDF. If you do not see paper in this area, go to the next step. 9.
Clearing original document jams 4 Open the DSDF. 5 Open the DSDF jam cover. 9.
Clearing original document jams 6 Grasp the misfeed paper, and remove the paper from the feed area by carefully pulling it using both hands. 7 Original paper jam in exit area of scanner 1 2 7 Remove any remaining pages from the DSDF. Open the DSDF cover. Close the DSDF jam cover and the DSDF. Load the removed pages back into the DSDF. 9.
Clearing original document jams 3 Open the DSDF input tray. 4 Gently remove the jammed paper from the DSDF. 5 Close the DSDF input tray and the DSDF cover. Load the removed originals back into the DSDF. 9.
Clearing original document jams 8 Original paper jam in duplex exit area of scanner 1 2 3 Open the DSDF input tray. Remove any remaining pages from the DSDF. Open the DSDF cover. 9.
Clearing original document jams 4 Gently remove the jammed paper from the DSDF. 5 Pull the jammed paper gently out of the DSDF. If you do not see paper in this area, go to the next step. 6 Close the DSDF input tray and the DSDF cover. Load the removed originals back into the DSDF. 9.
Clearing paper jams When a paper jam occurs, a warning message appears on the display screen. 1 Pull out tray 1. To avoid tearing the paper, pull the jammed paper out slowly and gently. Follow the instructions in the following sections to clear the jam. 9 Paper jam in tray 1 Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 9.
Clearing paper jams 2 Remove the jammed paper from the machine. 3 Lift the side of the tray, pull the tray out. If you do not see paper in this area, go to the next step. 9.
Clearing paper jams 4 Remove the jammed paper from the machine. If you do not see paper in this area, go to the next step. 5 6 Open the right door. Remove the jammed paper by gently pulling it straight out. 7 Close the right door. Insert tray 1 back into the machine until it locks into place. 9.
Clearing paper jams 10 Paper jam in tray 2 2 Remove the jammed paper from the machine. Click this link to open an animation about clearing a jam. 1 Pull out tray 2. 9.
Clearing paper jams If you do not see paper in this area: 4 Open the right bottom door. Lift the side of the tray, pull the tray out. Remove the jammed paper from the machine. 2 1 If you do not see paper in this area, go to the next step. 3 Insert tray 2 back into the machine until it locks into place. 9.
Clearing paper jams 5 Remove the jammed paper by gently pulling it straight out. 11 Paper jam in tray 3 Click this link to open an animation about clearing a jam. 1 6 Pull out tray 3. Close the right bottom door. 9.
Clearing paper jams 2 Remove the jammed paper from the machine. 4 Open the right bottom door of the Triple Cassette Feeder. 2 1 If you do not see paper in this area, go to the next step. 3 Insert tray 3 back into the machine until it locks into place. 9.
Clearing paper jams 5 Remove the jammed paper by gently pulling it straight out. 12 Paper jam in the multi-purpose tray Click this link to open an animation about clearing a jam. 6 Close the right bottom door. 1 If the paper is not feeding properly, pull the paper out of the machine. 2 Open and close the front door to resume printing. 9.
Clearing paper jams 13 Paper jam inside the machine (Jam feed 1) 2 Remove the jammed paper by gently pulling it straight out. 3 Close the right door. Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1 Open the right door. 9.
Clearing paper jams 14 Paper jam inside the machine (Jam feed 2) 2 Remove the jammed paper by gently pulling it straight out. 3 Close the right bottom door. Click this link to open an animation about clearing a jam. 1 Open the right bottom door. 2 1 9.
Clearing paper jams 15 Paper jam inside the machine (Jam feed 3) 1 2 Remove the jammed paper by gently pulling it straight out. 3 Close the dual cassette feeder right bottom door. Open the right bottom door of the Triple Cassette Feeder. 2 1 9.
Clearing paper jams 16 Paper jam inside the machine (Jam Registration) 2 Remove the jammed paper by gently pulling it straight out. 3 Close the right door. Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1 Open the right door. 9.
Clearing paper jams 17 Paper jam inside of the machine (Jam at Fuser out) 2 Remove the jammed paper by gently pulling it straight out. 3 Close the right door. Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1 Open the right door. 9.
Clearing paper jams 18 Paper jam at the top of duplex path (Jam Duplex Return) 2 Remove the jammed paper by gently pulling it straight out. 3 Close the right door. Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1 Open the right door. 9.
Clearing paper jams 19 Paper jam at the top of duplex path (Jam Duplex 1) 2 Remove the jammed paper by gently pulling it straight out. 3 Close the right door. Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1 Open the right door. 9.
Clearing paper jams 20 Paper jam at the inside of duplex path (Jam Duplex 2) 2 Remove the jammed paper by gently pulling it straight out. 3 Close the right door. Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1 Open the right door. 9.
Clearing paper jams 21 Paper jam bottom of duplex path (Jam Duplex Regi.) 2 Remove the jammed paper by gently pulling it straight out. 3 Close the right door. Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1 Open the right door. 9.
Clearing paper jams 22 23 Paper jam in exit area (Jam Exit Face down) Paper jam front of 2 Bin Finisher Click this link to open an animation about clearing a jam. 1 Gently pull the paper out of the output tray. 2 Open and close the front door. Printing automatically resumes. Click this link to open an animation about clearing a jam. 1 Open the 2Bin Finisher front door. 9.
Clearing paper jams 2 Press right of 1c lever and then push stacker to left. 24 Paper jam inside at 2 Bin Finisher, Paper jam inside 2 Bin Finisher’s duplex Click this link to open an animation about clearing a jam. 1 3 4 5 Open the 2Bin Finisher front door. Remove the jammed paper. Slide in the stacker until you hear the sound ‘click’. Close the 2Bin Finisher front door. 9.
Clearing paper jams 2 Pull the stacker lever 1a down. If necessary, pull the stacker lever 1b down as well. 3 Remove the jammed paper. 9.
Clearing paper jams 4 Pull up on the stacker lever and then close the stacker front cover. 25 Paper jam at exit of 2 Bin Finisher Click this link to open an animation about clearing a jam. 1 Gently pull the paper out through the exit area. 2 1 9.
Clearing paper jams 2 Open and close the 2Bin Finisher front door. Printing automatically resumes. 9.
Understanding display messages Messages appear on the display screen to indicate the machine’s status or errors. Some error messages are shown with graphics to help you troubleshoot problem. Refer to the tables below to understand the messages and their meaning, and correct the problem, if necessary. Messages and their explanations are listed in alphabetical order. Message • Some messages may not appear in the display depending on options or models. The door is not securely latched.
Understanding display messages Message Meaning Suggested solutions Message Finisher Failure [error number]. Turn off then on, after checking finisher There is a problem in the finisher. Turn the machine off and back on again. If the problem persists, call for service. HDD System Failure [error number] : Turn off then on. Call for service if the problem persists Finisher top door is open. Close it The finisher top door is not securely latched. Close the top door until it locks into place.
Understanding display messages Message Meaning Suggested solutions Imaging unit is not compatible. Check users guide The imaging unit you have installed is not for your machine. Install a Samsung-genuine imaging unit, designed for your machine (see "Available Consumables" on page 268). Imaging unit is not installed. Install the unit The imaging unit is not installed or the imaging unit is not properly installed. Install the imaging unit. If it is already installed, try to reinstall the imaging unit.
Understanding display messages Message Meaning Suggested solutions Message Meaning Suggested solutions Original paper jam inside the scanner The originals are jammed in Dual scan document feeder. Clear the jam (see "Original paper jam inside of scanner" on page 207 or "Original paper jam in front of scanner duplex path" on page 211). Paper in all output bins is full. Remove printed paper The output tray is full. Remove papers from the output tray, the machine resumes printing.
Understanding display messages Message Meaning Suggested solutions Message Meaning Suggested solutions Paper jam in front of finisher: [error number] Paper has jammed during finishing. Clear the jam (see "Paper jam front of 2 Bin Finisher" on page 234). Paper jam at the top of finisher: [error number] Paper has jammed during finishing. Clear the jam (see "Paper jam front of 2 Bin Finisher" on page 234). Paper jam at exit of finisher: [error number] Paper has jammed during finishing.
Understanding display messages Message Paper jam in tray 1 Paper jam in tray 2 Meaning Suggested solutions Paper has jammed in the feeding area of the tray. Clear the jam (see "Paper jam in tray 1" on page 217). Clear the jam (see "Paper jam in tray 3" on page 222 ). Paper jam in tray 4 Clear the jam. Paper jam in tray [number] or tray door is open Paper has jammed in the feeding area of the tray or tray door is open. Clear the jam (see "Paper jam in tray 1" on page 217) or close the tray.
Understanding display messages Message Replace with new imaging unit Meaning Suggested solutions The indicated imaging unit has almost reached its estimated Replace the imaging unit for the best print quality when this message appears. Using a imaging unit beyond this stage can result in printing quality issues (see "Replacing the imaging unit" on page 200). imaging unit lifea. Replace with new fuser unit The life of the fuser unit expires totally.
Understanding display messages Message Meaning Suggested solutions Message Meaning Suggested solutions Staple cartridge is empty or not installed. Replace it The staple cartridge has reached the end of its lifespan or staple cartridge is not installed or the staple cartridge is not properly installed. This message appears when the staple cartridge is completely empty. Replace the staple cartridge or install the staple cartridge. If it is already installed, try to reinstall the staple cartridge.
Understanding display messages Message Toner Cartridge Failure: [error number]. Call for service Meaning There is a problem in the toner cartridge. Suggested solutions Message Meaning Suggested solutions Turn the machine off and back on again. If the problem persists, call for service. Tray [number] cassette is pulled out. Insert it properly The tray is not securely latched. Close the tray until it locks into place. Tray [number] door is open. Close it The tray door is not securely latched.
Power and cable connecting problems Power and cable connecting problems Condition The machine is not receiving power, Click this link to open an animation about solving power problems. Suggested solutions • Plug in the power cord and turn on the power switch (see "Turning on the machine" on page 26). • Disconnect the machine cable and reconnect it (see "Connecting a network cable" on page 25). or the connection cable between the computer and the machine is not connected properly. 9.
Solving other problems The following chart lists some trouble conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, contact a service representative. Other problems include: • See "Display screen problem" on page 249. • See "Paper feeding problems" on page 250. • See "Printing problems" on page 251. • See "Printing quality problems" on page 254. • See "Copying problems" on page 258.
27 Paper feeding problems Condition Condition Suggested solutions Paper jams during printing. Clear the paper jam (see "Clearing paper jams" on page 217). Paper sticks together. • Check the maximum paper capacity of the tray (see "Print media specifications" on page 285). Paper does not feed into the machine. • Humid conditions may cause some paper to stick together. Try a fresh ream of paper. Multiple sheets of paper do not feed. • Remove any obstructions from inside the machine.
Solving other problems 28 Condition Printing problems Condition Possible cause The machine The machine is not does not print. receiving power. The machine is not selected as the default machine. Possible cause The machine The port setting is does not print. incorrect. Suggested solutions Check the power cord connections. Check the power switch and the power source. Select your machine as your default machine in your Windows. Check the machine for the following: • The front door is not closed.
Solving other problems Condition Possible cause A print job is extremely slow. The job may be very complex. Half the page is blank. The page orientation Change the page orientation in setting may be incorrect. your application. See the printer driver help screen. The paper size and the paper size settings do not match. Suggested solutions Condition Reduce the complexity of the page or try adjusting the print quality settings. The machine prints, but the text is wrong, garbled, or incomplete.
Solving other problems Condition Possible cause Suggested solutions Condition Possible cause Suggested solutions The machine does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing. Incompatibility between the PDF file and the Acrobat products. Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. Your machine has an odd smell during initial use.
Solving other problems 29 Printing quality problems Condition Toner specks If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Light or faded print • The color tone might not be adjusted. Adjust the color tone. • The paper may not meet paper specifications; for example, the paper may be too moist or rough (see "Print media specifications" on page 285).
Solving other problems Condition White Spots Suggested Solutions If white spots appear on the page: • The paper is too rough and a lot of dirt from a paper falls to the inner devices within the machine, so the transfer roller may be dirty. Clean the inside of your machine. Cleaning the inside or contact a service representative. Condition Color or Black background If the amount of background shading becomes unacceptable: • Change the image transfer belt if it has reached its lifespan.
Solving other problems Condition Vertical repetitive defects Suggested Solutions If marks repeatedly appear on the printed side of the page at even intervals: A Misformed characters • The imaging unit may be damaged. If a repetitive mark occurs on the page, run a cleaning sheet through several times to clean the imaging unit. Cleaning the inside. If you still have the same problems, remove the imaging unit and install a new one. Contact a service representative.
Solving other problems Condition Wrinkles or creases Suggested Solutions • Ensure that the paper is loaded properly. • Check the paper type and quality (see "Print media specifications" on page 285). • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Ensure that the standard tray right bottom door, dual cassette feeder right bottom door or high capacity feeder right bottom door is securely closed.
Solving other problems 30 Condition Horizontal stripes Suggested Solutions Copying problems If horizontally aligned black streaks or smears appear: • The imaging unit may be installed improperly. Remove the imaging unit and reinsert it. Condition Suggested solution • The imaging unit may be defective. Remove the imaging unit and install a new one. Contact a service representative. Copies are too light or too dark Tap Copy from the home screen or Apps.
Solving other problems 31 Condition Suggested solution Frequent copy • Fan the stack of paper, then turn it over in the tray. Replace the paper in the tray with a fresh supply. Check/ paper jams occur. adjust the paper guides, if necessary. • Ensure that the paper is the proper paper weight. • Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared. Toner cartridge produces fewer copies than expected before running out of toner.
Solving other problems 32 Condition The unit scans very slowly. Suggested solutions • Check if the machine is printing received data. If so, scan the document after the received data has been printed. • Graphics are scanned more slowly than text. • Communication speed slows in scan mode because of the large amount of memory required to analyze and reproduce the scanned image. Set your computer to the ECP printer mode through BIOS setting. It will help to increase the speed.
Solving other problems condition Faxes are not received automatically. suggested solutions • The receiving mode should be set to fax. • Make sure that there is paper in the tray. • Check to see if the display shows any error message. If it does, clear the problem • Find the optimal line for communication. To check that, see Smart Fax Diagnostics menu (see "General fax settings" on page 147). The machine does not send. • Make sure that the original is loaded in the DSDF or on the scanner glass.
Solving other problems 33 Operating system problems Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows and try printing again.
Solving other problems Common Mac problems Common Linux problems Condition Suggested solutions The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. Condition There is no xsane nor simplescan application on my Linux machine. For some Linux distributions, there might be no default scan application.
Solving other problems Condition Suggested solutions Printing always works with duplex. This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.15ubuntu2.2. Printer is not added through system's printing utility. The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://bugs.debian.org/cgibin/bugreport.cgi?bug=662813 in Debian bug tracking system).
Solving other problems Problem Possible cause When printing a document in Mac with Acrobat Reader 6.0 or higher, colors print incorrectly The resolution setting in the printer driver may not be matched with the one in Acrobat Reader. Solution Make sure that the resolution setting in your printer driver matches the one in Acrobat Reader. 9.
10. Consumables and accessories This guide provides information on purchasing Consumables, accessories and maintenance parts available for your machine.
Ordering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. • See "Available Consumables" on page 268. • See "Available accessories" on page 270. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.
Available Consumables When Consumables reach their lifespan, you can order the following types of Consumables for your machine. Type Average yield Part name Toner cartridgea Approx. 30,000 standard pages. • MLT-D358S Imaging unitb Approx. 100,000 pages • MLT-R358 a. Declared yield value in accordance with ISO/IEC 19752. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size. b.
Precautions • Disconnect the power cord. Never remove the control board cover while the power is turned on. To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external accessories. • Discharge static electricity. The control board and internal accessories (network interface card or memory module) are sensitive to static electricity.
Available accessories You can purchase and install accessories to enhance your machine’s performance and capacity. Accessory function Part name Optional tray 2/3/4 If you are experiencing frequent paper supply problems, you can attach up to three additional 520 sheet trays. You can print documents in various sizes and types of print materials in each tray. SL-SCF5300 High Capacity Feeder If you are frequently experiencing paper supply problems, you can attach an additional 2,100 sheet tray.
Available accessories Accessory 1-Bin Finisher (Stacker &Stapler) 2-Bin Finisher (Stacker &Stapler) function Part name The 1-Bin Finisher SL-FIN001M consists of big size output tray which holds up to 500 sheets of paper . The 2-Bin Finisher SL-FIN002M consists of big size output tray which holds up to 500 sheets of paper and small size output tray which holds up to 100 sheets of paper. 4-Bin Mailbox You can load up to 100 sheets of paper in each stacker.
Available maintenance parts You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine.
Installing accessories 1 2 Precautions • Disconnect the power cord Never remove the control board cover while the power is turned on. To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external accessories. • Discharge static electricity The control board and internal accessories (network interface card or memory module) are sensitive to static electricity.
Installing accessories • If Printer properties item has ▶ mark, you can select other printer drivers connected with selected printer. 5 Select Device Options. The Properties window may differ depending on the driver or operating system you are using. 6 • Tray Options: Select the optional tray you installed. You can select the tray. • Storage Options: Select the optional memory you installed. If this feature is checked, you can select the Print Mode.
Checking replaceable’s lifespan If you experience frequent paper jams or printing problems, check the remaining lifespan of Consumables. Replace the corresponding parts, if necessary. 1 2 Tap Settings > Management > Supplies Life from the main screen. Check the consumables life. 10.
Using a USB Drive device This chapter explains how to use a USB Drive device with your machine. You must use only an authorized USB Drive device with an A plug type connector. 3 Understanding the USB screen A B To use the USB feature, tap Box > USB from the home screen or Apps. Documents and images printed, scanned, downloaded and sent from USB can be stored in the Box (see "Using Box" on page 190). Use only a USB Drive device with metal-shielded connector.
Using a USB Drive device 5 Do not insert the USB Drive device to other ports except the ports which is as shown below the image. If you insert the USB Drive device to other ports, the machine shows warning message on the display screen. Printing from a USB Drive device You can directly print files stored on a USB Drive device. You can print TIFF, JPEG and PRN files. USB print option supported file types: • PRN: Only files created by provided driver with your machine are compatible.
Using a USB Drive device 1 Insert a USB Drive device into the USB port on your machine. 5 Your machine automatically detects the device and reads data stored on it (see "About USB Drive device" on page 276). Select the appropriate option. • Copies: Selects the number of copies. • Paper Source: Select from which tray the paper is used. • Auto fit: Allows you to scale your print job to the selected paper size in the tray regardless of the document size. Select a tray, and press On.
Using a USB Drive device Formatting a USB Drive device 6 Managing USB Drive device You can delete image files stored on a USB Drive one-by-one or all at once by reformatting the device. After deleting files or reformatting a USB Drive device, files cannot be restored. Confirm that you no longer need the data before deleting it. 1 2 3 Insert a USB Drive device into the USB port on your machine. Tap Box > USB from the home screen or Apps. The machine shows all files in the USB Drive device.
Replacing the staple cartridge When the stapler is completely empty, the message for installing the staple cartridge appears on the display screen. 1 2 Pull the stapler unit out. Open the 2Bin Finisher front cover. 10.
Replacing the staple cartridge 3 Lift the empty staple cartridge form the stapler unit. 4 5 Unpack the new staple cartridge. 6 Slide the stapler unit in until it locks in place. 7 Close the 2Bin Finisher front cover. Place the staple cartridge back into the stapler unit. 10.
11. Appendix This chapter provides product specifications and information concerning applicable regulations.
Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Dimensiona Width x Length x Height 630 x 506 x 636mm (24.80 x 19.93 x 25.03 inches) Weighta Machine with consumables 44 kg (97.
Specifications Items Power consumptione a. b. c. d. e. f. Description Average operating mode Less than 900 W Ready mode Less than 30 W Power save mode Less than 1.5 W Power off modef Less than 0.5 W Dimensions and weight are measured without a handset and other accessories. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
Specifications 2 Print media specifications Type Plain paper Size Letter 216 x 279 mm (8.5 x 11 inches) Legal 216 x 356 mm (8.5 x 14 inches) Folio 216 x 330 mm (8.5 x 13 inches) A4 216 x 343 mm (8.5 x 13.5 inches) JIS B5 182 x 257 mm (7.16 x 10.11 inches) ISO B5 176 x 250 mm (6.93 x 9.84 inches) Executive 184 x 267 mm (7.25 x 10.5 inches) A5 148 x 210 mm (5.82 x 8.
Specifications Type Envelope Size Print media weighta/Capacityb Dimensions Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.37 x 9.01 inches) Envelope C6 114 x 162 mm (4.48 x 6.38 inches) ISO B5 176 x 250 mm (6.93 x 9.84 inches) Tray1 / Tray 2, 3, 4 Multi-purpose tray HCF 75 to 90 g/m2 (20 to 24 lbs bond) 75 to 90 g/m2 (20 to 24 lbs bond) Not available in HCF.
Specifications Type Size Print media weighta/Capacityb Dimensions Tray1 / Tray 2, 3, 4 Multi-purpose tray HCF Pre-Printed Letter, Legal, Oficio, Folio, A4, JIS B5, ISO B5, Statement, Executive, A5 Refer to the Plain paper section 75 to 85g/m2 (20 to 23 lbs bond) 75 to 85g/m2 (20 to 23 lbs bond) 75 to 85g/m2 (20 to 23 lbs bond) Recycled Letter, Legal, Oficio, Folio, A4, JIS B5, ISO B5, Statement, Executive, A5 Refer to the Plain paper section 60 to 85g/m2 (16 to 23 lbs bond) 60 to 85g/m2 (16
Specifications Type Size Print media weighta/Capacityb Dimensions Tray1 / Tray 2, 3, 4 Multi-purpose tray HCF LetterHeadc Refer to the Plain paper section Refer to the Plain paper section 75 to 90 g/m2 (20 to 24 lbs bond) 75 to 90 g/m2 (20 to 24 lbs bond) 75 to 90 g/m2 (20 to 24 lbs bond) Punchedc Refer to the Plain paper section Refer to the Plain paper section 60 to 90 g/m2 (16 to 24 lbs bond) 60 to 90 g/m2 (16 to 24 lbs bond) 60 to 90 g/m2 (16 to 24 lbs bond) • Multi-purpose(or manual f
Specifications 3 System requirements Microsoft® Windows® Requirement (recommended) Operating system CPU RAM free HDD space Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.
Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Mac Requirements (Recommended) Operating system CPU Mac OS X 10.5 • Intel® processors RAM Free HDD space 512 MB (1 GB) 1 GB • 867 MHz or faster Power PC G4/G5 Mac OS X 10.6 • Intel® processors 1 GB (2 GB) 1 GB Mac OS X 10.7 - 10.
Specifications Linux Items Operating system Requirements Red Hat Enterprise Linux 5, 6 Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19 openSUSE 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2, 12.3 Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04 SUSE Linux Enterprise Desktop 10, 11 Debian 5.0, 6.0, 7.0, 7.1 Mint 13, 14, 15 CPU Pentium IV 2.4GHz (Intel Core™2) RAM 512 MB (1 GB) Free HDD space 1 GB (2 GB) 11.
Specifications Unix Items Requirements Sun Solaris 9, 10, 11 (x86, SPARC) Operating system HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1 7.1 (PowerPC) Free HDD space Up to 100 MB 11.
Specifications 4 Network environment Network and wireless models only (see "Features by model" on page 8). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.
Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 5 Laser safety statement The printer is certified in the U.S.
Regulatory information 7 10 Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. 8 ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
Regulatory information 12 13 China only Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in countries with separate collection systems) Website : http://www.samsung.com/cn/support/location/ supportServiceLocation.do?page=SERVICE.LOCATION This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g.
Regulatory information (The United States of America only) 16 Radio frequency emissions Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 14 State of California Proposition 65 Warning (USA Only) 15 Taiwan only FCC information to the user This device complies with Part 15 of the FCC Rules.
Regulatory information • Consult the dealer or experienced radio TV technician for help. 18 Taiwan only Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment.
Regulatory information 20 Germany only 21 Turkey only The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five. / L’indice d’equivalence de la sonnerie (IES) sert a indiquer le nombre maximal de terminaux qui peuvent etre raccordes a une interface telephonique.
Regulatory information The Telephone Company may make changes in its communications facilities, equipment operations or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68.
Regulatory information • If your area experiences a high incidence of lightning or power surges, we recommend that you install surge protectors for both the power and the telephone lines. Surge protectors can be purchased from your dealer or telephone and electronic specialty stores. • When programming emergency numbers and/or making test calls to emergency numbers, use a non-emergency number to advise the emergency service dispatcher of your intentions.
Regulatory information You must have a 13 amp fuse in the plug, adaptor, or at the distribution board. 27 Declaration of conformity (European countries) Approvals and Certifications Hereby, Samsung Electronics, declares that this [M437x / M537x series] is in compliance with the essential requirements and other relevant provisions of R&TTE Directive 1999/5/EC. The declaration of conformity may be consulted at www.samsung.
Regulatory information 28 China only 11.
Copyright © 2014 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
User’s Guide Samsung Multifunction MultiXpress M537x series M437x series ADVANCED ADVANCED (ADMINISTRATOR’S (ADMINISTRATOR’S GUIDE) GUIDE) This administrator’s guide provides advanced information for administrator’s to use and manage the machine. Some features may not be available depending on model or country. BASIC This guide provides information concerning installation, basic operation and troubleshooting on Windows.
ADVANCED (ADMINISTRATOR’S GUIDE) Network settings (configuring TCP/IP) 1. About this administrator’s guide Convention 309 Intended audience 310 Security policies for administrators 311 Terminology used in this guide 312 2. Advanced Features for Settings Menu 341 Print settings (Ports to set for network printing) 344 Set Protocols 345 Network filtering settings 346 Installing driver over the network 347 Samsung Mobile Print 355 AirPrint 356 Google Cloud Print™ 358 4.
1. About this administrator’s guide This administrator’s guide provides advanced information for administrator’s to use and manage the machine. Your machine provides features that are available only for administrators, such as remotely installing the driver or creating the installer package. You can also refer to this guide for maintenance information (eg., cleaning the machine, replacing toner cartridges).
Convention The following table offers the conventions of this guide: Convention Description Bold For texts on the display or button names on the machine. Note Provides additional information or detailed specification of the machine function and feature. Caution Gives users information to protect the machine from possible mechanical damage or malfunction. Example Start The date format may differ from country to country.
Intended audience The expected user for this guide is an administrator with an understanding of: • General knowledge of machine and other optional parts. • Basic technical knowledge. • The network printing environment. • Network protocols – subnets, security features, addresses. • Windows operating systems on server and client computers. 1.
Security policies for administrators Administrators need to adhere to the following policies in order to securely manage the machine: • The administrator should place the machine in a secure place where the machine can be protected by the physical contact or modulation, • The administrator should be fully aware of the security policies the organization has and follow them to manage the machine.
Terminology used in this guide The following terms are used throughout this guide in examples, instructions, and descriptions: 1 Synonym Some terms in this guide are used interchangeably, as below: Acronyms Meaning EAP-MSCHAPv2 Extensible Authentication Protocol-Microsoft ChallengeHandshake Authentication Protocol version 2 IP Internet Protocol HTTP Hypertext Transfer Protocol HTTPS Hypertext Transfer Protocol Secure Document original PEAPv0/EAP- Protected Extensible Authentication Protocol v
Terminology used in this guide Acronyms Meaning SWS SyncThru™Web Service WINS Windows Internet Name Service WSD Web Service for Device 3 Glossary (See "Glossary" on page 386.) 1.
2. Advanced Features for Settings Menu This chapter explains the Settings menu provided by your machine. The Settings menu provides various options for administrators to set in order to use the machine to its full capabilities.
Log-in Depending on the authentication settings you selected, you may need to log-in as an administrator to access some options under Settings menu (see "Authentication" on page 324). Contact your network service provider or network administrator for more information. 1 2 Tap Settings from the home screen or Apps. Select the option you want. If the option is available for only the administrator, log-in screen appears.
Language and Input This menu allows you to configure the language in which to display the menus. You can also set onscreen keyboard options. 2 Input Tap Settings > Language and Input from the home screen or Apps. Feature Description Language Allows you to select the language. Keyboard & Input Methods You can change the keyboard used by your machine.
Machine Before using the machine, set up the general settings. Feature Power Saver • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Click the (Help) from the home screen or Timers Allows you to set the time for machine to return to the default setting or cancel the held job if there is no input for an extended time (see "Timers (administrator only)" on page 321).
Machine 5 6 Tray settings This feature allows you to check the current tray settings and change the settings if necessary. There are many options available for setting the tray and paper. Make the best use of the options to fit your needs for trays and paper. You can also use this feature from the SyncThru™ Web Service. Open the Web browser from your networked computer and type the IP address of your machine.
Machine 7 9 Display you can change various settings for the display. • Wallpaper: Assigns a wallpaper for the Home screen, Login screen, or both. • Screen: Allows you to adjust the LCD brightness. • Quick Launch: You can select the register at Quick Launch (Screen Capture, Applications, Search, Job Status) Adjustment You can choose the altitude of the place where your machine is located. You can also adjustment the image management and checking the machine test.
Machine - Auto Tone Adjustment: Performs a normal or full tone adjustment sequence immediately. • Normal: Automatically adjusts the color tone. This process takes more time than Quick, but it produces better results. When this option is On, you can wake up the machine from the power saving mode with the following actions: • Pressing • Loading paper in a tray. Machine Test: Allows you to adjust the tone level. • Opening or closing the cover. - • Pulling a tray out or pushing a tray in.
Machine 11 12 Timers (administrator only) When there is no input for a certain period of time, the machine cancels the held job or exits the current menu and goes in to the default settings. You can set the amount of time the machine will wait before it cancels a held job or exits the current menu. ECO Allows you to save print resources and enables ecofriendly printing. • Default Mode : Select whether to turn the Eco mode on or off. On-Forced: Sets the Eco mode on.
Admin Settings This option is only available to administrators. Feature Print Settings You can set print related settings. When there is no specific input for printing options, the machine prints with the settings you set here. Set the frequently used printing settings. This feature can be useful if your company has a specific printing form (see "Print Settings" on page 328). Box Settings Allows you to check the current box settings and change the settings if necessary (see "Box Settings" on page 328).
Admin Settings 13 • Scheduled Image Overwrite: you can set the schedule to manually overwrite the image. • Overwrite Method: You can select the method for overwriting the secure non-volatile memory(hard). Security Allows you to set up the security related settings. - German VSITR: Select to overwrite the memory 7 times. When overwriting for the 6 times, alternate 0x00 and 0xff are used to overwrite the disk, and, in the 7th time, the disk is written with 0xAA. - DoD 5220.
Admin Settings ▪ Authentication This feature allows you to choose the authentication method for user authentication. You can also use this feature from the SyncThru™ Web Service. Open the Web browser from your networked computer and type the IP address of your machine. When SyncThru™ Web Service opens, click the Security tab > User Access Control. (see "Security tab" on page 171). • Mode: Select the authentication mode. - - - • - - Basic Authentication: Activate basic authentication.
Admin Settings ▪ Seconds: You can set the auto logout time. ▪ Logout Policy: You can select the logout Identification type. ▪ Login Restriction: You can set the Login Restriction time, attempts, or lock-out time. ▪ • 14 General Settings Allows you to set up the genaral settings. Logout Policy: You can set the logout policy. Secure Print: You can login from secure print. Measurement You can choose the measuring unit and default paper size.
Admin Settings Contention Management 15 Initial settings (administrator only) Allows you to set Copy, Print, Send, Report priority. You can change the initial settings when you first turn the machine on. More Settings If you want to stop adjusting the initial settings, press Exit. The settings you have set so far will be saved. However, the Exit button is not enabled if it’s the first time using this option. You can set Job Progress Window and Job Deletion.
Admin Settings • • If necessary, enter the location of the machine in the Location field. • If necessary, enter the information in the Administrator field for the person to contact when any problem occurs on the machine. • Verify Connections: Tap the Test button to verify the Ethernet Card connection. When Connected appears after tap the Test button, press Next. If Not connected appears, make sure that the machine is connected to the network then verify the LAN connection again.
Admin Settings 17 Print Settings You can set print related settings. When there is no specific input for printing options, the machine prints with the settings you set here. Set the frequently used printing settings. This feature can be useful if your company has a specific printing form. Tap Settings > Print Settings from the display screen. You can also use this feature from the SyncThru™ Web Service. Open the Web browser from your networked computer and type the IP address of your machine.
Admin Settings Installing an application 1 2 3 Tap Install button. A pop-up window with folder tree appears. Select the application file and press OK. Uninstalling an application 1 2 Select the application you want to uninstall and tap Uninstall. A confirmation window appears. Press Yes. The application you selected is uninstalled. A verification message appears. Read the agreement and check I accept terms of the License Agreement and press OK. Application installation begins.
Management 21 • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Click the (Help) from the home screen or (quick menu) and then click on any option you want to know about. Report This feature allows you to print all the reports provided by your machine. You can use these reports to help you maintain your machine. You can also use this feature from the SyncThru™ Web Service.
Management • • Account: Print to see the account list. Send: - Send Confirmation: You can set the machine to print a report whether a send was successfully completed or not. - Fax Received: Print to check the list of faxes received. - Fax sent: Print to check the list of faxes sent. - Fax scheduled jobs: Print to check the list of scheduled fax jobs. - Email sent: Print to check the transmission state of the Scan to Email job. Font: - PCL Font List: Print to see the PCL font list.
Network Settings This option is setting the Network Settings functions. Feature Description Protocol You can enable/disable IPv6 protocol. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. IPv6 Address You can set the IPv6 address types. • Click the DHCPv6 Configuration You can set the DHCPv6 configuration. DHCP Unique Identifier Show the DHCP Unique Identifier. 802.1x You can enable/disable 802.1x Security.
Network Settings • DNS Configuration: You can configure the DNS server. - Host Name: Enter the host name. You can enter up to 63 characters. Default name is “SEC[MAC address]”. TCP/IPv6 You can set the IPv6 settings. - Domain Name: Enter the domain name. You can enter up to 128 characters. • Protocol: Tap to use IPv6 protocol in the system. Reboot the machine to apply the change. - Primary DNS Server: Enter the address of the DNS server you want to use primarily.
Network Settings - Never use DHCP: Disables DHCPv6. • DHCP Unique Identifier: Show the DHCP Unique ldentifier. • DHCP Identity Association Identifier: Show the DHCP Identity Association Identifier. 23 Network Protocol You can enable/disable what you want functions as below list. Feature 802.1x Standard TCP/IP You can enable 802.1x authentication, which is a port-based authentication.
Network Settings 24 Network Security You can enable and configure these options in SyncThru™ Web Service only(see "Security tab" on page 171.) Feature Description IPSec You can disable IPSec if it is turned on in SyncThru™ Web Service. Network Filtering You can disable the network filtering options if it is turned on in SyncThru™ Web Service. • IPSec: You can disable IP security settings. • Network Filtering - MAC Filtering : Disable MAC filtering. - IPv4 Filtering : Disable IPv4 filtering.
System • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Click the (Help) from the home screen or (quick menu) and then click on any option you want to know about. Machine Details You can check the detailed machine information. Check the status of installed hardware and software versions to help you maintain the machine. You can download the latest software from the Samsung website (http:// www.samsung.com/printer).
System 28 Contact Information This feature allows you to view the service center's information and contact point where users can get help. If you log in as an administrator, you can change the contact information. • System Administrator: Check the contact information of the administrator. • Samsung Support: Check the information of the service center. 2.
3. Network setup This chapter gives you step-by-step instructions for setting up the network environment before using the machine. You can set up the network environment using the Network Settings menu under the Settings menu. You need to be familiar with the terms used for setting up the network environment. Refer to the glossary for terms you do not understand ("Glossary" on page 386).
Network environment You can use network after connecting network cable to a corresponding port on your machine. You need to set up the network protocols on the machine to use it as your network machine. You can set up the basic network settings through the machine's control panel.
Accessing network setup 1 2 Make sure that the ethernet cable is connected to your machine. 3 Log-in as an administrator (see "Log-in" on page 315). Tap Settings > Network Settings > Ethernet from the home screen or Apps. 3.
Network settings (configuring TCP/IP) When you connect your machine to a network, you must first configure the TCP/ IP settings for the machine. The settings shown below are the basic settings required for using your machine as a network machine. You can set TCP/IP, DNS server, TCP/IPv6, Ethernet, and IP address allocation methods. 1 Ethernet 2 TCP/IP Protocol You can set IPv4 settings. Tap Settings > Network Settings > Ethernet > TCP/IPv4 from the home screen or Apps.
Network settings (configuring TCP/IP) DNS Configuration 3 TCP/IPv6 You can configure the DNS server. • Host Name: Enter the host name. You can enter up to 63 characters. Default name is “SEC[MAC address]”. • Domain Name: Enter the domain name. You can enter up to 128 characters. • Primary DNS Server: Enter the address of the DNS server you want to use primarily. • Secondary DNS Server: Enter the address of the DNS server you want to use as an alternative.
Network settings (configuring TCP/IP) • Stateful Address: This is an IPv6 address which is acquired by a DHCPv6 server. Manual Address: This is an IPv6 address which an administrator can configure manually. DHCPv6 Configuration: Select the DHCPv6 configuration you want to us. 4 802.1x You can enable 802.1x authentication, which is a port-based authentication. If this authentication is enabled, the machine is not allowed to access through the protected side of the network until the machine is authorized.
Print settings (Ports to set for network printing) You can set the ports to use when printing. If you want to print though the network, you need to select the following ports. Tap Settings > Management > Report > Network Configuration from the home screen or Apps then tap Print. You can also use this feature from the SyncThru™ Web Service. Open the Web browser from your networked computer and type the IP address of your machine (see "Settings tab" on page 170). 3.
Set Protocols You can enable/disable the protocols (Standard TCP/IP, LPR, IPP, ThinPrint, CIFS, SNTP (Simple Network Time Protocol), SLP (Service Location Protocol), Telnet, SNMP V1/V2 (Simple Network Management Protocol), SNMPv3, UPnP(SSDP) Protocol, and mDNS (Multicast Domain Name System), SetIP, and HTTP. You can also use this feature from the SyncThru™ Web Service. Open the Web browser from your networked computer and type the IP address of your machine (see "Settings tab" on page 170). 3.
Network filtering settings You can set your machine to prevent unlisted IP or MAC addresses from connecting to the machine. You can set general network filtering settings. Tap Settings > Network Settings > Network Security > Network Filtering from the home screen or App. You can also use this feature from the SyncThru™ Web Service. Open the Web browser from your networked computer and type the IP address of your machine (see "Settings tab" on page 170). • MAC Filtering: Disable MAC filtering.
Installing driver over the network • You must install the printer driver software for printing. The software includes drivers, applications, and other support programs. For Windows 8, If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK. Make sure that the network setup for your machine is completed.
Installing driver over the network • If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD. 1 Make sure that the machine is connected to the network and powered on.
Installing driver over the network Command- line /p”” or /P”” Definition Specifies printer port. Description Command- line Definition Description Printer port name can be specified as IP address, hostname, USB local port name, IEEE1284 port name or network path. /a”” or Specifies destination path for installation. Since machine drivers should be installed on the OS specific location, this command applies to only application software.
Installing driver over the network Command- line /x or /X /up”” or /UP”” /d or /D Definition Uses existing machine driver files to create printer instance if it is already installed. Removes only specified printer instance and not the driver files. Uninstalls all device drivers and applications from your system. /v”” or Shares installed machine and add other available /V”” platform drivers for Point & Print.
Installing driver over the network 7 8 Click Agree to agree to the license agreement. Click Install. All components necessary for machine operations will be installed. If you click Customize, you can choose individual components to install. 7 Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 9 10 Enter the password and click OK.
Installing driver over the network 9 10 11 Click Add button. Installing the UNIX printer driver package Select AppSocket/HP JetDirect and enter your machine’s IP address. The installation procedure is common for all variants of UNIX OS mentioned. Click Forward button and add it to your system. 1 From the Samsung website, download and unpack the UNIX Printer Driver package to your computer. 2 Acquire root privileges.
Installing driver over the network 7 8 Execute the “. /install –c” command to verify installation results. Setting up the printer Run “installprinter” from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window referring to the following procedures. To add the printer to your UNIX system, run ‘installprinter’ from the command line. This will bring up the Add Printer Wizard window.
Installing driver over the network 11 12 Check the Make Default option to set this printer as default. Click OK to add the printer. 3.
Samsung Mobile Print 9 11 What is Samsung Mobile Print? Samsung Mobile Print is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung Supported Mobile OS • Android OS 2.3 or higher • iOS 4.0 or higher Mobile Print is not only compatible with your Android and iOS smart phones but also with your iPod Touch and tablet PC.
AirPrint Only AirPrint certified machines can use the AirPrint feature. Check the box your machine came in for the AirPrint certified mark. AirPrint allows you to print directly from iPhone, iPad and iPod touch running the latest version of iOS. 4 Type in the ID and Password and select the Domain. then click LOGIN. Use the same login ID, Password, Domain as when logging in from the machine (see "Log-in" on page 315.) 5 When the SyncThru™ Web Service window opens, click Settings > Network Settings.
AirPrint 13 Printing via AirPrint For example, the iPad manual provides these instructions: 1 2 3 4 Open your email, photo, web page, or document you want to print. Touch the action icon( ). Select your printer driver name and option menu to set up. Touch Print button. Print it out. Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center. 3.
Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud Print™ service. You can print your document or email with Chrome OS, Chrome browser, or a Gmail™/ Google Docs™ application on your mobile device, so you don’t need to install the printer driver on the mobile device. Refer to the Google website (http://www.
Google Cloud Print™ 10 11 Click Finish printer registration. 1 Install the Cloud Print application on your mobile device. Click Manage your printers. If you do not have the application, download it from the application store such as Android Market or App Store. Now your printer is registered with Google Cloud Print™ service. Google Cloud Print™-ready devices will appear in the list.
Google Cloud Print™ 5 6 Select Print with Google Cloud Print. Click the Print button. 3.
4. Maintenance This chapter provides information for maintaining your machine.
Monitoring the supplies life Check remaining life of the supplies and prepare the supplies in advance. You can also print the supplies life report. Select Supplies Information in the Report feature (see "Report" on page 330, "Information tab" on page 169). 2 From the SyncThru™ Web Service 1 From the SyncThru™ Web Service, select the Information tab > Supplies. 2 Check the remaining percentage. 1 From the machine 1 2 Tap Settings > Management > Supplies Life from the main screen.
Setting supplies reorder notification Set the supplies reorder notification to receive notification emails and prepare supplies in advance. See "Supplies Management" on page 325. 4.
Replacing & redistributing supplies 3 Replacing the toner cartridge At this stage, the imaging unit needs to be replaced. Be sure to prepare a new imaging unit in advance (see "Ordering supplies and accessories" on page 267). How to replace the imaging unit (see "Replacing the imaging unit" on page 200). When the toner cartridge is totally empty: 5 • The status LED turns red on and the display screen shows the error message of replacing toner.
Finding the serial number You might need to know the serial number of your machine when calling for a service. To check the serial number of your machine, follow the steps below. The serial number is written on the beginning of all the machine reports. 1 Tap Settings > Management > Report > Usage Counter > Print from the home screen or Apps. OR Select the Information tab > Usage Counters From the SyncThru™ Web Service, . 2 Check the serial number. 4.
Clearing memory There are few ways to clear memory to ensure the memory capacity of your machine. Select one of the ways below. 6 Clearing stored documents Check the stored documents before clearing machine memory. 1 2 3 Tap Box from the home screen or Apps. 7 Clearing fax memory When the fax memory is full, you can erase stored fax memory. There are two ways to erase the fax memory, follow the steps below: Clearing fax memory by printing a fax job Print received fax(es).
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Cleaning the machine Toner cartridge area 1 2 3 Turn the machine off and unplug the power cord. Wait for the machine to cool down. Pull the corresponding toner cartridge out from the machine. 2 1 Open the front door. 3 2 1 Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur. 4.
Cleaning the machine 4 With a dry, lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area. 5 Hold the toner cartridge and align it with the corresponding slot inside the machine. Insert it back into its slot until it locks in place. 1 2 • While cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner to clean.
Cleaning the machine 6 Close the front door. Ensure that the door is securely closed. Cleaning the imaging unit area 1 1 Open the front door. 2 2 1 If the front door is not completely closed, the machine will not operate. 7 Plug in the power cord and turn the machine on. 4.
Cleaning the machine 2 Open the side cover, Hold and push down the lever. 3 Open the inner cover and pull the corresponding imaging unit out from the machine. 2 1 3 • To prevent damage to the imaging unit, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green surface underside of the imaging unit. 4.
Cleaning the machine 4 With a dry, lint-free cloth, wipe away any dust and spilled toner from the imaging unit area. 5 Hold the handles on the new imaging unit, and push the imaging unit until it locks into place. 4.
Cleaning the machine 6 Hold the toner cartridge and align it with the corresponding slot inside the machine. Insert it back into its slot until it locks in place. 1 7 Close the side and front cover. Ensure that the door is securely closed. 2 1 2 If the front door is not completely closed, the machine will not operate. 4.
Cleaning the machine Cleaning the scan unit Keeping the scan unit clean helps to ensure the best possible copy quality. We suggest that you clean the scan unit at the start of each day and during the day, as needed. 1 2 3 Prepare a soft, lint-free cloth. Open the scanner lid. Wipe the surface of the scanner glass and the document feeder glass with the cloth until it is clean and dry.
Tips for storing the machine, supplies, and paper • Keep them in a cool place with no humidity. • Keep them covered so that dusts cannot be accumulated. • Keep them out of water. 10 Machine • • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. When moving the machine, make sure at least two people are holding the machine securely.
Tips for moving the machine • Use safe lifting and handling techniques. If you need to move this machine, you need at least four people. Use the lifting handles, as shown below. If less than four people attempt to lift the machine, it can lead to back injury. • When moving the machine, do not subject the control panel to hard impacts as this may damage the screen or border of the control panel.
Printing a demo page Print a demo page to check the print quality of the machine if you have not used the machine for sometime. 13 From the machine See "Report" on page 330. 14 From the SyncThru™ Web Service See "Information tab" on page 169. 4.
Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country/Region Customer Care Center 02-201-24-18 Country/Region ALGERIA ARGENTINE ARMENIA AUSTRALIA AUSTRIA AZERBAIJAN Customer Care Center BANGLADESH www.samsung.com/ be/support (Dutch) BELGIUM 021 36 11 00 www.samsung.com/ n_africa/support 0800-333-3733 www.samsung.com/ ar/support BOLIVIA 0-800-05-555 www.samsung.com/ support BOSNIA 1300 362 603 www.
Contact SAMSUNG worldwide Country/Region Customer Care Center 1-800-SAMSUNG (726-7864) CANADA CHILE CHINA COLOMBIA 800-SAMSUNG (726-7864) [HHP] 02-24828200 www.samsung.com/ ca/support(English) CYPRUS www.samsung.com/ ca_fr/support (French) CZECH www.samsung.com/ cl/support DENMARK www.samsung.com/ cn/support Bogotá 600 12 72 www.samsung.com/ co/support DOMINICA www.samsung.
Contact SAMSUNG worldwide Country/Region EIRE Customer Care Center 0818 717100 800-6225 EL SALVADOR ESTONIA FINLAND FRANCE www.samsung.com/ ie/support www.samsung.com/ latin/support (Spanish) 800-7267 www.samsung.com/ ee/support 030-6227 515 www.samsung.com/fi/ support 01 48 63 00 00 www.samsung.com/ fr/support 0180 6 7267864* www.samsung.com/ de/support GHANA GREECE Customer Care Center 0800-10077 0302-200077 80111-SAMSUNG (80111 726 7864) only from land line www.samsung.
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Contact SAMSUNG worldwide Country/Region MOLDOVA MONGOLIA MONTENEGRO MOROCCO MOZAMBIQUE MYANMAR NAMIBIA Customer Care Center WebSite 0-800-614-40 www.samsung.com/ support 7-495-363-17-00 www.samsung.com/ support 020 405 888 www.samsung.com/ support 080 100 2255 Country/Region 001-800-5077267 NORWAY www.samsung.com/ support 01-2399888 www.samsung.com/ support 08 197 267 864 www.samsung.com/ support 0800-726-7864 www.samsung.com/ africa_en/support www.samsung.
Contact SAMSUNG worldwide Country/Region Customer Care Center 009-800-542-0001 PARAGUAY PERU www.samsung.com/ latin/support (Spanish) www.samsung.com/ latin_en/support (English) 0-800-777-08 1-800-10-7267864 [PLDT] PHILIPPINES WebSite 1-800-8-7267864 [Globe landline and Mobile] www.samsung.com/ pe/support Country/Region Customer Care Center 1-800-682-3180 www.samsung.com/ latin/support (Spanish) PUERTO RICO www.samsung.com/ latin_en/support (English) 800-CALL (800-2255) www.samsung.
Contact SAMSUNG worldwide Country/Region SERBIA SINGAPORE SLOVENIA SLOVAKIA SOUTH AFRICA SPAIN SRI LANKA SUDAN SWEDEN SWITZERLAND Customer Care Center 011 321 6899 1800-SAMSUNG (726-7864) 080 697 267 090 726 786 0800 - SAMSUNG(0800-726 786) 0860 SAMSUNG (726 7864) 0034902172678 [HHP] 0034902167267 0094117540540 0094115900000 WebSite www.samsung.com/ rs/support www.samsung.com/ sg/support www.samsung.com/ rs/si Country/Region TADJIKISTAN TAIWAN TANZANIA www.samsung.
Contact SAMSUNG worldwide Country/Region Customer Care Center 800-SAMSUNG (800 -726 7864) U.A.E UK U.S.A 0330 SAMSUNG (7267864) 1-800-SAMSUNG (726-7864) -Consummer WebSite Country/Region www.samsung.com/ ae/support (English) UZBEKISTAN www.samsung.com/ ae_ar/support (Arabic) VENEZUELA www.samsung.com/ uk/support VIETNAM www.samsung.com/ us/support ZAMBIA Customer Care Center WebSite 8-10-800-500-55-500 www.samsung.com/ support 0-800-SAMSUNG (726-7864) www.samsung.
Glossary ADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). 802.11b/g/n 802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. It is the printing term used for a toner usage measurement on printing.
Glossary DHCP DPI A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts. Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing.
Glossary Duty Cycle Ethernet Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year. The lifespan means the average capacity of print-outs, usually within the warranty period. For example, if the duty cycle is 48,000 pages per month assuming 20 working days, a printer limits 2,400 pages a day. Ethernet is a frame-based computer networking technology for local area networks (LANs).
Glossary Fuser Unit Mass storage device (HDD) The part of a laser printer that fuses the toner onto the print media. It consists of a heat roller and a pressure roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes out of a laser printer.
Glossary IP address ISO An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard. The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from national standards bodies. It produces world-wide industrial and commercial standards. IPM ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer.
Glossary JPEG MFP Joint Photographic Experts Group (JPEG) is a most commonly used standard method of lossy compression for photographic images. It is the format used for storing and transmitting photographs on the World Wide Web. Multi Function Peripheral (MFP) is an office machine that includes the following functionality in one physical body, so as to have a printer, a copier, a fax, a scanner and etc.
Glossary MR Originals Modified Read (MR) is a compression method recommended by ITU-T T.4. MR encodes the first scanned line using MH. The next line is compared to the first, the differences determined, and then the differences are encoded and transmitted. The first example of something, such as a document, photograph or text, etc, which is copied, reproduced or translated to produce others, but which is not itself copied or derived from something else.
Glossary PDF PRN file Portable Document Format (PDF) is a proprietary file format developed by Adobe Systems for representing two dimensional documents in a device independent and resolution independent format. An interface for a device driver, this allows software to interact with the device driver using standard input/output system calls, which simplifies many tasks.
Glossary Resolution Subnet Mask The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the resolution. The subnet mask is used in conjunction with the network address to determine which part of the address is the network address and which part is the host address. SMB TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network.
Glossary Toner Cartridge USB A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be fused by by a combination of heat/pressure from the fuser, causing it to bind to the fibers in the paper. Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and peripherals.
Glossary WPA Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi) computer networks, which was created to improve upon the security features of WEP. WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices.
Index A authority accessories B installing 200 ordering 197 accounting 172 address book 170 group 170 inividual 170 adjusting altitude 316, 321 AirPrint 356 alerts 170 altitude adjustment 316, 321 customer support booklet printing 79 booklets 79 C certificate 172 checking stored document 366 viewing 329 authentication login 324 168, 315 155 demo page 377 outside 367 device options 200 scan unit 374 direct printing utility 86 toner area 368 display screen 24
Index duplex printing print fax receiving 80 E easy document creator e-book conversion 125, 177 177 editing IPv6 172 in answering machine/fax 145, 147 MAC 172 secure receiving 146, 147 network 346 fax sending 144 resending automatically 144 sending a fax 143 individual address 154 error correction mode 148 error message 255 ethernet 341 changing receiving mode external authentication server 172 76 fax firmware delay sending 155 favorites settings, for printing fax, email
Index J linux scanning jam loading clearing paper 233 tips for avoiding paper jams 220 JPEG USB scanning memory device 153, 158 originals on the scanner glass 46 address book paper in multi-purpose tray 55 application paper in the tray1 51 user special media 58 keyboard login LPR/LPD settings L LED Mac understanding the status LED link 27, 29 27 173 Linux common Linux problems 280 driver installation for network connected 351 managing USB memory 168, 315 171 printing 279 d
Index Windows installing environment setting up network filtering 347 293, 339 power save 346 print Macintosh 94 Windows 78 O 23 original document clearing jam loading in the document feeder on the scanner glass 221 duplex troubleshooting 339 N-up printing option view postScript driver 281 319, 320 mobile OS 355 mobileprint 355 print media card stock 61 envelope 59 guidelines 50 labels 60 letterhead/preprinted paper 61 output support 48 46 overlay printing 285 paper tab i
Index UNIX 98 problem operating system problems 278 problems information 15 settings symbols 15 copy 170 samsung printer experience 183 current 169 Samsung Printer Status 181 DNS 342 ethernet 341 fax 170 copying problems 275 paper feeding problems 266 power problems 265 scanner printing quality problems 270 glass 46 HTTP 171 touch screen 266 loading documents 46 machine 170 scan email server 171 gernal margin scanner glass Q loading documents quick copy 111
Index 169, 170 specifications 283 information tab print media 285 log 173 auto continue 64 366 maintenance tab 173 loading paper in multi-purpose tray 55 requirements 167 paper substitution 64 stored documents storing tray machine 375 scan 171 Tray 1 paper 375 security tab 171 tray setting 318 supplies 375 settings 169 TWAIN, scan 124 settings tab 170 supplies available supplies 195 user access control 172 U monitoring the supplies life 362 user profile 173 U
Index printing 204 user managing 172 profile 173 user access control using help 172 77, 95 W watermark create 83 delete 83 edit 83 print 82 Windows common Windows problems 278 driver installation for network connected 347 driver installation for USB cable connected 40 driver reinstallation for USB cable connected 43 printing 66 scanning 114 system requirements 289 WSD settings 171 Index 404
